Adam Lenhardt's Résumé
Adam Lenhardt's Résumé
Lenhardt
Skills Three years writing, editing and proofreading news copy as student journalist, which also involved meeting strict deadlines and juggling multiple assignments Government office experience at federal, state and municipal levels handling administrative responsibilities and resolving complex problems involving sensitive information. Flexibility, developed juggling many hats from the highly technical to the physically demanding to the organizational in a demanding small business environment in the office and at job sites
Education Emerson College, Bachelor of Science in Print and Multimedia Journalism Graduated Magna Cum Laude with a 3.81 GPA, Gold Key Honors Society
Rochester Institute of Technology Three Trimesters of Undergraduate Study in Computer Science, 3.08 Overall GPA
Work Experience New York State Education Department Albany, NY Education Program Assistant 1 2012-Present Process, investigate, review and verify approved appointments for students to attend the statesupported ( 4201) and state-operated schools for the Deaf, Blind and Orthopedically Impaired Retrieve and prepare data for analysis for school districts, counties, providers and the State of New York using Microsoft Access, Microsoft Excel and department mainframe data reporting tools Supervise and coordinate the administration of secure Usercodes for the System to Track and Account for Children (STAC), an online system that processes over 225,000 requests a year Create and update web pages and forms for the STAC website, fix problems as encountered Respond to and assist with inquiries from school districts, counties and providers.
Goldcrest Wallcoverings and Contract Sales, Ltd. Slingerlands, NY Web Designer/Communications Assistant 2008-Present Provide direct customer service over the phone, electronically, and in person at delivery sites Redesigned company website from bottom up, creating a modern, cohesive online presence that digitally showcases the companys product lines in an intuitive and professional manner Redesigned all company forms and templates to convey a cohesive offline identity U.S. Census Bureau Voorheesville, NY Enumerator 2010 Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws and insuring adherence to established policies and procedures. Complied with accuracy standards while maintaining high production rates. Town of Bethlehem Parks and Recreation, Delmar, NY Senior Clerk (previously Seasonal Clerk), ID Room 2003 2007 Administered an electronic database of sensitive residency information for a town of over 31,000 Trained new hires, tabulated transactions for preliminary bookkeeping, processed all office paperwork, documented sales patterns and trends, wrote employee evaluations Supervised five seasonal employees and coordinated office that engages residents of all ages, some days numbering in the hundreds, through courteous, focused customer service Addressed and resolved unique customer problems too complex for junior clerks