Quality Manager Resume Sample

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699 Yellow Lane, Arlington, VA 34678 | (717) 565-8793 | justin.ginter@gmail.

com

Justin Ginter
PROFESSIONAL Intel., Arlington, VA
EXPERIENCE Quality Manager, April 2003 – Present
• Closed approximately 500 product returns sent to Intel annually, spanning Intel’s
entire memory business and affecting multi million dollar POs.
• Maintained favorable relationships with key accounts, including Apple, Google,
PNY, Smart Modular, Kingston, Cisco, Simple Tech, and Viking.
• Conducted failure analysis and corrective action in industry standard 8 discipline
format for customers.
• Initiated physical and electrical failure analysis of memory products, enabling proper
course of action quickly and efficiently.
• Worked closely with Sales, Marketing and Field Application Engineers to maintain
Intel’s extraordinary supplier rating within the Industry.

AMD, Arlington, VA
Program Manager, July 2000 – March 2003
• Managed key tasks within a cross-functional development and operational team
responsible in supporting AMD’s Network & Computer Storage (NCS) Group of
read/write hard disk drives.
• Responsible for Financial R&D budget planning in cooperation with senior managers
and administrators.
• Assumed responsibility for Design Center related tasks, including integrated project
planning (IPP), QS90002 audits, and HR requests.

Assistant Manager, July 1999 – June 2000


• Served as Assistant Manager to Vice President of Worldwide Engineering.
• Conducted R&D and project planning for both NCS and DataCom (segment of
LAN/WAN development).

TSM Semiconductor, Arlington, VA


Digital Designer, 1998 – June 1999
• Developed integrated circuits (IC) for the application of computer peripherals, such as
Columbia, a high-end HDD controller with embedded DRAM for Western Digital.
• Focused on the generation and verification of test vectors – required to run the test
programs of IC devices during production.

EDUCATION Harvard University, Boston, MA


Bachelor of Science in Electrical Engineering
• GPA: 3.8/4.0

HARDWARE • Advantest testers T5581and T5585, Vision microscope System, various lab tools

SOFTWARE • Power MS Excel, Visual Basic, Project, and Visio User; Macintosh
• SAP QM, Unix, Lotus Notes; Adobe FrameMaker

ADDITIONAL • Knowledgeable of quality tools as defined by ASQ; Lean Six Sigma


SKILLS • ASQ CQE certification
• Fluent in English and Spanish

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