Quality Manager Resume Sample
Quality Manager Resume Sample
Quality Manager Resume Sample
com
Justin Ginter
PROFESSIONAL Intel., Arlington, VA
EXPERIENCE Quality Manager, April 2003 – Present
• Closed approximately 500 product returns sent to Intel annually, spanning Intel’s
entire memory business and affecting multi million dollar POs.
• Maintained favorable relationships with key accounts, including Apple, Google,
PNY, Smart Modular, Kingston, Cisco, Simple Tech, and Viking.
• Conducted failure analysis and corrective action in industry standard 8 discipline
format for customers.
• Initiated physical and electrical failure analysis of memory products, enabling proper
course of action quickly and efficiently.
• Worked closely with Sales, Marketing and Field Application Engineers to maintain
Intel’s extraordinary supplier rating within the Industry.
AMD, Arlington, VA
Program Manager, July 2000 – March 2003
• Managed key tasks within a cross-functional development and operational team
responsible in supporting AMD’s Network & Computer Storage (NCS) Group of
read/write hard disk drives.
• Responsible for Financial R&D budget planning in cooperation with senior managers
and administrators.
• Assumed responsibility for Design Center related tasks, including integrated project
planning (IPP), QS90002 audits, and HR requests.
HARDWARE • Advantest testers T5581and T5585, Vision microscope System, various lab tools
SOFTWARE • Power MS Excel, Visual Basic, Project, and Visio User; Macintosh
• SAP QM, Unix, Lotus Notes; Adobe FrameMaker