Resume of Abhinav (Abhi) Chaturvedi: Mobile: (0) 422-149614, (02) 9029-8032 Email abhinavchaturvedi@hotmail.

com Program & Project Management Strategy, Agile Transformation, Consulting & Advisory Services

PROFILE
Abhinav(Abhi) Chaturvedi is an accomplished pragmatic consultant with over 14 years of successful consultancy and systems implementation experience across Australia, Europe and the U.S. Abhi is an industrious Project Manager with experience in implementing ERP, MRP, Infrastructure, Email filtration, Data Centre Relocation and content management, large-scale personalization systems across multiple channels. His experience spans a wide range of private businesses and public sector bodies including airlines, financial services, insurance and utilities. He has performed a spectrum of roles including IT strategy development, program management, business process transformation, managing and architecting system applications and implementing project management methodologies (PMBOK). His experience and qualification relating to Agile, PMBOK and Prince2 makes Abhi a competent practitioner, through flexible and outcome-oriented project management.Abhi possesses strong communication and influencing skills with stakeholders at all levels. He is an experienced and effective communicator, and is often called upon to act as a conduit between the technical and business areas of an organisation.

EXPERTISE
Project Management Programme/ Project Management Office Budget Preparation and Management Project Planning Transition and Transformation Projects System Integration Stakeholder Management IT Strategy Development Application Development Content Management Systems Infrastructure Projects

INDUSTRY EXPERIENCE
Banking, Finance & Insurance Australian National Credit Union Police Credit Union Mobius Computing Transport and Storage Qantas Utilities/Telecommunications Telstra, Integral Energy,IBM Manufacturing and Construction Boral, Amway of Australia Retail Starbucks Chem Point

PROFESSIONAL BACKGROUND
Masters in Computing(Software Engineering) University of Westerns Sydney Australia 2003 Bachelors in Engineering Y.C.C.E India 1998 PRINCE 2, PMP by IKM Certified Senior Application Manager/Developer from IBM, Certified Agile Scrum Project Master Certified Insurance Professional (Tier1) from ASIC Certified Content Management Professional on Vignette Content Management System

SECURITY CLEARANCES
Defence Clearance Ref:VID: 464321 ASIC Clearance - EMPLOYEE ID:00002039 Residential Address: 6/312, Windsor road Baulkham Hills-2153 NSW, Australia Page | 1

Program & Project Management Strategy, Agile Transformation, Consulting & Advisory Services IBM AUSTRALIA MAY 2012 -PRESENT Program Manager / Project Transition and Transformation Manager/ Executive Project Manager Client: Qantas Transition and Transformation Projects- Infrastructure and Applications 1. Price Book: - Transformation Manager This project was aimed to implement a price book using a component based pricing structure for services. Users have the option of building a server from a base build with options to include functions such as Database, Service levels, Application support, storage options Abhi initiated the project by drafting the scope statement and the project schedule. He also conducted workshops to engage stake holders to better understand their requirements and expectations for a successful outcome. Abhi chaired meeting to identify and validate, the request can be fulfilled using the standard catalogue functionality. He further ensured order fulfilment and service execution are well defined for the order to be passed to delivery for fulfilment. 2. Architecture Design Project- Transformation Manager Abhi initiated the project to perform detailed designs of the specific transition and transformation midrange and storage projects, and plan for the implementation of these projects. He further liaised with IBM Global Business Services (GBS) Migration Factory team, to prepare for the midrange refresh to migrate applications running on legacy servers to new pure flex architectural servers. 3. Mascot Data Centre Relocation- Senior Project Manager Abhi was engaged to remediate the troubled Mascot data centre server relocation project. More than thirty servers including back up switches were hosted on QCA building which was due for refurbishment. The challenge was to relocate them to the new data centre on a new technical landscape, as QCA was to be handed over to the builders for renovation The initial task was to liaise with third party vendor Telstra, to define the requirements including backup of servers, cabling, applications, switch compatibility, fibre specifications and other necessary artefacts for server hosting. Abhi spearheaded the discussion in conjunction with Qantas and ensured future landscape is scoped out and well defined for the move. Secondly, Abhi liaised with business stake holders at Qantas and gained approval from various application vendors, TCS, Satyam running applications across the fleet of servers. The major limitation and challenge was to maintain a correlation between applications running on the servers and the new network infrastructure at the data centre. Challenges were encountered on system integration and application/server affinity due to the poor quality of application code. The issues were remediated by facilitating discussion across wider group of team and vendors. The outcome was project was successfully implemented within scope, cost and time constraints leading to the satisfaction of the client.

Program & Project Management Strategy, Agile Transformation, Consulting & Advisory Services 4. Virtual Server Upgrade Project Manager Abhi lead the provisioning of virtual servers on the cluster farm. He managed the team, to address the challenges of the inability of servers to perform incremental load distribution and incremental server capacity utilisation across the farm of virtual servers. The outcome of the project was the fleet of servers were better tuned to automatically deploy server resources based on real-time demand. 5. I Roster Infrastructure /Application Upgrade-Program Manager Abhi program managed the projects to agreed timescale and budget of more than $1 million, providing significant business efficiency and benefits. In addition analysed project risk and provided fall back solutions that maximised the success of the project. This was further substantiated by maintaining relationship across business and key stakeholders to manage the expectations. Abhi mentored the project managers on budget and schedule tracking giving them advice and assistance when necessary. 6. Qantas Email Filtration Application Policies - Senior Project Manager: Abhi was engaged on emergency basics to transform/cut over email content/policy management system to the websense cloud. Negotiations with vendors failed on licensing renewal, this would have led to breach in licensing agreements. Abhi chaired the team of vendors including IBM and Telstra and ensured the project is cut over to websense content filtering within agreed time scales before the expiry of licenses on iron port 7. Remote Access Application(Juniper) involving multivendor environment-Senior Project Manager

SMS MANAGEMENT & TECHNOLOGY APRIL 2011 MAY 2012 Billing Development Project Manager, PMBOK, Agile Scrum Practitioner EDD -Tactical, Client: Telstra (TE&G) Abhi was brought in to remediate a $5 million project that was in a critical stage, and about to be cancelled due to failing at first attempt. His role was to ensure Telstras internal IT team, and offshore solution provider HP, and onshore provider Salmat, were accountable to the business sponsor for a successful delivery within cost, schedule and quality constraints The EDD Tactical project was focussed on improving billing efficiency and accuracy. This was achieved by providing pdf format invoices via the Telstra website retrieved from a third party vendor environment. CD based billing data was replaced with an electronically delivered solution, to reduce media production costs and improve the customer experience. Abhis background helped TE&G find cost-effective business-oriented solutions, and provide clear business direction to the IT professionals. The project was implemented within scope, cost and quality constraints using Telstra's Technology Delivery Process. The project was politically sensitive, and complex on many fronts as the project had not robustly followed Telstras internal delivery process. The business stakeholders and SMEs were distributed all

Program & Project Management Strategy, Agile Transformation, Consulting & Advisory Services around Australia. The internal IT team was stretched, and the disparate offshore provider teams were not engaged effectively and managed. Abhi enforced the Telstra internal process, lifted engagement and communication across all the teams. He challenged the rigour and vendors understanding of the solution, requested more detailed testing, and implemented the project successfully on time. Main Responsibilities included Planning PostImplementation Review Relationships Cross-Project Coordination Management of Vendors Prepared detailed project plans, reviewed cutover plan, test strategy, performance management plans including scope, objectives, budgets, delivery schedules, and deployment plans to enable delivery effective solutions into the business Undertook project reviews and walk-through during implementation and ensured clarity and visibility of project execution Conducted and chaired weekly governance meeting, including management of stakeholder interest across various segments within Telstra Ensured project group activities are coordinated with other project groups, operations. Provided advice and guidance for the resolution of complex crossfunctional problems Supervised and managed contractors, hardware suppliers and vendors (HP, Salmat) to promote and provide leadership, guidance and management in directing project activities.

Management Consultant Telstra (TE&G) October 2011 Present (NCS Mercury Migration Project Billing platform migration) Abhi was engaged by Telstra to act as a management consultant to run a strategic Billing Project. The project represented a significant business and customer change exercise with three primary objectives. The first was to migrate customers from an old legacy billing platform to a strategic platform. The second was to deliver some key cloud based product solutions for Telstras high net worth government and business customers. The third was to set up the change and migration framework to enable future decommissioning of the legacy billing platform and the migration of the remaining products to other systems. Abhi was engaged to manage and ensure deliverables are managed and produced on time. There were some key challenges associated with the delivery of the project . The first was that the team providing the cloud solutions was learning the basic concepts of agility and had already missed the GO Live date. The second was the complexity of communications, requiring in depth contract reviews, and multiple mail house involvement. The third was the migration of product and data mapping between the old legacy system and the new system Abhi constantly mentored the team on techniques used on agile projects and conducted appropriate governance and stakeholder management workshops. He further ensured diligence effectively tracking of deliverables and timely remediation of impediments, on a large cloud program ($800m).

Program & Project Management Strategy, Agile Transformation, Consulting & Advisory Services IBM JAN 2010 MAR 2011 Project Manager, Implementation of ERP/MRP, Qantas Airlines Client Qantas Qantas Catering was seeking to replace the legacy system running in mainframe environment with QAD (ERP/MRP) application. Abhi project managed the implementation of QAD (ERP/MRP) application at Mascot and Perth. He was primarily responsible for developing the implementation plan, roll back plan, entry and exit criterias, cut over plan of the implementation across the centre. In Addition, Abhinav also drafted the schedule/ Data exchange strategy for data migration/validation between legacy system and QAD and acted as a consultant on data management and migration of data ensuring compliance with security standards. The major complexities centred on the application being unable to withstand the additional load in terms of no of transactions, processing of batch jobs to accurately reflect forecast to produce and other business processes to suit system protocol. This was significantly optimised by fine tuning the application with a major upgrade in the infrastructure. In addition, Abhi took initiative in drafting the performance management plan and managed load testing/application testing on the system by managing the vendors, business analyst, and systems architect. Abhi also facilitated and participated in workshops to further refine application business logic for optimised performance and coordinated UAT, SIT of the application. With the project team of 20 staff, the project had a starting budget of $25 million and was completed $4 million under budget. WINCOR-NIXDORF JULY 2009 DEC 2009 Project Manager/Pre-Sales Consultant, Roll out of Security Application Wincor-Nixdorf provides retail banking hardware, software, and is engaged primarily in the sale, manufacture, installation and service of self-service transaction systems, retail banking equipment, lottery terminals, and postal terminals for global financial and commercial markets. Abhi was responsible for defining the road map for security applications to be deployed on self-service terminals. He liaised with the specialist team offshore to understand the infrastructure requirements, scope, resources, cost and licensing agreements and defined the roadmap for the application to be deployed. In addition, Abhi developed business requirements for advertising campaigns on ATMS and self-service devices, assisting the sales team in developing formal sales plans and proposals. Abhi presented a strategy/presentation on Cheque and Cash deposit modules based on automation of low value payments, processing, clearing of cheques through self-services devices in the Australian market. This lead to a clear understanding of processing of payments using self-service terminals.

INTEGRAL ENERGY MAR 2008 FEB 2009

Program & Project Management Strategy, Agile Transformation, Consulting & Advisory Services Project Manager, Upgrade of SOE for NemStar Billing Applications Integral Energy is the second largest state-owned energy corporation in NSW, incorporated under the Energy Services Corporations Act 1995. Abhi was a project manager and led consultant and vendors to upgrade the SOE at Integral Energy. He demonstrated ability to work collaboratively with all project stakeholders including reporting to executive level in a multi-disciplinary environment and managing teams effectively. Abhi further defined the scope, project management plan, and project schedule to enable integration of interdependent activities to be completed on time, within budget and to agreed quality objectives. In addition, he also supervised and managed contractors, hardware suppliers and vendors to promote and provide leadership, guidance and management in directing project activities. Abhinav was also responsible for facilitating change aspects of the project. He worked closely with developers, testers in managing System Testing and with the business in User Acceptance Testing (UAT), to ensure the application met business requirements. Abhinav also developed RFQs for effective tendering to prospective vendors for RFPS to be evaluated on uniform standards.

MOBIUS SYSTEMS PTY LTD

OCT 2007 MAR 2008 Program Manager /Project Manager, Claim Centre Implementation Mobius Systems Analytics is a global consulting company specifically focussing on Information Intelligence. Abhi was engaged as the Project Manager to liaise with the programme office to provide programme/project delivery on time and on within cost constraint. He managed three projects on claim centre insurance system, CRM development on time on schedule and within specified budget. His role involved managing a team of Developers, Analysts and System Architects in integrating and customising claim centre application in to CRM. Frequent releases were managed in short timeframes, with an emphasis on agile application development, product quality and usability. Abhi's duties included development team management, architecture and product quality control and release management. The project was completed within time, under budget and with met quality requirements. Abhi communicated effectively to senior management, geographically dispersed team and to a loose matrix organization. In addition he co-ordinated and managed onshore/Offshore development team with effective service delivery.

BORAL PVT LTD

APRIL 2007 OCT 2007 Implementation Manager, Implementation of Electronic Accountable and Receivables Boral is a multinational company dealing in building and construction materials. Boral has changed its core business since its inception and now has a diverse area of operations within the building industry. Abhi was responsible for overall management and implementation of Oracle e-Business suite (eAccounts Receivable and Payable). He spearheaded the effort to discover the deficiencies in the system design, presenting the findings and recommendations to key stakeholders for project approval. In addition, Abhi liaised with the business users and the testers to define a testing strategy to test the module within e-ARP.

AMWAY OF AUSTRALIA
SEP 2004 MAR 2007

Program & Project Management Strategy, Agile Transformation, Consulting & Advisory Services Senior Consultant, Migration of Content Management System Amway is one of the largest direct selling business in the world with sales of more than $US 9.2 billion annually. Abhi was engaged in the first phase to assist in the migration of existing environment setup to Vignette Content Management system to improve efficiency of their web-site (www.amway.com) He took ownership of delivery-oriented leadership of the e-Commerce development effort, where responsibilities covered front-end and middleware e-Commerce development. Abhi also ensured SLAS were met for effective maintenance and management of Amway's Internet Solution to maximize business objectives and manage business expectations accordingly. He worked closely with all aspects of the business facilitating workshops to gather business requirements and formulating high-level system specifications by drawing together needs across the business and IT.

TRANSACTIONS SOLUTIONS
NOV 2003 SEP 2004 Project Manager/Technical Architect, Migration of Legacy Systems Abhi was responsible for managing the replacement of existing legacy transactional system with a consolidated relational core banking database for Australian National Credit Union. Leading the project from design specification through to delivery, his responsibilities included to design the extraction of routines and data from IBM mainframes in to a Relational data base. He was also involved in developing and executing an application and hardware performance and scalability assessment methodology and recommending adjustments.

LANTE CONSULTANCY
JAN 1997 SEP 2002 Consultant, B2B application for Starbucks Abhi was responsible for coordinating the development and release of B2B solution to Starbucks. He performed functional and system testing of the module and ensured compliance with acceptance criterias before releasing it to the business users for user acceptance testing. Abhi led a team of four responsible for designing, and development of the on-line application to deliver the information. This involved close interaction with both the business and the software vendor to understand the technicalities involved in designing and developing the efficient solution. Consultant, B2B application for ChemPoint Abhi was responsible for reviewing the migration strategies, technical specifications for ChemPoint. He also worked on deadlines gathering business requirements to produce the technical design for ChemPoint. He was an active participant involved in walkthroughs and reviews of system specifications, development of new releases, integration testing and implementation.

Technologies Managed/ Implemented at different companies

Program & Project Management Strategy, Agile Transformation, Consulting & Advisory Services Company Telstra Technical Environment Implementation /Upgrade of Billing Application system , 10g,11i Windows NT, Java, Web Services, Network Management Systems, Performance Engineering, system implementation, application development and Infrastructure upgrade, HP Quality Centre, Clarity (Enterprise Program Management), Agile, Application and Integration project Implementation /Upgrade of (SAP)QAD ( ERP/ MRP) system ,Progress ,10g,11i Windows NT, Web Services, Network Management Systems, Performance Engineering, system implementation, application development and Infrastructure upgrade Oracle 9i,10g,11i Windows NT, J2EE, Java 2.0, J2SE, XML, XSLT, Web Services, Web Sphere, SOA, Network Management Systems, Virtual Machines, SOE Oracle 9i,10g,11i HP-Unix v11.11, J2EE, Java 2.0, J2SE, C, C++, TRU64, XML, XSLT, Web Services, Web Sphere, Meter Integration solutions, Utility Metering and Network Management Systems, Mercury Test Director(TCOE Strategy) (SOA) Web Logic, Oracle 11i, Struts, AJAX, JSP, PL/SQL, Web Sphere, Open Text Document System, Sun Guard Document Management System Java (J2EE),Web Sphere, File Net, Web2.0 Tech Oracle Financial System, Oracle Reports, Oracle Portal, EARP Oracle 11i, PL/SQL, Java, AIX, J2EE, Cognos, FileNet, Web Sphere IBM Web Sphere 6.0, IBM Rational DB2 9.1, Struts, AJAX, JSP, Tag Library, PL/SQL, Tomcat, Vignette Content Management System 7.3.0.5 (Dynamic Site Module), Java (J2EE), MQ Series IBM, Java, PL/SQL, My/SQL, J2EE, Unix RS6000, JRun Application Server and DB2 Creator, JSP, Servlets.PL/SQL, Oracle 10g,Web Sphere, MQ Series Microsoft Windows NT 4.0, Web logic Server, Web Sphere and Oracle8I, DB2,Symantec Visual caf 3.1, JSP, Servlets, EJB, JHTML, Java Script, Netscape Messaging Server,ARIBA API, XML, Payline Processing System Paylinx,MQSeries Web logic, Web Sphere Server, and Oracle 8I, DB2 ,JSP, Servlets, EJB, JHTML, Java, (J2EE), Script, Netscape Messaging Server, Ariba, TIBCO, MQSeries

IBM

WincorNixdorf Integral Energy Mobius

Boral Amway

Transactions Solutions Trading Cars

Lante Consultancy