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    8.insurance Claims Processor CV Template

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    Prabath Danansuriya
    Jessica Jones has over 10 years of experience investigating and processing automobile insurance claims. She currently works as a Claims Processor at ABC Insurance Company, where she analyzes claims to determine liability and negotiate settlements. Jones has completed over 2,500 claims and achieved performance goals. She previously worked as an Associate Claims Adjuster at DEF Insurance Company, where she assisted adjusters with claims and uncovered a fraudulent scheme.

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    8.insurance Claims Processor CV Template

    Uploaded by

    Prabath Danansuriya
    205 views2 pages
    Jessica Jones has over 10 years of experience investigating and processing automobile insurance claims. She currently works as a Claims Processor at ABC Insurance Company, where she analyzes claims to determine liability and negotiate settlements. Jones has completed over 2,500 claims and achieved performance goals. She previously worked as an Associate Claims Adjuster at DEF Insurance Company, where she assisted adjusters with claims and uncovered a fraudulent scheme.

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    8.Insurance Claims Processor CV Template

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    8.Insurance Claims Processor CV Template

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    Jessica Jones has over 10 years of experience investigating and processing automobile insurance claims. She currently works as a Claims Processor at ABC Insurance Company, where she analyzes claims to determine liability and negotiate settlements. Jones has completed over 2,500 claims and achieved performance goals. She previously worked as an Associate Claims Adjuster at DEF Insurance Company, where she assisted adjusters with claims and uncovered a fraudulent scheme.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    205 views2 pages

    8.insurance Claims Processor CV Template

    Uploaded by

    Prabath Danansuriya
    Jessica Jones has over 10 years of experience investigating and processing automobile insurance claims. She currently works as a Claims Processor at ABC Insurance Company, where she analyzes claims to determine liability and negotiate settlements. Jones has completed over 2,500 claims and achieved performance goals. She previously worked as an Associate Claims Adjuster at DEF Insurance Company, where she assisted adjusters with claims and uncovered a fraudulent scheme.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 2

    Jessica Jones

    1234 Mockingbird Way

    Sydney NSW

    (0400) 555-555

    jessicajones@somedomain.com

    Profile

    INSURANCE SPECIALTY

    CLAIMS

    P ROCESSOR

    A UTOMOBILE

    L INE

    Dedicated insurance professional with more than 10 years of experience investigating and processing automobile insurance claims. Excel in analysing damages/causes, interpreting policies and negotiating payment solutions. Effectively manage multiple, high-priority projects and take pride in providing exemplary customer service.

    Key Skills

    Claims Handling and Investigations Risk Assessment and Mitigation Damage Assessment Evaluation of Liability Exposure

    Claims Reports and Documentation Policy Interpretation Confidential Records Management NYS Auto Insurance Regulations

    Experienc e

    ABC INSURANCE COMPANY Forest Hills, NSW


    Claims Processor, 7/02 to present Analyze claims to determine extent of companys liability, make approval or denial decisions and negotiate settlements with claimants in accordance with policy provisions. Collaborate with insurance agents and interview claimants to correct errors, rectify omissions and investigate questionable issues. Outcomes: Completed more than 2,500 claims throughout tenure. Provided optimum service to policyholders, negotiated fair settlements and identified fraudulent claims. Achieved the highest number of inspection appointments (out of 162 colleagues) in 2007. Surpassed goal by averaging 45 appointments monthly (33% above quota). Selected by supervisor to assist with file closures; resolve complex claimsprocessing issues; participate in quality-control audits; and monitor claim status updates. Maintained a superior quality rating of 94% in file handling and claims resolution from 2003 to 2007, exceeding the 85% departmental goal.

    DEF INSURANCE COMPANY Astoria, NSW


    Associate Claims Adjuster, 6/98 to 7/02 Supported claims adjusters in processing hundreds of first- and third-party auto insurance claims. Analyzed and determined completeness and validity of claims. Assisted policyholders in a busy call-center environment. Outcomes: Accompanied underwriters and insurance agents in the field to investigate claims and determine cause and extent of damages. Uncovered fraudulent claims scheme; provided evidence leading to the recovery of thousands of dollars in insurance overpayments. Developed a strong understanding of insurance policies and legal issues through completion of a series of INS classes coupled with in-depth, multiweek claims training.

    Education

    Bachelor of Science, Major in Business, 5/02

    ABC UNIVERSITY NSW

    Training: Completed extensive training in auto insurance terminology (parts, repair and medical procedures), NYS regulations; and customer service delivery.

    Computer s

    SAP CRM; Vast; OnBase; Microsoft Excel, Word, Access, Outlook

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