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    Musc Letter

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    jemoryparker
    On August 22, 2013, MUSC was notified by its third party credit card payment vendor Blackhawk Consulting Group that approximately 7,000 MUSC patients' personal information was compromised in a cyber attack on Blackhawk's software. The personal information exposed included names, addresses, credit card numbers, security codes and email addresses of patients who paid bills online or over the phone with credit cards between June 30 and August 21. MUSC is working with Blackhawk and Experian to provide free credit monitoring and support to affected individuals.

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    Musc Letter

    Uploaded by

    jemoryparker
    115 views1 page
    On August 22, 2013, MUSC was notified by its third party credit card payment vendor Blackhawk Consulting Group that approximately 7,000 MUSC patients' personal information was compromised in a cyber attack on Blackhawk's software. The personal information exposed included names, addresses, credit card numbers, security codes and email addresses of patients who paid bills online or over the phone with credit cards between June 30 and August 21. MUSC is working with Blackhawk and Experian to provide free credit monitoring and support to affected individuals.

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    On August 22, 2013, MUSC was notified by its third party credit card payment vendor Blackhawk Consulting Group that approximately 7,000 MUSC patients' personal information was compromised in a cyber attack on Blackhawk's software. The personal information exposed included names, addresses, credit card numbers, security codes and email addresses of patients who paid bills online or over the phone with credit cards between June 30 and August 21. MUSC is working with Blackhawk and Experian to provide free credit monitoring and support to affected individuals.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    115 views1 page

    Musc Letter

    Uploaded by

    jemoryparker
    On August 22, 2013, MUSC was notified by its third party credit card payment vendor Blackhawk Consulting Group that approximately 7,000 MUSC patients' personal information was compromised in a cyber attack on Blackhawk's software. The personal information exposed included names, addresses, credit card numbers, security codes and email addresses of patients who paid bills online or over the phone with credit cards between June 30 and August 21. MUSC is working with Blackhawk and Experian to provide free credit monitoring and support to affected individuals.

    Copyright:

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    Office of the President Colcock Hall 179 Ashley Avenue MSC 001 Charleston, SC 29425-0010 Tel 843 792-2211

    Fax 843 792 5110 wwwmusc.edu

    September(5,(2013( ( ( MUSC(Community( Medical(University(of(South(Carolina( ( Re:(Blackhawk(cyber(theft( ( Dear(Colleagues:( ( On(August(22,(2013,(MUSC(Physicians(was(notified(that(its(third(party(credit(card(payment(vendor,( Blackhawk(Consulting(Group,(had(discovered(a(malicious(attack(on(its(software.(This(intrusion( compromised(personal(information(of(approximately(7,000(MUSC(patients(and/or(the(persons(who( paid(their(bills(online(with(a(credit(card((MUSC(Physicians)(and(those(persons(who(paid(a(bill(over(the( phone(with(a(credit(card((MUSC(Physicians(and(MUSCHealth).(Persons(affected(by(this(breach(paid( their(bills(online(between(June(30,(2013(and(August(21,(2013.(People(who(paid(with(a(credit(card(in( person(and(people(who(paid(an(MUSC(Physicians(bill(by(check(or(cash(are(not(affected.(
    (

    On(August(22,(MUSC(was(notified(by(a(third(part(credit(card(processing(vendor,(Blackhawk(Consulting( Group,(that(we(were(victims(of(a(cyberStheft(of(personal(information(involving(approximately(7,000( individuals(who(used(a(credit(card(online(or(via(telephone(to(pay(for(health(care(services.(Forensic( discovery(of(this(kind(typically(takes(multiple(days(in(order(to(provide(a(thorough(and(accurate( assessment(of(what(happened(and(to(complete(system(repairs.(Weve(been(advised(by(Blackhawk( that(this(crime(was(reported(to(the(FBI(and(that(investigation(continues,(as(there(may(have(been( other(Blackhawk(clients(affected.(We(will(continue(to(work(diligently(with(our(business(partner(to( fully(resolve(this(situation.(


    (

    Information(that(was(compromised(by(the(criminals(included(names,(addresses,(credit(card(numbers,( credit(card(security(numbers(and(email(addresses.(Based(on(the(information(we(have(received(to( date,(information(that(was(not(compromised(includes(dates(of(birth,(social(security(numbers,(health( information(and(medical(information(numbers.(


    (

    As(always,(our(patients(safety(and(security(remains(our(top(priority(and(we(are(underway(with( creating(messaging(to(notify(our(patients(and/or(financially(responsible(parties(of(this(crime.(We(are( working(with(Blackhawk(and(Experians(Fraud(Protection(program(to(launch(a(support(system(that( will(provide(free(credit(monitoring(and(counseling(through(a(customized(call(center(to(walk( concerned(persons(through(the(steps(they(should(take(to(further(protect(their(personal(information.(


    (

    For(more(information(now(and(as(it(becomes(available,(please(visit(www.musc.edu/cyberinfo(.(( Thank(you(for(all(you(do(for(MUSC(and(your(continued(efforts(to(make(sure(that(all(MUSCSrelated( information(is(safe(and(secure.( ( Sincerely,(


    (

    ( ( Mark(S.(Sothmann,(Ph.D.( Interim(President( Vice(President(for(Academic(Affairs(and(Provost(


    (

    MSS/jjs(

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