This document is an arbitration opinion and award regarding a dispute between Baldwin County Sewer Service (BCSS) and Regions Bank. It summarizes that BCSS took out $42.5 million in variable rate loans from Regions Bank, believing the rates were tied to LIBOR. Regions Bank representatives assured BCSS the rates were LIBOR-based and encouraged BCSS to purchase interest rate swaps from the bank to lock in the low rates. However, unbeknownst to BCSS, the variable rates were actually based on Regions Bank's own credit risk, not LIBOR. Based on fraud and misrepresentation, the arbitration panel ruled in favor of BCSS and ordered rescission of the swap transactions.
This document is an arbitration opinion and award regarding a dispute between Baldwin County Sewer Service (BCSS) and Regions Bank. It summarizes that BCSS took out $42.5 million in variable rate loans from Regions Bank, believing the rates were tied to LIBOR. Regions Bank representatives assured BCSS the rates were LIBOR-based and encouraged BCSS to purchase interest rate swaps from the bank to lock in the low rates. However, unbeknownst to BCSS, the variable rates were actually based on Regions Bank's own credit risk, not LIBOR. Based on fraud and misrepresentation, the arbitration panel ruled in favor of BCSS and ordered rescission of the swap transactions.
This document is an arbitration opinion and award regarding a dispute between Baldwin County Sewer Service (BCSS) and Regions Bank. It summarizes that BCSS took out $42.5 million in variable rate loans from Regions Bank, believing the rates were tied to LIBOR. Regions Bank representatives assured BCSS the rates were LIBOR-based and encouraged BCSS to purchase interest rate swaps from the bank to lock in the low rates. However, unbeknownst to BCSS, the variable rates were actually based on Regions Bank's own credit risk, not LIBOR. Based on fraud and misrepresentation, the arbitration panel ruled in favor of BCSS and ordered rescission of the swap transactions.
This document is an arbitration opinion and award regarding a dispute between Baldwin County Sewer Service (BCSS) and Regions Bank. It summarizes that BCSS took out $42.5 million in variable rate loans from Regions Bank, believing the rates were tied to LIBOR. Regions Bank representatives assured BCSS the rates were LIBOR-based and encouraged BCSS to purchase interest rate swaps from the bank to lock in the low rates. However, unbeknownst to BCSS, the variable rates were actually based on Regions Bank's own credit risk, not LIBOR. Based on fraud and misrepresentation, the arbitration panel ruled in favor of BCSS and ordered rescission of the swap transactions.
Re: 30 148 Y 00658 12 In the Matter of the Arbitration between BALDWIN COUNTY SEWER SERVICE, L.L.C. and REGIONS BANK and MORGAN KEEGAN & COMPANY, INC. (Claimant) (Respondents) OPINION AND AWARD OF ARBITRATORS WE, THE UNDERSIGNED ARBITRATORS, having been designated in accordance with the arbitration agreement entered into between the above- named parties and dated June 1 , 2007, and having been duly sworn, and having duly heard the proofs and allegations of the Parties, do hereby AWARD, as follows: The Arbitrators have considered the evidence presented in the hearings in this matter held in Mobile, Alabama, from January 13, 2014 through January 17, 2014, inclusive, as well as the numerous exhibits and the extensive briefing provided by counsel. At the outset, the Arbitrators wish to compliment counsel on both sides of this case for the clarity of their presentations, their legal skills and good nature, and the professionalism they demonstrated from the initial conferences through their final submissions. It was truly a pleasure to have worked with such competent attorneys. FACTUAL FINDINGS Claimant, Baldwin County Sewer Service, LLC (and certain other sewer service entities purchased by the company, collectively called "BCSS"), instituted this Arbitration against Respondent, Regions Bank, for the actions of the Bank and its predecessor, AmSouth Bank (collectively "the Bank"), asserting that BCSS had been induced to purchase interest rate swaps in three transactions in 2005 and 2007. Co-Respondent, Morgan, Keegan & Company, Inc., was dismissed as a Respondent by consent. Although BCSS had asserted several theories of liability, it has finally claimed entitlement to compensation solely on the basis of fraud and misrepresentation in the inducement to purchase three interest rate swaps. It seeks the remedy of rescission, effecting the return of all sums paid for the swaps from their inception. For the reasons that follow, this Panel, with a dissenting vote limited to one aspect of this decision, grants the relief claimed by BCSS. BCSS is a private sewer utility headquartered in Summerdale, Alabama. BCSS's principal and President, Clarence Burke, developed a professional relationship and later friendship with a "relationship manager" (often called a loan officer in other banks) at AmSouth Bank, Russell Ford. BCSS's other officers or principals were Gerald McManus, the Chief Financial Officer, and outside auditor, William Kell, David Delaney, the manager of a related entity owning a portion of BCSS, and Michael Delaney, the attorney for BCSS and the brother of David 2 Delaney. In addition to Russell Ford, the AmSouth/Regions personnel dealing with this matter were Richard Coad, the head of the VRDN group in the Bank's Capital Markets Department, and interest rate swap marketer, John Robinson. After the acquisition of AmSouth Bank by Regions, Russell Ford and Richard Coad retained their positions, but the interest rate swap marketer became Justin Harp. Ford was a top-producer for AmSouth and later Regions, and both BCSS and Burke considered Ford as an advisor and a guide in the area of interest rate risk and management. The Bank, through its advertising, repeatedly held itself out to the community as a "trusted advisor" in financial matters, and Ford attempted to discharge this role to the best of his ability. The Bank asserts that it was not a consultant or advisor to BCSS. It claims that the relationship was merely that of a debtor-creditor and that there was no "special confidential relationship." The Bank's advertising and the apparent reliance by BCSS on the continued advice from Ford and other officials shed a different light on the relationship. The Bank assumed the relationship of an advisor, as well as being a creditor. After 2000, the Bank determined that rather than making direct longer- term loans to substantial borrowers, it would assist such borrowers in marketing Variable Rate Demand Notes ("VRDNs"). Such variable rate loans (sometimes called Bonds) were found to be more profitable to the Bank than the usual interest-bearing direct loans. The mechanism for the issuance of a VRDN was for the borrower to sell its notes or bonds and agree to pay a rate that varied on a 3 weekly basis. Rather than the Bank taking its own money and lending it to the borrower, it would guarantee the issuer's payments, therefore wrapping its own credit around the borrower's credit and thus enhancing the marketability of the borrower's notes. This was the rough equivalent of the Bank issuing a letter of credit guaranteeing the borrower's notes. In this manner, the borrower would pay a lower interest rate than it would have had it merely borrowed the money from the Bank on the strength of its own credit. The purchaser of a VRDN would be willing to accept a lower interest rate because the Bank was more credit- worthy than the borrower. The Bank would charge the borrower a fee for guaranteeing the borrower's note, a Trustee fee, and also an additional fee for the remarketing of the note on a weekly basis in the general financial markets for these products. Burke was told by Ford and others at the Bank that the VRDN rate was tied to LIBOR and that he was paying 115 basis points over LIBOR for the letter of credit, the remarketing fee, and the trustee fee. Ford verified that he had told BCSS that the rate would be a LIBOR equivalent rate. Even Coad when discussing the VRDNs internally referred to the VRDNs as "LIBOR based." (See Claimant's Exhibit 57.) As will be discussed later, the interest rate described in the Notes and the Master Agreement governing the transaction described the rate merely as the "lowest rate that would, in the opinion of the Remarketing Agent, result in the marketing value of the [VRDNs] being 100% of the principal amount thereof on the date of such termination, taking into account relevant market conditions and credit rating factors as they exist on that date; provided however, that the Weekly Rate may never exceed the Cap rate [12%]." 4 VRDNs issued by companies such as BCSS and guaranteed by banks such as Am South/Regions Bank did not exactly follow the LIBOR rate, but the discrepancies were so small that the Bank's representatives (mistakenly) informed customers that the VRDN rates were LIBOR rates. The LIBOR rate is actually the London Interbank Offered Rate, namely the rate at which banks borrow funds from other banks in the London Interbank market. Borrowers such as BCSS were told, and historically the experience bore out the representation, that the rate would be LIBOR-based. Ford repeatedly confirmed these statements in his testimony. In addition to this variable rate, the Bank charged for bank service fees, trustee fees, and remarketing fees, which the customers readily understood were in addition to the "LIBOR" rate, but the overall savings to the borrowers amply justified the use of VRDNs rather than direct loans by the Bank to its customers. The problem in this transaction, and one not explained to BCSS or other customers of the Bank, was that the adherence to the approximate LIBOR standard was dependent upon the Bank's own credit. LIBOR was based on the credit of some of the world's largest and most stable banks. The VRDNs were based on the credit worthiness of the Am South/Regions Bank guarantee. There was some explanation that there may be a remarketing risk, but the Bank assured Burke, and the VRDN agreement provided, that if there were problems, the Bank would buy back the notes and BCSS would be charged no more than the Bank prime rate from the time of the issuance of the VRDN transactions. 5 Between 2002 and 2007, BCSS issued $42.575 million in these VRDN notes. Notwithstanding the contrary language in the agreements, the Bank consistently referred to the rates paid by BCSS as LIBOR rates. As interest rates dropped during 2002 to 2007, the Bank, through Ford, explained to Burke that BCSS could convert its variable rate obligations to a fixed rate and freeze these then-current low interest rates for the balance of the life of the various VRDN obligations. Ford explained that an interest rate swap, if purchased by BCSS for a substantial fee, would permit the company to pay a fixed interest rate, and that the swap partner would be obligated to pay the variable rate on the outstanding VRDNs. This was marketed to BCSS on the basis that the VRDNs were paying interest based on a weekly LIBOR and the interest rate swaps so purchased would pay LIBOR to the note holders based on a monthly revision which averaged the weekly rates. Later, when David Delaney, BCSS's counsel, noted small variances and questioned them, the Bank explained that there might be some small variance, but the rates would be offset. The differences were caused by the slight variance between weekly and monthly LIBOR rates. This explanation assuaged any apprehension that there was any substantial variance from LIBOR. This Panel has no question but that this is the way the swaps were marketed to BCSS, that this was in conformity to the training the BCSS representatives had received, and that this scenario was replicated in contemporaneous transactions with other borrowers. 6 There were, in fact, additional risks, one called a "basis risk," well understood by the swap experts at the Bank and testified to by the Bank's expert, who called this risk a "lottery ticket," meaning that the risk was one against which the Bank could not protect itself and would not assume in swap transaction with a client. Internal documents at the Bank indicated that this basis risk should be disclosed to a customer as an inherent risk in purchasing a swap as it made the purchase less than one which would generate a truly fixed rate. The explanations should have informed BCSS that in the transactions in question, this basis risk was one that the VRDNs might depart from the LIBOR approximatfon because the Bank's own credit might be adversely affected by unknown circumstances or market forces, and thus the notes could not be sold at LIBOR rates. This explanation was not accomplished in the BCSS transactions, nor in the transactions with various other customers whose swaps were the subject of proofs at the hearing. An additional risk, that the entire market for the VRDNs would collapse, was not even considered by the Bank. The notes would be forced on the Bank for repurchase, thus generating a loan at the Bank's prime rate, which would diverge considerably from the LIBOR rate offered by the swaps. The customer therefore would be paying both the obligation it had incurred under the swap and also would be liable for the spread between LIBOR and the bank prime rate. The Bank contends that these risks had in fact been disclosed to BCSS on a number of occasions. The first was when BCSS was initially considering the purchase of swaps in 2002. The Bank then utilized the services of Key Bank in 7 Ohio to provide representatives to visit customers and explain the swap transaction, including these inherent risks. The Key Bank records indicate that there was such an explanation on April 16, 2002 by a Key Bank employee, Michelle LoSchiavo, and that a PowerPoint presentation had been presented to a BCSS employee, Drew Delaney. The Panel notes that this was three years before the purchase of the first swap and that the only record of this presentation was a Key Bank business record noting that it was performed. However, Drew Delaney, the son of one of BCSS's principals, was then a twenty-three year old low level employee, a recent graduate, and holding a temporary job in the BCSS office supervising the secretaries and sewer service fee charges. He had no duties relating to the finances of BCSS. He left the company in 2003, two years before the first interest rate swap was purchased in 2005. His testimony was that he never met with Michelle LoSchiavo, and that no one from the Bank had made a presentation to him concerning the swaps. Had there been such a presentation, he would have called in Burke, his father, or another senior BCSS officer. The Bank further contended that, during the rate-setting telephone calls for the purchase of each swap, the risks were again explained by Bank representatives to Burke and other senior officials at BCS$_. The Panel had the opportunity to listen to a recording of such a call, and it was clear that no such explanation had been given. In short, the Panel determines that the basis risk was never explained to BCSS. 8 To the contrary, the sole explanation, given repeatedly both orally and in writing, was that BCSS was purchasing a fixed rate when it bought the swap. It is true that if the Bank documents were carefully read, one might discern a variance between the quoted language describing the interest rates paid on the VRDNs and the swaps. But measuring these documentary explanations stated in arcane language against the outright clear representations of a fixed rate repeatedly made by the Bank, BCSS was justified in relying on the definite statements that it was purchasing such a fixed rate. For example, when David Delaney, BCSS's counsel, was first reviewing the VRDN documents, he noted the language in the VRDN agreements concerning the remarketing rate and that this language was not exactly the same as stating a "LIBOR" rate. He determined that the best way to resolve this difference was to call the Bank's representative and ask the question directly. He was assured that the remarketing rate was a LIBOR rate. This makes it understandable that the VRDN rates could be balanced against the swaps' LIBOR rates. Thus there would be a fixed rate paid by BCSS. This process was repeated by William Kell, BCSS's auditor, in 2005 when he reviewed the swap documents. He was also assured that the VRDN notes and the swaps were both LIBOR rates. Additionally, BCSS's auditor, after being assured of the LIBOR basis of both the notes and the swap, each year described the net result as a fixed rate. The Bank reviewed these audits and never took exception. The numerous internal Bank documents and the representations to BCSS and other customers that refer to 9 the VRDN/swap net effect as a fixed rate overshadow any contrary assertions based on the rather obtuse quoted language of the VRDN agreements. Even in 2008, when the financial bubble burst and the credit ratings of the smaller banks (and even some larger banks) were adversely affected, causing the issues raised in this case, Ford was contacted by BCSS and asked why it had received bills for interest greatly in excess of the swap rate. Even then, Ford's answer was that there had been some mistake; the rate still was fixed, and this would all be adjusted. Ford's misunderstanding was not an isolated occurrence. The Bank's specialist, who understood the problems with the basis risk, testified that he had received calls from numerous other bank relationship managers whose customers were in the same position as BCSS. They had all told their customers that they had received fixed rates and had no idea what had gone wrong. The Bank's internal training manuals showed that the relationship managers had been trained to consider a VRDN and rate swap as resulting in a fixed rate. This was not a misunderstanding by BCSS, or even by Ford. It was a general and pervasive failure of the Bank to communicate the true risks of the rate swap. There certainly had been no warning of the basis and market risks, i.e., that the entire VRDN market would virtually disappear, and thus there would be no variable rates market against which the LIBOR swaps could be balanced. For a time the Bank attempted to remarket the VRDNs, but to no avail. There was no market. 10 The Panel determines that both the active misrepresentation of the financial obligations under VRDNs and the failure to disclose the true risks of the rate swap constituted a material misrepresentation sufficient to justify the remedy of rescission. This rescission does not affect the viability of the VRDNs, which are not here questioned, but rather the rate swaps. Therefore, as explained later, BCSS is entitled under Alabama law to have refunded to it all sums it expended for the rate swaps from the time of their inception. The Bank has raised the defense of the Statute of Limitations. However, as is later discussed, the Panel determines that this was a continuing fraud through and including October 2008 when the normal spread that had been explained as the difference between the weekly and monthly LIBOR rates became significant. It then suddenly rose from 3.68% to 9%. Like others of the Bank's customers, BCSS was told that the interest situation would be remedied and that they were only liable for the negotiated fixed rate. The court filing satisfied the Alabama two-year Statute of Limitations for a fraudulent inducement claim. Therefore there factually is no limitation issue in this case. Following the 2008 crash in the financial markets, Rick Coad met with BCSS and was told that based upon the explanations given by the Bank officers, they thought they had fixed their rate by entering into the swaps. Coad told BCSS that if this was their goal they never should have been sold an interest rate swap. Coad admitted to another Bank employee that he was disappointed with the relationship managers because they had a perceived total lack of understanding of interest rate swaps and were confused regarding the effect of 11 swaps when paired with a VRDN. This did not, however, affect the damage that had already been done. A separate issue exists concerning a purported release signed by BCSS, concerning which Arbitrator Beiley dissents from the majority view of Arbitrators Platau and Dreier. The release in question relates to a problem that occurred in April 2009. At that time, BCSS's auditor, in the process of performing the 2008 audit, discovered that there were four minor technical defaults under covenants in the VRDN documents. BCSS immediately notified the Bank of these defaults and requested waivers. The Bank immediately agreed and, without any consultation with representatives from BCSS as to its terms, had its attorneys prepare a waiver document dated April 30, 2009 entitled "Agreement and Waiver of Certain Covenant Defaults." BCSS was told by the Bank that it will be happy to waive the defaults for the nominal sum of $5,000 so that the auditor could present a clean audit letter. The document was sent to the Bank's CFO who first checked that each of the technical defaults were in fact waived, and he then forwarded the document to the principals and guarantors on the VRDN obligations for their signatures. At no time was there any mention by the Bank that it had included waiver or general release language on the part of BCSS in the body of this four page document, which apparently had been intended solely to be a waiver on the part of the Bank of the four defaults and a payment of $5,000 by BCSS. Paragraphs 5 and 13 of the agreement read in relevant part as follows: 5. Release of Defenses. The Account Party acknowledges and agrees that, as of the Effective Date, the Account Party was in 12 default under the Credit Agreement, due to violation of the covenants referenced in Section 3 hereinabove ... The Account Party acknowledges and agrees (i) that there are no offsets or defenses to the Obligations owed by the Account Party to the Bank pursuant to the Financing Documents, and (ii) that there are no Events of Default existing on the date hereof other than the known defaults referenced in Section 3 hereinabove, nor are there any other facts or circumstances which will or could lead to an Event of Default under the Financing Documents. To the extent the Account Party has or could raise any claim, defense or cause of action against the Bank arising out of or related to the Financing Documents, or any of them, or this Agreement, it is hereby waived and released. ****************************** 13. No Waiver. Nothing contained herein shall be construed as a waiver or acknowledgement of. or consent to any breach of or Event of Default under the Credit Agreement and the Financing Documents not specifically mentioned herein .... [Emphasis added.] The Panel notes that one would expect under the term of "Release of Defenses" that BCSS would be acknowledging that it was in default in the four particular areas and had no defenses to the Bank's claims concerning these particular items. It was paying $5,000 for the Bank to waive these defaults. However, at the end of this paragraph, the Bank had added a sentence: "To the extent the Account Party has or could raise any claim, defense or cause of action against the Bank arising out of or related to the Financing Documents, or any of them, or this Agreement, it is hereby waived and released." [Emphasis added.] This sentence could, as now urged by the Bank, be read as releasing BCSS's fraud or misrepresentation claims not yet asserted or fully appreciated by BCSS against the Bank for potentially several million dollars in losses BCSS had suffered as a result of the swaps not covering the VRDN interest payments. The 13 initial losses had in fact been discovered six months before this document, but, as of the time of this waiver of the reporting requirements, the relationship between the parties had not deteriorated, and business had been proceeding between the entities. In fact, it was not even apparent that the Bank itself considered this language a waiver of the fraud and misrepresentation claims as this release language was not asserted as a separate defense for some time after BCSS's later claim. Paragraph 5 must also be read in conjunction with the provisions of Paragraph 13, entitled "No Waiver." This provision leads one initially to believe that there was no waiver of any default by either party not specifically mentioned in the agreement, i.e., that this lack of waiver applies to both sides. Therefore the fraud claim certainly would not have been waived. A very careful reading of the language shows that there was only no "waiver or acknowledgement of, or consent to" breaches or defaults under the Credit Agreement and Financing Documents. This clause may therefore arguably not apply as a "release" under a common law, statutory, or equitable claim for fraud or misrepresentation. The majority of the Panel determines that (1) the provisions of Paragraphs 5 and 13 read together, (2) the general purpose of the agreement as stated therein (to waive the four technical defaults for $5,000), and (3) the parties' common understanding of the agreement at the time, reveal no intention of BCSS to release the bases for its rescission claim or any intention of the Bank to demand such release in this documents. The Bank was merely waiving four minor technical defaults for the paltry sum of $5,000. If the Bank actually intended to 14 hide a release of a potential multi-million dollar claim without calling even the subject matter to the attention of BCSS, this well could be an additional claim of fraud, certainly nullifying the effect of this release. If the Bank so intended this as such .a release, it could have clearly stated this in the title, noted its intention in contemporaneous communications, or otherwise put BCSS on notice of a release of unrelated claims. CONCLUSIONS OF LAW The Panel must initially examine whether the repeated representations concerning the interest rates on the VRDNs as being tied to LIBOR, where a careful reading of the VRDN agreements would have shown that they were separately negotiated variable rates governed by the ability of the remarketer to obtain the best rates available, constituted a fraud. As noted earlier, even though the interest rate provisions were contained in a two hundred word esoteric definition on page 134 of the 2002 VRDN agreement, this language was actually discovered by David Delaney, who admitted his confusion in interpreting the language. But he was assured by Ford and others at the Bank that this language meant that BCSS was receiving a LIBOR rate (plus the adjustments noted earlier). The Panel determines that Ford actually believed that the VRDNs in fact had a LIBOR-based rate with the noted adjustments. Others at the Bank who knew that the rate was not technically a LIBOR rate also did not intend to mislead BSCC. The history of the VRDN marketing, dependent upon bank credit, showed slight if any variance from 15 LIBOR. The difference was explained and believed by the Bank personnel to reflect the slight variations between the monthly and weekly LIBOR rates. The intention to deceive, however, is not a requirement for the statutory tort of misrepresentation in Alabama. '"Legal fraud' includes misrepresentations of material fact made 'by mistake or innocently,' as well as misrepresentations made 'willfully to deceive, or recklessly without knowledge."' Lawson v. Harris Culinary Enter., LLC, 83 So. 3d 483, 492 (Ala. 2011 ), quoting Young v. Serra Volkswagen Inc., 579 So.2d 1337 (Ala. 1991 ), Alabama Code 6-5-1 01 (Fraud- Misrepresentation of material fact). '"An innocent misrepresentation is as much a legal fraud as an intended misrepresentation and the good faith of a party in making what proves to be a material misrepresentation is immaterial as to the question whether there was an actionable fraud if the other party acted on the misrepresentation to his detriment."' Davis v. Sterne, Agee & Leach, Inc., 965 So.2d 1076, 1091 (Ala. 2007), quoting Smith v. Reynolds Metals Co., 497 So.2d 93, 95 (Ala. 1986). An innocent misstatement of a material fact which a counter- party is intended to believe and rely upon, and does so to its damage, is a fraud under Alabama law. This fraud without scienter is generally recognized throughout the country as "equitable fraud" justifying the remedy of rescission. Suppressing material facts where there is an obligation to communicate them has similar results. Ala. Code 6-5-102. Here, however, BCSS is not seeking to rescind the VRDN agreements, but only to establish the fact that it had been repeatedly assured that these agreements were based on LIBOR rates. The alleged fraud relates to 16 the incorporation of these misrepresentations in the later interest rate swap transactions of 2005 and 2007. With regard to these interest rate swaps transactions, the earlier incorrect characterization of the VRDN interest rates as being LIBOR- based was repeated by the Bank and relied upon by BCSS. It was advised and counseled by the Bank to enter into the transaction on the strength of the Bank's representation that the LIBOR payments on the swaps would cancel the variable rates on the bonds. The Panel wishes it to be clear that it is not relying upon single statements which may have used the term "fixed rate" in an offhand or summary matter. The Bank's internal documentation for the training of its personnel, the experience with a legion of additional customers, and the testimony of the personnel who had direct communications with the customers concerning the nature of the swaps has demonstrated by clear and convincing evidence that the Bank repeatedly misrepresented the fixed interest nature of the VRDN/swap transaction. The basis or market risks described earlier were never the basis of a warning, caveat, or description by the Bank to BCSS. This omission constituted a material misrepresentation in the same manner as the positive misstatements that the VRDNs' variable rates would balance the payments made for the swaps, and would have the net effect of giving BCSS a fixed rate. These were material omissions and active misrepresentations of material facts causing BCSS to enter into the swap transactions. Under the Alabama statutes and cases interpreting them, BCSS is entitled to rescind the swap purchases. 17 There has been a settled principle of Alabama law for over a hundred years that "where one is induced by fraud to enter into a contract he may rescind by restoring benefits and recovering payments." Southern Building & Loan Ass'n v. Argo, 141 So.2d 545, 546 (Ala. 1932), citing earlier cases. "An alternative would have been to retain benefits and sue in deceit for damages." /d. In this case, BCSS has elected the remedy of rescission. Additionally, the Panel must examine the agreements' provisions that BCSS could not rely upon any oral representations and that it had an ample opportunity to read the agreements and have the agreements reviewed by accountants and attorneys. The issue is whether these contractual provisions nullified any and all representations. This is a threshold issue which potentially could bar BCSS's claim. With regard to this claim that the merger and integration clauses bar this commercial fraud claim, Alabama law rejects this argument, and permits proof of the fraudulent representations and reasonable reliance. See Ex parte Lumpkin, 702 So.2d 462, 467-69 (Ala. 1997); Patten v. A/fa Mut. Insurance Co., 670 So.2d 854, 857 (Ala. 1995); Environmental Sys. Inc. v. Rexham Corp., 624 So. 2d 1379, 1383 (Ala. 1990). ("To hold otherwise is to encourage deliberate fraud.") The same is true with disclaimer and non-reliance clauses, the Court stating that if the agreement "has been induced by deliberate fraud, the written document signed in that agreement is void." Such an agreement is "of no more binding efficacy ... that if it had no existence, or was a piece of waste paper." Environmental Sys. Inc. v. Rexham Corp., supra., 624 So.2d at 1385. The Court 18 continued, stating that "the existence of a general disclaimer clause in the purchase agreement does not, as a matter of law, preclude [plaintiff] from justifiably relying on an alleged oral representations that were not contained in the contract." [!d. 1 The Panel therefore rejects the bar ostensibly caused by these clauses under the facts of this case. While its intent to deceive was not a deliberate fraud, the misstatements and omissions were intended to induce the purchase of the swaps. The Bank may not hide behind these disclaimers and non-reliance clauses. BCSS had claimed punitive damages in this matter, but this claim has been withdrawn. Had it not been withdrawn, it would have been denied, as it is clear that the statements made by Ford and other customer representatives, while incorrect and in situations that fully satisfy the Alabama statute, were not made with intent to deceive or to engage "deliberately in oppression, fraud, wantonness or malice." See Ala. Code 6-11-20 (2013). Exxon Mobile Corp. v. Alabama Department of Conservation and Natural Resources, 986 So.2d 1093, 1113-15 (Ala. 2007). Therefore there is legally no limitation defense in this case It is in this context that the innocence of the misstatements and omissions protect the Bank. The Bank has stated that the language of the several agreements governing these transactions make it clear that BCSS could not rely upon the representations made by Ford and the other bank officer with whom BCSS dealt. Both sides have cited the Alabama case of Foremost Ins. Co. v. Parham, 693 19 So.2d 409 (Ala. 1997). The standards set by the Court in Foremost is one that grants the Panel as a fact-finder, "greater flexibility in determining the issue of reliance based on all of the circumstances surrounding a transaction, including the mental capacity, educational background, relative sophistication and bargaining power of the parties." /d. at 421. The standard is one of "reasonable reliance" which bars a fraud claim as a matter of law if the Plaintiff is fully capable of reading and understanding the document, but makes "a deliberate decision to ignore the terms of a written contract." /d. The Panel acknowledges that, unlike Foremost, this is not a case where, if the Plaintiff's "briefly skimmed" the contracts, they would have discovered the fraud. The agreements in this case contain thousands of pages, and it is true that BCSS had the agreements reviewed by its counsel, accountant and auditor and even actually found the language relating to the interest rate on the VRDNs. /d. at 421-22. The Panel has noted, however, that the explanation given concerning the meaning of the language was objectively incorrect, and throughout the entire history of the transaction BCSS was led to believe that its rate was based on LIBOR. The Alabama courts have found that reasonable reliance is defeated only when the contract document "clearly contradicts the alleged misrepresentations" and there was a "deliberate decision to ignore written contract terms." Sexton v. Bass Comfort Control, Inc., 63 So.3d 656, 662 (Ala. Civ. App. 2010). This did not happen in the case before this Panel. If there are contracts that are not "easily understood," reasonable reliance will not be defeated as a matter of law. Likewise, if the transaction requires the correlation of multiple transactional 20 documents to discover the fraud, reasonable reliance will not be decided as a matter of law. The question is for the fact finder. Ex parte Seabol, 782 So.2d. 212, 216-217 (Ala. 2000). The Panel finds such reasonable reliance here. The Bank contends that it had no heightened duty to disclose the nature of the transaction to BCSS and it was a merely a creditor. There was no special confidential relationship. The Panel determines otherwise. While a creditor, as such, has no "special confidential relationship," in this situation such a relationship was assumed as the Bank guided BCSS through the swap transactions. See standards set in Flying J Fish Farm v. The People's Bank of Greensboro, 12 So. 3d 1185, 1190-91 (Ala. 2008); Ex parte Ford Motor Credit Co., 717 So.2d 781,786-87 (Ala. 1997). This case is also unlike CNH Am., LLC v. Ligon Capital, LLC, _ So.3d _, 2013 WL 5966782 (Ala. 2013), cited by BCSS. CNH Am, LLC. is also a fraudulent suppression case, but the conduct went far beyond that attributed to the Bank by BCSS. It is possible that independent research into the financial markets by BCSS might have disclosed the variance between the VRDN rates and LIBOR and the risk of the collapse of the VRDN resale markets. But this knowledge was not readily available to BCSS, and was well known to the specialists at the Bank who could have better trained the relationship managers or directly contacted the borrowers with this complete explanation. The Bank has affirmatively asserted that it did so back in 2002 and again during the rate setting telephone calls. The Panel has determined that this was a misrepresentation. Neither of these explanations were actually given. The fact that the Bank is relying upon these 21 explanations indicates at least some acknowledgement of its duty so to have advised BCSS. The Bank failed in this duty. The Bank also claims that Ford's personal relationships with Burke and other BCSS investors should cause the Panel to discount Ford's testimony. The Panel understands that in smaller communities there will be interrelationships between bankers, real estate developers, builders, etc. Some shared economic interests are not disqualifying. The Panel has assessed Ford's credibility and determines that his testimony is believable. His later cross-examination, where he was led through potentially contradictory testimony concerning his knowledge of the variability of the VRDN rates vis-a-vis LIBOR, does not affect his direct and positive testimony concerning the statements he made to Burke and others, which were patently incorrect and were a significant basis for BCSS entering into the rate swaps. The Bank has raised the Statute of Limitations issue as a defense. However, the Panel determines that there was a continuing but hidden fraud through and including October 2008. The small variances between the VRDN rate and the published LIBOR rate, or LIBOR rate and the VRDN rate, would not put a reasonable borrower on notice of the fraud. They were contemporaneously explained by the Bank and put BCSS at its ease. The fraud became apparent only in October 2008 when the prior spread that had been explained, e.g., as the difference between the weekly and monthly LIBOR rates, became significant when the rate increased from 3.68% to 9%. Even then, BCSS was told that the 22 interest situation would be remedied and that they were only liable for the negotiated fixed rate. Soon it became apparent that these statements, like the VRDN/swap balancing statements, were untrue. The Circuit Court filing was well within the Alabama two-year Statute of Limitations (after discovery) for a fraudulent inducement claim. See Ala. Code 6-2-3 (2003). In the next section of this Opinion the Panel will discuss the damages to be awarded, but the Bank has asserted that there were substantial benefits conferred upon BCSS by the subject transactions. Specifically it states that BCSS received favorable financing, and during the subject period it increased its assets tenfold. For twelve years it has enjoyed low market interest rates and has been protected by the swaps from interest rates which could have risen over LIBOR. The problem with the Bank's argument is that the below-market rates had been received initially when the VRDNs were marketed. Since 2008, BCSS has received the Bank's prime rate on the former VRDN notes. This indeed has been a benefit to BCSS. However, the VRDN notes are not the subject of the damage claim, even though there was a misrepresentation that the initial rates were linked to LIBOR. BCSS's claim is based on the cost of the swaps. Thus, as it relates to the rescission of the interest rate swaps, this argument is irrelevant. It is true that Claimant has received the protection of the swaps against interest rates which for part of 2006 and 2007 climbed above LIBOR. The 23 damages computation takes into account the sum total of all cash flows and effectively unwinds or rescinds the swap transactions. For the foregoing reasons, the Panel finds legal sufficiency to award Claimant the remedy of rescission. COMPUTATION OF DAMAGES Had the swap transactions never occurred, Claimant would have had neither the cash inflows nor the cash outflows associated with the swaps. The measure of damages is then the difference between the total swap fixed cash flow (paid by Claimant) and the total floating swap cash flow (received by Claimant) for the period beginning June 1, 2005 through January, 2014. For much of 2006 and 2007 the swap cash flow received by Claimant exceeded the swap cash flow paid by Claimant. In rescinding the swap transaction, the total of all the cash flow received by Claimant is subtracted from all cash flow paid by Claimant as if the entire transaction had never occurred. The effect of this calculation is to award the Claimant the net of all the cash flow paid less the cash flow received during the life of the swaps. AWARD The total swap payment cash flow made by Claimant less the total swap receipt cash flow paid to Claimant for the relevant time period totaled to Seven Million Four Hundred Nineteen Thousand Three Hundred Fifty- Four Dollars and Fourteen Cents ($7,419,354.14). CLAIMANT IS HEREBY AWARDED THIS AMOUNT AS RESCISSION DAMAGES. 24 The administrative fees of the American Arbitration Association totaling $14,200.00, shall be borne equally by BCSS and Regions Bank, and the compensation and expenses of the Arbitrators totaling $127,540.40, shall be borne as incurred. Therefore, Regions Bank shall reimburse BCSS the sum of $7,1 00.00, representing that portion of said fees and expenses in excess of the apportioned costs. previously incurred by BCSS, upon demonstration that these r incurred costs have been paid. The above sums are to be paid on or before sixty (60) days from the date of this Award. This Award is in full settlement of the clairns submitted to this Arbitration. All claims not expressly granted herein are hereby denied. I, Hon. William A Dreier, do hereby affirm upon my oath as Arbitrator that I am the individual described in and who executed thls instrument which is my Award. ~ l._e9 LlJ I l.,j Date I, Steven M. Platau, do hereby affirm upon my oath as Arbitrator that J am the individual described in and who executed this instrument which is my Award. /JIJ t'+ t'-.. L t ct -:z o 1 '"( Date Steven M. Platau, Arbitrator 25 Dissent While I agree wlth almost all of the factual findings, analysis and legal conclusions of the majority, I disagree with their ruling that the release contained in the April 30, 2009 Agreement is inva!fd and does not bar BCSS's clairns. The April 30, 2009 Agreernent (the "Agreement"), excluding the signature pages, is just three C3) pages long and was signed by BCSS and the loan guarantors,. one of whom was an experienced Alabama attorney, several rnonths after BCSS learned that the interest rate swaps would not fix BCSS's Interest rate as represented by the Bank. In Paragraph 5 of the .Agreement. BCSS acknowledged and agreed that it had no offsets or defenses to its obligations to the Bank but, if it had a claim. defense or cause of action against the Bank arising out of or related to the Financing Documents which included the swap agreements, it waived and released them. The release was not procured by fraud nor was BCSS prevented from having its counsel review the Agreement. The Bank's agreement to waive BCSS's defaults constituted valid consideration forth!.'; release. I do not find ambiguity in the release language nor do l find H1at Paragraph 13 of the Agreement conflicts with or creates an ambiguity with Paragraph 5. Even if the two paragraphs conflict, I would not resolve the conflict by writing the release provision out of the Agreernent. Because l find the release is valid and bars BCSS's claims, I would rule in 26 favor of the Bank and for that reason respectfully dissent from my fellow arbitrators. l, Stanley A Beiley, do hereby affirm upon my oath as Arbitrator that I am the individual described in and who executed this instrument which is my Award. 11 It f Zf>{lf Date L( Stanley A 27