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    Seeking Full-time/Part Time Position in Mobile AL

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    MarionElledge
    This document is a resume for Marion Lamar Elledge summarizing their experience and qualifications for a customer service manager position. Elledge has over 10 years of experience in customer service, project management, and administrative roles. They are skilled at leading teams, developing client loyalty, and achieving goals related to revenue growth, cost reduction, and efficiency. Elledge also has experience in marketing, purchasing, budgeting, and training. Their most recent role was as a customer service manager for a janitorial supply company where they managed customer service, purchasing, and inventory.

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    Seeking Full-time/Part Time Position in Mobile AL

    Uploaded by

    MarionElledge
    37 views3 pages
    This document is a resume for Marion Lamar Elledge summarizing their experience and qualifications for a customer service manager position. Elledge has over 10 years of experience in customer service, project management, and administrative roles. They are skilled at leading teams, developing client loyalty, and achieving goals related to revenue growth, cost reduction, and efficiency. Elledge also has experience in marketing, purchasing, budgeting, and training. Their most recent role was as a customer service manager for a janitorial supply company where they managed customer service, purchasing, and inventory.

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    Resume 7-11-14

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    This document is a resume for Marion Lamar Elledge summarizing their experience and qualifications for a customer service manager position. Elledge has over 10 years of experience in customer service, project management, and administrative roles. They are skilled at leading teams, developing client loyalty, and achieving goals related to revenue growth, cost reduction, and efficiency. Elledge also has experience in marketing, purchasing, budgeting, and training. Their most recent role was as a customer service manager for a janitorial supply company where they managed customer service, purchasing, and inventory.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    37 views3 pages

    Seeking Full-time/Part Time Position in Mobile AL

    Uploaded by

    MarionElledge
    This document is a resume for Marion Lamar Elledge summarizing their experience and qualifications for a customer service manager position. Elledge has over 10 years of experience in customer service, project management, and administrative roles. They are skilled at leading teams, developing client loyalty, and achieving goals related to revenue growth, cost reduction, and efficiency. Elledge also has experience in marketing, purchasing, budgeting, and training. Their most recent role was as a customer service manager for a janitorial supply company where they managed customer service, purchasing, and inventory.

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    Marion Lamar Elledge

    205 Marine Street, Mobile AL | (706) 339-1629 | marion_elledge!om!a"t#net


    $%eration" & '("tomer Ser)i!e Manager
    Proven manager with extensive experience in customer service, project planning, and
    administrative management resulting in revenue growth and organizational
    expansion. Ability to lead goal-focused teams and build collaborative woring
    relationships with all employee levels and external partners. !illed administrator
    and committed team player recognized for developing client loyalty and achieving
    cost-reduction and e"ciency improvement objectives. !trong executive recognized
    for well-developed communication and problem-solving sills. Areas of expertise
    include:
    #ustomer
    !ervice
    Purchasing
    $areting
    Project %&vent
    $anagement
    'egotiation
    !trategic Planning
    (raining % )evelopment
    Administrative
    $anagement
    *udget )evelopment
    Marion is an innovative problem solver. I worked on a number of projects with him over more than 10 years. He has a talent for bringing
    together the right group of people and resources to complete a project. He fosters an informal creative working environment while never losing
    sight of the goal. ! Pam Gennusa, Former Chair, IDEAlliance Board of Directors
    *ro+e""ional E,%erien!e
    +A$, $A'-.A#(-/0'1 #,$PA'2, Augusta, 1A
    3453 6 Present
    '("tomer Ser)i!e Manager&*(r!-a"ing
    $anaged customer service and performed purchasing duties for large, independent
    janitorial supply and e7uipment company.
    /esponded to customer re7uests for sales 7uotes, product availability and special
    orders.
    /esearched and resolved customer complaints.
    0nput sales orders from multiple sources into integrated sales and inventory
    management system.
    $anaged company retail space, (he 1reen 8ay !tore, inventory 9 display. Assisted on-
    site customers. Processed point of sale report and balance cash drawer daily.
    $onitored inventory and built purchase orders for major product suppliers based on
    inventory, projected customer need and established contracts and criteria.
    *uilt and maintained new product information and pricing in database.
    1ained pro:ciency in ))0 inform ;sales order and inventory management software<.
    &#,-),1! #,/P,/A(0,', $obile, A= 3454 6 3453
    $.ner&$%eration" Manager
    ,versaw all aspects of startup web-based and incubator bric and mortar retail business.
    /esearched products 9 product development of eco-friendly pet products.
    #onducted comparative analysis of available e-commerce platforms> managed technical
    support and site design built on the *ig#ommerce e-commerce platform.
    0nitiated contact and negotiated with distributors%suppliers in securing stoc orders and
    inventory. ?andled logistics, distribution and coordinated drop ship orders.
    )irected all aspects of sales and mareting, including conducting interviews with media
    and creating press releases and web content. $aintained social networing integration
    strategy. Provided assistance to contractor with !earch &ngine ,ptimization, meta-
    tagging, and site analysis.
    Marion Lamar Elledge
    *age /.o
    )A-P?0' /&A=(2, $obile, A= 344@ 6 3454
    0ealtor & /rainer&Mar1eting 'on"(ltant
    Assisted potential buyers and sellers. /eviewed available properties and provided
    comparative analysis based on customers re7uirements. 'egotiated buyer%seller contracts.
    &nhanced real estate and mareting nowledge by regularly attending mareting and
    technology seminars and maintaining continuing education units.
    Provided consultation and training on integrated mareting strategies to peers and staA.
    #ollaborated with management on new corporate web site design.
    0ncreased companyBs online presence by initiating social media mareting strategies,
    including personal and corporate real estate blogs.
    0'(&/'A(0,'A= )010(A= &'(&/P/0!& A==0A'#& , Alexandria, CA 344D 6 344E
    E,e!(ti)e 2i!e *re"ident ;344F 6 344E<
    !erved on management team overseeing budget development%management, staA
    supervision and customer service, and e"ciency monitoring. )elivered critical updates and
    status reports to *oard of )irectors. )eveloped and implemented cohesive strategic plans.
    Provided industry research and analysis, needs assessments, and business development
    plans for future and ongoing programs.
    !ecured industry alliances with .ortune F44 corporations and international non-pro:ts.
    *uilt sponsorship and fundraising programs to drive substantial revenue growth.
    )irected technical training tutorials and seminars on publishing industry standards and
    emerging technologies. #reated web content and managed mareting eAorts. Produced
    and led international conference and trade shows from conception to :nal execution.
    /educed program expenses G4H by proposing%implementing cost-cutting procedures,
    integrated mareting processes, and slim-lined program logistics while maintaining
    7uality of end-product.
    !erved on executive committee charged with evaluating sta"ng, performing
    downsizing, and reassigning staA, simultaneously reducing expenditures by more than
    GFH in less than six months.
    *olstered revenue by up to I5$ per year by launching major trade shows in conjunction
    with events.
    2i!e *re"ident o+ 3n+ormation /e!-nologie" ;5JJE-344G<
    0ntroduced international events broadening organizational goals and expanding customer
    base. 1rew membership in alignment with organizational objectives through eAective
    mareting and sales strategies. !pearheaded a variety of roundtables, emerging technology
    showcases, and eAective mareting campaigns.
    0ncreased revenues by more than IG$ by partnering with industry leaders across
    multiple industries to
    create dynamic seminars and woring sessions, developing industry standards and
    spearheading
    in-depth educational programs, international conferences.
    0ntroduced industry newsletter, published industry resource guide and initiated
    organizationBs boostore.
    Prior IDEAlliance positions: Director of IT Programs, Project Manager, Assistant to Vice
    President, Accounting Manager (1!"#$$#%&
    Ed(!ation
    -'0C&/!0(2 ,. !,-(? #A/,=0'A, #olumbia, !#
    4a!-elor o+ S!ien!e *"5!-olog5
    'ognate"6 4("ine"" Admini"tration and 'om%(ter S!ien!e
    I am always impressed by Marion"s thoroughness and dedication in creating a high#$uality end result.! Ken Holman, CTO,
    Crane Softri!hts, "TD#

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