Oil Water Meter Training Manual

Oil & Water Meter Training Manual
Table of Revisions
Date
Revision
June 21, 2010
00
Version
ER
Number
Description of Changes
5647
Initial Issue, created by Sue Huffman
Technical Reviewer
Tony Phillips
June 21, 2010
Reviewers
Hakim Chekaba
June 21, 2010
Approved for Issue
Michael Kenny
June 21, 2010
ACI-A-6.2.2-MAN-002, Rev 00
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OWM Training Manual
2010 Agar Corp. Inc. Proprietary and confidential information. Electronic versions of this document are uncontrolled except when accessed
directly from Agar Corporation Inc. document control database. Printed versions are uncontrolled. User must verify correct revision before use.
Agar Corporation, Inc. - Accessed By Anthoney Phillips On 02/17/2012 4:08 PM
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ACI-A-6.2.2-MAN-002, Rev 00
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ACI-A-6.2.2-MAN-002, Rev 00
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Table of Contents
SECTION 1: Purpose and Scope ............................................................................................................................ 6
1.1
Purpose ............................................................................................................................................................ 6
1.2
Scope ............................................................................................................................................................... 6
SECTION 2: Course Outline .................................................................................................................................... 6

2.1
Certification Levels ........................................................................................................................................... 6
2.2
Training Agenda ............................................................................................................................................... 8
2.3
OW Certification Competencies ..................................................................................................................... 13

2.3.1 Unit Description ................................................................................................................................. 13
2.3.2 Major Components ............................................................................................................................ 13
2.3.3 Recommended OWM Service Tool Kit ............................................................................................. 14
2.3.4 Initial Power Up ................................................................................................................................. 14
2.3.5 Connection to the Unit ...................................................................................................................... 15
2.3.6 Troubleshooting and Calibration ....................................................................................................... 15
2.3.7 Support ............................................................................................................................................. 15
2.3.8 Quick Review Questions ................................................................................................................... 15
2.4
Glossary ......................................................................................................................................................... 16
2.5
References ..................................................................................................................................................... 18
SECTION 3: Technical Information and Diagrams ................................................................................................ 19

3.1
General OWM Overview ................................................................................................................................ 19
3.2
OW-200 Series Meters .................................................................................................................................. 19

3.2.1 OW-200HC (High Cut) ...................................................................................................................... 19
3.2.2 OW-200LC (Low cut) Obsolete - Replacement is OW300 ............................................................... 22
3.2.3 OW-200 Component Installation and Connectivity ........................................................................... 23
3.2.4 OW-200 Configuration and Operation .............................................................................................. 24
3.3
OW-300 Series Meters .................................................................................................................................. 25

3.3.1 OW-300 Component Installation and Connectivity ........................................................................... 28
3.3.2 OW-300 Configuration and Operation .............................................................................................. 29
SECTION 4: Technical Training............................................................................................................................. 30

4.1
PowerPoint Overview..................................................................................................................................... 30
4.2
OW-200 Procedures for the Technician ........................................................................................................ 30

4.2.1 4 to 20mA Calibration ....................................................................................................................... 30
4.2.2 PAMS Calibration.............................................................................................................................. 31
4.3
OW-300 Procedures for the Technician ........................................................................................................ 31

4.3.1 Service Task List............................................................................................................................... 31
4.3.2 Procedure for Logging Diagnostic Data from an OW-300 Series Meter .......................................... 32
4.3.3 Procedure for Performing the Puck Power Management Update .................................................... 39
4.3.4 Procedure for Upgrading the Software on an OW-300 Series Meter ............................................... 39
4.3.5 Procedure to Export Sensor Puck Settings ...................................................................................... 42
4.3.6 Procedure to Import Sensor Puck Settings....................................................................................... 47
4.4
Troubleshooting ............................................................................................................................................. 54
4.4.1 Technical Support ............................................................................................................................. 54
4.4.2 OW-200 Power Issues ...................................................................................................................... 54
ACI-A-6.2.2-MAN-002, Rev 00
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4.4.3 OW-200 PAMS Communication Error .............................................................................................. 54

4.4.4 OW-200 Error Messages .................................................................................................................. 55
4.4.5 OW-300 Communication Error ......................................................................................................... 56
4.4.6 OW-300 Troubleshooting Guide .......................................................................................................... 68
4.5
Hands-on OW Training Exercises ................................................................................................................. 73
SECTION 5: Tests and Evaluation ........................................................................................................................ 73

5.1
Written Test .................................................................................................................................................... 73
5.2
Situational Test .............................................................................................................................................. 74
5.3
Competency Evaluation ................................................................................................................................. 74
5.4
Competency Checklist ................................................................................................................................... 75
5.5
Course Survey ............................................................................................................................................... 77
ACI-A-6.2.2-MAN-002, Rev 00
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SECTION 1: Purpose and Scope
1.1
Purpose
The purpose of Agars technical training is to ensure proper competency for installation, power up, basic
configuration and calibration, and troubleshooting for repair and calibration of Agar Oil/Water Meters
(OWM).
1.2
Scope
Agars technical training will be delivered at varying levels of competency for internal and external
technicians, providing more detailed discussion of product components with hands-on exercises to simulate
installation, operation, maintenance and troubleshooting procedures.
SECTION 2: Course Outline

2.1
Certification Levels
Agar currently offers three of four certification levels (A, B, and C) through an in-house four-week training
program. Weekly agendas have been formulated based upon certification requirements and allows
attendees to choose the level of certification. Certification is granted sequentially and is available for each
product line including: the ID series, the OW 201 series, the OW 301 series and the MPFM Series (MPFM50, 300, 400 and 408). Attendees will not be allowed to bypass levels unless previous training and
certification has been obtained. Level D is considered an expert level and includes the previous three
levels plus additional field training. Level D field training must be arranged with Agar training personnel. All
levels are outlined in the Certification Table.
Level A provides certification for basic knowledge of the product and applications.
Level B provides certification for connection, power-up, basic configuration and calibration with Agar
supervision.
Level C provides certification for connection, power-up, basic configuration and calibration without Agar
supervision, and troubleshooting for basic repair and calibration with Agar supervision.
Level D provides certification for connection, power-up and basic configuration and calibration without
Agar supervision, and troubleshooting for basic repair and calibration without Agar supervision.
ACI-A-6.2.2-MAN-002, Rev 00
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AGAR CERTIFICATION TABLE

LEVEL A Certification: signifies basic knowledge of the product and applications.
Product Line
Interface Detection Series (ID)

Oil/Water Meter 200 Series (OW-200)
Multiphase Flow Meter (MPFM)
In-house Training
Week Obtained
1
2
3
4
X
X
X
X
Field
Training
Prerequisite
None
None
None
None
LEVEL B Certification: verifies competency in connection, power-up, basic configuration and

calibration WITH Agar supervision.
Product Line

In-house Training
Week Obtained
1
2
3
4
X
X
X
X
Field
Training
Prerequisite
Level A
Level A
Level A
Level A
LEVEL C Certification: verifies certification for connection, power-up, basic configuration and
calibration WITHOUT Agar supervision, and troubleshooting for repair and calibration WITH Agar
supervision.
Product Line

In-house Training
Week Obtained
1
2
3
4
X
X
X
X
Field
Training
Prerequisite
Level B
Level B
Level B
Level B
LEVEL D Certification: verifies certification for connection, power-up and basic configuration and
calibration WITHOUT Agar supervision, and troubleshooting for repair and calibration WITHOUT
Agar supervision.
Product Line

In-house Training
Week Obtained
1
2
3
4
Not Available In
4-Week In-house
Training Program
Field
Training
Prerequisite
X
X
X
X
Level C
Level C
Level C
Level C
ACI-A-6.2.2-MAN-002, Rev 00
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2.2
Training Agenda
Agar offers In-house product training over a four-week period. The Sales/Application Training three-day
agenda provides an overview of Agar products and applications, answering such questions as: how
instruments work; what are the applications; and where are the instruments being used. Sales training is
delivered by the Agar Engineers and the Sales Group.
The Technical Training three-week agenda provides more detailed information on product components and
applications including PowerPoint presentations, classroom lecture, classroom demonstrations, hands-on
exercises for connection, startup, configuration, troubleshooting and minor repairs under Agar supervision.
Technical training is delivered by Agar Engineers and Technicians in the following product lines.
Week 1 Sales/Application Training
Week 2 Technical ID and OW Training
Week 3 Technical (Basic) MPFM Training
Week 4 Technical (Advanced) MPFM Training
See the Product Training 4-Week Agenda for specific topics by day and week.
ACI-A-6.2.2-MAN-002, Rev 00
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Product Training
4-Week Agenda
WEEK 1 SALES TRAINING
DAY
Wednesday
TOPICS

DURATION
Welcome & Introduction

ID Theory of Operations (energy absorption,
emulsions, antennas, seal housing)
Competition: How do instruments work? (float,
displace, DP, capacitance, radar, nuclear)
ID Demo Setup, Calibration, Use and
Troubleshooting (hands-on, simulated field
calibration of demo)
Oil Field, Refinery and Chemical Plant
Applications
How do you identify and target customers?
Electrical Certification
Shop Tour
TOTAL
Thursday
Friday

OW-200 Applications (High Cut)

OW-300 Applications (Low Cut)
OWM 200/300 Competition
HD-100 Applications
Production Methods
Traditional Well Measurement Techniques
Well Test Marketing
Order Entry / Quotations (ADS)
OW-200 Theory of Operations
OW-300 Theory of Operations
OWMWIN Demonstration
.25
.5
.5
.5
2
.5
.25
.5
5 hrs
.5
.25
.5
.25
.5
.5
.25
1.5
.5
.5
.5
TOTAL
6 hrs
TOTAL
1
1
1
.5
.5
4 hrs
MPFM-301/401
MPFM-50
MPFM Competition
Coming Soon
Sales Training Survey
ACI-A-6.2.2-MAN-002, Rev 00
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WEEK 2 TECHNICAL ID & OWM TRAINING

DAY
Monday
TOPICS

Tuesday

DURATION
Welcome and Introduction

ID Calibration and Use
Hands-on Calibration
Simulated Field Calibration
ID Troubleshooting
ID Written Test and Survey
.25
1.5
1.5
2
.75
TOTAL
6. hrs
TOTAL
1
.5
.5
1
1
.5
.5
1
6 hrs
AGAR Water Cut Measurement

PAMS Measurement
OWM Block Diagrams
MiniDAS Hardware
OWMWIN User Interface
OWM Files - The Basics
MiniDAS Operation (Hyper terminal/DOS)
Advanced DOS
Wednesday

OWM-200/ID Behavior
OWM-200 Diagnostic Programs
OWM-200 Configuration
OWM Field-200 Calibration
OWM-200/PAMS Diagnostics and Troubleshooting
TOTAL
.5
2
1
.5
2
6 hrs
Thursday

Intro to OWM-300 Series

Advanced Window
OWM-300 Series Behavior
OWM-300 Diagnostic Programs
OWM-300 Configuration
TOTAL
1
.5
1
.5
2
1
6 hrs
TOTAL
.5
2
.5
.5
1
1
5.5 hrs
Friday

OWM Field-300 Calibration

OWM-300 Diagnostics and Troubleshooting
ID Diagnostics and Troubleshooting
OWM Maintenance Basics
Questions
OWM Written Test and Survey
ACI-A-6.2.2-MAN-002, Rev 00
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WEEK 3 TECHNICAL (BASIC) MPFM TRAINING

DAY
Monday
TOPICS

DURATION
Introduction to Multiphase Flow Measurement

Initial MPFM Written Test
Flow Measurement Basics
Conventional Well Testing
Multiphase Flow Measurement
Well Testing using MPFM
PD Meter Basics
Dual Venturi Meter Basics
Basic Principles of AGAR Water Cut Measurement
TOTAL
Tuesday

AGAR MPFM 400 Series

AGAR MPFM 408/408E Series
Agar MPFM-50 Series
Vortex Shedding Flow Meter
Coriolis Meter
General Process and Instrumentation Diagram
Purging System Basics
TOTAL
Wednesday

MPFM Control Valves

Data Acquisition System
DOS Basic Concepts
Basic DAS Operation (DOS)
MPFM Files and Downloading
Friday

6 hrs
.5
.5
1
1
1
1
1
6 hrs
.5
1.5
1.5
1.5
1
TOTAL
Thursday
1
1
.5
.5
.5
1
.5
.5
.5
Introduction to MPFMWIN User Interface

Maintenance Guidelines
Basic Maintenance Procedures
MPFM Data Handling
6 hrs
2
1
1.5
1.5
TOTAL
6 hrs
TOTAL
1.5
1.5
1.5
1.5
6 hrs
Advanced DOS
Detailed Interconnection Block Diagrams
Advanced DAS Operation (DOS)
Diagnostic and Configuration Programs
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WEEK 4 TECHNICAL (ADVANCED) MPFM TRAINING

DAY
Monday
TOPICS

DURATION
PCAnywhere User Interface

MPFM Win User Interface (advanced level)
OWM/ID Behavior
2
2
2
TOTAL
Tuesday

MPFM Configuration
MPFM Valves (Intermediate)
PD Meter Mechanical Procedures
Communicator Interface
Intermediate Pressure Transmitters
2
2
.5
1
1.5
TOTAL
Wednesday

MPFM 50 Electrical
ID Diagnostics and Troubleshooting
Temperature Transmitters
Advanced Maintenance
Troubleshooting Basics

Purging System (Advanced)

Coriolis Meter
MPFM-50 Troubleshooting

6 hrs
1.5
1.5
3
TOTAL
Friday
6 hrs
2
1
1
1
1
TOTAL
Thursday
6 hrs
401 Valve (Intermediate)

Vortex Diagnostics
Questions
MPFM Written Test and Survey
6 hrs
2
1
1.5
1.5
TOTAL
6 hrs
ACI-A-6.2.2-MAN-002, Rev 00
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2.3
OW Certification Competencies
Upon completion of the OW-200 and OW-300 series technical training, field technicians should be able to
exhibit competencies in basic product knowledge, start-up, troubleshooting and basic repair. Seven
sections are detailed as follows:
2.3.1
Unit Description
Technician will be able to define and discuss what the OW instrument does and does not do.
Technician will be able to give similarities and differences between OW-200 and OW-300
instruments. Technicians will be able to identify unit attributes: inline/insertion, measurements in
GHz or MHz, high cut/low cut, water cut ranges, PAMS/puck, remote capabilities, and
conductive/nonconductive phase. Technicians will be able to identify advantages of the Agar OW200 and OW-300 over competitors products.
2.3.2
Major Components
Technician will be able to identify and discuss relationships between major components in OW-200
and OW-300 units.
OW-200 COMPONENTS
Probe/ID: interface detector with probe or spool with junction box.
PAMS: Phase and Amplitude Measuring System
DAS enclosure: what is inside the enclosure, what can and cannot be seen,
110VAC/220VAC/24DC, wiring connections to other components. SBC/MPC555 type
and how to identify it, jumpers, CF, connections, indicator lights. Interface board - version
and how to identify it, differences, jumpers, connections, indicator lights.
Microwave cable and barrier: wire connections and barrier placements.
OW-300 COMPONENTS
Sensor: sensor types, guard/no guard, inline/insertion, seal housing, installation
(orientation and place in line), sample port and/or where the sample is taken in relation to
the sensor.
Puck: serial number, fuse, wiring and proper mounting.
Barrier box: identify what is inside the enclosure, connections, and wiring to other
components.
DAS enclosure: what is inside the enclosure, what can and cannot be seen
110VAC/220VAC/24DC, wiring connections to other components. SBC/MPC555 type
and how to identify it, jumpers, CF, connections, indicator lights. interface board - version
and how to identify it, differences, jumpers, connections, indicator lights.
ACI-A-6.2.2-MAN-002, Rev 00
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2.3.3
Recommended OWM Service Tool Kit

Technician will be able to identify and use hand tools and test equipment to maintain, troubleshoot
and repair OW series equipment including:
Hand Tools
Flat blade screw driver (2.5mm)
Philips blade screwdrivers (#1) and (#3)
Wire stripper/cutter
th
3/16 T handle hex wrench
nd
5/32 T handle hex wrench
box wrench
th
7/16 box wrench
box wrench
nut driver
th
5/16 RF cable torque wrench
Hex key set: inch and metric (including 10mm)
Test Equipment
Digital multi-meter
4-20mA loop calibrator
Laptop/PC with Ethernet port and either a native serial port or a USB-to-serial adapter
o USB puck dongle (OW300)
o Ethernet cable (OW300)
o Null modem serial cable (OW-200 and MPFM)
o 232/485 serial converter
o USB/serial HART modem
o 375 HART Sim software
o Ultra VNC Viewer (OW300)
o OWMWin (OW-200)
o AMAIN and CALIBRAT software (OW-200 and MPFM)
o MODBUS test software
o USB floppy drive (OW-300)
o USB CF card reader
o TWO CF CARDS PRE-CONFIGURED WITH OWM300 OR OW200 IMAGES
RESPECTIVE OF UNIT TO BE SERVICED
2.3.4
Initial Power Up
Technician will be able to identify what to look for before powering up including a visual check of
the unit and component connections. Technician will be able to identify visual factors and actions
required once the unit is powered on including: visual indicators (lights, LCD) and error messages
on LCD.
ACI-A-6.2.2-MAN-002, Rev 00
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2.3.5
Connection to the Unit

Technician will be able to configure and install OW-200 and OW-300 unit components.
OW-200 CONNECTIONS
PC configuration
OWMWin\Hyperterminal: program differences and uses.
Technician will demonstrate a working knowledge of DOS operating system.
COM ports: identify uses and how to connect them.
OW-300 CONNECTIONS
2.3.6
PC configuration
Ultra VNC installation and configuration
Ethernet ports on PC and unit: identify types, uses and how to connect, VNC passwords.
OWM300Win: what the program looks like, what to look for, how to navigate through tabs, line
saves, login and access levels, configuration tab, graph tab, resonator tab, messages tab,
calibration tab, command info tab, software updates, file transfers, and calibration folder.
Technician will demonstrate a working knowledge of XP operating system.
Troubleshooting and Calibration

Technician will troubleshoot power up issues including no power to the unit or component and
component failures (interface board, SBC, watchdog timer, barriers, and puck). Technician will
determine what to do about a communication error. Technician will execute a quick test for a bad
puck or bad sensor. Technicians will demonstration knowledge of field calibration on units.
2.3.7
Support
Technician will identify resources for technical support including contacts and contact information.
Technician will identify information needed prior to contact to ensure prompt and proper technical
support.
2.3.8
Quick Review Questions

There are questions posed throughout the training manual for technicians to consider as the
training occurs. By reviewing the Training Manual and the Instruction Manual, technicians should
be able to answer these questions; if not, ask an instructor before the training is concluded. These
review questions will help technicians prepare for certification.
ACI-A-6.2.2-MAN-002, Rev 00
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2.4
Glossary
Accuracy
Qualitative expression for the closeness of the agreement between the result of a
measurement and the true value of the quantity subject to measurement.
Air
Air is used interchangeably with the word gas when discussing the ID-201. Any gas will
give the same raw signal as air.
Antenna
The part of the probe that emits the signal which is used to make the measurement of the
percent water. Antennas come in different configurations: bare, coated and with guards
for various applications.
Coriolis Meter
Unit used for density measurement.
Current Loop
4 to 20mA current loop to power and transmit data.
DAS
Data Acquisition System
Emulsion
Colloidal mixture of two immiscible fluids, one being dispersed in the other in the form of
fine droplets.
Error of Measurement Result of measurement minus the true value of the quantity subject to measurement.
Flow regime
The physical geometry exhibited by a multiphase flow in a conduit; for example, liquid
occupying the bottom of the conduit with the gas phase flowing above, or a liquid phase
with bubbles of gas.
Fluid
A substance readily assuming the shape of the container in which it is placed; e.g. oil,
gas, water or mixtures of these.
Gas
Hydrocarbons in the gaseous state at the prevailing temperature and pressure.
Gas-liquid-ratio (GLR) The gas volume flow rate, relative to the total liquid volume flow rate (oil and water), all
volumes converted to volumes at standard pressure and temperatures.
Gas-oil-ratio (GOR)
The gas volume flow rate, relative to the oil volume flow rate, both converted to volumes
at standard pressure and temperatures.
Gas Volume Fraction

(GVF)
The gas volume flow rate, relative to the multiphase volume flow rate, at the pressure and
temperature prevailing in that section. The GVF is normally expressed as a percentage.
Hold-up
The cross-section area locally occupied by one of the phases of a multiphase flow,
relative to the cross-sectional area of the conduit at the same local position expressed as
a percentage.
Homogeneous
Multiphase Flow
A multiphase flow in which all phases are evenly distributed over the cross-section of a
closed conduit; i.e. the composition is the same at all points.
ID
Interface Detector
Mass Flow Rate
The mass of fluid flowing through the cross-section of a conduit in unit time.
Microwave
Electromagnetic radiation having wavelength between 300 mm to 10 mm (1GHz to 30

GHz).
MPFM
Multiphase Flow Meter
Multiphase Flow
Two or more phases flowing simultaneously in a conduit; this document deals in particular
with multiphase flows of oil, gas and water.
Multiphase Flow Meter A device for measuring the flow rates of oil, gas and water of a multiphase flow through a
cross-section of a conduit.
ACI-A-6.2.2-MAN-002, Rev 00
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Multiphase Flow Rate
The total amount of the two or three phases of a multiphase flow flowing through the
cross-section of a conduit in unit time. The multiphase flow rate should be specified as
multiphase volume flow rate or multiphase mass flow rate.
Oil
Hydrocarbons in the liquid state at the prevailing temperature and pressure conditions.
OWM
Oil/Water Monitor
Oil-continuous
Multiphase Flow
A multiphase flow of oil/gas/water characterized in that the water is distributed as water

droplets surrounded by oil. Electrically, the mixture acts as an insulator.
PAMS
Phase Amplitude Measurement System
PCB
Printed Circuit Board
Permittivity
Measure of a mediums ability to be electrically polarized when exposed to an electric

field. It is a frequency-dependent complex quantity whose imaginary part corresponds to
dielectric losses.
Phase
In multiphase flow measurement, phase is used in the sense of one constituent in a

mixture of several. In particular, the term refers to oil, gas or water in a mixture of any
number of the three.
Phase Flow Rate
The amount of one phase of a multiphase flow flowing through the cross-section of a
conduit in unit time. The phase flow rate may be specified as phase volume flow rate or
as phase mass flow rate.
Phase Velocity
The velocity of one phase of a multiphase flow at a cross-section of a conduit. It may also
be defined by the relationship (Superficial phase velocity x Phase area fraction).
Phase Volume Fraction The phase volume flow rate of one of the phases of a multiphase flow, relative to the
multiphase volume flow rate.
Pressure Transducer
A device that measures the absolute and differential pressure.
Probe
The unit which contains the antenna and transmitter that is mounted into the process
being monitored.
PS
Power Supply/Signal Conditioner used to power the ID or OW probe and receive its raw
signal and condition it to a customer-usable output.
Puck
Type of PCB assembly, so called because of its round shape and resemblance to a puck
used in ice hockey. It provides a raw signal to the PS for conditioning.
Raw Signal
The DC current or voltage signal, from a transmitter, that is sent to the PS for conditioning
into a customer-usable output.
SBC
Single-Board Computer
Seal Housing
The patented Agar Seal Housing is the piece of equipment used to house the probe
antenna when the antenna is out of the vessel. When used with a blocking (isolation)
valve, it allows insertion or retraction of the probe while the vessel is in service.
VNC
Remote communication software
Watchdog Timer
Failsafe device to restart after system errors
ACI-A-6.2.2-MAN-002, Rev 00
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2.5
References
ACI-A-7.5.1-MAN-017
ACI-A-7.5.1-MAN-014
OWM 200 Series Instruction Manual

OWM 300 Series Instruction Manual
ACI-A-6.2.2-MAN-002, Rev 00
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SECTION 3: Technical Information and Diagrams

3.1
General OWM Overview

The Oil/Water Monitor (OWM) is made to measure the flowing process. Each of the OW series have both
inline and insertion models. Examples of applications are: production lines, crude feed lines (measurement
of water in oil), and brine lines from salt caverns (monitor for hydrocarbons in the brine line). The
difference between the OW-200 and OW-300 series is the way the units take measurements. OW-200
series use microwave and the OW-300 measures the high frequency current consumption through the
process.
3.2
OW-200 Series Meters

3.2.1
OW-200HC (High Cut)

The OW-200, an Agar water cut meter, is a second-generation oil/water analyzer. The OW-200
consists of a microwave transmitter broadcasting at over 2 GHz and a receiver. The percent water
is established by measuring the bulk electrical properties of the fluid. Advances in microwave
engineering and modeling of the oil/water system has enabled the OW-200 to measure the
volumetric water concentration with 1% accuracy over the full range of 0-100%, in oil or water
continuous phase. The accuracy of the OW-200 is independent of the changes in the fluid velocity,
salinity, pH, viscosity, temperature, and density. The OW-200 is currently available in two models:
the OW-201, a spool-type configuration; and the OW-202, an insertion-type assembly. The
instrument consists of three sub-units: the sensor assembly, the Data Acquisition System (DAS),
and the Phase and Amplitude Measurement System (PAMS).
The OW-200 sensor is constructed of 316SS/graphite and PolyEtherEtherKetone (PEEK) which
contains three microwave antennas. An RTD temperature sensor and an ID-201 (high-range units
only) are installed in the sensor and used to measure additional fluid properties. The sensor can
be an inline unit (OW-201) where the sensor is installed into and becomes part of the process line
as shown in Figure 3-1 OR an insertion unit (OW-202) where the sensor is connected to the
process line via an isolation valve and can be removed without shutting the line down, as shown in
Figure 3-2 and 3-3. The OW-200 sensor is intrinsically safe.
Figure 3-1. OW-201 Standard Inline Meter
ACI-A-6.2.2-MAN-002, Rev 00
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Figure 3-2 OW-202 without Insertion Tool
Figure 3-3. OW-202 with Insertion Tool
ACI-A-6.2.2-MAN-002, Rev 00
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The DAS is a single-board computer running the DOS operating system and an interface board.
The DAS receives phase and amplitude data from the PAMS and, with software modeling,
calculates the water concentration of the fluid in the sensor. The DAS has four 4-20mA output
channels and 4 pulse output channels for transmitting the water concentration, temperature, oil flow
rate, water flow rate, liquid flow rate and alarms. By integrating the flow rate, from a flow meter over
time and measuring the water concentration, the DAS is calculates the liquid flow totals for oil and
water. The DAS can communicate to a distributed control system, DCS, or other user equipment
using either MODBUS or HART protocols. User configurable parameters for field calibration of the
sensor, setting flow parameters (like meter K factor, units, ranges, etc.) are accessible through the
user serial communication port using Hyperterminal or OWMWin.
Figure 3-4. Data Acquisition System (DAS) inside the Enclosure
The PAMS consists of several RF electronic modules along with a dedicated control
microprocessor. It is located, along with the DAS, inside the enclosure. A known microwave signal
is transmitted over two paths, one that goes through the sensor and another that is a closed loop.
The path through the sensor travels through the center antenna (TX) and the process medium and
is received by the short channel (A) and long channel (B) antennas. The PAMS then calculates
phase shift and amplitude attenuation of the signal. Typically, the long channel is the primary
measurement channel with the short channel being used to resolve phase ambiguity, but in high
salinity applications that attenuate the long channel signal to less than -70db, the short channel
becomes the primary measurement channel. The signal on the closed loop, or Reference channel
(R) is not affected by the process medium and is used to fix temperature drift. All of the signal data
is then sent to the DAS where it is related to water concentration through a mathematical model
used in the software.
The OW-200 electronics are supplied in a certified enclosure designed for electrical zone EEx d [ia]
IIB T4.
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Figure 3-5. PAMS behind the Plate inside the Enclosure
3.2.2
OW-200LC (Low cut) Obsolete - Replacement is OW300

OW-201LC and OW-202LC are second-generation Agar microwave oil/water analyzers. The OW200LC series are designed to measure the volumetric concentration of water in the oil stream in the
low water cut (WC) range. The OW-201LC is an inline sensor which contains a wafer spool piece
installed between the flanges of the pipeline. The OW-202LC is an insertion probe style movable
across the pipeline. The principle of OW-200LC operation is based on measuring of the fluid
permittivity with microwave. The fluid permittivity is a unique monotonic function of the WC and the
instrument uses the permittivity to calculate WC. OW-200LC measures the volumetric water
concentration over the low water cut range in the continuous phase. The instrument provides
temperature compensation of the reading. The accuracy of the OW-200LC is almost independent
of the changes in the fluid velocity, salinity, pressure and pH.
The OW-200LC instrument consists of three main modules: Frequency-Amplitude Measuring
System (FAMS), the Data Acquisition System (DAS), and Sensor Unit (SU). The FAMS, DAS, a
power supply (PS), two safety barriers and a liquid crystal display (LCD) are housed together in an
explosion-proof enclosure. The transceiver consists of a transmitter and a receiver. The MiniDAS
consists of a Single Board Computer (SBC) and an Interface Board (IB). IB provides interfacing
circuits required between FAMS, SBC and users devices. SBC runs DOS. To connect the FAMS
with an external computer, two DB9 connectors are available. The sensor unit, containing a cavity
resonator and a monopole antenna, is constructed of 316SS and Teflon. The Teflon-coated
monopole antenna provides interaction between the resonator cavity and the oil fluid. The
resonator probe also contains an RTD temperature sensor. It is embedded in the resonator wall
and provides the fluid temperature signal. All sensor connectors are housed in a sensor transition
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box that is a flameproof enclosure designed for CL1, Div 1 Group C & D. The OW-200LC
monopole antenna is intrinsically safe.
The OW-200 works as follows. The transmitter generates a high frequency signal that sweeps in
the frequency range of interest. The transmitter signal goes through the DC block and comes to
the resonator probe. When the transmitter frequency matches the probe resonator frequency, the
received signal appears to be the maximum on the output of the resonator. This signal is
converted to a DC voltage in the receiver and sent to the ADC on the SBC. Because the resonance
frequency depends on the permittivity of liquid surrounding the monopole antenna, the resonance
frequency provides WC information. This information is analyzed by the SBC and the result of WC
calculation appears on the LCD. The quality factor of the resonator probe is used to compensate
the salinity effect on the OW-200LC readings.
The OW-200LC can accept flow meter input via either pulse input or 4-20mA input. By integrating
the flow rate over time and measuring the water concentration, OW-200LC calculates the total
liquid flow and volume of water and oil passing through the sensor. The DAS has four 4-20mA
analog and pulse output channels for transmitting the water concentration, temperature, flow data,
and alarms. AOUT 0 is a -compatible channel. In addition, the OW-200LC can communicate with
a distributed control system (DCS) or other user equipment through RS-232 or RS-422/485 serial
communication channels via Modicon MODBUS or HART protocols.
QUICK REVIEW QUESTIONS
The Oil/Water Meter is made to measure the flowing process; how does that differ from the ID?
What is the difference between the inline and insertion type meter?
What operating system does the OW-200 use?
What is the water cut range of the OW-200?
Is the measurement for the OW-200 oil-continuous or water-continuous?
What three sub units make up the OW-200?
Where does the OW-200 DAS receive data from?
The OW-200 communicates using what protocols?
What software is used to configure the unit?
What are the OW-200 DAS output channels used for?
Where is the PAMS located?
The OW-200LC is replaced with what model?
3.2.3
OW-200 Component Installation and Connectivity

Technicians refer to OWM 200 Series Instruction Manual.
The OW-201 is designed for what pipelines? And the OW-202?

For OW-201 installation, which flow direction is preferred?
What effect will gas in the line have on the OW-200?
Which OW-200 model is installed with an isolation valve?
Why is it recommended to install the OW-200 downstream of a pump or choke?
What size full-port valve is required in the OW-202?
What is the RMA and where does a technician get one?
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What is the difference between a work order number and a serial number?
What effect does stray magnetic or electric field of high intensity have on OWMs?
Can you describe how the PAMS works?
Why is it necessary to only hand-tighten the ferrules on the compression fitting?
Why is the seal housing connected to an isolation valve in the OW-202?
When is an insertion tool recommended or required and what is the maximum operation pressure
of the standard insertion tool mechanism?
What is the purpose of the safety chain on the probe? Why should you eliminate chain slack after
every 3 of probe travel?
What is the first step in removing the OW-202 sensor?
What is the intention of the pressure test prior to OWM operation?
How are the OW-200 sensor and the DAS connected and how far can the connection be?
What is the relation between the short and long channels of the OW-200?
How many 4-20mA output channels are available from the DAS?
How is the output of a flow meter connected to the OW-200?
What is the relay output configured as?
What should be completed after electrical & mechanical installation but prior to startup?
3.2.4
OW-200 Configuration and Operation

Technicians refer to Instruction OWM 200 Series Instruction Manual.
Before applying power to the OW-200, what is the first step for the technician?
The OW-200 DAS will receive data from the PAMS and calculate what?
The OW-200 will receive flow meter pulse information from the PAMS and calculate what?
The OW-200 MiniDAS can direct outputs to which three components?
What is the purpose of the null modem cable?
What terminal emulation program is used with Windows?
What is auto toggle mode in the LCD?
In the mini-owm.exe program, what 3 types of info are shown on the PAMS data screen?
What is the OWM Output Test screen used for?
What are the two lines on the Logging configuration screen of the config.exe program that most
end users will use?
The settings on the Low Cut Density screen should not be changed, with what exception?
To transfer a file from the Laptop to the MiniDAS, why must a technician disconnect
HyperTerminal?
What is the purpose of FastLynx?
What is the purpose of OWMWin?
Where can a technician get the SAT procedure and form?
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3.3
OW-300 Series Meters

The Agar water-cut meter OW-300 series is a third-generation of oil/water analyzers. The OW-300 meter is
designed to measure the volumetric concentration of water in the oil stream in the low water cut (WC)
range of 0 to 5% with 0.05% accuracy.
The principle of OW-300 operation is based on measuring the complex permittivity properties of the flow
stream using the energy absorption of multiple high frequency wave method. The fluid permittivity is a
unique monotonic function of WC and the instrument uses the permittivity to calculate WC. OW-300
measures the volumetric water concentration over the low water cut range in the oil continuous phase. The
instrument provides temperature compensation of the reading. The energy absorption of multiple high
frequency wave method allows compensation for the effect of changing hydrocarbon composition (different
types of crude oils) and for water salinity. The accuracy of the OW-300 is independent of changes in the
fluid velocity, salinity, pressure and pH. When configured as a water cut meter, the OW-300 uses only the
high frequency signals to calculate water cut. The unit also generates low frequency signals that are used
for hydrate detection and zero shift compensation.
The OW-300 is available in two models, the OW-301 sensor which is an in-line spool-piece unit. This model
is available for 2, 3 and 4 pipelines. OW-301 can be built in three configurations: L-shape assembly, Ushape assembly and a straight-line insert spool.
Figure 3-6. OW-301 L-Configuration and U-Configuration
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OW-301 Physical Dimensions

Electric Enclosure
Diameter 6
Length 12
Spool Design
for 1 to 4 pipeline sizes
Flange Rating
150#; 300#; 600#; 900#; 1500#

consult factory for others
Maximum Pressure Rating
5000psi
Shipping Weight
Approximately 25lbs. for 2 ANSI 150#
For larger pipeline sizes, the OW-302 can be provided which is an insertion-type sensor. An RTD
temperature sensor and an ID-201 are installed in the sensor and used to measure additional fluid
properties.
Figure 3-7. OW-302 with Insertion Tool and Without Insertion Tool
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OW-302 Physical Dimensions

Electric Enclosure
Diameter 6
Length 12
Probe Diameter
Shaft 1.25
Sensor 1.8
Probe Length
Active length: 6 to 12 to match the

diameter of the pipe. Overall length is
determined by the pipe diameter, nozzle,
and valve size with standard lengths.
Insertion Design
For 6 and larger pipeline sizes; process

connection minimum 2 full-port ball or
gate isolation valve; and 2 schedule 80 or
larger ID nozzle.
Flange Rating
150#; 300#; 600#; 900#; 1500#

consult factory for others
Maximum Pressure Rating
5000psi
Shipping Weight
Approximately 25lbs. for 2 ANSI 150#
Insertion Tool
Recommended for OW-302 when

operating pressure is over 60psi and
flange rating is 600# or less.
The OW-300 water cut meter consists of three main sub-modules: a Sensor Unit (SU) and a Data
Acquisition System (DAS) and the Safety Barrier Box. The Sensor Unit (SU) consists of a probe/antenna
with or without an open guard, an enclosure with the sensor transmitter - Measuring Electronics Board
(MEB), and seal housing in the OW-302 and a spool in the OW-301. The antenna assembly consists of an
antenna, a cylindrical open guard and a cylindrical shaft where coaxial feeder to antenna is mounted
together with the Platinum RTD (temperature sensor). The enclosure with the Sensor Transmitter (MEB) is
mounted on the top of the antenna. The seal housing provides a sealed connection to the isolation valve
mounted on the pipeline nozzle. The OW-300 antenna is intrinsically safe.
The MEB generates multiple high frequency signals that are transmitted to the antenna. The antenna
radiates high frequency signals into the measured fluid that is surrounding it and the reflected signals from
the measured fluid are transmitted back to the MEB where the voltage and frequency of multiple high
frequency signals are measured The fluid complex permittivity is calculated from this measurement. After
all needed corrections (i.e. temperature, water salinity, crude oil pattern recognition) the value of water cut
is calculated in the DAS.
The DAS is a Single-Board Computer (SBC) running the XP Embedded operating system. The DAS
receives frequency and voltage data from the Sensor Transmitter (MEB), and with software modeling,
calculates the water concentration of the fluid in the sensor.
The OW-300 has a flow meter input channel available that can be a pulse input or a 4-20mA input to obtain
liquid flow rates as outputs from the water cut meter. The DAS has six 4-20mA output channels that
represent the water concentration, temperature, oil flow rate, water flow rate and liquid flow rate. By
integrating the flow rate from a flow meter over time, and measuring the water concentration, the DAS
calculates the liquid flow totals for oil and water. The DAS can communicate to a distributed control system
(DCS) or other user equipments using MODBUS or HART protocols through an RS-232, RS-422 or RS485 output serial communication channel. Status, process temperature, water concentration, liquid flow
rate, oil flow totals and water flow totals are the DAS outputs provided. User configurable parameters for
field calibration of the sensor, setting flow parameters (meter K factor, units, ranges, etc.) are accessible.
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For convenience the DAS has Liquid Crystal Display (LCD) which has four lines and shows the current status of
the system as seen below.
The first line shows the current time in 24
hour format. The second line shows the
current water cut or air if the sensor is in
air or fault if there is a problem with the
sensor. The last two lines show any
warning messages.
PARAMETERS 11:23:07
Water cut 1.2%
Status: No warning
messages

What is the water cut range of the OW-300?
Is the measurement for the OW-300 oil-continuous or water-continuous?
What is the difference between the OW-301 and OW302?
What three sub units make up the OW-300?
How do the sub units differ from the OW-200?
What is the difference between the OW-200 and OW-300 in taking measurements?
The OW-300 Sensor Unit consists of what?
The OW-300 DAS communicates with user equipment using what protocols?
What output information is provided by the OW-300 DAS?
What operating system does the OW-300 use?
3.3.1
OW-300 Component Installation and Connectivity

The OW-301 is designed for what size pipelines? And the OW-302?
For OW-301, which flow direction is preferred?
What effect will gas in the line have on the OW-300?
Which OW-300 model is installed with an isolation valve? For what purpose?
What size full-port valve is required for the OW-302?
High or low frequency, which measures water cut and what is the other used for?
What is the first step to remove an OW-302 sensor?
What is the maximum cable length between the DAS and barrier box?
What can the analog outputs be configured for on the OW-300?
What can the pulse outputs be configured for on the OW-300?
Is the OW-300 connected to a flow meter using an analog or pulse input?
What is the Relay Output configured as?
Where does a technician get the OW-300 pre-startup checklist?
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3.3.2
OW-300 Configuration and Operation

Before applying power to the OW-300, what is the first step for the technician?
The OW-300 DAS receives data from the MEB to calculate what?
The OW-300 receives flow meter pulse or analog output to calculate what?
What does the term embedded Windows-based meter mean?
What software is used for the OW-300 operation and configuration?
How does the technician access the software?
What is VNC software?
Where does the technician connect the DAS to a network?
Once in the OWM300Win application, what does the fail message indicate?
From the OWM300Win diagnostic screen, what is the importance of the line save?
In the COM Port setup box, what are the settings for the sensor puck? LCD? Calibration loop?
Which OWM300Win screen would the technician access to configure the sensor puck?
What are the consequences of entering the wrong values in the resonator screen?
A full-field calibration of the OW-300 meter begins with which element?
Where can a technician get the SAT procedure and form?
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SECTION 4: Technical Training

4.1
PowerPoint Overview
Two PowerPoint presentations have been developed to use with the training manual; they can be found
in the APPENDIX.
4.2
OW-200 Procedures for the Technician

The OW-201 and OW-202 do not require regularly scheduled maintenance; rather, occasional calibration is
required for software and components.
4.2.1
4 to 20mA Calibration
Connect to the unit with Hyperterminal and go to the C: prompt.
Run test.exe. (On some older units, there was t.bat that ran test; this was done away with at
some point. So at the C:\owm prompt, try typing t and ENTER. If that doesnt work, then type
test and ENTER.)
At the menu type L (to select Calibrate Analog Outputs).
You will be prompted to enter a Channel:
Type in the channel to be calibrated (0 or 1 or 2 or 3).
You will be prompted to measure and enter mA (<4ma)=
Using either a multi-meter or a loop calibrator (recommended), take a reading at TB4 on the
interface board, type in the reading, and then hit ENTER. It must be below 4.00mA or an error
message will appear and the program will end and return to the C:\ prompt.
You will be prompted to measure and enter mA (>20ma)=
Take a reading at TB4 on the interface board, type in the reading and hit ENTER. It must be
above 20.00mA or an error message will appear and the program will end and return to the C:\
prompt.
Your next prompt will be Done? (Y/N)
Type N and hit ENTER to continue.
Repeat steps 4 thru 7 for the remaining channels.
When the last channel is finished, at the Done? (Y/N) type Y and hit ENTER.
When asked if you want to save, press F4 to save.
It should return to the Test Menu. Either test the outputs here by typing A for Analog Outputs
or type X to exit and test the outputs via the OW diagnostic screen.
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4.2.2
PAMS Calibration
Course content includes the procedure for performing a PAMS calibration in the field. This
procedure must be performed anytime an RF cable, the sensor, or the PAMS RF electronics are
serviced or replaced. Also, PAMS calibration should be performed if the unit system software is lost
and a recent backup of the software is not available. The in-class training will refer to the OW-200
Instruction Manual, Section 7.11 or ACI-A-7.5.1-PRO-071 for the steps to be taken while using the
class demo unit. Training will also include procedure variations depending on if the unit has an
inline sensor (OW-201) or an insertion sensor (OW-202).
To calibrate the PAMS, technicians require what computer files and where are they located?
How is a laptop connected to the DAS for PAMS calibration?
How does the technician gain access to the SMA connectors?
The A, B and TX cables connect the PAMS to what component?
What rating should the torque wrench be?
Over-wrenching may cause what?
What are the two ways to run CALIBRAT.exe?
What does XXX represent in the Kit.xxx file?
Once new PAMS calibration files are created, how does the technician download the files to the
acquisition board?
4.3
OW-300 Procedures for the Technician

The OW-301 and OW-302 typically do not require regularly scheduled maintenance; rather, occasional
updates to hardware and/or software to fix known issues or add additional features are sometimes
required.
4.3.1
Service Task List
Remove the fuse on the puck and replace it with a jumper.
Test the BIOS and apply the BIOS Upgrade if necessary.
Apply the Puck Power Management wiring modification to the DAS.
Upgrade the OWM300Win software on the DAS to version 2.0.0.60 or higher.
On the Configuration screen on the DAS, change the configuration of relay out 2 to the
Sensor Power Mgmt option.
Install the correct calibration files for the puck installed on the unit.
Conduct basic field sensor calibration (air, oil, span) as possible for the particular installation.
Conduct a 24-48 hour line save at 1 line every 30 seconds. When the line save is complete,
send the line save file and the calibration folder to steven.bates@agarcorp.com and
aphillips@agarcorp.com.
Agar will perform Field Temperature Calibration calculations and send a new set of calibration
files via email to be installed on the unit.
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4.3.2
Procedure for Logging Diagnostic Data from an OW-300 Series Meter

A line save file contains all of the readings, raw and calculated that the OW-300 makes. At times, it
will be necessary to collect this data from the unit for troubleshooting, calibration or other purposes.
Calibration data is typically captured at 30-second intervals for a period of 24 hrs, but the line save
interface allows multiple settings for interval and length of time for data capture. Care must be
taken if the Never Stop option is used, as the file will eventually fill the CF and cause the unit to fail.
Step 1.
Use a PC (laptop or desktop) to connect to the DAS using VNC. Follow the procedure for
connection outlined in the OW-300 Series Instruction Manual or ACI-A-7.5.1-PRO-070.
Step 2.
On the OW300Win Summary Screen, click the Login button.
Step 3.
On the login dialog box, type user name: guest and password: guest and click OK.
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Step 4.
Navigate to the Diagnostic screen by clicking the Diagnostic button.
Step 5.
Click the Line Save button and the Line Save Options dialog box will appear.
Save as button
Step 6.
Select Specify Interval and type 30. This will cause the unit to save one line of data every 30
seconds.
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Step 7.
In the Limits box select Stop at specific time and date. Enter time and date about 24 hours
forward.
Step 8.
In the Line Save File Name box click the button and the Save Data dialog box will
appear. This will allow the user to browse for a location to save the file.
Step 9.
Type a file name for the line save file and choose a location to save the file.
i. The desktop is a convenient location for line save files.
ii. The file name should include information to identify the unit such as the tag number.
iii. The file name should include the date the log was taken.
Step 10.
Click the Save button to begin logging data.
Step 11.
Once the logging data is complete, recover the data and send it to Agar for analysis. The
following steps should be taken to gather the log files from the unit and return it to normal
operation.
Step 12.
Use a PC (laptop or desktop) to connect to the DAS using VNC. Follow the procedure
outlined in the OW-300 Series Instruction Manual or ACI-A-7.5.1-PRO-070.
Step 13.
On the OW300Win Summary Screen, click the Login button.
Step 14.
On the login dialog type user name: guest and password: guest and click OK.
Step 15.
Navigate to the Diagnostic screen.
Step 16.
If the line save is still saving data, click the Stop Saving button.
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Step 17.
Once all logging data is complete, the user is ready to transfer the log files from the DAS to
the local computer.
Step 18.
Click the UltraVNC icon in the upper left hand corner of the VNC window.
Step 19.
This will display the UltraVNC menu.
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Step 20.
Select File Transfer to bring up the VNC file transfer dialog box.
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Step 21.
The left side shows the file system on the PC and the right side shows the DAS.
Step 22.
On the right side, browse to the location of the log file created previously with the Line
Save. Click on the file to retrieve.
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Step 23.
On the left side, browse to a destination location on local computer to store the log file.
Step 24.
Click the << Receive button and the file will be copied from the DAS to the PC computer.
Step 25.
Now on the right side, browse to folder C:\Program Files\OWM300Win.
Step 26.
Select the Calibration folder.
Step 27.
Click the << Receive button and the files will be copied from the DAS to local computer.
Step 28.
Click the Close button on the VNC file transfer screen.
The log files have been successfully recovered from the OW-300 meter in addition to calibration and
configuration information for the meter onto local computer. Send these files to Agar for analysis.
What is the purpose of logging diagnostic data?
What data is captured?
Where is data captured?
At what intervals is data being captured? Why?
How is information retrieved from the DAS and sent to the PC?
Once the data is transferred to the PC, what does the technician do with the information?
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4.3.3
Procedure for Performing the Puck Power Management Update

Step 1: Apply the Puck Power Management wiring modification to the DAS. Remove power from
the DAS. Move the red wire going to terminal block TB3 terminal V+ and connect it to the
interface board terminal block TB3 terminal D2. Connect a new red wire from the interface
board terminal block TB3 terminal GND next to terminal D2 back to the original terminal
block TB3 V+ terminal. See wiring diagram DASO4088 for details. Apply power to the
DAS.
Step 2: Upgrade the OWM300Win software on the DAS to version 2.0.0.60 or higher. Please refer
to the document Procedure for Upgrading Software on OW300, ACI-A-7.5.1-PRO-061.
Step 3: On the Configuration screen on the DAS, change the configuration of relay out 2 to the
Sensor Power Mgmt option.
4.3.4
Procedure for Upgrading the Software on an OW-300 Series Meter

Step 1: Use a PC (laptop or desktop) to connect to the DAS using VNC. Follow the procedure
outlined in the OW-300 Series Instruction Manual.
Step 2: Once connected and running the OW300Win software, close the running OWM300Win
application by clicking the X button in the upper right hand corner of the screen.
Step 3: Click the UltraVNC icon in the upper left hand corner of the VNC window. This will display
the UltraVNC menu.
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Step 4: Select File Transfer to bring up the VNC file transfer dialog box.
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Step 5: The left side shows the file system on the PC and the right side shows the DAS. On the left
side of the screen, browse to the location of the upgrade files on local computer.
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Step 7: On the right side, browse to the folder C:\Program Files\OWM300Win.

Step 8: Click the Send >> button to transfer the new files to the OW-300 DAS. The File Transfer
Warning dialog will appear warning that an existing file is about to be overwritten.
Step 9: Click the Yes for All button to complete the file transfer.
Once the software is successfully upgraded on the OW-300 meter, either re-boot the machine to
run the new software or click the shortcut on the DAS desktop to start the meter software.
4.3.5
Procedure to Export Sensor Puck Settings

This procedure is used to export OW-300 sensor puck settings to a file so the settings can be
sent to Agar for analysis. There are two methods for exporting sensor puck settings; one is to
directly connect an OW-300 sensor puck to a Notebook PC using a USB puck dongle, and the
other is to connect an OW-300 sensor puck to the DAS and file transfer using VNC.
Method 1: Direct Connection from Notebook PC using USB Puck Dongle.
This method can be used when the puck is separate from the working unit. Technicians can
acquire the USB puck dongle from Agar (part # SO-0181).
Step 1: Ensure the Notebook PC is properly configured, connected to the sensor puck via the USB
puck dongle, and the PC is communicating with the puck.
Step 2: On the OWM300Win application, go to the OW300 screen and verify the software version
is 2.00.0060 or higher.
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Step 3: For older versions, refer to Procedure for Upgrading OW-300 Software, ACI-A-7.5.1-PRO061.
Step 4: Login with user name agar and password agaradmin.
Step 5: Navigate to the Resonator screen.
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Step 6: Click the Export Puck Settings button and the Select File dialog box will appear.
Step 7: Select a folder and type a name for the sensor settings file to be saved. Often the desktop
is a good place to save the file since it is easy to find for the file transfer.
Step 8: The green OK should flash several times, indicating that the software is reading the puck
configuration.
Step 9: If the red fail flashes then go back to Step 6.

Step 10: Once the sensor settings are transferred to the computer file, it can be emailed to Agar for
analysis or imported to a new puck.
Method 2: File Transfer to DAS via VNC Connection
This method is used when the system is fully operational and the sensor is part of the working unit.
Step 1: Ensure the DAS is installed properly, and that it is connected to an OW-300 sensor puck,
and the DAS is communicating with the sensor.
Step 2: Connect to the DAS with VNC. See the document: Detailed Instructions for Connecting to
the DAS via VNC, ACI-A-7.5.1-PRO-070 for further information.
Step 3: In the OWM300Win application, go to the OW300 screen and verify the software version
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Step 4: If the version of software is older, it should be upgraded by following the procedure in the
Procedure for Upgrading the Software on an OW300, ACI-A-7.5.1-PRO-061.
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Step 7: Click the Export Puck Settings button and the Select File dialog will appear.
Step 8: Select a folder and type a name for the sensor settings file to be saved. Often the desktop
is a good place to save the file since it is easy to find for the file transfer.
Step 9: The green OK should flash several times, indicating that the software is reading the puck
configuration.
Step 10: If the red fail flashes then go back to step 7.

Step 11: Use the VNC file transfer to send the sensor settings file from the DAS to the computer.
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Step 12: Once the sensor settings file is transferred to the local PC, the file can be emailed to Agar
for analysis or imported to a new puck.
4.3.6
Procedure to Import Sensor Puck Settings

This procedure is used to import OW-300 sensor puck settings using a file received from Agar
into an OW-300 sensor puck. Like the procedure for exporting, there are two methods for
importing sensor puck settings; one is to directly connect an OW-300 sensor puck to a Notebook
PC using a USB puck dongle, and the other is to connect an OW-300 sensor puck to the DAS and
file transfer using VNC. Technicians can acquire the USB puck dongle from Agar (part #SO-0181).
Method 1: Direct Connection from Notebook PC using USB Puck Dongle.
This procedure is used to Import OW-300 Sensor Puck settings from a file sent by Agar into an
OW-300 sensor puck attached to a Notebook PC using a USB puck dongle.
Step 1: Ensure the Notebook is installed properly, and that it is connected to an OW-300 sensor,
and that the Notebook PC is communicating with the sensor puck.
Step 2: Verify receipt of a sensor settings file from Agar, for example: OW300SensorSettings.txt.
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Step 4: If it is an older version of the software, it should be upgraded by following the procedure in
the Procedure for Upgrading the Software on an OW300, ACI-A-7.5.1-PRO-061.
Step 7: Click the Import Puck Settings button and the Select File dialog box will appear.
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Step 8: Select the sensor settings file and click OPEN.
Step 9: The green OK should flash several times, indicating the sensor is accepting the new
configuration.

Step 11: Once the import process is successfully completed, click the 06 Restart DAS button on
the left side of the Resonator screen.
Step 12: Navigate to the Diagnostic screen and take a short line save and send the resulting line
save file back to Agar for confirmation that the sensor settings are correct for the
application. For more information on line saves, see Procedure for Logging Diagnostic
Data from an OW300, ACI-A-7.5.1-PRO-073.
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Method 2: File Transfer from DAS via VNC Connection

This procedure is used to import OW-300 sensor puck settings from a file sent by Agar into an OW300 sensor puck attached to a DAS using VNC software.
Step 1: Ensure the DAS is installed properly and it is connected to an OW-300 sensor and the DAS
is communicating with the sensor.
Step 2: Verify receipt of a sensor settings file from Agar, for example: OW300SensorSettings.txt.
Step 3: Connect to the DAS with VNC. See the document Detailed Instructions for Connecting to
the DAS via VNC, ACI-A-7.5.1-PRO-070 for further information.
Step 5: If it is an older version of the software, it should be upgraded by following the procedure in
the Procedure for Upgrading the Software on an OW300, ACI-A-7.5.1-PRO-061.
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Step 6: Use the VNC file transfer to send the sensor settings file to the DAS.
Step: 7: Login with user name agar and password agaradmin.

Step 8: Go to the Resonator screen.
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Step 9: Click the Import Puck Settings button and the Select File dialog box will appear.
Step 10: Select the sensor settings file just copied to the DAS via VNC and click OPEN.
Step 11: The green OK should flash several times, indicating the sensor is accepting the new
configuration.
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Step 13: Once the import process is successfully complete, click the 06 Restart DAS button on the
left side of the Resonator screen.
Step 14: Go to the Diagnostic screen and take a short line save and send the resulting line save file
back to Agar for confirmation the sensor settings are correct for the application. For more
information of line saves see the Procedure for Logging Diagnostic Data from an OW300,
ACI-A-7.5.1-PRO-073.

Why conduct a Power Puck Management update?
Why does a technician need to know how to upgrade the software?
There are two methods for importing and exporting sensor settings What are they?
What is a puck dongle? Where would a technician get one?
When would the technician use one method over another?
Where does the technician get new sensor settings?
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4.4
Troubleshooting
4.4.1
Technical Support
To ensure quicker response to inquiries, technician must have the following information before
contacting Agar for technical support:
Unit serial number
If possible, a current copy of the units OW directory from the units compact flash card
A set of line saves taken during a point when the water cut of the process is known,
preferably verified by a lab sample of the process
A clear definition of the problem with the unit. Its not working. is not overly helpful. Also,
provide a description of what has been done, if anything, to attempt to fix or diagnose the
issue
4.4.2
OW-200 Power Issues

Training will include the wiring and power connections of the OW200 and its component parts. This
will be done using the OWM200 internal wiring diagram (located in APPENDIX) as a reference
while finding the corresponding parts and locations on the class demo unit. Technicians will be
asked analyze components power connections, identify voltages and how to test, diagnose, and
locate problems. The following issues will be addressed:
4.4.3
Customer connection
Power supply, 110/220VAC to 24VDC converter and differences between 24VDC and
110/220VAC
PAMS acquisition board
Interface board and SBC
Barriers and ID-201
Optional 24VDC to 24VDC power conditioner
OW-200 PAMS Communication Error

Training will cover the procedure for troubleshooting if PAMS loses communications with the DAS.
This is a multi-step procedure and technicians will be referring to the OW-200 Instruction Manual
and the OW-200 Internal Wiring Diagram (located in APPENDIX) for the steps taken to isolate, and
either repair the problem or determine if RMA of specific components is needed.
What could cause the PAMS Communication Error?

If the OWM is set up for 110VAC/220VAC, where can the technician access the AC to DC
converter? What is the DC output of the converter?
What is data is collected in the Event.log file and why is it important in troubleshooting?
To check the PAMS power consumption is it necessary to have the SBC and interface board
connected?
What is the first step to troubleshooting the PAMS communication wiring?
What is a loop-back test?
What is the first step to troubleshooting the OWM calibration and why?
The OW-200 temperature sensor is connected where on the PAMS acquisition board?
What might indicate a problem with the reference signal from the PAMS?
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4.4.4
OW-200 Error Messages

OW-200 Error Message Guide
Code
Message
Description
Recommended Action
Not Configured with

PAMS
No COM port configured

for PAMS
Correct configuration of PAMS COM port. Configure

COM 4 for PAMS
PAMS
Communications
Error
Lost PAMS
communication
Check PAMS power and wiring. Check PAMS

acquisition board PCA power at D 33 and COM fuses F5
& F6. Do COM loop back test at Interface PCA. More
details in User Manual.
Water Calibration
Failed
Unreasonable epsilon
calculated.
Check PAMS phase and amp. Compare to sensor

data. Adjust offset.
Substance
Calibration Failed
Unreasonable epsilon
calculated.
Check PAMS phase and amp. Compare to sensor

data. Adjust offset.
ID Error
ID is reading
unreasonable.
Check ID power, wiring, and barriers. Check ID

current on OWMWin with puck plugged in at
sensor (>0.6 mA) and with puck unplugged ( 0.2
mA). Replace ID puck if necessary. Refer to of
User Manual.
Stream
Temperature Error
Stream temperature is
reading unreasonable.
Check stream temperature RTD resistance and

wiring. Disconnect and check with 100 ohm
resistor at instrument inputs; replace RTD if
necessary. Refer to User Manual.
Flow is faster than

pulse O/P
Maximum output 1
pulse per scan.
Reconfigure K factor.
ALARM! Ref Low

Attn. Gain Number
= xx
PAMS error.
Check PAMS reference attenuation levels in

AMAIN test mode; replace PAMS if necessary.
Refer to User Manual.
ALARM! Ref High

Attn. Gain Number
= xx
PAMS error.

AMAIN test mode; replace PAMS if necessary.
ALARM! RF Source
Unlocked
PAMS error.
Check PAMS lock detect voltages at R85 & R86 on

Acquisition PCA; replace source if necessary.
ALARM! Ref Delta

Gain Number = xx
PAMS error.

AMAIN test mode; replace PAMS RF/IF module if
necessary. Refer to User Manual.
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4.4.5
OW-300 Communication Error

On an OW-300 water cut meter, the user may receive an error message OWM Communication
Error. Most of the time, this error can be traced to wiring problems. Follow the step-by-step
procedure below to trace and verify the wiring from the DAS through the Barrier Enclosure to the
OW-300 Sensor.
This procedure should be followed with power applied to the DAS and all of the wiring from DAS to
Barrier to Sensor connected. See wiring diagrams DASO4088 (for the new DAS1019 style
interface board)
DAS
Step 1: Open the DAS and look for TB3 shown below in Figure 1. The numbers may be different
on the TB, but the signal names are the same.
Figure 1
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Step 2: Using a voltmeter, measure the voltage between V- and V+. It should get between 23.5V
and 26.5V as seen in Figure 2
Figure 2
Step 3: If the voltage is not correct, the sensor will fail to start properly. Too high a voltage will burn
out the fuse in the barrier and too low a voltage will cause the sensor to fail to startup. If
the system is 24V powered, supply a full 24V to the system UNDER FULL LOAD. If the
voltage is too low and the voltage can not get higher from the 24V supply, then Agar offers
a 24VDC to 24VDC converter that can be taken anywhere from 18VDC to 36VDC and
convert it to a steady 24VDC. If the unit is AC powered and the 24V is too low, there is a
problem with the AD/DC power supply. Contact Agar for assistance.
Step 4: The V- terminal should be connected to terminal 2 of the STAHL barrier and terminal 13 of
the MTL5051 barrier.
Step 5: The V+ terminal should be connected to terminal 1 of the STAHL barrier and terminal 14 of
the MTL5051 barrier.
Step 6: The green LED on top of the MTL5051 barrier should be illuminated.
Step 7: The GND terminal should be connected to terminal 11 of the MTL5051 barrier.
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Step 8: Measure the voltage between GND and TX. It should get between -5V and -12V. It is
usually closer to -9V as seen in Figure 3.
Figure 3
Step 9: If the voltage is not correct, check the wiring between the DAS and the barrier. This
terminal should be connected to the RX input (terminal 12) of the MTL5051 barrier.
Step 10: Measure the voltage between GND and RX. It should get between -5V and -12V. This
voltage may be changing between 0V and the negative voltage indicated. It is usually
closer to -7V as seen in Figure 4.
Figure 4
terminal should be connected to the TX output (pin 10) of the MTL5051 barrier.
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BARRIER DAS SIDE

Step 1: Take a look inside of the barrier enclosure. The STAHL power barrier is the smaller barrier
shown on the right side in Figure 5. The MTL5051 is the large blue barrier and the terminal
block can be seen on the left side of Figure 5. The connections from the DAS go directly to
the barriers and the connections to the sensor go from the terminal block. The grey side
of the barrier connects to the DAS and the blue side connects to the intrinsically-safe
sensor, through the terminal block.
Figure 5
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Step 2: Measure the voltage between terminal 1 and terminal 2 of the Stahl barrier (1) and
between terminal 14 and terminal 13 of the MTL barrier (2). It should get between 23.5V
and 26.5V as seen in Figure 6. This should be the same voltage seen between V+ and Vin Step 1 above.
Figure 6
Step 3: If the voltage is not the same as seen in Step 2 above, check the wiring between the DAS
terminal block and the barrier terminals.
Step 4: On the MTL5051, measure the voltage between GND (terminal 11) and RX (terminal 12). It
should get between -5V and -12V. It is usually closer to -9V as seen in Figure 7. This
should be the same voltage see in the DAS Section, Step 8 above.
Figure 7
terminal should be connected to the TX terminal on the DAS terminal block. The GND
(terminal 11) should connect to the GND terminal of the DAS terminal block.
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Step 6: On the MTL5051, measure the voltage between GND (terminal 11) and TX (terminal 10).
It should get between -5V and -12V. This voltage may be changing between 0V and the
negative voltage indicated. It is usually closer to -7V as seen in Figure 8. This should be
the same voltage seen in Step 9 above.
Figure 8
terminal should be connected to the RX terminal on the DAS terminal block. The GND
(terminal 11) should connect to the GND terminal of the DAS terminal block.
Step 8: At this point, the connection from the DAS to the barrier should be complete and verified.
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BARRIERS: INTRINSICALLY- SAFE SENSOR SIDE

Step 1: Now examine and verify the wiring between the barriers and the sensor. Take a look inside
of the barrier enclosure. The STAHL power barrier is the smaller barrier shown on the right
side in Figure 5. The MTL5051 is the large blue barrier and the terminal block can be seen
on the left side of Figure 5. The connections from the sensor go to the terminal block in the
barrier box. The grey side of the barriers connects to the DAS and the blue side
connects to the intrinsically-safe sensor.
Step 2: Measure the voltage between V+ and V- at the terminal block. It should get between 17V
and 19V. It is usually closer to 18V as seen in Figure 9. This voltage will fluctuate more
than the supply voltage on the DAS side of the barriers.
Figure 9
Step 3: If the voltage is much higher, then the sensor is probably not connected properly and is
therefore not loading the supply lines. Check the wiring and ensure the V- terminal in the
barrier box connects to the Supply V- terminal of the sensor, and the V+ terminal
connects to the Supply V+ terminal of the sensor.
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Step 4: On the terminal block, measure the voltage between GND and TX. It should get between 5V and -12V. It is usually closer to -5V as seen in Figure 10.
Figure 10
Step 5: If the voltage is not correct, check the wiring between the terminal block and the sensor.
The GND terminal should be connected to the RS232 GND terminal of the sensor and
the TX terminal should be connected to the RS232 RX terminal of the sensor.
Step 6: On the terminal block, measure the voltage between GND and RX. It should get between
-5V and -12V. It is usually closer to -5V as seen in Figure 11.
Figure 11
Step 7: If the voltage is not correct, check the wiring between the terminal block and the sensor.
The GND terminal should be connected to the RS232 GND terminal of the sensor and
the RX terminal should be connected to the RS232 TX terminal of the sensor.
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SENSOR
Step 1: Open the sensor enclosure and take a look at the sensor terminal block. Notice the
terminals are labeled on the green board: Supply V+, Supply V-, RTD+, RTD+, RTD-,
CanL (not used), CanH (not used), RS232 GND, RS232 RX and RS232 TX. Remove the
green connector to make the wire connections to the terminal block. Replace the
connector before proceeding with the following steps. Do not remove the sensor puck
electronics from the enclosure unless specifically asked to do so by Agar.
Figure 12
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Step 2: Measure the voltage between the Supply V+ terminal and the Supply V- terminal. It
should get between 17V and 19V as seen in Figure 6. This should be the same voltage,
between V+ and V- as seen in Barriers-Sensor Side Section, Step 2.
Figure 13
Step 3: If the voltage is not the same as seen in Barriers-Sensor Side Section, Step 2; check the
wiring between the sensor terminal block and the barrier terminal block.
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Step 4: On the sensor, measure the voltage between RS232 GND and RS232 RX. It should get
between -5V and -12V. It is usually closer to -5V as seen in Figure 14. This should be the
same voltage as seen in Barriers-Sensor Side Section, Step 6.
Figure 14
Step 5: If the voltage is not correct, check the wiring between the sensor terminal block and the
barrier terminal block. The RS232 RX terminal should be connected to the TX terminal
on the barrier terminal block and the RS232 GND terminal should connect to the GND
terminal of the barrier terminal block.
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Step 6: On the sensor, measure the voltage between the RS232 GND terminal and the RS232
TX terminal. It should get between -5V and -12V. This voltage may be changing between
0V and the negative voltage indicated. It is usually closer to -5V as seen in Figure 15.
This should be the same voltage as seen in Barriers-Sensor Side Section, Step 4.
Figure 15
Step 7: If the voltage is not correct, check the wiring between the sensor terminal block and the
barrier terminal block. The RS232 TX terminal should be connected to the RX terminal
on the barrier terminal block and the RS232 GND terminal should connect to the GND
terminal of the barrier terminal block.
Step 8: At this point the connection from the sensor to the barriers should be complete and verified.

What could cause the OW-300 Communication Error?
To troubleshoot the OW-300 communication error, the technician must trace the wiring through
what three components?
To troubleshoot, should the power be ON or OFF?
From the DAS to the barriers, what are the consequences of too low voltage or too high voltage?
Inside the barrier enclosure, the connections to the sensor go from the DAS or from the terminal
block?
Inside the sensor enclosure, where are the terminals labeled?
When should the technician remove the puck electronics from the enclosure?
How many wires are connected to the OW300 puck and what are they?
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4.4.6 OW-300 Troubleshooting Guide

NO.
SYMPTOMS
SOLUTIONS
The OW-300 has no sign of

activity.
Verify the LCD is displaying information and the time is updating.

Connect a straight-through Ethernet cable between the Ethernet port of
the communication box and the laptop, run UltraVNC Viewer to
communicate with the OWM.
If the two previous conditions are not satisfied, open the explosion-proof
enclosure. Verify if LEDs on the MPC555 are lit up and moving. If they
are ON and not moving, reset the OWM300 at the reset button. If no
LEDs are ON at the SBC and the MPC555, verify the presence voltage at
the input and output of the OWM internal circuit breaker TB2. Warning:
The standard voltage is +24VDC but depending on customer order,
high AC voltage may be presented at TB2 pins 2 and 3.
If there is no output voltage at the circuit breaker, verify or replace both
fuses on the circuit breaker. If the fuse blows again, with power turned
OFF, check if there is any short circuit at the MiniDAS or safety barriers.
Turn OFF power to verify a short circuit on the MiniDAS, disconnect one
of the wires from TB10 on the MiniDAS. Verify ohms across TB10, it
should be above 5 Mohms.
To verify a short circuit on the safety barriers, turn OFF power, unscrew
the positive wire from the MiniDAS at TB10, measure resistance between
the positive wire and the ground; it should be higher than 5 Mohms.
Input fuses keep burning.
Wrong input voltage.

Wrong input voltage polarity.
Overload in the OWM300. See Step 1 above.
The meter is not working even

with a voltage at the output of
the circuit breaker.
At the MiniDAS interface, verify the 24VDC at TB10. Verify the 24V after
the fuse F201. If the fuse is blown, replace it. If the fuse F201 blows
repeatedly, MiniDAS interface or the SBC has a problem.
Turn OFF the power; unplug the white connector from TB5 to the SBC
board. Replace the fuse F201 and turn ON power. If the Fuse F201
blows again, replace the MiniDAS interface.
If the fuse F201 doesn't burn after disconnecting the white connector to
the SBC, the SBC may have a problem or the polarity +5V (RED) and
ground (black) of the white connector to TB5 is not correct.
If the +5V is present, and no LEDs are turned ON at the SBC, replace
the SBC with COMPACT FLASH memory and the MPC555.
If the +5V is not presented at the white connector, go to the next step.
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NO.
SYMPTOMS
No DC voltage input to the SBC.
SOLUTIONS
Step 3 above needs to be conducted before checking this step.
Unplug the 2 pin white connector from the MiniDAS to the SBC.
Verify the +5V at TB15 of the MiniDAS interface.
At this point, the absence of the +5V at the SBC can be caused by:
2 pin white connector and cable from SBC to MiniDAS TB10
MiniDAS interface is faulty
SBC board is faulty.
Replace components or call Agar representative for support.
No information on the LCD

display.
No coherent information or the

time is frozen on the LCD
display.
If nothing is displayed and there is no back lightning, the following parts

can be faulty:
DB9 from LCD to watchdog timer
DB9 flat ribbon cable from watchdog timer to MiniDAS interface
(bad connection, broken, etc.)
LCD
MiniDAS interface board
Run VNC Viewer and connect to the Ethernet port from the
communication box to access the OWM300 (straight Ethernet cable is
required from the meter to the laptop). Verify the COM port setting for the
LCD with OWM300Win in the configuration menu.
Software is conflicted. Call Agar technical support for advice.
DB9 cable from LCD to watchdog timer or the DB9 flat ribbon cable from
watchdog timer to the MiniDAS interface (bad connection, broken, etc.)
Replace if necessary.
MiniDAS interface is faulty.
SBC board is faulty, SBC battery backup completely drained.
No communication between the

OWM300 and the outside user
laptop.
Make sure to use a straight Ethernet cable instead of a cross over. Run
VNC and verify that the IP address of the meter is correct based on the
user manual. If it's not successful, reset the OWM300 with the external
reset button located at the communication box. Run the UltraVNC viewer
again.
If it still fails, open the enclosure cover and verify if the red LEDs are
circulating on the MPC555 (located on the top of the SBC).
If the LED is stuck at one position, then press the reset button at the
communication box.
If after resetting and the communication still fails, turn OFF the OWM300
power and turn ON again. The SBC may be faulty, ask the Agar
representative for assistance. Agar may need to connect a keyboard and
a monitor to the SBC for direct troubleshooting.
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NO.
SYMPTOMS
No communication between the

sensor electronic (hockey puck)
and the SBC (fail message
appears when running
OWM300Win).
SOLUTIONS
Open the OW300 hockey puck blue enclosure. Measure the voltage at
the green terminal block (J101) at pins +V and -V, it should be +18VDC.
If there is no voltage present, verify the wiring from the green terminal
to the safety barrier inside the OWM300 enclosure (use a correct
customer wiring diagram). Verify the 24VDC input to the STAHL white
safety barrier pins 1 and 2. If the 24V is shown and no voltage output at
pins 3 and 4, the safety barrier is damaged.
Verify also the 24VDC is presented at pins 13(-V) and 14(+V) of the
safety barrier MTL5051, and the green LED is turned ON. If the 24VDC is
connected correctly and the LED (power) is not ON, replace the safety
barrier.
Follow the OWM Communication Error troubleshooting procedure as
outlined in ACI-A-7.5.1-PRO-058.
If the fails message appears when running OWM300Win, the hockey
puck is damaged or the communication between the hockey puck is
interrupted due to broken wires, damaged hockey puck or wrong
configuration in the OW300Win. Default communication port setting for
the OWM300 is 3. Contact Agar technical support for further assistance.
Shows high or very low temperature: Unscrew and unplug the green
terminal block J101. On the plug toward the sensor RTD, verify with an
ohm meter the resistance between RTD+ and RTD-. The 2 RTD+ should
show around 0 ohms. Based on the measured resistance, Agar can
determine if something is wrong with the RTD (PT100). Ask Agar support
for assistance if the resistance is measured but the temperature shown
on the diagnostic screen is still wrong.
Wrong stream temperature.
10
Instrument temperature is too

high or too low.
Using VNC Viewer to establish the communication with the OWM300,

click on the diagnostic screen, and record the internal temperature, chip
temperature and contact Agar technical support for help.
11
Water cut is not correct.
If the LCD display and the water cut output 4 to 20mA is wrong: perform
the oil calibration and span calibration.
If the water cut is still not correct, the OWM sensor may need to be
extracted, inspected and cleaned. Conduct the oil calibration and the
span calibration again after cleaning the sensor.
If the water cut is still not correct after cleaning and calibration, take
some line saves and contact Agar support.
If the LCD display is good but the 4 to 20mA is wrong: verify the 4 to
20mA setting in the configuration menu by clicking on the configuration
tab or go to step 16 (analog output is wrong).
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NO.
SYMPTOMS
SOLUTIONS
12
Water cut is reading unstable.
Make sure there is no air in the system, and the liquid flow rate is high
enough to have a good mixing.
Inspect the sensor for anything loose or too much deposit; clean if
necessary. Take some line saves and a copy of the diagnostics screen
and send it to Agar for assistance.
13
Error in water cut due to zero

shift (different oil).
Verify if the temperature is within the range of operation.

Verify the sensor; clean if necessary. Take some line saves or a copy the
diagnostics screen and send it to Agar for assistance.
14
Error in water cut due to

temperature.
Verify the stream temperature versus the one shown in the OWM300Win;
if the temperature is okay, then ask Agar support for advice.
15
The input flow rate is wrong.
Verify if the connection at TB1 pins 7 and 8 for pulse input, pins 9 and 10
for 4 to 20mA input.
If using pulse input, verify the K factor (default 1) at the configuration
screen, section flow meter input.
If using 4 to 20mA, verify the input setting input in the configuration
screen.
The measurement unit can be changed in the configuration screen. Click
on Save Configuration after any change.
Contact Agar technical support for more assistance.
16
Analog output is wrong.
In the configuration screen, verify the analog output assignment

corresponds to customer requirement. For instance, AO1 is water cut
output by default. Change if necessary.
In the configuration screen, verify if the water cut analog output
corresponds to the current output span. For instance, 4mA corresponds
to 0% and 20mA is 20% WC.
Verify if the wiring corresponds to the appropriated pins on the terminal
block TB1.
Perform OW-300 Analog Output Calibration procedure as outlined in
ACI-A-7.5.1-PRO-060.
17
Pulse output is wrong.
In the configuration screen at the flow meter output section, verify the
setting of the unit, K factor, and the relay status.
Verify the opto relay output assignment. By default, the oil total is
assigned to pulse output 1 (TB1 pins 11 and 12). Change the setting if
required. Click on Save Configuration after change.
Since it is an NPN open collector, it may require some electronic setting.
Contact Agar technical support for assistance.
18
Water cut alarm 1 and 2.
If the water cut alarm is shown on the LCD, verify in the configuration
setting the alarm 1, 2 and relay alarm setting if required. Save
Configuration after any change.
ACI-A-6.2.2-MAN-002, Rev 00
Page 71 of 79
OWM Training Manual
NO.
SYMPTOMS
19
The OWM300 doesnt record or

log continuously.
SOLUTIONS
At the Agar factory, the auto logging is not activated. At the configuration
screen, check on the enable AP LOG at the logging section. The logging
file will have a name aplog, and it is located in the same folder
OWM300Win. Save Configuration.
After finishing the logging, remove the aplog file. At the configuration
screen, uncheck the enable APLOG, and Save Configuration.
20
MODBUS problems.
Verify if the wiring is correct at TB1 (pins 13 (TX+), 14 (TX-), 15 (RX+),

16 (RX-)).
Run VNC Viewer and connect to the Ethernet port in the communication
box to access to the OWM300 (straight Ethernet cable is required from
the meter to the laptop). Verify the COM port setting for the MODBUS
(com port 1) with OWM300Win in the configuration menu.
Verify the MODBUS settings (RTU, 9600, n, 8, 1 (no parity, 8 bits, one bit
check), Address 1).
Contact Agar technical support for any change.
21
If the network has a problem.
22
If the Interface Board has a

problem.
Hook up a Protocol Analyzer to the network to see if there are any

network activities. Save the data for further analysis by Agar technical
support.
Instead of using the customer hardware and software to verify the
MiniDAS interface, at the terminal block TB1 disconnect the customer
wiring and connect a RS485/422 to RS232 converter between TB1 and
another PC (the RS232 side is connected to the PC). Run some
emulation software such as MODBUS or equivalent to simulate a
MODBUS master. If the communication passes, then the MiniDAS has
no problem.
If the communication fails, first verify the wiring between the big terminal
block TB1 and TB5 which is located on the MiniDAS interface board. If
the wiring is correct, then bypass the RS485 of the MiniDAS interface.
To bypass the RS485, connect directly from a PC to DB9 COM 1 of the
SBC using RS232 and a NULL modem cable. Establish the
communication using the emulation software (MODBUS or equivalent to
simulate MODBUS master). If the communication is good, then the
MiniDAS interface board is faulty with the RS485 output.
If the communication is still failing, the SBC may be damaged since now
a known software is used and a known NULL modem cable.
23
If the Agar software has a

problem.
24
The system failed pressure test.
Enable MODBUS diagnostics in configuration. Run with polling in action.

Exit the program. Copy MODBUS.out file for further analysis.
Locate the leak using some form of color indicator or foam. If the leak is
on the solder or welding joint, the leaking component needs to be
replaced.
Release the pressure and empty the liquid inside the pipe.
Loosen the bolts, and align all the flanges, bolts and gaskets. Change the
gaskets if necessary. Tighten back all the bolts in a criss-cross pattern
with a required torque. Pressure test again.
ACI-A-6.2.2-MAN-002, Rev 00
Page 72 of 79
OWM Training Manual
4.5
Hands-on OW Training Exercises
Connect, configure, and transfer files using OWMWin and/or HyperTerminal.
Perform field, PAMS, and IO calibrations.
Troubleshoot and identify faulty components and power supply issues.
Remove and replace components.
Complete appropriate paperwork to replace a part.
Create a list of information required before calling technical support.
SECTION 5: Tests and Evaluation

5.1
Written Test
At the end of OW technical training, technicians will be given a written test in the form of questions
regarding the OW series instruments. Technicians must be prepared to briefly respond (in writing and
using notes) in the following areas:
Describe major OWM instruments and components; operating ranges, accuracies and pressures;
operating systems, and preferred installation.
Discuss the similarities and differences between OW-200 and OW-300 instruments; how to change
the flow input and output on each meter type; and low and high frequencies on the OW-300.
Describe PAMS, how it works, communications errors, and power supply (voltages and
measurements).
Discuss relationships between short and long channels.
Explain 4-point calibration in the field.
Discuss types of continuous emulsions and associated readings.
Describe the purpose of the ID in the MPFM or OWM.
Explain DAS inputs and outputs.
Explain connections between laptop and OW-200 and OW-300 instruments.
Discuss water cut readings and the affect of gas on the cut.
Demonstrate hands-on troubleshooting on OWM instruments.
Discuss advantages of Agar OW-200 and OW-300 instruments over competitors products.
Use the Quick Review Questions located throughout the training manual to help prepare for the written test.
Technicians will be able to find the answers to these questions in this training manual and the OWM
Instruction Manual. The answers are not collected by the trainer; they are posed so the technician/trainee
can make sure to find the answers while the training is held or talk with a trainer before the training is
completed. Most of the test questions are Quick Review Questions. Otherwise they are topics that will be
highlighted during the lecture or hands-on portion of the training.
ACI-A-6.2.2-MAN-002, Rev 00
Page 73 of 79
OWM Training Manual
5.2
Situational Test
During the course, technicians will be given demonstration and opportunities to experience hands-on
exercises on OW-200 and OW-300 instruments. The trainers will note technicians proficiency during the
training exercises and then determine testing situations at the end of the course. A technician will be given
a set of circumstances (connection, error messages, meter adjustments, readings, etc.) and then the
technician will be asked to complete the next steps in operation on real or training equipment.
5.3
Competency Evaluation
Trainers will combine scores of written examination and situational tests to determine competency levels.
Technicians can be certified as:
Level A technician exhibits basic understanding of OWM products and applications. Level A technicians
are not yet competent to operate, maintain, troubleshoot and repair OWM instruments.
Level B technician can connect, start up and configure OWM instruments with Agar supervision.
Level C technician is fully competent to connect, power up, configure and calibrate OWM instruments
using service tools, diagnostic tools, and manuals, in addition to determining when and where to call for
technical support. Technician is not yet competent to troubleshoot for basic repair and calibration without
Agar supervision.
Level D technician is fully competent to connect, power up, configure, and calibrate OWM instruments in
addition to troubleshooting for repair and calibration without Agar supervision.
ACI-A-6.2.2-MAN-002, Rev 00
Page 74 of 79
OWM Training Manual
5.4
Competency Checklist
Competency Checklist
NAME:
Competency Level
(Check Only One Box)
OWM Competencies with Section Reference
Level A
Levels B or C
Level D
Not Yet
Competent
Competent
with Direction
Fully
Competent
2.3.1 Unit Description. Technician can define and discuss what OWM
instruments do and do not do - specifically the OW-200 and OW-300.
2.3.2 Major Components. Technician can identify and discuss
relationships between major components:
OW-200 Components
ID: Interface Detector with probe or spool with junction box.
PAMS: Phase and Amplitude Measuring System.
DAS Enclosure: identify what is inside the enclosure, what can and
can not be seen, 110VAC/220VAC/24DC, wiring connections to
other components. SBC/MPC555 type and how to identify it,
differences, jumpers, connections, and indicator lights.
Microwave Cable and Barrier: wire connections and barrier
placements.
OW-300 Components
Sensor: sensor types, guard/no guard, inline/insertion, seal housing,
installation (orientation and place in line), sample port and/or where
the sample is taken in relation to the sensor.
Puck: serial number, fuse, wiring and proper mounting.
Barrier Box: identify what is inside the box, connections, and wiring
to other components.
DAS: MiniDAS with hyper terminal
2.3.3. Service Tool Kit. Technician can identify and use hand tools and
test equipment to maintain, troubleshoot and repair OWM series
equipment.
2.3.4 Initial Power Up. Technician can identify what to look for before
powering up including a visual check of the unit and component
connections. Technician can identify visual factors and actions required
once the unit is powered on including visual indicators (lights and LCD)
and error messages on LCD.
2.3.5. Connection to the Unit. Technician can configure and install unit components:
ACI-A-6.2.2-MAN-002, Rev 00
Page 75 of 79
OWM Training Manual
OW-200 Connections
PC configuration
OWMWin: technician can demonstrate a working knowledge of
navigating through configuration screens, in addition to the DOS
operating system.
COM ports: can identify uses and how to connect
Output calibration (4-20 mA) and connection to control room
(4-20 mA, or MODBUS).
OW-300 Connections
PC configurations
Ultra VNC installation and configuration
Ethernet ports on PC and unit: Technician can identify ports and
uses, and how to connect VNC passwords
OWM300Win: Technician can demonstrate a working
knowledge of navigating through tabs, software updates, file
transfers, and calibration, in addition to the XP operating
system.
Output calibration (4-20 mA) and connection to control room (420 mA, or MODBUS).
2.3.6. Troubleshooting and Calibration. Technician can troubleshoot
power up issues including no power to the unit or component and
component failures (interface board, SBC, watchdog timer, barriers and
puck). Technician can determine what to do with a communications
error. Technician can execute a quick test for a bad puck or bad sensor.
Technician can demonstrate knowledge of field calibration.
2.3.7. Support. Technician can identify resources for technical support
including contacts and contact information. Technician can identify
information needed prior to contact to ensure prompt and proper
technical support.
ACI-A-6.2.2-MAN-002, Rev 00
Page 76 of 79
OWM Training Manual
5.5
Course Survey
Evaluation of OW 200 and OW 300 Series Instrument Training
Please take a moment to answer the following questions. Your comments are an important contribution as
we design learning experiences to meet your professional needs. Specifically, concentrate on the OW
Series of training materials, hand-on exercises, and training personnel as you complete this survey.
Choose the best answer for each of the following.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
It will be easy to apply the training that I received.
I am leaving with a clear understanding of how to

operate, maintain, and troubleshoot Agars OW 200
and/or OW 300 series instruments.
The presenter communicated clearly.

I learned something new.
This course was relevant to my position.
This course was a valuable use of my time.
What will you do differently in your practice/service setting as a result of this training?
What do you feel were the strengths of this training?
What do you feel were the weaknesses of this training?
How can we improve this training?
What additional training-development education do you require?
Overall were you satisfied with the training course?
ACI-A-6.2.2-MAN-002, Rev 00
Page 77 of 79
OWM Training Manual
This page is intentionally left blank.
ACI-A-6.2.2-MAN-002, Rev 00
Page 78 of 79
OWM Training Manual
APPENDIX
The APPENDIX for the OWM Training Manual should include:
1. OW-200 Series Technical Training PowerPoint Presentation color printed in the handouts form
with 2 slides to a page.
2. OW-300 Series Technical Training PowerPoint Presentation color printed in the handouts form
with 2 slides to a page.
ACI-A-6.2.2-MAN-002, Rev 00
Page 79 of 79
OWM Training Manual

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June 21, 2010

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