Resume of Jgough4
Resume of Jgough4
Resume of Jgough4
IT MANAGEMENT PROFILE
Dedicated and accomplished professional positioned to leverage expertise in an IT leadership role
Technically sophisticated with equal skill in IT infrastructure optimization, policy development / implementation,
project coordination, and SOX compliance. Experience selecting IT resources to align technical infrastructure with
workflow and organizational needs. Proven relationship manager with expertise liaising with technical and non-
technical staff as well as executive leadership, management teams, and end users; talent for delivering technical
training. Trained in HR management. Core competencies include…
• Project Planning & Execution • Backup & Recovery Strategies
• Migration Coordination • Quality & SOX Compliance
• Process Improvements • Proactive Issue Resolution
• Relationship Management • User Training & Support
PROFESSIONAL EXPERIENCE
TRIUMPH AEROSPACE SYSTEMS, Newport News, Virginia 1996 – 2009
Delivered comprehensive technical services and support throughout long-term tenure spanning two major mergers
and acquisitions; company formerly known as Allied Aerospace Industries, Inc. (1999-2002) and Dynamic
Engineering, Inc. (1996-1999).
System Administrator / Sr. IS Technician
Charged with providing enterprise-wide software and server support for windows client server infrastructure utilized
by 200+ staff members across 4 separate sites. Managed DNS, DHCP, WINS servers, company-wide email via MS
Exchange, network switches and Cisco routers, as well as workstations and peripherals including printers; ensured
top-level performance, security, and reliability. Administered backups, archives, disaster recovery, as well as virus
and malware protection; troubleshot and resolved hardware and software issues. Updated Website and intranet.
Provided technical training to end users. Key Achievements:
Played key role in developing and implementing IT policies in compliance with Sarbanes-Oxley (SOX)
standards.
Leveraged expertise to facilitate design of enterprise-wide disaster recovery plan.
Delivered recommendations on software / hardware purchases based on evaluation and assessment on
emerging technology and analysis existing technology needs.
Significantly contributed to three critical projects: Domain consolidation, e-mail consolidation, and EAS
high-availability e-mail solution as part of three mergers and acquisitions.
** Prior experience as IS Technician for American Business Systems, Norfolk, Virginia as well as a long-term
tenure with the U.S. Marines. **
Technical Proficiencies
Platforms: MS Windows XP / Vista, Windows Server 2000 / 2003 / 2008, MS Exchange, Apache /
Tomcat, DHCP, DNS
Tools: MS Office Suite, MS Expression Studio, Veritas Backup Exec, Sys-Aid Help Desk,
QuickBooks, McAfee EPO; AJAX, CSS, HTML/XHTML, Java, JavaScript, SQL, XML/XSL