Avigilon Control Center (ACC) is the industrys

easiest-to-use video management software, and

has revolutionized how security professionals
manage and interact with high-definition
video. As a distributed network platform with
enterprise-class reliability, Avigilon Control
Center is able to efficiently capture, manage and
store high-definition surveillance video while
intelligently managing bandwidth and storage.
Avigilon Control Center can be pre-installed
and configured on an Avigilon Network Video
Recorder (NVR) or work as stand-alone software,
to meet the needs of any type of installation.

Avigilon Control Center 5.0 Features

Avigilon Control Center records and manages both

video and audio from Avigilons line of megapixel
cameras (from 1 MP to 29 MP). ACC can seamlessly
integrate conventional analog cameras, along with a
broad range of third-party IP cameras and encoders,
giving you the ability to build a hybrid system
providing you with a budget-conscious migration
from analog to digital. ACCs easy-to-use interface
allows personnel to evaluate and respond to events
with minimal training.

Collaborative Investigations

HDSM Technology

COLLABORATIVE INVESTIGATIONS

ENTERPRISE SERVER MANAGEMENT

Avigilon Control Center uses our unique HDSM

software technology to efficiently compress
and preserve image quality while intelligently
managing HD image transmission throughout the
Avigilon systemsending only the requested
portions of captured images to operator
workstations. This technology delivers the best
possible image quality while providing immediate
savings in transmission bandwidth allowing
operators to use less powerful workstations and
thereby reducing costs. Our HDSM technology
leverages leading imaging, hardware, data
compression and information technologies to
maximize performance of the Avigilon system.

User Interface
Powerful software doesnt have to be complicated.
Thats why weve made the easiest-to-use interface
on the market even easier. Avigilon Control Centers
system explorer functionality gives you more
control over what you see at your workstation or
video wall by allowing you to resize the interface
so you can focus on image windows rather than a
complicated screen layout. For greater efficiency,
weve made the controls you use most often the
easiest to access, and the ones you use the least,
tucked away nearby for easy accessibility.

ACC 5.0 allows multiple operators to view and

interact with the same layout and interface in real
time. Now a user can push their feed to another
workstation, and they both have complete control
to manipulate and maneuver it on their own,
saving the users time by letting them demonstrate
incidents and review HD video together all
without ever being in the same room.
Available in: Enterprise
Crash-Proof Enterprise Server Management
Up to 100 servers can be synchronized as a single
cluster, operating as one unit, with no dedicated
management server required. So if one goes
down, the others are still fully operational and
already have the information and settings that
would normally be lost. And adding new servers is
as easy as plugging them in theyll automatically
grab all the users information and settings, with no
setup required.
Available in: Enterprise
Intelligent Virtual Matrix
With ACC 5.0, you can flawlessly transform
your static video wall into an intelligent video
wall, finally utilizing its full capabilities easily
maneuver through camera feeds, manipulate your
walls layout, interact with video, zoom, rewind,
isolate, and much more.
Available in: Enterprise

INTELLIGENT VIRTUAL MATRIX

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Multi-Megapixel High-Dynamic-Range
Image Display
A
 nalyze detailed regions from single or
multiple cameras.
U
 se viewing tabs to allow single operators
to switch between multiple cameras located
throughout large enterprise systems.
D
 igitally zoom and pan within an image with
a mouse or surveillance joystick. Automatic
dynamic contrast enhancement reveals low-light
details for unmatched digital PTZ performance.
View live or recorded high-definition
surveillance footage.
Data Protection and Storage Management
Redundant recording to multiple NVRs allows
a full live mirror of all high-definition video.
Automatic fail-over NVRs ensure uninterrupted
recording if an NVR becomes unavailable.
Integrated backup and restore functionality
allows recorded HD video from multiple cameras
to be securely transferred from an NVR on a
defined schedule.
A
 llocate more storage capacity to recent events
and taper archived surveillance footage for
maximum record times with data aging.
Integrated Graphic Mapping for System Layout
G
 raphic-mapping interface lets operators layout
cameras and servers on an imported map for easy
navigation of large surveillance systems.
M
 aps can be layered and nested, allowing easy
navigation through satellite maps, multi-story
buildings and very large areas.
IP Cameras
NVR w/
NVMS

Internet

Local Area
Network

HD Recording and Playback Timeline

T
 imeline interface with integrated drag-to-zoom
capability allows full control over high-definition
surveillance video playback, in forward and
reverse, at variable speedsup to 8 times faster
than real time.
R
 apidly updating playback system allows intuitive
jog or shuttle playback to identify key events and
subtle changes.

Analog Video Encoder

& Analog Cameras

Bandwidth Management and Remote Viewing

F
 ine-tune camera bandwidth usage to optimize
image quality and network bandwidth availability
with HDSM.
R
 emotely connect to multiple recorders to view
live and recorded surveillance footage over the
local area network (LAN) or a wide area network
(WAN) connection.

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Bookmark and Export HD Surveillance Footage

Bookmark and export movies or still images in
industry-standard formats or in Avigilon loss-less
format for third-party forensic work.
Exported video can be managed via the Avigilon
Control Center Playerwhich provides all
the tools required for analyzing and reviewing
captured HD surveillance footage.
Bookmarked events are indexed to allow rapid
searching using user defined metadata.
Video Search
Unique sub-region thumbnail searching allows
you to rapidly find small changes within HD
surveillance, covering large areas.
Quickly and accurately navigate through large
amounts of recorded high-definition video with
camera-specific event logs.
Search through alarms, point-of-sale transactions,
license plates and bookmarks.

Advanced Control Center Features

Alarm Monitoring
Allows the creation of complete end-to-end
workflows for the monitoring, assignment, and
acknowledgement of alarms.
Can be triggered by any internal system event,
as well as external third-party access control and
building management system triggers.
POS Transaction Engine
Link HD surveillance footage (viewed instantly)
with transaction data to address compliance
requirements and reduce shrinkage and theft.
Exception filtering and reporting allows the
triggering of events when transactions match
specified criteria.
Acquisition Manager
Ensures that all Avigilon cameras, regardless
of resolution, are always configured to collect
the best possible image over a wide range of
lighting conditions.
Configure multiple independent camera-specific
motion-detection zones for pre- or post-motiontriggered recording.

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Simple Camera and Server Installation

U
 nique plug-and-play capabilities for NVRs
and cameras automatically identify themselves
on the network, without manual configuration
or searchingeliminating complex network
configuration.

Programmable email alerts provide rapid remote

notification in the event of camera tampering, a
system alert, an alarm or a motion event.
Scalable Integration with Legacy Systems

Detailed Management, Monitoring, and

Reporting of System Status and Security

Distributed architecture features a .NET-based

API that can easily be integrated with other
systems, such as access control and building
management.

Detailed

logs of storage, network, and overall
system status to ensure the highest possible
system uptime for critical applications.

Benefit from a new level of HD video surveillance

while maintaining a single interface and
minimizing training costs.

Powerful rules engine lets administrators and

operators map any camera or system event to an
action, such as triggering output alarm relays, for
faster identification and improved response times.

CORE, STANDARD & ENTERPRISE

To create the best-matched system for your surveillance needs, the Avigilon Control Center software is
offered in three editions: Core, Standard and Enterprise. The Enterprise edition includes more advanced
features for a sophisticated solution, whereas the Standard edition is used for more focused needs or for
those looking to transition to HD surveillance in the most cost-effective way. ACC Core is an entry-level
version of our award-winning software that delivers advanced high-definition surveillance capabilities,
ease of use, and superior image quality to smaller implementations. No matter what the size of your
installation, you can customize a solution that is right for you.
System

Core

Standard

Enterprise

Number of cameras per server

24

48

128

Number of servers per site

100

Number of concurrent server connections

24

Unlimited

Number of client licenses per server

Unlimited

High-Definition Stream Management (HDSM)

Yes

Yes

Yes

Industrys most powerful VMS engine

Yes

Yes

Yes

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For the most current list of

integrations and add-ons supported
by Avigilon Control Center, please
visit avigilon.com

Core

Standard

Enterprise

Automatic device discovery

Yes

Yes

Yes

Third-party IP cameras & encoders

Yes

Yes

Yes

ONVIF cameras & encoders

Yes

Yes

Yes

HD, HD H.264, HD panoramic cameras

Yes

Yes

Yes

Avigilon encoders

Yes

Yes

Yes

H.264 support

Yes

Yes

Yes

MPEG4 support

Yes

Yes

Yes

MJPEG support

Yes

Yes

Yes

JPEG2000 support

Yes

Yes

Yes

HD professional cameras

No

No

Yes

Client

Core

Standard

Enterprise

Powerful, easy-to-use client interface

Yes

Yes

Yes

Web browser client interface

Yes

Yes

Yes

Joystick support

Yes

Yes

Yes

ACC mobile / gateway

Yes

Yes

Yes

Saved views

No

Yes

Yes

Maps

No

Yes

Yes

Web pages

No

Yes

Yes

Windows user authentication

No

No

Yes

Editable Site View

No

No

Yes

Intelligent Virtual Matrix

No

No

Yes

Collaborative investigations

No

No

Yes

Recording, Searching and Playback

Core

Standard

Enterprise

Hourly configurable recording schedule

Yes

Yes

Yes

Loss-less recording

Yes

Yes

Yes

Pixel search

Yes

Yes

Yes

Thumbnail search

Yes

Yes

Yes

Event search

Yes

Yes

Yes

Multi-camera export

Yes

Yes

Yes

Live export

Yes

Yes

Yes

POS transaction search

No

Yes

Yes

Alarm search

No

No

Yes

Add-On Modules and Integrations

Core

Standard

Enterprise

Point of Sale Transaction Engine

No

Yes

Yes

Avigilon developed and supported integrations

No

Yes

Yes

3rd party system integrations

No

Yes

Yes

Additional Features

Core

Standard

Enterprise

E-Mail event notification (motion & system event)

Yes

Yes

Yes

Digital input email trigger

No

Yes

Yes

Manual digital output trigger

No

Yes

Yes

Audio recording

No

Yes

Yes

Audio output

No

Yes

Yes

Rules engine

No

Unlimited

Redundant recording

No

No

Yes

Failover connections

No

No

Yes

Alarm management

No

No

Yes

Scheduled and one-time backup

No

No

Yes

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AVIGILON CONTROL CENTER 5.0

Device Support

Detailed Product Features

Integration Options
Records and manages video from the full range of Avigilon high
definition cameras.

Avigilon HD Cameras (1 5 Megapixel)

Avigilon HD Dome Cameras (1 5 Mega pixels)
Avigilon Panoramic HD Dome Cameras (8 Megapixel)
Avigilon Day/Night H.264 HD Cameras (1 5 Megapixel)
Avigilon Day/Night H.264 HD Dome Cameras (1 5 Megapixel)
Avigilon HD Bullet Cameras (1 5 Megapixel)
Avigilon HD Micro Dome Cameras (1 2 Megapixel)
Avigilon HD Pro Cameras (8 29 Megapixel)
Avigilon Day/Night HD PTZ Dome Camera (12 Megapixel)
Composite video from analog cameras, PTZ domes and thermal
imagers via Avigilon ENC-4PORT and ENC-4P-H264 analog encoders

Supports the recording and management of a wide range of thirdparty video and audio sources including:

ACTi Cameras/Encoders
Arecont Cameras
Axis Cameras/Encoders
Bosch Cameras/Encoders
IQInvision Cameras
Mobotix Cameras
ONVIF 1.00, 1.01, and 1.02 Cameras
ONVIF Profile S Cameras
Panasonic Cameras
Pelco Cameras
Samsung Cameras/Encoders
Samsung Techwin cameras
Sanyo Cameras
Scallop Cameras
Sightlogix Cameras
Sony Cameras
VideoIQ Cameras/Encoders

Supports the control of digital input triggers and triggering digital

outputs through an I/O board.
The Avigilon Application Programming Interface (API) enables the
seamless integration of Avigilon video surveillance with third-party
applications to receive:
Bi-directional alarm event processing for monitoring and
acknowledgement
Card access activity events
Digital input events
Intrusion zone events
The Alarms tab provides the ability to monitor live alarm events
received by access systems integrated with the Avigilon software.
Users are given the ability to assign, acknowledge and investigate

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alarm video.
The Armed Image Panels display live alarms as they are triggered
within the video monitoring workspace, and provides the ability to
acknowledge and investigate the live video.
Integration alarms only need to be acknowledged in one system to
be marked as acknowledged and processed in both.
Avigilon develops and maintains integrations to a variety of 3rd party
applications. The current list of available integrations is provided
here: http://avigilon.com/support-and-downloads/for-software/accintegration-and-plug-in-downloads/
Avigilon offers an SDK for 3rd parties to create system integrations
with the Avigilon Control Center software. Some of the available
integrations are listed here: http://avigilon.com/support-anddownloads/for-software/system-integration-features/
Receives and translates transaction information from point-of sale
sources in multiple encoding formats.
Provides the ability to link point-of-sales sources with video for the
ability to monitor and review sales transactions.
Rules can be used to generate events based on point-of-sale
transaction exceptions.
Recording
Streams live and recorded video up to 60 frames per second.
Streams live and recorded video from cameras up to a resolution of
29 MP (6576 x 4384).
Decompresses H.264 video through the client graphics card to
optimize the clients total processing power.
No proprietary recording hardware, hardware multiplexer or timedivision technology is required for running the Avigilon system.
Scalable to support up to 100 servers and/or 2000 cameras per site.
All recorded video and audio is digitally signed using 256- bit
encryption so video can be authenticated for evidentiary purposes.
All command and control data is securely transmitted via TCP/IP
using cryptographic keys based on SSL to prevent eavesdropping or
tampering.
External system alarms can be can be pre-selected and configured to
be monitored and trigger event driven video operations.
Video and audio recording can be defined by a recording schedule
assigned to each video source.
Recording schedules are based on event types that trigger video
recording over a time period each day per week. Event types include:

Continuous
Motion
Digital Inputs
Alarms
POS Transactions

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 Video recording can also occur manually by user triggered recording.

System Administration

Each recorded event includes a pre-event and post-event recording

option to provide context for a given situation.

Recorded video can be automatically backed up on a schedule.

Reference frame recording is an option when no events are detected.

Automatic backups can be configured to span a specific time period,

cameras, or age of video.

Motion detection is provided for each individual video source with

adjustable sensitivity, threshold and detection zones.

The system can be set to delete the oldest backups when the disk is
full to make room for new video recordings.

Primary and secondary video stream from each H.264 video source is
recorded and maintained for a set amount of time before the primary
stream is discarded as a means of increasing record time.

Backup video can be saved to:

The maximum recorded video retention time can be set for each
video source.
Security
Each system user can be granted specific live monitoring,
investigative, system administration, and device access.
Live monitoring operator access includes:
View live images
Use PTZ controls
Lock PTZ controls
Trigger manual recording
Trigger digital outputs
Listen to microphones
Broadcast to speakers
Investigative operator access includes:
View recorded images
Export images
Backup images
Initiate collaboration sessions
Access to individual video and audio sources
System administrator access includes:

Manage saved views

Manage maps
Manage web pages
Manage virtual matrix monitors
Manage user sessions
View server status

Setup cameras

Local folder
Mapped network drive
Storage area network
USB or direct attached storage

Email notifications are available to tell users and system

administrators when an event or system health error occurs. Emails
can be set to occur on a schedule, and can include camera snapshots
related to an event.
The system maintains an information log which can be used to trigger
rules or email notifications:
Server Events
Device Events
User Events
Alarm Events
POS Transaction Events
When a rule is triggered, the system can be set to execute any of the
following actions in response:

User Notification Actions

Monitoring Actions
Device Actions
PTZ Actions
Alarm actions

Users can be set to receive customized on-screen messages related

to a rule event.
On-screen messages are displayed in one location and the
importance of each message is color coded.
A maintenance log and audit trail of all system errors and events is
accessible through the client software and the Admin Tool.
The health of all servers within a cluster can be monitored, with the
option to export the information in PDF format.

Setup sites
Setup servers
Device access can be specific to cameras, encoders, maps, web
pages and saved views.
Windows Active Directory groups can be imported and automatically
synchronised with the Avigilon system.
Imported Windows users can use their Windows crednetials to access
the Avigilon system.

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Video and Audio Controls

Alarm Actions

Pan, tilt, zoom (PTZ) controls through the RS-485 interface of a video
source can also be used and configured by the Avigilon system.

1 to 36 video streams can be displayed simultaneously on a single

monitor with the following standard layouts:

The following PTZ camera protocols are supported by Avigilon systems:

American Dynamics Sensormatic

AXSYS
AXSYS DCU
Ernitec ERNA
Honeywell Diamond
Kalatel ASCII
Pelco D
Pelco P
TEB Ligne
Vicon extended
Vicon normal
Videotec Legacy
Videotec MACRO

Full Screen
2x2
3x3
4x4
5x5
6x6
1x5
1x7
1 x 12
2x8

Live and recorded video can also be displayed in non-standard,

customizable layouts.

The network settings for a video and audio source can be changed
through the Avigilon software.

The system can be set to bias video display to a lower frame rate or
to a lower image resolution if the client network bandwidth or client
processing power is insufficient to display the full frame rate and
image resolution.

Each cameras image quality and image rate can be changedn

without affecting the settings of other cameras.

The following information can be displayed over live or recorded

streaming video:

The system automatically displays an H.264 cameras secondary

stream for live viewing when there is insufficient bandwidth to display
the primary stream.

Camera Name
Camera Location
Timestamp
Record Indicator
Motion Activity
The ability to stream video and audio is limited only by the system
hardware capabilities.

A cameras exposure, iris, IR filter, backlight compensation, gain,

priority, sharpening, saturation, focus, and white balance can be set
through the Avigilon system.
The image dimensions of a JPEG2000 camera video can be changed.
Camera image can be rotate 90, 180 or 270.
Privacy zones can be added to a cameras field of view to block
private areas in live and recorded video.
Manually triggered video recording can be set to stop after a
maximum recording duration.
Audio input, output, gain and volume can be changed.
Optional full-duplex two- way audio communication.
Any audio source can be linked to any video source.
System Display and Control
Supported joysticks, include:
Traditional style matrix controller with Pan, Tilt, Zoom, display
control and function.
USB gaming style joystick controller.
Microsofts Kinect controller.
Keyboard commands can control:

User Notification Actions

Monitoring Actions
Device Actions
PTZ Actions

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The application window display can be shared with other users for
collaborative investigations while viewing both live and recorded video.
Live and recorded video and audio can be streamed simultaneously
on the same monitor.
Avigilon Virtual Matrix software can be used to provide remote
control of multiple monitor displays, including video walls, that
can be controlled by remote users with the appropriate rights and
permissions.
The same live or recorded video stream can be viewed at different
zoom levels and areas of interest.
Switch from live to recorded video on demand for an instant replay of
recently recorded video.
Create and save customized video stream layouts for easy access
Display video in full-screen view.
Save views for reuse.
Cycle through a series of opened views (guard tour) based on a
specified interval.
All video sources connected to the system are displayed.
Drag and drop a video source from a tree of video sources into a
window for live or recorded video and audio monitoring.
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AVIGILON CONTROL CENTER 5.0

Drag and drop a saved view from a tree of views into a window for
live or recorded video and audio monitoring.
Configure how the tree of video sources, maps, web pages and
views is displayed.
Armed image panel is one or more regions in a window for displaying
video directly linked to triggered alarms and rules.
Alarms can be acknowledged directly from an armed image panel.
Digital outputs can be manually triggered from the video monitoring area.
Maps
Create a map to represent the physical location of cameras and other
devices throughout the surveillance system.
Maps are created from images stored in JPEG, BMP, PNG, or GIF
image formats.
Maps can contain links to other maps and reference a subsection of a
cameras field of view.
Drag and drop a video source from a map into a window for live or
recorded video and audio monitoring.
Cameras on a map are highlighted if the camera is linked to an alarm
that has been triggered.
A map within a map is highlighted if it contains a camera that is linked
to an alarm that has been triggered.

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System Requirements
Avigilon Control Center Client
System requirements for a machine that will
only be used as a remote monitoring client
with a single monitor with a resolution of
1280x1024. Additional monitors and higher
resolutions may require additional processing
resources.

Recommended
Operating System

Windows XP with Service Pack (SP) 2 or later, Window Vista, or Windows 7

(32-bit or 64-bit)

Processor

Intel Dual Core 2.0 GHz

System RAM

2 GB

Video Card

PCI Express, DirectX 10.0 compliant with 256 MB RAM

Network Interface

1 Gbps

Hard Disk Space

500 MB

Avigilon Control Center Server - Server Configuration

System requirements for a HD NVR Server
with a recording capacity of 32MB/s
(256Mbps) from up to 128 cameras. The
specifications below are intended for an HD
NVR Server with only remote viewing.

Recommended
Operating System

Windows XP SP2, Windows XP SP2 x64, Windows Vista 64-bit, Windows

Server 2003 SP2, Windows Server 2008, or Windows 7.

Processor

Intel Quad Core Xeon 2.0 GHz

System RAM

4 GB DDR2

Network Interface

1 Gbps Intel Pro/1000 or Broadcom NetXtreme II server adapters

Hard Drives

SATA-II 7200 RPM Enterprise Class Hard Drives

Avigilon Control Center Server - Workstation Configuration

System requirements for a HD NVR
Workstation with a recording capacity of
10MB/s (80Mbps) from up to 64 cameras and
the ability to view live and recorded image
data locally. This system should be able to
support up to two monitors with a resolution
of 1280x1024 each.

Recommended
Operating System

Windows XP SP2, Windows XP SP2 x64, Windows Vista 32-bit or 64-bit,

Windows Server 2003 SP2, Windows Server 2008, or Windows 7

Processor

Intel Quad Core Xeon 2.0 GHz

System RAM

2 GB DDR2

Network Interface

1 Gbps

Video Card

nVidia Quadro FX 570 dual DVI

Hard Drives

SATA-II 7200 RPM Hard Drives

Avigilon Control Center Gateway

Avigilon Control Center Gateway can be
installed on the same computer as Avigilon
Control Center Server, but for optimal
performance results it is recommended that
the Gateway be installed separately. The
Gateway can handle up to 36 concurrent
video streams if installed on a computer with
the listed requirements:

Recommended
Operating System

Windows XP SP2, Windows XP SP2 x64, Windows Vista 64-bit, Windows

Server 2003 SP2, Windows Server 2008, or Windows 7

Processor

Quad Core 2.0 GHz

System RAM

4 GB DDR2

Hard Drive Capacity

500 MB

2013 2013 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors.
AVIGILON, CAPTURE IT WITH CLARITY, HDSM, HIGH DEFINITION STREAM MANAGEMENT (HDSM), THE BEST EVIDENCE and LIGHTCATCHER are unregistered and/or registered trademarks of Avigilon Corporation in Canada and other jurisdictions
worldwide. Other product names mentioned herein may be the unregistered and/or registered trademarks of their respective owners. and are not used in association with each trademark in this document.

AVIGILON CONTROL CENTER 5.0

Avigilon Control Center 5.0 software

with HDSM