Smart View 11 - Issues

Smart View 11.1.2.
1 and intricacies associated with it

Smart View 11.1.2.1 has been around for a while and has added some enhanced features to its
list. The new office ribbon, ability for 'single sign on' and quickly flip between applications
without the pain of entering your credentials over and again, and some more to add. But not to
forget, good things always carry a "BUT" with it.
Surely the users know what I am talking about. In the following post, I will be discussing about
some intricacy which hangs around with Smart View 11.1.2.1.
1. Decompression Failed Error
While working with Smart View 11.1.2.1, user may come across an error when it pops-up on the
screen with the message "Decompression Failed" and sometimes followed by "Invalid Pointer".
It may occur at different instances as in sometimes while refreshing a worksheet, or performing
an adhoc analysis, or leaving the connection till session time out.
There is a workaround which may help you to avoid this error to some extent but not
completely.
In EAS, expand the view on left hand side to reach Provider services
Right click on server name and 'Edit' properties
Edit the session time out value to increase it, say 1 or 2 hours
Restart APS services
There is a second workaround to avoid the same, but I would highly recommend to
take necessary back-up of the Registry, before carrying out any changes. Please
apply the following changes in Dev/QA environment first to avoid any break-down
in Prod environment.
Make following changes to EAS, APS, Essbase, EPMA, Planning servers. Go
toHKEY/Localmachine/System/CurrentControlSet/tcip/parameters and change the
values for the following.
TCPTimedWaitDelay dword decimal value of 30
MAXUSERPORT dword decimal value of 65534
MAXFreeTcbs dword value of 6250
2. Member search functionality does not work in Smart View 11.1.2.1
This is kind of a weird error but yes it is part of Smart View 11.1.2.1. When a user tries to search
for a desired member (with member name) in a hierarchy using member selection, the search
functionality does not work. The top member of the hierarchy gets selected, although the
member still exists in the hierarchy.
Though Oracle would surely take some time to resolve this issue and come up with some patch
in future, you can try out a work around to make the search work. Before doing a member
selection, turn ON the alias table. Go to Essbase tab, click on 'Change Alias' and then select alias
table (or default). try to search for the desired member using Search member functionality, you
should get the desired member. Better way to check it by selecting the drop-down beside find
button and select 'Check All Found'. It will check all members which match the search string.
3. Smart View Log file error
In order to setup a new connection in Smart View, it is required to update the Shared
Connections URL. Shared connections URL can be updated by going into Smart View tab ->
Options -> Advanced and provide the URL. While changing this Shared Connections URL, user
may encounter a log file error.
Need to update the logging file location. Under Smart View tab -> Option -> Advanced, check
the box "Route Messages to file" and update the file path to your desired location. It will stop
popping the log file failure message.
4. HsTbar.xla not found
Upgrading to Smart View 11.1.2.1 brings along an error when user opens the Excel file.
Here goes the solution:

Go to Excel options
Add-ins
Go to the bottom
Uncheck the box HsTbar. If it prompts you "If you want to remove from list", click 'No'
Click OK. Close excel and open again
5. Essbase tab in Excel does not show all the time
When a user opens a Hyperion sheet created with Smart View version prior to 11.1.2.1, user is
able to view 2 tabs SmartView and Essbase. But sometimes Essbase tab goes away displaying
only Smart View tab.
It is actually no error but the way Smart View 11.1.2.1 has been designed to work. Smart View tab
shows up all the time when even when you open a blank excel sheet. Essbase tab shows up only
when user is connected to Hyperion system or do an adhoc analysis.
6. Alias names and Sheet formatting
Users, who migrate from prior versions of Smart View to 11.1.2.1, usually encounter a state
where their old Smart View reports, when refreshed in new version lose their grouping, member
name changes, lose formatting, etc.
This usually happens when the old sheet is saved with Alias name set to some Alias table, but the
new Smart View 11.1.2.1 connection is set to "None" or vice-versa.
To correct the same:

Connect to the database (Shared or private connection)
Right-click on database and select "Set Alias table"
Select the desired 'Default' or 'None'
Now load the file

Smart View 11.1.2.1 also gives an option to retain excel sheet formatting. This helps to refresh the
sheet without losing any customized formatting done to sheets.
Go to Smart View tab in excel. Select Options from excel ribbon. Go to Formatting and check
the check-box which says Use Excel Formatting. This helps the user to retain customized
formatting in the sheet.
7. Smart View tab disappears from Excel

While working with Smart View, user may receive a pop-up mentioning about encountering an
error and excel crashes. The next time excel is started it prompts the following error.
The Smart View tab is not visible in the top menu.In such cases, follow the below steps:
Navigate to 'Excel options'
Select 'Add-ins' tab from left panel
Go to Excel Add-ins (at bottom, with a drop down), click on the drop-down arrow and
select disabled add-ins, click 'Go'
In the disabled add-ins, select Hyperion and click 'Enable'
Close excel and re-open

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Smart View 11.1.2.

1 and intricacies associated with it

2. Member search functionality does not work in Smart View 11.1.2.1

Here goes the solution:

To correct the same:

Now load the file

7. Smart View tab disappears from Excel

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