Scribd Logo
Upload

Welcome to Scribd!

  • 173 views

    Pom-1 Bba

    Uploaded by

    Rajat Suri
    The document discusses production and operations management. It defines operations management as the direction and control of processes that transform inputs into finished goods and services. It lists the objectives of production management as producing products at pre-established cost, specified quality, and stipulated time frames. The document also outlines different types of production processes including job production, batch production, and continuous production.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as RTF, PDF, TXT or read online from Scribd

    Pom-1 Bba

    Uploaded by

    Rajat Suri
    173 views9 pages
    The document discusses production and operations management. It defines operations management as the direction and control of processes that transform inputs into finished goods and services. It lists the objectives of production management as producing products at pre-established cost, specified quality, and stipulated time frames. The document also outlines different types of production processes including job production, batch production, and continuous production.

    Original Title

    POM-1 BBA

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    RTF, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document discusses production and operations management. It defines operations management as the direction and control of processes that transform inputs into finished goods and services. It lists the objectives of production management as producing products at pre-established cost, specified quality, and stipulated time frames. The document also outlines different types of production processes including job production, batch production, and continuous production.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as RTF, PDF, TXT or read online from Scribd
    Download as rtf, pdf, or txt
    173 views9 pages

    Pom-1 Bba

    Uploaded by

    Rajat Suri
    The document discusses production and operations management. It defines operations management as the direction and control of processes that transform inputs into finished goods and services. It lists the objectives of production management as producing products at pre-established cost, specified quality, and stipulated time frames. The document also outlines different types of production processes including job production, batch production, and continuous production.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as RTF, PDF, TXT or read online from Scribd
    Download as rtf, pdf, or txt
    of 9

    PRODUCTION & OPERATIONS

    MANAGEMENT
    Manish Singh

    Why should you study


    PRODUCTION & OPERATIONS
    MANAGEMENT ?

    Because ………….
    *Understanding of modern approaches to managing
    operations

    *Provides a systematic way of looking at


    organizational process

    *Presents interesting career opportunities

    *Concepts & tools of OM is widely used in other


    functions.

    Production
    Production involves the step by step
    conversion of one form of material into
    another through chemical & mechanical
    processing to create or enhance the utility
    of the products.

    What is operations management?


    # Operations management refers to the direction and
    control of the processes that transform inputs into finished
    goods & services
    *Organizations can be described as production
    systems.
    0100090000037400000002001c00000000000400000003010800050000000b0200000000
    050000000c0216040d0e040000002e0118001c000000fb029cff000000000000900100000
    0000740001254696d6573204e657720526f6d616e0000000000000000000000000000000
    000040000002d0100000400000002010100050000000902000000020d000000320a5a000
    0000100040000000000100e140420072d001c000000fb021000070000000000bc0200000
    0000102022253797374656d000000000000000000001800000001000000f8e21800e4040
    000040000002d010100030000000000

    Set of inputs : Materials, Labour, Facilities,


    Equipments, Land, Energy
    Outputs : Goods & Services

    Operation Inputs Outputs

    Bank Tellers, Staff, Computer Loan, deposit, safekeeping

    College Faculty, staff, library, Educated students, research


    computers

    Airline Aircrafts, pilots, flight Transportation from one


    attendant etc. location to another
    Process:
    Any activity or group of activities that takes
    one or more inputs, transforms & adds
    value to them and provides one or more
    outputs for its customers.

    Nested Process:
    Concept of a process within a process

    Transformation:
    It is the part of the system that adds value
    to the input
    Value can be added in four ways:
    *Alter
    *Transport
    *Store
    *Inspect

    Manufacturing Goods & Services


    Tangible Intangible
    Transfer of ownership No transfer of ownership

    Homogenous Heterogeneous

    A thing An activity or process

    Production & distribution are Production, Distribution, Consumption


    separated from consumption are simultaneous process.

    Core value produced in factory. Core value produced in buyer seller


    interaction.
    Can be stored Cannot be stored

    Customers do not participate in Customers participate in production


    production process process
    Quality control is possible Difficult to control

    Requires physical distribution Mostly worked with personal contact

    Attributes can be determined before Difficult to evaluate in advance.


    purchase eg. Colour, size etc.
    Shelf life – days to years Shelf life zero

    Similarities
    *Manufacturer not only produces goods and service
    organizations not only offer services. Both type of
    organization offer a package of goods & services.
    *Despite the fact that service providers cannot
    inventory their outputs, they must inventory the
    inputs for their products.
    *Many service operations have little outside
    customer contact.

    Productivity:
    It is the value of outputs (goods & services)
    produced divided by the values of input resources
    used.

    Productivity measures:
    Restaurant : Customer (meals) per labour hour
    Retail Store: Sales per square foot
    Utility Plant: Kilowatts per ton of coal
    Insurance firm: office productivity as no. of policies
    processed per employer per week.
    Operations Managers key skill areas:
    *Quantitative analysis to solve problems
    * Knowledge of information system to manage vast
    quantities of data.
    *Concepts of organizational behaviour to aid in
    designing jobs and managing jobs.
    *An understanding of international business methods
    to gain useful ideas about facility location,
    technology, and inventory management

    OM as a function
    *Coordination & effective communication among
    various functions are essential to achieve
    organizational goal.

    Discuss:
    Various functions & their responsibilities in
    an organization.

    Various functions & responsibilities:

    *Operations/Production transforms inputs into


    outputs.

    *Accounting collects, summarizes, and interprets


    financial information.

    *Distribution deals with the movement, storage,


    handling of inputs & outputs.

    *Engineering develops product & service designs and


    production methods.
    *Finance secures and invests the company’s capital
    assets.

    *Human resources hires & trains employees.

    *Marketing generates demand for the company’s


    output.

    Decisions in POM
    Decisions can be divided into 5 categories:
    *Strategic Decisions: determines company’s global
    strategies & Competitive priorities.

    *Process Decisions: job work, automation,


    improvements, technology decisions.

    3. Quality Decisions: to establish quality objectives &


    the ways to improve it (TQM) & the use of
    inspection & statistical method to monitor the
    quality produced (SPC)

    4. Capacity, Location & Layout Decisions:

    5. Operating Decisions: Supply Chain Management,


    Forecasting, Inventory management, Resource
    planning & Scheduling decisions are done.
    Types of Production
    There are 3 types of production:
    *Job
    *Batch
    *Continuous

    Job Production
    A process with the flexibility needed to
    produce a variety of products or services in
    significant qualities. (customer
    requirements of special order)

    Eg: machining a metal casting for a customized


    product, handling a special delivery mail, making
    customized cabinets etc.
    Batch Production
    A process that differs from the job process
    with respect to volume, variety & quantity.

    Eg: making components to feed the assembly line,


    processing loan, manufacturing medicines etc.

    Continuous Production
    The extreme end of high volume,
    standardized production with rigid line
    flows.

    Eg: Petroleum refineries, chemical plants, plants


    making beer, steel etc.

    Two types of continuous production:


    a. Mass Production
    b. Flow Production

    Objectives of Production Mgmt.


    1. Ultimate Objective
    The primary responsibility of the
    manufacturing activity is to produce a
    product or products at
    #pre-established cost
    #according to specified quality
    #with stipulated time frame

    i.) Manufacturing Cost:


    Reduction in Variable Cost, Fixed Cost, Increase in
    volume of production & allocation of fixed overheads.

    ii) Product Quality


    Quality standards should be maintained, cost and
    time schedule should not be compromised.

    iii) Manufacturing Schedule


    Time schedule should be broken into sub systems
    & should not be set for shipment alone

    2. Intermediate Objectives:
    To attain optimum utilization of various
    types of inputs.
    i) Machinery & Equipment:
    Acquisition & Utilization of machinery &
    equipments

    ii) Materials:
    per unit material cost should be specified &
    efforts should be made to increase the
    inventory turnover.

    iii) Manpower
    Manpower should be closely allied with the
    objective of manpower selection, placement,
    training, rewarding & utilization

    iv) Manufacturing services


    Provision of proper & adequate services that
    directly affect the utilization of inputs
    (men, machine, material) like, power, water
    supply, material handling etc.

    You might also like