YouTube Creator Playbook
YouTube Creator Playbook
YouTube Creator Playbook
Contents
Introduction3
Playbook Structure
4
Icons & Key Definitions
5
Section 1: Content Marketing as
Part of Your Brand Strategy
6
Key Steps to Build Your Content Plan
7
Guiding Principles
12
Checklist14
Section 2: 10 Fundamentals to Create
Content People Love
15
Checklist30
Section 3: Schedule Your Content
31
Develop a Programming Strategy
32
Checklist40
Section 4: Optimize Your Content
41
Metadata42
Thumbnails48
Annotations51
Playlists55
Channel Experience
59
Checklist64
Introduction
In a world of short attention spans and increasing
options, advertising is undergoing a sea change.
Moreand more, ads are becoming content that
people choose to watch. In this playbook, we translate
the tools and know-how developed by a generation
of YouTube content creators to help brands as they
develop content strategies that will resonate with
21st-century consumers.
Why YouTube?
Online video presents opportunities that television simply
doesnt. YouTube is patronized by a hyper-engaged, highlyconnected younger audience who craves the two-way
communication YouTube offers. And unlike TV, YouTube
liveseverywhere because its accessible on hundreds of
millionsof mobile devices globally.
Well take you through all the steps to define and implement
a successful content strategy on YouTube. We look at how
to create successful videos, how to devise an overall channel
strategy, and how to promote your videos through both paid
and non-paid avenues on YouTube. Finally, we discuss how
tomeasure your results and adjust your strategy accordingly.
Playbook Structure
The Brand Playbook is divided into seven sections.
Each section presents several optimizations or
strategies for building engaged audiences on YouTube.
These best practices are explained in stages to help
you understand each point and guide you through
taking action.
Overview
Includes:
Strategy: Brief description.
Why It Works: Reasoning or context.
How To Do It: Short explanation of how to implement.
A Visual Key Guide to:
Time Cost: Estimates how much time is required.
Effect: Outlines which metrics are affected by optimization.
Impact Rating: Estimates how much effect an optimization or
strategy will have on outlined metrics.
Optimization Type: Denotes whether optimization or strategy
impact Brand Awareness, Consideration, Sales or Loyalty.
Details
Provides context and further detail on why this specific
bestpractice is important or how to implement it.
Examples
Presents examples and/or different methods or variations.
Minimal
0-5 minutes
Moderate
Less than 1 hour
Medium
1+ hours
Major
Full day or more
Impact rating:
Moderate
1 out of 5
Strong
3 out of 5
Major
5 out of 5
Section 1:
Content Marketing
as Part of Your Brand
Strategy
Follow our guiding principles as you develop your content onYouTube and define how
it should fit with your overall brand strategy.
Before making videos, create a content plan to ensure that your contentboth
meets your brands goals and engages your intended audience. Ourfive guiding
principles will then help you define your content marketing specifically on
YouTube using simple questions.
Contents:
Key Steps to Build Your Content Plan
Guiding Principles
Checklist
Impact
Viewership
Subscribers
5 out of 5
Why It Works:
Your strategy is more likely to
succeed when its appropriately
conceived, targeted and measured.
Effect
Watch Time
Engagement
Time Cost
Optimization
Brand Awareness
How To Do It:
Loyalty
Influence
Consideration
Major
Full day or more
Drive sales
7
INSPIRE
EDUCATE
ENTERTAIN
Regularly scheduled
push content
designed for your
prime prospect
Hero
Large-scale, tentpole
events or go big
moments designed
toraise broad
awareness
Store
Deliver
Activate
Guiding Principles
You know how to reach your audience, but you need to
translate your approach so it works on YouTube. These
five guiding principles will help you better understand your
audiences behavior on YouTube so you can make excellent
videos that speak to your target.
12
Guiding Principles
4. Know the competition
Spend some time looking at what your top competitors
are doing with their online video content. Visit their
YouTube channels and see whats performed well for them,
and look atwhat theyre up to across the entire digital
ecosystem. Whatare they doing successfully? Where are
thereopportunities for your brand?
Tip
Search YouTube for keywords related to your products or
services. Which videos are most associated with your category?
Isyour competition present in the top results?
13
Use the key steps and questions discussed in this section to build your
content plan as subset of your Brand strategy.
Prioritize your brands objectives: awareness, consideration, online or offline
sales, or loyalty.
Add video-related details to the audience persona for your target audience on
YouTube. What do they watch? What do they like?
Decide what success looks like: What do you want to achieve with this video
campaign? Set the proper metrics for your efforts.
14
Section 2:
10 Fundamentals to Create
Content People Love
Develop a creative strategy that will build up your audience and engage them
over the long term.
A successful creative concept can have an enormous impact on a channel.
Compelling videos can bring in new viewers, introduce them to the rest of your
content, and build a loyal fanbase. While no strict rules govern content creation
on YouTube, ten fundamental principles have emerged as the most important
guides to a successful creative strategy.
Contents:
The 10 Fundamentals of a Creative Strategy on YouTube:
1
2
3
4
Shareable Content
Collaboration
Discoverable Topics
Accessibility
5
6
7
8
Consistency
Targeting
Sustainability
Converse With Viewers
9 Interactive Content
10 Authenticity
Checklist
15
The 10 Fundamentals of a
Creative Strategy on YouTube
Strategy:
How To Do It:
Why It Works:
YouTube is a unique platform.
Understanding how to build, serve and
engage your audience leads to more
loyal viewers. You dont have to utilize
each of the ten fundamentals in this
section, but you need to figure out
which will drive audience for you.
16
1 Shareable Content
With the rise of social media platforms, sharing has become one
of the most important ways to find and develop an audience.
While you cant guarantee any video will go viral, you can
make it more shareable by using some proven tactics.
17
1 Shareable Content
18
2 Collaboration
The audience youre seeking already exists on YouTube you
just need to find it. One effective method? Collaborate with
established YouTube creators who are already reaching your
target demo.
Why collaborate?
It makes creative sense. If a creator is already interested in
your product, an authentic collaboration is a logical next step.
It benefits both parties. If you can offer a creator value that
they couldnt get from anyone else, they benefit too.
It builds audience. Each channel can tap into the others
audiences and find new fans. And a YouTube creators
audience understands the platform how to subscribe,
comment and engage.
Best practices
Be original. YouTubers are naturally skeptical of traditional
endorsements. Think of a clever (and transparent) way to
involve a creator with your brand.
19
2 Collaboration
20
3 Discoverable Topics
Be discoverable
YouTube is one of the most-used search engines in the world.
People pour onto the site looking for videos about all sorts of
subjects. These viewers may not necessarily be looking for your
video, but they will land on it when its surfaced by the site.
Tip
Use google.com/trends to find out what type of content your
audience is looking for. This will inform your content strategy.
Use the YouTube Trends dashboard to identify popular videos
that your audience is watching.
21
4 Accessibility
Youll know youve done your job when every episode of
yourshow can be fully appreciated by a first-time viewer.
Inother words, your videos shouldnt lock out new viewers
whostumble upon them.
Remember, a significant percentage of your audience will
discover your video from a social feed, a search result or a
related video placement. That means they wont have any
context for the material.
Even a consistent series can be structured so that each video
stands on its own and is accessible to new viewers.
22
5 Consistency
Why be consistent?
It compels your audience to return again and again to
whatthey like and are familiar with.
It increases fan loyalty.
It makes your audience comfortable.
It helps your audience develop a sense of expectation.
23
5 Consistency
Consistency of format/Rokenbok
> Rokenbok Airport
Consistency of schedule/RhettandLink2
Consistency of elements/PBSideachannel
Consistency of voice/Vice
24
6 Targeting
The more you can identify the group youre attempting to reach,
the better the response to your content will be.
Determine whether youre seeking to reach a broad group or
a niche audience. Niche groups may include people who are
extremely passionate about certain subjects, such as Minecraft,
fingernail art or toy collecting.
Tip
Use YouTube Analytics to track which of your videos appeal
toyour target audience. See Measurement on page 91 to
learnmore.
>P
UMA Football: Usain Bolt corre com Sergio Agero
25
7 Sustainability
Plan for the long run
If youve designed a consistent format for your videos, great.
Now its time to make sure you can sustain that format. Take
a long look at all the elements of the production, from the
location and the actors to the overall budget, and decide if
youll be able to maintain the project over time.
26
27
9 Interactive Content
While being conversational with your viewers can help build
loyalty, YouTube channels can take engagement further.
Viewer involvement can vary. You can share viewer questions
and feedback in your videos, or incorporate their actual content
into your brand channel. In some cases, you can let viewers
dictate the content itself.
28
10 Authenticity
In the digital age, viewers crave personal connections, and they
want to learn more about what makes you special. Tell them
why you do what you do: share your brands core values, years
of service, and dedication to serving them.
29
10 Fundamentals to Create
Content People Love
Checklist:
Checklist of things to consider. Discover which strategies work for your brand.
30
Section 3:
31
Impact
Viewership
Subscribers
4 out of 5
Why It Works:
A consistent, predictable
programming schedule encourages
viewers to return to your channel
to see whats new.
Effect
Watch Time
Engagement
Time Cost
Optimization
Brand Awareness
How To Do It:
Adopt at least one strategy to boost
discoverability, engagement and
growth as your channel develops.
Influence
Consideration
Major
Full day or more
Grow Loyalty
32
33
You know who you want to reach. But to draw viewers to your
channel, you need to capture their intent that is, understand
what theyre searching for when they come to YouTube.
Use search insights to find the most frequent searches (aka
queries). Which queries can your brand credibly answer?
34
Hub content
Hub content is regular, scheduled content that provides a
reason to subscribe to a channel and return on a regular basis.
Episodic and formatted series work best as hub content.
35
Hero content
Hero content refers to the big, tent-pole events that are
designed to provide a massive step-change to your audience
growth. Hero content could be a live-streamed event, a viral
video, a Google+ Hangout with top talent, a cross-promotion
with a YouTube influencer, or even a made-for-YouTube ad.
Itmay revolve around a large cultural event like Halloween or
the Super Bowl, or it may be a major event that you instigate.
Tip
36
Tip
See the sample programming calendar on page 33 for ideas on
how to space out and integrate the release of hygiene, hub and
hero content throughout the year.
37
38
Sample Programming
Plan and Schedule
HYGIENE CONTENT
HUB CONTENT
HERO CONTENT
EVENT ACTIVATION
CONTEST ACTIVATION
SPORTS SERIES
AD CAMPAIGN
PRODUCT EDITORIALS
PROMOTION
SPORTS SERIES
AD CAMPAIGN
AD CAMPAIGN
39
Capture intent across your target audience: What are they searching for on YouTube?
Create hygiene content that clearly and usefully answers these queries.
Create recurring episodes, or hub content, to induce viewers to keep returning to
see more.
Identify tent-pole events for your audience and schedule hero content around them
throughout the year.
Build a channel calendar to map your content strategy over the year.
Promote your channel across your videos and encourage viewers to subscribe.
40
Section 4:
41
Metadata
Strategy:
Impact
Effect
Search traffic
Viewership
5 out of 5
Click-through Rate
Why It Works:
Metadata helps YouTube index
yourcontent. This is critical to
building views from search and
suggested videos.
Time Cost
Optimization
Brand Awareness
How To Do It:
Loyalty
Influence
Consideration
Minimal
5 minutes
Drive Sales
42
Metadata
YouTube is the worlds second-largest search engine, and it
usesmetadata your videos title, tags and description to
index your video correctly. To maximize your presence in
search, promotion, suggested videos and ad-serving, make
sureyour metadata is well-optimized. This includes title,
description and tags.
Title
Make it compelling this is your videos headline. If it showed
up in a search, would you click on it?
Always represent your content accurately.
Offer keywords first, branding at the end.
For serial content, add the episode number to the end
of thetitle.
Compelling title
> GE: How much science can you fit into 6 seconds
43
Metadata
Description
44
Metadata
Tags
Tags are descriptive keywords that will help people find your
videos. Create a set of standard tags for your channel that can
be applied to any video you publish (e.g. filmmaking, animation,
comedy, Funny Videos, Pet Videos, etc).
Google Trends
google.com/trends
45
Metadata
Examples:
Series titling
> GoPro
46
Metadata
Examples:
47
Thumbnails
Strategy:
Impact
Effect
Search traffic
Viewership
2 out of 5
Click-through Rate
Why It Works:
Thumbnails act as miniature
marketing posters for your videos
they attract viewers to your content
and compel them to click through
towatch.
Time Cost
Optimization
Brand Awareness
How To Do It:
Loyalty
Influence
Consideration
Moderate
<1 hour
Drive Sales
48
Thumbnails
Visual guidelines
Use visual cues (colors, images, shapes, personalities)
that are consistent with your brand.
Clear, in-focus, high-resolution
(640px x 360px min., 16:9 aspect ratio)
Bright, high-contrast
Close-ups of faces
Thumbnails show up in different sizes and formats all across
the platform and outside of it. Make sure youve got a strong,
vibrant image that pops no matter what size it is.
General guidelines
Tip
Upload high-resolution thumbnails so they appear crisp and clear
wherever viewers happen to see them.
49
Thumbnails
Examples:
Clear, high-quality thumbnails
> HotWheels
> Vogue
> GoPro
> BMW
50
Annotations
Strategy:
Impact
Why It Works:
Annotations are unique to YouTube.
They can drive viewers to more
content, increase community actions
on your videos, and attract new
subscribers.
Viewership
Subscribers
3 out of 5
Watch Time
Engagement
Time Cost
Optimization
Brand Awareness
How To Do It:
Add relevant and helpful
annotations to all your videos after
upload. Use annotations on archive
videos to direct traffic to new
initiatives or content.
Effect
Loyalty
Moderate
<1 hour
Influence
Consideration
Drive Sales
51
Annotations
Annotations are clickable overlays that you can add to your
YouTube videos. You can use annotations in a huge variety of
ways brands and partners are always thinking of new and
innovative uses.
Annotations are a great way to encourage your viewers to
engage with your video and take meaningful actions as a
result. The key is to create an annotations experience that
isconversational and interactive.
52
Annotations
Spotlight annotations
53
Annotations
Examples:
54
Playlists
Strategy:
Impact
Why It Works:
Playlists make it easy for viewers to
lean back and watch multiple videos
with minimal effort. Playlists can
increase watch time.
Effect
Viewership
Watch Time
4 out of 5
Time Cost
Engagement
Optimization
How To Do It:
Brand Awareness
Loyalty
Moderate
<1 hour
Influence
Consideration
Drive Sales
55
Playlists
Playlist best practices
Choose a strong thumbnail for your playlist. Make it pop!
If a playlist needs context, upload a short, snappy intro video
orinterstitial videos with a host. Create a hosted playlist.
Make your metadata work for you. A strong title, tags and
description will help people find your playlist. (See Metadata.)
Use Playlist Notes to write conversational asides about
individual videos.
Playlists allow you to collect, organize and publish multiple
videos together. This increases watch time and creates another
asset that will appear in search results and in Suggested Videos.
You can create playlists using your own videos, other videos, or
a combination of both.
Playlists
Examples:
57
Playlists
Examples:
58
Channel Experience
Strategy:
Impact
Why It Works:
An effective channel strategy
communicates what your channel is
all about and gives viewers a reason
to keep returning. A well-organized
channel page and robust channel
metadata will make your channel a
richer destination for both current
and potential subscribers.
Effect
Viewership
Subscribers
4 out of 5
Watch Time
Engagement
Time Cost
Optimization
Brand Awareness
How To Do It:
Loyalty
Influence
Consideration
Moderate
<1 hour
Drive Sales
59
Channel Experience
Your channel is the face of your brand on YouTube. It allows
you to collect and organize all your videos in one place. Several
customizable channel features will help ensure that youre
delivering the best experience for your viewers while making
your brand more discoverable across YouTube.
Channel description
The first few words of your channel description appear most
frequently across the site, so highlight your most important
branding upfront.
Include your upload schedule, especially if you host multiple
content types or series.
Channel art
Channel art is your channels primary branding across all
devices. Create customized, visually-compelling channel art.
Busy images dont scale well, so keep the image simple.
Add website and social media links to the About tab. Include
these links in your channel art to help tie your YouTube
presence to the rest of your online brand.
Check how your channel looks in search, related channels
and the channel browse page. Do your channel icon, channel
name and channel art do a good job representing your brand
to potential fans?
Tip
Associate your official website with your YouTube channel.
60
Channel Experience
Optimizing for subscribed fans
Channel trailer
Enable the channel trailer for unsubscribed viewers.
This video will auto-play, so tell new visitors what your
channels all about and why they should subscribe.
Keep your trailer short, but make sure you ask the
fans tosubscribe!
Show, dont tell. Give potential fans a taste of your
best content.
Sections
Sections organize videos, playlists and channels on your
channels Browse page. Subscribed and unsubscribed viewers
will see them.
Sections can divide your content by genre, theme, show or any
other criteria. Effective organization will help your audience
find the content most relevant to them.
61
Channel Experience
Gain subscribers by promoting your channel
Once youve optimized your channel for new viewers, its time to
use YouTube tools to bring new users to your channel.
InVideo Programming Channel Promotion
Enable Channel Promotion in InVideo Programming to place
your channel icon across your entire video library.
Annotations and calls to action
Use end-cards or other clickable annotations to push viewers
to your channel page.
Vocal calls to action along with annotations or video
description links can help increase click-through rates.
Linking with Google+
Link your YouTube channel to your Google+ page to amplify
the social reach of your videos, increase discoverability of
yourcontent and offer a more streamlined Google experience.
It is also meant to enable new features for easier management
of your YouTube channel. See Amplify Your Content With
Social on page 78.
Related Channels
Related Channels are promoted channels populated
by YouTube that appear on your channel page.
Recommendations are based on channels that are
similartoyours.
Be sure to enable Related Channels. Disabling the feature will
pull your channel from being promoted on other channels.
Featured Channels
Featured Channels are channels you choose to promote on
your channel page. For instance, highlight other channels in
your brands portfolio.
If you are promoting a large number of channels, rotate
through the list using the shuffle feature. This ensures
allyour channels get visibility.
Learn how to gain subscribers using paid promotion in
Turn Viewers Into Subscribers on page 75.
Tip
Make sure your icon doesnt distract from the videos or overlap
with existing annotations.
62
Channel Experience
Examples:
Channel Description
> TRX
Featured Channels
> GlamourMag
63
Get your metadata in shape! Make your titles, tags and video descriptions work
for you.
Create visually-compelling thumbnail images to make clicking on your videos
irresistible.
Include a few well-placed annotations in your videos. Ask for subscribers and drive
viewers to other videos, but dont overwhelm them.
Use playlists to group similar videos on your channel, and offer your viewers a
curated, lean-back watching experience.
Make sure your channel, description and icon are optimized for discoverability
across YouTube.
Consider featuring channels your brand supports on your brands channel page.
This is a great opportunity for cross-promotion with YouTube creators.
64
Section 5:
65
Impact
Why It Works:
Promoting your videos allows
youto connect with audiences who
might not have found your channel
otherwise. It can accelerate views
andshares of your content.
How To Do It:
Increase in
Search traffic
5 out of 5
Time Cost
Views, Clicks,
Subscriptions
Optimization
Brand Awareness
Effect
Loyalty
Moderate
<1 hour
66
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Skip Ad
If you drop the idea of ambushing
peoples attention by shoving videos
down their throat, and instead ask
themto view by invitation, you can
share an idea.
Chris Anderson, TED
68
Tip
To get started with TrueView video ads, contact your Google
representative or upload your video to YouTube, create an
AdWords account at adwords.google.com, create a new
online video campaign, set a budget, and follow the best
practices outlined in this playbook.
69
TrueView in-search
With in-search ads, your video appears in a special promoted
section of the video search results pages on YouTube and
Google video results.
You pay only when a viewer chooses to watch your video.
Bookan in-search ad when you want to surface any video in
thesearch results for a high-frequency query.
Tip
Need help setting up your campaign? Search for the Mastering
AdWords for Video playlist on YouTube.
70
Give users time to take action. The last ten seconds or more
of your video should give users time to click. Create a static call
to action in an end-card.
Give your video ad a real title. Ad titles are visible to the
user, so dont call it an ad. Use this space to double-down
onyour call to action and name it something like subscribe
tomy channel.
Upload a compelling thumbnail. Use clear, interesting and
creative thumbnails to entice users to click on your video ad.
71
72
73
Tablet
Your
Video Ad
Desktop
Television
Gaming
Laptop
Tip
If you want to drive a specific audience to an event, consider
combining video remarketing with TrueView. For example, if
youwant to target women who have previously engaged with
your content to drive them to a fashion week event, use TrueView
ads targeting women who have watched your videos or visited
your website.
74
2x
Subscribed
Unsubscribed
1x
Average watch time of
channel content in minutes
Targeting
Create a remarketing list of all users who have viewed a
channel video.
Create another list of all users who have subscribed to your
channel.
Combine these lists in a custom combination that targets all
viewers who have viewed a video but are not yet subscribers.
Ads
Create a channel trailer in which you remind your viewers
why they watched your videos in the first place, and include
a very clear call to action to subscribe. Promote this trailer
as a TrueView in-stream ad.
Tip
To drive subscriptions with your in-stream ad, use this as your
destination url: www.youtube.com/subscription_center?add_
user=[insert your channel here].
75
76
77
Section 6:
Amplify Your
Content With Social
Use social media to improve your contents discoverability and interact with your
audience on multiple platforms.
Online video is an inherently social medium. People are drawn to online video
andweb series because they can interact with the creators in ways that they
canton television. In this section, learn how to optimize the social amplification
ofyour content.
Contents:
Interact With Your Audience at Scale
Top Fans
Google+ Hangouts on Air
Leverage All Marketing Channels
Leverage Google+
Checklist
78
Impact
Why It Works:
An engaged community often leads
to a dedicated audience who will
come back to your channel again and
again and become powerful brand
advocates.
Subscribers
Viewership
4 out of 5
Time Cost
Click-through Rate
Optimization
Brand Awareness
How To Do It:
Create viewer-centric content,
engage with your audience through
leveraging the social features
offered by the platform, and develop
relationships with top contributors.
Effect
Loyalty
Medium
1+ hour
Influence
Consideration
79
Tip
Remember, good debates are a part of a healthy community;
remove comments targeted at an individual orgroup.
80
81
Sort your top fans by their engagement scores. Who are your
most engaged fans?
A recent comment.
82
83
Google+ Hangout
> Cadbury
84
Impact
Why It Works:
Video discovery is decentralized.
Findviewers where they are, and
share your video on the platforms
they trust.
Subscribers
Search Traffic
4 out of 5
Viewership
Click-through Rate
Time Cost
Optimization
Brand Awareness
How To Do It:
Use existing assets or new
partnerships and outlets to promote
your videos. Target your outreach
based on each initiatives character.
Effect
Loyalty
Medium to High
Influence
Consideration
Drive Sales
85
Social Channel
Unique Benefits
Social graph connects users and
facilitates video sharing.
Real-time feedback on YouTube
videos. Hashtags tie videos to trends
and events.
Unique storytelling medium to huge
global audience. Second-largest
search engine on the Internet.
Enhancing audience segmentation.
Driving engagement through
Hangouts.
Sharing & visibility of visual content.
Creating curated lifestyle content.
86
Powered by
Tip
Partner with a third party such as Wildfire, Googles in-house
social media marketing platform, to help you seamlessly execute
consistent campaigns across multiple networks.
Leverage Google+
Strategy:
Impact
Why It Works:
Google+ extends the reach of your
channel and improves content
discoverability across Googles
products and platforms.
Views
Engagement
4 out of 5
Comments
Discoverability
Time Cost
Optimization
Brand Awareness
How To Do It:
Connect your channel with a
Google+ page or profile, and take
advantage of new features that
enhance integration between
Google+ and YouTube.
Effect
Loyalty
Moderate
Influence
Consideration
Drive Sales
88
Leverage Google+
Top Fans: Linking your YouTube channel to your Google+ page
unlocks the Top Fans feature, which gives you more information
about your audience and more ways to engage with them.
Livestreaming through Google+ Hangouts On Air: Your
channel will be enabled for free live s treaming through Google+
Hangouts on Air.
Google+ sharing features enabled on YouTube: Uploads can
be auto-shared to Google+ publicly or privately to specific circles.
Annotation links to your Google+ page: You can place an
annotation in your videos that links to your Google+ page.
Usethis feature to increase awareness of your page, and to
getyour subscribers to follow you on Google+, too.
The integration between Google+ and YouTube will amplify
the social reach of your YouTube videos and offer a more
streamlined Google experience. It enables a number of
distribution and promotional benefits, including:
89
Define your community and give fans a reason to keep coming back for more videos.
Develop relationships with your top fans respond to their comments and
recognize them in your videos.
Spur conversations within your community. Know that healthy debate is a sign
of a strong community.
Use multiple social media platforms to find and engage your audience.
Use Google+ to learn more about your top fans and treat them to
exclusiveexperiences.
90
Section 7:
Measurement
Identify the right KPIs to measure the success of your brands YouTube strategy.
Measurement is key, both for defining success and optimizing towards it.
In this section, well present you with tools that will help you track metrics
around all of your paid, owned and earned media on YouTube. Well also
help you select KPIs that make sense for your objectives.
Contents:
Identify Your Key Metrics
KPI Summary
Tracking Tools Overview
Glossary
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Objective
Key Metrics
AUDIENCE
How did your audience discover
your videos?
Most brands find it useful to select one metric for each of the
three buckets that measure engagement with your content:
# Views or
% audience reached
EXPRESSION
Watch time
# subscribers or
% audience subscribes
Clicks
# shares or
% audience shares
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AUDIENCE
Are your videos attracting
anaudience?
# of views
% of paid views
% of organic views
% of earned views
EXPRESSION
How long is your audience
watching your content?
Watch time
PARTICIPATION
Is your audience endorsing
orsharing your content?
# shares
# shares
# earned shares
Objective
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KPI Summary
This table includes a fairly complete vision of different potential metrics you can measure on YouTube.
To properly track your efforts, you should pick only two or three metrics, depending on your specific objectives.
The other metrics can be used for diagnostics or optimization.
Objective
AUDIENCE
# of organic views
Demographic breakdown
Demographic breakdown
Clicks on annotations
EXPRESSION
# earned views x av. watch time
# earned subscribers
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Very easy, accessible tool that will help you measure the audience
watching your YouTube videos.
The View reports help you understand who watches your videos,
how theyre found and where theyre watched.
The Engagement reports give you insight into how users engage
around your videos.
developers.google.com/youtube/analytics
Easy, accessible tool that will help you measure your video
advertising efforts.
The Ads, Target and Video tabs break down the metrics to a
very granular level; excellent data for optimization efforts.
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Glossary
Annotations
Video Annotations are an uploader-controlled, dynamic
overlayon videos that allows you to overlay text on a video
and/or make parts of the video clickable. You can add, edit
and delete annotations to your videos, controlling the text,
placement, timing and link URLs. URLs can only be directed
toYouTube.com
Audience Retention
The Audience Retention report (formerly known as Hot Spots
in Insight) measures your videos ability to retain its audience.
Itshows when viewers fast-forward, rewind or leave your video.
Avatar
The square image on your channel page that represents your
channel across the site.
Bulletin
A message that channel owners can send to their subscribers.
Bulletins show up in subscribers feeds. Channel owners can
attach videos to a bulletin.
Calls to Action (CTAs)
These prompt the viewer to take an action.
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Glossary
Engagement
Interaction between the creator and the audience, the viewer
and the video, or the creator and the site. Can be measured by
the number of interactions (comments, favorites, likes, or new
subscriptions) per view.
Hosted Playlist
A collection of videos linked by additional hosted videos.
Hostedvideos can act as intros, outros and/or interstitials.
Hosted videos can contain an actual host (person) or creative
branding that acts as a host.
Favorite(s)
A user action that adds a video to their channels Favorites
playlist. This action can also be broadcast to subscribers
Like(s)
A user action that shows appreciation for a video.
This action can be broadcast to subscribers in the feed.
Feed
A stream of activity either for one channel (via the channel
page feed) or for multiple channels (the homepage feed).
Feedactivities include uploads, updated playlists, video
comments, channel comments, new subscriptions, bulletins,
likes, favorites and sharing. Users control what feed activities
they broadcast and, by subscribing to channels, what feed
activities are broadcasted to them in their homepage feed.
Metadata
The textual information that describes a video, channel or
playlist. Video metadata includes title, tags and description.
Playlist metadata includes title and description. Channel
metadata includes a description.
Hangouts on Air
Google+ Hangouts are a live video chatting feature, and they
can be broadcast on your YouTube channel.
Hook
Content that is meant to keep viewers interested in what
happens next. Ideally, a videos hook happens within the
first15seconds.
Optimization
An action that increases the potential success ofa video,
channel, playlist or content strategy.
Other Channels Module
An optional module that allows the channel owner to feature
other channels on their channel page.
Packaging
Graphics and/or content that adds context to a video. Packaging
can build your brand, connect your host with the audience, add
relevant context to archived content, or add scripted/annotated
Calls to Action.
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Glossary
Playlist
A playlist is a collection of videos that can be viewed, shared
and embedded like an individual video. You can create playlists
using any videos on YouTube. Videos can be in multiple playlists.
Uploaded videos and favorited videos are default playlists on
your channel.
Pre-buzz
Audience interest in a tent-pole event occurring in thedays
andweeks leading up to it.
Programming
The practice and strategy of organizing videos, shows or
channel content and activity into a daily, weekly or season-long
schedule.
Recommendation Activity
A strategy in which a channel likes, favorites or comments on
a video in order to promote that video to their subscribers
through the feed.
Series Playlist
A playlist that locks the videos into one specific playlist. Meant
for serial or episodic content that follows a narrative story arc,
videos included in a series playlist cannot beadded to other
playlists on the channel.
Share
Ability to distribute videos via social media, email or direct links.
This action can be broadcast to subscribers.
Suggested Videos
Video thumbnails that appear in the right-hand column of
watchpages and the homepage, or the tiled thumbnails that
appear when a video has finished playing.
Subscriber/Subscription
By subscribing to a channel, users will see that channels activity
in their homepage feed. Subscribers can also opt into email
communication from subscribed channels on a per-upload
and weekly digest basis.
Subscriber Box
See Other Channels Module.
Tags
Words or phrases used to describe the content of your videos.
Added to videos at time of upload (see Metadata).
Teaser
A short video that acts as a preview or trailer for longer
content. Can be used to promote larger content initiatives
orannouncements.
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Glossary
Templates
Different pre-set channel designs that can be used to
highlightvideos, playlists and other channels.
Watch time
The amount of time in aggregate that your viewers are
watchingyour videos. Watch time is estimated in Analytics.
YouTube Analytics
A tool that provides information across various metrics for
videos, channels and audience. Available in your user account.
Thumbnails
The images selected to represent your videos or playlists
onthesite.
Traffic Source
The referral source of a video view. The page, module or
sitethat drove a viewer to a video.
Vlog
A video-blog. A casual, conversational video format or genre
featuring a person talking directly to camera.
Watch Page
The page where the majority of video viewing happens.
URLswith the format youtube.com/watch?v=[video ID Here]
arewatch pages.
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