IBM TS3100 TS3200 3573 L2U Manual User Guide
IBM TS3100 TS3200 3573 L2U Manual User Guide
IBM TS3100 TS3200 3573 L2U Manual User Guide
Tape Library
GA32-0545-13
GA32-0545-13
Note!
Before using this information and the product it supports, be sure to read the general information under "Notices" in the
IBM System Storage TS3100 and TS3200 Tape Library Setup, Operator, and Service Guide.
To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/.
This edition applies to the IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and
Service Guide, GA32-0545-13, and to the subsequent releases and modifications until otherwise indicated in new
editions.
Copyright IBM Corporation 2007, 2013.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Encryption
iii
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Summary of changes
Table 2. Information added to the GA32-0545-13 edition
v Added a note in the Verifying Shipments section to refer new users to the "Install
Drives" section if they need to install drives into their driveless chassis.
v Updated the Configure Library: Network graphic to show Primary and Secondary IP
addresses for IPv4 and IPv6.
Table 3. Information added to the GA32-0545-12 edition
v Support for LTO 6
Specifications for Ultrium 6 drives
Table 4. Information added to the GA32-0545-11 edition
v Support for IPsec protocol
IPsec configuration menu added to Web User interface
Menu includes IPsec settings, IPsec policy, IKE settings, and ICMPv6 selectors
Table 5. Information added to the GA32-0545-10 edition
New Ultrium Half High drives:
v Feature Code 8148 - Ultrium 4 HH Fibre Drive V2
8Gb/s Fibre Channel, singe port
v Feature Code 8149 - Ultrium 4 HH SS Drive V2
6Gb/s SAS, dual port
v Feature Code 8049 - Ultrium 3 HH SAS Drive V2
6Gb/s SAS, dual port
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Contents
Read this first . . . . . . . . . . . . iii
Minimum firmware levels for common
features . . . . . . . . . . .
Accessing online technical support . .
Registering for My Notification . . .
Sending us your comments . . . .
Contacting IBM technical support . .
library
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Preface . . . . . . . . . . . . . xxvii
Chapter 1. Product description . . . . 1-1
Front panel . . . . . . . . . . . .
Rear panel . . . . . . . . . . . .
Bar code reader . . . . . . . . . . .
Encryption . . . . . . . . . . . .
Supported Internet Protocols . . . . . .
SNMP messaging . . . . . . . . . .
SNMP traps . . . . . . . . . . .
Maximum library storage capacity and data
transfer rate . . . . . . . . . . . .
Ultrium tape drives . . . . . . . . .
Speed matching. . . . . . . . . .
Channel calibration . . . . . . . .
Power management . . . . . . . .
Media . . . . . . . . . . . . .
Library specifications . . . . . . . .
Product environment . . . . . . . .
Supported servers, operating systems, and
software . . . . . . . . . . . . .
Supported device drivers . . . . . . .
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Monitor menu . . . . . . . . . . .
Control menu . . . . . . . . . . .
Configure menu . . . . . . . . . .
Service menu . . . . . . . . . . .
Web User Interface menus . . . . . . . .
Monitor Library menu . . . . . . . .
Manage Library menu . . . . . . . .
Configure Library menu . . . . . . .
Service Library menu . . . . . . . .
Import and export media during normal library
operation . . . . . . . . . . . . .
Configuring I/O stations and reserving slots .
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. 5-78
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Data cartridges . . . . . . . . . . .
Cartridge compatibility . . . . . . .
Capacity scaling . . . . . . . . .
WORM (Write Once, Read Many) cartridges .
WORM media . . . . . . . . . .
Data security on WORM media . . . .
WORM media errors . . . . . . . .
WORM requirements . . . . . . . .
Cleaning cartridge . . . . . . . . . .
Cartridge memory chip (LTO-CM) . . . .
Bar code label . . . . . . . . . . .
Guidelines for bar code labels . . . . .
Write-Protect switch . . . . . . . . .
Handling the cartridges . . . . . . . .
Providing training . . . . . . . . .
Ensuring proper packaging . . . . . .
Proper acclimation and environmental
conditions . . . . . . . . . . .
Completing a thorough inspection . . .
Handling the cartridge carefully . . . .
Examples of cartridge problems . . . .
Repositioning or reattaching a leader pin . .
Repositioning a leader pin . . . . . .
Reattaching a Leader Pin . . . . . .
Environmental and shipping specifications for
tape cartridges. . . . . . . . . . .
Disposing of tape cartridges . . . . . .
Ordering media supplies . . . . . . .
Ordering bar code labels . . . . . .
Chapter 7. Troubleshooting
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Installation problems . . . . . . . . . .
Library recovery problem determination . . .
Procedures for isolating CRU problems . . . .
Isolating a power supply problem . . . .
Isolating drive sled problems . . . . . .
Isolating a library controller card versus
accessor enclosure problem . . . . . .
Isolating Web User Interface problems . . .
Isolating accessor scanner problems. . . .
Isolating host attachment interface problems
Identifying a suspect cartridge . . . . . .
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
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A-1
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A-2
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A-6
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E-1
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Glossary
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Index . . . . . . . . . . . . . . . X-1
Contents
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Figures
1-1.
1-2.
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9-1.
9-2.
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10-2.
10-3.
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
10-4.
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Figures
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Tables
1.
2.
3.
4.
5.
6.
7.
1-1.
1-2.
1-3.
1-4.
1-5.
1-6.
1-7.
1-8.
1-9.
1-10.
1-11.
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A-1.
B-1.
B-2.
B-3.
B-4.
C-1.
D-1.
D-2.
E-1.
E-2.
F-1.
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Safety notices
Danger notice
A danger notice calls attention to a situation that is potentially lethal or extremely
hazardous to people. A lightning bolt symbol always accompanies a danger notice
to represent a dangerous electrical condition. A sample danger notice follows:
An electrical outlet that is not correctly wired could place
hazardous voltage on metal parts of the system or the
devices that attach to the system. It is the responsibility of
the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock. A lightning bolt
symbol always accompanies a danger notice to represent a
dangerous electrical condition.(D004)
Caution notice
A caution notice calls attention to a situation that is potentially hazardous to
people because of some existing condition, or to a potentially dangerous situation
that might develop because of some unsafe practice. A caution notice can be
accompanied by one of several symbols:
If the symbol is...
It means...
A generally hazardous condition not represented by other
safety symbols.
xix
It means...
svc00168
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
xxi
Rack safety
The following general safety information must be used for all rack mounted
devices.
DANGER
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
CAUTION:
v Do not install a unit in a rack where the internal rack ambient temperatures
might exceed the manufacturer's recommended ambient temperature for all
your rack mounted devices.
v Do not install a unit in a rack where the air flow is compromised. Ensure that
air flow is not blocked or reduced on any side, front, or back of a unit that is
used for air flow through the unit.
v Consideration must be given to the connection of the equipment to the supply
circuit so that overloading of the circuits does not compromise the supply
wiring or overcurrent protection. To provide the correct power connection to a
rack, refer to the rating labels on the equipment in the rack to determine the
total power requirement of the supply circuit.
v (For sliding drawers) Do not pull out or install any drawer or feature if the
rack stabilizer brackets are not attached to the rack. Do not pull out more than
one drawer at a time. The rack might become unstable if you pull out more
than one drawer at a time.
v (For fixed drawers) This drawer is a fixed drawer and must not be moved for
servicing unless specified by the manufacturer. Attempting to move the
drawer partially or out of the rack might cause the rack to become unstable or
cause the drawer to fall out of the rack.
(R001)
xxiii
CAUTION:
Removing components from the upper positions in the rack cabinet improves
rack stability during relocation. Follow these general guidelines whenever you
relocate a populated rack cabinet within a room or building:
v Reduce the weight of the rack cabinet by removing equipment, starting at the
top of the rack cabinet. When possible, restore the rack cabinet to the
configuration of the rack cabinet as you received it. If this configuration is not
known, you must do the following:
Remove all devices in the 32U position and above.
Ensure that the heaviest devices are installed in the bottom of the rack
cabinet.
Ensure that there are no empty U-levels between devices that are installed
in the rack cabinet below the 32U level.
v If the rack cabinet you are relocating is part of a suite of rack cabinets, detach
the rack cabinet from the suite.
v Inspect the route that you plan to take to eliminate potential hazards.
v Verify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that comes with your rack cabinet for
the weight of a loaded rack cabinet.
v Verify that all door openings are at least 760 x 2032 mm (30 x 80 in.).
v Ensure that all devices, shelves, drawers, doors, and cables are secure.
v Ensure that the four leveling pads are raised to their highest position.
v Ensure that there is no stabilizer bracket that is installed on the rack cabinet
during movement.
v Do not use a ramp that is inclined at more than 10 degrees.
v When the rack cabinet is in the new location:
Lower the four leveling pads.
Install stabilizer brackets on the rack cabinet.
If you removed any devices from the rack cabinet, repopulate the rack
cabinet from the lowest position to the highest position.
v If a long-distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also, lower the leveling pads
to raise the casters off the pallet and bolt the rack cabinet to the pallet.
(R002)
Power Cords
For your safety, IBM provides a power cord with a grounded attachment plug to
use with this IBM product. To avoid electrical shock, always use the power cord
and plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by
Underwriters Laboratories (UL) and certified by the Canadian Standards
Association (CSA).
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
a maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
CAUTION:
To comply with the Telcordia GR-1089-CORE standard for electromagnetic compatibility
and safety, for Ethernet RJ-45 ports, use only shielded Ethernet cables that are grounded
on both ends. In a NEBS installation, all Ethernet ports are limited to intra-building
wiring.
CAUTION:
The intra-building ports of the equipment or subassembly are only suitable for
connection to intra-building or unexposed wiring or cabling. The intra-building ports of
the equipment or subassembly must NOT be metallically connected to interfaces that
connect to the OSP or its wiring. These interfaces are designed for use only as
intra-building interfaces (Type 2 or Type 4 ports as described in GR-1089-CORE, Issue
4), and require isolation from the exposed OSP cabling. The addition of primary
protectors is not sufficient protection in order to connect these interfaces metallically to
OSP wiring.
An external Surge Protective Device (SPD) is not required for operating this library.
This product can be installed in a network telecommunication facility or location where the
NEC applies.
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Preface
This manual contains information and instructions necessary for the installation,
operation, and service of the IBM System Storage TS3100 Tape Library and
TS3200 Tape Library.
Note: The IBM System Storage TS3100 Tape Library and TS3200 Tape Library is a
customer installed unit. The customer is responsible for the setup and
maintenance of the tape library. The customer will be charged for service if a
service contract is not in place.
Related Publications
Refer to the following publications for additional information.To ensure that you
have the latest publications, visit the web at http://www.ibm.com/storage/.
v IBM System Storage TS3100 Tape Library and TS3200 Tape Library Getting Started
Guide (GA32-0546) provides installation information.
v IBM System Storage TS3100 Tape Library and TS3200 Tape Library SCSI Reference
(GA32-0547) provides supported SCSI commands and protocol governing the
behavior of SCSI interface.
v IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference (GA32-0450) provides
supported SCSI commands and protocol governing the behavior of SCSI
interface for the tape drive.
v IBM Tape Device Driver Installation and User's Guide (GC27-2130) provides
instructions for attaching IBM-supported hardware to open-systems operating
systems. It indicates what devices and levels of operating systems are supported.
It also gives requirements for adapter cards, and tells how to configure hosts to
use the device driver. All of the above are with the Ultrium family of devices.
v IBM Tape Device Driver Programming Reference (GA32-0566) supplies information
to application owners who want to integrate their open-systems applications
with IBM-supported Ultrium hardware. The reference contains information
about the application programming interfaces (APIs) for each of the various
supported operating-system environments.
v IBM Encryption Key Manager component for the Java platform Quick Start Guide
(GA76-0420) gets you started with a basic configuration for encryption on LTO 4
tape drives.
v IBM Encryption Key Manager component for the Java platform Introduction, Planning,
and User's Guide (GA76-0418) contains information to help you install, configure,
and use the IBM Encryption Key Manager component for the Java platform.
v IBM Tivoli Key Lifecycle Manager V1.0 (English) publications may be
downloaded from the following web site: http://www.ibm.com/software/
tivoli/library.
IBM Tivoli Key Lifecycle Manager Quick Start Guide (GI11-8738)
IBM Tivoli Key Lifecycle Manager Installation and Configuration Guide
(SC23-9977)
v The IBM Publications Center: http://www.ibm.com/shop/publications/order.
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items. Extensive
search facilities are provided. Payment options for orders are via credit card (in
xxvii
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Front panel
3
a77ug006
a77ug115
Table 1-1 on page 1-2 contains front panel descriptions for both the 2U library in
Figure 1-1 and the 4U library in Figure 1-2.
Copyright IBM Corp. 2007, 2013
1-1
Item
Description
1
Power button
Pressing this button powers ON the library. Pressing and holding this button for 4
seconds powers OFF the unit (soft power down). No power switch or button is found
on the back panel of the library.
2
Front panel
LEDs (left to
right)
v Ready/Activity (Green LED) - It is illuminated any time that the unit is powered ON
and able to function. It flashes whenever there is library or drive activity, or when
the library is powering up.
v Clean Drive (Amber LED) - It is illuminated when the drive must be cleaned. The
LED is turned OFF after the drive is cleaned successfully.
v Attention (Amber LED) - It is illuminated when there is a failure that indicates a
piece of media is bad, marginal, or invalid. It is cleared when all invalid cartridges
are exported from the library. The amber LED might also be lit because a power
supply or a power supply fan is failing, or a drive sled is defective, missing, or
replaced by a different drive type.
v Error (Amber LED) - It is illuminated when there is an unrecoverable library or
drive failure. A message is displayed at the same time on the Operator Control Panel
display.
3
Cartridge
magazines
4
Air vents
5
Control keys
These vents draw cooler air into the library enclosure and allow warm air to escape,
which helps keep the library at a normal operating temperature.
v UP (+) - The upper left button is used to scroll upward through menu items.
v DOWN (-) - The lower left button is used to scroll downward through menu items.
v CANCEL (X) - The upper right button is used to cancel a user action and return to
the previous menu screen.
v SELECT - The lower right button is used to display a submenu or force an accessor
action.
6
Machine type,
Model number,
and Serial
Number label
7
Operator
Control Panel
display
8
I/O station
The machine type, model number, and serial number of the library are on this label.
This serial number is the number that links the library to your warranty.
The input/output (I/O) station is used to import and export cartridges into and out of
the library.
v The 2U library has an elective 1-slot I/O station.
v The 4U library has an elective 3-slot I/O station.
1-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Rear panel
1
a77ug300
Figure 1-3. Rear panel (drive sled only) of a half high Fibre Channel drive
11
10
a77ug233
12
Figure 1-4. Rear panel of a 4U library with full high Fibre Channel drive and half high SAS drives.
11
10
a77ug234
12
Figure 1-5. Rear panel of a 2U library with a full high dual port SAS drive
1-3
Item
1
Power connector
Description
Both libraries require a 110/220 volt AC power connection.
v The 2U library has one power supply.
v The 4U library has a minimum of one power supply, but is capable of adding a
redundant power supply.
2
Host interface
connectors
The library has one or more of the following host interface connectors on the drive
sled:
v Fibre Channel connector
v SFF-8088 mini-SAS connector
3
This library supports the Ultrium 3, 4, 5, and 6 tape drive. The tape drive in the
library is packaged in a container that is called a drive sled. Drive sleds come in
full high or half high configurations. The drive sled is a customer replaceable unit
(CRU), and is hot-pluggable, which is designed for easy removal and replacement.
4
The shipping lock, which secures the accessor during shipping, and associated
label are stored on the rear panel of the library for future use. See Removing and
storing the shipping lock on page 4-4.
Note: The shipping lock must be removed before the library is powered ON to
allow the accessor to function properly.
5
USB port
6
Library Control
Board (LCC) LED
7
Serial port
8
Ethernet port
9
10
This LED indicates the status of the drive. When the LED is green, it indicates
normal drive activity.
The machine type, model number, and serial number of the library are on this
Machine type,
Model number, and pull-out label. This serial number is the number that links the library to your
warranty.
Serial Number
pull-out label
11
Fan vents
These vents allow air to escape from the power supply and tape drive sled.
12
ESD label
The Electrostatic Discharge label is a reminder that some of the components of this
library are susceptible to electrostatic discharge. See Electrostatic discharge on
page 10-1.
1-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Encryption
The LTO Ultrium 4, 5, and 6 Tape Drive supports host Application Managed
Encryption (AME), Library Managed Encryption (LME), and System Managed
Encryption (SME), with T10 encryption methods, for SAS and Fibre Channel drives
only. Data encryption is supported by LTO Ultrium 4, Ultrium 5, and Ultrium 6
Data Cartridges only. Encryption is also supported by library firmware version 4.0
or higher.
The encryption enabled drive contains the necessary hardware and firmware to
encrypt and decrypt host tape application data. Encryption policy and encryption
keys are provided by the host application or host server. A drive digital certificate
is installed at manufacturing time. Each drive receives a unique serial number and
certificate. The T10 application might validate each drive instance by checking the
drive's digital certificate.
The LTO Ultrium 6 encryption environment is complex and requires knowledge
beyond that of product trained Service Support Representatives (SSRs). The
Encryption function on tape drives (desktop, stand-alone and within libraries) is
configured and managed by the customer. In some instances, SSRs are required to
enable encryption at a hardware level when service access or service password
controlled access is required. Customer setup support is by Field Technical Sales
Support (FTSS), customer documentation, and software support for encryption
software problems. Customer 'how to' support is also provided by way of support
line contract.
The library firmware always allows the user to select "None" or "Application
Managed Encryption" from the Web User Interface, as long as there is at least one
encryption capable drive in the logical library. If a valid Transparent Encryption
license key is entered, "System Managed Encryption" or "Library Managed
Encryption" can be selected. The factory default is "None."
Note: The optional Transparent Encryption Key feature that enables System
Managed Encryption and Library Managed Encryption is not available on
TS3200 and TS3100 models that are purchased through High Volume
(HVEC) channels.
Note: All encryption settings are configured or reverified in the drive after any
library or drive reset. This action is because a new drive was added or an
existing drive was swapped with another drive.
For more information, see the IBM Tape Device Drivers documentation, and the
IBM LTO Ultrium Tape Drive SCSI Reference documentation. See "Related
Publications" in the Preface.
1-5
SNMP messaging
Occasionally, the library might encounter a situation that you want to know about,
such as an open magazine or a fault that causes the library to stop. The library
provides a standard TCP/IP protocol called Simple Network Management Protocol
(SNMP) to send alerts about conditions (such as need for operator intervention)
over a TCP/IP LAN network to an SNMP monitoring station. These alerts are
called SNMP traps. Using the information that is supplied in each SNMP trap, the
monitoring station (together with customer-supplied software) alerts operations
personnel of possible problems or operator interventions that occur.
SNMP traps
SNMP traps are alerts or status messages that are collected, monitored, and used to
proactively manage attached libraries with SNMP protocol with the host servers. In
summary, each trap provides the following information:
v Product Identification such as product name, description, manufacturer, model
number, firmware level, and the URL that the trap is designated for.
v Product Status such as the severity of the trap, status (current and previous) and
the time the trap occurred.
v Library State (physical device status) such as identification and status of devices
that is monitored. It would include enclosure, power supply, controller,
magazine status, drive count, cartridge slot count, and I/O station count. Also
included are certain library statistics, and where appropriate, the fault FSC (fault
symptom code) including the severity and description of that fault.
v Drive Status such as the identification of each drive in the library, firmware
level, serial number, and other address and status information.
v Trap Definitions such as library status change, open magazine, I/O accessed,
hard fault information, drive cleaning requests, excessive retries, and library that
is returning to normal operations. For more information, refer to Appendix G.
"SNMP Status MIB Variables and Traps" on page G-1.
v SNMP MIBs: The library's Management Information Base (MIB) contains units
of information that specifically describe an aspect of the system, such as the
system name, hardware number, or communications configuration. Status and
error data is also gathered by MIBs and sent to one or more IP addresses that
are defined during the SNMP configuration operation. Download the SNMP
MIB file for this library from http://www.ibm.com/storage/support.
Host Interface
1-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Table 1-3. Tape drive model and host interface type (continued)
Tape Drive Model
Host Interface
2U Library Specification
4U Library Specification
v 24 data cartridges
v 48 data cartridges
v Native: 60 TB
v Native: 120 TB
v 24 data cartridges
v 48 data cartridges
v Native: 36 TB
v Native: 72 TB
v 24 data cartridges
v 48 data cartridges
v Native: 19.2 TB
v Native: 38.4 TB
v 24 data cartridges
v 48 data cartridges
v Native: 9.6 TB
v Native: 19.2 TB
1-7
1-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug008
Figure 1-6. Library drive sled without ESD springs (SCSI sled shown)
a77ug202
Figure 1-7. Library drive sled with ESD springs [1] (SAS sled shown)
Note: Ultrium 3 and 4 SCSI, SAS, and Fibre Channel drives are allowed in the
same physical and logical library.
Speed matching
To improve system performance, the Ultrium 3, Ultrium 4, Ultrium 5, and Ultrium
6 Tape Drives use a technique called speed matching to dynamically adjust its native
(uncompressed) data rate to the slower data rate of the attached server.
Channel calibration
The channel calibration feature of the Ultrium 3, Ultrium 4, Ultrium 5, and Ultrium
6 Tape Drives customizes each read/write data channel for optimum performance.
The customization enables compensation for variations in the recording channel
transfer function, media characteristics, and read/write head characteristics.
Chapter 1. Product description
1-9
Power management
The Ultrium 3, Ultrium 4, Ultrium 5, and Ultrium 6 Tape Drive's power
management function controls the drive's electronics so that part of the electronics
completely turn OFF when circuit functions are not needed for the drive's
operation.
Media
The library uses Ultrium Tape Cartridges that provide up to 2500 GB native
capacity (up to 6250 GB with 2.5:1 hardware data compression) for LTO 6 Tape
Drives, up to 1500 GB native capacity (up to 3000 GB with 2:1 hardware data
compression) for LTO 5 tape drives, up to 800 GB native capacity (up to 1600 GB
with 2:1 hardware data compression) for LTO 4 tape drives, and up to 400 GB
native capacity (up to 800 GB with 2:1 hardware data compression) for LTO 3 tape
drives.
IBM Ultrium 6 Tape Drives can read and write LTO Ultrium 6 Data Cartridges.
Ultrium 6 tape drives can read and write LTO Ultrium 5 Data Cartridges at
original Ultrium 5 capacities, and can also read LTO Ultrium 4 Data Cartridges
with improved data rates. IBM Ultrium 5 tape drives can read and write LTO
Ultrium 5 Data Cartridges. IBM Ultrium 5 tape drives can read and write LTO
Ultrium 4 Data Cartridges at original Ultrium 4 capacities, and can also read LTO
Ultrium 3 Data Cartridges with improved data rates. IBM Ultrium 4 tape drives
can read and write LTO Ultrium 4 Data Cartridges. IBM Ultrium 4 tape drives can
read and write LTO Ultrium 3 Data Cartridges at original Ultrium 3 capacities, and
can also read LTO Ultrium 2 Data Cartridges with improved data rates. IBM
Ultrium 3 Tape Drives can read and write LTO Ultrium 3 Data Cartridges. IBM
Ultrium 3 Tape Drives can read and write LTO Ultrium 2 Data Cartridges at
original Ultrium 2 capacities, and can also read LTO Ultrium 1 Data Cartridges
with improved data rates of up to 20 MB/second native data transfer rate (40
MB/second with 2:1 compression).
Note: Ultrium 4 tape drives cannot read or write to Ultrium 1 tapes. Ultrium 5
tape drives cannot read or write to Ultrium 1 or Ultrium 2 tapes. Ultrium 6
tape drives cannot read or write to Ultrium 3, Ultrium 2 and Ultrium 1
tapes.
Supported cartridges include:
v IBM LTO Ultrium 2500 GB Data Cartridge (Ultrium 6)
v IBM LTO Ultrium 1500 GB Data Cartridge (Ultrium 5)
v IBM LTO Ultrium 800 GB Data Cartridge (Ultrium 4)
v IBM LTO Ultrium 400 GB Data Cartridge (Ultrium 3)
v IBM Write-Once-Read-Many WORM Data Cartridge (Ultrium 3, Ultrium 4,
Ultrium 5, Ultrium 6)
v IBM LTO Ultrium 200 GB Data Cartridge (Ultrium 2)
v IBM 100 GB Data Cartridge (Ultrium 1; read only)
v IBM LTO Ultrium Cleaning Cartridge
Important: Cartridges placed in the library must be labeled with the correct bar
code labels. For additional information, see Chapter 6, Ultrium
media, on page 6-1.
1-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Library specifications
Physical specifications
Table 1-5. Physical specifications
Specification
2U library
4U library
Height
Width
Depth
Power specifications
Table 1-6. Power specifications
AC power voltage
Line frequency
50-60 Hz
Operation specifications
Table 1-7. Operation specifications: Ultrium 6
Library with
Ultrium 6 drive(s)
2U Library
4U Library
Maximum storage
capacity
Number of slots
Sustained native
data transfer rate
Drive types
Interfaces
*Host Interface Drive Transfer Rates may vary depending on host usage and interface utilization.
Table 1-8. Operation specifications: Ultrium 5
Library with
Ultrium 5 drive(s)
2U Library
4U Library
Maximum storage
capacity
Number of slots
Sustained native
data transfer rate
1-11
2U Library
4U Library
Ultrium 5 Full High Drive:
Fibre Channel, SAS
Ultrium 5 Half High Drive:
Fibre Channel, SAS
Drive types
Interfaces
*Host Interface Drive Transfer Rates may vary depending on host usage and interface utilization.
Table 1-9. Operation specifications: Ultrium 4
Library with
Ultrium 4 drive(s)
2U Library
4U Library
Maximum storage
capacity
Number of slots
Sustained native
data transfer rate
Drive types
Interfaces
*Host Interface Drive Transfer Rates may vary depending on host usage and interface utilization.
Table 1-10. Operation specifications: Ultrium 3
Library with
Ultrium 3 drive(s)
2U library
4U library
Maximum storage
capacity
Number of slots
Sustained native
data transfer rate
Drive types
Interfaces
1-12
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Environmental specifications
Table 1-11. Environmental specifications
Temperature
Operating
10 to 35 C (50 to 95 F)
26 C (79.0 F) maximum
Miscellaneous
Dust concentration
Altitude (operating)
6.6/6.8
Humidity
Operating
Product environment
The library is designed to operate in a general business environment.
The library meets the acoustical requirements for general business area category
2D. Category 2D states that the library should be installed a minimum of 4 m (13
ft.) from a permanent work station.
To allow for service access, install the library a minimum of 0.9 m (3 ft.) from all
obstacles.
The library is a precision computer peripheral device. To ensure maximum
longevity of your library, locate the library away from dust, dirt, and airborne
particulates:
v Keep the library away from high-traffic areas, especially if the floor is carpeted.
Carpeting harbors dust and walking on the carpet can cause the carpet fibers
and the dust to become airborne.
v Keep the library out of printer/copier rooms because of toner and paper dust.
Additionally, do not store paper supplies next to the library.
v Keep the library away from moving air caused by doorways, open windows,
fans, and air conditioners.
Ensure that the machine covers are always kept closed to minimize any
contamination from airborne particles.
1-13
2. Point cursor at Support & downloads, Support by product, then point and
click System storage.
3. Select the appropriate Interoperability link.
1-14
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
2-1
An error code is displayed on the Operator Control Panel display and the error
LED illuminates. The error code remains on the Operator Control Panel until a
push button is pressed, which causes the Operator Control Panel to return to the
Home Screen.
v Numeric error codes are only used for unrecoverable errors, otherwise text
status messages are displayed.
Power-ON display
When the library powers ON or resets, it goes through several internally controlled
processes that allow it to get initialized and running. These processes are called
Power-On-Self-Test (POST). During the POST the Operator Control Panel displays
information that might be meaningless until POST is complete. When the POST is
finished, the library displays the Startup screen, then the Home screen.
The Startup screen is the first screen that displays after the library is powered ON.
It contains the following information:
v Firmware Rev: the current level of library firmware
v Drives: the total number of drives that the library can support
v Magazines: the total number of magazines in the library
v I/O station: the status of the I/O station
The Home screen example shows that the Accessor and Drives 1 through 3 are OK
as shown by the check marks in the Home screen. Drive 4 either has a problem, or
is missing. The exclamation mark (!), which shows that there is something wrong
with drive 4 does not go away until the drive is either fixed, or is replaced. Then,
the explanation mark becomes a check mark.
2-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
If a library failure occurs, the Ready/Activity LED turns OFF and the Error LED
illuminates. The Operator Control Panel also displays an error code to help
identify the failure.
More operational details of LEDs:
v The Ready/Activity LED is illuminated any time that the unit is powered ON
and functional. The Ready/Activity LED flashes whenever there is library or
drive activity. This LED also flashes when the unit is offline.
v The Clean LED is illuminated when either a cleaning that is requested or a
cleaning required flag is issued by the drive. The LED is turned off after a
successful drive cleaning operation.
v The Attention LED indicates one of the following conditions.
Problem
Action Required
Bad media
v The Error LED is illuminated when there is an unrecoverable (that is, hard)
drive or library failure. This error happens at the same time the hard error
message is displayed on the screen and the LED remains lit until the error state
is resolved.
Note: From the Operator Control Panel, run Service > Library Verify. If Library
Verify runs without error, the Error LED turns off. If the error persists,
recycle power.
s
2-3
Input modes
There are several ways to enter values in the different menu items. These values
are selectable predefined values, toggle values (for example, ON/OFF), and
numerical values like network addresses.
Toggling values
Toggle values are used to switch between two different states like ON and OFF.
1. After navigating to the menu item, press the SELECT button to select the menu
item.
2. With the UP and DOWN buttons, select one of the various predefined states
for that item.
3. Press the SELECT button to apply the new state.
Power ON/OFF
Part of the Operator Control Panel is the Power ON/OFF button. If the library is
powered ON, pressing this button for 4 seconds initiates a controlled power down
of the library (soft landing). The following operations take place before the library
shuts down completely:
v The display indicates with an appropriate message that the shutdown is in
progress.
v The library controller finishes all ongoing library and drive activities.
v The accessor is moved to its home position.
v The library controller switches OFF the power supply's secondary side.
Note: The shutdown process is stopped by releasing the button before 4 seconds
passes.
2-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
(WWW). The Web User Interface hosts a dedicated, protected Internet site that
displays a graphical representation of your library.
For static IP addresses only: After a connection to the library is established, open
any HTML browser and enter the IP address of the library. To configure the Web
User Interface, you must first set the IP address with the Operator Control Panel.
Refer to "Configure: Network" on page 5-23 or "Configure Library: Network" on
page 5-45.
Login
Important: Some options of the Web User Interface take the library offline. This
inactive mode interferes with host-based application software, causing
data loss. Make sure that the library is idle before you attempt to
complete any remote operations that take the library offline.
To log in, select the Role type and enter the correct password. There are four levels
of access:
v User - Normal user level. The User has access only to Monitor Library menus.
v Superuser - The Superuser has access to the Monitor Library and Manage
Library sections.
v Admin - Admin user level The Admin user has access to all menus except those
menus that are restricted to Service only.
v Service - Service personnel user level - Access to this level is for Service
personnel only. Service personnel have access to all menus.
Note: Passwords are case-sensitive.
Use the following password for logging in as an Admin user: secure
Each level affects which areas you have access to and what actions you can initiate
from those areas.
For DHCP, use the Operator Control Panel to determine the IP address that is
assigned to your library. Navigate to Monitor > Library > Identity. Scroll down to
IP address and make note of the address. Enter the IP address in your internet
browser address field to access your library with the Web User Interface.
For IPv4 or Dual Stack IPv4 + IPv6, enter your library's static IP address with the
0.0.0.0 format (four octets).
For IPv6, enter your library's static IP address or Router Assigned IP address with
the following format: http://[0:0:0:0:0:0:0:0]. To determine your Router
Assigned IP address, navigate to Monitor > Library > Network on the Operator
Control Panel. For the IPv6 Router Assigned addresses to be displayed on the
Operator Control Panel, the Network must be configured to IPv6 Only and the
Stateless Autoconfig must be set to ON.
2-5
a77ug070
System status
a77ug080
The System status screen is always present after login, giving the status of the
library.
a77ug089
2-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Attention.
Figure 2-5. 4U library System status screen that is showing media attention status
v The Power Supply status will display if redundant power is being used with a
4U library, and the library was manufactured after March 14, 2008. If a
redundant power supply fails, the System status screen displays as shown in
Figure 2-6.
Figure 2-6. 4U library System status screen that is showing a power supply failure
Note: If your library has -04 level redundant power supplies (see label on top of
power supply), it is normal for the one in Standby mode to turn its
Green LED off. You can test this power supply by pulling the power
connector from the other Active power supply. The power supply that
was in Standby mode now becomes Active, and its Green LED
lights. If it does not, replace it (refer to Replacing a power supply on
page 10-10).
If your library has -05 level redundant power supplies, the "Green" LED is
ON for both power supplies. If both "Green" LEDs are not ON, replace
the failed power supply (refer to Replacing a power supply on page
10-10).
2-7
2-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Basic guidelines
v Each logical library must contain at least one drive.
v A library configuration of exactly one logical library equals the entire physical
library.
v The library issues a warning to the user if media is moved across logical
libraries.
Library sharing
The library's default configuration allows a single application to operate the library
through a single control path. Often, it is advantageous to share a single library
between heterogeneous (dissimilar) or homogeneous (similar) applications. Some
applications (and some servers) do not allow for sharing a library between
systems. Configurations are created that enable the library to process commands
from multiple heterogeneous applications (such as an IBM System p application
and a Windows NT application) and multiple homogeneous applications (, the
same application that is run by several System p servers).
From the library's Web User Interface or Operator Control Panel, the following
actions are completed:
v Configure the library so that it is partitioned into separate logical libraries that
independently communicate with separate applications through separate control
paths. This configuration requires no special capabilities from the server or
application. (For more information, see Multiple logical libraries for library
sharing on page 3-2.)
v Configure any single logical library (including the entire physical library) so that
it is shared by two or more servers that are running the same application.
Depending on the capabilities of the server and application, there are several
ways to set up this type of configuration. Three typical ways include:
Configuring one server (host) to communicate with the library through a
single control path; all other servers send requests to that server through a
network. This configuration is used by Tivoli Storage Manager (TSM).
Configuring all of the servers to communicate with the library through a
single, common control path. This configuration is used in high-availability
environments such as IBM's High Availability Clustered Microprocessing
(HACMP) and Microsoft's Systems Management Server (SMS) and Clustered
Server Environments. Multi-initiator configurations are supported only by
certain adapters and independent software vendors (ISVs). Check with your
ISV.
3-1
3-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
installed, the alternate control path includes another HBA, SAN, or library control
path drive. The device driver initiates error recovery and continues the operation
on the alternate control path without interrupting the application. AIX, HP-UX,
Solaris, Linux, and Windows 2003 hosts are currently supported for this feature.
For library firmware of 8.xx or lower the 2U library does not support control path
failover and data path failover. As a result, there is no license key entry for "path
failover" on the 2U library.Library firmware levels higher than 8.xx support path
failover on both the 2U library and the 4U library. Path failover is a combination of
two previous features: control path failover (key that is entered at the library user
interface) and data path failover (key that is entered at the device driver interface).
A single activation key that is entered at the library user interface now activates
both features unless the LTO-3 drive firmware level is equal to or lower than 73P5
or the library firmware is equal to or lower than 1.95. For either or both of these
two cases, the device driver interface data path failover key activation is still
required. For library firmware of 8.xx or lower the path failover feature is available
for select LTO 4 tape drives, and is not supported for Half High drives.Library
firmware levels higher than 8.xx support path failover on LTO 5 Full High and
Half High drives, and also LTO 4 Full Highand Half High drives. Library firmware
levels higher than B.50 support path failover on LTO 6 Tape Drives, and also LTO
5 and LTO 4 Full High drives.
The path failover feature can be installed by the customer. For ordering
information, see Chapter 11, Optional features, replacement parts and power
cords, on page 11-1.
For more information about using the path failover feature, see the IBM Ultrium
Device Drivers Installation and User's Guide.
Partitioning of 2U libraries
When two half high drives are installed in a 2U library, the library firmware
supports partitioning in the same way that the 4U supports partitioning with two
full high drives today. The first partition contains the first magazine and the first
drive. The second partition contains the second magazine and the second drive.
The I/O station (if configured as I/O) is shared, as is done with the partitioned 4U
library.
One full high drive is "Drive 1". With half high drives, the first half high drive
position is called "Drive 1", The second half high drive position is called "Drive 2."
Partitioning of 4U libraries
When one or more half high drives are added to a 4U library, the drive naming
changes. Currently, the first full high drive is "Drive 1" and the second full high
drive is "Drive 2". When you consider that each full high drive slot might contain
one or two half high drives, there are four potential drives in the space that used
Chapter 3. Installation planning
3-3
to occupy two. As a result, the first half high drive position, or the first full-high
drive position, is called "Drive 1". The second half high drive position is called
"Drive 2". The third half high drive position, or the second full high drive position,
is called "Drive 3". The fourth half high drive position is called "Drive 4".
Important: In a 4U library, a full high drive sled might be installed in drive slot 1
(drive occupies slot 1 and slot 2) or drive slot 3 (drive occupies slot 3
and slot 4). A full high drive sled must never be installed in drive slot
2 (drive occupies slot 2 and slot 3).
Mixing of drives
The library supports a mix of full high and half high drives in the same physical
library and the same logical library. They support a mix of drives in the same
physical library and the same logical library. They also support a mix of SCSI, SAS,
and Fibre Channel in the same physical library and the same logical library;
however, mixing drive interface types in the same logical library is not
recommended.
Important: Drives that do not share a common media type cannot be mixed in the
same logical library. For instance, Gen 3 and Gen 6 drives cannot use
the same media and so they cannot be mixed. LTO 3 media cannot be
read on LTO 6 drives.
Drive 2
Element Address
257
Drive 1
Element Address
256
Drive 4
Element Address
259
Drive 3
Element Address
258
Drive 3
Element Address
258
Drive 1
Element Address
256
Drive 2
Element Address
257
Drive 1
Element Address
256
Drive 4
Element Address
259
Drive 3
Element Address
258
Drive 2
Element Address
257
Drive 1
Element Address
256
Magazine
2
Magazine
4
Magazine
1
Magazine
3
Front side
a77ug161
3-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
When configured with two logical partitions, the Element Address assignments are
as follows: DTE assignments are shown in Figure 3-2.
Drive 2
Element Address
256
Drive 4
Element Address
257
Drive 3
Element Address
256
Drive 3
Element Address
256
Drive 1
Element Address
256
Drive 1
Element Address
256
Drive 2
Element Address
257
Drive 1
Element Address
256
Drive 4
Element Address
257
Drive 3
Element Address
256
Drive 2
Element Address
257
Drive 1
Element Address
256
Magazine
2
Magazine
4
Magazine
1
Magazine
3
Front side
a77ug162
STE assignments
v Logical Library 1: Slot 1 through slot 21 4096 (x1000) through 4116 (0x1014)
v Logical Library 2: Slot 22 through slot 45 4096 (x1000) through 4019 (0x1017)
Drive 3
Element Address
256
Drive 4
Element Address
257
Drive 3
Element Address
256
Drive 2
Element Address
256
Drive 2
Element Address
256
Drive 1
Element Address
256
Drive 1
Element Address
256
Magazine
2
Magazine
4
Magazine
1
Magazine
3
Front side
a77ug163
v Logical Library 1: Slot 1 through slot 9 4096 (x1000) through 4104 (0x1008)
v Logical Library 2: Slot 10 through slot 21 4096 (x1000) through 4107 (0x100B)
v Logical Library 3: Slot 22 through slot 45 4096 (x1000) through 4119 (0x1017)
3-5
Drive 4
Element Address
256
Drive 3
Element Address
256
Drive 2
Element Address
256
Drive 1
Element Address
256
Magazine
2
Magazine
4
Magazine
1
Magazine
3
Front side
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v Logical Library 2: Slot 10 through slot 21 4096 (x1000) through 4107 (0x100B)
v Logical Library 3: Slot 22 through slot 33 4096 (x1000) through 4107 (0x100B)
v Logical Library 4: Slot 34 through slot 45 4096 (x1000) through 4107 (0x100B)
256
Slot
4
3
2
1
258
Slot
4
3
257
256
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SCSI Element
The SCSI specification does not allow gaps in the SCSI element addressing. Special
handling is needed for empty drive slots to fulfill the specification. Also
temporarily removed drives need to have their addresses that are preserved to not
confuse the attached host and host application. Generally only drives that are
currently physically available or temporarily removed are reported. Empty
(unused) slots that are located at the bottom or the top must not be reported, with
an exception in a removed condition. A drive slot that does not contain a drive,
and has a position between used slots, must be reported as a SCSI element. To
signal the host application that this slot is not usable, its ACCESS bit is disabled.
3-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Note: When the number of drives in your library are reduced, update the Logical
Library configuration. This action removes the Attention LED on the front
panel and the exclamation mark on the Home screen that indicates that a
drive is missing.
Updating the Logical Library configuration also updates the drive element
addressing and drive numbering. Replacing LTO half high drives with full high
drives might require you to execute Restore Factory Defaults to correctly update
the drive element addressing and drive numbering. See Configure Library:
Save/Restore on page 5-68.
Host interfaces
The 2U library and the 4U library are attached to servers with the following
interfaces:
v SCSI (LVD Ultrium 160)
v Serial Attached SCSI (SAS)
v Fibre Channel
Table 3-1. Host drive interface support
Drive
Ultrium 3 FH
Ultrium 3 HH
Ultrium 3 HH v2
Ultrium 4 FH
SAS
FC
X
X*
X*
X*
3-7
SAS
FC
Ultrium 4 HH
X*
Ultrium 4 HH v2
X*
Ultrium 5 FH
X*
Ultrium 5 HH
X*
Ultrium 6 FH
Ultrium 6 HH
X
X*
SCSI interface
Note: Although the LVD hardware in the library can operate in single-ended (SE)
mode, SE operation is not recommended.
The library supports SCSI LVD attachments with SCSI cables with 68-pin,
HD-connectors. SCSI adapters must be properly terminated.
Before the SCSI cables are installed, inspect all cables for damage. Do not install a
cable if it is damaged. Report the damage immediately by contacting your place of
purchase.
The maximum allowable length of your bus cabling depends on the type of SCSI
bus that you use (LVD).
v For a server with an LVD SCSI bus:
Use a maximum system-to-device cable length of 10 m (33 ft) to attach to the
host interface board (SCSI) and one or two daisy-chained drives.
Use a maximum system-to-device cable length of 5 m (17 ft) to attach to the
host interface board (SCSI) and three to six daisy-chained drives.
Note: For maximum performance, it is recommended to have a maximum of
one drive per SCSI bus.
Only use the maximum system-to-device cable length of 25 m (82 ft) to attach
directly to one device (a point to point interconnection).
Note: Daisy-chaining is NOT recommended because of potential issues with
SCSI bus performance, SCSI cables/connectors, and host bus adapters.
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
bus length between terminators for the LVD interface. For information about cable
connectors, see SCSI connectors and adapters on page 3-10.
Table 3-2. Maximum bus length between terminators
Type of Interconnection
25
12 (LVD)
Note: The maximum bus lengths that are stated in this table include the internal length of
the bus.
For maximum performance, multiple SCSI buses might be required (see Multiple
SCSI buses), and IBM Ultrium Tape Drives must be the only target devices that
are active on the bus.
Note: Daisy-chaining is NOT recommended because of potential issues with SCSI
bus performance, SCSI cables/connectors, and host bus adapters.
Note: For maximum performance, the quantity of tape drives that you can attach
to one SCSI bus is limited, and is based on the type of bus that you have
and the amount of data compression achieved. Ultra160 SCSI buses have a
bandwidth of 160 MB per second. The table lists the types of SCSI buses and
gives the recommended maximum quantity of drives that you can attach.
Table 3-3. Recommended maximum quantity of drives per SCSI bus
Type of Drive
LVD Ultrium 3
3-9
SAS interface
A drive sled with a SAS (Serial Attached SCSI) interface is linked directly to
controllers. SAS is a performance improvement over traditional SCSI because SAS
enables multiple devices (up to 128) of different sizes and types to be connected
simultaneously with thinner and longer cables; its full-duplex signal transmission
supports up to 6.0 Gb/s. The SFF-8088 SAS connectors on the Ultrium 5 and
Ultrium 6 tape drives are compatible with SAS-1 or SAS-2 cables. The SFF-8088
SAS connectors on the Ultrium 3 and Ultrium 4 tape drives are compatible with
SAS-1 cables. In addition, SAS drives can be hot-plugged.
SAS drives auto-negotiate speed. There are no configurable topologies thus no
feature switches associated with SAS. The SAS Ultrium 3 and Ultrium 4 half high
drive sleds are single ported and are attached only to one host. The Ultrium 4 full
high, Ultrium 5, and Ultrium 6 full high and half high drives are dual ported, and
are attached to a maximum of two hosts. The intention of the second port is for
redundancy; for failover rather than sharing. Sharing between these two hosts is
limited to active/passive cluster failover. LAN-free drive sharing is not supported.
Ultrium 3 and Ultrium 4 SAS drive sleds use the SFF-8088 connection at the drive
sled end and SFF-8088 or SFF-8470 at the host adapter end.
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
3-11
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
4-1
Choosing a location
Choose a location that meets the following criteria:
Table 4-1. Location criteria
Criteria
Definition
Room temperature
10 - 35 C (50 - 95 F )
Note: If the temperature in the room where the library will be installed varies by 15 C (30
F) from the room where the library was stored, allow the library to acclimate to the
surrounding environment for at least 12 hours before unpacking it from the shipping
container.
Power source
Air quality
The library should be placed in an area with minimal sources of particulate contamination.
Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust,
printers, and smoke-filled rooms. Excessive dust and debris can damage tapes and tape
drives.
Humidity
15-80 % RH non-condensing
Clearance
Rack requirements
4-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Important: Do not place the library on the front panel or the rear panel as this
action might damage the library.
Important: If your library did not contain preinstalled drives, then install them
now. Refer to Removing/installing/adding a tape drive sled on page
10-3 for instructions on installing your tape drives.
4-3
3. Install the foot pads on the bottom of the library enclosure by pressing each
foot into one of the six areas (1) as shown in the figure.
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Figure 4-1. Installing foot pads on the bottom of the library enclosure
4-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug018
2. Store the lock ( 1 ) and label ( 2 ) on the rear panel of the library as shown in
Figure 4-3.
a77ug019
4-5
Important: A 2U library weighs 15.59 kg (34.37 lbs.) with one drive and without
media. A 4U library weighs 21.32 kg (47 lbs.) with one drive and
without media.
To reduce the risk of personal injury or damage to the library:
1. Observe local health and safety requirements and guidelines for
manual material handling,
2. Obtain adequate assistance to lift and stabilize the library during
installation or removal, and
3. Always remove all cartridges to reduce the overall weight of the
library.
To install your library in a rack, complete the following steps.
1. Verify which rack kit was included in your shipment. Although there are two
different rack kits, the steps to install them are the same. After verifying the
Rack Kit you received, see Figure 4-4 for the installation steps.
8
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4-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
7
4
Figure 4-5. Rack Kit B mounting hardware
a77ug292
4-7
2. Determine the location in your rack for your library to be installed. With a
pencil, mark the location on each vertical rail in your rack.
Note: A 2U library requires 2U (3.5 in.) of rack space. A 4U library requires 4U
(7 in.) of rack space.
2
a77ug133
Figure 4-6. Examples of EIA units for round hole and square hole installations
1 Two EIA units for round hole and
2 square hole installation
3. With the screws for your rack type (round holes or square holes), a #2 Phillips
screwdriver, and ensuring that the flange on each rail points toward the other
to form a shelf, secure one rail to each side of the rack in your chosen rack
location. Secure both the front and back of each rail to the rack. The narrow
end of each rail goes to the rear of the rack. The rails extend to fit various rack
depths. Each rail requires 2U of rack space (1 in Figure 4-7 on page 4-9).
4-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
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a77ug274
Figure 4-7. Rear view of Rack Kit A, which shows the narrow part of the rail at the rear of the rack.
Figure 4-8. Rear view of Rack Kit B shows a different mounting method
4-9
a77ug271
a77ug196
Figure 4-9. Kit A (top picture with circles) showing rails installed. Rack Kit B is below showing the front view of this kit
installed.
Note: The rail must be fastened with the bottom of the rail parallel to floor and
at the same level.
4. With the Torx wrench included in your shipment, remove the screws (1) as
shown in Figure 4-10 on page 4-11. Screw locations on the 4U library are
similar.
4-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
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a77ug270
5. Install the library rack anchors (2) as shown in Figure 4-10 on each side of
your library with the longest counter-sunk screws included in the rack kit.
Figure 4-11. Close-up view of mounting of the anchors on both sides of the library
4-11
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a77ug111
7. With library rack anchors and mounting brackets that are installed, slide the
library onto the rails (as shown in Figure 4-13 and Figure 4-14 on page 4-13).
Gently push the library into the rack to lock the REAR anchors installed on
each side of the library. When the library stops, the front mounting brackets are
flush with the vertical rack rails.
4-12
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
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a77ug112
8. With a #2 Phillips screwdriver, secure the library to the rack (see Figure 4-15 or
Figure 4-16 on page 4-14) by placing a screw in the center hole of each
mounting bracket and tightening them (1).
4-13
a77ug110
1
Figure 4-16. Securing the 4U library to the rack
9. Install either the round or the square rack hole covers for the 4U library as
shown in Figure 4-16. There are 6 covers for each side for a total of 12.
4-14
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
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a77ug134
4-15
device on the SCSI bus. Otherwise, attach one end of a SCSI cable to the
remaining port and the other end to the next device on the SCSI bus. Make
sure that the last device on the SCSI bus is properly terminated.
Note: Only cables and terminators that are specified for Ultra160 or Ultra320
use or labeled as Multi-Mode are used.
Note: The host bus adapter must be LVD SCSI. A single-ended (SE) SCSI
host bus adapter works, but severely degrades performance, and limit
cable length. If there are any SE devices on the same SCSI bus, the
entire SCSI bus negotiates down to SE speed and severely degrade
performance.
v For a Fibre Channel library, connect the host interface cable to the host or to
a switch. If an SC-to-LC interposer is required, refer to Installing a Fibre
Channel interposer (feature code 5096).
v For a SAS library, connect the Host Interface Cable to the host HBA, with a
direct SFF-8088 connection, or an interposer as required. Unused SAS
connectors do not need termination.
4. Plug the network ethernet cable (2 in Figure 4-17 on page 4-15, 5 in
Figure 4-18 on page 4-15, or 3 in Figure 4-19 on page 4-15) into the ethernet
port on the back panel of the library. If the ethernet connection is directly
attached to a server or laptop, a crossover ethernet cable might be required.
Note: It is the customer's responsibility to supply the crossover cable if one is
required.
Library
Fibre
Channel
Drive
Connector
a67m0276
11P1373
1. Connect the host SC fibre cable to the matching side of the interposer.
2. Connect the drive LC fibre side of the interposer to the drive/library.
4-16
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug197
For every power supply in the library, complete the following steps.
1. Remove the protective label from the power receptacle on your library.
Figure 4-21. Removing the protective label from the power receptacle
2. Plug one end of the power cord (6 in Connecting the host interface cable
on page 4-14) into each power supply connector on the back panel of the
library.
3. Plug the other end of each power cord into the nearest properly grounded
power outlet. Use separate power sources for each power supply for redundant
power.
Attention: To disconnect all power from the library, remove the power cord
from each outlet. The power button removes power from portions of the library
and the drives, but the power supplies still have AC power at their inputs.
4. Remove the protective plastic on the exterior surfaces of the library.
5. Turn ON the library with the power button. Check the Operator Control Panel
display to make sure that the library is receiving power. If it is not, check the
power connections and your power source. During the Power-On Self Test
(POST), all four LEDs are illuminated briefly, followed by a flashing Ready
LED. When the initialization sequence is complete, the Home screen (see
Power-ON display on page 2-2) displays.
4-17
For complete detailed configuration information about all of the functions available
on your library with both the Operator Control Panel and the Web User Interface,
see Chapter 5, Operations, on page 5-1. For default library settings, see
Configure: Save/Restore on page 5-26
Default Setting
Logical Libraries
Active Slots
Maximum
I/O Slots
Enabled
DHCP
Enabled
Internet Protocol
IPv4 Only
Library Mode
Random
AutoClean
Disabled
Encryption
None
Enabled
For a full list of factory defaults, see Configure: Save/Restore on page 5-26.
4-18
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
10.
11.
12.
13.
14.
4-19
a.
b.
c.
d.
e.
6. Press the DOWN button to select IP Address. For IPv4 only, enter an IPv4
address. For IPv6 only, enter an IPv6 address. For IPv4 & IPv6, enter an IPv4
address and an IPv6 address.
a. Press the SELECT button to highlight the IP address field.
b. Press the UP or DOWN button to select the digitsin the first octet of your
library's IP address.
c. Press the SELECT button to highlight the digitsin the next octet of your IP
address.
d. After the digits for the last octet are entered, press the SELECT button to
apply your entries.
7. Press the DOWN button to select Netmask. For IPv4, enter an IPv4 Netmask
address. For IPv6, enter an IPv6 Netmask address. For IPv4 & IPv6, enter both
IPv4 and IPv6 Netmask addresses.
a. Press the SELECT button to highlight the Netmask field.
b. Press the UP or DOWN button to select the digits in the first octet of your
library's Netmask address.
c. Press the SELECT button to highlight the digits in the next octet of your
library's Netmask address.
d. After the digits for the last octet of your Netmask address are entered,
press the SELECT button to apply your entries.
8. Press the DOWN button to select Gateway. For IPv4, enter an IPv4 Gateway
address. For IPv6, enter an IPv6 Gateway address. For IPv4 & IPv6, enter a
Gateway address for both IPv4 and IPv6.
a. Press the SELECT button to highlight the Gateway field.
b. Press the UP or DOWN button to select the digits in the first octet of your
library's Gateway address.
c. Press the SELECT button to highlight the digits in the next octet of your
library's Gateway address.
d. After the digits are entered for the last octet in your Gateway address,
press the SELECT button to apply your entries.
9. Press the DOWN button to select Ethernet.
a. Press the DOWN button to highlight the Ethernet field.
b. Press the SELECT button to highlight the Ethernet setting.
c. Press the DOWN button to select a new setting.
d. Press the SELECT button to apply the new setting.
10. Press the DOWN button to highlight SAVE. Press DOWN again to highlight
CANCEL. Continue to press the DOWN button to switch between SAVE and
CANCEL.
v If SAVE is highlighted, press the SELECT button to apply your new
configuration. If changes were made to the Network settings, a menu
displays the option to reboot the library or cancel the reboot. If you select
CANCEL in the menu, you must power cycle the library for the network
changes to be applied.
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug070
Verifying/updating firmware
It is important to run the latest level of firmware. To ensure that you are running
the latest levels of library firmware, drive firmware, and SNMP MIB (Management
Information Base) file, complete this procedure.
1. Verify the SNMP MIB file that is installed on your SNMP server. Verify the
levels of library and drive firmware that is installed on your library by
completing the following steps:
a. Expand Monitor Library in the left navigation pane of the Web User
Interface.
b. Click Library Identity and make note of the Firmware revision.
c. Click Drive Identity and make note of the Firmware revision.
d. Log out of the Web User Interface.
Chapter 4. Installation and configuration
4-21
2. Download the latest library firmware, drive firmware, and SNMP MIB
(Management Information Base) file from the IBM website.
a. Enter http://www.ibm.com/storage/support/ in your internet browser
address field and press Enter on your keyboard.
b. Select Tape Systems from the Product Family list, then select TS3100 Tape
Library or TS3200 Tape Library from the Product list.
c. Click the Download tab, then click Firmware.
d. Click TS3100 Tape Library Firmware or TS3200 Tape Library Firmware.
e. Compare the firmware level available on the web to the levels that you
made note of in step 1. If you are running the latest levels of library and
drive firmware, proceed to the next step. If you are not running the latest
levels of library and drive firmware, download the firmware that must be
updated to your library host.
3. Update library and drive firmware on your library, if necessary.
a. Enter the IP address of your library in your internet browser address field
and press Enter on your keyboard.
b. Log in to your library's Web User Interface.
c. Expand Service Library in the left navigation pane of the Web User
Interface.
d. Click Upgrade Firmware.
e. Browse to the new firmware level on your host, then click Update. Do this
updating for both library and drive firmware, if necessary.
4. Install the MIB file on your SNMP server. Refer to your server application
documentation for instructions.
4-22
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
v Active Slots - Select the number of active slots you want to assign in your
library. This item affects the number of Res. (Reserved) Slots in your library.
For more information, refer to Configuring I/O stations and reserving slots
on page 5-79.
Note: Slots can be reserved so that they are invisible to the host. It might be
necessary to reserve slots to match the number of available slots to the
ISV software licensing. Slots are reserved starting with the highest
element address. If your library does not have a dedicated cleaning
cartridge slot, and you want to enable Auto Clean, you must designate
a reserved slot, which can be used to hold the cleaning cartridge.
v I/O Station Enabled - If checked, the I/O station is enabled. If not, the first 3
slots (in a 4U library or the first slot in a 2U library) are configured as
storage. See Configure Library: General on page 5-44.
v Auto Clean Enabled - Automatically cleans drive when drive requests
cleaning and cleaning cartridge is present in a reserved slot or a dedicated
cleaning slot. All cleaning cartridges must have CLN as part of the bar code.
The Universal Cleaning Cartridge has the bar code label CLNUxxLx.
v Bar Code Label Length Reported to Host - Choose 6 - 8. With 6, the first 6
characters of the cartridge VOLSER (Volume Serial Numbers) are reported to
the host. With 8, all characters in the VOLSER (first six characters plus the
two character media type identifier) are reported to the host. For more
information about bar code labels, see Bar code label on page 6-5.
v Click one:
Refresh - Click this button to update the current screen.
Apply Selections - Click this button to submit the changes that are made
to the screen.
4-23
3. If your library has more than one drive, proceed to Choosing the number of
logical libraries for your library. If your library has one drive, proceed to
Entering Path failover feature activation key on page 4-25.
4-24
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug098
1. Click Configure Library > Logical Libraries in the left navigation pane.
2. Select the number of logical libraries you would like to create in your library.
3. Click Submit to create the logical libraries.
a77ug117
1. Click Configure Library > Path Failover in the left navigation pane.
Figure 4-26. The Configure Library: Path failover feature activation screen
2. Enter the Control Path failover 12-digit feature key in the spaces provided.
Note: A single activation key (available by purchasing Feature Code 1682)
entered at the library user interface now activates both features unless
the LTO-3 drive firmware level is equal to or lower than 73P5 /or the
library firmware is equal to or lower than 1.95. For either or both of
these two cases, the device driver interface Data Path failover key
activation is still required.
3. Click Activate to save the feature key. The following screen displays if you
correctly entered the feature key.
Setting up encryption
Note: Application Managed Encryption (AME) does not require a key. Library
Managed Encryption (LME) and System Managed Encryption (SME) require
a license key that is available by purchasing Feature Code 5900.
Minimum Prerequisites for Application Managed Encryption (AME) - LTO 6:
v SAS and Fibre Channel LTO Ultrium 6 Tape Drive (Full High or Half High)
Chapter 4. Installation and configuration
4-25
4-26
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug199
2. On the Encryption screen, enter the Feature Activation Key to make available
the library managed and the system managed encryption options.
3. Click Activate to save the key and expand the screen for more encryption
settings.
4. Select Enable SSL for EKM to enable Secure Sockets Layer for the Encryption
Key Manager application.
5. Select an Encryption method for each logical library.
v Without an encryption license key, select None or Application Managed
Encryption.
v With an encryption license key, select Library Managed Encryption or
System Managed Encryption.
6. Select an Encryption policy for each logical library.
v Encrypt All: This is the default policy. It encrypts all cartridges with the
default data keys that are specified in the EKM. This setting applies to all
drives in a 3573 logical library.
v Internal Label - Selective Encryption: This policy is based on the internal
volume label information. Currently, the only application that supports this
Chapter 4. Installation and configuration
4-27
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Topology
a77ug095
FC-AL Loop ID
2. Select the wanted settings for each drive listed (either SCSI, SAS, or Fibre
Channel). See Figure 4-30.
3. Click one:
v Refresh - to update the current screen
v Submit - to apply the changes that are made to the screen
Note: If you have a Fibre Channel drive connected to an AS/400 Host, direct
attached to the fibre HBA, set the Port Type to L-Port.
a77ug074
This page shows the current network configuration of the library and allows
modification to the configuration. When a change is requested, a pop-up box
confirms the request.
1. Click Configure Library > Network in the left navigation pane, to display the
Network page.
Important: Do not click the Submit button until all changes are made to the
Network page. Once the Submit button is clicked, no other
changes are made until after the library applied the current
changes.
Chapter 4. Installation and configuration
4-29
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Note: Depending on the changes that are made, you are either disconnected
and must log in again, or reboot the library. If a reboot is required, the
Warning message displays after the Submit button is clicked.
a77ug082
The Service login has access to all library functions including Service Library >
Advance Diagnostics.
1. Click Configure Library > User Access in the left navigation pane.
2. Check the Disable Superuser check box to disable the Superuser role for this
library. Check the Disable User check box to disable the User role for this
library. Clear these boxes to allow these roles access to your library.
3. Choose a Role.
Note: Admin can select User, Superuser, and Admin roles. Service can select
User, Superuser, Admin, and Service roles.
v User (if enabled)
v Superuser (if enabled)
v Admin
v Service
4-31
a77ug061
1. Click Configure Library > Date & Time in the left navigation pane.
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
2. For Error Log Mode, select Continuous so all information for logs and traces
are captured.
3. Trace Level and Trace Filter options are changed by Service personnel only.
4. Click one:
v Refresh - to cancel all of your entries and leave the settings as they were.
v Submit - to apply the changes that are made to the screen.
a77ug065
Use this menu item to set up email notification of library errors and warnings.
1. Click Configure Library > Email Notification in the left navigation pane.
2.
3.
4.
5.
Note: If you attempt to enter a blank value for the Domain name, a warning
message displays. It says If you are using Event Notification then a
value is required for the Domain Name.
7. Click one:
v Refresh - to cancel all of your entries and leave the settings as they were.
Chapter 4. Installation and configuration
4-33
a77ug278
Click SNMP in the left navigation pane to display the SNMP page.
Note: For information about SNMP, see SNMP messaging on page 1-6 and
Appendix F, SNMP status MIB variables and traps, on page F-1.
Note: If SNMP is not enabled (cleared), all SNMP fields are disabled.
SNMP
v Enabled - Check this box to have SNMP traps sent to an SNMP Management
console.
v Community Name - An SNMP community name is a text string that acts as a
password to authenticate messages that are sent between the SNMP remote
management application and the library. Enter your preferred name, or leave as
"public".
SNMP DESTINATIONS
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
v Audit Logging - If SNMP is enabled and Audit Logging is enabled, the library
sends SNMP traps to an SNMP Management console when the library or tape
drive configuration changes.
Note: This option is available only if the library firmware is 9.00 or higher, and
the latest library MIB file is added to the SNMP Management console.
|
|
|
|
|
|
|
|
|
|
SNMP V3 SECURITY
v User Name - Enter your preferred name, or leave as "initial".
v Authentication - The options for Authentication are none, MD5, or SHA.
v Authentication Password - The Authentication Password must be at least 8
characters in length. If Authentication is set to none, this field and the Privacy
and Privacy Password fields are disabled.
v Privacy - The options for Privacy are none, or DES. If Privacy is set to none,
then the Privacy Password field is disabled.
v Privacy Password - The Privacy Password must be at least 8 characters in
length.
|
|
|
|
4-35
v
v
v
v
v
Logical libraries
Library settings
Drives
Network
Set access PIN
4-36
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
verify this recognition by going to Settings > Control Panel > System >
Hardware > Device Manager > Tape Drive and/or Medium Changer.
For more information about verifying the connection of SCSI devices, consult the
operating system documentation.
Cartridge magazines
The library has removable magazines. Magazine access is password protected. For
safety reasons, the accessor motion is stopped when a magazine is removed.
The magazines are released with the Operator Control Panel or the Web User
Interface. In case the Operator Control Panel or Web User Interface initiated
process failed or the library no longer has power, a manual emergency release is
available.
Important: To manually release a magazine, see Releasing the magazines
manually on page 9-1. This manual process is used only if the
magazine cannot be released with the Operator Control Panel or the
Web User Interface.
a77ug020
Note: On some 2U Libraries before library microcode level 1.9, slot 11 might be
labeled a "Not used" slot that contained a "Slot blocker". With library
microcode level 1.9 or higher, there is an option to remove the "Slot blocker"
and place that slot into use. See Removing the slot blocker - 2U library on
page 10-9.
4-37
a77ug021
|
|
|
|
The I/O (input/output) station (see Figure 4-40 on page 4-39) in a 2U library is
part of the left magazine. To open the I/O station, select Control > Open I/O
Station. The I/O station slot opens, and the "Unlocking I/O station" message
displays. Wait for the "Insert/remove cartridge and close I/O station" message to
insert or remove the cartridge, then close the I/O station by gently pushing the
slot back into the left magazine.
|
|
Note: It is recommended to wait for the messages before you insert or remove
cartridges to ensure that the library is ready to handle the cartridges.
4-38
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug022
a77ug105
The 4U library has four cartridge magazines, two on each side (see Figure 4-41 and
Figure 4-42 on page 4-40). The upper left magazine has 12 storage slots. The lower
left magazine has 9 storage slots and houses the elective 3-slot I/O station (1 in
Figure 4-41). The upper right magazine has 12 storage slots. The lower right
magazine has 12 storage slots. For information about Element Addressing, see 4U
library I/O slots, storage slots, drive slots element addresses, and physical
locations on page B-2.
4-39
a77ug106
|
|
Note: It is recommended to wait for the messages before you insert or remove
cartridges to ensure that the library is ready to handle the cartridges.
a77ug103
|
|
|
|
|
There are finger holes on the back side of the I/O station (see 1 in Figure 4-44 on
page 4-41) that allow the user to push the cartridges out of the I/O station.
4-40
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug104
4-41
4-42
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
v Click the (+) located under that magazine presentation to expand the detail
of resident cartridges.
v Cleaning cartridges are labeled as CLNxxxLx. Observe the information that is
displayed for the slots that contain a cleaning cartridge. The number of
Media Loads represent how many times the cleaning cartridge was used. The
number 50, minus that Media Load number represents the number of uses
remaining.
4-43
4-44
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Chapter 5. Operations
The table lists menu navigation shortcuts to activities that are performed by way of
the Operator Control Panel or the Web User Interface.
Before using the Operator Control Panel or the Web user Interface, review the
information in Chapter 3: User Interfaces.
Table 5-1. Menu navigation shortcuts
Information/
Activity
Auto Clean,
enable
Cartridge,
currently
active/moving
Cartridge,
determine
encryption
Cartridge,
Inventory
Monitor:
Inventory on
page 5-14
Cartridge, Move
Manage Library:
Move media on
page 5-42
Monitor:
Inventory on
page 5-14
Monitor Library:
Drive Status on
page 5-38
Monitor Library:
Drive Status on
page 5-38
Monitor:
Library on
page 5-10
Configure
Library: General
on page 5-44
Monitor Library:
Inventory on
page 5-40
Manage Library:
Perform
inventory on
page 5-43
Cartridge in
drive (n),
cartridge slot
source
Monitor:
Drive on
page 5-12
Configuration,
save and restore*
Configure:
Configure Library >
Save/Restore Save/Restore
on page 5-26
Configure
Library:
Save/Restore on
page 5-68
* Note: From this location, you can not only save and restore your library configuration, but you
can also restore factory defaults.
Control path,
enable
Configure:
Drive on
page 5-23
Configure
Library: Drives
on page 5-50
5-1
Monitor:
Library on
page 5-10
Configure:
Configure Library > Date
Set Date and
& Time
Time on page
5-28
Dedicated
Cleaning slot,
removing,
reinstating
Configure:
Library on
page 5-20
DHCP, current
status
Configure:
Network on
page 5-24
Configure
Library: Network
on page 5-52
DHCP, modify
Configure
Library: Network
on page 5-52
Diagnostics, run
drive Head test
Service > Service > Drive Tests Service: Run Not available with this
Tests on page interface
5-30
Diagnostics, run
drive Media test
Service > Service > Drive Tests Service: Run Not available with this
Tests on page interface
5-30
Diagnostics, run
drive Normal
Read/Write test
Service > Service > Drive Tests Service: Run Not available with this
Tests on page interface
5-30
Diagnostics, run
drive POST
Service > Service > Drive Tests Service: Run Not available with this
Tests on page interface
5-30
Diagnostics, run
drive wrap test
Service > Service > Drive Tests Service: Run Not available with this
Tests on page interface
5-30
Diagnostics, run
Key Path
diagnostics
Diagnostics, run
Library Verify
test
Service:
Library
Verify on
page 5-29
Diagnostics, run
Slot to Slot test
Diagnostics, run
System Test
5-2
Note: Dedicated Cleaning Slot (DCS) available only on earlier versions of the 4U library. Refer to
Inserting the cleaning cartridge on page 4-42.
Service Library:
Key Path
Diagnostics on
page 5-73
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Display Contrast
DNS, modify
settings
Drive, change
interface
configuration
Drive, change
SCSI/Loop ID
Configure
Library: Network
on page 5-52
Configure:
Drive on
page 5-23
Configure
Library: Drives
on page 5-50
Configure:
Drive on
page 5-23
Configure
Library: Drives
on page 5-50
Drive, clean
Service:
Service
(Drives) on
page 5-30
Service Library:
Clean Drive on
page 5-69
Drive, current
SCSI/Loop ID
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Identity on
page 5-34
Drive, current
status
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Status on
page 5-38
Drive, data
compression
status
Monitor Library:
Drive Identity on
page 5-34
Monitor Library:
Drive Status on
page 5-38
Monitor Library:
Drive Status on
page 5-38
Drive, Fibre,
Monitor > Drive > Identity >
Worldwide Node Drive (n)/WWNN
Name
Monitor:
Drive on
page 5-12
Drive, Hashed
SAS Address
Drive, Interface
type
Configure:
Drive on
page 5-23
Monitor Library:
Drive Identity on
page 5-34
Drive, SCSI
Inquiry string
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Identity on
page 5-34
Drive, turn
power ON/OFF
Service:
Service
(Drives) on
page 5-30
Drive activity,
current
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Status on
page 5-38
Monitor Library:
Drive Status on
page 5-38
Chapter 5. Operations
5-3
Drive Dump,
save
Service Library:
Save Drive
Dump on page
5-72
Encryption,
activate
Configure
Library:
Encryption on
page 5-47
Encryption,
configure
Configure
Library:
Encryption on
page 5-47
Encryption,
testing
configuration
Service Library:
Key Path
Diagnostics on
page 5-73
Encryption,
determine
method, current
method
Monitor Library:
Drive Status on
page 5-38
Ethernet settings
Configure
Library: Network
on page 5-52
Monitor:
Library on
page 5-10
Configure
Library: Logs &
Traces on page
5-66
Factory Default
settings, restore
Configure:
Configure Library >
Save/Restore Save/Restore
on page 5-26
Configure
Library:
Save/Restore on
page 5-68
Fibre Channel,
speed
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Status on
page 5-38
Fibre Channel
speed, change
Configure:
Drive on
page 5-23
Configure
Library: Drives
on page 5-50
Fibre Channel,
topology
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Status on
page 5-38
Fibre Channel
topology, change
Configure:
Drive on
page 5-23
Configure
Library: Drives
on page 5-50
5-4
Monitor:
Library on
page 5-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Fibre Channel
link, status
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Status on
page 5-38
Firmware, drive,
current level
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Identity on
page 5-34
Monitor:
Library on
page 5-10
Gateway, current
address
Monitor:
Library on
page 5-10
Configure
Library: Network
on page 5-52
Gateway
Address, modify
Configure:
Network on
page 5-24
Configure
Library: Network
on page 5-52
Inventory,
perform
Control:
Re-Inventory
on page 5-18
Manage Library:
Perform
inventory on
page 5-43
I/O Station,
configuring
Configure
Library: General
on page 5-44
I/O Station,
current status
Monitor:
Library on
page 5-10
Control:
Open I/O
Station on
page 5-16
IP Address,
current
Monitor:
Library on
page 5-10
IP Address,
modify
Configure:
Network on
page 5-24
IPsec
Configure
Library: Network
on page 5-52
Library, current
status
Monitor:
Library on
page 5-10
Logical libraries,
configure
Configure:
Logical
Libraries on
page 5-18
Configure
Library: Logical
Libraries on page
5-45
Chapter 5. Operations
5-5
Logs, library,
view
Monitor:
Library on
page 5-10
Service Library:
View Logs on
page 5-70
Magazines,
graphical
representation
Monitor:
Inventory on
page 5-14
Monitor Library:
Inventory on
page 5-40
Magazines,
Unlock
Control:
Magazine on
page 5-17
Mode, library,
change
Mode, library,
current
Monitor:
Library on
page 5-10
Monitor:
Library on
page 5-10
Configure
Library: Network
on page 5-52
Netmask
Address, modify
Configure:
Network on
page 5-24
Configure
Library: Network
on page 5-52
Network
configuration,
change
Configure:
Network on
page 5-24
Configure
Library: Network
on page 5-52
Network
configuration,
view
Monitor:
Library on
page 5-10
Configure
Library: Network
on page 5-52
Path Failover,
enter activation
key
Configure:
Configure Library > Path
Path Failover Failover
on page 5-28
Restart, library,
SCSI Inquiry
string, drive
Serial Number,
drive
Configure
Library: General
on page 5-44
Configure
Library: Path
Failover on page
5-46
Service Library:
Reboot on page
5-77
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Identity on
page 5-34
Monitor:
Drive on
page 5-12
Monitor Library:
Drive Identity on
page 5-34
Serial Number,
library
Monitor:
Library on
page 5-10
Slots, number
active
Monitor:
Library on
page 5-10
5-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Slots, reassign
Note: Varies according to the
number of active, number logical libraries.
reserving
Single partition: Configure >
Logical Library Settings
Monitor:
Library on
page 5-10
Configure:
Library on
page 5-20
Configure
Library: General
on page 5-44
Configure
Library: SNMP
on page 5-67
Telnet Service
Port, activate
Service:
Telnet service
port on page
5-32
Time elapsed
since power ON
Monitor:
Library on
page 5-10
Operator Control
Panel, access
PIN,
enable/disable
Configure:
Set Access
PIN on page
5-25
Web User
Interface, user
access, create or
modify
Configure
Library: User
Access on page
5-63
Chapter 5. Operations
5-7
a77ug159
4
Figure 5-2. 4U library control keys
a77ug160
Description
1
2
3
4
5-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
1. Press the UP (1) or DOWN (4) keys to enter Interaction Mode. The Main
Selection Menu will appear. The Main Selection screen shows Monitor, Control,
Configure, and Service.
2. Scroll to your selection, then press the SELECT (3) key. The submenu for the
selected menu item will appear.
3. Use the UP (1) or DOWN (4) and SELECT (3) keys to scroll until you
get to the area or screen you want to configure.
4. Use the CANCEL (2) key if you want to move backwards through the menu
selections.
Chapter 5. Operations
5-9
Monitor
Control
Configure
Service
Library
Logical
Libraries
Library Verify
Drive
Move Cartridges
Library
Settings
Run Tests
Inventory
Magazines
Re-Inventory
Drive
Service (Drives)
Network
Display Contrast
Telnet Service
Port
Save/Restore
Control
Path Failover
a77ug050
Monitor menu
The Monitor menu contains information about the following submenu items:
v Library
v Drive
v Inventory
Monitor: Library
This menu item displays current library information and settings.
5-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Monitor
Library
Status
Identity
Status
Serial Number
Act. Cart.
Version
Error Log
Network
IPv4
IPv6
IP Stack
On Time
Vendor ID
Slots Empty
Product ID
Moves
Active Slots
I/O Station
DHCP
ON-OFF
Stateless
autoconfig
Netmask
Prefix Length
Static IPv6
Address
WWNN
Lib. x Mode
DHCP
ON-OFF
IP Address
Gateway
Date/Time
IP Stack
Ethernet
Assigned IPv6
Address
Note: This will display
when Stateless Auto
Config is enabled
Ethernet
a77ug051
IPv6 Gateway
5-11
v Identity
v Error Log
v Network
Under Monitor > Library > Status are the following items:
v Status - Status of the library
v Act. Cart - The serial number of the cartridge currently active in the library
v On Time - The amount of time the library is powered ON
v Slots Empty - The number of empty slots in the library/total number of active
slots in the library
v Moves - The total number of cartridge moves that are carried out by the library
accessor
v I/O Station - Indicates whether the I/O station is open or closed
v Date/Time - Gives the current date and time that is set in the library
|
|
Under Monitor > Library > Identity are the following items.
v Serial Number - the serial number of the library
v Version - the current level of library firmware installed
v Vendor ID - IBM
v Product ID - Library inquiry string
v Active Slots - Number of active slots in each logical library
v WWNN - Worldwide Node Name of the library
v Lib.x Mode - Current library mode (Random or Sequential)
Under Monitor > Library > Error Log, a list of errors is logged by the library. The
errors are displayed beginning with the most recent error.
Under Monitor > Library > Network are the following items:
v IP Stack - Internet Protocol used by the library
v DHCP - (Dynamic Host Configuration Protocol) - records whether DHCP is ON
or OFF
v IP Addresses - IP (Internet Protocol) addresses of the library
v Stateless auto configuration - Indicates whether stateless auto configuration is
enabled
v Prefix Length - The length of the IP address prefix
v Netmask - The Network Mask address of the library
v Static IPv6 Address - The static IPv6 address of the library
v Link Local IPv6 Address - Local link-only IPv6 address of the library
v Assigned IPv6 Address - IPv6 address or addresses that are discovered by the
network router. The addresses display only when DHCP is OFF and Stateless
auto configuration is ON.
v Gateway - The Gateway address of the library
v Ethernet - The speed of the ethernet interface
Monitor: Drive
This menu item displays drive information and settings.
5-12
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Monitor
Drive
Status
Identity
Drive (n)
Drive (n)
Status
Firmware Rev
Activity
Vendor ID
Source
Product ID
Encryption
Serial Number
Topology
(A)
Port A
Status
Speed
(A)
Speed
(A)
Loop ID
(A)
Hashed
Address (A)
Speed
(A)
Port B
Status
Loop ID
(A)
WWNN
PID
(A)
SCSI ID
SCSI Drive
Topology
(A)
PID
(B)
Version*
SAS Drive
Version*
Hashed
Address (B)
Speed (B)
SAS Drive
Important: Encryption is not supported on Gen3 drives or SCSI drives. With Gen3
or SCSI drives, encryption does not appear in the OCP menu.
Chapter 5. Operations
5-13
Monitor: Inventory
This menu item displays the current library inventory of a 4U library.
5-14
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Monitor
Inventory
Magazines
Drive (n)
Upper Left
Upper Right
Lower Left
Lower Right
(Graphic of left
magazine)
(Graphic of right
magazine)
a77ug036
(Drive
status)
I/O 2
I/O 1
Idle Rand
Magazines > Upper Left
19
20
21
14
15
16
17
10
11
12
13
Idle Rand
a77ug166
18
5-15
The black boxes are inventoried cartridges. Press the Up and Down keys to scroll.
Note that this magazine has a 3-slot I/O station. These slots might be changed to
storage slots if needed. See Configuring I/O stations and reserving slots on page
5-79.
Press SELECT to display all empty slots and cartridge serial numbers in the
associated magazine.
3
2
4
Control menu
The Control Menu contains the following items:
v Open I/O Station
v Move Cartridges
v Magazine
v Re-Inventory
a77ug052
Control
Important: Wait for the messages before you insert or remove cartridges to ensure
that the library is ready to handle the cartridges. After the I/O station
is closed, you must wait for the library to complete its inventory before
normal library operations commence.
|
|
|
|
5-16
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Control
Source
Type
Destination
Type
Volume
Serial
Source
Destination
a77ug053
Move Cartridges
To move a cartridge from point A to point B, you must make the following choices:
v Source Type - Drive, I/O station, magazine. Only the source types that contain
cartridges are listed.
v Source - the choices start with the choice made in the preceding item and then
advances through all available choices.
Note: If the Attention LED is ON due to a suspect cartridge, that cartridge is
identified by an exclamation point (!) when you scroll through the source
cartridges.
v Volume Serial - the serial number of the cartridge
v Destination Type - the destination drive, I/O station, magazine
v Destination - the choices start with the choice made in the preceding item and
then advances through all available choices.
Control: Magazine
Use this menu item to unlock the cartridge magazines.
Control
Left
Right
"Left magazine
unlocking"
"Right magazine
unlocking"
a77ug054
Magazine
Chapter 5. Operations
5-17
Control: Re-Inventory
Use this menu item to initiate a scan of the cartridges in the library.
Re-Inventory
a77ug055
Control
Configure menu
The Configure menu is used during the initial setup of your library and when
changes need to be made to your library's configuration. This menu contains the
following items:
v Logical Libraries
v Library Settings
v
v
v
v
v
Drive
Network
Set Access PIN
Save/Restore
Set Date and Time
5-18
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Chapter 5. Operations
5-19
Configure: Library
Configure
Logical Library Settings
Auto Clean
Mode
I/O Station(s)
enabled
Host Label
Length
Random
Sequential
Autoload
Active Slots
a77ug056
Loop
Note: The Remove DCS No is available only on libraries with the DCS feature.
The library configuration items are in this menu:
v Mode:
Random: In random mode, the library allows the server 's (host 's)
application software to select any data cartridge in any order.
Sequential: In sequential mode, the library 's firmware predefines the
selection of the cartridges. After initialization, the firmware causes the library
to select the first available cartridge found (counting from the I/O station
through slot 23) for loading into the drive.
Important: If a Logical Library in Sequential mode contains more than one
drive, only the first drive in the Logical Library is utilized.
5-20
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Chapter 5. Operations
5-21
Note: The universal cleaning cartridge has a bar code CLNUxxLx. This cleaning
cartridge is used to clean all LTO generation tape drives.
For Auto Clean to function, the following criteria must be met:
On 4U libraries with library firmware of 1.95 or lower that still contain a
Dedicated Cleaning Slot (DCS), or 4U libraries with library firmware higher
than 1.95 that chose to retain the DCS in their library, a CLN cartridge must
be present in that slot.
On libraries that don't have a DCS, a storage slot must be reserved (RSVD) by
reducing the active slot count by one.
A cleaning cartridge (CLNxxxLx) must be placed or moved to the reserved
slot.
Auto Clean must be enabled.
Note: Cleaning cartridges must be replaced after 50 cleanings. The Web User
Interface inventory screen shows the number of times the media was
loaded, not the number of cleaning sessions remaining. Subtract this
number from 50 to determine the number of cleanings remaining.
v I/O Station(s) enabled - The I/O stations are enabled (the default), or disabled
so the stations are used as storage slots.
v Remove DCS - If the DCS is removed, it cannot be reinstated. This option
longer appears in the Operator Control Panel.
v Host Label Length - The Host Label Length is related to the bar code labels
appearing on the used media. The default value is 8, but 6 might also be chosen.
5-22
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Configure: Drive
Configure
Drive
Control Path
Drive Interface
SAS drives
do not
require user
configuration
SCSI ID
A Speed
A Type
a77ug299
A Loop ID
Chapter 5. Operations
5-23
Configure: Network
Configure
Network
IP Stack
DHCP-ON
DHCP-OFF
(IPv4 & IPv4+IPv6)
DHCP-OFF
(IPv6)
IP Address
Stateless
autoconfig
Netmask
Prefix Length
Static IPv6
Address
Ethernet
Gateway
Ethernet
a77ug043
Gateway
Use these menu items to change the current network settings, which access the
library remotely by way of a web browser.
v IP Stack - Choose IPv4 only, IPv6 only, or IPv4 & IPv6.
v IPv6 Only and Dual Stack IPv4 & IPv6 - Choose Enable Stateless Auto Config
Address (Web User Interface) or Stateless Autoconfig (Operator Control Panel) if
assigned IPv6 IP addresses are wanted. To view the assigned IPv6 addresses
after Stateless Auto Config Address is enabled:
Operator Control Panel (IPv6 Only): Monitor > Library > Network
If you choose Dual Stack IPv4 & IPv6, you must be prepared to enter both IPv4
and IPv6 IP addresses.
v DHCP - (Dynamic Host Configuration Protocol) If DHCP is enabled, your
library host negotiates the connection with the library. If DHCP is disabled, the
following information is necessary to establish the remote access.
v IP Address - the IP address of the library
5-24
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Press SELECT to highlight the first digit of the 4-digit Access PIN.
Use UP and DOWN to select each digit.
Press SELECT to move to the next digit.
Repeat these steps for repeating the Access PIN.
When the final digit is entered, press DOWN and select:
v Save - to apply your settings.
v Cancel - to delete your settings.
Note: In Figure 5-18 on page 5-26, menus with the pound sign (#) are the only
menus accessible when the Access PIN is enabled, but entered incorrectly
or before it is entered. To gain access to all menus, disable the Access
Chapter 5. Operations
5-25
Figure 5-18. Pound sign (#) shows accessible menus when access PIN is enabled but before it is entered
Configure: Save/Restore
Use this menu item to restore the factory default settings.
Configure
Restore Passwords
Restore All
5-26
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug045
Save/Restore
v Restore Passwords - This menu item restores the factory default for both the
RMU Admin user access password and the service password.
v Restore all - This menu item restores all factory default settings (refer to
Table 5-4).
v Restore Library Config - This menu item restores your saved library
configuration from a USB device. If you have more than one saved configuration
file (.dbb) on your USB device, press Select, then use the up and down keys to
move between the files. When the correct configuration file is displayed, press
Select again.
v Save Library Config - This menu item saves your library configuration to a USB
device.
Note: Ensure that the USB device is formatted for FAT12, FAT16, or FAT32 and
does not use autorun files.
Note: Configuration files that are saved with one version of library firmware
might not be compatible with other versions of firmware. It is recommended
to save a configuration file each time the library firmware is upgraded.
Restore the library with a configuration file that was saved with the same
version of firmware that is installed in the library.
Important: Restoring factory defaults wipes out all the previous configuration
data.
Table 5-4. Factory default settings
Restored Item
Default Setting*
Autoclean
Disabled
Logical Libraries
Active Slots
I/O station
Enabled
Encryption
None
Ethernet Setting
Auto
DHCP
Enabled
Network IP Mode
IPv4 Only
SNMP
Disabled
Email Notifications
Disabled
User Access
Admin
Comments
secure
Library Mode
Random
Library Name
(Blank)
(default)
Chapter 5. Operations
5-27
Default Setting*
Comments
Host name
Continuous
No change
Disabled
Note: The initial Factory Default
setting is disabled. If the OCP Access
PIN setting is changed, running
"Restore Defaults" does not change
the setting.
Disabled
Drives
Power
Power On
(All drives)
Drive 1 SCSI-ID
SCSI Drives
Drive 2 SCSI-ID
SCSI Drives
Drive 3 SCSI-ID
SCSI Drives
Drive 4 SCSI-ID
SCSI Drives
Drive 1 Loop-ID
Drive 2 Loop-ID
Drive 1 only
Speed
Auto
FC Drives (all)
Topology
LN-Port
FC Drives (all)
Enabled
In some cases (such as Library Mode), the entry of one option precludes any other
options from being selected. In such cases, the details of the non-applicable options
are not shown.
Set Date
and Time
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Configure
5-28
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Path Failover
a77ug119
Configure
Path failover is a combination of two previous features: Control Path failover (key
that is entered at the library user interface) and Data Path failover (key that is
entered at the device driver interface). A single activation key that is entered at the
library user interface now activates both features unless the LTO 3 drive firmware
level is equal to or lower than 73P5 or the library firmware is equal to or lower
than 1.95. For either or both of the two cases, the device driver interface Data Path
failover key activation is still required. For library firmware levels below 8.xx the
Path failover feature is available for select LTO 4 tape drives, and Path failover is
not supported for Half High drives. Library firmware levels higher than 8.xx
support Path failover on LTO 5 and LTO 4 drives. For LTO Ultrium 6 Tape Drives
use Library firmware B.50 or greater if you want to support Path failover.
Service menu
The 2U/4U library is always online, except for when the user enters the Service
Library area. A warning message displays stating that the library must be taken
offline from the host before any Service functions are completed. It is up to the
operator to ensure that it is taken offline by phoning the host operator or other
means of communication. Before any service functions are completed, ensure that
the host is not processing any data writing or retrieval.
The Service menu contains the following items:
v Library Verify - an overall library diagnostic procedure
v
v
v
v
Library Verify
a77ug047
Service
1. On the Operator Control Panel, navigate to Service > Library Verify and start
the diagnostic test.
v Push Select to highlight the drive field. Use the Up/Down keys to select the
drive. Push the Select key to complete the selection.
Chapter 5. Operations
5-29
2.
3.
4.
5.
6.
7.
Run Tests
a77ug048
Service
5-30
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Service
Clean Drive
Drive Tests
Drive Power
a77ug058
Service
The following drive diagnostics and service procedures are available in this menu:
v Clean Drive - The accessor takes the cleaning cartridge from the dedicated
cleaning cartridge slot (DCS), or previously reserved slot if no DCS is available,
and inserts it into the drive. After the drive cleaning is complete, the accessor
removes the cleaning cartridge from the drive and returns it to the dedicated
cleaning cartridge slot or reserved slot.
v Drive Tests - Power On Self Test (POST), Wrap Test, Normal Read/Write Test,
Head Test, Media Test
Note: The Operator Control Panel displays "Wrap Test" for libraries that contain
SCSI and Fibre Channel tape drives. "Wrap A Test" and "Wrap B Test" is
displayed for libraries that contain SAS tape drives. Run both wrap tests
(A and B) on SAS full high and half high tape drives to test both SAS
ports. Run Wrap A test on SAS half high (legacy drives) tape drives as
they have only one SAS port.
1. Navigate to the wanted test (Service > Service > Drive Tests).
a. Select the drive if more than one is installed.
b. Press Enter.
c. Press either + or - to toggle drive test options.
d. Move the cursor to the <Run> option.
e. Press Enter to apply the test.
2. Follow the instructions that are displayedon the Operator Control Panel, and,
if required, insert a blank or scratch cartridge into the I/O station when
requested. All wrap tests require a wrap tool to complete the diagnostic test.
3. The test runs.
If the test PASSES, resume normal library operations.
If the test FAILS, an error is displayed. Make note of the error, then see
Isolating drive sled problems on page 7-10.
4. Remove the cartridge from the I/O station, if needed, then close the I/O
station.
5. Press Cancel to exit the screen.
v Drive Power - use this item to turn drive power ON and OFF
Chapter 5. Operations
5-31
Display Contrast
a77ug170
Service
5-32
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Monitor
Monitor
Monitor
Monitor
Library:
Library:
Library:
Library:
Description
2U
4U
Serial Number
Product ID
Machine Type and Model (the SCSI inquiry string of the Library)
Currently
Installed Library
Firmware
The level of firmware that is installed on the library. To ensure that you
are running the latest version of firmware, visit http://www.ibm.com.
For information about updating your firmware, refer to Service Library:
Upgrade Firmware on page 5-74.
Bootcode
Firmware
Revision
Barcode Reader
IPv4 Address
IPv6 static
assigned address
Chapter 5. Operations
5-33
Description
2U
4U
Router discovery The IPv6 router discovery address that is assigned to your library.
IPv6 address
Note: There might be more than one IPv6 discovery address if there is
more than one IPv6 router available in your network environment.
MAC Address
WWide Node
Name
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Logical Library x The Extended Logical Libraries Information table displays information
Library Mode
about the logical libraries that are assigned in your library. For each
logical library in your library, either Random or Sequential Loop
Autoload is displayed.
This view is correct for a library with multiple logical partitions. The Library
Identify screen is different for a library with a single logical partition.
Description
2U Library
4U Library
SCSI Fibre
SAS
SCSI
Fibre
SAS
Vendor ID
Product ID
Serial
Number
Version
5-34
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Description
2U Library
SCSI Fibre
X
4U Library
SAS
SCSI
Fibre
SAS
Firmware
Revision
SCSI ID
Element
Address
Control Path If the drive communicates all messages from the host to
Drive
the library, then it is considered the control path drive.
If the drive is the control path drive, this element
displays "Yes." If not, this element displays "No." All
drives in a logical library might be a control path drive.
Data
If the drive is compressing data, this element displays
Compression "Yes." If not, this element displays "No."
Interface
Type
Node Name
Worldwide
ID
Port A
Port Name
Topology
FC-AL Loop
ID
Speed
Port B
X
X
Chapter 5. Operations
5-35
a77ug091
Figure 5-27. The 4U library Monitor Library: Drive Identity page, showing one V2 HH (Half-High) SAS (#1), one HH
(Half-High) SCSI drive (#2), and one TD (Full-High) Fibre Channel drive (#3)
5-36
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug291
Figure 5-28. The 2U library Monitor Library: Drive Identity page, showing one Ultrium 3 HH SAS drive (#1) and one
Ultrium 4 HH SAS drive (#2). Version 2 information displayed for drive #1 identifies the drive as a V2 drive (Feature
Code 8049 - Ultrium 3 HH SAS Drive V2).
Description
2U
4U
Status
Library status is displayed with icons and text. A check mark with the
X
word "Ready" indicates that the library is functioning properly. An
exclamation point with the word "Caution" indicates that the library can
function, but is experiencing a problem. An X with the word "Error"
indicates that the library is not functioning because of a serious problem.
Cartridge in
Transport
Number of Moves
Total Power On
Time
The total amount of time that the library was powered ON.
Accessor Status
Left Magazine
Right Magazine
1. Left Magazine
1. Right Magazine
Chapter 5. Operations
5-37
Description
2U
4U
2. Left Magazine
2. Right Magazine
Description
2U Library
4U Library
SCSI
Fibre
SAS
SCSI
Fibre
SAS
Drive Error
Code
Drive
Activity
Port A
Status
Port B
Status
Port Name
Status
5-38
X
X
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
X
X
Description
2U Library
SCSI
Fibre
SAS
X
Speed
Topology
|
|
|
4U Library
SCSI
Fibre
SAS
X
X
Encryption
Status*
Encryption
method*
Key path*
Density
reporting*
*These features are not supported on Gen3 SAS drive types or any SCSI drive types.
Chapter 5. Operations
5-39
a77ug093
5-40
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Drive Inventory
Drive
1
Status
Empty
Label
Source
-------------
Magazine Inventory
9
10
11
IO-Station
23
19
22
21
20
18
17
16
15
14
13
12
Refresh
a77ug067
Note: On some 2U Libraries prior to Library Microcode Level 1.90, slot 11 might
be labeled a "Not Used" slot that contains a "slot blocker". With Library
Microcode level 1.9 or higher, there is an option to remove the "Slot Blocker"
and place that slot into use. See Removing the slot blocker - 2U library on
page 10-9.
Chapter 5. Operations
5-41
a77ug099
*Res*
Figure 5-32. The 4U library Monitor Library: Inventory page (Right Magazines)
Note: The 4U graphic shows the Slot Inventory for the right magazines of this
library as an example. The left magazines are similar.
5-42
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug072
a77ug076
This page allows the library to be re-scanned to determine the current media
inventory.
a77ug078
This page allows the user to release the right or left magazine from the library.
5-43
Configure
Configure
Configure
Configure
Configure
Configure
Configure
Library:
Library:
Library:
Library:
Library:
Library:
Library:
Description
2U
4U
Library Name
I/O station
Enabled
The I/O station defaults to I/O station Enabled. Choosing Disabled (no
check mark) adds one more storage slot to the 2U library, and 3 more
storage slots to the 4U library. When the I/O station is disabled,
removing or adding media to the library must be completed by releasing
the left or right magazine.
Auto Clean
Enabled
The default bar code label length is 8, but can be set to 6. The bar code
label length is a "reported" length. This setting causes the host computer
to see only the first 6 characters of the label or all 8 characters. This
setting does not affect the bar code label that is shown on any of the
library user interfaces (always shows all 8 characters).
Description
2U
4U
Library Mode
Choices are Random and Sequential. If you choose Sequential, you might
also activate Autoload or Loop. If there is more than one logical library,
there is a Library Mode entry for each logical library.
Important: If a Logical Library in Sequential Mode contains more than
one drive, only the first drive in the Logical Library is used.
5-44
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Description
2U
4U
Active Slots
Figure 5-36. The 4U library Configure Library: General and Extended page
Chapter 5. Operations
5-45
Note: When the number of drives in your library are reduced, update the Logical
Library configuration. This update removes the Attention LED on the front
panel and the exclamation mark on the Home screen that indicates that a
drive is missing.
a77ug098
Updating the Logical Library configuration also updates the drive element
addressing and drive numbering. Replacing LTO half high drives with full high
drives might require you to run Restore Factory Defaults to correctly update the
drive element addressing and drive numbering. See Configure Library:
Save/Restore on page 5-68.
a77ug117
This page allows the user to enter the Path Failover feature activation key
(Supported on 4U library only for library firmware levels at or below 8.xx.
Supported on both the 2U and 4U libraries with library firmware levels above 8.xx)
Path Failover is a combination of two previous features: Control Path Failover (key
that is entered at the library user interface) and Data Path Failover (key that is
entered at the device driver interface). A single activation key that is entered at the
library user interface now activates both features unless the LTO-3 drive firmware
level is equal to or lower than 73P5 and/or the library firmware is equal to or
lower than 1.95. For either or both of the two cases, the device driver interface
Data Path Failover key activation is still required. For library firmware levels
below 8.xx the Path Failover feature is available for select LTO 4 tape drives, and
Path Failover is not supported for Half High drives. Library firmware levels higher
than B.50 support Path Failover on LTO 6 Full High and Half High drives. Library
firmware levels higher than 8.xx support Path Failover on LTO 5 Full High and
Half High drives, and LTO 4 Full High and Half High drives.
Enter the Feature Activation key and click Activate. The license verification page
displays if you entered the feature key correctly.
5-46
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
5-47
a77ug199
5. On the Encryption screen, enter the Feature Activation Key to enable the
library managed and the system managed encryption options.
6. Click Activate to save the key and expand the screen for more encryption
settings.
5-48
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
7. Select Enable SSL for EKM to enable Secure Sockets Layer for the Encryption
Key Manager application.
8. Select an Encryption method, from the pull-down menu, for each logical
library.
v Without an encryption license key, select None or Application Managed
Encryption.
v With an encryption license key, select Library Managed Encryption or
System Managed Encryption.
9. Select an Encryption policy, from the pull-down menu, for each logical
library.
v Encrypt All: The default policy. It encrypts all cartridges with the default
data keys that are specified in the EKM. This setting applies to all drives in
the 3573 logical library.
v Internal Label - Selective Encryption: This policy is based on the internal
volume label information. Currently, the only application that supports this
option is Symantec NetBackup. Encrypts cartridges only with pool
identifiers 1500 - 9999 (inclusive), with keys specific to each pool. Labels for
these keys are generated by the tape drive that is based on the pool
identifier; for instance, key label IL_NBU_1505 is generated for a cartridge
in pool 1505.
v Internal Label - Encrypt All: This policy is based on the internal volume
label information. Currently, the only application that supports this option
is Symantec NetBackup. Encrypts all cartridges. Cartridges with pool
identifiers 2000 - 65535 (inclusive) are encrypted with keys specific to each
pool. Labels for these keys are generated by the tape drive that is based on
the pool identifier; for instance, key label IL_NBU_2505 is generated for a
cartridge in pool 2505.
10. A primary and secondary EKM server is set for each logical library. Each
partition has its own Encryption and EKM settings. Maintaining primary and
Chapter 5. Operations
5-49
Description
2U Library
SCSI
Fibre
SAS
4U Library
SCSI
Fibre
SAS
SCSI ID
Power On
Control Path
Port A Configuration:
5-50
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Description
2U Library
SCSI
Fibre
SAS
4U Library
SCSI
Fibre
Speed
Topology
FC-AL Loop
ID
SAS
Port B Configuration:
X
a77ug064
Topology
a77ug095
FC-AL Loop ID
Click one:
v Refresh - to cancel the changes that are made to the screen.
v Submit - to apply the changes that are made to the screen.
Chapter 5. Operations
5-51
a77ug074
1. Click Network in the left navigation pane, to display the Network page.
Important: Do not click Submit until all changes are made to the Network
page. When Submit is clicked, no other changes can be made
until after the library applies the current changes.
After Submit is clicked, depending on the changes that are made,
you might be disconnected and must log in again or reboot the
library.
Clicking Refresh refreshes the page and any changes that are
made are not retained.
2. Select a Protocol Stack - Choose IPv4 only, IPv6 only, or Dual Stack IPv4 &
IPv6.
If you choose Dual Stack IPv4 & IPv6, you must be prepared to enter both
IPv4 and IPv6 IP addresses. The sections gray out depending on the choices
that are made here.
3. Enter the Host Name.
Note: The underscore (_) is not allowed as part of a host name.
4. Enter the Domain Name.
5. DNS Primary - Enter the IP address of your primary DNS server.
6. DNS Secondary - Enter the IP address of your secondary DNS server.
7. Enable SSL for Web - If you want to have SSL (Secure Sockets Layer)
enabled, place a check mark in this box.
Note: If you get a security certificate alert when you log in to the Web User
Interface, you can install the certificate or allow an exception
(depending on the internet browser you are using). SSL is enabled
when the URL begins with https:// and some browsers show a lock.
5-52
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
5-53
Linux
- IPSecTools
- StrongSwan/Racoon2
VPN router or similar devices
Important: Configuring IPSec can be complex. Therefore, do not enable IPSec or
change the IPSec settings unless you are directed to do so by an IPSec
knowledgeable person who is familiar with the devices attached to
your network.
IPv6 must be enabled to use IPSec on TS3100/TS3200 libraries. If the protocol stack
does not include IPv6, you cannot edit any related IPSec pages. To use IPSec, on
the Network page set the Protocol Stack to Dual stack IPv4 + IPv6 or IPv6 only.
a77ug283
The IPSec Settings page controls the generic behavior of the IPSec system and
contains the policy management.
1. Click IPsec in the left navigation pane to display the IPSec menu page.
2. Select Enable to enable or disable IPSec. A check mark displays when IPSec is
enabled. When the check box is clear (as in the following graphic), IPSec is
disabled.
Important: To configure IPSec with the appropriate layers of security services,
ensure that policies on the host AND device sides are enabled. If unsure how
IPSec security works, contact your Network personnel.
5-54
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug284
Available values
Comments
Enable
v Enable
v Disable
Default Policy
v Bypass
v Discard
Neighborhood Solicitation/
Neighborhood Advertisment bypass
policies enabled
v Enable
v Disable
a77ug285
5-55
v
v
v
v
General settings
Internet Key Exchange (IKE) settings
Security Association settings
Refresh/Submit/Cancel button
[]
[]
a77ug293
[]
a77ug287
5-56
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug294
Available values
Comments
Policy Name
Policy Type
v Protect
v Bypass
v Discard
v Protect
The normal use of a policy. The
packet is processed with the
parameters and algorithms that are
defined in the policy.
v Bypass
The packet is forwarded to the
target without any modification.
Often used to allow special
message types to be transferred
without protection to avoid the
chicken and egg problem during
initiating a secured connection.
v Discard
The packet is discarded and not
forwarded to any target.
Direction
v Inbound
v Outbound
v Asynchronous
Chapter 5. Operations
5-57
Available values
Traffic Selector
Protocol ID
Comments
The Traffic Selector is an important
part of a policy. The contents of the
Traffic Selector fields provide packet
detection to process according to the
chosen policy. Each part of the
selector must be fulfilled by the
packet to initiate the processing.
v All
v TCP
v UDP
v ICMPv6
Port Range
v All
v From
v Custom
v To
Address Range
v All
v From
v Single
v To
v Range
v Subnet
v Library Address
5-58
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Available values
Comments
Mode
v Transport Mode
v Transport Mode
v Start Point
v Tunnel Mode
v End Point
a77ug295
7. IKE Settings
IKE Settings specify the IKE(v2) related policy settings.
Available values
Comments
Enable IKE
checked/unchecked
Authentication Algorithm
v SHA-1
Chapter 5. Operations
5-59
Available values
Comments
Encryption Algorithm
v AES
v 3DES
Pseudo Random Function
v SHA-1
v AES XCBC
DH Group
v 1 (768 Bit)
v 2 (1024 Bit)
v 5 (1536 Bit)
v 14 (2048 Bit)
Authentication Method
v PSK
v ASCII
v HEX
Library Authentication ID
RSA
v All
v IPv6 Address
v FQDN
v E-Mail-Address
v All
Any peer ID is accepted.
v IPv6 Address
Peer IP address is compared.
v FQDN
Peers FQDN ID is compared.
v Email Address
Peers email address is compared.
5-60
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Available values
Comments
Host Authentication ID
v All
v IPv6 Address
v FQDN
v E-Mail-Address
v All
Any peer ID is accepted.
v IPv6 Address
Peer IP address is compared.
v FQDN
Peers FQDN ID is compared.
v Email Address
Peers email address is compared.
a77ug296
8. Certificate Upload
The file selection box displays under the IPSec page, and it is available even
before a new policy is created.
a77ug297
Available Values
Comments
Enable AH
checked/unchecked
5-61
Available Values
Comments
Enable ESP
checked/unchecked
0 - 65535
SPI
256 - 16000
Authentication Algorithm
Encryption Algorithm
Authentication Key
Alphanumeric value
Encryption Key
Alphanumeric value
10. To save the policy setting, click Submit. Submit always stores current settings
in the actual policy slot and returns to the IPSec maintenance page.
Figure 5-55 on page 5-63 is showing one saved policy named
PolicyTCPTransport.
5-62
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug298
Important:
v IKE-enabled configurations need a running Racoon2 or StrongSwan
system that is correctly configured to match your policy.
v SPI-enabled configurations need a correct setkey setup.
v When SPI and IKE-enabled configurations are mixed, be careful to
set up the right configuration.
Common preferences
v Default policy supports discard and bypass mode.
v It is not possible to save more than four policies.
Single policy configuration
v Multiple single addresses per policy are not provided.
v The SPI index must be 256 - 10000 for a pure SPI connection.
Chapter 5. Operations
5-63
a77ug082
Roles
v Check the Disable Superuser check box if you do not want Superuser to be
listed on the Role listbox (that is, prohibits Superuser login).
Check the Disable User check box if you do not want User to be listed on the
Role listbox (that is, prohibits User login). Clear the check box to allow
Superuser or User login.
|
|
|
Passwords
v Role - The name that is associated with the chosen Access Level. Choose from
User, Superuser, Admin, or Service.
|
|
|
|
|
Note: Admin can select User, Superuser, and Admin roles. Service can select
User, Superuser, Admin, and Service roles.
v New Password (Enter Up To Twenty Characters) - Enter a new password to be
associated with the Access Level Name.
v Repeat Password - Reenter the new password for verification purposes.
|
|
|
Support Contact
v Support Name - The name of the individual within your company to contact for
Web User Interface or library support.
|
|
|
|
|
Note: Only one support person is configured for the entire tape library. The
support person might or might not be one of the user, superuser, or
admin account holders.
v Support Phone - The phone number of the individual within your company to
contact for Web User Interface or library support.
|
|
v Support Email - The email address of the individual within your company to
contact for Web User Interface or library support.
Password Rules
5-64
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Note: When a password is locked, the login cannot continue. First, you must
complete a valid login with an admin account where the admin can
change a password, or a restore factory default password from the
operator panel (if the admin account is the one that is locked out).
v Maximum Number Of Days Before Password Must Be Changed - Choose the
maximum number of days before the password must be changed. The factory
default value is 90. Possible range for this configuration option is 0 - 365. There
is no limitation if 0 is selected.
Click one:
v Refresh - Cancels the changes that are made to the screen.
v Submit - Applies the changes that are made to the screen.
a77ug061
This page allows the user to set the time and date, and how it is displayed.
Time (24H)
With a 24-hour format, enter the hour, minutes, and seconds.
Date
5-65
Click one:
v Refresh - to cancel the changes that are made to the screen.
v Submit - to apply the changes that are made to the screen.
It is recommended that you select Continuous for the Error Log Mode so that all
information for logs and traces are captured.
Click one:
v Refresh - to cancel the changes that are made to the screen.
v Submit - to apply the changes that are made to the screen.
Note: The trace level and trace filter selection options are changeable only by
Service personnel.
a77ug065
This page allows the user to enter information for event notification. When set up
correctly, Event Notification allows the library to send an email to a designated
individual when the library is experiencing a problem.
5-66
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Notify Errors
Select this item to be notified of library errors by email.
Notify Warnings
Select this item to be notified of library warnings by email.
To Email Address
Enter the email address of the individual you want to receive the errors or
warnings.
SMTP Server Address (IPv4 or IPv6)
Enter the address of the email server of the individual you want to receive
the errors or warnings. This can be an IPv4 or IPv6 address, or a host
name and domain. If a host name and domain is listed, the IPv4 or IPv6
address is resolved from the DNS with that name. The address is also
stored rather than the name. If the address changes, a new name or a new
address must be entered.
Domain Name
Enter the Domain Name for your library. This field cannot be blank when
email notification is used.
Note: If you attempt to enter a blank value for the Domain Name, a
warning message displays. It says If you are using Email
Notification then a value is required for the Domain Name.
Click one:
v Refresh - to cancel the changes that are made to the screen.
v Submit - to apply the changes that are made to the screen.
a77ug278
Click SNMP in the left navigation pane to display the SNMP page.
5-67
Note: For information about SNMP, see SNMP messaging on page 1-6 and
Appendix F, SNMP status MIB variables and traps, on page F-1.
Note: If SNMP is not enabled (cleared), all SNMP fields are disabled.
SNMP
v Enabled - Check this box to have SNMP traps sent to an SNMP Management
console.
v Community Name - An SNMP community name is a text string that acts as a
password to authenticate messages that are sent between the SNMP remote
management application and the library. Enter your preferred name, or leave as
"public".
SNMP DESTINATIONS
v Target 1 - IP Address - If SNMP traps are enabled, enter an IP address where
SNMP traps are sent.
v Target 2 - IP Address - Enter an optional second IP address where SNMP traps
are sent, or leave as 0.0.0.0.
v Target 3 - IP Address - Enter an optional third IP address where SNMP traps are
sent, or leave as 0.0.0.0.
v Version - The library offers three versions of the SNMP protocol; v1, v2, and v3.
Select a version for each Target IP address.
v Audit Logging - If SNMP is enabled and Audit Logging is enabled, the library
sends SNMP traps to an SNMP Management console when the library or tape
drive configuration changes.
Note: This option is available only if the library firmware is 9.00 or higher, and
the latest library MIB file is added to the SNMP Management console.
SNMP V3 SECURITY
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5-68
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Saving and restoring configuration data can be done with the Remote Management
Unit (RMU) or the Operator Control Panel (OCP). The feature is implemented on
the RMU and on the OCP, but with slightly different functionality.
Note: Configuration files saved with one version of library firmware might not be
compatible with other versions of firmware. It is recommended to save a
configuration file each time the library firmware is upgraded. Restore the
library with a configuration file that was saved with the same version of
firmware that is currently installed in the library.
a77ug079
Since the RMU can be accessed remotely, its implementation saves or restores the
configuration data to or from a file on the host site. When commands on the OCP
are entered, the unit is accessed directly. For this reason the OCP implementation
saves or restores the configuration data to or from a USB flash drive that is
inserted into the USB connector on the library controller.
Note: Enabling the Auto Clean function is recommended on the library. With the
Auto Clean function enabled, drive cleaning occurs automatically. The only
time Auto Cleaning is disabled is when your Backup Application requires
that it has control.
Drives that do not require a cleaning are labeled with No Cleaning Required. See
Figure 5-62 on page 5-70.
Chapter 5. Operations
5-69
a77ug259
a77ug260
If there is no cleaning cartridge in the library, Clean cannot be selected and the
Slot # displays N.A.. See Figure 5-63
a77ug122
Note: If the library is configured for Auto Clean, and a cleaning cartridge is
resident in a reserved slot, the library automatically loads the drive with a
cleaning cartridge. The drive completes a cleaning and the library returns
the cleaning cartridge to the reserved slot. If Auto Clean is enabled and a
cleaning cartridge is not present in a reserved slot, Auto Clean status on the
Web User Interface Status screen shows Chk Media/Rsvd Slot.
5-70
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
v
v
v
v
v
v
Options > Security > Custom Level > Downloads > Automatic
Prompting for file downloads and File Downloads are both Enabled.
Total Number of Entries
Start Entry
Number of Entries per Page
View
Clear Log - Clears the log you are viewing
Dump Log - Dumps the log you are viewing
v Save Service Dump - Creates a DPA (Dump All) log output that can be viewed
or saved to a file
a77ug120
<Prev | Next> displays if the number of logs entries exceeds the number of entries
per page. Click <Prev | Next> to index through the log entries. Next is not
displayed if the log has more or fewer entries than the # of entries per page
setting. AfterNext is clicked, Prev is displayed. If the log entries fit on a single
page, <Prev | Next> do not display.
Chapter 5. Operations
5-71
a77ug096
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Note: Ensure that all the pop-up facilities on the web browser are set to allow
pop-up boxes to display. With Microsoft Internet Explorer, under Tools,
ensure that the pop-up blocker is turned OFF and Internet Options >
Security > Custom Level > Downloads > Automatic Prompting for file
Downloads and File Downloads are both Enabled.
When the memory dumps are saved on the hard disk, they can be e-mailed to
Tech Support for analysis, if needed.
Note: The memory dump might take up to 20 minutes to complete. The System
Status portion of the screen shows "Drive Dump in Progress" with the
number of KBs transferred.
5-72
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
your library has four drives that are installed, you must have 4 or more data
cartridges in the library before the start of the test. If there are fewer data
cartridges than drives in the library, an error message "Slot Empty" occurs,
and the test does not complete successfully. The media type must be
compatible with the drive type. Otherwise, an error message "Incompatible
Media" occurs and the test fails.
This page provides the system administrator with general tests to verify the
usability and reliability of the library. The "System Test" uses resident data
cartridges to test the load and unload capability of the drives, and ensure that the
library mechanics are working satisfactorily. No data is written to the cartridges
and the cartridges are returned to their normal slot location. The "Slot To Slot" test
moves each resident data cartridge from one slot to another, for each test cycle
requested. When the "Slot To Slot" test is completed, you must Inventory your
library before it is placed back online, since this test scrambles the cartridge slot
locations.
The user selects the number of test cycles before the test from EXECUTE is started.
To cancel the test before it completes the cycles, select STOP.
a77ug075
Note: The Web User Interface System Status screen indicates progress and
completion of the activity.
The first field can be modified to set the number of cycles. The second field
displays the completed cycles.
Chapter 5. Operations
5-73
v EKM Config Test: This test confirms that a drive is correctly configured in the
EKM to service key requests.
run the Key Path Diagnostic test, complete this procedure.
Log on to the Web User Interface. See Login on page 2-5.
Quiesce all drives, then unload all drives.
Click Service Library, then Key Path Diagnostics.
a77ug193
To
1.
2.
3.
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5-74
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
|
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The latest firmware for the LTO5 HH drive is compatible with all LTO5 HH
drives. Upgrade the drive with the latest firmware if the drive Update
function terminates with a message that indicates incompatible firmware.
Chapter 5. Operations
5-75
a77ug290
a77ug097
Figure 5-70. The 2U library Service Library: Upgrade Firmware page, showing one Ultrium 3 SAS Half High V2 drive
and one Ultrium 4 SAS Half High drive.
5-76
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug291
Figure 5-72. The 2U library Monitor Library: Drive Identity page, showing one Ultrium 3 HH SAS drive (#1) and one
Ultrium 4 HH SAS drive (#2). Version 2 information displayed for drive #1 identifies the drive as a V2 drive (Feature
Code 8049 - Ultrium 3 HH SAS Drive V2).
a77ug077
Chapter 5. Operations
5-77
Export media
To remove cartridges from your library with your I/O station, follow these steps:
1. From the OCP main menu, select Control > Move Cartridges and move the
data cartridges into the I/O station. See Control: Move Cartridges on page
5-17 or Manage Library: Move media on page 5-42 for more information.
2. From the OCP main menu, select Control > Open I/O station. The I/O station
unlocks itself
3. Pull out the I/O station and take out the data cartridges.
4. Push the I/O station back into the library. The library automatically starts an
inventory of the I/O station.
If you do not have an I/O station (all slots are assigned to storage), and want to
export media, you must release a magazine and take out the cartridges manually
following these steps:
5-78
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
1. From the OCP main menu, select Control > Magazine. Choose the magazine
that you want to unlock/remove.
2. Pull out the magazine and remove the wanted data cartridges.
3. Push the magazine back into the library. The library automatically starts an
inventory.
Note: If you run a library configuration backup program on your host
computer, use the program to run an audit of the library after cartridges
are removed to update the backup program.
Reserving slots
Reserving a slot is accomplished by reducing the Active Slot count in any
particular logical library. Slots are reserved beginning with the last available slot in
the last magazine of the library. A cleaning cartridge in a reserved slot is available
Chapter 5. Operations
5-79
to any logical library drive even if the reserved slot is not in that logical library.
Typically, if the library contains multiple logical libraries, the last logical library is
chosen for the reserved slot containing the cleaning cartridge. As with a library
with a single logical library, this slot is the last physical slot in the library (top
right magazine, upper rear slot).
Note: Configure the required number of reserved slots prior to enabling Auto
Clean.
v To reserve slots in your library or to reserve a cleaning slot, go to the Web User
Interface at Choosing general library settings on page 4-22 or the Operator
Control Panel at Configure: Library on page 5-20 to get directions on reducing
the Active slot count.
5-80
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
4
5
6
Write-protect Switch
Label area
Insertion guide
Note: The same components are on all the IBM LTO Ultrium data cartridges.
Data cartridges
The different generations of IBM Ultrium data cartridges are identified by color:
Table 6-1. Cartridge types and colors
Type
Color
Ultrium 6
Black
Ultrium 6 WORM
Ultrium 5
Burgundy
Ultrium 5 WORM
Ultrium 4
Green
Ultrium 4 WORM
Ultrium 3
Slate Blue
Ultrium 3 WORM
6-1
Color
Ultrium 2
Purple
Ultrium 1
Black
Recording Format
Ultrium 6
Ultrium 5
Ultrium 4
Ultrium 3
Ultrium 2
Ultrium 1
The first set of tracks is written from near the beginning of the tape to near the
end of the tape. The head then repositions to the next set of tracks for the return
pass. This process continues until all tracks are written and the cartridge is full, or
until all data is written.
The cartridge door (2Figure 6-1 on page 6-1) protects the tape from
contamination when the cartridge is out of the drive. The tape is attached to a
leader pin (3 in in Figure 6-1 on page 6-1) behind the door. When the cartridge is
inserted into the drive, a threading mechanism pulls the pin (and tape) out of the
cartridge, across the drive head, and onto a non-removable take-up reel. The head
can then read or write data from or to the tape.
The write-protect switch (4 in Figure 6-1 on page 6-1) prevents data from being
written to the tape cartridge. For more information, see Write-Protect switch on
page 6-7.
The label area (5 in Figure 6-1 on page 6-1) provides a location to place a label.
For more information, see Bar code label on page 6-5.
The insertion guide (6 in Figure 6-1 on page 6-1) is a large, notched area that
prevents the cartridge from being inserted incorrectly.
6-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Load/Unload Cycles
Ultrium 6
20,000 (20k)
Ultrium 5
20,000 (20k)
Ultrium 4
20,000 (20k)
Ultrium 3
20,000 (20k)
Ultrium 2
10,000 (10k)
Ultrium 1
5000 (5k)
Cartridge compatibility
Table 6-4. Ultrium data cartridge compatibility with Ultrium tape drive
IBM
Ultrium
Tape
Drive
1500 GB
Ultrium 5
Ultrium
6
Read/Write Read/Write
Ultrium
5
Read/Write
Ultrium
4
800 GB
Ultrium 4
400 GB
Ultrium 3
200 GB
Ultrium 2
100 GB
Ultrium 1
Read only
Read/Write
Read only
Read/Write Read/Write
Ultrium
3
Read only
Read/Write Read/Write
Read only
Ultrium
2
Read/Write Read/Write
Ultrium
1
Read/Write
Capacity scaling
To control the capacity of the cartridge (for example, to obtain a faster seek time)
issue the SCSI command SET CAPACITY. For information about this command,
see the IBM TotalStorage Ultrium Tape Drive SCSI Reference.
WORM media
Because standard read/write media are incompatible with the WORM feature, a
specially formatted WORM tape cartridge (see Figure 6-2 on page 6-4) is required.
Each WORM cartridge has a unique, worldwide cartridge identifier (WWCID),
which comprises the unique CM chip serial number and the unique tape media
serial number. Ultrium 6 WORM cartridges are two-tone black and silvery-gray.
See Ordering media supplies on page 6-20 for information about how to choose
6-3
a67b0024
and purchase the appropriate WORM tape cartridges for your tape drive.
WORM requirements
To add WORM capability to your IBM LTO Ultrium 6 drives, you must use either
IBM Ultrium 6 2500 GB WORM tape cartridges or IBM Ultrium 5 1500 GB WORM
tape cartridges.See Ordering media supplies on page 6-20.
Cleaning cartridge
With each library, a specially labeled IBM LTO Ultrium Cleaning Cartridge is
supplied to clean the drive head. The drive itself determines when a head must be
cleaned. It alerts you by lighting the "Clean Drive" (amber LED) above the library
Operator Control Panel. To clean the head manually, insert a cleaning cartridge
into the tape load compartment (see Inserting the cleaning cartridge on page
4-42). The drive completes the cleaning automatically. When the cleaning is
finished, the drive ejects the cartridge, and the library turns off the "Clean Drive"
LED. Some libraries have an Auto Clean function, which when enabled, prompts
6-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
the library to retrieve the cleaning cartridge that is contained in the library, inserts
it in the drive that needs cleaning, cleans the drive, then returns the cleaning
cartridge to its home slot.
Note: The drive automatically ejects an expired cleaning cartridge.
The IBM Cleaning Cartridges are valid for 50 uses. The cartridge 's LTO-CM chip
tracks the number of times that the cartridge is used.
3573
Required
3576
Required
3580
Not required
3581
3582
Required
3583
Required
3584
Required
When read by a library 's bar code reader, the bar code identifies the cartridge 's
VOLSER to the library. The bar code also tells the library whether the cartridge is a
data cartridge or cleaning cartridge. In addition, the bar code includes the
two-character media-type identifier Lx, where x equals 1, 2, 3, 4, 5 or 6. L identifies
6-5
the cartridge as an LTO cartridge and the number represents the generation of
cartridge for that cartridge type. Figure 6-3 on page 6-7 shows a sample bar code
label for the LTO Ultrium Tape Cartridge.
Tape cartridges are ordered with the labels included or with custom labels. To
order tape cartridges and bar code labels, see Ordering media supplies on page
6-20. The bar code for usage in IBM tape libraries must meet predefined
specifications. They include (but are not limited to):
v Eight uppercase alphanumeric characters, where the last 2 characters must be L6,
L5, L4, L3, L2, or L1 (LW, LV, LU, or LT for Ultrium WORM cartridges)
v Label and printing to be non-glossy
v Nominal narrow line or space width of 0.423 mm (0.017 in.)
v Wide to narrow ratio of 2.75:1
v Minimum bar length of 11.1 mm (0.44 in.)
Table 6-6. Cartridges and VOLSERs compatible with the Ultrium Tape Drives
Cartridges
VOLSER
xxxxxxL6
xxxxxxLW
xxxxxxL5
xxxxxxLV
xxxxxxL4
xxxxxxLU
xxxxxxL3
xxxxxxLT
xxxxxxL2
xxxxxxL1
CLNxxxLx
*An Ultrium 3 Tape Drive must have a minimum firmware level of 54xx for it to be
compatible with the WORM cartridge.
To determine the complete specifications of the bar code and the bar code label,
visit the web at http://www.ibm.com/ and enter "IBM LTO Ultrium Cartridge
Label Specification" in the search box. Orcontact your IBM sales representative.
When a bar code label is attached to a tape cartridge, place the label only in the
recessed label area (see 5 in Figure 6-1 on page 6-1). A label that extends outside
of the recessed area can cause loading problems in the drive.
Attention: Do not place any type of mark on the white space at either end of the
bar code. A mark in this area might prevent the library from reading the label.
6-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
L6
a69i0360
Figure 6-3. Sample bar code label on the LTO Ultrium 6 Tape Cartridge. The volume serial number (LTO123) and bar
code are printed on the label.
Write-Protect switch
The position of the write-protect switch on the tape cartridge (see 1) determines
whether you can write to the tape. If the switch is set to:
(solid red), data cannot be written to the tape.
v The locked position
v The unlocked position (black void), data can be written to the tape.
If possible, use your server 's application software to write-protect your cartridges
(rather than manually setting the write-protect switch). This setting allows the
Chapter 6. Ultrium media
6-7
server 's software to identify a cartridge that no longer contains current data and is
eligible to become a scratch (blank) data cartridge. Do not write-protect scratch
(blank) cartridges; the tape drive is not able to write new data to them.
A67E0026
If you must manually set the write-protect switch, slide it left or right to the
wanted position.
Write-protect switch
Providing training
v Post procedures that describe appropriate media handling in places where
people gather.
v Ensure that anyone who handles tape is properly trained in handling and
shipping procedures. This training includes operators, users, programmers,
archival services, and shipping personnel.
v Ensure that any service or contract personnel who complete archiving
procedures are properly trained in media-handling procedures.
v Include media-handling procedures as part of any services contract.
v Define and make personnel aware of data recovery procedures.
6-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
6-9
6-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
v Check that the leader pin is properly seated (see 2 in Figure 6-8 on page 6-13).
v If you suspect that the cartridge was mishandled but it appears usable, copy any
data onto a good cartridge immediately for possible data recovery. Discard the
mishandled cartridge.
v Review handling and shipping procedures.
6-11
6-12
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Figure 6-8. Leader pin in the incorrect and correct positions. The cartridge door is open and the leader pin is visible
inside the cartridge.
Figure 6-9. Placing the dislodged leader pin into the correct position. The cartridge door is open to show the leader
pin.
6-13
5. To rewind the tape, insert the cartridge manual rewind tool (1 in Figure 6-10)
into the cartridge 's hub 2 and turn it clockwise until the tape becomes taut.
6-14
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Attention:
v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the
tape. Other methods of reattaching the pin will damage the tape, the drive, or
both.
v Use this procedure on your tape cartridge only when the leader pin detaches
from the magnetic tape and you must copy the cartridge's data onto another
cartridge. Destroy the damaged cartridge after you copy the data. This
procedure may affect the performance of the leader pin during threading and
unloading operations.
v Touch only the end of the tape. Touching the tape in an area other than the end
can damage the tape's surface or edges, which may interfere with read or write
reliability.
A67E0042
6-15
Figure 6-12. Attaching the leader pin attach tool to the cartridge. To hold the cartridge door open, hook the tool into the
door and pull the tool back.
2. To find the end of the tape inside the cartridge, attach the cartridge manual
rewind tool (1 in Figure 6-13 on page 6-17) to the cartridge's hub 2 by
fitting the tool's teeth between the teeth of the hub. Turn the tool clockwise
until you see the end of the tape inside the cartridge. Then, slowly turn the
rewind tool counterclockwise to bring the tape edge toward the cartridge door
3.
3. Continue to turn the rewind tool counterclockwise until approximately 13 cm
(5 in.) of tape hangs from the cartridge door. If necessary, grasp the tape and
pull gently to unwind it from the cartridge.
4. Remove the rewind tool by pulling it away from the cartridge. Set the tool
and the cartridge aside.
6-16
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Figure 6-13. Winding the tape out of the cartridge. Turn the cartridge manual rewind tool clockwise to see the end of
the tape, then turn it counterclockwise to bring the tape to the cartridge door.
5. On the leader pin (1 in Figure 6-14), locate the open side of the C-clip 2.
The C-clip is a small black part that secures the tape 3 to the pin.
6. Remove the C-clip from the leader pin by using your fingers to push the clip
away from the pin. Set the pin aside and discard the clip.
3
A67E0036
Figure 6-14. Removing the C-clip from the leader pin. Use your fingers to push the C-clip from the leader pin.
7. Position the tape in the alignment groove of the leader pin attach tool (see 1
in Figure 6-15 on page 6-18).
8. Place a new C-clip into the retention groove 2 (Figure 6-15 on page 6-18) on
the leader pin attachment tool and make sure that the clip's open side faces
up.
9. Place the leader pin (from step 6) into the cavity 3 (Figure 6-15 on page
6-18) of the leader pin attach tool.
Attention: To prevent the leader pin from rolling into the cartridge, in the
following step use care when folding the tape over the pin.
10. Fold the tape over the leader pin and hold it with your fingers (see
Figure 6-15 on page 6-18).
Note: Use care to ensure that the tape is centered over the leader pin. Failure
to properly center the tape on the pin will cause the repaired cartridge
to fail. When the tape is properly centered, a 0.25-mm (0.01-in.) gap
Chapter 6. Ultrium media
6-17
4
3
A67E0037
11. Close the pivot arm 4 of the leader pin attach tool by swinging it over the
leader pin so that the C-clip snaps onto the pin and the tape.
12. Swing the pivot arm open and trim the excess tape 5 so that it is flush with
the reattached leader pin 6.
13. Use your fingers to remove the leader pin from the cavity 3 in the leader
pin attach tool.
14. Use the cartridge manual rewind tool to wind the tape back into the cartridge
(wind the tape clockwise). Ensure that the leader pin is latched by the
pin-retaining spring clips on each end of the leader pin.
15. Remove the rewind tool.
16. Remove the leader pin attach tool by lifting its end up and away from the
cartridge.
6-18
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
The best storage container for the cartridges (until they are opened) is the original
shipping container. The plastic wrapping prevents dirt from accumulating on the
cartridges and partially protects them from humidity changes.
When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof
bag to protect it from moisture, contaminants, and physical damage. Ship the
cartridge in a shipping container that has enough packing material to cushion the
cartridge and prevent it from moving within the container.
Table 6-8 gives the environment for operating, storing, and shipping LTO Ultrium
Tape Cartridges.
Table 6-8. Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge
Environmental Specifications
Environmental Factor
Temperature
Relative humidity
(non-condensing)
Maximum wet bulb
temperature
Operating
Operational Storage1
Archival Storage2
Shipping
10 - 80%
20 - 80%
20 - 50%
5 - 80%
26C (79F)
26C (79F)
26C (79F)
26C (79F)
Note:
1. The short term or operational storage environment is for storage durations of up to six months.
2. The long term or archival storage environment is for durations of six months up to 10 years.
6-19
Methods of Ordering
Order the cartridge from your IBM Sales Representative or
any authorized IBM Business Partner by specifying Machine
Type 3589 Model 550. Specify the VOLSER characters that
you want.
You can also order through an IBM-authorized distributor.
5-PACK IBM LTO Ultrium 6 2500 GB Data Cartridge Order as part number 35P1902 through an IBM-authorized
(black and white labels unattached)
distributor.
20-PACK IBM Ultrium 6 2500 GB WORM Tape
Cartridge (with attached labels)
5-PACK IBM LTO Ultrium 5 1500 GB Data Cartridge Order as part number 46C2084 through an IBM-authorized
(black and white labels unattached)
distributor.
20-PACK IBM Ultrium 5 1500 GB WORM Tape
Cartridge (with attached labels)
6-20
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Methods of Ordering
20-PACK IBM LTO Ultrium 4 800 GB Data Cartridge Order the cartridge from your IBM Sales Representative or
(with attached labels)
any authorized IBM Business Partner by specifying Machine
Type 3589 Model 010. Specify the VOLSER characters that
you want.
You can also order through an IBM-authorized distributor.
20-PACK IBM LTO Ultrium 4 800 GB Data Cartridge Order the cartridge from your IBM Sales Representative or
(without labels)
any authorized IBM Business Partner by specifying Machine
Type 3589 Model 011.
You can also order through an IBM-authorized distributor.
5-PACK IBM LTO Ultrium 4 800 GB Data Cartridge
(black and white labels unattached)
6-21
EDP/Colorflex
Broomfield, CO
U. S. A.
Telephone: 800-438-8362
http://www.tri-optic.com
Dataware
Houston, TX 77274
U. S. A.
Telephone: 800-426-4844
http://www.datawarelabels.com/
NetC
Trumbell, CT
U. S. A.
Telephone: 203-372-6382
http://www.netcllc.com/
6-22
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Chapter 7. Troubleshooting
v The library consists of the following CRUs (Customer Replaceable Units):
Control Card (electronics, processor, memory)
Power Supply
Drive Sled (drive plus drive-to-library connectivity)
Library Enclosure (accessor, Operator Control Panel display)
Cartridge Magazines
v Other possible Replacement Parts are
Data cartridges
Cables/Terminator
Important: Before any CRU is replaced, after the problem is found, and after any
listed actions are completed in the Troubleshooting table, be sure to
review the Procedures for isolating CRU problems on page 7-8 to
help confirm the failing CRU.
The table outlines the starting points for all service issues. Find the reason that
closest resembles the problem you are experiencing and complete the listed action.
If you are unable to correct the problem, create a prioritized list of replacement
parts required. Select only one CRU at a time, starting with the most likely, based
on the Procedures for isolating CRU problems on page 7-8 or the error code
listing. After all troubleshooting efforts are exhausted, see Contacting IBM
technical support on page 9-4.
After the problem is corrected, run Library Verify (Operator Control Panel: Service
> Library Verify) to ensure that all library components are functioning properly
before normal library operations are resumed.
Table 7-1. Troubleshooting table
Problem
Solution
INSTALLATION/CONFIGURATION
The 2 half high drives must be in drive positions 1 and 2 (the lowest drive
positions in the library) and the full high drive must be in the remaining drive
position. For more information, seeAppendix B, SCSI element types, SCSI
addresses, and physical configurations, on page B-1.
If possible, log on to the Web User Interface and check the error log (Service
Library > View Logs). Look up the error code and try to resolve (see
Chapter 8, Error codes, on page 8-1).
3. Upgrade or reinstall the latest library firmware. To download the latest library
firmware, visit http://www.ibm.com/support.
v If the problem is corrected, run Library Verify before normal library
operations are resumed. See Service: Library Verify on page 5-29.
v If the problem persists, refer to Contacting IBM technical support on page
9-4.
Copyright IBM Corp. 2007, 2013
7-1
Solution
INSTALLATION/CONFIGURATION
ENCRYPTION
1. Check the host application to ensure the Encryption Key Manager (EKM)
application is providing the correct encryption key.
v Refer to the IBM Tape Device Drivers Installation and Users Guide and the
Drive sense data on page D-7 returned for an encryption operation.
v Retry the encryption operation after the EKM application problems are
resolved.
2. Check the operation of the tape drive by resetting the drive (Operator Control
Panel: Service > Service > Drive Power) and running POST.
v Refer to the error code displayed on the Operator Control Panel if the drive
resets and POST fails.
v Retry the encryption operation if the drive reset and POST complete without
errors.
3. Check the media.
v Ensure that the correct media is being used. Data encryption is supported
by LTO Ultrium 4, 5, and 6 Data and WORM Cartridges only.
v Retry the encryption operation with the tape cartridge in another encryption
enabled drive. Replace the media if the problem repeats with the same tape
cartridge in multiple drives. If the problem occurred while the tape drive
was running POST or diagnostic tests, replace the drive. The error code
clears with the first attempted write/read after the encryption key is
changed, or when the drive is placed in maintenance mode.
Encryption-related error is
posted
Check the EKM application 's error logs, device driver logs, tape library error logs,
and tape drive error logs for entries that are related to encryption. See Service
Library: View Logs on page 5-70, Service Library: View Drive Logs on page
5-71, Chapter 8, Error codes, on page 8-1, and Drive sense data on page D-7.
Use the Web User Interface to resubmit encryption settings under Configure
Library > Encryption even if the settings do not change.
ERROR CODES
7-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Solution
INSTALLATION/CONFIGURATION
Most library or drive errors result in an error code or error message on the
Operator Control Panel display. An error code history is maintained in the library
or drive error log. See Service Library: View Drive Logs on page 5-71 for how to
get the error log over the Operator Control Panel and Service Library: View
Logs on page 5-70 to view logs with the Web User Interface.
Look up the error code and try to resolve (see Chapter 8, Error codes, on page
8-1 or Appendix D, Sense data, on page D-1).
FRONT PANEL LEDs
Attention LED
To determine why the Attention LED is turned ON, log in to the Web User
Interface and select Service Library > View Logs > Warning Trace.Drive Sled
Issues:
v See Isolating drive sled problems on page 7-10.
v Whenever there is a hardware configuration change such as drives swapped
with different form factors (i.e. HH to FH or FH to HH), a library configuration
change is needed. Reconfiguring the library by reassigning the number of
logical libraries clears this issue. Go to the Web User Interface Configure
Library > Logical Libraries or to the Operator Control Panel 's Configure >
Logical Libraries section and reassign the logical libraries. If you do not want
to change your logical library configuration, resubmit your current settings.
v Restore factory defaults (Operator Control Panel: Configure > Save/Restore and
select Restore All, or Web User Interface: Configure Library > Save/Restore
and select Restore).
Media Issues:
v Avoid contamination by ensuring that the library is installed in a clean,
contamination-free environment. Continue cleaning the tape drive as needed.
Refer to Choosing a location on page 4-2.
v A cartridge must be acclimated for at least 24 hours before it is used,
particularly if it was stored at a substantially different temperature or level of
humidity than the library. Refer to Proper acclimation and environmental
conditions on page 6-10.
v Any cartridge that is suspected of being defective or contaminated must NOT
be reused, in any drive.
Power Supply or Fan Issues:
Check the power supply (or redundant power supply) for failure, and also check
any power supply fans. Replace any defective units. Refer to System status on
page 2-6 for a redundant power supply failure on a 4U library andIsolating a
power supply problem on page 7-8.
v Ensure that you are using an Ultrium universal cleaning cartridge (see
Cleaning cartridge on page 6-4).
v Ensure that the cleaning cartridge is not expired. A drive automatically ejects an
expired cleaning cartridge. A cleaning cartridge is good for 50 cleans. If your
cleaning cartridge expired, refer to Ordering media supplies on page 6-20 for
information about ordering a new cleaning cartridge.
v If the problem still exists, refer to Contacting IBM technical support on page
9-4.
Chapter 7. Troubleshooting
7-3
Solution
INSTALLATION/CONFIGURATION
Error LED
If the Error LED remains ON after user action is completed listed for the error
code in Chapter 8, Error codes, on page 8-1, run Library verify (Operator
Control Panel: Service > Library Verify).
v If the test passes, the Error LED turns OFF.
v If the test fails, cycle library power to turn the Error LED OFF.
To check the library error log, log on to the Web User Interface and click Service
Library, then View Logs.If the Operator Control Panel displays WARNING: Unit
Busy, click OK to turn the error LED OFF.
FIRMWARE
Many problems are resolved by a firmware upgrade. Ensure that both the library
and drive firmware are at the latest levels available. Compare the firmware levels
on the Operator Control Panel with the latest levels on the website
http://www.ibm.com/storage/.
v Library firmware: Monitor > Library > Identity > Version
v Drive firmware: Monitor > Drives > Identity (select a drive) > Firmware Rev
Magazine slot prism fiducials that are NOT seated properly can result in gripper
or slider error codes because of the fiducial interfering with the back edge of the
cartridge. Release and pull magazines out of the library for inspection. To release
the magazines with the Operator Control Panel, go to Control > Magazine and
select Left or Right. To release the magazines with the Web User Interface, go to
Manage Library > Release Magazines.
Inspect the light pipe fiducials on each slot of the magazine for proper seating.
See Replacing magazine fiducials on page 10-13.
1. Power cycle the library, allow it to complete initialization, which can take up
to 1 hour, depending on the type of cartridge (LTO 4, LTO 3, and so on) and
how much of the tape was spooled out of the cartridge. Retry unloading the
cartridge with the library Operator Control Panel. Refer to Control: Move
Cartridges on page 5-17.
2. Allow the drive to complete all operations. This action might take as long as 1
hour if you reset or cycle power on the library while the cartridge is
positioned at the physical end of the media.
3. Ensure that the backup software is not reserving the slot or preventing the
drive from ejecting the cartridge. The backup software must cancel the
reservation and any hold it has on the drive. Temporarily disconnecting the
library from the host server and power cycling eliminates the host and its
software as a problem source.
4. If the problem still exists, refer to Contacting IBM technical support on page
9-4.
7-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Solution
INSTALLATION/CONFIGURATION
1. Release both left and right magazines (Operator Control Panel: Control >
Magazine and select Left or Right; Web User Interface: Manage Library >
Release Magazine and select Left or Right) and inspect for both the presence
and conditions of the cell prism fiducials. Each cell must contain a correctly
installed prism with no visible damage. Replace any missing or damaged
prism fiducials. Refer to Replacing magazine fiducials on page 10-13.
2. An error code that often surfaces after completing an inventory request or a
diagnostic request such as the system Test is 9B 37....Sled position sensor not
found. The OCP Error LED is lit and the Library Status on the web interface
shows a Robotic Failure. During the extended recovery process, by viewing the
Standard Trace under the web interface Service Library > View Logs, the
same Robotic Failure entries into this log can be viewed as the library enters
recovery mode for failure to sense a particular fiducial. Proceed to the next
step for failure isolation suggestions.
3. If there are no prism integrity issues and the library continues to post
extended recovery time, refer to Library recovery problem determination on
page 7-7 and Isolating a library controller card versus accessor enclosure
problem on page 7-11.
Ensure that you are using data and cleaning cartridges that are compatible with
the drive and model of your library. The library automatically unloads
incompatible cartridges and the Media Attention LED flashes. Export the media to
clear the state. See Cartridge compatibility on page 6-3.
1. Ensure that the cartridge write-protect switch is in the write enabled position
(see Write-Protect switch on page 6-7).
2. Ensure that you have the appropriate data cartridge for your library model
(see Cartridge compatibility on page 6-3).
3. Ensure that you are using an Ultrium cartridge that is not degaussed. Do not
degauss Ultrium cartridges.
4. Ensure that the cartridge was not exposed to harsh environmental or electrical
conditions and is not physically damaged in any way. Refer to Proper
acclimation and environmental conditions on page 6-10 and Completing a
thorough inspection on page 6-10.
5. Many backup applications do not read or write to cartridges that were created
with a different backup application. In this case, you might complete an erase,
reformat, or label replacement operation on the cartridge.
6. Ensure that you understand any data protection or overwrite protection
schemes that your backup application might be using, which can prevent you
from writing to a cartridge.
7. Retry the operation with a different, known good cartridge.
8. Clean the drive. See Service Library: Clean Drive on page 5-69.
Chapter 7. Troubleshooting
7-5
Solution
INSTALLATION/CONFIGURATION
1. Ensure that all devices on the same bus/network have unique ID numbers.
2. Ensure that you cycle power on the library after the ID is changed.
3. Reboot the host server.
Power Supply
See System status on page 2-6 andIsolating a power supply problem on page
7-8.
See Isolating a library controller card versus accessor enclosure problem on page
7-11.
Library Enclosure
See Isolating a library controller card versus accessor enclosure problem on page
7-11.
ITDT
This diagnostic test is available with library firmware level greater than 6.xx. Refer
to Verifying/updating firmware on page 4-21 to determine the level of firmware
on your library. If necessary, visit http://www.ibm.com to download the latest
levels of firmware for your library.
7-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Installation problems
Problems that are encountered during the installation of the library are caused by
incorrect SCSI bus configuration, application software configuration errors, or an
incorrectly configured operating system. If the application software that you are
using is not communicating with the library after installation, check the following
components:
v Picker Ship Lock Key:
Ensure that the Picker Ship Lock Key on the top cover is removed before the
library is powered on.
v Drive/Library SCSI or Loop ID:
Ensure that the SCSI ID of the Drive/Library (or SAS or Fibre Channel Loop ID)
is correct and not the same as other devices that might be on the same bus.
v Host Bus Adapter (HBA) Compatibility:
Ensure that the library is compatible with the HBA. For best performance, the
HBA used for this library must be SCSI-3 LVDS. Pay particular attention to any
steps that describe settings of various jumpers or switches.
v HBA LUN 0/1 Support:
A single ID addresses both drive and library since the drive is LUN 0 and the
library is LUN 1. These models require an HBA that supports LUN scanning
that must be enabled at the HBA.
v Cable Connections:
Ensure that there are no bent pins on cables and that all connections are securely
fastened.
v Fibre Channel Tape Support:
Make sure that Fibre Channel Tape Support is enabled on the HBA if you are
installing a library with a Fibre Channel drive.
v SCSI Cable Length:
Ensure that the maximum cable length is not over 25 meters (82 ft.) for a single
device on the bus or 12 meters (40 ft.) for multiple devices. Internal SCSI length
within the library accounts for 2 ft.
v SCSI Termination:
Verify correct termination on both ends of the SCSI bus.
v Backup Application Installation:
See the documentation included with your backup application software
instructions on how to verify correct installation.
v Device Driver Installation:
Make sure that the correct device driver, if applicable, is installed for the library.
Note: Many backup applications use their own drivers for the library and drive.
Before a driver is installed, make sure that it is not in conflict with the
software. Contact your Backup Application vendor for this information.
7-7
1
2
4
5
Figure 7-1. A 250w power supply with LEDs
7-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug136
4
5
a77ug198
2
If the amber LED is lit, there is a possible fan problem or other power supply
issue. The power supply needs replacement.
3
4
5
Thumb Screws
6
Power Receptacle
Chapter 7. Troubleshooting
7-9
7-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Chapter 7. Troubleshooting
7-11
3. With library power OFF, loosen the two thumb screws that secure the controller
card to the library enclosure and slide it out.
v Inspect the card for any broken components or other anomalies.
v If the card appears to have no abnormalities, reseat the card in the library,
tighten the thumb screws, and turn library power ON.
4. If both the Operator Control Panel and Web User interfaces are inoperable or
frozen and the latest firmware is installed, the controller card CRU electronics
is the most likely failure. If only the Web User Interface failed, see Isolating
Web User Interface problems before any CRUs are replaced.
5. If a control card error code was obtained and reseating, power cycling, and
updating the library firmware did not fix the problem, the controller card CRU
is the most likely culprit (see Replacing a library controller card on page
10-11).
6. If the error code indicates an accessor type error (slider, elevator, sled), release
and remove both magazines (see Control: Magazine on page 5-17, Manage
Library: Release Magazine on page 5-43, or Releasing the magazines
manually on page 9-1) and observe the accessor path for any obvious
obstruction or problems. Resolve any observed problem if possible. Run a
Library System Test. See Service Library: Perform Diagnostics on page 5-72
for the web or Service: Run Tests on page 5-30 for the OCP If the problem is
persistent, replace the library enclosure CRU (refer to Replacing the library
enclosure on page 10-14).
7. If the problem is intermittent or if a particular electronic or mechanical function
of the library is not working properly as evidenced through observation or by
error code, the library enclosure CRU is the most likely failing component. Run
a Library System Test. See Service Library: Perform Diagnostics on page 5-72
for the web or Service: Run Tests on page 5-30 for the OCP If the problem is
persistent, replace the library enclosure CRU (refer to Replacing the library
enclosure on page 10-14).
8. If the library is taking an extended amount of time in recovery to complete
initialization, complete an inventory, or running a cartridge movement within
the library, and, after finding the magazine cell fiducials is present with no
visible damage and correctly installed, suspect the sensor/emitter on the
accessor mechanism to be inoperable. Run a Library System Test. See Service
Library: Perform Diagnostics on page 5-72 for the web or Service: Run Tests
on page 5-30 for the OCP If the problem is persistent, replace the library
enclosure CRU (refer to Replacing the library enclosure on page 10-14).
7-12
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
your transmission is secure. SSL is enabled when the URL to your library
begins with https:// and some browsers show a lock.
4. If the ethernet connection is a direct connection between the PC and the library,
a special "crossover" ethernet cable must be used.
Note: On newer PCs, either straight through or crossover ethernet cables might
be used since the crossover requirement is provided internally.
5. Check the ethernet cable carefully (or try another cable) and, if the cable is
connected to a network hub or switch, try a different port.
6. If the Web User Interface is still malfunctioning, replace the Library Controller
Card CRU (refer to Replacing a library controller card on page 10-11).
7-13
4. Ensure that the latest available Operating System files or updates (dlls, PTFs,
and others) are installed and applied.
7-14
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
8-1
Error codes
Errors that are described are hard errors. If such an error occurs the library stops
all operations and the Error LED starts flashing. An appropriate message is posted
on the Operator Control Panel and the Web User Interface. These errors are also
reported by way of email notification, if enabled. To enable email notifications,
refer to Configure Library: Event Notification on page 5-66.
Table 8-1. Main Error Codes
Error Code Description
User Action
80
81
87
88
89
Gripper blocked
8A
Slider blocked
8B
Elevator blocked
8C
Rotation blocked
8D
Sled blocked
82
83
84
85
86
8-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
8F
90
91
92
93
User Action
95
96
97
98
99
9A
9B
9C
9D
9E
9F
A0
A1
A2
A6
B0
B1
B2
B3
B4
B5
8-3
User Action
C0
C1
C2
C6
C7
Not supported
C8
C9
D0
D1
D2
D3
D4
D5
Display Error
Communication to display failed
D6
D7
D8
Database error**
D9
No SCSI IC detected
DA
While the Library Verify Test is running, the bar code reader
reads different bar code data for the same customer-supplied
scratch cartridge label.
DB
8-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
User Action
DC
IC Bus Failure
DE
DF
E0
E2
EB
F0
8-5
User Action
F2
F3
F4
F5
8-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
User Action
F6
F7
F8
F9
FA
FB
FC
FD
Description
ROBOTICS
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
8-7
12
13
14
15
16
20
21
22
23
24
25
26
27
28
29
2A
2B
2C
2D
30
31
32
33
34
35
36
37
8-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
39
3A
3B
40
41
42
43
44
45
46
47
48
49
4A
4B
4C
4D
4E
50
51
52
53
54
55
56
57
60
61
62
63
64
65
70
71
72
8-9
73
80
81
82
90
91
92
93
94
95
99
A0
A1
A2
A3
A4
A5
A6
A7
B0
B1
Save/restore configuration settings: not enough internal memory available for creating the file and
restoring the file respectively
B2
B3
B4
B5
81
88
90
91
92
93
94
95
96
8-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
98
Warning events
Warning events that are described are reported by way of email notification. The
Attention LED flashes when warning events for the following occur:
v Media
v Fan
v Redundant power supply
An appropriate message is posted on the Operator Control Panel and the Web
User Interface.
Table 8-3. Warning events
30
31
32
33
34
35
36
37
38
39
3A
3B
3C
3D
3E
3F
40
41
42
43
44
45
46
47
SCSI: flash image does not fit personality Check the version of firmware that is used for the upgrade.
8-11
49
4A
4B
4C
4D
4E
4F
50
51
Incompatible medium
52
53
All slots empty required for wellness test Fill up required slots before the wellness test is started.
54
55
58
59
5A
5B
5C
5D
Illegal request, wrong drive FW for drive Obtain correct drive firmware image.
5E
60
61
62
63
64
65
8-12
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
67
6A
70
71
72
73
74
75
77
78
79
80
Movement Retry.
81
Fan Alert.
82
83
Media Attention.
84
85
Network problem.
86
87
88
89
8A
Check the power supply status and replace the failed power
supply.
8B
Check the power supply status and replace the failed power
supply.
8C
8E
8F
92
8-13
DD
F6
8-14
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug025
If the directions in Steps 1 and 2 above do not allow you to remove the tapes:
1. Unplug the power cord from the library.
2. Find the access holes for the right and left magazines.
9-1
a77ug024
3.
9-2
To manually release the magazines, push the end of a straightened paper clip
into the access hole for each magazine at the back of the library. While you are
holding the paper clip, have a second person pull the magazine out of the front
of the unit. DO NOT push the paper clip in more than 1/2 inch.
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug023
a77ug102
4. If there are tapes still in the library, or if you were unable to manually remove
the magazines and drive, contact technical support for further instructions.
9-3
v Completes a firmware update on tape drives or libraries. See note about library
firmware update.
v Tests the performance of the environment by completely writing a cartridge and
measuring performance.
v Retrieves and displays cartridge information.
v Verifies the encryption environment.
v Does not require special device drivers.
v Is available for most major platforms.
v Scans the host interface and finds and displays for selection all IBM LTO
devices. The tool does not display non-IBM devices.
The IBM TotalStorage Tape Diagnostic tool (ITDT) is available as a command-line
utility and a graphical user interface (GUI) version.
v The IBM TotalStorage Tape Diagnostic Tool (ITDT) tool is a command-line
utility. Start it by entering the executable from the directory where the tool is
located. The Help feature gives a brief explanation of each function and shows
the required syntax.
v The IBM TotalStorage Tape Diagnostic Tool (ITDT) tool is a GUI version for
Microsoft Windows. Microsoft Windows XP and Microsoft Windows Server 2003
(IX86, 32-bit) are only supported.
Note: Be sure that you have the most current version of ITDT if you are updating
firmware on a recent drive type. Before ITDT is used, verify that your
library host operating system is at the latest released level. This action
ensures optimum read/write operations for diagnostic tests.
Note: The earlier tape products (3580 GEN1 and GEN2, 3581, 3582, and 3583
products) are not supported by this version of ITDT but are supported by
the older version of ITDT v1.2.
Note: If the library has a BCR (Barcode reader) that requires 9.00 or greater
firmware, the Update function terminates with an error code of "Unexpected
Data" if you attempt to downlevel the library firmware.
To download the ITDT tool and instructions for using the tool, visit
http://www-03.ibm.com/servers/storage/support/.
9-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
v For the latest release of IBM device drivers, visit the web.
v For the latest release of device drivers by independent software vendors
(ISVs), visit the appropriate third-party website.
d. Verify whether your hardware and software configuration is supported. To
determine the latest supported attachments, visit the web.
e. Ensure that cables and connectors are not damaged.
f. Review all documentation carefully. (Experience demonstrated that most
questions are answered in your documentation.)
2. Follow these steps to take full advantage of your call:
a. Be prepared to explain whether the software or hardware worked properly
at any time in the past. Have you changed anything recently?
b. Pinpoint the exact location of your problem, if possible. Note the steps that
led to the problem. Can you duplicate the problem or is it a one-time
occurrence?
c. Note any error messages that are displayed on your PC monitor or file
server. Write down the exact error message.
d. If at all possible, call while at your computer, with the library installed and
turned on.
e. If your library is on a network, have all relevant information available (that
is, type, version number, network hardware).
f. Having this information available when you call for customer assistance
enables support personnel to resolve your problem in the most efficient
manner possible.
v Library machine type and model name
v Serial number of the library (front of the library on the label underneath
the power button)
v Library and drive firmware levels currently installed
v Device driver information
v Host application name and version
v Type of host, operating system version, clock speed, RAM, network type,
network version, and any special boards installed
3. The IBM Support Center assists with problem determination and initiates
shipment of a replacement part, if needed, to your location. To contact IBM
technical support:
v In the US: 1-800-IBM_SERV (1-800-426-7378).
v All other Countries/Regions: http://www.ibm.com/planetwide/.
v To open a Service Request online: Under Support & downloads, click Open
a Service Request.
9-5
9-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Electrostatic discharge
Important: A discharge of static electricity can damage static-sensitive devices or
microcircuitry. Proper packaging and grounding techniques are
necessary precautions to prevent damage.
10-1
a77ug019
6. Insert the shipping lock (1) into the slot that is on the center of the top of the
library and secure with the shipping label (2).
a77ug018
7. Pack the library in its original packaging materials (or equivalent packaging)
for moving or shipping.
Table 10-1. Shipping lock/Shipping label
1
Shipping Lock
2
Shipping Label
10-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug008
Packet of conductive tape to be applied to the drive sled for ESD protection
v Drive sled with ESD springs (see Figure 10-5) ship group:
Drive sled with ESD springs
Figure 10-4. Library drive sled without ElectroStatic Discharge (ESD) springs (SCSI sled shown)
a77ug202
Figure 10-5. Library drive sled with ESD springs [1] (SAS sled shown)
10-3
10
a77ug204
Figure 10-6. Drive sled components (full high fibre drive in top position, half high SCSI drive in middle position, half
high SAS drive in bottom position) on back panel of a 4U library
1
SCSI cable
2
SAS cable
3
SCSI terminator
4
5
Ethernet cable
6
Power cords
7
8
9
Drive sled
10-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
10
5. If present, remove the conductive tape from the drive sled (refer to Figure 10-9
on page 10-7).
6. Loosen the blue captive thumbscrews (7 in Figure 10-6 on page 10-4) on the
drive sled.
7. Pull straight back on the drive sled handle (10) to remove it from the library
(see Figure 10-7).
a77ug027
8. If you are replacing the tape drive sled, proceed to Installing a Tape Drive Sled
for instructions. If you are not replacing the tape drive sled immediately, you
must complete these procedures:
a. Install a drive cover plate to protect your library from dust and debris.
b. To remove the "Missing drive" indicators on the Operator Control Panel
(Attention LED) and the Web User Interface (System Status screen), modify
or resubmit logical library setting (Operator Control Panel: Configure >
Logical Libraries or Web User Interface: Configure Library > Logical
Libraries).
Figure 10-7. Pulling the drive sled out of the library (drive sled without ESD springs shown)
10-5
1. Before you install the new drive sled, inspect all connectors on the drive sled.
Ensure that the connectors are intact, free of any objects, and have no cracks,
or deformed or bent contacts.
2. Extend the black pull-out tab (8 in Figure 10-6 on page 10-4) located
underneath the library near the lower right corner of the drive sled.
3. Slowly insert the new drive sled into the drive slot while the bottom of the
drive sled is supported (see Figure 10-8). Ensure that the black tab remains
extended (8 in Figure 10-6 on page 10-4).
a77ug028
Important: Push in on the drive sled handle (10 in Figure 10-6 on page
10-4) while the bottom of the drive sled is supported until it is
properly seated. Damage to the connector pins might occur if this
procedure is not followed.
4. Push the drive sled slowly into the drive slot until the sled seats itself against
the back of the library.
Figure 10-8. Pushing the drive sled into the library (drive sled without ESD springs shown)
5. Tighten the captive thumbscrews (7 in Figure 10-6 on page 10-4) until the
drive sled is secure.
6. If you are installing a drive sled without ESD springs (see Figure 10-4 on page
10-3), apply conductive tape to the sled as shown in Figure 10-9 on page 10-7.
10-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
4U Library
a77ug203
2U Library
Figure 10-9. Diagrams for applying conductive tape for ESD protection to the back of a drive sled installed in a 2U or
4U library
Note: The small gray markers show where conductive tape is placed to
provide ESD protection.
7. Push the black tab (8 in Figure 10-6 on page 10-4) back underneath the
library. When inserted properly, only the handle of the tab is visible.
8. Upgrade library firmware and drive firmware to the latest version.
Refer to Configure Library: Drives on page 5-50 to configure the drive if it
is a SCSI or FC drive. Connect the drive host interface cable to the host or FC
switch.
Note: Go to http://www.ibm.com/storage/support/ to download the latest
firmware for your library and tape drive.
9. Run the Library Verify test. (Operator Control Panel: Service > Library
Verify). This test requires the use of a scratch (blank) cartridge.
v If the test passes:
When prompted by the Operator Control Panel display and the I/O
station opens, remove the cartridge that is used in the test.
Close the I/O station by pushing it back into the library.
Press Cancel to exit the Library Verify screen.
Resume normal library operations.
v If the test fails, an error code is displayed. Make note of the error, then see
the Troubleshooting chapter in this document for more instructions.
10. Package the failed drive sled in the same packaging in which the new sled
was shipped to you and return to IBM. Complete the Warranty Redemption
form and return it in the package with the drive sled.
Important: If the failed drive was configured for encryption, to ensure that
the replacement drive receives the appropriate encryption
parameters, resubmit the encryption choices that are listed on
Chapter 10. Check, adjust, remove, and replace
10-7
10-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
2. Verify that you are running the latest versions of Library and Drive firmware.
Upgrade the firmware at Service Library > Upgrade Firmware.
3. Use the Web UI to update the Logical Library (Configure Library > Logical
Libraries) and Drive (Configure Library > Drives) configurations. Refer to
Chapter 5, Operations, on page 5-1. Select Submit on the Configure Library
> Logical Libraries web page even if there are no changes. This action refreshes
the Data Transfer Element (DTE) for the drives. See Appendix B, SCSI element
types, SCSI addresses, and physical configurations, on page B-1 for
information about DTE addressing. If Configure Library > Logical Libraries
does not correctly refresh or update the DTE addresses, run step 3 and step 4.
Otherwise, proceed to Step 5.
4. Reconfigure your library with the OCP to configure your network settings, then
with the Web UI to complete your library configuration.
5. Save your library configuration to your host computer or to a USB device.
6. Update your Library Configuration Form with the new drive and configuration
information.
7. Resume normal library operations.
a77ug167
Completely remove the magazine from the library. The power does not need to be
turned off.
1. In the upper right cell, locate the slot blocker (1).
2. Remove the slot blocker.
a. From behind the magazine, push a screwdriver or a pen through the hole.
b. Pop the slot blocker out of the cell.
10-9
a77ug168
10-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a66mi096
Connect the power cord to the library, then to the electrical source.
Power ON the library with the power button on the front panel.
Run the Library Verify test (refer to Service: Library Verify on page 5-29).
Package the failed power supply in the same packaging in which the new
power supply was shipped to you and return to IBM. Complete the Warranty
Redemption form and return it in the package with the power supply.
10-11
a66mi097
3. Loosen the two blue captive thumbscrews on the library controller card.
4. Grasp the two thumbscrews and pull the defective library controller card out
of the library.
Figure 10-13. A library controller card that is removed from the library
10-12
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
2
1
a66mi098
10-13
10-14
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug112
1
Figure 10-15. Removing the two mounting bracket screws anchoring the library to the rack (one screw on each side of
the library)
10-15
a77ug085
Figure 10-16. Foot pads that are installed on the bottom of the library enclosure
10-16
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug195
Figure 10-17. Removing the shipping label and lock from the top of the library and storing on the rear panel
5. Store the lock and label on the back panel of the replacement library enclosure
(see Figure 10-18).
a77ug019
Figure 10-18. Library shipping lock and label storage location on the real panel of the library
10-17
a77ug027
Figure 10-19. Removing a drive sled from the library (drive sled without ESD springs shown)
a. Ensure that the power cord is unplugged from the power source for each
power supply in the defective library enclosure.
b. On the rear of the defective library, loosen the blue captive thumbscrews on
the drive sled.
c. If necessary, remove the conductive tape from the drive sled.
d. Pull back on the tape drive handle to remove it from the library.
e. On the rear of the replacement library enclosure, extend the black pull-out
tab that is located underneath the lower right corner of the lowest drive
sled position. Ensure that the black pull-out tab remains extended when a
drive sled is inserted in the lowest drive position in the library.
Important: If this procedure is not followed, damage to the connector pins
can occur.
f. Place each tape drive into the replacement library enclosure in the same
drive slot as it was positioned in the defective library.
v While the drive assembly is supported, align the drive sled with the
groove in the drive slot rails.
v Slowly push the drive sled forward until it is properly seated.
g. Tighten the captive thumbscrews until the drive is secure.
h. If a drive sled without ESD springs is installed (see Figure 10-19), apply
conductive tape as shown in Figure 10-20 on page 10-19.
10-18
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
4U Library
a77ug203
2U Library
|
|
|
|
|
1) After power up, the Ready/Activity LED (1 in Figure 10-23 on page
10-23) turns ON.
a) If this message is displayed after the library powers ON, follow the
instructions.
[New library detected.]
[Please remove power and insert LCC from old library]
[ok]
10-19
a. Remove the power supply from the defective library and from the
replacement library enclosure. To remove a power supply from a library:
1) Loosen the three blue captive thumbscrews on the power supply.
2) Pull on two of the thumbscrews, on opposite sides of the power supply,
and pull the unit away from the rear panel of the library.
3) Grasp the top and bottom edges of the power supply and remove it
from the library.
a66mi096
b. Install the power supply that is removed from the replacement library
enclosure in the defective library to return to IBM. To install a power
supply:
1) While the power supply is supported, align the power supply with the
groove in the enclosure rails.
2) Push the power supply forward until it is properly seated.
3) Tighten the thumbscrews.
3. Plug the power cord into the replacement library enclosure, then into a power
source.
4. Power ON the replacement library enclosure.
a. If power ON is successful:
1) The replacement library enclosure powers up with the Ready/Activity
LED (1 in Figure 10-23 on page 10-23) ON.
2) Power OFF the replacement library enclosure.
3) Unplug the power cord from the power source, then from the library.
4) Proceed to Swapping library controller cards on page 10-21.
b. If power ON is not successful, contact IBM technical support for
instructions.
10-20
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
1. Swap the library controller card in the defective library with the library
controller card in the replacement library enclosure.
a. Remove the library controller card (see Figure 10-22 on page 10-22) in the
defective library and in the replacement library enclosure. To remove a
library controller card:
1) Loosen the two blue captive thumbscrews on the library controller card.
2) Grasp the thumbscrews and pull the card out of the library.
b. Install the library controller card from the defective library in the
replacement library enclosure. Install the library controller card from the
replacement library enclosure in the defective library to return to IBM. To
install a library controller card:
1) Grasp the library controller card faceplate and align the library
controller card with the groove in the enclosure rails.
2) Push the library controller card forward until it is properly seated.
Note: You hear a snap when the library controller card is fully engaged
and installed properly.
3) Tighten the thumbscrews.
10-21
a66mi097
Note: If you power on the replacement library without first swapping the
library controller card from the original (defective) library enclosure,
this message displays on the Operator Control Panel shortly after
power is applied: New library detected. Please remove library
power and insert library controller card from old Library. The
library requires the library serial number and other library attributes
from the original library that is in the VPD on the original library
controller card to continue library initialization. See theImportant Read Me Before Continuing message.
If the replacement library does not complete library initialization
successfully after the original library controller card is swapped, be
sure to retain the original library controller card so it can be swapped
into the new replacement library enclosure that must be ordered.
2. Plug one end of the power cord (removed earlier from the defective library)
into the rear panel of the replacement library enclosure and plug the other end
into a power source.
3. Power ON the replacement library enclosure.
a. If power ON is successful:
1) The Ready/Activity LED (1) turns ON indicating that all components
are functioning properly.
2) After power is restored to the replacement library enclosure, the library
automatically restores the VPD on the replacement library enclosure
from the library controller card. If a VPD Selection message is
displayed in the Operator Control Panel, see the Read Me before
Continuing section earlier in this procedure to determine how to
respond to the message.
3) Power OFF the replacement library enclosure.
4) Proceed to Swapping cartridge magazines on page 10-23.
b. If power ON is not successful:
1) The Error LED (4 in Figure 10-23 on page 10-23) turns ON. This action
indicates that the library controller card from the defective library is not
functioning properly.
2) Power OFF the replacement library enclosure.
3) Refer to IBM Technical Support for further instructions.
10-22
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
3
2
4
a77ug025
a. Find the access holes for the right and left magazines (see Figure 10-24 and
Figure 10-25 on page 10-24).
Figure 10-24. Access hole for the left magazine (facing rear of library)
10-23
a77ug024
Figure 10-25. Access hole for the right magazine (facing rear of library)
b. Push the end of a straightened paper clip into the access hole for each
magazine at the back of the library. DO NOT push the paper clip in more
than inch. While you hold the paper clip, have a second person pull the
magazine out from the front of the unit.
a77ug102
Note: To prevent the magazine from dropping, support both ends of the
magazine before it clears the front edge of the library.
Figure 10-26. Left magazines pulled out of a 4U library (facing front of library)
10-24
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
2. Insert the cartridge magazines that are removed from the defective library into
the same positions in the replacement library enclosure.
3. Insert the cartridge magazines removed from the replacement library enclosure
into the same positions in the defective libraryto return to IBM.
4. Wait for inventory of the magazines to complete.
a. If inventory is successful:
1) The replacement library enclosure completes with the Ready/Activity
LED (1 in Figure 10-23 on page 10-23) ON.
2) Power OFF the replacement library enclosure.
3) Proceed to Swapping power supplies on page 10-19.
b. If inventory is not successful:
1) The error LED (4 in Figure 10-23 on page 10-23) turns ON.
2) Power OFF the enclosure.
3) Contact IBM technical support for instructions.
a77ug012
Figure 10-27. Mounting brackets and anchors for securing the library in a rack (one bracket and anchor on each side
of the library)
2. With assistance, slide the replacement library enclosure onto the metal rails that
are already in position in the rack (see Figure 10-28 on page 10-26).
10-25
a77ug196
3. Tighten the mounting bracket screws (1 in Figure 10-15 on page 10-15) to
anchor the replacement library enclosure to the rack.
4. Proceed to Completing the installation of the replacement library enclosure.
Desktop Installation:
1. Place the library in its permanent location.
2. Proceed to Completing the installation of the replacement library enclosure.
10-26
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug032
10-27
10-28
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Optional features
Table 11-1. Optional features
Feature Code
Description
8344
8347
8348
8148
8149
8049
1682
Path Failover (4U) Supported on 2U with library firmware levels above 8.xx
1901
5096
5400
SAS/Mini-SAS 4x Interposer
5402
2 m SAS/Mini-SAS 1x Cable
5406
5500
Mini-SAS/Mini-SAS 4x Interposer
5502
2 m Mini-SAS/Mini-SAS 1x Cable
5506
5602
5604
5610
5900
6005
6013
6025
7002
8002
8043
8044
8046
8047
8106
8107
8108
11-1
Description
8109
8143
8144
8145
8147
8305
8405
9001
Driveless Library
9848
8245
8244
8247
8248
8505
9900
Encryption Configuration
Replacement parts
Note: This library has Tier 1 and Tier 2 CRUs (customer replaceable units). (Tier 1:
No tools needed Tier 2: Tools needed) These CRUs are parts of the library
that must be added, removed, and replaced by the customer. If a customer
chooses to have the CRU added or removed or replaced by an IBM service
representative, there is a charge for the service.
Table 11-2. Replacement parts
Part Number
Description
46X8552
46X8551
46X8553
35P2615
35P2616
35P2865
46X4395
46X4393
46X4394
46X4396
95P5855
95P5856
95P5857
45E2695
95P5218
95P5219
11-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Description
95P5858
95P5859
45E0657
95P6037
250 W Power Supply (can be used in both 2U and 4U libraries; is a replacement for an 2U
library 80w power supply)
23R7170
Foot Pads
23R5841
SCSI Terminator
23R5840
12R9314
23R3841
23R3594
23R3593
95P4587
2 m SAS/Mini-SAS 1x Cable
39M5700
12R9559
39M5701
95P4588
95P4488
2 m Mini-SAS/Mini-SAS 1x Cable
95P4494
95P5933
SAS/Mini-SAS 4x Interposer
95P5177
Mini-SAS/Mini-SAS 4x Interposer
95P6566
23R9679
23R9629
23R6471
23R6452
23R7175
23R7174
23R7172
23R7173
95P6720
45E2709
* Tier 2 CRUs
11-3
Power cords
To avoid electrical shock, a power cord with a grounded attachment plug is provided. Use
only properly grounded outlets.
Table 11-3 lists the power cord part number, feature code, the country or region where the
power cord is used, and the plug's standard reference. The last column in the table contains
an index number that you can match to a specific receptacle type in Figure 11-1 on page
11-8.
All power cords use an appliance coupler that complies with the International
Electrotechnical Commission (IEC) Standard 320, Sheet C13.
If the power cord that you receive does not match your receptacle, contact your local dealer.
Power cords used in the United States and Canada are listed by Underwriter's Laboratories
(UL), are certified by the Canadian Standards Association (CSA), and comply with the plug
standards of the National Electrical Manufacturers Association (NEMA). For other
worldwide geographies, plug standards are listed in Table 11-3.
Table 11-3. Power cords
Description, Feature Code
(FC), and Part Number
(PN)
US/Canada
Plug Standard
Reference
Country or Region
NEMA 5-15P
NEMA 5-15P
Chicago, U.S.A.
NEMA 6-15P
v 2.8 m, 125V
v FC 9800
v PN 39M5081
Chicago
v 1.8 m, 125 V
v FC 9986
v PN 39M5080
US/Canada
v 2.8 m, 250 V
v FC 9833
v PN 39M5095
11-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Plug Standard
Reference
AS 3112
NZS 198
v PN 39M5102
France, Germany
CEE 7 - VII
v 2.8 m, 250V
v FC 9820
v PN 39M5123
Denmark
DK2-5A
Country or Region
Afghanistan, Algeria,
Andorra, Angola, Aruba,
Austria, Belgium, Benin,
Brazil, Bulgaria, Burkina
Faso, Burundi, Cameroon,
Central African Republic,
Chad, Congo-Brazzaville,
Curacao, Czech Republic,
Democractic Republic of
Congo, Denmark, Egypt,
Finland, France, French
Guiana, Germany, Greece,
Guinea, Hungary, Iceland,
Indonesia, Iran, Ivory Coast,
Jordan, Kenya, Korea,
Lebanon, Luxembourg,
Macau, Malagasy, Mali,
Martinique, Mauritania,
Mauritius, Monaco, Morocco,
Mozambique, Netherlands,
Netherlands Antilles, New
Caledonia, Niger, Norway,
Poland, Portugal, Romania,
Russia, Saudi Arabia, Senegal,
Spain, Sweden, Sudan, Syria,
Togo, Tunisia, Turkey,
Yugoslavia, Zaire, Zimbabwe,
Vietnam
Denmark
v 2.8 m, 250V
v FC 9821
v PN 39M5130
South Africa
v 2.8 m, 250V
SABS 164
v FC 9829
v PN 39M5144
11-5
Plug Standard
Reference
Country or Region
BS 1363
Liechtenstein, Switzerland
CEI 23- 16
S11-32-1971
Israel
10
IEC 83-A5
11
12
CNS 10917-3
Taiwan
13
CNS 10917-3
Taiwan
14
Japan
15
v 2.8 m, 250V
v FC 9825
v PN 39M5151
Switzerland
SEV SN 416534
v 2.8 m, 250V
v FC 9828
v PN 39M5158
Italy
v 2.8 m, 250V
v FC 9830
v PN 39M5165
Israel
v 2.8 m, 250V
v FC 9827
v PN 39M5172
Argentina
v 2.8 m, 250V
v FC 9834
v PN 39M5068
CCEE
China
v 2.8 m, 250V
v FC 9840
v PN 39M5206
Taiwan LV*
v 2.8 m, 125V
v FC 9835
v PN 39M5247
Taiwan HV**
v 2.8 m, 250V
v FC 9841
v PN 39M5254
Japan LV*
v 2.8 m, 125V
v FC 9842
v PN 39M5199
11-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Plug Standard
Reference
Country or Region
Japan
16
KS C8305, K60884-1
Korea
17
IS 6538
India
18
Brazil
19
Brazil
20
v 2.8 m, 250V
v FC 9843
v PN 39M5186
Korea HV**
v 2.8 m, 250V
v FC 9844
v PN 39M5219
India HV**
v 2.8 m, 250V
v FC 9845
v PN 39M5226
Brazil LV*
v 2.8 m, 125V
v FC 9846
v PN 39M5233
Brazil HV**
v 2.8 m, 250V
v FC 9847
v PN 39M5240
* Low Voltage
** High Voltage
Types of receptacles
Figure 11-1 on page 11-8 shows the plugs that are used by the power cords in
Table 11-3 on page 11-4. Match the index number that is beside each plug to the
index number in the table.
11-7
10
11
12
13
14
15
16
19
20
17
18
Figure 11-1. Types of receptacles
11-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a77ug005
a77ug026
6
Figure A-1. Internal view of the library
Table A-1. Internal view description
Number
1
Item
Description
Right cartridge magazine v In a 2U library, the right magazine can hold up to 12 cartridges.
v In a 4U library, the right magazines can hold up to 24 cartridges.
2
3
Accessor
This component contains the library robot and bar code reader. The accessor
moves cartridges to/from the
v I/O station
v storage slots
v tape drive
4
This component is a customer replaceable unit (CRU) and stores the user
configuration information or vital product data (VPD).
A-1
Item
5
Description
Both libraries support the Ultrium 3 and Ultrium 4 Tape Drive. Each tape
drive in the library is packaged in a container that is called a drive sled. The
drive sled is a customer replaceable unit (CRU), and is designed for easy
removal and replacement.
v The 2U library houses one full high tape drive sled or up to two half high
tape drive sleds.
v The 4U library houses up to two full high tape drive sleds or up to four
half high tape drive sleds. Combinations of full high and half high drive
sleds are allowed.
6
Power supply
The power supply is a customer replaceable unit (CRU) and the sole source of
power for the library. The 2U has one power supply. The 4U has one or can
have an optional second power supply for redundancy.
Recommended tools
v #1 Phillips screwdriver
v ESD Kit
v Flashlight (optional)
v #1 Flathead screwdriver (optional)
A-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
3. Select the failed drive, then click Write Drive Dump to Flash. To determine
which drive is failing, refer to the Web User Interface System Status screen.
4. Click Execute to write the drive memory dump to flash memory.
5. Attempt to remove the cartridge with the device power ON and with library
manager, a host application, or the Unload button. Press and hold the Unload
button for 12 seconds. This action causes the drive to eject the cartridge when it
completes the midtape recovery
6. Ensure that the operator issued the appropriate application commands to
complete a rewind and unload of the cartridge. This procedure is to ensure that
the stuck cartridge is not because of a hang condition in the application
7. Attempt to remove the cartridge by power-cycling the drive. Look for the drive
to attempt a midtape recovery.
Note: It can take 5 minutes to 1 hour (depending on cartridge type (LTO4, LTO
3, and so on) and how much of the tape is spooled out of the cartridge)
for the cartridge to rewind and unload.
8. If the cartridge unloads, inform the operator that the cartridge is unloaded. If
the cartridge does not unload, repeat steps 2 and 3 before this procedure is
continued.
Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or
'ONLY COPY' data (there is no backup), eject commands that are issued
at the host fail to unload the tape, and power-cycling the drive fails to
eject the cartridge, make no further attempts to unload this tape. Call
Technical Support and open a PMR if one is not already open, to initiate
the process of sending the drive with the loaded cartridge in for
recovery.
Beginning procedure
Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or
'ONLY COPY' data (there is no backup), eject commands that are issued at
the host fail to unload the tape, and power-cycling the drive fails to eject the
cartridge, make no further attempts to unload this tape. Call Technical
Support and open a PMR if one is not already open, to initiate the process
of sending the drive with the loaded cartridge in for recovery.
A-3
Figure A-2. Drive connection card, showing screws and plastic cover
1
2
Plastic cover
3
Connection card
4
Screws that hold the drive brick to the sled (2 on each side)
5
Signal cable
6
Power cable
7
RS-422 cable
a. Remove the three screws (1) securing the connection card 3) to the sled.
b. Remove the plastic cover (2) from the connection card.
c. Carefully move the connection card to one side. DO NOT UNPLUG ANY
CABLES CONNECTED TO THE CARD.
4. Remove the drive brick from the sled by completing these steps:
a. Remove the four screws (two on each side of the sled 4) that secure the
sled to the drive brick.
A-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Figure A-3. Half high drive with the connection card moved to the side, showing the screws
b. Carefully pull the drive brick out of the front of the sled far enough to
unplug the signal cable (SCSI, Fibre Channel, or SAS 5).
c. With the signal cable unplugged, carefully pull the drive brick out so that
the power cable (6) and the RS-422 cable (7) can be accessed and
unplugged.
Note: The SAS signal cable also contains the power cable.
Appendix A. Information for trained service personnel
A-5
Note: The RS-422 cable is delicate. Use your fingernails to work the cable
loose before it is unplugged.
d. Remove the drive brick from the sled.
a82ru007
Figure A-5. Removing the bezel and the cover from the 4U internal drive
3. Remove the cover of the half high drive by completing these steps:
a. To remove the drive bezel, pull the right side of the bezel (1) from the
front of the drive, then pull the left side of the bezel out of the frame of the
drive.
b. Remove the cover of the internal drive by completing these steps:
1) Remove the four cover-mounting screws (2). Two screws are on each
side of the drive.
2) Remove the cover by lifting it up.
A-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a82hd001
1
Figure A-6. Removing the bezel and the cover from the half high internal drive
4. Inspect the drive to decide which of the following conditions most closely
matches the symptom on the drive:
v Tape spooled off the supply reel - All the tape appears to be on the take up
reel and no tape is on the supply reel (inside the cartridge). Test the drive
after the procedure is completed.
v Tape pulled from leader pin (or broken at the front end) - All the tape
appears to be on the supply reel (inside the cartridge) and little or no tape
appears to be on the take up reel. The leader block is positioned in the take
up reel. Return the drive after the procedure is completed.
v Tape broken in mid-tape - Tape appears to be on both the supply reel
(inside the cartridge) and take up reel. Test the drive after the procedure is
completed.
v Tape tangled along tape path - Tape appears to be tangled and damaged but
intact. Return the drive after the procedure is completed.
-- OR -No damage to tape (or no apparent failure) - There appears to be no
damage or slack to the tape. Return the drive after the procedure is
completed.
A-7
1. With the front of the drive facing you, pull an arm's length of tape out of the
take up reel from the left side of the drive.
2. From the take up reel, thread tape around the rear of the tape path and over
the head and rollers on the left side of the drive.
3. Set the drive on its left side with the head and tape path facing up.
4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of
the tape end and feed it onto the supply reel (inside the cartridge).
a82ru008
5. From the bottom of the drive, insert a 2.5 mm offset hex wrench through the
bottom cover access hole and into the reel motor axle.
6. Turn the supply reel clockwise, allowing the moistened tape to adhere to the
hub as it winds around the supply reel (inside the cartridge).
7. Continue spooling into the cartridge until the tape is taut and remains within
the flanges of the tape guiding rollers. Ensure that you do not stretch the tape.
8. Go to Ending procedure on page A-25.
A-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
1. From the takeup reel, pull an arm's length of tape around the rear of the tape
path and over the head and rollers on the left side of the drive.
2. Set the drive on its left side with the head and tape path facing up.
3. Ensure that the tape is not twisted. Untwist the tape if required.
4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of
the tape end and feed it onto the supply reel (inside the cartridge).
5. Turn the supply reel (4) clockwise, allowing the moistened tape to adhere to
the hub as it winds around the supply reel (inside the cartridge).
2
a82hd002
4
Figure A-8. Rewinding tape into cartridge
1
3
2
6. Continue spooling into the cartridge until the tape is taut and remains within
the flanges of the tape guiding rollers. Turn the supply reel (4) 10 more turns.
Ensure that you do not stretch the tape.
7. Go to Ending procedure on page A-25.
A-9
3
7
8
6
5
1
a82ru009
6
2
7
Lever
3
Rotator stub
8
4
5
1. From the left side of the drive, pull out tape from the take up reel.
Note: If there is more than approximately 0.6 m (2 ft.) of tape on the take up
reel, go to Full-high drive: Tape broken in mid-tape on page A-13.
2. If there is less than approximately 0.6 m (2 ft.) of tape on the take up reel, cut
off the excess tape as close to the leader pin, as possible.
3. Locate the threader motor worm gear (4) the rear of the drive. Use your
finger to rotate the threader motor worm gear and slowly rotate the threader
mechanism gear (6) clockwise. This action rotates the threader motor worm
gear (4) clockwise, drawing the tape leader block assembly (LBA) into the
cartridge.
4. As the LBA is secured in the cartridge, you hear the LBA retention spring
clips click into place. If you do not hear the click, continue rolling until the
threader motor worm gear (4) stops. The LBA is in the correct position.
Note: Be sure to keep tension on the tape as the LBA is drawn into the
cartridge by using a hex wrench as shown in Figure A-7 on page A-8.
5. Notice the following mechanisms:
A-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a. Loader mechanism gear (8) nearest the front of the drive that actuates
the cartridge loader mechanism
b. Position of the rotator stub (3).
c. Front loader motor worm gear (1). Rotating this gear allows the loader
mechanism gear (8) to turn.
6. Rotate the loader motor worm gear (1) to turn the loader mechanism gear
(6) counterclockwise. Continue turning until the rotator stub (3) loses
contact with the lever (7). This action releases the LBA leader pin.
7. Rotate the threader motor worm gear (4) to turn the threader mechanism
gear (6) counterclockwise. This action moves the LBA out of the cartridge
and past the read/write head. Stop this rotation when the LBA is near the
tape guide roller nearest the rear of the drive (1).
a82ru010
8. Continue rotating the loader motor worm gear (1) until the rotate stub (3)
is positioned as shown. Notice that the rotator stub (3) is nearly aligned
with the cartridge loader tray guide bearing (2).
9. Remove the cartridge from the cartridge loader tray.
10. Go to Ending procedure on page A-25.
A-11
a82hd003
2
Figure A-11. Drive with cover removed to reveal gear train.
1
Threader
intermediate gear
2
a82hd004
4. Locate the threader intermediate gear (1) near the rear of the drive. You can
use your finger to rotate the threader intermediate gear (1) and slowly
rotate the threader mechanism gear (2) clockwise. This action draws the
tape leader block assembly (LBA) into the cartridge.
5. As the leader pin is secured in the cartridge, you hear the leader pin retention
spring clips click into place. If you do not hear the click, continue rolling until
the threader intermediate gear (1) stops. The LBA is in the correct position.
6. Rotate the loader motor worm gear (3) clockwise as viewed from the front
of the drive until it stops. This action releases the LBA leader pin.
7. Rotate the threader intermediate gear (1) counterclockwise until the leader
block is in front of the read/write head. This action moves the LBA out of the
cartridge.
1
Figure A-12. Leader Block Assembly (LBA)
A-12
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
1
8. Rotate the loader motor worm gear (3) counterclockwise as viewed from the
front of the drive until it stops.
9. Remove the cartridge from the cartridge loader tray.
10. Go to Ending procedure on page A-25.
A-13
a82ru008
7. Turn the supply reel clockwise, carefully guiding the mended portion of the
tape to wind around the hub of the supply reel that is located inside the
cartridge. Continue spooling into the cartridge until the tape is taut. The tape
must remain within the flanges of the tape guiding rollers. Ensure that you do
not stretch the tape.
8. Go to Ending procedure on page A-25.
2.
3.
4.
5.
6.
A-14
Note: If there is less than approximately 5 cm (2 in.) of tape on the takeup reel,
go to Half-high drive: Tape pulled from or broken near leader pin on
page A-11.
From the supply reel inside the cartridge, pull approximately 0.3 m (1 ft.) of
tape.
Ensure that the tape is not twisted. Untwist the tape if required
Moisten a cotton swab with water, and wet approximately 13 mm (0.5 in.) of
the tape end. Overlap the tape ends, loosely mending them together.
Set the drive on its left side with the head and tape path facing up
Turn the supply reel (4) clockwise, carefully guiding the mended portion of
the tape to wind around the hub of the supply reel that is located inside the
cartridge. Continue spooling into the cartridge until the tape is taut. The tape
must remain within the flanges of the tape guiding rollers. Turn the supply reel
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
(4) 10 more turns. Ensure that you do not stretch the tape.
2
a82hd002
4
Figure A-14. Rewinding tape into cartridge
1
3
2
A-15
a82ru008
2. Set the drive on its left side with the head and tape path facing up.
3. From the bottom of the drive, locate the access hole (1 in Figure A-15).
4. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and
into the reel motor axle. Begin spooling the tape back into the cartridge by
turning the hex wrench clockwise.
5. Continue spooling into the cartridge until the tape is taut and remains within
the flanges of the tape guiding rollers. Ensure that you do not stretch the tape.
6. Locate the threader motor worm gear (4 in Figure A-16 on page A-17) on
the rear of the drive. Use your finger to rotate the treader motor worm gear
and slowly rotate the threader mechanism gear (6 in Figure A-16 on page
A-17) clockwise. This action rotates the threader motor worm gear (4 in
Figure A-16 on page A-17) clockwise, drawing the LBA into the cartridge.
A-16
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
3
7
8
6
5
1
a82ru009
6
2
7
Lever
3
Rotator stub
8
4
5
7. As the tape leader block assembly (LBA) is secured in the cartridge, you hear
the LBA retention spring clips click into place. If you do not hear the click,
continue rolling until the threader motor worm gear (4 in Figure A-16)
stops. The LBA is in the correct position.
Note: Be sure to keep tension on the tape as the LBA is drawn into the
cartridge by using a hex wrench as shown in Figure A-15 on page A-16.
8. Notice these mechanisms:
a. Loader mechanism gear (6 in Figure A-16) nearest the front of the drive
that actuates the cartridge loader mechanism.
b. Position of the rotate stub (3 in Figure A-16).
c. Front loader motor worm gear (1 in Figure A-16). Rotating this gear
allows the loader mechanism gear (8 in Figure A-16) to turn.
9. Rotate the loader motor worm gear (1 in Figure A-16) to turn the threader
mechanism gear (6 in Figure A-16) counterclockwise. Continue turning until
the rotator stub (3 in Figure A-16) loses contact with the lever (7 in
Figure A-16). This action releases the LBA leader pin.
A-17
10. Rotate the threader motor worm gear (4 in Figure A-16 on page A-17) to
turn the threader mechanism gear (6 in Figure A-16 on page A-17)
counterclockwise. This action moves the LBA out of the cartridge and past the
read/write head. Stop this rotation when the LBA is near the tape guide roller
nearest the rear of the drive that is shown as 1 Figure A-17.
a82ru010
11. Continue rotating the loader motor worm gear (1 in Figure A-16 on page
A-17) until the rotator stub (3 in Figure A-16 on page A-17) is positioned as
shown. Notice that the rotator stub (3 in Figure A-16 on page A-17) is nearly
aligned with the cartridge loader tray guide bearing (2 in Figure A-16 on
page A-17).
12. Remove the cartridge from the cartridge loader tray.
13. Go to Ending procedure on page A-25.
A-18
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a82hd002
4
Figure A-18. Rewinding tape into cartridge
1
3
2
A-19
a82ru008
2. From the bottom of the drive, locate the access hole (1 in Figure A-19).
3. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and
into the reel motor axle. Begin spooling the tape back into the cartridge by
turning the hex wrench clockwise.
4. Continue spooling into the cartridge until the tape is taut and remains within
the flanges of the tape guiding rollers. Ensure that you do not stretch the tape.
5. Locate the threader motor worm gear (4 in Figure A-20 on page A-21) on
the rear of the drive. Use your finger to rotate the threader motor worm gear
and slowly rotate the threader mechanism gear (6 in Figure A-20 on page
A-21) clockwise. This action rotates the threader motor worm gear (4 in
Figure A-20 on page A-21) clockwise, drawing the LBA into the cartridge.
A-20
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
3
7
8
6
5
1
a82ru009
6
2
7
Lever
3
Rotator stub
8
4
5
6. As the tape leader block assembly (LBA) is secured in the cartridge, you hear
the LBA retention spring clips click into place. If you do not hear the click,
continue rolling until the threader motor worm gear (4 in Figure A-20)
stops. The LBA is in the correct position.
Note: Be sure to keep tension on the tape as the LBA is drawn into the
cartridge by using a hex wrench as shown in Figure A-19 on page A-20.
7. Notice these mechanisms:
a. Loader mechanism gear (6 in Figure A-20) nearest the front of the drive
that actuates the cartridge loader mechanism.
b. Position of the rotate stub (3 in Figure A-20).
c. Front loader motor worm gear (1 in Figure A-20). Rotating this gear
allows the loader mechanism gear (8 in Figure A-20) to turn.
8. Rotate the loader motor worm gear (1 in Figure A-20) to turn the loader
mechanism gear (6 in Figure A-20) counterclockwise. Continue turning until
the rotator stub (3 in Figure A-20) loses contact with the lever (7 in
Figure A-20). This action releases the LBA leader pin.
A-21
9. Rotate the threader motor worm gear (4 in Figure A-20 on page A-21) to
turn the threader mechanism gear (6 in Figure A-20 on page A-21)
counterclockwise. This action moves the LBA out of the cartridge and past the
read/write head. Stop this rotation when the LBA is near the tape guide roller
nearest the rear of the drive that is shown as 1 Figure A-21.
a82ru010
10. Continue rotating the loader motor worm gear (1 in Figure A-20 on page
A-21) until the rotator stub (3 in Figure A-20 on page A-21) is positioned as
shown. Notice that the rotator stub (3 in Figure A-20 on page A-21) is nearly
aligned with the cartridge loader tray guide bearing (2 in Figure A-20 on
page A-21).
11. Remove the cartridge from the cartridge loader tray.
12. Go to Ending procedure on page A-25.
A-22
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
a82hd002
4
Figure A-22. Rewinding tape into cartridge
1
3
2
2. Begin spooling the tape back into the cartridge by turning the supply reel
motor (4) clockwise.
3. Continue spooling into the cartridge until the tape is taut and remains within
the flanges of the tape guiding rollers. Ensure that you do not stretch the tape.
Continue spooling until all tape is removed from the takeup reel (3).
4. Locate the threader intermediate gear (1) near the rear of the drive. You can
use your finger to rotate the threader intermediate gear (1) and slowly
rotate the threader mechanism gear (2) clockwise. This action draws the
tape leader block assembly (LBA) into the cartridge.
A-23
a82hd003
2
Figure A-23. Drive with cover removed to reveal gear train.
1
Threader
intermediate gear
2
Threader mechanism
gear
3
5. As the leader pin is secured in the cartridge, you hear the leader pin retention
spring clips click into place. If you do not hear the click, continue rolling until
the threader intermediate gear (1) stops. The LBA is in the correct position.
a82hd004
Note: Be sure to keep tension on the tape as the LBA is drawn into the
cartridge.
6. Rotate the loader intermediate gear (1) clockwise as viewed from the front
of the drive until it stops. This action releases the LBA leader pin.
7. Rotate the threader motor worm gear (3) counterclockwise until the leader
block is in front of the read/write head. This action moves the LBA out of the
cartridge.
1
Figure A-24. Leader Block Assembly (LBA)
1
8. Rotate the loader motor worm gear (3) counterclockwise as viewed from the
front of the drive until it stops.
9. Remove the cartridge from the cartridge loader tray.
10. Go to Ending procedure on page A-25.
A-24
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Ending procedure
1. Reassemble the drive brick by reversing the steps in Removing the drive
cover on page A-6.
2. Reassemble the drive sled by completing these steps:
a. Reinstall the drive brick into the sled by completing these steps:
v Plug in the RS-422 cable, the power cable (if applicable), and the signal
cable.
v Push the drive brick fully into the sled.
v Align the two screws holes on each side of the sled with the screw holes
on each side of the drive brick. DO NOT TIGHTEN THE SCREWS
COMPLETELY.
v After verifying that the drive and sled are properly aligned, fully tighten
the screws.
b. If necessary, complete these steps to reinstall the connection card and
protective plastic cover on the sled.
v Place the card and the protective plastic cover on top of spacers that align
the three screw holes. DO NOT TIGHTEN THE SCREWS COMPLETELY.
v After verifying that the connection card and protective plastic cover are
properly aligned, fully tighten the three screws.
3. Install the tape drive sled in the library. Refer to Installing a tape drive sled
on page 10-5.
4. Power ON the library and wait for the library to finish POST (power on self
test), inventory, and mid-tape recovery (this step can take up to 1 hour).
5. If the cartridge does not eject from the drive, move the cartridge from the drive
to the I/O Station (Operator Control Panel: Control > Move Cartridges; Web
User Interface: Manage Library > Move Media), then discard the cartridge.
6. Run Library Verify before normal library operations resume. Refer to Service:
Library Verify on page 5-29.
7. If necessary, return the failed drive sled to IBM.
A-25
A-26
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
1 (0x01)
16 (0x10)
1 (0x01)
2U library I/O slot, storage slots, drive slot element addresses, and
physical locations
For an overview of library partitioning and element addressing, see Library
partitioning and element addressing on page B-3.
The table contains the physical location and SCSI element address (decimal and
hexadecimal) of the I/O slot, storage slots, and drive slot in the 2U library that is
configured with one drive and one logical partition. If a second drive were
installed, it would be at address 257 (0x101).
With two drives that are installed, the library is configured as one partition (with
two drives) or as two partitions (with one drive per partition).
When configured with two drives and one logical partition, the Element Address
assignments are as follows: DTE assignments
v Drive 1: 256 (0x100)
v Drive 2: 257 (0x101)
The STE assignments are as shown in Table B-3 on page B-2.
When configured with two drives and one logical partition, the Element Address
assignments are as follows:
B-1
DTE assignments
v Logical Library 1: Drive 1: 256 (0x100)
v Logical Library 2: Drive 2: 256 (0x100)
STE assignments
v Logical Library 1: Slot 1 through slot 11 4096 (x1000) through 4106 (0x100A)
v Logical Library 2: Slot 12 through slot 23 4096 (x1000) through 4107 (0x100B)
Table B-3. 2U library SCSI element addresses for storage slots and drive slot (one logical partition with one drive)
Left Magazine
Front of 2U library
Right Magazine
Front of 2U library
Library
Rear Panel
Slot 8
4103
(0x1007)
Slot 9
4104
(0x1008)
Slot 10
4105
(0x1009)
Slot 11
4106
(0x100A)
Slot 4
4099
(0x1003)
Slot 5
4100
(0x1004)
Slot 6
4101
(0x1005)
Slot 7
4102
(0x1006)
I/O slot
16
(0x10)
Slot 1
4096
(0x1000)
Slot 2
4097
(0x1001)
Slot 3
4098
(0x1002)
Drive 1
256
(0x100)
Slot 23
4118
(0x1016)
Slot 22
4117
(0x1015)
Slot 21
4116
(0x1014)
Slot 20
4115
(0x1013)
Slot 19
4114
(0x1012)
Slot 18
4113
(0x1011)
Slot 17
4112
(0x1010)
Slot 16
4111
(0x100F)
Slot 15
4110
(0x100E)
Slot 14
4109
(0x100D)
Slot 13
4108
(0x100C)
Slot 12
4107
(0x100B)
4U library I/O slots, storage slots, drive slots element addresses, and
physical locations
For an overview of library partitioning and element addressing, see Library
partitioning and element addressing on page B-3.
The following table contains the physical location (Slot x) and SCSI element
address in decimal (4xxx) and in hexadecimal (0x10xx) of the I/O slots, storage
slots, and drive slots in the 4U library containing two drive sleds.
In older 4U libraries where the Dedicated Cleaning Slot (DCS) is in a fixed location
(slot 9) and elected to be retained as a DCS (option to delete DCS is available in
library firmware greater than 1.95), the above slot numbering and element address
changes starting with slot 10. In 4U libraries with a DCS, the information shown in
slot 9 below moves to slot 10 and so forth through the remaining magazine slots.
The final slot is slot 44 instead of slot 45 for libraries without a DCS. See
Configuring I/O stations and reserving slots on page 5-79 for information on
how to delete the dedicated cleaning slot. Once the DCS is deleted, you cannot get
it back. You must create a reserved slot if you want to clean the drives.
B-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Table B-4. 4U library SCSI element addresses for storage slots and drive slot (one logical partition with drives in slot
1 and slot 2)
Upper Left Magazine
Front of 4U library
Library
Rear Panel
Slot 18
4113
(0x1011)
Slot 19
4114
(0x1012)
Slot 20
4115
(0x1013)
Slot 21
4116
(0x1014)
Slot 14
4109
(0x100D)
Slot 15
4110
(0x100E)
Slot 16
4111
(0x100F)
Slot 17
4112
(0x1010)
Slot 10
4105
(0x1009)
Slot 11
4106
(0x100A)
Slot 12
4107
(0x100B)
Slot 13
4108
(0x100C)
Drive 2
257
(0x101)
Slot 44
4139
(0x102B)
Slot 43
4138
(0x102A)
Slot 42
4137
(0x1029)
Slot 41
4136
(0x1028)
Slot 40
4135
(0x1027)
Slot 39
4134
(0x1026)
Slot 38
4133
(0x1025)
Slot 37
4132
(0x1024)
Slot 36
4131
(0x1023)
Slot 35
4130
(0x1022)
Slot 34
4129
(0x1021)
Slot 7
4102
(0x1006)
Slot 8
4103
(0x1007)
Slot 9
4104
(0x1008)
I/O Slot 2
17
(0x11)
Slot 4
4099
(0x1003)
Slot 5
4100
(0x1004)
Slot 6
4101
(0x1005)
I/O Slot 1
16
(0x10)
Slot 1
4096
(0x1000)
Slot 2
4097
(0x1001)
Slot 3
4098
(0x1002)
Drive 1
256
(0x100)
Slot 33
4128
(0x1020)
Slot 32
4127
(0x101F)
Slot 31
4126
(0x101E)
Slot 30
4125
(0x101D)
Slot 29
4124
(0x101C
Slot 28
4123
(0x101B)
Slot 27
4122
(0x101A)
Slot 26
4121
(0x1019)
Slot 25
4120
(0x1018)
Slot 24
4119
(0x1017)
Slot 23
4118
(0x1016)
Slot 22
4117
(0x1015)
Partitioning of 2U libraries
When two half high drives are installed in a 2U library, the library firmware
supports partitioning in the same way that the 4U supports partitioning with two
full high drives today. The first partition contains the first magazine and the first
drive. The second partition contains the second magazine and the second drive.
The I/O station (if configured as I/O) is shared, as is done with the partitioned 4U
library.
One full high drive is "Drive 1". With half high drives, the first half high drive
position is called "Drive 1", The second half high drive position is called "Drive 2."
Partitioning of 4U libraries
When one or more half high drives are added to a 4U library, the drive naming
changes. Currently, the first full high drive is "Drive 1" and the second full high
drive is "Drive 2". When you consider that each full high drive slot might contain
one or two half high drives, there are four potential drives in the space that used
to occupy two. As a result, the first half high drive position, or the first full-high
drive position, is called "Drive 1". The second half high drive position is called
Appendix B. SCSI element types, SCSI addresses, and physical configurations
B-3
"Drive 2". The third half high drive position, or the second full high drive position,
is called "Drive 3". The fourth half high drive position is called "Drive 4".
Important: In a 4U library a full high drive sled might be installed in drive slot 1
(drive occupies slot 1 and slot 2) or drive slot 3 (drive occupies slot 3
and slot 4). A full high drive sled must not be installed in drive slot 2
(drive occupies slot 2 and slot 3).
Mixing of drives
The library supports a mix of full high and half high drives in the same physical
library and the same logical library. They support a mix of drives in the same
physical library and the same logical library. They also support a mix of SCSI, SAS,
and Fibre Channel in the same physical library and the same logical library;
however, mixing drive interface types in the same logical library is not
recommended.
Important: Drives that do not share a common media type cannot be mixed in the
same logical library. For instance, Gen 3 and Gen 6 drives cannot use
the same media and so they cannot be mixed. LTO 3 media cannot be
read on LTO 6 drives.
Drive 2
Element Address
257
Drive 1
Element Address
256
Drive 4
Element Address
259
Drive 3
Element Address
258
Drive 3
Element Address
258
Drive 1
Element Address
256
Drive 2
Element Address
257
Drive 1
Element Address
256
Drive 4
Element Address
259
Drive 3
Element Address
258
Drive 2
Element Address
257
Drive 1
Element Address
256
Magazine
2
Magazine
4
Magazine
1
Magazine
3
Front side
a77ug161
STE assignments
v Logical Library 1: Slot1 through 23 4096 (0x1000) through 4118 (0x1016) as
shown in Figure B-4 on page B-6
B-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Drive 2
Element Address
256
Drive 1
Element Address
256
Drive 4
Element Address
257
Drive 3
Element Address
256
Drive 3
Element Address
256
Drive 1
Element Address
256
Drive 2
Element Address
257
Drive 1
Element Address
256
Drive 4
Element Address
257
Drive 3
Element Address
256
Drive 2
Element Address
257
Drive 1
Element Address
256
Magazine
2
Magazine
4
Magazine
1
Magazine
3
Front side
a77ug162
v Logical Library 1: Slot 1 through slot 21 4096 (x1000) through 4116 (0x1014)
v Logical Library 2: Slot 22 through slot 45 4096 (x1000) through 4019 (0x1017)
Drive 3
Element Address
256
Drive 4
Element Address
257
Drive 3
Element Address
256
Drive 2
Element Address
256
Drive 2
Element Address
256
Drive 1
Element Address
256
Drive 1
Element Address
256
Magazine
2
Magazine
4
Magazine
1
Magazine
3
Front side
a77ug163
v Logical Library 1: Slot 1 through slot 9 4096 (x1000) through 4104 (0x1008)
v Logical Library 2: Slot 10 through slot 21 4096 (x1000) through 4107 (0x100B)
v Logical Library 3: Slot 22 through slot 45 4096 (x1000) through 4119 (0x1017)
1:
2:
3:
4:
Slot
Slot
Slot
Slot
B-5
Magazine
2
Magazine
4
Magazine
1
Magazine
3
Front side
a77ug164
Drive 4
Element Address
256
Drive 3
Element Address
256
Drive 2
Element Address
256
Drive 1
Element Address
256
256
Slot
4
3
2
1
258
Slot
4
3
257
256
a77ug165
SCSI Element
The SCSI specification does not allow gaps in the SCSI element addressing. Special
handling is needed for empty drive slots to fulfill the specification. Also
temporarily removed drives must have their addresses that are preserved to not
confuse the attached host and host application. Generally only drives that are
physically available or temporarily removed are reported. Empty (unused) slots
that are located at the bottom or the top must not be reported, with an exception
in a removed condition. A drive slot that does not contain a drive, and has a
position between used slots, must be reported as a SCSI element. To signal the host
application that this slot is not usable, its ACCESS bit is disabled.
B-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Note: When the number of drives in your library are reduced, update the Logical
Library configuration. This removes the Attention LED on the front panel
and the exclamation mark on the Home screen that indicates that a drive is
missing.
Updating the Logical Library configuration also updates the drive element
addressing and drive numbering. Replacing LTO half high drives with full high
drives might require you to run Restore Factory Defaults to correctly update the
drive element addressing and drive numbering. See Configure Library:
Save/Restore on page 5-68.
B-7
B-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Flag name
Type
Description
Library
Hardware A
02d
Library
Hardware B
03d
Library
Hardware C
C-1
Parameter
Code
04d
Flag name
Type
Description
Library
Hardware D
v Make sure the media changer and drives are not being used by any
host, then reset the library from the front panel.
v If the problem persists, contact Technical Support.
13d
Library Pick
Retry
14d
Library Place
Retry
15d
Drive Load
Retry
16d
Library Door
17d
Library I/O
Station
19d
Library
Security
Library security has been compromised. The door was opened then
closed during operation.
24d
Library
Inventory
27d
Cooling FAN
Failure
One or more fans inside the library have failed. This flag is cleared when
all fans are working again.
32d
Unreadable
Bar Code
Labels
C-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Flag
Description
Action Required
Hard error
Set for any unrecoverable read, write, See the Action Required column for
or positioning error. (This flag is set in Flag Number 4, 5, or 6 in this table.
conjunction with flags 4, 5, or 6.)
Media
Read failure
Write failure
Media life
Set when the tape cartridge reaches its 1. Copy the data to another tape
end of life (EOL).
cartridge.
2. Discard the old (EOL) tape.
Write protect
10
No removal
11
Cleaning media
No action required.
12
Unsupported format
15
16
Forced eject
No action required.
17
Media loaded is
Read-only format
No action required.
C-3
Table C-1. TapeAlert flags supported by the Ultrium tape drive (continued)
Flag
Number
C-4
Flag
Description
Action Required
18
Tape directory corrupted Set when the drive detects that the
in the cartridge memory tape directory in the cartridge
memory has been corrupted.
19
Set when the tape cartridge is nearing 1. Copy the data to another tape
its specified end of life. The flag is
cartridge.
cleared when the cartridge is removed
2. Replace the tape cartridge.
from the drive.
20
Clean now
Set when the tape drive detects that it Clean the tape drive.
needs cleaning.
21
Clean periodic
22
Expired clean
23
30
Hardware A
31
Hardware B
32
Interface
33
Eject media
Set when a failure occurs that requires Unload the tape cartridge, then
reinsert it and restart the operation.
you to unload the cartridge from the
drive.
34
Download fail
37
Drive voltage
38
Predictive failure of
drive hardware
39
Diagnostics required
51
52
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Table C-1. TapeAlert flags supported by the Ultrium tape drive (continued)
Flag
Number
Flag
Description
Action Required
53
55
Loading Failure
56
Unload Failure
59
WORM Medium
integrity check failed
C-5
Table C-1. TapeAlert flags supported by the Ultrium tape drive (continued)
Flag
Number
60
C-6
Flag
Description
WORM Medium
Overwrite attempted
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Action Required
ASC
ASCQ
Description
0Ah
00h
47h
00h
D-1
ASC
ASCQ
Description
00h
17h
04h
00h
04h
01h
04h
02h
04h
03h
04h
07h
Operation in progress
04h
12h
Offline
04h
83h
Door open
04h
85h
04h
87h
04h
88h
04h
89h
04h
9Ah
04h
8Eh
30h
03h
Cleaning in progress
3Bh
12h
Magazine removed
04h
8Fh
30h
00h
30h
03h
30h
07h
Cleaning failure
D-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
ASC
ASCQ
Description
81h
80h
81h
81h
81h
82h
81h
83h
81h
84h
81h
85h
81h
86h
81h
87h
81h
88h
81h
89h
Gripper blocked
81h
8Ah
Slider blocked
81h
8Bh
Elevator blocked
81h
8Ch
Rotation blocked
81h
8Dh
Sled blocked
81h
8Eh
81h
8Fh
81h
90h
81h
91h
81h
92h
81h
93h
81h
94h
81h
95h
81h
96h
81h
97h
81h
98h
81h
99h
81h
9Ah
81h
9Bh
81h
9Ch
81h
9Dh
81h
9Eh
81h
9Fh
81h
A0h
81h
A1h
81h
A2h
Locking failed
81h
A3h
SE2 Block
81h
A4h
SE2 No Block
81h
A5h
81h
A6h
D-3
ASC
ASCQ
Description
81h
B0h
81h
B1h
81h
B2h
81h
B3h
81h
B4h
81h
B5h
80h
C0h
Network init
80h
C1h
Telnet interface
80h
C2h
Webserver
80h
C3h
EEPROM parameter
80h
C4h
80h
C5h
80h
C6h
80h
C7h
80h
C9h
80h
D0h
ROM error
80h
D1h
RAM error
80h
D2h
NVRAM error
80h
D3h
CTC error
80h
D4h
UART error
80h
D5h
Display error
80h
D6h
Memory error
80h
D7h
80h
D8h
dBase error
80h
D9h
No SCSI IC detected
80h
DAh
80h
DBh
80h
DCh
80h
DFh
80h
E0h
80h
E2h
80h
EBh
82h
F0h
82h
F1h
82h
F2h
82h
F3h
D-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
ASC
ASCQ
Description
82h
F4h
82h
F5h
82h
F6h
82h
F7h
82h
F8h
82h
F9h
82h
FAh
82h
FBh
82h
FCh
82h
FDh
D-5
ASC
ASCQ
Description
1Ah
00h
20h
00h
|
|
21h
01h
|
|
24h
D-6
3Dh
00h
25h
00h
Invalid LUN
2Ch
00h
26h
00h
26h
01h
26h
02h
26h
90h
26h
91h
26h
93h
30h
12h
Incompatible medium
39h
00h
3Bh
0Dh
3Bh
0Eh
3Bh
11h
3Bh
81h
3Bh
A0h
53h
02h
53h
03h
44h
80h
44h
81h
44h
82h
44h
83h
44h
84h
44h
85h
44h
86h
80h
5Bh
80h
5Dh
80h
5Eh
80h
75h
80h
77h
80h
78h
80h
79h
83h
00h
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
ASC
ASCQ
Description
28h
00h
28h
01h
29h
01h
Power on occurred
29h
02h
29h
05h
29h
06h
2Ah
01h
2Ah
10h
3Bh
13h
3Fh
01h
53h
02h
0Fh
43h
00h
47h
00h
49h
00h
4Eh
00h
Address
valid
When set to
1, the info
byte field
Error Code
contains a
valid
logical
block
address.
Segment Number (0)
D-7
Filemark
Information byte
Information byte
8-11
D-8
4
Reserved
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
D-9
D-10
Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) (Continued)
Byte 12 Byte 13
ASC ASCQ
27
00 - Write Protect - A Write type operation has been requested on a cartridge which
has been write protected
28
00 - Not Ready to Ready Transition - A cartridge has been loaded successfully into
the drive and is now ready to be accessed
28
01 - Import or export element accessed
29
00 - Reset - The drive has powered on, received a reset signal or a bus device
reset signal since the initiator last accessed it
29
04 - Device internal reset
2A
01 - Mode Parameters Changed - The Mode parameters for the drive have
been changed by an initiator other than the one issuing the command
2C
00 - Command sequence error
2C
0B - Not reserved - The OIR bit of the sequential access device page
is set and the I-T nexus attempting to communicate with the drive does not hold
a reservation.
2F
00 - Commands cleared by another initiator
30
00 - Incompatible Media Installed - A write type operation could not be
executed because it is not supported on the cartridge type that is loaded.
30
01 - Unknown Format - An operation could not be carried out because the cartridge
in the drive is of a format not supported by the drive
30
02 - Incompatible Format - An operation could not be completed because the
Logical Format is not correct
30
03 - Cleaning Cartridge Installed - An operation could not be carried out
because the cartridge in the drive is a cleaning cartridge
30
05 - Cannot write medium, incompatible format
30
07 - Cleaning Failure - A cleaning operation was attempted, but could not
be completed for some reason
30
0C - Data Protect - WORM overwrite attempted. The drive rejected a write operation
because it would have resulted in an overwrite. Overwrite is not allowed on
WORM media.
30
0D - Medium Error - WORM integrity check. The drive rejected a Read or Write
operation because the cartridge is a suspicious WORM cartridge.
31
00 - Media format corrupted - Data could not be read because the format on tape is
not valid, but is a known format. A failure occurred attempting to write the FID
37
00 - Rounded parameter - A Mode Select command parameter has been
rounded because the drive can not store it with the accuracy of the command.
3A
00 - Media Not Present - A media access command has been received
when there is no cartridge loaded
3B
00 - Sequential Positioning Error - A command has failed and left the logical
position at an unexpected location
3B
0C - Position past beginning of medium
3D
00 - Invalid bits in identify Message - An illegal Identify Message has been
received at the drive at the start of a command
3E
00 - Logical Unit has not Self-Configured - The drive has just powered on and
has not completed its self test sequence and can not process commands
3F
01 - Code Download - The firmware in the drive has just been changed
by a Write Buffer command
3F
03 - Inquiry data has changed
3F
0E - Reported LUNs data has changed
3F
0F - Echo buffer overwritten
40
xx - Diagnostic failure - A diagnostic test has failed. The xx (ASCQ) is a
vendor specific code indicating the failing component.
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) (Continued)
Byte 12 Byte 13
ASC ASCQ
41
00 - Data path failure
43
00 - Message Error - A message could not be sent or received due to excessive
transmission errors
44
00 - Internal target failure - A hardware failure has been detected in the drive
that has caused the command to fail
45
00 - Select/Reset Failure - An attempt to reselect an initiator in order to
complete the command has failed
48
00 - Initiator detected error message received
49
00 - Invalid message error
4A
00 - Command phase error
4B
00 - Data Phase Error - A command could not be completed because too many
parity errors occurred during the Data phase
4E
00 - Overlapped Commands - An initiator selected the drive even though it
already had a command outstanding in the drive
50
00 - Write Append Error - A write type command failed because the point at
which to append data was unreadable
51
00 - Erase failure - An Erase command failed to erase the required area on the
media
52
00 - Cartridge fault - A command could not be completed due to a fault in the
tape cartridge
53
00 - Media Load/Eject Failed - (Sense Key 03) An attempt to load or eject
the cartridge failed due to a problem with the cartridge.
53
00 - Media Load/Eject Failed - (Sense Key 04) An attempt to load or eject
the cartridge failed due to a problem with the drive
53
02 - Media Removal Prevented - An Unload command has failed to eject the
cartridge because media removal has been prevented
5A
01 - Operator medium removal request
5D
00 - Failure Prediction Threshold - Failure Prediction thresholds have been
exceeded indicating that a failure may occur soon
5D
FF - Failure Prediction False - A Mode Select command has been used to test
for Failure Prediction system.
82
82 - Drive requires cleaning - The drive has detected that a cleaning operation
is required to maintain good operation
82
83 - Bad Code Detected - The data transferred to the drive during a
firmware upgrade is corrupt or incompatible with drive hardware
D-11
Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) (Continued)
Byte 12
Byte 13
ASC
ASCQ
Sense Key 0 (No Sense)
EE
13 - Encryption - Key Translate
EF
13 - Encryption - Key Translate EKM
Sense Key 3 (Medium Error)
30
02 - Encryption - Encryption feature is not enabled so format/processing is not supported
EE
60 - Encryption - Proxy Command Error
EE
D0 - Encryption - Data Read Decryption Failure
EE
D1 - Encryption - Data Read after Write Decryption Failure
EE
E0 - Encryption - Key Translation Failure
EE
E1 - Encryption - Key Translation Ambiguous
EE
F0 - Encryption - Decryption Fenced (Read)
EE
F1 - Encryption - Encryption Fenced (Write)
Sense Key 4 (Hardware Error)
EE
0E - Encryption - Key Service Timeout
EE
0F - Encryption - Key Service Failure
40
00 - Encryption - Failure Hardware, POST or Module Failure
Sense Key 5 (Illegal Request)
EE
00 - Encryption - Key Service Not Enabled
EE
01 - Encryption - Key Service Not Configured
EE
02 - Encryption - Key Service Not Available
EE
10 - Encryption - Key Required
EE
20 - Encryption - Key Count Exceeded
EE
21 - Encryption - Key Alias Exceeded
EE
22 - Encryption - Key Reserved
EE
23 - Encryption - Key Conflict
EE
24 - Encryption - Key Method Change
EE
25 - Encryption - Key Format Not Supported
EE
26 - Encryption - Unauthorized Request - dAK
EE
27 - Encryption - Unauthorized Request - dSK
EE
28 - Encryption - Unauthorized Request - eAK
EE
29 - Encryption - Authentication Failure
EE
2A - Encryption - Invalid RDKi
EE
2B - Encryption - Key Incorrect
EE
2C - Encryption - Key Wrapping Failure
EE
2D - Encryption - Sequencing Failure
EE
2E - Encryption - Unsupported Type
EE
2F - Encryption - New Key Encrypted Write Pending
EE
30 - Encryption - Prohibited Request
EE
31 - Encryption - Key Unknown
EE
32 - Encryption - Keystore Related Problem
EE
42 - Encryption - EKM Challenge Pending
EE
E2 - Encryption - Key Translation Disallowed
EE
FF - Encryption - Security Prohibited Function
EF
01 - Encryption - Key Service Not Configured
26
11 - Encryption - Incomplete Key - Associate Data Set
26
12 - Encryption (T10) - Vendor Specific Reference Key Not Found
55
08 - Encryption (T10) - Maximum Number of Supplemental Keys Exceeded
D-12
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
14
FRU code
15
SKSV
C/D
Reserved
BPV
Bit pointer
When set to
1, the bit
pointer is
valid.
16 -17
18-19
20
Reserved (0)
21
CLN
22-28
Volume Label
29
Current Wrap
30-33
Relative LPOS
34
SCSI Address
35
Frame number
Reserved
Reserved
VolValid
Drive number
D-13
Port Identifier (Relative Target Port Address) Reporting Sense (This is the port address of the drive port
through which sense is being reported.
On Fibre Channel drives, it is the Fibre Channel Fabric Port Address [for example, 011E13 or 000026] with
byte 36 being reserved.
On SAS drives, it is the Hashed SAS Address of the drive port [for example, F32A94] with byte 36 being
reserved.
On SCSI, bytes 36 through 38 are reserved, and byte 39 is set to the ports SCSI address [i.e., byte 39 =
byte 34].)
40
Tape
Directory
Valid
Reserved
Reserved
Reserved
Reserved
41
42
49-52
53
54
55
56
57
58
59
60
61
62
63
64
D-14
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
65
66
67
68
69
LPOS Region
70-85
86-89
90-95
Reserved (0)
The descriptions below serve only as an overview of sense reporting in the tape
drive. This tape drive conforms to all sense field reporting as specified in the SCSI
standards.
Note:
1. The Error Code field (Byte 0) is set to 70h to indicate a current error,
that is one associated with the most recently received command. It is
set to 71h to indicate a deferred error which is not associated with the
current command.
2. The segment number (Byte 1) is zero since the Copy, Compare, and
Copy and Verify commands are not supported.
3. The File Mark flag (Byte 2, bit 7) is set if a Space, Read, or Verify
command did not complete because a file mark was read.
4. The End of Media (EOM) flag (Byte 2, bit 6) is set if a Write or Write
File Marks command completed in the early warning area. Spacing into
BOM also causes this flag to be set. It is also set on an attempt to read
or space past EOD, or if an attempt is made to space into Beginning of
Media.
5. The Illegal Length Indicator (ILI) flag (Byte 2, bit 5) is set if a Read or
Verify ended because a block was read from tape that did not have the
block length requested in the command.
6. The Information Bytes (Bytes 3-5) are only valid if the Valid flag is set.
This occurs only for current errors and not for deferred errors.
7. The Field Replaceable Unit field (Byte 14) is set to either zero or to a
non-zero, vendor-specific code indicating which part of the drive is
suspected of causing the failure.
8. The Clean (CLN) flag (Byte 21, bit 3) is set if the drive needs cleaning
and clear otherwise.
9. The Volume Label Fields Valid (VolValid) bit (Byte 21, bit 0) is set if the
Volume Label being reported is valid.
10. The Volume Label field (Bytes 22-28) reports the volume label if a
cartridge is loaded in the drive and Volume Label Fields Valid is set.
11. The Current Wrap field (Byte 29) reports the physical wrap of the tape.
The least significant bit reflects the current physical direction. A 0
D-15
means that the current direction is away from the physical beginning of
the tape. A 1 means that the current direction is towards the physical
beginning of the tape.
12. Relative LPOS fields (Bytes 30-33) reports the current physical position
on the tape.
13. SCSI Address field (Byte 34) reports the SCSI Bus Address for the drive.
Values returned range from 00h to 0Fh.
14. This field (Byte 35) contains the frame and drive number, passed across
the RS-422 serial interface.
D-16
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Then
E-1
v For library errors [Resource Name = smcn (for example, smc0) and Resource
Type = 3573-TL]), refer to SCSI sense data definition and Sense Data in
Appendix C.
v For drive errors [Resource Name = rmtn (for example, rmt0) and Resource Type
= LTO], refer to SCSI sense data definition and Sense Data in Appendix C.
v For Fibre Channel errors (not Fibre Channel adapter errors), determine which
host adapter and device are affected, and go to that host documentation to
resolve any Fibre Channel problems. If unsuccessful, call for IBM support.
v For Fibre Channel adapter errors (not Fibre Channel bus errors), use the
maintenance package for the host.
Note: See Appendix D, Sense data, on page D-1 for further details on sense data.
xxxx
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
eeee
0000
0000
0000
0000
0000
eeee
0200
0000
0000
0000
0000
ffgg hhxx
0300
0000
0000
0000
0000
0000
0000
0000
0000
0000
ssss
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
ssss
0000
0000
0000
0000
0000
ssss
0000
0000
0000
0000
ssss
ssss ....
0000
0000
0000
0000
Note: The bold area above represents the SCSI Sense Data presented by the host. The regular font data (in this case
many bytes of zero), designated by ssss would normally contain device sense data, but with the kind of
failure in this example (COMMAND TIMEOUT), the host could not collect valid device sense data, so zeros
are the result and should be ignored. If the host had been able to collect valid sense data from the drive, the
first byte ss would be 70, 71, F0 or F1, and valid device sense data would be listed.
DETAIL DATA
aabb
aa
bb
xx
cc
xxxx
eeee
eeee
ffgg hhxx
ssss
ssss
ssss
ssss
ssss ....
Length of the Command Descriptor Block (CDB) sent by the host. In this case, '06' bytes.
SCSI target address. In this example, SCSI address '00'.
Unused or reserved
Start of CDB, cc is the operation code (byte 0). In this case, '12' which was an "Inquiry".
E-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
document.
LABEL:
TAPE_ERR2
IDENTIFIER:
476B351D
Date/Time:
Fri May 04 42:26 DFT
Sequence Number: 1665
Machine ID:
0046083B4C00
Node ID:
risc4
Error Class:
H
Error Type:
PERM
Resource Name: smc0
Resource Class: tape
Resource Type: 3573
Location:
P1.1-I3/Q1-W5003013D38321011-L1000000000000
VPD:
Manufacturer................IBM
Machine Type and Model......3573-TL
Serial Number...............X2U78B0384
Device Specific . (FW) .....4.09 (Firmware Level)
Description
TAPE DRIVE FAILURE
Probable Causes
TAPE DRIVE
Failure Causes
TAPE
TAPE DRIVE
Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES
Detail Data
aabb xxxx ccdd eeee eeee eeee eeee eeee ffgg
aa
bb
xx
cc
hhxx ssss
ssss
ssss ssss
ssss ...
Length of the Command Descriptor Block (CDB) sent by the host. In this case, '0C' bytes.
SCSI target address. In this example, SCSI address '00'.
Unused or reserved
Start of CDB, cc is the operation code (byte 0). In this case, 'A5' which was a "Move Medium".
SENSE DATA
0C00 0000 A500
818F 0000 BE00
0000 0000 0000
0000 0000 0000
0000 0000 0000
0000
0000
0000
0000
0000
100F
0000
0000
0000
0000
1010
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0102
0000
0000
0000
0000
0000
0000
0000
0000
0000
7000
0000
0000
0000
0000
0400
0000
0000
0000
0000
0000
0000
0000
0000
0000
000A
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
Description
SCSI Command (in this case Move Medium)
Byte 0 of Library Sense Data (Valid Data)
Sense Key (in this case Hardware Error)
ASC/ASCQ (additional sense code/additional sense code qualifier), in this case a Cannot Find
Slider Block error.
E-3
have valid data to rely on. While the data shows that this example is a
TAPE_ERR2, it could also be caused by a library failure. Further review of the
ASC/ASCQ, (Media load or eject failed), points more to a problem with the media
or the drive. Also note that the FSC listed was F402 which is a timeout while
attempting to load drive 2. For more information about the Sense Key and
ASC/ASCQ fields, refer to the IBM System Storage TS3100 Tape Library and TS3200
Tape Library SCSI Reference document.
LABEL:
TAPE_ERR2
IDENTIFIER:
476B351D
Date/Time:
Wed May 09 07:51:42 DFT
Sequence Number: 1669
Machine ID:
0046083B4C00
Node ID:
risc4
Error Class:
H
Error Type:
PERM
Resource Name:
rmt0
Resource Class: tape
Resource Type:
LTO
Location:
P1.1-I3/Q1-W5003013D38321011-L0
VPD:
Manufacturer................IBM
Machine Type and Model......ULT3573-TD4
Serial Number...............1300000680
Device Specific . (FW) .....74H4 (Firmware Level)
Loadable Microcode Level....A1700D5C
Description
TAPE DRIVE FAILURE
Probable Causes
TAPE DRIVE
Failure Causes
TAPE
TAPE DRIVE
Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES
Detail Data
SENSE DATA
0600 0000 0000
5300 0702 F402
0000 0000 0000
2020 2000 0000
0000 0000 0000
0000
0000
0000
0000
0000
0000
0001
0000
0000
0000
0000
0110
0000
0000
0000
0000
0001
0000
0000
0000
0000
0000
0000
8000
0000
0102
0000
0000
0000
0000
0000
0000
2800
0000
0000
7100
0200
01E0
0000
0000
0400
0000
0000
0000
0000
0000
0000
0000
0000
0000
0058
0000
0000
0000
0000
0000
0000
4133
0000
0000
00000
3820
0000
Description
Valid Sense Data Follows
Sense Key (Hardware Problem)
ASC/ASCQ (additional sense code/additional sense code qualifier)
FSC (fault symptom code) in this case, Drive Load Timeout. Likely a drive problem.
E-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
E-5
v F9=Address Information.
Pressing F9 displays the SCSI address information.
E-6
01450000 *EL05...h....ic.B................*
00000002
00000000
0000E3C1
40404040
40404040
00000000
00000197
00000000
00070001
00000188
05D80000
02903435
*38284463A0......................*
*............ ..........*
*..............................TA*
*PMLB19 ................ *
* *
*63A00001..SLICIO V5R3M0 ......*
*.....................n.........p*
*................................*
*TAP27 ....*
*...............................h*
*8...................l&.......Q..*
*................................*
00000000
00000000
00180000
00180300
05D80000
C10000C3
F8F7F1C3
00000000
F3F0C3D5
0000E8D5
40404040
*... ............................*
*................................*
*......REQ ..RS........SCSI......*
*......ERR CHCK..e.RS..SCSI......*
*......SNSD............ERPA...Q..*
*.....QRESP.......QRS....MEDIA..C*
*PP125E.MTAPCLN.CPP6400.UFI00871C*
*PP185F.N........................*
*........................CPP630CN*
*63A0935000000000000001978007..YN*
*........ *
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Trap ID
Definition
Cold Start
Status Change
Door Open
Fault Posted
Drive Error
Loader OK
Note: Trap ID 9 requires library firmware level 8.0 or greater, and the latest SNMP MIB file.
Configuration Change
10
Library Login
11
Library Logout
12
Note: Trap IDs 10, 11, and 12 require library firmware level 9.00 or greater and the latest SNMP MIB file.
F-1
F-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
TS3200
I/O Station
Enabled
Disabled
AutoClean
Enabled
Disabled
Library type
Library Serial
Number
Library name
DHCP
Disabled
IP Address
Netmask
Address
Gateway
Address
DNS Servers IP
Addresses
EKM Servers IP
Addresses
Encryption
Settings
Logical Libraries
1
Number in
library
Mode
Random: ON/OFF
Sequential: ON/OFF
Autoload: ON/OFF
Loop: ON/OFF
Magazine
Assignment
h
h
h
h
Upper
Lower
Upper
Lower
Left
Left
Right
Right
2
Random: ON/OFF
Sequential: ON/OFF
Autoload: ON/OFF
Loop: ON/OFF
h
h
h
h
Upper
Lower
Upper
Lower
Left
Left
Right
Right
3
Random: ON/OFF
Sequential: ON/OFF
Autoload: ON/OFF
Loop: ON/OFF
h
h
h
h
Upper
Lower
Upper
Lower
Left
Left
Right
Right
4
Random: ON/OFF
Sequential: ON/OFF
Autoload: ON/OFF
Loop: ON/OFF
h
h
h
h
Upper
Lower
Upper
Lower
Left
Left
Right
Right
Number of
Active Slots
Drive Serial
Numbers
4U Position 4:
4U Position 3:
2U/4U Position 2:
2U/4U Position 1:
4U Position 4:
4U Position 3:
2U/4U Position 2:
2U/4U Position 1:
4U Position 4:
4U Position 3:
2U/4U Position 2:
2U/4U Position 1:
4U Position 4:
4U Position 3:
2U/4U Position 2:
2U/4U Position 1:
G-1
Drive types
4U Position 4:
4U Position 3:
2U/4U Position 2:
2U/4U Position 1:
4U Position 4:
4U Position 3:
2U/4U Position 2:
2U/4U Position 1:
4U Position 4:
4U Position 4:
4U Position 3:
2U/4U Position
2U/4U Position
Position 3:
2U/4U Position
2U/4U Position
2:
1:4U
4U Position 4:4U
Position 3:2U/4U
Position 2:2U/4U
Position 1:
2:
1:
Fibre Channel
Drive settings
Logical Library:
Position:
Speed:
Port type:
Loop ID:
Logical Library:
Position:
Speed:
Port type:
Loop ID:
Logical Library:
Position:
Speed:
Port type:
Loop ID:
Logical Library:
Position:
Speed:
Port type:
Loop ID:
SAS Drive
settings
Logical Library:
Position:
ID:
Logical Library:
Position:
ID:
Logical Library:
Position:
ID:
Logical Library:
Position:
ID:
SCSI Drive
settings
Logical Library:
Position:
ID:
Logical Library:
Position:
ID:
Logical Library:
Position:
ID:
Logical Library:
Position:
ID:
User Accounts
Role:
Password:
Role:
Password:
Role:
Password:
Role:
Password:
Activation Key Labels
Encryption Key
Path Failover
Key
G-2
[Adhere one of the activation key labels here for future reference.]
[Adhere one of the activation key labels here for future reference.]
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Appendix H. Accessibility
Accessibility features help a user who has a physical disability, such as restricted
mobility or limited vision, to use the HTML version of the customer
documentation successfully.
Features
The major accessibility features for the HTML version of this document are:
v You can use screen-reader software and a digital speech synthesizer to hear what
is displayed on the screen. The following screen readers are tested: WebKing and
Window-Eyes.
v You can operate all features with the keyboard instead of the mouse.
Navigating by keyboard
You can use keys or key combinations to complete operations and initiate many
menu actions that are also done through mouse actions. You can navigate the
HTML version of the IBM System Storage TS3100 Tape Library and TS3200 Tape
Library Setup, Operator, and Service Guide help system from the keyboard with the
following key combinations:
v To traverse to the next link, button, or topic, press Tab inside a frame (page).
v To move to the previous topic, press ^ or Shift+Tab.
v To scroll all the way up or down, press Home or End.
v To print the current page or active frame, press Ctrl+P.
v To select, press Enter.
H-1
H-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may
be used instead. However, it is the user's responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not grant you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
For license inquiries regarding double-byte character set (DBCS) information,
contact the IBM Intellectual Property Department in your country or send
inquiries, in writing, to:
Intellectual Property Licensing
Legal and Intellectual Property Law
IBM Japan Ltd.
19-21, Nihonbashi-Hakozakicho, Chuo-ku
Tokyo 103-8510, Japan
The following paragraph does not apply to the United Kingdom or any other
country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this IBM
product and use of those Web sites is at your own risk.
Copyright IBM Corp. 2007, 2013
I-1
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Licensees of this program who wish to have information about it for the purpose
of enabling: (i) the exchange of information between independently created
programs and other programs (including this one) and (ii) the mutual use of the
information which has been exchanged, should contact:
IBM Corporation
Almaden Research
650 Harry Road
Bldg 80, D3-304, Department 277
San Jose, CA 95120-6099
U.S.A.
Such information may be available, subject to appropriate terms and conditions,
including in some cases, payment of a fee.
The licensed program described in this document and all licensed material
available for it are provided by IBM under terms of the IBM Customer Agreement,
IBM International Program License Agreement or any equivalent agreement
between us.
Any performance data contained herein was determined in a controlled
environment. Therefore, the results obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Information concerning non-IBM products was obtained from the suppliers of
those products, their published announcements or other publicly available sources.
IBM has not tested those products and cannot confirm the accuracy of
performance, compatibility or any other claims related to non-IBM products.
Questions on the capabilities of non-IBM products should be addressed to the
suppliers of those products.
All statements regarding IBM's future direction or intent are subject to change or
withdrawal without notice, and represent goals and objectives only.
All IBM prices shown are IBM's suggested retail prices, are current and are subject
to change without notice. Dealer prices may vary.
This information is for planning purposes only. The information herein is subject to
change before the products described become available.
This information contains examples of data and reports used in daily business
operations. To illustrate them as completely as possible, the examples include the
names of individuals, companies, brands, and products. All of these names are
fictitious and any similarity to the names and addresses used by an actual business
enterprise is entirely coincidental.
COPYRIGHT LICENSE:
I-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Trademarks
IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of
International Business Machines Corp., registered in many jurisdictions worldwide.
Other product and service names might be trademarks of IBM or other companies.
A current list of IBM trademarks is available on the web at Copyright and
trademark information at www.ibm.com/legal/copytrade.shtml.
Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered
trademarks or trademarks of Adobe Systems Incorporated in the United States,
and/or other countries.
IT Infrastructure Library is a registered trademark of the Central Computer and
Telecommunications Agency which is now part of the Office of Government
Commerce.
Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo,
Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the United States
and other countries.
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of
Microsoft Corporation in the United States, other countries, or both.
ITIL is a registered trademark, and a registered community trademark of The
Minister for the Cabinet Office, and is registered in the U.S. Patent and Trademark
Office.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Notices
I-3
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Oracle and/or its affiliates.
Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in the
United States, other countries, or both and is used under license therefrom.
Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo are
trademarks of HP, IBM Corp. and Quantum in the U.S. and other countries.
I-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Notices
I-5
I-6
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
f2c00790
jjieta1
jjieta2
Notices
I-7
rusemi
I-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Glossary
This glossary defines the special terms, abbreviations, and acronyms that are used
in this publication. If you do not find the term that you are looking for, refer to the
index or to the Dictionary of Computing, 1994.
Numbers
2:1 compression
The relationship between the quantity of data that can be stored with
compression as compared to the quantity of data that can be stored
without compression. In 2:1 compression, twice as much data can be stored
with compression as can be stored without compression.
A
A
Ampere.
ac
Alternating current.
access method
A technique for moving data between main storage and input or output
devices.
accessor
This component contains the library robot and bar code reader. The
accessor moves cartridges to and from the I/O Station, storage slots, and
tape drives.
adapter card
A circuit board that adds function to a computer.
adj
Adjustment.
AH
AIX
alphanumeric
Pertaining to a character set that contains letters, numerals, and other
characters, such as punctuation marks.
alter
To change.
ambient temperature
The temperature of air or other media in a designated area, particularly the
area that is surrounding equipment.
AME
ampere (A)
A unit of measure for electric current that is equivalent to a flow of 1
coulomb per second, or to the current produced by 1 volt applied across a
resistance of 1 ohm.
J-1
B
backup
To make extra copies of documents or software for safekeeping.
bar code
A code that represents characters by sets of parallel bars of varying
thickness and separation, which are read optically by transverse scanning.
bar code label
Paper bearing a bar code and having an adhesive backing. The bar code
label must be affixed to a tape cartridge to enable the library to identify
the cartridge and its volume serial number.
bar code reader
A laser device that is specialized for scanning and reading bar codes and
converting them into either the ASCII or EBCDIC digital character code.
bezel
bicolored
Having two colors.
bit
J-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
A facility for transferring data between several devices that are located
between two end points, only one device able to transmit at a specified
moment.
byte
A string that consists of some bits (usually 8) that are treated as a unit and
represent a character. A fundamental data unit.
C
CA certification
In cryptography, a certificate from a certificate authority (CA).
capacity
The amount of data that can be contained on storage media and expressed
in bytes of data.
cartridge manual rewind tool
A device that can be fitted into the reel of a cartridge and used to rewind
tape into or out of the cartridge.
cartridge memory (CM)
Within each data cartridge, an embedded electronics and interface module
that can store and retrieve a cartridge's historical usage and other
information.
cartridge storage slot
Individual slot that is located within a magazine that is used to house tape
cartridges.
caution (notice)
A word to call attention to possible personal harm to people. Contrast with
attention and danger.
CE
centimeter (cm)
One one-hundredth of a meter (0.01 m). Approximately 0.39 inch.
channel command
An instruction that directs a data channel, control unit, or device to
perform an operation or set of operations.
char
Character.
CHK
Check.
Glossary
J-3
cleaning cartridge
A tape cartridge that is used to clean the heads of a tape drive. Contrast
with data cartridge.
COD
Capacity On Demand.
command
A control signal that initiates an action or the start of a sequence of actions.
compact disc (CD)
A disc, usually 4.75 inches in diameter, from which data is read optically
by using a laser.
compression
The process of eliminating gaps, empty fields, redundancies, and
unnecessary data to shorten the length of records or blocks.
concurrent
Refers to diagnostic procedures that can be run on one control unit while
the rest of the subsystem remains available for customer applications.
contingent connection
A connection between a channel path and a drive that is caused when a
unit check occurs during an I/O operation.
controller
A device that provides the interface between a system and one or more
tape drives.
control path drive
controllerA device that provides the interface between a system and one or
more tape drives.control path drive A drive that communicates messages
from the host computer to the library in which the drive is installed.
cookie A packet of data that is exchanged between the library and a web browser
to track configuration.
CP
Circuit protector.
CPF
CRU
CSA
ctrl
Control.
CU
Control unit.
D
danger (notice)
A word to call attention to possible lethal harm to people. Contrast with
attention and caution.
data
data buffer
The storage buffer in the control unit. This buffer is used to increase the
data transfer rate between the control unit and the channel.
data cartridge
A tape cartridge that is dedicated to storing data. Contrast with cleaning
cartridge.
J-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
data check
A synchronous or asynchronous indication of a condition that is caused by
invalid data or incorrect positioning of data.
dc
Direct current.
DCS
degauss
To make a magnetic tape nonmagnetic by using electrical coils that carry
currents that neutralize the magnetism of the tape.
degausser
A device that makes magnetic tape nonmagnetic.
degradation
A decrease in quality of output or throughput or an increase in machine
error rate.
degraded
Decreased in quality of output or throughput or increased machine error
rate.
deserialize
To change from serial-by-bit to parallel-by-byte.
detented
A part that is held in position with a catch or lever.
device Any hardware component or peripheral device, such as a tape drive or
tape library, that can receive and send data.
device driver
A file that contains the code that is needed to use an attached device.
DHCPv6
The Dynamic Host Configuration Protocol for IPv6. Although IPv6's
stateless address autoconfiguration removes the primary motivation for
DHCP in IPv4, DHCPv6 can still be used to statefully assign addresses if
the network administrator wants more control over addressing.
DH group
Diffie-Hellman group.
DIAG
Diagnostic section of maintenance information manual.
differential
See High Voltage Differential (HVD).
direct access storage
A storage device in which the access time is independent of the location of
the data.
display contrast
The brightness of the display on the Operator Panel.
DLL
DNS
Glossary
J-5
download
To transfer programs or data from a computer to a connected device,
typically a personal computer.
To transfer data from a computer to a connected device, such as a
workstation or personal computer.
DPF
DRAM
Dynamic random-access memory.
drive, magnetic tape
A mechanism for moving magnetic tape and controlling its movement.
Drive Not Configured
This message occurs during the first boot after a factory settings restore is
run. This message is not a real issue since it takes time for the library to
configure.
DRV
Drive.
DSA key
Encryption key type.
DSE
DSP
E
EBCDIC
Extended binary-coded decimal interchange code.
EC
ECC
EEB
EEPROM
Electrically erasable programmable read-only memory.
EIA
EIA unit
A unit of measure, which is established by the Electronic Industries
Association, equal to 44.45 millimeters (1.75 inches).
eject
EKM
electronic mail
Correspondence in the form of messages that are transmitted between user
terminals over a computer network.
email
encryption
A method of storing data in a format that helps protect data from
inadvertent or deliberate compromise. An encryption-enabled drive
contains the necessary hardware and firmware to encrypt and decrypt host
tape application data. Encryption policy and encryption keys are provided
by the host application or host server.
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
EPROM
Erasable programmable read only memory.
EQC
Equipment check.
equipment check
An asynchronous indication of a malfunction.
Error log
A data set or file in a product or system where error information is stored
for later access.
ESD
Electrostatic discharge.
ESP
F
fault symptom code (FSC)
A hexadecimal code that is generated by the drive or the control unit
microcode in response to a detected subsystem error.
FC
Feature code.
FCC
FE
fiducial
A target that is used for teaching a physical location to a robot.
field replaceable unit (FRU)
An assembly that is replaced in its entirety when any one of its
components fails.
file
A named set of records that are stored or processed as a unit. Also referred
to as a data set.
file protection
The processes and procedures that are established in an information
system that are designed to inhibit unauthorized access to, contamination
of, or deletion of a file.
file transfer protocol (FTP)
In the Internet suite of protocols, an application layer protocol that uses
TCP and Telnet services to transfer bulk-data files between machines or
hosts.
firmware
Proprietary code that is delivered as microcode as part of an operating
Glossary
J-7
format
The arrangement or layout of data on a data medium.
formatter
Part of a magnetic tape subsystem that performs data conversion, speed
matching, encoding, first level error recovery, and interfaces to one or more
tape drives.
FP
File protect.
FSC
FSI
FTSS
functional microcode
Microcode that is resident in the machine during normal customer
operation.
G
g
Gram.
GB
gigabyte.
gigabits/second
Gbi
gigabit
gigabit (Gbit)
1 000 000 000 bits.
gigabyte (GB)
1 000 000 000 bytes.
Gigabit Interface Converter (GBIC)
Converts copper interface to optic interface.
gnd
Ground.
H
HBA
HD Slot Technology
High-density (HD) slot technology. Allows multiple cartridges to be stored
in a tiered architecture.
J-8
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
hertz (Hz)
Unit of frequency. 1 hertz equals one cycle per second.
hex
Hexadecimal.
Hz
I
IBM Ultrium Tape Drive
Located within the library, a data-storage device that controls the
movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge.
The drive houses the mechanism (drive head) that reads and writes data to
the tape.
ID
Identifier.
identifier (ID)
(1) In programming languages, a lexical unit that names a language object;
for example, the names of variables, arrays, records, labels, or procedures.
An identifier usually consists of a letter optionally followed by letters,
digits, or other characters. (2) One or more characters that are used to
identify or name data element and possibly to indicate certain properties of
that data element. (3) A sequence of bits or characters that identifies a
program, device, or system to another program, device, or system.
IEC
IKE
IML
incompatible magazine
This message might display on the Operator Panel during library
initialization. It occurs during factory restore or VPD. This message is not a
real issue since it takes time for the library to configure.
initial microprogram load (IML)
The action of loading a microprogram from an external storage to writable
control storage.
initiator
The component that runs a command. The initiator can be the host system
or the tape control unit.
INST
Installation.
interface
A shared boundary. An interface might be a hardware component to link
two devices or it might be a portion of storage or registers accessed by two
or more computer programs.
Internet Key Exchange (IKE)
The protocol used to set up a security association (SA) in the IPsec protocol
suite. See also Security Association (SA).
Glossary
J-9
Input/output.
I/O Station
Cartridge location that is dedicated for the insertion of cartridges into and
the removal of cartridges from the library.
IOP
Input/output processor.
IP
Internet Protocol.
IP address
An identifier for a computer or device on an Internet Protocol (TCP/IP)
network. Networks that use the TCP/IP protocol route messages that are
based on the IP address of the destination. See IPv4 and IPv6.
IPL
IPv6
ISV
ITDT
ITST
Idle-time self-test.
K
Kerberos
Kerberos Authentication is a standard (RFC 1510) third-party
authentication protocol that provides end-to-end security for distributed
computing environments.
kilogram (kg)
1000 grams (approximately 2.2 pounds).
km
J-10
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
L
LAN
LCB
LCD
LDAP Lightweight Directory Access Protocol. This allows the library to use login
and password information that is stored on a server to grant access to the
library functionality.
LDAPS
Secure LDAP over SSL.
LDI
LED
Light-emitting diode.
library certification
In cryptography, a certificate that is provided by the library.
library-managed encryption
Tape encryption that is controlled by the tape library.
Linear Tape-Open (LTO)
A type of tape storage technology that is developed by the IBM
Corporation, Hewlett-Packard, and Quantum. LTO technology is an open
format technology, which means that its users have multiple sources of
product and media. The open nature of LTO technology enables
compatibility between different vendors' offerings by ensuring that vendors
comply with verification standards. The LTO technology is implemented in
two formats: the Accelis format focuses on fast access; the Ultrium format
focuses on high capacity. The Ultrium format is the preferred format when
capacity (rather than fast access) is the key storage consideration. An
Ultrium cartridge has a compressed data capacity of up to 6250 GB (2.5:1
compression) and a native data capacity of up to 2500 GB.
liquid crystal display (LCD)
A low-power display technology that is used in computers and other I/O
devices.
loadable
The ability to be loaded.
LME
LVD
M
MAC address
The Media Access Control address of a computer networking device.
magnetic tape
A tape with a magnetic surface layer on which data can be stored by
magnetic recording.
Glossary
J-11
MAP
mask
master file
A file that is used as an authority in a job and that is relatively permanent,
even though its contents might change. Synonymous with main file.
Maximum Transmission Unit (MTU)
The size of the largest packet that a network protocol can transmit.
MB
media capacity
The amount of data that can be contained on a storage medium, expressed
in bytes of data.
media-type identifier
Pertaining to the bar code on the bar code label of the IBM Ultrium Tape
Cartridge, a 2-character code, L1, that represents information about the
cartridge. L identifies the cartridge as one that can be read by devices that
incorporate LTO technology; 1 indicates that it is the first generation of its
type.
mega
meter In the Metric System, the basic unit of length; equal to approximately 39.37
inches.
MIB
J-12
MIM
mm
Millimeter.
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
modifier
That which changes the meaning.
mount a device
To assign an I/O device with a request to the operator.
MP
Microprocessor.
ms
Millisecond.
MSG
Message.
multipath
Pertaining to using more than one path.
N
N/A
Not applicable.
NTP
Network Time Protocol. This protocol allows the library to set its internal
date and time that is based on the date and time of a server.
NVS
Nonvolatile storage. A storage device whose contents are not lost when
power is cut off.
O
oersted
The unit of magnetic field strength in the unrationalized
centimeter-gram-second (cgs) electromagnetic system. The oersted is the
magnetic field strength in the interior of an elongated, uniformly wound
solenoid that is excited with a linear current density in its winding of`1
abampere per 4 centimeters of axial length.
offline
Pertaining to the operation of a functional unit without the continual
control of a computer. Contrast with online.
online Pertaining to the operation of a functional unit that is under the continual
control of a computer. Contrast with offline.
OPER Operation.
ov
Over voltage.
overrun
Loss of data because a receiving device is unable to accept data at the rate
it is transmitted.
overtightening
To tighten too much.
Glossary
J-13
P
parameter
A variable that is given a constant value for a specified application and
that might denote the application.
p bit
Parity bit.
PC
Parity check.
PCC
PE
PFS
pick
picker A robotic mechanism that is located inside the library that moves
cartridges between the cartridge storage slots and the drive.
PM
Preventive maintenance.
POR
Power-on reset.
port
A physical connection for communication between the 3590 and the host
processor. The 3590 has 2 SCSI ports.
Power supply.
PTF
PWR
Power.
R
rack
rackmount kit
A packaged collection of articles that are used to install the rack mounted
version of the library.
RAM
J-14
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
RAS
Reference.
reg
Register.
reinventory
To inventory again.
retension
The process or function of tightening the tape onto the cartridge, if it is
sensed that the tape has a loose wrap on the cartridge.
RFC (Request for Comments)
Request for Comments (RFC) documents are a series of memoranda, which
encompasses new research, innovations, and methodologies applicable to
Internet technologies.
RH
Relative humidity.
RID tag
Repair identification tag.
RML
robot
Picker.
robotics
Picker assembly.
root CA certification
In cryptography, a root certificate from a certificate authority (CA).
RPQ
RSA key
Encryption key type.
R/W
read/write.
S
s
Seconds of time.
SAC
SAN
SAS
scratch cartridge
A data cartridge that contains no useful data, but can be written to with
new data.
Glossary
J-15
SCD
SCSI
SE
Single-ended.
segment
A part.
sel
Select.
J-16
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
v Ultra160 SCSI: Uses a 16-bit bus and supports data rates of 80 or 160
MBps.
v Ultra320 SCSI: Uses a 16-bit bus and supports data rates of 320 MBps.
SME
Sense.
special feature
A feature that can be ordered to enhance the capability, storage capacity, or
performance of a product, but is not essential for its basic work.
SPI
SR
SRAM
Static random access memory.
SS
Status store.
ST
Store.
standard feature
The significant design elements of a product that are included as part of
the fundamental product.
START
Start maintenance.
StartTLS
Secure LDAP communication that uses TLS.
Storage Management Initiative Specification (SMI-S)
A storage standard that is developed and maintained by the Storage
Networking Industry Association (SNIA). It is also ratified as an ISO
standard. The main objective of SMI-S is to enable broad interoperable
management of heterogeneous storage vendor systems.
subsystem
A secondary or subordinate system, capable of operating independently of,
or asynchronously with, a controlling system.
Glossary
J-17
SUPP Support.
sync
System-managed encryption
Tape encryption is set up implicitly through the IBM device driver.
T
tachometer, tach
A device that emits pulses that are used to measure/check speed or
distance.
tape cartridge
A container that holds magnetic tape, that can be processed without
separating it from the container.
tape void
An area in the tape in which no signal can be detected.
TCP/IP
Transmission Control Protocol/Internet Protocol.
TCU
TH
Thermal.
thread/load operation
A procedure that places tape along the tape path.
TM
Tapemark.
transport mode
End-to-end communications security in which the end-point computers do
the security processing.
trusted certification
In cryptography, a trustworthy certificate that is not registered with a
certificate authority.
tunnel mode
Port-to-port communications security in which security is provided to
several machines by a single node.
U
UART Universal asynchronous receiver/transmitter.
UL
Underwriter's Laboratories.
unload
Prepare the tape cartridge for removal from the drive.
utilities
Utility programs.
utility programs
A computer program in general support of the processes of a computer; for
instance, a diagnostic program.
uv
J-18
Under voltage.
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
V
VOLSER
Volume serial number.
volume
A certain portion of data, together with its data carrier, that can be handled
conveniently as a unit.
VPD
Vital product data. The information that is contained within the tape drive
that requires nonvolatile storage that is used by functional areas of the
drive, and information that is required for manufacturing, RAS, and
engineering.
W
word
Write command.
WT
World trade.
WWCID
Worldwide Cartridge Identifier.
WWN Worldwide Name.
WWNN
Worldwide Node Name.
WWPN
Worldwide port name.
X
XR
External register.
XRA
Glossary
J-19
J-20
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Index
A
Access PIN, Operator Control
Panel 5-25
accessibility
keyboard H-1
repeat rate of up and down
buttons H-1
shortcut keys H-1
accessor 1-5
Accessor A-1
accessory package 4-2
active slots 5-20, 5-44
Active Slots 4-22
air quality 4-2
air vents, front panel 1-1
AME 5-47
Application Managed Encryption
(AME) 4-25
ASC D-1
ASCQ D-1
Authentication Header (AH) 5-53
auto clean 5-20, 5-44
Auto Clean 4-22
B
Bar code labels 6-5
guidelines for using 6-7
ordering 6-22
bar code reader 1-5
bootcode firmware, current level 5-33
BOP 5-38
Border Gateway Protocol (BGP) 1-6
C
cable, host interface 4-14
Cartridge 1-10, 6-1
capacity scaling 6-1, 6-3
cleaning 6-4
compatibility 6-3
data 6-1
disposal of 6-19
leader pin 6-12
memory chip 6-5
ordering 6-20
proper handling 6-8
specifications 6-18
write-protect switch 6-7
cartridge magazines 1-1, 4-37, A-1
Cartridge, environment 6-10
cartridge, suspect 2-2
cartridges
inserting in library 4-41
populating library 4-41
Cartridges, insert and remove 5-78
Cartridges, repairing A-2
channel calibration 1-9
choosing a location 4-2
clean drive 5-69
Copyright IBM Corp. 2007, 2013
daisy-chaining 3-10
Data Cartridge 5-78
data transfer rate 1-6
DCS 5-79
dedicated cleaning slot B-2
default settings 5-26
description 1-1
desktop installation 4-1
Device drivers supported 1-14
DHCP 4-19, 4-29, 5-24, 5-52
Diagnostics 5-72
display contrast 5-31
dll 7-13
Drive
channel calibration 1-9
power management 1-10
speed matching 1-9
drive configuration 5-50
Drive Density 5-38
Drive Diagnostics 5-30, 5-72
drive dump, saving to host 5-72
drive firmware, current version 5-34
drive interface 5-23
Drive Log 5-71
drive serial number 5-34
drive sled
description 1-8
drive status 5-38
drive, clean 5-69
E
EC 5-14
ED 5-14
EKM 4-25
EKM Server Setting 4-25
element addresses 3-3, B-2, B-3
element addressing B-1
element types B-1
Encapsulation Security Payload
(ESP) 5-53
G
Gateway address 4-19
Gateway Address 4-29, 5-24, 5-52
glossary J-1
H
hazards, possible xx
Host Attachment 7-13
host bus adapter 3-7
host connection, verifying 4-36
host interface cable 4-14
host interface connectors 1-3
host interfaces 3-7
X-1
I
I/O station 1-1, 4-37, 5-78
I/O station, configuring 5-79
I/O station, open and close 5-79
identifying a suspect cartridge 1-1, 2-2
Import media 5-17, 5-42
Import Media 4-41, 5-78
installation 4-1
rack
safety xxii
Interface 7-13
interfaces 3-7
interfaces, supported 1-8
internal view of library A-1
Internet Key Exchange (IKE) 5-53
Internet Protocol (IP) 5-53
Internet Protocol Security (IPSec) 5-53
Internet Protocol version 4 1-6
Internet Protocol version 6 1-6
interposer, fibre channel 4-16
Inventory 5-14, 5-43
IP address 4-19, 5-33, 5-53
IP Address 4-29, 5-24, 5-52
IP Stack 5-24
IPv4 1-6
IPv6 1-6
ITDT Tool 9-3
K
Key Path 5-38
Key Path Diagnostics
keyboard H-1
5-73
L
Labels
bar code 6-5
guidelines for using 6-7
ordering 6-22
laser
compliance xxi
safety xxi
LED, amber 7-14
LEDs 2-2, 7-8
LEDs, front panel 1-1
library configuration form G-1
Library Controller Board A-1
library firmware, current level 5-33
library logs 5-70
library mode 4-22, 5-20, 5-33, 5-44
library name 5-44
library network configuration 4-29, 5-52
library recovery 7-7
library SNMP configuration 4-34, 5-67
library status 5-37
Library Verify 5-29
library weight 1-11
license activation key 4-25, 5-28
Link-local IPv6 address 5-10
LME 5-47
X-2
M
MAC Address 1-6
magazines 1-1, 4-37, A-1
Maximum Transmission Unit (MTU)
media 1-10
Media 6-1
media capacity 1-1
menu shortcuts 5-1
menu tree
Operator Control Panel 5-9
Menus
Configure
network settings 4-19
MIB 1-6, C-1
Monitor menu
Drive 5-12
Library 5-10
Move media 5-17, 5-42
Move Media 4-41
Multiple control paths 3-2
1-6
Quiesce
5-73
R
rack installation 4-1, 4-5
safety xxii
rack mounting the library 4-5
rack requirements 4-2
RAID controllers 3-7
Read/Write capability 6-3
rear panel of library 1-3
Remove/replace procedures 10-1
reserve slot, active slot 5-79
Reserved Slots 4-22
RFC (Request for Comments) 1-6
Router assigned IPv6 address 5-10
N
Navigation 5-7
Netmask 4-19
Network Address Translation (NAT)
network configuration 5-24
Network Mask 4-29, 5-24, 5-52
network settings 5-24
S
1-6
O
OCP 4-35
ON/OFF power button 2-4
operating systems supported 1-13
operation specifications 1-11
Operator Control Panel
Access PIN 5-25
Configure: Save/Restore 5-26
control keys on front panel 1-1
display 1-1
menu tree 5-9
Monitor menu
Drive 5-12
Library 5-10
power ON display 2-2
Operator Control Panel menus
Configure: Drive 5-23
Configure: Library 5-20
Ordering Media
Ordering WORM cartridges 6-3
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
safety information
laser compliance xxi
laser safety xxi
possible hazards xx
SAS interface 3-10
screens displayed at power ON 2-2
SCSI interface 3-8
bus termination 3-10
connectors and adapters 3-10
description 1-8
multiple buses 3-9
physical characteristics 3-8
SCSI LVD 3-7, 3-10
SCSI Trade Association Web site 3-10
Security Association (SA) 5-53
sending your comments iii, iv
Sense data
using D-1
sense data, library D-1
sequential mode, starting 5-20
sequential mode, stopping 5-20
serial number 5-33
serial number, drive 5-34
Serial Port 1-3
server attachment
SCSI interface 3-8
servers supported 1-13
T
tape cartridge 1-10
tape drive sled 1-3, A-1
Tape drives
channel calibration 1-9
power management 1-10
quantity in library 1-8
speed matching 1-9
TapeAlert Flags
for drives C-3
TapeAlert Flags, library C-1
technical support iii, 9-4
Technical Support
accessing online iv
Telnet A-25
Telnet Service Port 5-32
trademarks I-3
Traps F-1
troubleshooting 7-1
V
verifying the shipment 4-3
View Drive Logs 5-71
W
Web User Interface
Configure Library: Event
Notification 5-66
Configure Library: Save/Restore 5-68
configuring library 4-18
drive information 4-28
event notification 4-33
general library information 4-22
logging on 4-21
logs and traces 4-32
user access information 4-31
Web User Interface menus
Configure Library: User Access 5-63
Web User InterfaceConfigure Library
date and time 4-32
World Wide Node Name (WWNN) 3-7
World Wide Port Name (WWPN) 3-7
worldwide node name 5-33
WORM 6-3
WORM (Write Once, Read Many) 6-3
Write Once, Read Many (see
WORM) 6-3
write-protect switch
Write Protect Switch Setting C-3
Write-Protect switch
setting 6-7
WWNN 5-33
U
Ultra160 1-6
Ultra320 1-6
Ultrium Tape Drives 1-8
unpacking the library 4-2
Updating firmware
using ITDT Tool 9-3
upgrade firmware 5-74
USB port 1-3
Index
X-3
X-4
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
GA32-0545-13
Printed in USA
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