Art:10.1007/s10597 014 9758 Z
Art:10.1007/s10597 014 9758 Z
Art:10.1007/s10597 014 9758 Z
DOI 10.1007/s10597-014-9758-z
BRIEF REPORT
Received: 4 July 2013 / Accepted: 6 July 2014 / Published online: 5 August 2014
Springer Science+Business Media New York 2014
Abstract This study used qualitative methods to investigate barriers to and facilitators of oral health care among
25 adult community mental health outpatients with serious
mental illness (SMI). Participants completed 30- to 60-min,
semi-structured interviews that were recorded and transcribed. Qualitative analysis was used to characterize
common themes. Results showed that lack of awareness of
dental problems, poverty, and dental care access were key
barriers to oral health care. When oral health care was
accessed, fear of stigma was associated with missed
opportunities to educate about the intersection of mental
and oral health. Community mental health providers were
viewed as trusted and important sources of advocacy and
support for obtaining oral health care when needed. Oral
health may be improved for persons with SMI by implementing education in points of frequent service contact,
such as community mental health.
Keywords Dental Care Treatment Psychiatric
Stigma Barriers
Introduction
Individuals with serious mental illness (SMI) experience
substantially higher rates of oral health problems than
adults in the general population (Flammer et al. 2009;
Janardhanan et al. 2011; McCreadie et al. 2004). A number
of factors have been identified that may contribute to oral
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health problems among adults with SMI, including sideeffects of psychotropic medications (e.g., xerostomia and
movement disorders; Friedlander and Marder 2002; Kilbourne et al. 2007), lifestyle and health habits (e.g., cigarette smoking, substance use, consumption of carbonated
beverages; Almomani et al. 2009; Brown et al. 1999;
Elmslie et al. 2001; Stiefel et al. 1990), severity of psychiatric symptoms (McCreadie et al. 2004), and cognitive
impairment (McClave et al. 2010; Persson et al. 2010;
Schladweiler et al. 2009) among others.
Underutilization of dental care services is another potential influence on poor oral health among adults with SMI, and
is an area of growing research interest. A self-report study by
McCreadie et al. (2004) found that most-recent dental visits
by adults with SMI in the United Kingdom were often not
preventative. In fact, the last dental visits (i.e., most recent) by
adults with SMI were more likely due to problems with teeth
or gums than the last visits of adults in the general population.
Similarly, other work has documented higher rates of selfreported need for dental services (Dickerson et al. 2003) and
lower rates of dental service use than adults without SMI
(Dickerson et al. 2003; Persson et al. 2009) or adults with
other psychiatric disorders (i.e., affective, paranoid, and
anxiety disorders; Salsberry et al. 2005). Most recently, using
a national Medical Expenditure Panel Survey database, Heaton et al. (2013) examined unmet dental need among three
patient groups. Specifically, these authors compared individuals with any self-reported mental illness (n = 3,525), a
subset of those with mental illness that seriously affected their
functioning (n = 1,264), and individuals with no selfreported mental illness (n = 15,833). The authors found that
adults with SMI had greater unmet dental need than adults
without SMI (Heaton et al. 2013). This difference was primarily accounted for by unmet dental need among those with
and without self-reported diagnoses of depression or anxiety.
Methods
Semi-structured interviews were conducted to gain an indepth understanding of the influences on oral health service
use among adults with SMI who reside in the United States.
A form of purposive sampling (i.e., criteria sampling) was
used to identify diverse cases rich in information to produce themes (Kuzel 1999). Participants were included who
were at least 18 years of age, diagnosed with a SMI (i.e.,
schizophrenia, schizoaffective disorder, bipolar disorder, or
major depression) receiving mental health services in a
community mental health center in the Rocky Mountain
West, and able to provide informed consent.
Procedures
Study participants were recruited using two strategies.
First, flyers were distributed in community mental health
centers with an invitation to call the study coordinator to
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Results
The study sample included 25 adults (i.e., 13 men and 12
women) diagnosed with bipolar disorder (n = 13, 52 %),
schizophrenia (n = 7, 28 %), schizoaffective disorder
(n = 4, 16 %), or major depression (n = 1, \1 %). The
participants ranged in age from 35 to 63 and mean age was
48.8 (SD = 11.4). A majority of participants were Caucasian (n = 23, 92 %) and had a high school education or
lower (n = 15, 60 %). Sixteen interviewees had some of
their adult teeth still intact and had either no dentures or
partial dentures. Eight interviewees were edentulous (i.e.,
lacking natural teeth) and wore full dentures, and one
individual did not have any teeth or dentures. Data analysis
identified three main themes: (1) lack of awareness, (2)
poverty, and (3) communication and support.
Lack of Awareness
Participants tended to refer to dental pain, cavities, and
missing teeth when evaluating their oral health. Those who
did indicate that they had some or all of their teeth also
reported that these teeth were healthy, despite having
acknowledged that they had multiple dental problems
including multiple cavities or broken or missing teeth.
Evaluation of oral health tended to reflect a lack of dental
pain rather than evidence of dental health. For example, one
participant who had a diagnosis of schizophrenia and retained
some of his adult teeth stated, I think theyre [teeth] pretty
good. They dont hurt or nothing. (Interview 8) The absence
of dental pain also appeared to influence poor initiation of
service use. A majority of these individuals reported waiting
long intervals between dental care visits (i.e., 221 years).
However, those who did attempt to visit the dentist more
often were also more likely to engage in more rigorous oral
self-care. When participants did visit the dentist, pain was
most often the catalyst for seeking treatment.
I guess Ive let it lapse because it wasnt a problem,
but its becoming a problem (Interview 6)
I havent really looked yet, [for a dentist in the
community] cause I dont have a tooth ache or
nothing. (Interview 5)
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Discussion
Our study contributes to a developing body of research that
examines factors influencing oral health service utilization
among adults with SMI. Textual analysis of transcripts
from interviews revealed three distinct themes that contribute to knowledge about underutilization of dental
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their own risk for poor oral health (e.g., current oral health
status, how oral health may be impacted by their mental
health and medication side-effects). This disconnect
between mental health and oral health is consistent with
findings from a somewhat older study which showed that
community-dwelling adult psychiatric patients lacked
knowledge about oral health risks associated with psychotropic medications (Hede and Petersen 1992).
Results from our study also suggest that a lack of
knowledge may result in a lack of patient informationseeking about the intersection of mental and oral health
(i.e., asking questions of providers). Participants in this
study indicated that they chose not to initiate conversations
about mental health with oral health care providers,
believing that mental health is irrelevant to oral health care,
fearing the impact of stigma, or both. In some cases,
opportunities for adults with SMI to receive information
about their oral health risks from providers may have been
missed because the provider did not initiate a conversation
about oral and mental health, even when mental health
status was known. It is possible that dental providers did
initiate these conversations, but that these conversations
were not recalled by the participants. Previous work
highlights the need for dental professionals who provide
care for individuals with severe mental disability to have
specialized expertise, patience, and empathy (Chang and
Seo 2011). Additional work is needed to better understand
the interactions between dental providers and adults with
SMI, as well as the factors (e.g., time, attitudes) that may
impact those interactions. Research is also needed to
examine the impact of oral healthcare advice on knowledge
and self-care behaviors of adults with SMI.
While members of a dental team need to be aware of
how to safely and compassionately provide care to all
adults who receive mental health services (Friedlander
et al. 2003), our findings suggest that other providers
familiar to adults with SMI may also be called upon to
facilitate interactions between patients and their oral health
care teams. This finding is similar to that of Persson et al.
(2010), who examined oral health needs of communitydwelling adults with SMI in Sweden. While a variety of
social supports (e.g., dental providers and peer supports)
were viewed as helpful by participants, those enrolled in
this study noted that community mental health providers
were of assistance in identifying dental providers, obtaining appointments, keeping appointments, and understanding treatment procedures (Persson et al. 2010). Currently,
little is known about the role of non-dental-health providers
in assisting with or promoting oral health care for adults
with SMI. Much of the work that has been done in this area
has focused on improvements in oral health knowledge
among non-dental providers who care for children (Wolfe
and Huebner 2004), and many researchers consider
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