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    Job Descriptions

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    c1190222
    The document describes several food and beverage job positions at Princess Casino including attendant, waiter, bartender, busboy, supervisor, and manager. The attendant, waiter, and bartender positions involve taking food and drink orders, upselling items, and ensuring guest satisfaction. The busboy clears dishes and assists other staff. The supervisor oversees daily operations and staffing. The manager is responsible for all aspects of the food and beverage department including budgets, sanitation, costs, and employee relations.

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    © All Rights Reserved
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    Job Descriptions

    Uploaded by

    c1190222
    155 views8 pages
    The document describes several food and beverage job positions at Princess Casino including attendant, waiter, bartender, busboy, supervisor, and manager. The attendant, waiter, and bartender positions involve taking food and drink orders, upselling items, and ensuring guest satisfaction. The busboy clears dishes and assists other staff. The supervisor oversees daily operations and staffing. The manager is responsible for all aspects of the food and beverage department including budgets, sanitation, costs, and employee relations.

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    The document describes several food and beverage job positions at Princess Casino including attendant, waiter, bartender, busboy, supervisor, and manager. The attendant, waiter, and bartender positions involve taking food and drink orders, upselling items, and ensuring guest satisfaction. The busboy clears dishes and assists other staff. The supervisor oversees daily operations and staffing. The manager is responsible for all aspects of the food and beverage department including budgets, sanitation, costs, and employee relations.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    155 views8 pages

    Job Descriptions

    Uploaded by

    c1190222
    The document describes several food and beverage job positions at Princess Casino including attendant, waiter, bartender, busboy, supervisor, and manager. The attendant, waiter, and bartender positions involve taking food and drink orders, upselling items, and ensuring guest satisfaction. The busboy clears dishes and assists other staff. The supervisor oversees daily operations and staffing. The manager is responsible for all aspects of the food and beverage department including budgets, sanitation, costs, and employee relations.

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    JOB DESCRIPTION

    Title:

    F&B Attendant/Waiter

    Place of Work:
    Princess Casino

    Restaurant and Gaming Area of Oxford

    Reporting to:

    F&B Supervisors, F&B Manager

    Scope and General Purpose of Job: Get and serve food and
    beverage order to guest of the Restaurant, Bars and Casino.
    Essential Duties and Responsibilities:
    Take and serve guest order of food and beverages.
    Up sell food and beverages to increase revenue.
    All Casino complimentary food and beverage should preapprove by the VIP Host or other authorized signatories
    before being prepared in the Kitchen or Bar.
    Make necessary Mis en Place of operating equipments and
    supplies.
    Wipes silverwares, china wares, glasswares, and hollow
    wares.
    Do table setup.
    Cleans and bus out dirty dishes.
    Follow decoy system at the dishwashing area.
    Carry trays of food and beverages and dirty dishes.
    Handles and reports guests complaints.
    Make sure all checks are settled before he/she finishes work.
    Prepares supplies requisition.
    Read and follow necessary policies and procedures and
    memo.
    Attend to daily briefings and know the daily out of stock
    items.
    Follow assigned duties and responsibilities.
    Follow opening and closing procedures.
    Always follow assigned table area assignment.

    JOB DESCRIPTION
    Follow assigned meal break schedules.
    Report breakages and other things that need repair and
    maintenance.

    Title:

    Cocktail Attendant/Waitress

    Place of Work:

    Gaming Area of Oxford Princess Casino

    Reporting to:

    F&B Supervisors, F&B Manager

    Scope and General Purpose of Job: Get and serve food and
    beverage order to playing guest in the Gaming area of the Casino.
    Essential Duties and Responsibilities:
    Take and serve guest order of food and beverages.
    Up sell food and beverages to increase revenue.
    All Casino complimentary food and beverage should preapprove by the VIP Host or other authorized signatories
    before being prepared in the Kitchen or Bar.
    Making sure to attend all playing guests needs and
    requests.
    Cooperate with the waiters and busboys.
    Cleans and bus out used glasses from the side table.
    Handles and reports guests complaints.
    Make sure all checks are settled before he/she finishes work.
    Read and follow necessary policies and procedures and
    memo.
    Attend to daily briefings and know the daily out of stock
    items.
    Follow assigned duties and responsibilities.
    Follow opening and closing procedures.
    Always follow assigned table area assignment.

    JOB DESCRIPTION
    Follow assigned meal break schedules.
    Report breakages and other things that need repair and
    maintenance.

    Title:

    Bartender

    Place of Work:

    Bar Area of Oxford Princess Casino

    Reporting to:

    F&B Supervisors, F&B Manager

    Scope and General Purpose of Job: Mixes and serves


    alcoholic/non-alcoholic beverages to the Bar & Restaurant and
    playing guests in the Gaming area of the Casino.
    Essential Duties and Responsibilities:
    Take and prepares guest order of beverages in the bar top
    area.
    Prepares alcoholic and non-alcoholic beverages
    Up sell food and beverages to increase revenue.
    All Casino complimentary food and beverage should preapprove by the VIP Host or other authorized signatories
    before being prepared in the Kitchen or Bar.
    Making sure to attend all bar siting guests needs and
    requests.
    Cooperate with the waiters and waitresses.
    Cleans glasses, utensils and bar equipments
    Making requisitions for beverages and bar supplies
    Makes bar spoilage and spillage report.

    JOB DESCRIPTION

    Makes bar breakages reports.


    Maintains cleanliness at the bar area.
    Makes garnishes.
    Makes opening and closing bar inventories.
    Handles and reports guests complaints.
    Make sure all checks are settled before he/she finishes work.
    Read and follow necessary policies and procedures and
    memo.
    Attend to daily briefings and know the daily out of stock
    items.
    Follow assigned duties and responsibilities.
    Follow opening and closing procedures.
    Follow assigned meal break schedules.
    Report breakages and other things that need repair and
    maintenance.

    Title:

    Busboy/Food Runners

    Place of Work:

    Restaurant Area of Oxford Princess Casino

    Reporting to:

    F&B Supervisors, F&B Manager

    Scope and General Purpose of Job: Bussing food and


    beverage dirty dishes at the Restaurant of Oxford Princess Casino.
    Essential Duties and Responsibilities:
    Cleans and bus out dirty dishes/used glasses in the gaming
    and restaurant area.
    Make necessary Mis en Place of operating equipments and
    supplies.
    Wipes silverwares, china wares, glasswares, and hollow
    wares.
    Follow decoy system at the bussing area.
    Do table setup.

    JOB DESCRIPTION
    Carry trays of food orders from the kitchen to the restaurant
    area.
    Helping the bartenders in carrying/taking supplies.
    Helping the cocktail attendants in carrying side tables at the
    gaming area.
    In charge of the linen requisition.
    Read and follow necessary policies and procedures and
    memo.
    Attend to daily briefings and know the daily out of stock
    items.
    Follow assigned duties and responsibilities.
    Follow opening and closing procedures.
    Follow assigned meal break schedules.
    Report breakages and other things that need repair and
    maintenance.

    Title:

    F&B SUPERVISOR

    Place of Work:
    Princess Casino

    Restaurant and Gaming Area of Oxford

    Reporting to:

    F&B Manager

    Scope and General Purpose of Job: Direct reporting to the F


    & B Manager about the service flaw and staff performance. To
    ensure the use of Standard Operation Procedures by all team members
    within the department.

    JOB DESCRIPTION
    Essential Duties and Responsibilities:
    Assist the F&B Manager in overseeing and ensuring daily
    smooth operations including events and functions organized
    by the Casino.
    Ensure sufficient stocks for daily use at outlets.
    Prepare duty schedules and roster staff for meal breaks.
    Conducting daily shift briefing on waited staff (5-10 min.
    before the shift starts).
    Check on staff attendance.
    Ensure the standards of service are delivered.
    Guide / train new service staff.
    Ensure daily cash and credit collections are in order.
    Ensure neatness and cleanliness of workstation including
    hygiene aspects.
    Attend to complaints, feedbacks and remedy situations.
    Ensure that all stocks are accounted for.
    Record daily sales report.
    Delegate duties to the staffs.
    Perform all around duties when busy and have staff
    shortage.
    Any other duties may be assigned from time to time by the
    Management.

    Title:

    F&B MANAGER

    Place of Work:
    Princess Casino

    Restaurant and Gaming Area of Oxford

    Reporting to:

    Casino Heads and COO

    JOB DESCRIPTION
    Scope and General Purpose of Job: In charge of all
    aspects of the food and beverage operations, including
    revenues, food costs, budgets, inventories, sanitation and
    discipline in the department.
    Essential Duties and Responsibilities:
    Responsilble for the day to day operation of the food &
    beverage deparment and all his sections.
    Follows on companys policies, rules, regulations and
    procedures.
    Responsible for the standards of service delivered to the
    guest/players in the bar, dinning areas and buffet by F&B
    employees. He has to ensure the quality of services in
    accordance with the Casino standard.
    Ensure that all the F&B sections are organized, performed
    their duties and maintain their areas and equipment in a
    manner in compliance with the company policiy and
    instructions as directed by Casino COO/Head.
    Approves all F&B requesitions so as to ensure that they are
    prepared properly and placed in a proper and timley manner.
    Maintains the highest level of sanitation throughout all food
    and beverage areas as prescribed by CDC.
    Responsible for the overall implements, consumptions of all
    F&B polices and procedures pertain to employees, sanitation
    requirements, consumptions, costs, qualities, menues,
    special events and others.
    Sets an example for the entire F&B department by always
    displaying impeccable behavior.
    Monitor the moral of all F&B employees and their
    realationship to each other, with the other departments.
    Maintening effective cost controll in all areas of the F&B
    department.
    Approves all work schedule prepared by his Suervisors.

    JOB DESCRIPTION

    Maintening open communication with the other Department


    Heads.

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