User's Manual
User's Manual
User's Manual
X870
X870
Table of Contents
Preface
General Precautions
Chapter 1
Getting Started
Equipment checklist ............................................................................. 1-1
Getting Started ....................................................................................... 1-2
Chapter 2
Chapter 3
Operating Basics
Using the Touch Pad ............................................................................. 3-1
The Keyboard ......................................................................................... 3-2
Using the Fingerprint Sensor ............................................................... 3-5
Optical disc drives .............................................................................. 3-12
TOSHIBA VIDEO PLAYER ................................................................... 3-22
TOSHIBA Blu-ray Disc Player ............................................................ 3-25
NVIDIA 3D VISION ......................................................................... 3-27
3D Playback on an External 3D Device ............................................. 3-28
Wireless communications .................................................................. 3-34
LAN ....................................................................................................... 3-38
Optional devices .................................................................................. 3-39
Memory media slot .............................................................................. 3-39
Memory media ..................................................................................... 3-40
Media care ............................................................................................ 3-41
Inserting a memory media .................................................................. 3-42
Removing a memory media ................................................................ 3-43
Additional memory module ................................................................ 3-43
External monitor .................................................................................. 3-47
HDMI device ......................................................................................... 3-48
Security lock ........................................................................................ 3-51
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Chapter 5
Chapter 6
Troubleshooting
Problem solving process ...................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
TOSHIBA support ................................................................................ 6-16
Appendix A
Specifications
Appendix B
Appendix C
Legal Footnotes
Appendix D
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Copyright
2012 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
First edition February 2012
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manuals production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.
Trademarks
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered
trademarks of Intel Corporation.
Windows, Microsoft and Windows logo are registered trademarks of
Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.
HDMI, the HDMI logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
SRS and SRS logo are trademarks or registered trademarks of SRS Labs,
Inc. SRS technology is incorporated under license from SRS Labs, Inc.
Corel Digital Studio is a trademark or registered trademark of the Corel
Corporations.
ConfigFree is a trademark of TOSHIBA Corporation.
TouchPad is a trademark of Synaptics, Inc.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
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Blu-ray Disc, Blu-ray, Blu-ray 3D, BDXL and the logos are
trademarks of the Blu-ray Disc Association.
QUALCOMM is a trademark of Qualcomm Incorporated, registered in the
United States and other countries. ATHEROS is a trademark of Qualcomm
Atheros, Inc., registered in the United States and other countries.
Realtek is a registered trademark of Realtek Semiconductor Corporation.
Other trademarks and registered trademarks not listed above may be used
in this manual.
FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits may be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by TOSHIBA is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
and the computers External RGB monitor port, Universal Serial Bus (USB
2.0 and 3.0) ports, HDMI port and microphone jack. Changes or
modifications made to this equipment, not expressly approved by
TOSHIBA or parties authorized by TOSHIBA could void the users authority
to operate the equipment.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1.
2.
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Contact
Address:
Telephone:
(949) 583-3000
EU Declaration of Conformity
This product is carrying the CE-Mark in accordance with
the related European Directives. Responsible for CEMarking is TOSHIBA Europe GmbH, Hammfelddamm 8,
41460 Neuss, Germany. The complete and official EU
Declaration of Conformity can be found on TOSHIBAs
web site http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive
2004/108/EC for the notebook and the electronic accessories including the
supplied power adapter, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 2006/95/EC
for the supplied power adapter. Furthermore the product complies with the
Ecodesign Directive 2009/125/EC (ErP) and its related implementing
measures.
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called Residential, commercial and
light industry environments. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
Residential, commercial and light industry environments.
For example, the following environments are not approved:
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The drive model employs a laser system. To ensure proper use of this
product, please read this instruction manual carefully and retain for
future reference. Should the unit ever require maintenance, contact an
authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
1. Panasonic Precision Devices Co., Ltd.
DVD Super Multi
Blu-ray Combo drive
Blu-ray Writer drive
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Precautions
CAUTION: This appliance contains
a laser system and is classified as a
CLASS 1 LASER PRODUCT. To
use this model properly, read the
instruction manual carefully and
keep this manual for your future
reference. In case of any trouble
with this model, please contact your
nearest AUTHORIZED service
station. To prevent direct exposure
to the laser beam, do not try to open
the enclosure.
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Preface
Congratulations on your purchase of this computer. This powerful notebook
computer provides excellent expansion capability, includes multimedia
functionality, and is designed to provide years of reliable, high-performance
computing.
This manual tells how to set up and begin using your computer. It also
provides detailed information on configuring your computer, basic
operations and care, using optional devices and troubleshooting.
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.
Icons
Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.
Keys
The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.
Key operation
Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.
ABC
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Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
Terminology
This term is defined in this document as follows:
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" button in
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General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.
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Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture and lighting that can help reduce physical
stress.
Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.
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Chapter 1
Getting Started
This chapter provides an equipment checklist, and basic information to
start using your computer.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.
Equipment checklist
Carefully unpack your computer, taking care to save the box and
packaging materials for future use.
Hardware
Check to make sure you have all the following items:
TOSHIBA Portable Personal Computer
AC adaptor and power cord (2-pin plug or 3-pin plug)
Battery pack (Is preinstalled in some computers)
NVIDIA 3D VISION 2 set (Is included with some models)
Documentation
X870 Quickstart
Instruction Manual for Safety and Comfort
Warranty information
If any of the items are missing or damaged, contact your dealer
immediately.
Software
The following Windows operating system and utility software are preinstalled.
Windows 7
TOSHIBA Assist
TOSHIBA Blu-ray Disc Player
TOSHIBA Disc Creator
TOSHIBA eco Utility
TOSHIBA Fingerprint Utility
TOSHIBA Flash Cards
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Getting Started
All users should be sure to read the section Starting up for the first
time.
Be sure to read the enclosed Instruction Manual for Safety and
Comfort for information on the safe and proper use of this computer. It
is intended to help you be more comfortable and productive while
using your computer. By following the recommendations in it you may
reduce your chance of developing a painful or disabling injury to your
hand, arms, shoulders or neck.
This section provides basic information to start using your computer. It
covers the following topics:
Connecting the AC adaptor
Opening the display
Turning on the power
Starting up for the first time
Turning off the power
Restarting the computer
Use a virus-check program and make sure it is updated regularly.
Never format storage media without checking its content - formatting
destroys all stored data.
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When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the Users Manual.
Connecting the power cable to a live electrical outlet should be the last
step otherwise the adaptor DC output plug could hold an electrical
charge and cause an electrical shock or minor bodily injury when
touched. As a general safety precaution, avoid touching any metal
parts.
Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to
heat since the computer base and AC adaptor's surface increase in
temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
1.
1
2
1. DC IN 19V jack
3.
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2. DC output plug
Plug the power cord into a live wall outlet - the DC IN/Battery indicator
on the front of the computer should glow.
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1. Display panel
Use reasonable care when opening and closing the display panel. Opening
it vigorously or slamming it shut could damage the computer.
Be careful not to open the display panel too far as this could put stress
on the display panels hinges and cause damage.
Do not press or push on the display panel.
Do not lift the computer by the display panel.
Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).
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1. Power button
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If you have entered data, either save it to the Hard Disk Drive or to
other storage media.
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Never turn off the power while a disk (disc) is being accessed,
otherwise you may lose data or damage the disk.
Never turn off the power while an application is running. Doing so
could cause loss of data.
Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause
data loss.
2.
3.
Click Start.
Click the Shut down button (
4.
).
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer's main memory so that when you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication functionalities, and cancelling settings that reactivate the
computer automatically, such as a timer recording function. Failure to
completely shut down the computer in this way could allow the operating
system to reactivate and run pre-programmed tasks or preserve unsaved
data, which could interfere with aviation or other systems, possibly causing
serious injury.
Before entering Sleep Mode, be sure to save your data.
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Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the Hard
Disk Drive when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Please note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the Hard Disk Drive. However, for safety
sake, it is best to save your data manually.
Data will be lost if you disconnect the AC adaptor before the save is
completed. Wait for the Power indicator to go out.
Do not install or remove a memory module while the computer is in
Hibernation Mode. Data will be lost.
Benefits of Hibernation Mode
Click Start.
Point to the arrow icon (
the menu.
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When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the Hard Disk Drive.
After you turn off the computer, and the content of memory has been saved
to the Hard Disk Drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.
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Chapter 2
The Grand Tour
This chapter identifies the various components of the computer - it is
recommended that you become familiar with each before you operate the
computer.
Legal Footnote (Non-applicable Icons)
For more information regarding Non-applicable Icons, please refer to the
Legal Footnotes section in Appendix C.
Please handle your computer carefully to avoid scratching or damaging the
surface.
1
2
3. Power indicator
4. Wireless communication indicator
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Keep foreign metal objects, such as screws, staples and paper clips, out of
the Memory media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
DC IN/Battery indicator
Power indicator
Left side
The following figure shows the computers left side.
Figure 2-2 The left side of the computer
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LAN jack
Do not connect any cable other than a LAN cable to the LAN jack. It
could cause damage or malfunction.
Do not connect the LAN cable to a power supply. It could cause
damage or malfunction.
Universal Serial Bus
(USB 3.0) port
Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that some
functions associated with a specific device might not operate properly.
USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode.
Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
Optical disc drive
2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.
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Right side
The following figure shows the computers right side.
Figure 2-3 The right side of the computer
1. Headphone jack
2. Microphone jack
3. Universal Serial Bus (USB 3.0) port
4. Universal Serial Bus (USB 3.0) port
Headphone jack
Microphone jack
Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
HDMI out port
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External RGB monitor This port provides 15-pin, analog VGA port.
port
Please refer to Appendix A for information on
external RGB monitor port pin assignment.
This port allows you to connect an external RGB
monitor to the computer.
Cooling vents
Do not block the cooling vent. Keep foreign metal objects, such as screws,
staples and paper clips, out of the cooling vent. Foreign metal objects can
create a short circuit, which can cause damage and fire, possibly resulting
in serious injury.
Carefully clean the dust on the cooling vents surface using a soft cloth.
DC IN 19V jack
Back
The following figure shows the computers back.
Figure 2-4 The back of the computer
1. Battery pack
Product appearance depends on the model you purchased.
Battery pack
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For more information regarding Battery Life, please refer to the Legal
Footnotes section in Appendix C.
Underside
The following figure shows the underside of the computer. You should
ensure that the display is closed before the computer is turned over to
avoid causing any damage.
Figure 2-5 The underside of the computer
1
2
3
1. Battery lock
2. Battery release latch
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Figure 2-6 The front of the computer with the display panel open
9
8
10
7
11
12
13
14
10
15
16
9. Power button
10. Stereo speakers
11. Keyboard
12. Fingerprint Sensor*
13. LCD Sensor switch (not shown)
14. Touch Pad
15. Touch Pad control buttons
16. Touch Pad ON/OFF indicator
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Microphone
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Web Camera
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Do not put any magnetic objects close to this switch as they may cause the
computer to automatically enter Hibernation Mode and shut down even if
the Panel Power Off feature is disabled.
Function button
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Power button
Display hinges
Stereo speakers
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Keyboard
Fingerprint Sensor
Touch Pad
3D Vision Glass
Some models are provided with a 3D Vision glass.
Please refer to NVIDIA 3D VISION section in Chapter 3, Operating
Basics for more information on 3D vision.
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Figure 2-7 3D Vision glass
1
3
1. IR receiver
2. ON button
3. Indicator light
4. USB connection
5. Nose piece
IR receiver
ON button
Indicator light
USB connection
Nose piece
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In this manual, the word "HDD" or "Hard disk drive" also refers to the
SSD unless otherwise stated.
SSD is a large-capacity storage media which uses Solid-State
Memory in place of a magnetic disk of the hard disk.
Under certain unusual conditions of prolonged non-use and/or exposure to
high temperatures, the SSD may be vulnerable to data retention errors.
Legal Footnote (Hard Disk Drive (HDD) Capacity)
For more information regarding Hard Disk Drive (HDD) Capacity, please
refer to the Legal Footnotes section in Appendix C.
RTC battery
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Video RAM
Display controller
Due to the display panel's increased resolution, lines may appear broken in
when displaying images in full-screen text mode.
Graphics controller
Graphics Control
Some NVIDIA graphics models may include NVIDIA Optimus
technology feature.
NVIDIA Optimus technology intelligently optimizes notebook
performance by seamlessly switching between a discrete NVIDIA GPU for
great graphics performance and an Intel integrated graphics chip for
sustained battery life. Switching is automatic and does not require the user
to reboot the computer.
In the Manage 3D Settings menu of NVIDIA Control Panel, you can change
the global 3D settings and create overrides for specific programs. The
overrides will be used automatically each time the specified programs are
launched.
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Chapter 3
Operating Basics
This chapter describes the basic operations of your computer, highlights
the precautions that should be taken when using it.
1
2
1. Touch Pad
2. Touch Pad control buttons
The two buttons at the bottom of the Touch Pad are used like the buttons
on a standard mouse - press the left button to select a menu item or to
manipulate text or graphics designated by the pointer, and press the right
button to display a menu or other function depending on the software you
are using.
You can also tap the Touch Pad to perform functions similar to those of the
left button on a standard mouse.
Click: Tap once
Double-click: Tap twice
Drag and drop: Tap to select the item(s) you want to move, leave your
finger on the Touch Pad after the second tap and then move the item(s) to
their new destination.
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The Keyboard
The computers keyboard layouts are compatible with a 104/105-key
enhanced keyboard - by pressing some keys in combination, all of the
104/105-key enhanced keyboard functions can be performed on the
computer.
The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
In use there are five different types of keys, specifically typewriter keys,
function keys, soft keys, Hot keys and Windows special keys.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.
Keyboard indicator
The following figure shows the positions of the CAPS LOCK indicator and
the NUM LOCK indicator which show the following conditions:
When the CAPS LOCK indicator glows, the keyboard will produce
capitals when any letter is typed.
When the NUM LOCK indicator glows, the ten keys allow you to enter
numbers.
Figure 3-2 Keypad indicators
CAPS LOCK
NUM LOCK
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2.
To use a Hot Key Card using a hot key in Standard F1-F12 mode:
1.
2.
3.
For more information, please refer to the TOSHIBA Flash Cards Help file.
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To access this help, click Start -> All Programs -> TOSHIBA -> Tools &
Utilities -> Flash Cards. In the Settings for Flash Cards window, click
the Help button.
Hot keys
This section describes the associated functions of the hot keys.
Special
function mode
Function
F1
FN + F1
F2
FN + F2
F3
FN + F3
F4
FN + F4
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F5
FN + F5
F6
FN + F6
F7
FN + F7
F8
FN + F8
F9
FN + F9
F10
FN + F10
F11
FN + F11
F12
FN + F12
FN + 1
FN + 1
FN + 2
FN + 2
FN + Space
FN + Space
FN + Z
FN + Z
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FN Sticky key
You can use the TOSHIBA Accessibility Utility to make the FN key sticky,
that is, you can press it once, release it, and then press an "F Number"
key. To start the TOSHIBA Accessibility utility, click Start -> All Programs
-> TOSHIBA -> Tools & Utilities -> Accessibility.
This key has the same function as the secondary (right) mouse button.
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1
1
1. Sensor
Avoid swiping with your finger stiff or pressed too hard onto the
sensor, and take care to ensure that the center of the fingerprint is
touching the sensor before swiping. Either of these conditions may
cause fingerprint reading to fail.
Check the center of the fingerprint whorl before swiping and then
ensure this is swiped along the center line of the sensor.
There is a possibility of authentication failures if the finger is swiped
too quickly or too slowly - follow any on-screen instructions to adjust
the speed used during the swipe process.
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Do not touch the sensor with a wet finger or any wet objects - keep the
sensor surface dry and free from water vapor.
Do not touch the sensor with a soiled or dirty finger as minute foreign
particles of dust and dirt may scratch it.
Do not paste stickers or write on the sensor.
Do not touch the sensor with a finger or any other object which may
have a build-up of static electricity on it.
Observe the following before you place your finger on the sensor whether
for fingerprint enrollment/registration or recognition.
Wash and dry your hands thoroughly.
Remove static electricity from your fingers by touching any metal
surface. Static electricity is a common cause of sensor failures,
especially when the weather is dry.
Clean the sensor with a lint-free cloth - do not use detergent or any
other chemicals to clean the sensor.
Avoid the following finger conditions for enrollment or recognition as
they may result in fingerprint enrollment errors or a drop in the
fingerprint recognition success rate
Soaked or swollen finger, for example as may occur after taking a
bath.
Injured finger
Wet finger
Soiled or oily finger
Extremely dry skin condition on finger
Observe the following to improve the fingerprint recognition success rate.
Enroll two or more fingers.
Enroll additional fingers if a recognition failure often occurs when using
already enrolled fingers.
Check the condition of your finger - any conditions which have
changed since enrollment, such as injury, rough skin, and extremely
dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the
recognition success rate. Also if the fingerprint is worn down or the
finger becomes thinner or fatter, the recognition success rate may be
lowered.
As the fingerprint for each finger is different and unique you should
ensure that only the registered or enrolled fingerprint or fingerprints
are used for identification.
Check the position and speed at which you swipe your finger across
the sensor - please refer to the preceding drawing.
The fingerprint sensor compares and analyzes the unique
characteristics in a fingerprint. However, there may be instances
where certain users are unable to register their fingerprints due to
insufficient unique characteristics in their fingerprints.
The recognition success rate may differ from user to user.
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3.
User's Manual
Click Start -> All Programs -> TOSHIBA -> Tools & Utilities ->
Fingerprint Utility, or click the Fingerprint utility icon in the Taskbar.
The Enroll screen is displayed. Enter the current account password
into the Windows Password field. If no Windows password has been
configured, you will be asked to configure the new logon password.
Then click Next.
Click the non-enrolled finger icon above the finger you want to register
and then click Next.
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4.
5.
6.
7.
5.
6.
Click Start -> All Programs -> TOSHIBA -> Tools & Utilities ->
Fingerprint Utility, or double click the utility icon in the Taskbar.
Swipe your finger across the fingerprint sensor.
The TOSHIBA Fingerprint Utility main menu is displayed. Select
Enroll in the main menu.
In the Enroll window, it enables you to delete the fingerprint data for
the currently logged in user. Click an enrolled finger you want to
delete. "Are you sure you want to delete this fingerprint template?"
message box will appear on the screen and then click OK. If you want
to delete other fingerprints, repeat this step. If only one fingerprint is
registered, the message "Sorry! At least one fingerprint is required."
will appear after clicking OK. You are not allowed to delete a unique
fingerprint.
Click Close.
"Are you sure you want to quit?" is displayed. Click OK. It will be
returned to the TOSHIBA Fingerprint Utility main menu.
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3.
4.
5.
6.
7.
8.
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When swiping your finger, please ensure that you do it slowly and at a
constant speed. If you find that this does not improve the
authentication rate, you should try to adjust the speed at which the
finger is swiped.
If there are any changes in the environment or settings related to
authorization, you will be required to provide authorization information
such as a User Password (and, if applicable, the HDD/SSD
Password).
8.
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Formats
The drives support the following formats.
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When the computers power is on, press the eject button to open the
disc tray slightly.
Grasp the disc tray gently and pull until it is fully opened.
Figure 3-6 Pressing the eject button and pulling the disc tray open
2
1
1. Eject button
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2. Disc tray
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3.
1. Laser lens
When the disc tray is fully opened, the edge of the computer will cover the
disc tray slightly. Therefore, you will need to turn the disc at an angle when
you place it in the disc tray. After seating the disc, however, make sure it
lies flat.
Do not touch the laser lens or any portion of its surrounding casing as
this could cause misalignment.
Prevent foreign objects from entering the drive. Check the surface of
the disc tray, especially the area behind the front edge of the disc tray,
to make sure there are no such objects before closing the drive.
4.
5.
Press gently at the center of the disc until you feel it click into place.
The disc should lie below the top of the spindle, flush with the spindle
base.
Push the center of the disc tray to close it. Press gently until it locks
into place.
If the disc is not seated properly when the disc tray is closed, the disc might
be damaged. Also, the disc tray might not open fully when you press the
eject button.
Removing discs
To remove the disc, follow the steps as detailed below:
Do not press the eject button while the computer is accessing the optical
disc drive. Wait for the optical disc drive indicator to go out before you open
the disc tray. Also, if the disc is spinning when you open the disc tray, wait
for it to stop before you remove it.
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1.
To pop the disc tray partially open, press the eject button. Gently pull
the disc tray out until it is fully opened.
When the disc tray pops open slightly, wait a moment to make sure the
disc has stopped spinning before pulling the disc tray fully open.
2.
3.
The disc extends slightly over the sides of the disc tray so you can
grasp it. Gently lift out the disc.
Push the center of the disc tray to close it. Press gently until it locks
into place.
How to remove disc when the disc tray will not open
Pressing the eject button will not open the disc tray when the computer
power is off. If the power is off, you can open the disc tray by inserting a
slender object (about 15 mm) such as a straightened paper clip into the
eject hole near the eject button.
Figure 3-8 Manual release with the eject hole
1
1.0mm
1. Eject hole
Turn off the power before you use the eject hole. If the disc is spinning
when you open the disc tray, the disc could fly off the spindle and cause
injury.
Writable discs
This section describes the types of writable discs. Check the specifications
of your drive to see the types of discs it can write. Use TOSHIBA Disc
Creator and Corel Digital Studio to write compact discs.
CDs
CD-R discs can be written only once. The recorded data cannot be
erased or changed.
CD-RW discs including multi speed CD-RW discs, high-speed CD-RW
discs and ultra-speed CD-RW discs can be recorded more than once.
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DVDs
DVD-R, DVD+R, DVD-R DL and DVD+R DL discs can be written only
once. The recorded data cannot be erased or changed.
DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than
once.
Blu-ray discs
BD-R, BD-R DL, BD-R TL and BD-R QL discs can be written only
once. The recorded data cannot be erased or changed.
BD-RE, BD-RE DL, BD-RE TL discs can be recorded more than once.
Writing discs
The TOSHIBA Disc Creator and Corel Digital Studio are provided as writing
software with this computer.
Corel Digital Studio can be used to write files in video format. TOSHIBA
Disc Creator can be used to write data.
You can use the DVD Super Multi drive or Blu-ray Combo drive to write
data to either CD-R, CD-RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD
+R DL, DVD+RW or DVD-RAM discs.
You can use the Blu-ray Writer drive to write data to either CD-R, CDRW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW, DVDRAM, BD-R, BD-R DL, BD-RE or BD-RE DL discs.
You can use the Blu-ray Writer drive BDXL to write data to either CDR, CD-RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW,
DVD-RAM, BD-R, BD-R DL, BD-RE, BD-RE DL,BD-R TL, BD-R QL or BDRE TL discs.
When writing information to media using an optical drive, you should
always ensure that you connect the AC adaptor to a live power socket. It is
possible that, if data is written while powered by the battery pack, the write
process may sometimes fail due to low battery power - in these instances
data loss may occur.
Important message
Before you write or rewrite to any of the media supported by the optical
disc drive, please read and follow all of the setup and operating instructions
in this section. If you fail to do so, you may find that the optical disc drive
may not function properly, and you may fail to write or rewrite information
successfully - this may cause you to either lose data or incur other damage
to the drive or media.
Disclaimer
TOSHIBA does not bear responsibility for the following:
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DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version
1.2
Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media)
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed
media)
DVD+RW:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-RAM: (DVD Super Multi drive only)
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or
Version 2.2
Panasonic Corporation (for 3x and 5x speed media)
Hitachi Maxell, Ltd. (for 3x and 5x speed media)
BD-R:
Panasonic Corporation
BD-R DL:
Panasonic Corporation
BD-RE:
Panasonic Corporation
BD-RE DL:
Panasonic Corporation
BD-R TL:
TDK.
SHARP
BD-RE TL:
Panasonic Corporation
Some types and formats of DVD-R DL and DVD+R DL discs may be
unreadable.
Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be
read.
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Always copy data from the hard disk drive to the optical media - do not
use the cut-and-paste function as the original data will be lost if there
is a write error.
Do not perform any of the following actions:
Change users in the Operating Systems.
Operate the computer for any other function, including such tasks
as using a mouse or Touch Pad, or closing/opening the display
panel.
Start a communication application.
Apply impact or vibration to the computer.
Install, remove or connect external devices, including such items
as a memory media card, USB device, external monitor or an
optical digital device.
Use the audio/video control button to reproduce music or voice.
Open the optical disc drive.
Do not use shut down, log off, Sleep Mode or Hibernation Mode
functions while writing or rewriting.
Make sure that the write/rewrite operation is completed before going
into either Sleep Mode or Hibernation Mode (You can remove an
optical media on the optical disc drive after writing is completed).
If the media is of poor quality, or is dirty or damaged, writing or
rewriting errors may occur.
Set the computer on a level surface and avoid places subject to
vibration such as airplanes, trains or cars. In addition, do not use the
computer on an unstable surface such as a stand.
Keep mobile phones and other wireless communication devices away
from the computer.
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Data Verification
To verify that data has been written or rewritten correctly to a data disc you
should follow the steps below before you begin the write/rewrite process:
1.
2.
Click Start -> All Programs -> TOSHIBA -> Media & Entertainment
-> Disc Creator to access the TOSHIBA Disc creator utility.
Display the setting dialog box by one of the following two steps:
Click the Recording settings button (
toolbar in the Data CD/DVD mode.
3.
4.
5.
User's Manual
Select Settings for Each Mode -> Data CD/DVD in the Settings
menu.
Mark the Verify Written Data check box.
Select File Open or Full Compare mode.
Click the OK button.
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Click Start -> All Programs -> Corel Digital Studio for TOSHIBA ->
Corel Digital Studio for TOSHIBA to launch Corel Digital Studio.
Insert a disc in optical disc drive.
Find a source video and drag it onto Media Tray.
Click Burn -> Video Disc.
Select DVD or Blu-ray in Select disc.
Select DVD-Video or BDMV in Project format.
Input project name and select a style.
Click the Go to menu editing button.
Click the Burn button.
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When you record DVD disc or Blu-ray Disc, please use only discs
recommended by the Drive manufacturer.
Do not set the working drive to a slow device like a USB1.1 hard disk
drive or it will fail to write DVD or Blu-ray Disc.
Do not perform any of the following actions:
Operate the computer for any other function, including using a mouse
or Touch Pad, or closing/opening the display panel.
Bump or cause vibration to the computer.
Use the Mode control button and Audio/Video control button to
reproduce music or voice.
Open the optical disc drive.
Install, remove or connect external devices, including the following:
memory media card, USB device, external display, optical digital
devices.
Please verify your disc after recording important data.
Not support to output VCD and SVCD format.
Force eject disc.
About recorded DVDs and Blu-ray discs
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Notes on use
This software can only be used on Windows 7.
TOSHIBA VIDEO PLAYER software is supported for playback of
DVD-Video and DVD-VR.
Frame dropping, audio skipping or out of sync audio and video may
occur during playback of some DVD-Video titles.
Close all other applications when using the TOSHIBA VIDEO
PLAYER. Do not open any other applications or carry out any other
operations during video playback. Playback may stop or not function
properly in some situations.
Unfinalized DVDs created on home DVD recorders may not be
playable on the computer.
Use DVD-Video discs with a region code which is either "the same as
the factory default setting" (if applicable) or "ALL".
Do not playback video while watching or recording television programs
using other applications. Doing so may cause DVD-Video playback or
television program recording errors. In addition, if prescheduled
recording starts during DVD-Video playback it may cause DVD-Video
playback or television program recording errors. Please view DVDVideo during times when there is no recording prescheduled.
The resume function cannot be used with some discs on the
TOSHIBA VIDEO PLAYER.
It is recommended the AC adaptor be connected when playing video.
Power saving features may interfere with smooth playback. When
playing DVD-Video using battery power, set the Power Options to
"Balance".
The screen saver is disabled during video playback using the
TOSHIBA VIDEO PLAYER. The computer will not automatically go
into Hibernation, Sleep, or shut-down mode.
Do not configure the Display automatic power off function to run while
the TOSHIBA VIDEO PLAYER is running.
Do not switch to Hibernation or Sleep Mode when running the
TOSHIBA VIDEO PLAYER.
Do not lock the computer using the Windows logo (
) + L keys
when running the TOSHIBA VIDEO PLAYER.
The TOSHIBA VIDEO PLAYER does not have a parental control
function.
In order to protect copyrights, the Windows Print Screen function is
disabled when TOSHIBA VIDEO PLAYER is running.
(Print Screen functions are disabled even when running other
applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA
VIDEO PLAYER is minimized.) Please close the TOSHIBA VIDEO
PLAYER to use the Print Screen function.
Carry out the installation/uninstallation of the TOSHIBA VIDEO
PLAYER under a user account with administrator rights.
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2.
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Notes on Use
This software can only be used on Windows 7.
Playback of high bit rate content may cause frame dropping, audio
skipping or decrease in computer performance.
Close all other applications before playing back Blu-ray Disc. Do not
open any other applications or carry out any other operations during
Blu-ray Disc playback.
Do not switch to Hibernation or Sleep Mode when running the
TOSHIBA Blu-ray Disc Player.
Because Blu-ray Disc playback operates according to programs
built into the content, operation methods, operation screens, sound
effects, icons and other features may vary from disc to disc. For more
information on these items refer to instructions included with content
or contact the content manufacturers directly.
Make sure to connect the computer's AC adapter when playing a Bluray Disc.
TOSHIBA Blu-ray Disc Player supports AACS (Advanced Access
Control System) copy protection technology. Renewal of the AACS
key integrated into this product is required for uninterrupted enjoyment
of Blu-ray Disc. An Internet connection is required for renewal.
AACS key renewal is provided free of charge for 5 years after the
purchase of this product, however renewal beyond 5 years is subject
to conditions specified by the software provider, TOSHIBA
Corporation.
Do not playback Blu-ray Disc while recording television programs
using Windows Media Center, My TV or other applications. Doing
so may cause Blu-ray Disc playback or television program recording
errors. In addition, if pre-scheduled recording starts during Blu-ray
Disc Video playback it may cause Blu-ray Disc Video playback or
television program recording errors. Please view Blu-ray Disc Video
during times when there is no recording prescheduled.
While playing a BD-J title, keyboard shortcut is ineffective.
Resume play function cannot be used with some discs on TOSHIBA
Blu-ray Disc Player.
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NVIDIA 3D VISION
NVIDIA 3D Vision, which is provided with some models, enables 3D
Vision feature on your computer.
Some individuals may experience health-related complications when
exposed to certain 3D images. Parents should monitor and/or supervise
their childrens use of 3D Vision. If you or your child should experience
any problem, immediately stop using 3D Vision and consult a physician.
Carefully read the "Health and Safety Information" that is shown during 3D
Vision setup and take the "Vision Test" in the setup wizard before you or
your child use 3D Vision. If you see excessive flicker in your peripheral
vision, change the refresh rate of your display.
Detail usage of the 3D Vision, please refer to "3D Vision QUICK START
GUIDE" in 3D Vision set.
3D Vision can work with internal LCD or external 3D devices connected via
an HDMI output only. When you connect external display that doesn't
support 3D, please disable 3D Vision.
Some of the games will not work with stereoscopic 3D mode even if 3D
Vision is enabled.
Setup 3D Vision
Before starting 3D Vision Setup, Network settings should be done to see
some information at Web site.
Follow the steps as detailed below to setup 3D Vision and dont execute
other operation while running 3D Vision Setup.
1.
2.
3.
4.
5.
6.
Launch NVIDIA Control Panel by clicking Start -> Control Panel ->
Hardware and Sound -> NVIDIA Control Panel.
Select Set up stereoscopic 3D from Select a Task....
Click Run Setup Wizard.
The Setup Wizard takes you through setting up your display, and
configuring the glasses.
Select Next to begin the Setup Wizard. The Wizard is very intuitive
and easy to follow.
Turn on your glasses.
Test your hardware setup.
This screen is used to verify that your hardware is properly configured
to view stereoscopic 3D effects and that your glasses and emitter are
functioning properly. Follow the directions on the screen.
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7.
8.
If you fail the medical test and can not see the test image, NVIDIA
recommends that you do not use 3D Vision. Please consult your eye doctor
for any possible vision anomaly. 3D Vision should not be enabled.
9.
Setup complete.
Congratulations! You are now ready to see in stereoscopic 3D! For
detailed information on the NVIDIA Control Panel, refer to the 3D
Vision User Guide available from http://www.nvidia.com/object/3dvision-main.html. After finishing the Setup, a slideshow of 3D game
images will start as default. Press Esc key to finish the slideshow.
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7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
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When you want to play game with 3D mode, please set the resolution and
refresh rates at the game side.
To watch 3D video at TOSHIBA Blu-ray Disc Player, the following
operation is required before playing contents.
1.
2.
3.
Click Start -> Control Panel -> Hardware and Sound -> NVIDIA
Control Panel.
Click Change resolution from Select a Task....
Choose below resolutions from "Resolution":
4.
Wireless communications
The computers wireless communication function supports some wireless
communication devices.
Only some models are equipped with both Wireless LAN and Bluetooth
functions.
Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
Turn all wireless functionalities off when near a person who may have
a cardiac pacemaker implant or other medical electric device. Radio
waves may affect pacemaker or medical device operation, possibly
resulting in serious injury. Follow the instruction of your medical device
when using any wireless functionality.
Always turn off wireless functionality if the computer is near automatic
control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
It may not be possible to make a network connection to a specified
network name using the ad hoc network function. If this occurs, the
new network(*) will have to be configured for all computers/computers
connected to the same network in order to re-enable network
connections.
* Please be sure to use new network name.
Wireless LAN
The Wireless LAN is compatible with other LAN systems based on Direct
Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing
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Setting
1.
2.
3.
4.
Security
TOSHIBA strongly recommend that you enable encryption
functionality, otherwise your computer will be open to illegal access by
an outsider using a wireless connection. If this occurs, the outsider
may illegally access your system, eavesdrop, or cause the loss or
destruction of stored data.
TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.
Card Specifications
Form Factor
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Compatibility
Network Operating
System
Radio Characteristics
Radio Characteristics of Wireless LAN module may vary according to:
Country/region where the product was purchased
Type of product
Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4GHz and 5GHz band, local radio
regulations may impose a number of limitations to the use of wireless
communication equipment.
Radio Frequency
The range of the wireless signal is related to the transmit rate of the
wireless communication. Communications at lower transmit range may
travel larger distances.
The range of your wireless devices can be affected when the
antennas are placed near metal surfaces and solid high-density
materials.
Range is also impacted due to "obstacles" in the signal path of the
radio that may either absorb or reflect the radio signal.
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Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.
Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.
Security
Two advanced security mechanisms ensure a high level of security:
Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
Encryption prevents eavesdropping and maintains link privacy.
Product Support:
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LAN
The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,
100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T).
This section describes how to connect/disconnect to a LAN.
The Wake-up on LAN function consumes power even when the
system is off. Leave the AC adaptor connected while using this
feature.
The Link speed (10/100/1000 megabits per second) changes
automatically depending on the network conditions (connected device,
cable or noise and so on).
Turn off the power to all external devices connected to the computer.
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2.
Plug one end of the cable into the LAN jack. Press gently until you
hear the latch click into place.
Figure 3-9 Connecting the LAN cable
1
2
1. LAN jack
3.
2. LAN cable
Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.
Optional devices
Optional devices can expand the computer's capabilities and its versatility.
This section describes the connection or installation of the following
devices:
Cards/memory
Memory media slot
Secure Digital (SD) Card (SD memory card, SDHC memory
card , SDXC memory card, miniSD Card, microSD Card)
MultiMediaCard
Additional memory module
Peripheral devices
External monitor
HDMI device
Other
Security lock
Optional TOSHIBA accessories
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Keep foreign objects out of the Memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the Memory
media slot. Foreign metal objects can create a short circuit, which can
cause computer damage and fire, possibly resulting in serious injury.
This Memory media slot supports the following memory media.
Secure Digital (SD) Card (SD memory card, SDHC memory card,
SDXC memory card, miniSD Card, microSD Card)
MultiMediaCard (MMC)
Please note that an adaptor is required to use miniSD/microSD Card.
Please note that not all memory media have been tested and verified
to work correctly. Therefore, it is not possible to guarantee that all
memory media will operate properly.
The slot does not support Magic Gate functions.
Figure 3-10 Examples of memory media
microSD card
adaptor and
microSD card
MultiMediaCard
(MMC)
Memory media
This section provides the important safety precautions in order to handle
your memory media.
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).
TM
).
Capacities
SD
SDHC
SDXC
64GB
Media care
Observe the following precautions when handling the card.
Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
After using card, return it to its case.
The card is designed so that it can be inserted only one way. Do not
try to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until
you hear it click into place.
Set the write-protect switch to the lock position, if you do not want to
record data.
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Turn the memory media so that the contacts (metal areas) are face
down.
Insert the memory media into the Memory media slot on the front of
the computer and push it until you hear a click.
Figure 3-11 Inserting a memory media
1
2
2. Memory media
Make sure memory media is oriented properly before you insert it. If
you insert the media in wrong direction, you may not be able to
remove it.
When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.
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Open the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar.
Point to memory media and click the left Touch Pad control button.
Push the memory media until you hear a click to partially release it.
Grasp it and pull it out of the slot.
Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer could become unstable or data in
the memory media could be lost.
Do not remove only the miniSD/microSD Card while leaving the
adaptor in the Memory media slot.
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Be careful not to let screws or other foreign matter fall into the
computer. It could cause malfunction or electric shock.
Additional memory module is a precision electronic component that
may be fatally damaged by static electricity. Since the human body
can carry static electricity, it is important that you discharge yourself
before touching or installing any additional memory modules. To
discharge your bodys static electricity, simply touch any metal close to
you with bare hands.
Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads.
2.
3.
4.
5.
6.
Shut down the computer - make sure the Power indicator is off (refer
to the Turning off the power section in Chapter 1, Getting Started if
required).
Remove the AC adaptor and all cables and peripherals connected to
the computer.
Close the display panel.
Turn the computer upside down and remove the battery pack (refer to
Replacing the battery pack section in Chapter 5, Power and Power-Up
Modes, if required).
Loosen the screw securing the memory module cover in place please note that the screw is attached to the cover in order to prevent
it from being lost.
Slide your fingernail or a thin object under the cover and lift it off.
Figure 3-12 Removing the memory module cover
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7.
Align the notch of the memory module with that of the memory slot
and gently insert the module into the slot at about a 30 degree angle
before holding it down until the latches on either side snap into place.
Figure 3-13 Seating the memory module
2
1
1. Notch
2. Slot B
3. Slot A
Never allow metal objects, such as screws, staples and paper clips, to
enter the computer. Foreign metal objects can create a short circuit,
which can cause computer damage and fire, possibly resulting in
serious injury.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
The slot A is reserved for the first memory module. Use the slot B for
expanded memory. If only one module is installed, use the slot A.
Align the grooves along the edges of the memory module with the
locking tabs on the connector and insert the module into the connector
firmly - if you find it difficult to install the memory module, gently prise
the locking tabs outwards using the tip of your finger.
Please also ensure that you hold the memory module along its left and
right hand edges - the edges with the grooves in.
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8.
Seat the memory module cover in place and secure it with the screw.
Take care to ensure that the memory module cover is firmly closed.
2. Screw
9.
Install the battery pack - refer to Replacing the battery pack section in
Chapter 5, Power and Power-Up Modes, if required.
10. Turn your computer over.
11. Turn the computer on and make sure the added memory is recognized
- to confirmed it, click Start -> Control Panel -> System and Security
-> System icon.
2.
3.
4.
5.
6.
7.
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Shut down the computer - make sure the Power indicator is off (refer
to the Turning off the power section in Chapter 1, Getting Started if
required).
Remove the AC adaptor and all cables and peripherals connected to
the computer.
Close the display panel.
Turn the computer upside down and remove the battery pack.
Loosen the screw securing the memory module cover in place please note that the screw is attached to the cover in order to prevent
it from being lost.
Slide your fingernail or a thin object under the cover and lift it off.
Push the latches away from the module in order to release it - a spring
will force one end of the module up at an angle.
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8.
Grasp the module by its edges and remove it from the computer.
If you use the computer for a long time, the memory modules and the
circuits locating close to the memory modules will become hot. In this
case, let them cool to room temperature before you replace them. Or
you will get burnt if you touch any of them.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
Figure 3-15 Removing the memory module
1
1. Latches
9.
Seat the memory module cover in place and secure it with the screw.
Take care to ensure that the memory module cover is firmly closed.
10. Install the battery pack.
11. Turn your computer over.
External monitor
An external analog monitor can be connected to the External RGB monitor
port on the computer. To connect a monitor, follow the steps as detailed
below:
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Figure 3-16 Connecting the monitor cable to the External RGB monitor port
1
2
2. Monitor cable
When you turn on the power, the computer will automatically recognize the
monitor and determine whether it is a color or monochrome device. In the
event that you find that there are issues getting an image displayed on the
correct monitor, you should consider using the hot key to change the
display settings (if you then disconnect the external monitor before you turn
the computer's power off, be sure to press the hot key again to switch to
the internal display).
Please refer to the The Keyboard section for further details on using hot
keys to change the display setting.
Do not disconnect the external monitor while in Sleep or Hibernation Mode.
Turn off the computer before disconnecting the external monitor.
When displaying desktop at external analog monitor, desktop is sometimes
displayed on the center of the monitor with black bars around desktop (with
small size).
At that time, please read the manual of the monitor and set the display
mode which is supporting at the monitor. Then it will be displayed with
suitable size with correct aspect ratio.
HDMI device
An HDMI display device can be connected to the HDMI out port on the
computer. To connect the HDMI display device, follow the steps as detailed
below:
As the port operation of all HDMI (High-Definition Multimedia Interface)
display devices have not been confirmed, some HDMI display devices may
not function properly.
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Plug one end of the HDMI cable into the HDMI in port of the HDMI
display device.
Plug the other end of the HDMI cable into the HDMI out port on your
computer.
Figure 3-17 Connecting the HDMI out port
1
2
2. HDMI cable
4.
5.
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Click Start -> Control Panel -> Hardware and Sound -> Sound.
In the Playback tab, select the playback device which you want
to switch to.
To use the internal speakers on your computer, select Speakers.
To use the television or the external monitor that you have
connected to the computer, select a different playback device.
Click the Set Default button.
Click OK to close the Sound dialog.
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Select HD Format
To select the display mode, follow the steps as detailed below:
1.
2.
3.
4.
5.
6.
7.
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Security lock
A security locks enable you to anchor your computer a desk or other heavy
object in order to help prevent unauthorized removal or theft. The computer
has a security lock slot on its right side into which you can attach one end
of the security cable, while the other end attaches to a desk or similar
object. The methods used for attaching security cables differ from product
to product. Please refer to the instructions for the product you are using for
more information.
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Battery pack
Sound System
This section describes some of the audio control functions.
Volume Mixer
The Volume Mixer utility lets you control the audio volume for playback of
devices and applications under Windows.
To launch the Volume Mixer utility, right click on the speaker icon on
the Taskbar, and select Open Volume Mixer from the sub menu.
To adjust the volume level of speakers or headphones, move the
Speakers slider.
To adjust the volume level of an application that you are using, move
the slider for the corresponding application.
Microphone Level
Follow the steps below to change the microphone recording level.
1.
2.
3.
Right click on the speaker icon on the Taskbar, and select Recording
devices from the sub menu.
Select Microphone, and click Properties.
On the Levels tab move the Microphone slider to increase or
decrease the microphone volume level.
Audio Enhancements
In order to apply the sound effects for your current speaker, follow the
steps below.
1.
2.
3.
SRS
SRS Premium Sound 3D offers the richest and most immersive audio
experience in any listening environment using technologies from SRS
Labs.
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To access the utility, click Start -> All Programs -> SRS Labs -> SRS
Premium Sound 3D.
For more information, please refer to the help file.
Information
Click the Information button
to view hardware information, software
information, and language setting.
Power Management
The audio controller in your computer can be turned off when the audio
function is not used. To adjust the configuration of audio power
.
management, click the Power Management button
When audio power management is enabled, the circle button at the
upper left of the Power Management is blue and convex.
When audio power management is disabled, the button is black and
concave.
Speaker Configuration
Click the Auto Test button
to confirm the internal speakers or the
headphone sound is coming from the right direction.
Default Format
You can change the sample rate and bit depth of sound.
Video mode
Video mode settings are configured via the Screen Resolution dialog.
To open the Screen Resolution dialog, click Start -> Control Panel ->
Appearance and Personalization -> Display -> Change display
settings.
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Computer Handling
This section explains computer handling and maintenance.
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Never transport your computer with any cards installed - this may
cause damage to either the computer and/or the card resulting in
product failure.
Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it
does not fall or hit anything.
Do not carry your computer by holding any of its protruding elements.
Heat dispersal
To protect against overheating, the processor is equipped with an internal
temperature sensor which activates a cooling fan or lowers the processing
speed if the computer's internal temperature rises to a certain level. You
are able to select whether to control this temperature by either turning on
the fan first, then if necessary lowering the processor speed, or by lowering
the processor speed first, then if necessary turning on the fan. Both of
these functions are controlled through the Power Options.
When the processor's temperature falls within normal range, the fan will be
turned off and the processor operation returned to its standard speed.
If the processor's temperature reaches an unacceptably high level with
either setting, the computer automatically shuts down to prevent any
damage. In this instance all unsaved data in memory will be lost.
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Chapter 4
Utilities & Advanced Usage
This chapter describes the utilities and special features of this computer,
and the advanced usage of some utilities.
TOSHIBA Hi-Speed
Start
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TOSHIBA Password
Utility
HW Setup
TOSHIBA VIDEO
PLAYER
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TOSHIBA Assist
TOSHIBA DVD-RAM
Utility
TOSHIBA HDD/SSD
Alert Utility
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TOSHIBA Blu-ray
Disc Player
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TOSHIBA Resolution+ The plug-in lets you upconverts wmv and mp4
Plug-in for Windows videos on Windows Media Player.
Media Player
For more information, please refer to the
TOSHIBA Resolution+ Plug-in for Windows
Media Player Help.
To access it, click Start -> All Programs ->
TOSHIBA -> Media & Entertainment ->
TOSHIBA Resolution+ Plug-in for Windows
Media Player - Help.
You may not have all the software listed above depending on the model
you purchased.
Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1 To access the Power Options, click Start -> Control Panel -> System
and Security -> Power Options.
Hot keys
Display automatic
power off *1
HDD automatic power This feature automatically cuts off power to the
hard disk drive when it is not accessed for a
off *1
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.
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System automatic
Sleep/Hibernation
Mode *1
Power on password
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Heat dispersal *1
Hibernation Mode
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Sleep Mode
USB Wakeup function This function restores the computer from Sleep
Mode depending on the external devices
connected to the USB ports.
For example, if a mouse or USB keyboard is
connected to a USB port, clicking the mouse
button or pressing the keyboard will wakeup the
computer.
TOSHIBA PC Health
Monitor
You can use the Sleep and Charge function to charge certain USBcompatible external devices such as mobile phones or portable digital
music players.
However, the Sleep and Charge function may not work with certain
external devices even if they are compliant with the USB specification. In
those cases, turn the power of the computer ON to charge the device.
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When Sleep and Charge function is enabled, USB bus power (DC5V)
will be supplied to compatible ports even when the power of the
computer is turned OFF. USB bus power (DC5V) is similarly supplied
to the external devices which are connected to the compatible ports.
However, some external devices cannot be charged solely by
supplying USB bus power (DC5V). As for the specifications of the
external devices, please contact the device manufacturer or check the
specifications of the external devices thoroughly before use.
Using the sleep and charge function to charge external devices will
take longer than charging the devices with their own chargers.
If Sleep and Charge function is enabled, the computers battery will
discharge during hibernation or when the computer is turned off. It is
recommended that you connect the AC adaptor to the computer when
enabling the Sleep and Charge function.
External devices connected to the USB bus power (DC5V) function
that interfaces with the power ON/OFF of the computer may always be
in an operational state.
When there is a current overflow of the external devices connected to
the compatible ports, USB bus power (DC5V) supply may be stopped
for safety reasons.
When Sleep and Charge function is enabled, the USB Wakeup
function does not work for compatible ports. In that case, if there is a
USB port that does not have the Sleep and Charge function, attach
the mouse or keyboard to it. If all USB ports have the Sleep and
Charge function, change to disable Sleep and Charge function. The
USB Wakeup function will now work, but the Sleep and Charge
function will be disabled.
Metal paper clips or hair pins/clips will generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.
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Battery Settings
This utility can be used to specify the lower limit of remaining battery life for
Sleep and Charge. Move the slider bar to specify the lower limit. If the
remaining battery life falls below the setting, the Sleep and Charge function
will be stopped. Clearing the "Enable under Battery Mode" check box sets
the utility to only charge when the AC adaptor is connected.
User Password
To start the utility, point to or click the following items:
Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA
Assist -> SECURE -> User password
please refer to the User Password section for further information.
Supervisor Password
If you set a Supervisor Password, some functions will be restricted when a
user logs on with the User Password. To set a Supervisor Password:
Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA
Assist -> SECURE -> Supervisor password
This utility lets you do the following:
Register or delete the Supervisor Password.
Specify restrictions for general users.
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At this point, the hotkeys do not work. They will function after you enter the
password.
2.
3.
If you enter the password incorrectly three times in a row, the computer
shuts off. In this case, you must turn the computer back on to retry
password entry.
HW Setup
This section explains how to use the TOSHIBA HW Setup program to
configure your computer, and provides information on settings for various
functions.
After you changed the settings of HWSetup, a dialog box may appear to
prompt you that the changes will take effect after the computer is restarted.
Make sure to restart your computer immediately to apply these changes.
Accessing HW Setup
To run the HW Setup program, click Start -> All Programs -> TOSHIBA ->
Tools & Utilities -> HWSetup.
HW Setup window
The HW Setup window contains a number of tabs (General, Password,
Display, Boot Setting, Keyboard, USB, LAN and SATA) to allow specific
functions of the computer to be configured.
In addition there are also three buttons : OK, Cancel and Apply.
OK
Cancel
Apply
General
This window displays the BIOS/EC version and contains two buttons :
Default and About.
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Default
About
Setup
This field displays the installed BIOS version, date and EC version.
Password
This option allows you to set or reset the user password for power on.
User Password
Registered
2.
3.
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Owner String
This blank field is used to display a message when the password field is
displayed on startup. If a password is not registered the message will not
be shown.
Display
This tab lets you customize your computers display settings for either the
internal display or an external monitor.
Power On Display
This tab allows you to select the display to be used when the computer is
started. Please note that this setting is only available on standard VGA
mode and is not available as part of the Windows Desktop properties.
The Power On Display is supported with some models.
Auto-Selected
Boot Setting
This function allows you to modify the boot settings.
Boot Priority Options
This tab allows you to set the priority for booting the computer. The Boot
Priority Options setting window will be displayed. Click the up and down
arrow buttons to adjust the priority.
To change the boot drive, follow the steps below.
1.
2.
Hold down F12 and boot the computer. when the TOSHIBA Leading
Innovation >>> logo screen appears, release the F12 key.
Use the up and down cursor keys to select the boot device you want
and press ENTER.
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Boot speed
Normal
This feature allows you to change the Panel Open - Power On setting.
Enabled
Disabled
Keyboard
This tab allows you to set conditions for the Keyboard.
Function Keys mode (without pressing FN first)
This feature allows you to configure the Function Keys Mode. For the Hot
key functions can be performed, please refer to the Hot keys section in
Chapter 3, Operating Basics.
Special function
mode
Standard F1-F12
mode
Wake-up on Keyboard
When this feature is enabled, and the computer is in Sleep Mode, you can
turn on the system by pressing any key. However, please be aware that
this option will only work with the internal keyboard and only when the
computer is in Sleep Mode.
Enabled
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Disabled
USB
Legacy USB Support
Disabled
Use this option to enable or disable the internal USB 3.0 controller. If
Disabled is selected, the internal USB 3.0 port(s) on the computer will work
as USB 2.0 port(s), which will save power.
Enabled
Disabled
LAN
Wake-up on LAN
This feature lets the computer's power be turned on from shutdown when it
receives a wake-up packet (Magic packet) from the LAN.
The Wake-up on LAN function consumes power even when the
system is off. Leave the AC adaptor connected while using this
feature.
Regarding Wake-up on LAN from sleep or hibernation, you must
check the "Allow the device to wake the computer" check box within
the LAN Device properties. (This feature does not effect the Wake-up
on LAN from sleep or hibernation.)
Power will be automatically turned on when a signal is received from an
administrator's computer which is connected via a network.
The following settings can be changed when the Built-in LAN is Enabled.
Connect the AC adaptor when using the Wake-up on LAN function. The
battery retention time will be shorter than the times listed in this manual
when this function is enabled.
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Enabled
Disabled
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Built-in LAN
Disabled
SATA
This feature allows you to set conditions for SATA.
SATA Interface setting
Battery life
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Once enabled, you may disable the TOSHIBA PC Health Monitor at any
time by uninstalling the software via Uninstall a program in the Control
Panel. Doing so will automatically delete all collected information from the
HDD.
The TOSHIBA PC Health Monitor software does not extend or modify
TOSHIBA's obligations under its standard limited warranty in any way.
TOSHIBA's standard limited warranty terms and limitations apply.
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Taskbar icon
Normal
Protection
OFF
HDD Protection
You can choose whether to enable or disable TOSHIBA HDD Protection.
Detection Level
This function can be set to four levels. The sensitivity levels in which
vibrations, impacts and their similar signs are detected can be set to OFF,
1, 2 and 3 in ascending order. Level 3 is recommended for better protection
of the computer. However, when the computer is used in a mobile
environment or in other unstable conditions, setting the detection level to 3
could result in frequent execution of TOSHIBA HDD Protection, which will
slow Hard Disk Drive reading and writing. Set a lower detection level when
the speed of Hard Disk Drive reading and writing is a priority.
Different detection levels can be set depending on whether the computer is
used as handheld or mobile usages, or whether it is used in a stable
environment such as on a table in the workplace or at home. By setting
different detection levels for the computer depending on whether it runs
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3D Viewer
This feature displays a 3D object on the screen which moves in according
to tilting or vibration of the computer.
When the TOSHIBA HDD Protection detects computer vibration the Hard
Disk Drive head is parked and the 3D object disk rotation will stop. When
the head is un-parked the disk will begin to rotate again.
The 3D Viewer can be started from the icon in the task tray.
This 3D object virtually represents the Computer's internal Hard Disk
Drive. This representation may vary from the actual number of disks,
disk rotation, head movement, part size, shape and direction.
This feature may use a large amount of CPU and memory on some
models. The computer may become slow or sluggish when attempting
to run other applications while the 3D Viewer is displayed.
Intensely shaking the computer or other subjecting it to strong impacts
may cause damage to the computer.
Details
To open the Details window, click the Setup Detail button in the TOSHIBA
HDD Protection Properties window.
System Recovery
There is a hidden partition allocated on the Hard Disk Drive for the System
Recovery Options in the event of a problem.
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You can also create recovery media and restore the system.
The following items will be described in this section:
System Recovery Options
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Hard Disk
Drive
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2.
3.
4.
5.
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When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1.
2.
3.
4.
5.
Load the Recovery Media into the Optical Disc Drive or insert the
recovery USB Flash Memory into one available USB port.
Turn off the computer's power.
While holding down F12 key on the keyboard, turn on your computer when the TOSHIBA Leading Innovation >>> logo screen appears,
release the F12 key.
Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media. Please refer to the
Boot Setting section for further information.
A menu will be displayed from which you should follow the on-screen
instructions.
When drivers/utilities are installed, you can setup the respective drivers/
utilities from the following place. To open the setup files, Click Start -> All
Programs -> TOSHIBA -> Support & Recovery -> Applications and
Drivers.
If you have previously chosen to remove the recovery partition and are
trying to create "Recovery Media", you will see the following message: "The
Recovery Media Creator can not be launched because there is no recovery
partition."
When there is no recovery partition, the Recovery Media Creator cannot
make Recovery Media.
However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.
If you have not created "Recovery Media", please contact TOSHIBA
support for assistance.
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When the sound mute feature has been activated, be sure to disable this to
allow sounds to be heard before starting the restore process. Please refer
to The Keyboard in Chapter 3, Operating Basics, for further details.
You can not use System Recovery Options if restoring the pre-installed
software without System Recovery Options.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1.
2.
3.
1.
2.
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Chapter 5
Power and Power-Up Modes
The computer's power resources include the AC adaptor, battery pack and
any internal batteries. This chapter provides details on making the most
effective use of these resources, and includes information on charging
batteries, tips for saving battery power, and information on the different
power-up modes.
Power conditions
The computer's operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected and what the charge level is for that battery.
The LED in the table below refers to the DC IN/Battery indicator.
Power on
Power off
(no operation)
AC adaptor
connected
Battery fully
charged
Operates
No charge
No charge
LED: red
LED: red
AC adaptor
not
connected
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Battery partially
charged or no
charge
Operates
Quick charge
Charge
LED: amber
Remaining
battery capacity
is above low
battery trigger
point
Operates
Remaining
battery capacity
is below low
battery trigger
point
Operates
Remaining
battery capacity
is exhausted
Computer shuts
down
LED: amber
LED: off
LED: flashes
amber
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DC IN/Battery indicator
Check the DC IN/Battery indicator to determine the status of the battery
pack and the power status with the AC adaptor connected. The following
indicator conditions should be noted:
Flashing amber
Amber
Red
No light
If the battery pack becomes too hot while it is being charged, the charge
will stop and the DC IN/Battery indicator will go out. When the battery
pack's temperature falls to a normal range, charging will resume - this
process will occur regardless of whether the computer's power is on or off.
Power indicator
Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted:
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Red
Blinking amber
No light
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Battery
This section explains battery types, use, recharging methods and handling.
Battery types
The computer has different types of batteries.
Battery pack
When the AC adaptor is not connected, the computer's main power source
is a removable lithium ion battery pack, also referred to in this manual as
the main battery. You can purchase additional battery packs for extended
use of the computer away from an AC power source although you should
not change the battery pack while the AC adaptor is connected.
Before you remove the battery pack, save your data and shut down the
computer, or place the computer into Hibernation Mode. Please be aware
that, when placing the computer into Hibernation Mode, the contents of
memory will be saved to the hard disk drive, although for safety sake, it is
best to also save your data manually.
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Keep the battery pack out of reach of infants and children. It can
cause injury.
The lithium ion battery pack can explode if not replaced, used,
handled or disposed of properly. Dispose of the battery as required by
local ordinances or regulations. Use only batteries recommended by
TOSHIBA as replacements.
The computer's RTC battery is a lithium battery and should be
replaced only by your dealer or by a TOSHIBA service representative.
The battery can explode if not properly replaced, used, handled or
disposed. Dispose of the battery as required by local ordinances or
regulations.
Charge the battery pack only in an ambient temperature between 5
and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.
Never install or remove the battery pack without first turning off the
power and disconnecting the AC adaptor. Never remove the battery
pack while the computer is in Sleep Mode. Data could be lost.
Never remove the battery pack while the Wake-up on LAN function is
enabled. Data will be lost. Before you remove a battery pack, disable the
Wake-up on LAN function.
Procedures
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack
and plug the other end into a working outlet - the DC IN/Battery indicator
will glow amber while the battery is being charged.
Use only the computer connected to an AC power source or optional
TOSHIBA Battery charger to charge the battery pack. Never attempt to
charge the battery pack with any other charger.
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Charging Time
The following table shows the approximate time required to fully charge a
discharged battery.
Battery type
Power off
Power on
Battery pack
About 8 hours
doesnt charge
About 4 hours
(47Wh, 8 cell)
RTC battery
Please be aware that the charging time when the computer is on is affected
by ambient temperature, the temperature of the computer and how you are
using the computer - if you make heavy use of external devices for
example, the battery might scarcely charge at all during operation.
Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power.
Charge the battery until the DC IN/Battery indicator glows red.
Repeat these steps two or three times until the battery recovers normal
capacity.
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Battery type
Sleep Mode
Battery pack
About 40 hours
About 96 days
About 96 days
(47Wh, 8 cell)
RTC battery
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This section explains how to remove and install the battery pack, and
begins with the removal process which is detailed through the following
steps.
Do not remove the battery pack while the computer is in Sleep Mode.
Data is stored in RAM, so if the computer loses power it could be lost.
In Hibernation Mode, data will be lost if you remove the battery pack or
disconnect the AC adaptor before the save is completed.
Do not touch the battery release latch while holding the computer or
the battery pack might fall out due to the unintentional release of the
battery release latch and cause injuries.
1
3
1
1. Battery lock
2. Battery release latch
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3. Battery pack
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Power-up modes
The computer has three different power-up modes as follows:
Shut Down Mode: The computer will shut down without saving data in view of this you must always save your work before you turn the
computer off.
Hibernation Mode: Data in memory will be saved to the Solid State
Drive.
Sleep Mode: Data will be maintained in the computer's memory.
Please refer to the sections Turning on the power and Turning off the
power in Chapter 1, Getting Started for further information.
Windows utilities
You can configure various settings associated with both Sleep Mode and
Hibernation Mode within the Power Options (to access it, Start -> Control
Panel -> System and Security -> Power Options).
Hot keys
You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter
Hibernation Mode.
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Chapter 6
Troubleshooting
TOSHIBA have designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.
Preliminary checklist
You should always consider the simplest solution first - the items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.
Before you attach an external device you should first turn the
computer off, then when you turn the computer back on again it will
recognize the new device.
Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).
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Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Check that your disc media is correctly loaded
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to
TOSHIBA Support. In addition, if a problem recurs, the log you have made
will help to identify the problem faster.
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Hardware
4.
Press CTRL, ALT, and DEL simultaneously (once), then click Start
Task Manager. The Windows Task Manager window appears.
Click the Applications tab. If a program has stopped responding, the
words "not responding" appear beside its name in the list.
Select the program you want to close, then click End Task. Closing
the failed program should allow you to continue working. If it does not,
continue with the next step.
Close the remaining programs one by one by selecting the program
name, then End Task. Closing all programs should allow you to
continue working. If it does not, power off your computer and then
restart it.
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USB device
Additional memory module
Sound system
External monitor
LAN
Wireless LAN
Bluetooth
Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.
Procedure
Computer shuts
down automatically.
AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN/Battery indicator. Please refer to
Chapter 5, Power and Power-Up Modes for further information.
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Problem
Procedure
AC adaptor doesnt
power the computer
Battery
If you suspect a problem with the battery, you should check the status of
the DC IN/Battery indicator.
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Problem
Procedure
Battery doesnt
power the computer
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Problem
Procedure
Battery doesnt
If the battery is completely discharged, it will not
charge when the AC begin charging immediately, in these instances you
adaptor is attached. should wait a few minutes before trying again. If
the battery still does not charge, you should check
that the power outlet the AC adaptor is connected
to its supplying power - this can be tested by
plugging another appliance into it.
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and should
be allowed to reach room temperature before you
try again.
Unplug the AC adaptor and remove the battery to
make sure its connecting terminals are clean - if
necessary wipe them with a soft dry cloth lightly
dipped in alcohol.
Connect the AC adaptor and replace the battery,
taking care to ensure that it is securely seated in
the computer.
Check the DC IN/Battery indicator - if it does not
glow, allow the computer to charge the battery for
at least twenty minutes. If the DC IN/Battery
indicator starts to glow after this period, allow the
battery to continue to charge for at least another
twenty minutes before turning on the computer.
However, if the indicator still does not glow, the
battery may be at the end of its operating life and
should be replaced. However, if you do not believe
the battery is at the end of its operating life, you
should speak to TOSHIBA Support.
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and should
be allowed to reach room temperature before you
try again.
Battery doesnt
power the computer
as long as expected
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Procedure
Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to the section The Keyboard in Chapter 3,
Operating Basics, for further information.
Problem
Procedure
Output to screen is
garbled
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Problem
Procedure
No display
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Problem
Procedure
Markings appear on
the computer's
display panel.
Procedure
Slow performance
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Problem
Procedure
You cannot access a Make sure the drives disc tray is securely closed.
CD/DVD/Blu-ray
Press gently until it clicks into place.
Disc in the drive
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.
Procedure
Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section in this chapter, and the documentation supplied with your
mouse.
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Touch Pad
Problem
Procedure
Double-tapping
(Touch Pad) does
not work
The on-screen
pointer moves too
fast or too slow
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USB mouse
Problem
Procedure
On-screen pointer
does not respond to
mouse operation
The on-screen
pointer moves
erratically
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
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Problem
Procedure
USB device does not Remove the USB device from the computer and
work
then reconnect it to a free port in order to ensure it
is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should refer
to both the device documentation and the
operating system documentation.
Procedure
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Problem
Procedure
External devices
connected to the
compatible ports do
not work when
connected to a
compatible port.
Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem
Procedure
No sound is heard
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Problem
Procedure
Annoying sound is
heard
External monitor
Please also refer to Chapter 3, Operating Basics, and to the documentation
supplied with your monitor for further information.
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Procedure
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Problem
Procedure
No display
LAN
Problem
Procedure
Wake-up on LAN
does not work
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Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
Chapter 3, Operating Basics.
Problem
Procedure
Cannot access
Wireless LAN
Bluetooth
For further information on Bluetooth wireless communication, please refer
to Chapter 3, Operating Basics.
Problem
Procedure
Cannot access
Bluetooth device
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
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Appendix A
Specifications
This appendix summarizes the computers technical specifications.
Physical Dimensions
Size
Environmental Requirements
Conditions
Ambient temperature
Relative humidity
Operating
5C (41F) to 35C
(95F)
20% to 80%
(noncondensing)
Non-operating
10% to 90%
(noncondensing)
Conditions
Operating
Non-operating
Power Requirements
AC adaptor
100-240V AC
50 or 60 Hz (cycles per second)
Computer
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19V DC
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10
6
15
11
Pin
Signal Name
Description
I/O
CRV
CGV
CBV
Reserved
Reserved
GND
Ground
GND
Ground
GND
Ground
GND
Ground
+5V
Power Supply
10
GND
Ground
11
Reserved
Reserved
12
SDA
Data Signal
I/O
13
HSYNC
14
VSYNC
15
SCL
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Appendix B
AC Power Cord and Connectors
The power cords AC input plug must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:
Wire size:
Current rating:
Certification agencies
China:
CQC
Australia:
AS
Japan:
DENANHO
Europe:
Austria:
OVE
Italy:
IMQ
Belgium:
CEBEC
The Netherlands:
KEMA
Denmark:
DEMKO
Norway:
NEMKO
Finland:
FIMKO
Sweden:
SEMKO
France:
LCIE
Switzerland:
SEV
Germany:
VDE
United Kingdom:
BSI
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USA
United Kingdom
UL approved
BS approved
Australia
Europe
AS approved
Canada
China
CSA approved
CCC approved
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Appendix C
Legal Footnotes
This chapter states the Legal Footnotes information applicable to TOSHIBA
computers.
Non-applicable Icons
Certain computer chassis are designed to accommodate all possible
configurations for an entire product series. Therefore, please be aware that
your selected model may not have all the features and specifications
corresponding to all of the icons or switches shown on the computer
chassis.
CPU
Central Processing Unit (CPU) Performance Legal Footnotes.
CPU performance in your computer product may vary from specifications
under the following conditions:
use of certain external peripheral products
use of battery power instead of AC power
use of certain multimedia, computer generated graphics or video
applications
use of standard telephone lines or low speed network connections
use of complex modeling software, such as high end computer aided
design applications
use of several applications or functionalities simultaneously
use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)
use of computer at temperatures outside the range of 5C to 30C
(41F to 86F) or >25C (77F) at high altitude (all temperature
references are approximate and may vary depending on the specific
computer model - please refer to your computer documentation or visit
the TOSHIBA website at www.pcsupport.toshiba.com for details).
CPU performance may also vary from specifications due to design
configuration.
Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
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64-Bit Computing
64-bit processors are designed to take advantage of 32 and 64 bit
computing.
64-bit computing requires that the following hardware and software
requirements are met:
64-bit Operating System
64-bit CPU, Chipset and BIOS (Basic Input/Output System)
64-bit Device drivers
64-bit applications
Certain device drivers and/or applications may not be compatible with a 64bit CPU and therefore may not function properly.
Battery Life
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
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LCD
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
may not be able to increase the brightness of the screen.
Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.
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Copy Protection
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.
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Appendix D
Information for Wireless Devices
Wireless LAN Interoperability
The Wireless LAN is compatible with other LAN systems Direct Sequence
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing
(OFDM) radio technology, and is compliant to:
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/
n), as defined and approved by the Institute of Electrical and
Electronics Engineers.
The Wireless Fidelity (Wi-Fi) certification as defined by the Wi-Fi
Alliance.
The Wi-Fi CERTIFIED logo is a certification mark of the Wi-Fi Alliance.
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Europe
Restrictions for Use of 2400.0-2483.5MHz Frequencies in
Europe
France:
User's Manual
Outdoor use
limited to 10mW
e.i.r.p. within the
band
2454-2483.5MHz
Military Radiolocation
use.Refarming of the 2.4GHz band
has been ongoing in recent years to
allow current relaxed regulation Full
implementation planned 2012.
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Italy:
Luxembourg:
Implemented
Norway:
Implemented
Russian
Federation:
Luxembourg:
Implemented
Russian
Federation:
Limited
2.
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Luxembourg:
Implemented
Russian
Federation:
Limited
2.
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Taiwan
Article 12
Article 14
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1. Important notice
The frequency bandwidth of this equipment may operate within the same
range as industrial devices, scientific devices, medical devices, microwave
ovens, licensed radio stations and non-licensed specified low-power radio
stations for mobile object identification systems (RFID) used in factory
production lines (Other Radio Stations).
1.
2.
3.
Before using this equipment, ensure that it does not interfere with any
of the equipment listed above.
If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location of
use, or turn off the source of emissions.
Contact an authorized TOSHIBA service provider if you have
problems with interference caused by this product to Other Radio
Stations.
1.
2.
3.
4.
5.
1.
2.
3.
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4.
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Index
A
DC IN/Battery indicator
AC adaptor
additional 3-51
connecting 1-3
DC IN 19V jack 2-5
Display
automatic power off 4-5
hinges 2-10
opening 1-5
screen 2-9
E
Equipment checklist 1-1
Battery pack
replacing 5-7
Bluetooth
Bluetooth Stack for
Windows by Toshiba 4-2
problems 6-16
External monitor
problems 6-14
External RGB monitor 2-5
F
Fingerprint Sensor
using 3-5
D
DC IN/Battery
indicator 2-2
User's Manual
G
H
Hard Disk Drive 2-13
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K
Keyboard
FN Sticky key 3-5
Function keys F1...F12 3-2
Hot key functions 3-3
problems 6-7
Windows special keys 3-5
L
LAN
cable types 3-38
connecting 3-38
problems 6-15
M
Media care
Card care 3-41
User's Manual
P
Password
power on 4-5
Starting the computer by
password 4-10
Supervisor 4-10
user 4-10
Pointing Device
Touch Pad 2-11, 3-1, 6-10
Touch Pad control
buttons 3-1
Power
conditions 5-1
Hibernation Mode 1-9
panel on/off 4-6, 5-9
Shut Down mode (Boot
Mode) 1-6
Sleep Mode 1-7
System Auto Off 5-10
turning off 1-6
turning on 1-6
Problems
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AC power 6-4
Analyzing the problem 6-2
Battery 6-5
Bluetooth 6-16
External monitor 6-14
Hardware and system
checklist 6-4
HDD 6-8
Internal display panel 6-7
Keyboard 6-7
LAN 6-15
Memory Media Card 6-9
Optical Disc Drive 6-8
Overheating power
down 6-4
Pointing device 6-9
Power 6-4
Real Time Clock 6-7
Sound system 6-13
TOSHIBA support 6-16
Touch Pad 6-10
USB device 6-11
USB mouse 6-11
Wireless LAN 6-16
problems 6-13
T
TOSHIBA Assist 4-3
TOSHIBA Disc Creator 3-19
TOSHIBA HDD/SSD Alert
Utility 4-3
TOSHIBA PC Diagnostic
Tool 4-1
U
USB device
problems 6-11
V
Video mode 3-53
Wireless communication
indicator 2-2
S
SD/SDHC/SDXC Card
formatting 3-41
note 3-40
Wireless LAN
problems 6-16
Index-3