Packet Light Brochure Booklet
Packet Light Brochure Booklet
Packet Light Brochure Booklet
FEATURE OVERVIEW
MULTIRATE TRANSPONDERS
MUXPONDERS FOR HIGH WAVELENGTH
UTILIZATION
SUPPORTS 1.5Mbps UP TO 100Gbps
SCALES UP TO 96 WAVELENGTHS
AMPLIFICATION OVER LONG DISTANCES
LAYER-1 ENCRYPTION FOR SERVICES:
GbE, 10G, 40G Eth, 4G/8G/10G and 16G FC
PERFORMANCE MONITORING
SUPPORTS SINGLE OR DUAL FIBER
SUPPORTS TUNABLE DWDM OPTICS
LOW LATENCY CONNECTIVITY
HOT SWAPPABLE PSU AND FAN
EMS/NMS MANAGEMENT PLATFORM
COMPACT 1U DEVICES
SIMPLE TO INSTALL AND CONFIGURE
COST-EFFECTIVE CPE DEVICE
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PL-1000GT
10G
10G
40G
www.packetlight.com
10G
100G
TECHNICAL SPECIFICATIONS
Network Management
Product Configurations
Management Ports
Protocols
SNMP, HTTP, HTTPS, Telnet, SSH, Syslog, RADIUS, SNTP, TFTP and FTP
Management
100G Transponder
OAM
EDFA
Performance
Monitoring
Visual Indicators
Software Upgrade
10x10G Muxponder
Uplink Interface
Bite Rate
Optical Interface
Tune-ability range
Optical Reach
2000Km, 40,000ps/nm
0dBm
Sensitivity
OTN Overhead
OTU4/ODU4 OH monitoring
Client Interfaces
Service type
Optical Interface
Amplifier
Applications
Booster, Pre-Amp
Output Power
Input Power
Gain
Operating Modes
Eye Safety
Power Supply
DC
Cooling Unit
Environmental
Operating Temperature
Humidity
5% to 85% RHI
Physical Dimensions
Size
Weight
Mounting
PL-1000GM
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TECHNICAL SPECIFICATIONS
Network Management
Product Configurations
Management Ports
Protocols
Management
100G Transponder
OAM
Optical Amplifiers
DCM
Mux/DeMux
Performance
Monitoring
Visual Indicators
Software Upgrade
10x10G Muxponder
Uplink Characteristics
Bite Rate
112Gb/s
Optical Interface
Tune-ability range
OTN Support
DCM
DCM Type
Optical Reach
25Km
Fiber Type
G.652
Fiber Span
20-100Km
Sensitivity
<5dB
Optical Monitoring
Standard
ITU G.671
Optical Interface
Amplifier
Power Supply
AC/DC
PSU Redundancy
Cooling Unit
Environmental
Operating Temperature
Humidity
5% to 85% RHI
Applications
Booster, Pre-Amp
Output Power
Input Power
Size
Gain
Weight
Mounting
Operating Modes
Physical Dimensions
Mux/DeMux
Channels
4 DWDM channels
Spacing
100GHz
Insertion loss
PL-1000T
100G Transponder Solution
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TECHNICAL SPECIFICATIONS
Product Configurations
Network Management
100G Transponder
Optical Amplifiers
DCM
Mux/DeMux
Management Ports
Protocols
SNMP, HTTP, HTTPS, Telnet, SSH, Syslog, RADIUS, SNTP, TFTP and FTP
Management
OAM
Performance
Monitoring
Visual Indicators
Software Upgrade
Uplink Characteristics
Bite Rate
112Gb/s
Optical Interface
Tune-ability range
OTN Support
Optical Reach
25Km
Sensitivity
Optical Monitoring
Amplifier
DCM
DCM Type
Fiber Type
G.652
Fiber Span
20-100Km
Booster, Pre-Amp
<5dB
Output Power
Standard
ITU G.671
Input Power
Power Supply
Gain
Operating Modes
Applications
AC/DC
PSU Redundancy
Cooling Unit
Environmental
Mux/DeMux
Channels
4 DWDM channels
Spacing
100GHz
Insertion loss
Operating Temperature
Humidity
5% to 85% RHI
Physical Dimensions
Size
Weight
Mounting
PL-2000
PRODUCT DESCRIPTION
The PL-2000, a member of PacketLights Muxponder Family, is a perfect solution for simplifying the management and maintenance as well
as reducing the overall cost of CWDM/DWDM solution. The PL-2000
significantly lowers the number of wavelengths needed for the CWDM/
DWDM network as well as the number of required filters thus reducing
the size and cost of EDFAs and the management complexity of the
network.
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TECHNICAL SPECIFICATIONS
System
Network Management
Topology
Ports
Transport Network
Medium
Access/Metro CWDM/DWDM or
Dark Fiber
Protocols
Protection
1+1 Facility
Management Applications
OAM
Performance
Monitoring
Inband Management
Visual Indicators
Product Configurations
Dual 10G OTU2 Muxponder
EDFA
Mux/Demux
Amplifier
Output Power
14,17,20 or 23dBm
Input Power
Gain
10 dB to 22 dB
Operating Modes
Eye Safety
Mux/Demux
Channels
Spacing
RS-232, BD-9
LAN
10/100MBase-T, RJ-45
Inband Channel
External Alarms
AC/DC
PSU Redundancy
Cooling Unit
Bit Rate
10.7092G (OTU-2)
Optical Interface
Muxponder Service
Service Type
Power Supply
Muxponder Uplink
OTN support
Software Upgrade
Facility Loopback
Event Logger
Alarms
Automatic Laser Shutdown (ALS)
External Alarms
Bit Rate
Optical/copper Interface
Environmental
Operating Temperature
Humidity
5% to 85% RHI
Physical Dimensions
Size
Weight
Mounting
PL-1000TN
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UP TO 6 MULTIPROTOCOL TRANSPONDERS
FOR MAPPING 8G/10G SERVICES OVER OTU2
NETWORKS
The PL-1000TN is a member of PacketLights Optical Transport
Network family. It is highly integrated solution for unified transport
of different protocols such as 10G LAN/WAN, STM64/OC-192 and
8G/10G FC over common optical transport layer.
The PL-1000TN 1U device supports up to two integrated optical
amplifiers and Mux/Demux providing the smallest integrated
transport solution of its kind.
The PL-1000TN is designed to meet the market demands for low
power consumption, rack space savings and reduction in the overall
solution CAPEX and OPEX.
The OTN layer provides two additional key benefits:
1) Easy common management and maintenance of the optical layer
infrastructure regardless of the service type.
2) Enhanced Forward Error Correction forming an effective ROADM
based solutions.
This solution fits perfectly to the following applications:
Transporting 8G/10G clients over long distance optical network
Edge CPE device for end to end managed services over carrier
OTN backbone Robust Packet optical network infrastructure
ROADM based applications as Multirate OTN transponder
Building efficient CWDM/DWDM solutions for Enterprises
Reducing the cost of backbone solution by reducing the number
of required regenerators
TECHNICAL SPECIFICATIONS
System
Topology
Network Management
Point to point, Ring, Linear Add
Drop over Dual or Single Fiber
Ports
Transport Network
Medium
Protocols
Management
Applications
Protection
1 + 1 Facility
OAM
Non APS: Up to 6 independent client signals mapped into corresponding OTU2 line protocols
APS 1+1: Up to 3 dual independent client signals mapped into corresponding 10G OTU2 line protocols
Facility Loopback
Event Logger
Alarms
Automatic Laser Shutdown (ALS)
External Alarms
Performance
Monitoring
Multirate Transparent
Transponder
Inband Management
Visual Indicators
Multirate Regenerators
Software Upgrade
EDFA
Mux/Demux
Optical Switch
Product Configurations
Multirate OTU2
Transponder
Optical Amplifier
RS-232, BD-9
LAN
10/100MBase-T, RJ-45
Inband Channel
External Alarms
Output Power
14,17,20 or 23dBm
Input Power
Gain
10 dB to 22 dB
Operating Modes
AC/DC
Eye Safety
PSU Redundancy
Cooling Unit
Mux/Demux
Power Supply
Environmental
Channels
Spacing
Operating Temperature
Humidity
5% to 85% RHI
Line (Uplink)
OTU2 (10.709)
OTU1e (11.049 ) as per G.Sup43
OTU2e (11.095) as per G.Sup43
OTU1f (11.27)
OTU2f (11.317)
Physical Dimensions
FEC Types
Optical Interface
Protocols
Size
Weight
Mounting
Configuration
Client Service
Client Protocols
Optical Interface
Licensed Based
2,4,6 Transponders
PL-1000TE
PL-1000TE is Low Latency Multirate and Multi-Protocol transponder providing high capacity
optical transport solution for rates up to 16G in a single 1RU unit
FEATURE OVERVIEW
PRODUCT DESCRIPTION
www.packetlight.com
TECHNICAL SPECIFICATIONS
Amplifier
System
Topology
Transport Network
Medium
Protection
1+1 Facility
Product Options
Transponder
Transponder + Amp
Optical Switch
Applications
Booster, Pre-Amp
Output Power
Input Power
Gain
Operating Modes
Eye Safety
Network Management
Management Ports
Protocols
Management
OAM
Performance
Monitoring
Visual Indicators
Software Upgrade
CWDM Link
Wavelength
OSC
1310nm, 1290nm
Optical Reach
Sensitivity
Optical Monitoring
Tx & Rx power
Link Attenuation
DWDM Link
Wavelength
OSC
1490nm, 1510nm
Optical Reach
Optical Switch
Topology
Switching time
Signal WL
C and L band
Sensitivity
27dBm
Insertion loss
Optical Monitoring
Tx & Rx power
Link Attenuation
Service Side
Interface Rates
125Mbps up to 14.025Gbps
PSU Redundancy
Optical Interface
850nm/1310nm/1550nm
Cooling Unit
Optical Services
Copper Services
100/1000MBase-T
Physical Dimensions
Size
Weight
Mounting
Environmental
Operating Temperature
Humidity
5% to 85% RHI
PL-1000
The PL-1000 is a carrier class leading 1U Metro DWDM platform, for transport of 10G Data,
Voice and Storage Applications, over dark fiber and WDM networks
FEATURE OVERVIEW
PRODUCT DESCRIPTION
Highly flexible metro DWDM platform for transport of data, storage, and voice applications over
dark fiber and C/DWDM networks
PL-1000 is designed primarily to address the growing needs for high data
capacity applications such as IPTV, Triple play and NGN which needs to be
transported over existing or new fiber infrastructures.
The PL-1000s capabilities, dimensions and competitive cost make it the ideal
solution for evolving metro Ethernet networks, enterprise networks, campus
environments and central office connectivity.
The PL-1000 supports up to 4 high-speed 10G services. Each Service is configured independently, using PacketLights user-friendly Web-based management tool. The PL-1000 can be managed by any 3rd party SNMP system or
with PacketLights EMS.
Cost-effective, compact 1U platform with low power consumption ideal CLE (Customer Located
Equipment)
Remote management with dedicated optical supervisory channels Pluggable XFP interface for
both service and WDM channels,
allowing maximum flexibility as
well as ease of maintenance and
operation
The PL-1000 seamlessly integrates with PacketLights WDM product family thus enabling a mixture of 10G and sub 10G services over the same fiber
and supporting stackable solution operation of up to 40 DWDM wavelengths.
All optical transceivers, both on the service side and on the WDM-uplink side,
are pluggable and replaceable allowing pay-as-you-grow budget planning and
simplified maintenance.
www.packetlight.com
TECHNICAL SPECIFICATIONS
Amplifier
System
Topology
Applications
Booster, Pre-Amp
Transport Network
Medium
Output Power
Input Power
-36dBm up to 16dBm
Software Upgrade
Gain
10dB to 22dB
Protection
1+1 Facility
Operating Modes
Eye Safety
Product Options
Transponder
Transponder +
Booster Amp
Regenerator
DWDM Link
Wavelength
Optical Supervisory
Channel
1490nm, 1510nm
Optical Reach
Sensitivity
Optical Monitoring
Tx & Rx power
Link Attenuation
Service Side
Interface Rates
9.95328Gbps up to 10.709255Gbps
Optical Interface
Services
Optical Switch
Network Management
Management Ports
Protocols
SNMP, HTTP, HTTPS, Telnet, SSH, Syslog, RADIUS, SNTP, TFTP and FTP
Management
OAM
Performance
Monitoring
Visual Indicators
Software Upgrade
Power Supply
AC/DC
PSU Redundancy
Cooling Unit
Topology
Switching time
Physical Dimensions
Signal WL
C and L band
Size
27dBm
Insertion loss
Weight
5.5Kg (Max)
Mounting
Environmental
CE, FCC, RoHS, REACH
ISO 9000, NEBS Compliant
Operating Temperature
Humidity
5% to 85% RHI
PL-400
The most compact 1U Metro CWDM and DWDM platform, for transport of storage,
data, voice and video applications, over dark fiber and WDM networks
FEATURE OVERVIEW
PRODUCT DESCRIPTION
PL-400 is designed primarily as an efficient C/DWDM transport device, and is typically deployed as a CPE (Customer Premises Equipment) in enterprise campus environments and in central offices.
www.packetlight.com
TECHNICAL SPECIFICATIONS
System
Amplifier
Topology
Muxponder
2x 4GbE 850/1310nm
Transport Network
Medium
Software Upgrade
Protection
1+1 Facility
Applications
Booster, Pre-Amp
Output Power
up to 23dBm
Input Power
-36dBm up to 16dBm
Gain
5dB to 22dB
Operating Modes
Eye Safety
Product Options
Transponder
Transponder +
Booster Amp
Regenerator
Network Management
Management Ports
RJ45 10/100MBase-T
2x SFP 100Base-X
RS-232 Serial Port
DB9 Alarm Port
C/DWDM to C/DWDM 3R
8 wavelengths 2X Mux &
2X Demux & 2X EDFA
Protocols
Management
Web browser over HTTP/HTTPS, PacketLight EMS or 3rd party EMS over SNMP,
CLI over RS-232 or CLI over Telnet/SSH
Wavelength
OAM
Optical Supervisory
Channel
1310nm, 1290nm
Optical Reach
Loopbacks
PRBS
Event Logger
Alarms
ALS
PM for GbE, FC (based on 8b/10b CV)
and SONET/SDH (based on B1 CV)
Sensitivity
Management Ch.
Optical Monitoring
Tx & Rx power
Visual Indicators
Link Attenuation
Software Upgrade
CWDM Link
DWDM Link
Wavelength
Optical Supervisory
Channel
1490nm, 1510nm
Optical Reach
Power Supply
AC/DC
PSU Redundancy
Cooling Unit
Physical Dimensions
Sensitivity
Optical Monitoring
Tx & Rx power
Link Attenuation
Service Side
Interface Rates
2Mbps up to 4.25Gbps
Optical Interface
850nm/1310nm C/DWDM
Optical Services
Copper Services
Size
Weight
Mounting
Environmental
10/100/1000MBase-T, E3/DS3,
E1/T1, DVB-ASI, SD-SDI, HD-SDI,
3G SD-SDI
Operating Temperature
Humidity
5% to 90% RHI
PL-1000RO
Next Generation WSS ROADM
Advanced Integrated ROADM platform providing flexible Wavelength Add Drop, Automatic
Power Balancing and Amplification for next generation DWDM Network Infrastructure
FEATURE OVERVIEW
Flexible wavelengths Add/Drop
Automatic Optical Power Equalization
Directionless, Colorless architecture
Supports up to 96 C-Band channels
Up to 8-degree ROADM
Supporting Mesh, Ring and Linear add/
drop topologies
Flexible channel spacing 50GHz/100GHz
Optical Power Level Monitoring for
all channels
Supports 8 channel internal DWDM
Mux/Demux
Supports optional embedded EDFA
Booster/Preamp
Ready for 40Gbps and 100Gbps
transmission format
Embedded Optical Supervisory Channel
for remote management
Dual AC or DC pluggable Power Supply
and pluggable FAN Unit
A-Z provisioning and service
management using PacketLights
LightWatch (TM) NMS
www.packetlight.com
TECHNICAL SPECIFICATIONS
2 Degree ROADM Parameter
Min
Max
Units
Notes
Insertion Loss
10
11
dB
All Ports
1.5
dB
All Ports
196.0
THz
48/96
Channels
Loss Uniformity
Channel Range
191.3
Channel Count
PMD
-0.2
0.2
ps/nm
Switch Speed
0.001
100
ms
VOA Range
15
dB
Min
Max
Units
Notes
Insertion Loss
13
14
dB
All Ports
1.5
dB
All Ports
196.0
THz
48/96
Channels
Loss Uniformity
Channel Range
191.3
Channel Count
PMD
-0.2
0.2
ps/nm
Switch Speed
0.001
100
ms
VOA Range
15
dB
Full C-Band Amplifier
Network Management
Output Power
14dBm to 23dBm
Input Power
-36dBm up to +16dBm
Gain
5dB to 38dB
Operating Modes
Eye Safety
Management Ports
Management
Protocols
Management
Physical Dimensions
Size
Performance
Monitoring
Weight
8Kg (Max)
Visual Indicators
Mounting
Software Upgrade
Environmental
Operating Temperature
Humidity
5% to 85% RHI
DCM
DCM Type
Fiber Span
20-100Km
<5dB
Standard
ITU G.671
Power Supply
AC/DC
PSU Redundancy
Cooling Unit
PL-1000IL
PRODUCT DESCRIPTION
Booster
Inline
Pre-Amplifiers
Midstage
Raman
Amplifiers- Booster/Preamp/Midstage/Inline
EDFAs
Mux/Demux
EDFAs
Tunable DCM
www.packetlight.com
TDCM
Optical Switch
TECHNICAL SPECIFICATIONS
Network Management
System
Topology
Transport Network
Medium
Software Upgrade
Booster
Output Power
Up To 23dBm
Input Power
-10dBm up to 16dBm
Gain
5dB to 22dB
Inline
Output Power
Up to 23dBm
Input Power
-24dBm up to 13dBm
Gain
5dB to 22dB
Pre-Amplifier
RJ45 10/100MBase-T
2x SFP 100Base-X
RS-232 Serial Port
DB9 Alarm Port
Protocols
Management
OAM
Management Ch.
Visual Indicators
Software Upgrade
DCM
Output Power
Up to 7dBm
Input Power
-36dBm up to 15dBm
Gain
20dB
Midstage
Management Ports
DCM Type
Fiber Type
G.652
Fiber Span
20-100Km
<5dB
Standard
ITU G.671
Output Power
Input Power
-36dBm up to 15dBm
up to 23dBm
Power Supply
Gain
up to 40dBm
AC/DC
PSU Redundancy
Cooling Unit
General
Gain Flatness
+/- 1dB
Noise Figure
4-6 dB
Physical Dimensions
PMD
0.3 ps
Size
PDL
0.3 dB
Operating Modes
Weight
Mounting
Eye Safety
< 50 ms
27 dBm
3.8 dB
Receive side
1.2 dB
Environmental
Operating Temperature
Humidity
5% to 90% RHI
PL-300
The PL-300 Family - PacketLights Passive Optical Solution
For Dual and Single Fiber
FEATURE OVERVIEW
PRODUCT DESCRIPTION
www.packetlight.com
PL-300 CWDM
Standards
Description
# MUX WLs
COM Fiber
MUX 1 [nm]
MUX 2 [nm]
Insertion Loss
CWDM-1M-4W-1C-2F
Dual Fiber
1471-1531
<4db
CWDM-1M-8W-1C-2F
Dual Fiber
1471-1611
<4db
CWDM-1M-16W-1C-2F
16
Dual Fiber
1311-1611
CWDM-2M-4W-2C-2F
Dual Fiber
1471-1531
<6db
1471-1531
<4db
CWDM-2M-8W-2C-2F
Dual Fiber
1471-1611
1471-1611
<4db
CWDM-2M-16W-2C-2F
16
Dual Fiber
1311-1611
1311-1611
<6db
CWDM-1M-8W-1C-1F
Single
1471-1611
<4db
CWDM-1M-16W-1C-1F
16
Single
1311-1611
<6db
CWDM-2M-8W-2C-1F
Single
1471-1611
1471-1611
<6db
CWDM-2M-16W-2C-1F
16
Single
1311-1611
1311-1611
<10db
Description
Spacing- 100GHz
# MUX WLs
COM Fiber
MUX 2 [nm]
DWDM-1M-4W-1C-2F
Dual Fiber
CH28-CH31
<4db
DWDM-1M-8W-1C-2F
Dual Fiber
CH28-CH35
<4db
DWDM-1M-16W-1C-2F
16
Dual Fiber
CH20-CH35
<6db
DWDM-1M-40W-1C-2F
40
Dual Fiber
CH20-CH59
<7db
DWDM-2M-44W-1C-2F
44
Dual Fiber
CH17-CH60
<7db
DWDM-1M-88W-1C-2F
DWDM-1D-88W-1C-2F
88
88
Dual Fiber
Dual Fiber
CH17-CH59.5
CH17-CH59.5
<10db
DWDM-1M-96W-1C-2F
DWDM-1D-96W-1C-2F
96
96
Dual Fiber
Dual Fiber
CH13.5-CH61
CH13.5-CH61
<10db
DWDM-2M-4W-2C-2F
Dual Fiber
CH28-CH31
CH28-CH31
<4db
DWDM-2M-8W-2C-2F
Dual Fiber
CH28-CH35
CH28-CH35
<4db
DWDM-2M-16W-2C-2F
16
Dual Fiber
CH20-CH35
CH20-CH35
<6db
DWDM-1M-8W-1C-1F
Single
CH28-CH35
<5db
DWDM-1M-16W-1C-1F
16
Single
CH20-CH35
<6db
DWDM-1M-40W-1C-1F
40
Single
CH20-CH59
DWDM-2M-8W-2C-1F
Single
CH28-CH35
CH28-CH35
<6db
DWDM-2M-16W-2C-1F
16
Single
CH20-CH35
CH20-CH35
<6db
DWDM-2M-16W-1C-1F
16
Single
CH21-CH36
CH45-CH60
<6db
MUX 1 [nm]
Insertion Loss
<7db
DCM
Fiber Type
G.652
Size
Fiber Span
20Km - 200Km
Weight
3.5Kg (Max)
Wavelengths
Range
1527nm-1567nm
Residual
Dispersion
< +/- 2%
3dB
PMD
<1.2ps
Standard
ITU G.671
Insertion Loss
Express 0.8dB
Add/Drop 1 dB
Express 1.3dB
Add/Drop 1.5 dB
Standards
Express 2.5dB
Add/Drop 2.7dB
ITU G.671
Physical Dimensions
Environmental
Operating
Temperature
Splitters/Combiners
Insertion Loss - DWDM
1.5dBm
0.8dBm
<1.5dBm
Standards
ITU G.671
PL-1000TE-Crypto
PRODUCT DESCRIPTION
The PL-1000TE-Crypto is a multi-rate, multi-service Dense Wavelength Division Multiplexing transponder (DWDM) supporting innovative cryptographic
capability for 1G/10G/40G Ethernet LAN and 4/8/10/16G FC storage services.
With this capability, the PL-1000TE-Crypto provides added security benefit to
any DWDM link by encrypting the data passing between the sites.
Dark Fiber
PL-1000TE Crypto
8 Encrypted
Layer-1 services
8 Encrypted
Layer-1 services
PL-1000TE Crypto
www.packetlight.com
NMS Highlights
Hierarchical topology of the devices
in the network
User Account management
Network Fault Management
Network Inventory Management
Task scheduling for network operation such as
SW Download and Configuration Files upload and
download
Collects and stores Performance
Management counters from all network
elements
Multi-Chassis Management
Service Management Module
LightWatch Dashboard
NMS Functionality
Topology
Fault Management
Task Scheduling
Inventory
Displays the Inventory of group of network elements
Complies with standard ENTITY-MIB (RFC-4133)
Allows filtering of the network elements according to
field values
Support saving the inventory into CSV file
Performance Management
User Management:
Provides centralized management of user accounts
Several Types of users with different access privileges:
Administrators
NetAdmins
Technicians
Users
www.packetlight.com
Specifications
Software Requirements
For Windows based systems:
Windows XP SP2 or later
Hardware Requirements
CPU Pentium 4 3.0 GHz or higher
Minimum 2 GB RAM
Free 0.5 GB for installation
DVD Drive
Color monitor supporting 1024x768 resolution
or higher
Network Interface card: minimum 100Mpbs
Note: The above requirements refer to singleuser installations managing up to 20 network
elements. For larger networks, consult your
PacketLight Partner
Supported Products
PL-1000, PL-1000E, PL-400, PL-1000TE
Windows 7
Windows 2003/2008
Scalability
Network Elements: Up to 500
Clients: up to 20
Management Protocols
PL-2000, PL-1000EM
PL-1000TN
PL-1000IL
PL-1000RO
Pre-Sales Consulting
24x7 Technical Support
International Training
Turnkey Project
Onsite Installation
www.packetlight.com
Software
Upgrades
Extended
Warranty
8x5
Phone
Support
PL-CARE1
Yes
Yes
Yes
PL-CARE2
Yes
Yes
Yes
Yes
PL-CARE3
Yes
Yes
Yes
Yes
24 x 7
Phone
Support
SparesNBD
Delivery
Yes
PL-CARE2 package
includes all PL-CARE1
features as well as:
Dedicated call center
regarding nonfunctioning or faulty PacketLight products 24x7
PL-CARE3 package includes all PL-CARE1 and PL-CARE2 and
the following features:
Including spares that are dispatched from local offices
or PacketLight headquarters, within the next business day (NBD).
27 Habarzel St.
Ramat Hahayal
Tel Aviv 69710
Israel
Phone: +972 3 768 7888
Fax: +972 3 674 5500
www.packetlight.com