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Interview with Muneeb Maayr ,Co-founder, Daraz.pk
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Sadly, the prophecy seems to have come of truth, though at this point it is difficult to
say what exactly caused the most damage to exports.
Exports for 2MFY15 are down by $461 million year-on-year. From amongst known
components, it is textile that saw the biggest decline about $75 million year-on-year
as gains in knitwear, bed ware, readymade garments, and made-ups were offset
by declines in cotton yarn, cotton cloth and raw cotton. This was followed by a $23
million decrease in non-basmati rice exports, and a $38 million fall in jewelry exports.
Still, that only explains so much. The biggest decline came in what SBP classifies as
other exports that stood at a negative $178 million in 2MFY15, as against a positive
number of $179 million in same period last year. The SBP says that other exports
includes land borne export, export of samples, export processing zone, outstanding
export bills and refund & rebate, goods procured on ports by carriers less freight on
exports. The central banks export dataset released last week does not mention any
commodity for these other exports.
The balance-of-payment concerns are back again. The central bank reports that
2MFY15 current account deficit stood at 2.8 percent of the GDP, compared to 1.4
percent in the year-ago period, as payments for petroleum imports stoked total
imports whereas exports dropped by 11 percent year-on-year.
According to data released by the State Bank of Pakistan, current account deficit for
the first two months was $1.37 billion, more than double of what it was in same period
last year. Remittances continued with its growth spree - up 13 percent year-on-year
whereas balances on trade in services bettered by 31 percent to a deficit of $409
million in 2MFY15.
Recall that the current account deficit had stood at 1.18 percent of the GDP for the
full year in FY14, as against 1.06 percent in FY13. Commenting on full year numbers in
July, this column had cautioned that growth in exports isnt just going to take off,
unless the much-needed reforms are rolled out soon in the energy sector, and there
are improvements in law and order and the security situation.
2 | BR Research Newsletter | Monday, September 22, 2014
While this column awaits some clarity about exports, situation at the import front is
clear: imports rose by about $1.02 billion in 2MFY15 year-on-year, of which the
biggest contribution ($550mn) came from petroleum group. Imports of petroleum
products rose by $306 million whereas that of petroleum crude increased by $244
million. Other major increases in import came from iron & steel segment, assorted
food items, whose import rose by $93 million and $97 million respectively year-onyear.
In its latest monetary policy, the central bank expects that if latest trends in exports
and imports are any guide, the trade deficit will dominate the story of external
account deficit, despite healthy growth in workers remittances. Add to that the
declining private capital inflows, especially foreign direct investments, and what we
have is a balance-of-payments position that should be giving worries for some time
to come.
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In an earlier column, it was highlighted that FY14 had proved to be rather good
year for the sector, with local sales volumes reaching record heights (see BR
Research column A ripe year for cement sales dated July 9, 2014). But more
importantly for cement makers, their earnings seem to have kicked off well too,
signaling attractive avenues for institutional investors.
A recent report by Topline Securities sheds light on the performance of the cement
sector, accounting for 97 percent of the total listed cement companies market
capitalization. Of the 19 companies, 12 were included in the sample, with the
remaining ones being those who either havent announced their results yet or
have been under losses.
According to the report, the sector registered 13 percent earnings growth
accumulatively, posting Rs42 billion in net profits during FY14. Higher cement
prices propelled revenues through the year, contributing 12 percent to the sectors
net sales.
Recognizing rising costs, including electricity tariff and power hikes, prices were
raised by 13 percent during the year. Consequently, profit-before taxation rose by
18 percent, amounting at Rs56 billion. At the same time, average profitability was
subdued by up to 6 percent due the increase in effective taxation.
However, an important element in supporting net margins has been a widespread
decrease in financing costs owing to smooth deleveraging (finance costs came
4 | BR Research Newsletter | Monday, September 22, 2014
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BR Research: what is Daraz.pk (Daraz) all about and what is the core
philosophy behind it?
Muneeb Maayr: Daraz is basically an e-commerce entity, where we do endto-end fulfilment. That means we are responsible to help fulfil the order from
the time of its placement. Almost two-third is our inventory, which is housed
in a warehouse in Karachi. Whereas, the remaining is what we call the
managed marketplace, where suppliers have the inventory with
themselves and we help fulfil it.
The idea is to try and become Alibabas Tmall for Pakistan. Alibaba is the
Google, the advertiser and also the last mile fulfilment company, hence
they are valued at what they are. There is a tremendous opportunity to do
all of that in Pakistan because there is very little competition. The
infrastructure does not really exist, which allows us to come in and be the
formative player.
In terms of platform, Daraz is one of the very few here that generates its own
content. We proudly have a self generated content, unlike most others.
Secondly, in terms of advertisement, there has been very little competition in
6 | BR Research Newsletter | Monday, September 22, 2014
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For instance, we get a lot of orders from Quetta because there are hardly
any malls or retail infrastructure. Retail infrastructure is an expensive
proposition and a time consuming one too, this is where we see the
opportunity.
BRR: How do you differentiate yourself with Kaymu? Do you not face a threat
of cannibalisation?
It enables anyone with the power to sell in Pakistan, without worrying about
payment and fulfilment. We will be there to take care of that.
BRR: How much volume does Daraz generate currently and at what pace is it
moving?
MM: It has been two years during which we had very little funding to grow.
We did not have the money to pile inventory. If you look at comparable
players in the region, e-commerce players essentially have ample
inventories. So we spent whatever money we had on brand building,
interface building and getting suppliers on board.
We are about to start a marketplace very shortly, which means that as long
as you can prove you have the original stuff to sell, willing to hold the
inventory at our warehouse or guarantee timely delivery, you do not have to
be the brand yourself.
BRR: Where do you see the e-commerce market in the near future?
BRR: The electronic retail market has very few authorised retailers. So will that
be an area you would be tapping?
MM: Yes, that is a huge market. We will be concerned about the originality
and legitimacy of a certain product and not concerned whether it is the
authorised dealer or not. Most brands in Pakistan do not have a website
presence, and they do not even know how to manage and maintain the
website, in case they do have one.
So this is a tremendous opportunity for us. We have actually gone in and
made stores for certain brands. Most brands have a Facebook page, but
their core purpose is engagement, whereas, we want to take care of the
fulfilment aspect. When the marketplace comes up, there is massive
opportunity for traders and small businessmen in Pakistan.
7 | BR Research Newsletter | Monday, September 22, 2014
MM: I think in 2015, the market will probably be around $35-40 million. It will
depend a great deal on the money spent on marketing. Still lots need to be
invested on customer acquisition, the cost of which will eventually go down.
The retail business in Pakistan does not have high margins, unlike west.
The goal right now is to grow market share, not profitability. Capturing the
market is the aim at the moment. The market share will only reap fruits in the
longer run.
BRR: What are Darazs marketing plans if the goal is to grow the market?
MM: Probably by the end of this year, we will start advertising on television as
well, in a bigger way than others have.
We always build in the customer lifetime value in our business model. The
basic acquisition cost is always high; we then work on assumptions on
repurchases over the lifetime that gives us profit. As long as we have the
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information and we can keep drilling the potential customer, we can have
the business rolling.
On a lighter side, eventually we want you to become lazy, use your phone
and simply make the purchase at your convenience.
We are looking at the future which lot of people are not seeing. Once 3G
services spread and the costs get down, we will surely have a bigger
audience, especially the female segment sitting at home. Once mobile
banking becomes common and cheaper, we will not have to deal with
cash, just as it happens in Kenya.
BRR: Are there any plans to make the payment mode any advance than just
continuing with cash on delivery mode?
MM: We are one of the first companies in Pakistan in the retail sector to sign
up with 1-link as well. As long as you have a bank account in Pakistan, you
can transfer money to us through your mobile phone. We are also the only
retail website in Pakistan that allows rupee denominated credit card
transactions.
There are 20 million plastic cards in Pakistan, so now we are considering
deploying machines with our riders, for those who are apprehensive of using
online payment or paying cash. We are trying to crack the nut. We have a
lot of dedicated people working on these projects. It is a matter of a year,
and you will see an entirely different eco system. We are working day in day
out to make retail more efficient for these brands and established MNCs.
Surely, we will not become profitable very soon. We are right now investing
in intellectual capital. We want to have the leadership advantage of the
market. We are working with various players on the payment front.
BRR: Where do you see your revenue and volume of transactions three years
from now?
MM: I can guarantee you that it will be very close to three digit millions of
dollars. That is because the amount of money we are going to put into this
business in six months from now, will help us supersede anyone else. We are
setting up the infrastructure.
We are getting into electronic gadgets full scale, starting from mobile
phones to lap tops and whatever electronic gadget you can think of.
8 | BR Research Newsletter | Monday, September 22, 2014