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    Lisadobiasresume Detailed

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    Lisa Dobias has over 20 years of experience in learning and development, specializing in quality systems training for medical device companies. She has expertise in SuccessFactors LMS administration, eLearning design, and managing training programs during mergers and acquisitions. Her roles have included developing training for new processes and systems, implementing an LMS, and serving as a subject matter expert for audits. She holds certifications in instructional design, eLearning authoring, IT service management, and Six Sigma.

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    Lisadobiasresume Detailed

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    60 views7 pages
    Lisa Dobias has over 20 years of experience in learning and development, specializing in quality systems training for medical device companies. She has expertise in SuccessFactors LMS administration, eLearning design, and managing training programs during mergers and acquisitions. Her roles have included developing training for new processes and systems, implementing an LMS, and serving as a subject matter expert for audits. She holds certifications in instructional design, eLearning authoring, IT service management, and Six Sigma.

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    Lisa Dobias has over 20 years of experience in learning and development, specializing in quality systems training for medical device companies. She has expertise in SuccessFactors LMS administration, eLearning design, and managing training programs during mergers and acquisitions. Her roles have included developing training for new processes and systems, implementing an LMS, and serving as a subject matter expert for audits. She holds certifications in instructional design, eLearning authoring, IT service management, and Six Sigma.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    60 views7 pages

    Lisadobiasresume Detailed

    Uploaded by

    api-329790487
    Lisa Dobias has over 20 years of experience in learning and development, specializing in quality systems training for medical device companies. She has expertise in SuccessFactors LMS administration, eLearning design, and managing training programs during mergers and acquisitions. Her roles have included developing training for new processes and systems, implementing an LMS, and serving as a subject matter expert for audits. She holds certifications in instructional design, eLearning authoring, IT service management, and Six Sigma.

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    Lisa Dobias

    mldobias5@comcast.net 612-919-6759
    Experienced learning and development professional with proficiency in quality systems training for
    regulated medical device industries, SuccessFactors learning management system administration, eLearning design and development, information technology, change management and integration
    planning and execution.

    Work Experience
    2004 - Present
    Possis Medical was sold to MEDRAD in 2008. MEDRAD was an affiliate of Bayer Corporation
    and became Bayer HealthCare in 2011. Bayer HealthCares Interventional business was
    acquired by Boston Scientific (BSC) in 2014.
    Manager, Learning & Development (Operations & Quality)

    Quality training lead for field action reduction project


    o Created an Adobe Captivate clip to build awareness of changes in
    risk management processes
    o Update classroom training materials for four classes
    o Currently working with vendor to update existing Risk
    Management Overview e-Learning course
    Quality training lead for change process work stream for Windchill 10
    company-wide rollout
    o Created storyboards for four major functions full track change
    process, fast track change process, regulatory review process
    and change owner responsibilities
    o Worked with a vendor to manage the development of the
    Brainshark training modules
    o Created scored assessment content for three modules
    o Managed the SuccessFactors LMS testing process for all courses
    Quality systems training integration lead for BSC acquisition
    o Managed training records in SuccessFactors LMS for legacy
    Bayer Interventional and manually for BSC employees working on
    the integration
    o Worked with integration team leads to identify and assign BSC
    curriculum for all engineering, research and development, quality,
    production, finance, sales, marketing and office staff personnel.
    o Exported all training records from Bayers SuccessFactors LMS
    o Wrote Training Journal to document transition from Bayer training
    methods and records to BSC. This document is part of the quality
    system records and was utilized in audits.
    SuccessFactors myLearning super site administrator
    o Managed all of legacy Bayer Interventional training records which
    included creating curriculum, assigning curriculum, training
    managers to manage the learning requirements for their staff,

    Lisa Dobias Page


    adding online learning objects to the system, making sure new
    employees received proper assignments and running weekly
    reports
    Training subject matter expert for internal and external audits
    o Called into front room for audits to explain Training SOP and
    integration activities
    o Provided records of training upon auditor request

    Training Manager (Workforce Development & Operational Excellence)

    Implemented SuccessFactors myLearning


    o Managed the implementation plan and processes for Bayer
    Interventional site
    o Built all curriculum for the site
    o Tested all imported training records using risk management
    sample size criteria
    o Provided training for all users and managers upon system rollout
    SuccessFactors myLearning super site administrator
    o Managed all aspects of SuccessFactors LMS verifying new
    users were created in the system, created curriculum, created
    assignment profiles for common item assignments, recorded
    classroom training completions, assigned curriculum, managed
    online training objects
    o Responsible for providing monthly training record completion
    metrics to the quality department
    Developed and delivered train-the-trainer course for production trainers
    o Used ADDIE model to create classroom course for production
    trainers to build confidence in their training abilities
    o Utilized delivery methods of lecture, hands-on exercises, small
    group discussion, large group discussion and a teach-back
    opportunity
    Developed and delivered Day 1 new employee orientation
    o Day 1 orientation consisted of company overview, quality systems
    overview, basic software/hardware information, common etiquette
    guidelines, environmental health and safety overview and an
    overview of myLearning.
    Training subject matter expert for internal and external audits

    Change Management Lead

    Virtual project management experience - change management lead for


    international rollout of Siebel CRM (project based in Pittsburgh, PA)
    o Used ADKAR model to build communication plan (to build
    awareness and desire), developed a training plan (knowledge and
    ability) that included a business impact analysis, detailed list of
    current training options, responses to a survey regarding training
    delivery options, training roles and responsibilities and
    measurement opportunities. Reinforcement was built into training
    activities using the live-lab scenarios.

    Lisa Dobias Page


    Modified all e-learning courses based on changes in software
    design
    o Responsible for organizing and developing training for super
    users who received the training first in order to support the larger
    rollout. The first session was held in Rome, Italy and the second in
    Berlin, Germany.
    o Responsible for organizing and developing training for all end
    users. This included e-Learning pre-requisites followed by
    classroom training in Nice, France.
    Developed performance support SharePoint site for Siebel CRM
    o Built a SharePoint site that end users could utilize as a one-stopshop for all Siebel CRM training.
    o Organized the content by user group training needs: all users,
    sales, customer service and field service
    Provided change management leadership for multiple IT projects,
    including sever shutdown and new complaint handling system.
    o

    IT Applications & Services Manager

    Training lead for US rollout of Siebel CRM


    o Virtual project management experience - managed the
    development of 19 e-Learning courses, using Adobe Captivate.
    Three external consultants assisted with the design and
    development. (project based in Pittsburgh, PA)
    o Developed quick start guides (30), Tips and Tricks documents
    (33), live lab scenarios (9) and a comprehensive reference guide
    that included descriptions of all form fields, how to steps and
    system functionality.
    o Responsible for providing weekly updates to the change
    management lead.
    Managed two business analysts with responsibilities for enhancement
    and upgrade development for MatrixOne and Dynamics CRM, which
    included gathering and prioritizing business needs.
    Created and implemented annual IT training strategy, which included
    information from department needs analysis responses and plans for
    each audience type: leadership, professional, sales and production staff.
    Developed and delivered software training to sales employees at
    national and regional sales meetings. These were hands-on sessions
    that had minimal lecture. Games and other activities were developed
    based on the theme of the meeting.

    IT Technical Training & Testing Lead

    Managed the software validation efforts for MatrixOne and Dynamics


    CRM, which included writing test scripts for multiple scenarios for many
    processes. Created test plan document and test results summary for the
    projects.
    Led training efforts for Dynamics CRM rollout
    o Used ADDIE process to develop e-Learning courses (using Adobe

    Lisa Dobias Page


    Captivate) for sales and service staff
    o Used ADDIE process to develop and deliver hands-on, classroom
    training sessions
    Developed and facilitated software training sessions for production
    staff for both first and second shifts
    SharePoint site administrator for IT site. Trained and assisted other
    departments in setting up their site structure, adding content and revising
    content using the checkout/checkin procedure.
    Delivered IT portion of new employee orientation

    2001 2004
    Sr. IT Education Consultant, Travelers (formerly St. Paul Companies)

    1999 2001
    Sr. PC Support Specialist, Aveda Corporation

    1997-1999
    Information Technology Specialist, MN Office of Environmental Assistance

    1991-1997
    Training Consultant, GE Capital IT Solutions (formerly AmeriData)
    Detailed information available on LinkedIn Profile: https://www.linkedin.com/pub/lisa-dobias/3/42a/650

    Education & Certifications


    CAPELLA UNIVERSITY Minneapolis, MN
    Master of Science, School of Education (Instructional Design for Online Learning), 2009
    ST. CLOUD STATE UNIVERSITY St. Cloud, MN
    Bachelor of Science (BS) in Business Teacher Education Comprehensive (CUM LAUDE), 1990
    BRAINSHARK CERTIFIED AUTHOR - 2015
    BAYER HEALTHCARE
    Six Sigma Green Belt Certification, 2013
    MN DEPARTMENT OF EDUCATION
    State of MN Comprehensive Business Teacher License (grades 7-12) valid through June 2019
    BERSIN & ASSOCIATES
    Rapid e-Learning Designer Certificate, 2004
    METROPOLITAN STATE UNIVERSITY Minneapolis, MN
    Management of Information Systems Generalist Graduate Certificate, 2002
    EXIN/LOYALIST COLLEGE
    ITIL Foundation Certificate in IT Service Management - 2002

    Of Note
    Affiliations:
    Minnesota Chapter of Professional Association for Computer Training (PACT). Served as Vice
    Chair and Chair of Programs (2004-2006).

    Lisa Dobias Page


    Associate member of the eLearning Guild
    Member of Bob Mosher & Conrad Gotfredsons Performance Support Group
    Member of trainingmagazinenetwork.com

    Awards and Recognitions:


    SPIRIT Award MEDRAD Interventional/Possis awarded March 2011
    Brandon Hall Judge for Excellence in Learning Awards (2008, 2009)
    Employee of the Quarter AmeriData awarded January 1993

    Application Experience

    LMS
    o

    SuccessFactors

    Adobe Connect

    E-Learning Tools
    o

    Adobe Captivate

    Camtasia

    Brainshark

    Lectora

    Articulate Presenter

    Online Meeting Applications


    o

    Adobe Connect

    WebEx

    Microsoft Lync

    Customer Relationship Management


    o

    Siebel CRM

    Microsoft Dynamics CRM

    Product Lifecycle Management


    o

    Windchill 10

    PDM

    Enovia MatrixOne

    Screenshot and Graphics Applications


    o

    Snagit

    Snipping Tool

    Adobe Photoshop Elements

    Adobe Fireworks

    Collaboration Tools
    o

    Microsoft SharePoint

    Microsoft OneNote

    Lisa Dobias Page

    Lisa Dobias Page

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