Topic 1 Human Factors and Ergonomics
Topic 1 Human Factors and Ergonomics
Topic 1 Human Factors and Ergonomics
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Human factors and ergonomics
Design Technology
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1.1a Anthropometrics
Nature of the design:
Design is human centered and, therefore, designers need to ensure that the products they
design are the right size for the user and therefore comfortable to use. Designers have
access to data and drawings, which state measurements of human beings of all ages and
sizes. Designers need to consider how users will interact with the product or service. Use
and misuse is an important consideration.
Utilization:
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International-mindedness:
A wide selection of
anthropometric data
is published and
regionalized, for
example, Asian data
versus western
European data. The
designer must work
with data appropriate
to the target market.
Theory of knowledge:
Do the methods of
data collection used
in design technology
have more in common
with disciplines in the
human sciences or
the natural sciences?
Aims:
Aim 6: Anthropometric
data sets can vary
significantly between
populations.
Particularly in the
fashion industry, the
variance in these data
sets impacts the size
range of clothes for
particular markets.
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Guidance:
Work station
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Reduce errors
Increase safety
Increase ease of use
Reduce stress and fatigue
Enhance operational comfort
Improve system performance,
reliability and maintenance
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1.1.4a Explain how designers use primary and secondary anthropometric data in
solving a design problem.
Primary anthropometric data
collection
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used.
( consider clearance, reach, adjustability)
For Fit (clearance) use: 95th %le, so large persons can fit.
For Reach use: 5th %le person, so small persons can reach.
All electrical appliances 50th %le person,
Manufacturers use a range of percentiles when safety (including health)
and comfort are important in the product.
5th %ile
Height of a shelf
50th%ile
Height of a desk
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Height of a washing machine
Height of a cooker
2
Design
Percentile range
Vehicle dashboards
Shelving
95h%ile
Height of a door
Length of a bed
Jeans
Helmets
Door handles
Light switches
Height of a bench
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Adjustability requirements
Adjusting the workplace (shape, location, and orientation of
the workplace)
Adjusting the worker position relative to the workplace (change
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Ironing board
width.
Duplo-blocks on the other hand are simpler in design, with a bigger size
and softer touch, they are destined for children up to three years old.
Also, the duplos are big enough not fit in the mouth or throat of a toddler
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Tools used:
Unreliability may have arisen from the tools used to perform
anthropometry
Personnel training:
anthropometric techniques are prone to errors that could arise,
for example, from the inadequate training of personnel
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Nature of design:
Human beings vary psychologically in complex ways. Any attempt by designers to classify
people into groups merely results in a statement of broad principles that may or may not be
relevant to the individual. Design permeates every aspect of human experience and data
pertaining to what cannot be seen such as touch, taste, and smell are often expressions of
opinion rather than checkable fact.
International-mindedness:
Theory of knowledge:
Aims:
Aim 3: The analysis of the
human information processing
system requires a designer to
critically analyse a range of
causes and effects to identify
where a potential breakdown
could occur and the effect it
may have.
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Guidance:
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Interval
Ration
Arranged from weakest to
strongest
Smell
Ordinal
Light
Interval
Sound
Interval
Taste
Ordinal
Texture
Ordinal
temperatur
e
Interval
Qualitativ
e
Quantitati
ve
Quantitati
ve
Qualitativ
e
Qualitativ
e
Quantitati
ve
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Color groups
Nominal means by name. It deals with classification of objects into
groups each one is identified by name. (Plant, animal, mineral..etc. )
Numbers may be used to represent the variables but the numbers do
not have numerical value or relationship. Examples of these
classifications include gender, nationality, language, genre, style,
biological species, and form.
A nominal scale identifies data according to a category only but it
would not have any value.
Qualitative, no value.
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hotter, hottest)
No quantitative assessment
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For example a car driver processes information from the road and
the car, and produces various control responses such as braking or
changing gear.
1.2.6b Explain that the human information processing system can be represented
by an information flow diagram.
The arrows represent the flow of information through the system. The
boxes represent functional elements in the processing chain, where
information is processed.
Input
Telephone
Sensory
processes
Eyes
Sensory
processes
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Central
processes
Central
processes
Motor processes
Nerve Impulses
to muscles
Motor
processes
Output
Output
Dial number
1.2.8b Outline how the flow process described may break down.
A breakdown in the information processing chain could occur at any stage.
The information input could be incompatible with the sensory receptors. (the input
maybe too high in frequency to be detected)
At the central processing stage, the incoming information may be incorrect, or no suitable
responses to it are available. (damage associated with a stroke)
The motor output stage maybe unable to inform the actions specified by the central
processing unit.
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Workspace Layout
Importance - most important items should be most central
and closest.
Function - items with similar functions should be closest
together.
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Nature of design:
Designers study physical characteristics to optimize the users safety, health, comfort and
performance.
Utilization:
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Aims:
International-mindedness:
Theory of knowledge:
Aim 8:
Understanding
complex
biomechanics and
designing products to
enable full
functionality of body
parts can return
independence and
personal and social
well-being to an
individual.
Guidance:
Concepts and principles:
Biomechanics
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1.1.1c Types of physiological factor data available to designers and how they are
collected
Physiological factors: these factors have more to do with bodily
tolerances (how much can the body withstand) such as comfort
and fatigue.
Fatigue: when people get tired they react in different ways.
Comfort: is a qualitative consideration and differs massively between
different people.
Designers study physical characteristics to optimize the users safety, health, comfort
and performance. Users have different perceptions of situations e.g.
comfort:
So obtaining users responses may provide unreliable data.
Examples: The controls for a machine may be designed for correct
reach but, if in constant use, may cause fatigue and inefficiency
which may lead to accidents and injuries. That means the workers
may be absent and cost the company money.
Risk Assessment
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1.1.2 c How data related to comfort and fatigue informs design decisions
A car seat may be comfortable for short journeys but not for long
journeys. The designer can reduce this by skilful design.
Ex. Padding parts in a seat bottom where pressure will be applied for
long periods of time.
Adjustability also accommodates a range of user sizes, allows for
customization to an individual's preferences and provides an
opportunity for users to readjust the chair when seated for long
periods.
1.1.3c Outline how motor outputs may be inhibited if the physical fit between the
person and the environment is wrong.
If the motor outputs required from a process are incompatible with the
capacities and capabilities of an individual due to age (young children,
elderly), skill level, disability infirmity they will be severely impeded.
Young children may not have the size, strength, fine motor control, or skill to
perform some tasks, while those at the other end of the spectrum in old age may have
similar problems. People with disabilities such as Parkinsons disease, may also not have
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