We Offer Almost 400 Specialised IT Courses Nation-Wide, On-Site or at Our Centres in Cork, Limerick and Dublin

Professional Training Solutions
IT Training Brochure
Operating SystemsProgrammingApplications DatabasesNetworksSecurityWebGraphics
We offer almost 400 specialised IT courses

nation-wide, on-site or at our centres in
Cork, Limerick and Dublin
We help IT Professionals to become

experts in the key aspects of:
Operating Systems
Programming
Building 4400, Cork Airport
Business Park, Kinsale Road, Cork.
Applications
Databases
CORK - DUBLIN - LIMERICK

Tel: (021)4319010 Fax: (021) 4319013
Tel: (01)6627700 Fax: (01) 6627711
Tel: (061)311982 Fax: (061) 311965
E Mail: info@professional.ie
Web: www.professional.ie
Damian ONeill
oneill@professional.ie
Security
Web
Graphics

Introduction:
Professional Training offer
almost 400 specialised IT
Training Courses
Professional Training has been a
nation-wide leader in IT Training since
1996.
With offices in Cork, Limerick, Dublin and
Kilkenny, we help IT professionals
become expert in increasingly specialised
and fast-changing areas of IT.
We help organisations increase their
effectiveness through the development of
skills that enable the implementation of
new strategies, tools and technologies.
We help professionals reach new levels
through the acquisition of valuable new
skills.
We provide total training solutions to
business in IT and other important areas.
In addition to customised in-company
programmes, we offer a wide range of
public courses.
96% rate our courses as

very good, or better, with
43% rating them as
excellent!
independent analysis

7 Key Areas
We provide new skills, ideas and
techniques in the following areas of IT:
OPERATING SYSTEM
Planning, implementing, maintaining and supporting; MS Windows, Linux, Citrix,
Cisco, Novell, VM Ware and other systems. ITIL certification also available.
PROGRAMMING
Programming and application development includes; Java, ASP.NET, VB.NET,
Visual C++, C#, AJAX, XML, VB specialist training, Perl, Python and Linux Bash
Scripting. We also offer programmes in ISEB/ISTQB certification, Agile Programming
and Scrum Master.
DATABASES
Database administration, design and development in Oracle, MS SQL, PL-SQL,
Transact-SQL, My SQL and Microsoft Access.
SECURITY
The principles, policies and infrastructure requirement of IT security, specific to
different operating environments. For Managers, IT staff, and IT users.
APPLICATIONS
Microsoft Office (Word, Excel, Access, PowerPoint, Outlook or Project), Visio,
Crystal Reports, Lotus Smartsuite, Star Office, Open Office, etc.
WEB
Web site development, including
HTML, FrontPage, Dreamweaver, Flash,
Fireworks, ASP, PHP, JavaScript, XML and others.
GRAPHICS
Graphic Design and Desktop Publishing skills covering MS Publisher, Adobe
Photoshop, Quark Xpress, Illustrator, In Design etc.

All levels
We provide training for:
IT Managers and their teams

Computer users, organisation-wide
Individuals seeking advancement
Wide range of certifications

We provide certificates for all courses, with many courses leading to external
certification, including:
Microsoft Certified Systems Engineer; Solution Developer or Desktop Support
ISTQB (ISEB) Foundation & Practitioner-Technician
ITIL Foundation & Practitioner
Cisco Certified Network Associate (CCNA)
Comptia: A+, Network+, Security+ and Linux+
Scrum Master
All vendors
Training for IT systems from key suppliers, including:

Meeting your IT Challenges

We help organisations with particular IT
challenges, opportunities and strategies,
through customised programmes.
Whatever your business strategy or challenge,
we can provide the skills, ideas and techniques
required for success. Some examples include:
Tackling IT security risks
Distributed computing
Migrating to Windows Server 2003
Effective application development
Powerful database systems
Open Source advantages
IT maintenance & support
Making training budgets go

further
Company training discounts: Buy multiple
course places in advance at a significant
discount. Places can be taken up by any staff
member on any public course within 12
months.
Company training vouchers: provide a reward
or incentive to a staff member with training
vouchers available at significant discounts.
A personal training discount is available to
those attending more than one course in a 14
month period.
Not just training, but the

specific
skills, ideas &
techniques you need.
Talk to us about your IT strategies,
opportunities and problems. We
can help you to develop any
new expertise required.

Popular Skills
Our Top 10
We help administrators, managers and

others increase proficiency in the following
applications:
Most popular courses for IT PROS:

1.
SQL 2005 Administration
2.
.NET programming
3.
ITIL
4.
IT Security
5.
Oracle 10g
6.
Windows 2003 Server
7.
Crystal Reports
8.
Linux
9.
Exchange Server
10. CCNA Bootcamp
How do our courses score?

At Professional Training we dont think
good is good enough. That is why we
measure our courses in term of the
excellent, or at least very good ratings
that they get. In 2006 that score rose to
96%. In other words 96% of all those
attending our courses rated them as
excellent, or very good.
How do we get such very good and
excellent ratings? Simple, by providing
new ideas, techniques and skills in an
environment that is interesting and fun.
See for your self today by availing of any
of our 400 plus training programmes
provided
in-company nation-wide, as
well as at our centres in Cork, Dublin,
Limerick and Kilkenny.

Training in other areas

We provide business training in the following key areas:
Leadership & Management
Building Relationships, Growing Results - A

New Approach
Profiting from Diversity: not a black and
white issue
Diversity Workshops: for line managers
and supervisors
Project Management Breakthroughs
Essential Management Skills
Leadership Skills
Time Management Skills (Personal)
Time Management Skills (Business)
Management of Change
Project Management
Performance Management Skills
Stress Management
Quality Management
Organising Your Workspace
Organisational Skills
Customer Service
Selling Skills
Recruitment and Interviewing Skills

Disciplinary Skills programme
Appraisal Techniques
Team Building Techniques
Stress Awareness
Facilitation Skills
Train the Trainer
Train the IT Trainer
Train the IT trainer advanced workshop
Training Course Development
Effective Coaching
Mentoring
Virtual Teams
Better Business Writing
Writing Business Proposals and Reports
Telephone Sales Techniques

Selling Skills
Managing the Sales Team
Finance
HR, Training & Facilitation
Customer Service Excellence

Customer Care for Telephone Support Staff
Help Desk Analyst
Telephone Techniques
Telephone Techniques for Dealing with Irate Callers
E Mail Etiquette
Debt collection by telephone

Finance for non-Financial Managers
Investment Appraisal
Communication & Personal Development
Performance Improvement
Creativity & Innovation
Presentation Techniques for Impact
Assertiveness Skills
Creative thinking techniques
Problem Solving and Decision Making Techniques
Negotiation Skills
Personal Influencing techniques
Personal Development
Introduction to Technical Writing
Interviewee Skills
Interviewing Skills
Managing Performance
Conducting Meetings

Companies that invest in staff skills:

get better staff
have lower rates of staff turnover
enjoy higher levels of efficiency
are more flexible & dynamic
compete better
People who invest in their skills:

are more innovative
enjoy greater job satisfaction
have greater employment security
get promoted higher
are looked up to by colleagues
Achieve your personal and company goals faster

with new skills, ideas and techniques.
For further information contact:

Building 4400, Cork Airport Business Park, Kinsale Road, Cork.
CORK - DUBLIN - LIMERICK
Tel: (021)4319010 Fax: (021) 4319013
Tel: (01)6627700 Fax: (01) 6627711
Tel: (061)311982 Fax: (061) 311965
E Mail: info@professional.ie
Web: www.professional.ie
Damian ONeill
oneill@professional.ie
Damian ONeill oneill@professional.ie
CORK:
DUBLIN:
LIMERICK:
Tel: (021) 4319010

Tel: (01)6627700
Tel: (061)311982
Fax: (021) 4319013

Fax: (01) 6627711
Fax: (061) 311965
For a full list of other courses available, visit our website:

www.professional.ie

We Offer Almost 400 Specialised IT Courses Nation-Wide, On-Site or at Our Centres in Cork, Limerick and Dublin

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Professional Training Solutions