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    Kelsey Resume

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    Kelsey Cathelyn is seeking a receptionist position with strong administration, communication, and customer service skills developed through various roles. She has over 5 years of experience in reception, customer service, and volunteer work at fitness facilities and schools. Currently enrolled at St. Ambrose University pursuing a Bachelor's degree in Sport Management.

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    Kelsey Resume

    Uploaded by

    api-335985410
    163 views2 pages
    Kelsey Cathelyn is seeking a receptionist position with strong administration, communication, and customer service skills developed through various roles. She has over 5 years of experience in reception, customer service, and volunteer work at fitness facilities and schools. Currently enrolled at St. Ambrose University pursuing a Bachelor's degree in Sport Management.

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    Kelsey Cathelyn is seeking a receptionist position with strong administration, communication, and customer service skills developed through various roles. She has over 5 years of experience in reception, customer service, and volunteer work at fitness facilities and schools. Currently enrolled at St. Ambrose University pursuing a Bachelor's degree in Sport Management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    163 views2 pages

    Kelsey Resume

    Uploaded by

    api-335985410
    Kelsey Cathelyn is seeking a receptionist position with strong administration, communication, and customer service skills developed through various roles. She has over 5 years of experience in reception, customer service, and volunteer work at fitness facilities and schools. Currently enrolled at St. Ambrose University pursuing a Bachelor's degree in Sport Management.

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    © All Rights Reserved
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    613 N.

    Russell Ave, Geneseo, Illinois 61254

    309-945-8943

    kcathelyn1@hotmail.com

    Kelsey Cathelyn
    Objective_____________________________________________________________________
    Energetic receptionist eager to bring strong administration skills to the table. Excellent organization,
    communication, and relationship building skills. Friendly and willing to make sure all customers are
    happy and satisfied.
    Experience____________________________________________________________________
    Volunteer: September 2016 Present
    Bettendorf Family YMCA, Bettendorf, Iowa

    Y- Fit Kids: Help trainers teach a fitness class for ages 8-13. Teach children basic exercises and
    play games to get them active.
    Y-Pals: Afterschool program helping kids by using games, coloring pages, etc to progress in their
    school studies.

    Member Service Representative: August 2016 Present


    Bettendorf Family YMCA, Bettendorf, Iowa

    Welcome members into the building.


    Check all members into the system when they arrive.
    Help individuals set up a membership.
    Handle payments and insurance.
    Answer phone calls.
    Give tours of the building and what classes are offered.
    Make sure drawer balances at the end of my shift.

    Office Receptionist: July 2015 August 2016


    Snap Fitness, Geneseo, Illinois

    Manage the receptionist area, including greeting customers and responding to telephone and in
    person requests for information.
    Handled all payments and insurance plans.
    Kept up on cleaning and organizing the facility for a nice environment for all to enjoy.
    Supplied key cards to access the building to members and visitors.
    Returned all emails in a timely manner.

    Head Cheerleading Coach: July 2015 May 2016


    Geneseo School District #228, Geneseo, Illinois

    Manage 32 girls
    Organize fundraising, homecoming pep rally, banquet, and tryouts

    Maintain practice
    Communication with all parents
    Order clothing and materials for the year
    Schedule camp, practices, and games

    Receptionist: June 2013 - July 2015


    Emerald Bay Salon, Geneseo, Illinois

    Greeted all individuals and made sure they were directed to the location of their appointment.
    Handled all phone calls, and booked all appointments for each hair stylist.
    In charge of tanning: Having each person sign the required paperwork, explain our policies, and
    handled their payment method.
    Kept the salon clean and professional looking.
    Closed and balanced the end of the day cash drawer.

    Education_____________________________________________________________________
    Geneseo High School in Geneseo, Illinois:
    Graduated with High School Diploma in May of 2013
    Black Hawk College in Moline, Illinois:
    Graduated with Associate in Arts in 2016
    St. Ambrose University in Davenport, Iowa:
    Enrolled to start August of 2016 to pursue my Bachelors in Sport Management
    References____________________________________________________________________
    Brett Decker
    Owner of Snap Fitness
    Geneseo, Illinois
    (309) 721-6000
    Karla Humphrey
    Owner of Emerald Bay Salon
    Geneseo, Illinois
    (309) 781-8827
    Teresa Bravata
    Manager of Snap Fitness
    Geneseo, Illinois
    (309) 716-4819

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