MyExpenses Users

Download as pdf or txt
Download as pdf or txt
You are on page 1of 63

MyExpenses

Agenda
Key Differences
Expense Process in brief
General Reimbursement Principles
Expense Types
Workflow of MyExpenses
Home Page
Creating a new Expense Claim
Submitting Claims
System emails

Delegating Access in MyExpenses


MyExpenses on Mobile
Support Team
Conclusion
Annexure

Copyright Capgemini 2016. All Rights Reserved

Key Differences

Copyright Capgemini 2016. All Rights Reserved

Key Differences at a glance


Parameter

Existing Tool

Approval
Mechanism

4 to 5 levels of approval hierarchy


(based on billability of project code
and amount limits)

Global
Approver

For ACIS projects, all expenses require


approval by offshore approver,
project manager, BU and Sub BU head

AMEX
payments

Employees spend on corporate card,


pay personally and then claim
through local expense tool

Eliminate the
need for hard
copies

Hardcopies are required


submitted for all claims

to

be

Mobile Friendly

No facility to access the tool through


mobile

Escalation matrix

If approver doesnt act in specified


time, no systematic escalation

MyExpenses
Simplified
One
level
approval
hierarchy(irrespective of project type and amount).
For VPs Supervisor will be the default one level
approver
Flexibility to choose Global approver or offshore
approver based on SBU needs. For ACIS projects,
offshore approver will be configured for all global
and local projects hence it is advisable to choose
one offshore approver
MyExpenses has a direct interface for AMEX card.
Employee prepares only the expense report and
company pays to AMEX (Applicable for E & F
grades only and for existing card holders in C & D
grades)
Only soft copies (except for travel to European
countries for tax reasons) are required to be
submitted for all claims
A mobile app allows you to submit and approve
your claims on the go
If approver doesnt act in a specified time, then
system escalates through Supervisor hierarchy
(approvers supervisor and supervisors supervisor
and so on)
4
Copyright Capgemini 2016. All Rights Reserved

Expense Process in Brief

Copyright Capgemini 2016. All Rights Reserved

MyExpenses Expense Reimbursement Process


Business trip
T&E Team
Employee
(Approver)
Employee
(End User)
Employee
Employee
Validation, audit &
settlement
Approve
submitted ER

Learn company
travel and expenses
policies

Collect
documentation
of expenses

Log to MyExpenses,
create ER and upload
invoices/receipts

Copyright Capgemini 2016. All Rights Reserved

T&E team

Hard copies required


only for selected
European countries

Offshore PM / Global
PM will provide code
details

Incur a business
expense

Approver

Employee

MyExpenses Expense Reimbursement Process

Determine project / task code


to charge your expenses &
Create Expense Report

Upload soft
copies of receipts

For ACIS, you can select


offshore approver after
checking with your PM

Select approver
and submit
Expense Report

Expense policy configured in


MyExpenses tool

1. Validate receipts(soft copies)


2. If out of policy, can be forwarded to
exception approver
3. Approve Expense Report

Capgemini pays directly to


Amex(for interfaced cards only)
Other charges reimbursed to
employees

Audit Expense
Report

Pay Expense
Report

Copyright Capgemini 2016. All Rights Reserved

General reimbursement principles

Copyright Capgemini 2016. All Rights Reserved

General reimbursement principles


All expenses must be claimed through the on-line expense tool MyExpenses
All employees are requested to familiarize themselves with MyExpenses
functionalities and claiming rules
Please note, Expenses should be undertaken in the interests of Capgemini and
authorized by the employees expense approver in accordance with the T&E
policy in place
Expenses should be clearly documented and submitted together with the
digitalized vouchers/receipts in MyExpenses. After digitalization of documents,
the originals must be safely and permanently destroyed (except for European
countries).
Any deviation from the principles, rules or policies is recommended to be
preapproved by BU heads or a list of exception approvers maintained on the
Concur home page
If the Company policy is not followed, the Company has the right to reject
claim. Employee has to then correct the rejected claim and re-submit.

Copyright Capgemini 2016. All Rights Reserved

Expense Types

Expense Types

Copyright Capgemini 2016. All Rights Reserved

10

Expense Categories and Expense Types in MyExpenses

Expense Categories

Expense types

When to Use

Accommodation

Hotel

Claim expense related to accommodation. Itemization should be done as applicable.

Air Continental

Claim Air Fare if ticket booked by travel desk on employee AMEX/personal credit card for
travel within a continent i.e. within APAC outside India

Air Domestic

Claim Air Fare if ticket booked by travel desk on employee AMEX/personal credit card for
travel within India

Air International

Claim Air Fare if ticket booked by travel desk on employee AMEX/personal credit card for
travel outside APAC

Train

Claim for travel taken via Train. For e.g. Chennai to Salem; Paris to Lyon etc.

Taxi

Claim for conveyance by taxi or auto

Entertainment - Clients

Should be used only by global grade C to F. Expense should be incurred for client
entertainment; generally meals with clients.

Entertainment - Staff

Should be used only by global grade B to F. Expense should be incurred for staff
entertainment - team lunch or dinner; project party; team outing; farewell etc.

Meals

Allowed only for global grade E and F. Covered under Per Diem for grades A to D. To be
used to claim food expenses if not part of hotel bill itemization.

Meals - Weekend Work

Claim meal expense incurred while working on a weekend, public holiday

Air

Other Transportation

Meals & Entertainment

Copyright Capgemini 2016. All Rights Reserved

11

Expense Categories and Expense Types in MyExpenses

Expense Categories
Telephony

Others

Relocation/Ex-Pat

Expense types

When to Use

Company Mobile Phones

Usage reimbursement for mobile bills; no handset cost

Data Card / USB Modem


Usage

Usage reimbursement for data card bills; no dongle cost

Conference & Seminars

Claim expense related to non certification programs e.g. NASCOM summit fee

Laundry

Allowed only for global grade E and F. Covered under Per Diem for global grades A to
D

Lease Breakage (Onsite)

If apartment is leased for stay of travel more than 30 days and lease needs to be
broken due to early closure of project.

Miscellaneous - Non
Travel Expenses

Any non travel expense allowed in policy but not covered under any other expense
type. For e.g. repair to laptop if approved by ITICS; any expense if pre-approved by
procurement.

Miscellaneous - Travel
Expenses

Any travel expense allowed in policy but not covered under any other expense type.
For e.g. excess baggage

Passports/Visa

Visa and related expenses in case not paid by company directly. Any passport related
claims cannot be reimbursed.

Relocation(FS & BSv)

Reimbursement of relocation expenses incurred by employees only of FS and BSv

Travel Kit Allowance

Claim expense related to travel kit while on international travel

Per-diem Deputation (FS)

For FS employees between global grade A to D while on domestic travel and short
term transfer(STT) while on international travel

Allowances

Copyright Capgemini 2016. All Rights Reserved

12

Expense Categories and Expense Types in MyExpenses

Things to Remember
Itemization is mandatory only for accommodation(hotel) claims

Entertainment claims require you to enter the list of attendees on MyExpenses

Some expense types require you to attach a receipt. MyExpenses will intimate you
though the exceptions box

In case you do not have receipt, exception approval from a BU head needs to be
uploaded. Refer Annexure I for list of exception approvers.

In case your expense report is returned by the approver, it will go through the entire
approval process again on resubmission

Copyright Capgemini 2016. All Rights Reserved

13

Workflow

Home Page

Copyright Capgemini 2016. All Rights Reserved

14

Workflow

If you are an approver, then this


widget will show you all the claims
pending your approval

Home Page

Profile section gives you access to


your preferences. You can assign
delegates from this section

This will give you a


summary of your
MyExpenses.
Click on Start a Claim
to create a new claim

This widget will show you all


available expense against you.
These will be your Amex card
expenses and will be refreshed daily

Open claims are the ones which you


have created or are in progress but
not submitted

Copyright Capgemini 2016. All Rights Reserved

15

Workflow

Creating a new expense claim

Expense Claim Header

Copyright Capgemini 2016. All Rights Reserved

16

Workflow

Creating a new Expense Claim

Understanding the Expense Claim Header

Report name is an identifier for the expense report that you create. It is
preferred to have a name that can be easily recognized later by you or your
approver

Fields in gray cannot be edited.


Red line on the side of the box implies a mandatory field
Copyright Capgemini 2016. All Rights Reserved

17

Workflow

Creating a new Expense Claim

Understanding the Expense Claim Header

Project code search is a starts with search.


You can search using project name or
project code.
You will be able to see all India Project
codes here so it is imperative that you
select the correct project code
Once you select a project code, it
automatically appears on top of this drop
down the next time enabling quick
selection

If you cannot find your project code here then it means


The project code you have selected is closed/end dated.
Project code is a global project code and it has not been cross charge enabled with India
Operation Units(OUs).
The project code entered by you does not exist/ is incorrect.

Please contact you project controller/ finance controller / offshore PM to get this
rectified
Copyright Capgemini 2016. All Rights Reserved

18

Workflow |

Creating a new expense claim

Workflow

Creating a new expense claim

Exceptions & Warnings

Copyright Capgemini 2016. All Rights Reserved

19

Workflow

Exceptions & Warnings

You can see all


exceptions related to your
expense report in the
Exceptions box here
MyExpenses will let you
know why the exception is
occurring so that you can
correct it

Implies a hard stop and you cannot submit this claim unless you correct
this item
Implies a warning signifying that something is out of policy and you may want
to relook at it. However you can still submit the claim with this warning.
All warnings, when they relate to out of policy are visible to your approvers and
are also audited by T & E team
Copyright Capgemini 2016. All Rights Reserved

20

Workflow

Creating a new expense claim

Workflow

Creating a new expense claim

Claiming Per Diems

Copyright Capgemini 2016. All Rights Reserved

21

Workflow

Creating a new Expense Claim

Claiming Per Diems

Once you fill all the details and click submit,


you will receive a pop up enquiring whether
you want to enter per diem details.

Please select yes if you want to claim


1.
2.

Domestic Per Diem (applicable for


employees of all entities).
Per Diem taken for international
travel( Only applicable for FS and BSv
employees)

If you select No, you can add it later in the claim by going to Details > Itineraries
You can always come back and create a new expense claim later for per diems.

Copyright Capgemini 2016. All Rights Reserved

22

Workflow

Creating a new Expense Claim

Claiming Per Diems


Please select your global grade
appropriately.
To know your global grade please
visit the corporate directory

Add your itinerary as applicable


Departure city and Arrival city are again a
starts with Search

Enter the time in 24 hour format

Click on next once all mandatory


fields are completed

If you select the incorrect grade at this stage and proceed, you will not be able
to edit it later. You will have to delete the itinerary and recreate it.
For BSv, you are required to attach your travel tickets and boarding pass to
claim per diems
Copyright Capgemini 2016. All Rights Reserved

23

Workflow

Creating a new Expense Claim

Claiming Per Diems

On clicking Next, the tool will show you all


available itineraries.
These might include itineraries you have
entered in previous claims as well. You
can add these to your current claim
Click Next once done.

This page will show the summary of your per diem


claims.
Please note per diem claims appear as fixed meals
in MyExpenses.
Click on Create Expense.
MyExpenses will create an expense line item for
each day of your itinerary

Copyright Capgemini 2016. All Rights Reserved

24

Workflow

Creating a new Expense Claim

Claiming Per Diems

Your expense is
created

You can add additional claims from


the expense types available

Please refer the exception box carefully and take necessary actions.

Important tip You can select multiple line items and edit them together

Copyright Capgemini 2016. All Rights Reserved

25

Attaching Receipts

Workflow

Creating a new expense claim

Attaching Receipts

Copyright Capgemini 2016. All Rights Reserved

26

Workflow

Creating a new Expense Claim

Attaching Receipts. Some expense type require you attach receipts along with the claim.
I am creating an expense for expense type-train here to demonstrate that

Fill in all the mandatory


details and click save

Train is one such expense which


requires you to attach receipts
along with the claim.
MyExpenses will point any such
expenses you have

Copyright Capgemini 2016. All Rights Reserved

27

Workflow

Creating a new Expense Claim

Attaching Receipts

To attach a receipt, select


the expense and click on
Attach Receipt

Claims pertaining to expenses which have been incurred during travel to certain
European countries still need hard copies due to prevailing regulations(refer Annexure II).
In case you have misplaced your receipts, please refer the misplaced receipts flow
(annexure I)

Copyright Capgemini 2016. All Rights Reserved

28

Workflow

Creating a new Expense Claim

Attaching Receipts
You can browse and attach
the necessary receipts

Any receipts that you might


have uploaded before
appear in this section. You
can select one of those if
appropriate

Any receipts attached at the expense header level will be disregarded by the system.
Please attach receipts only at each expense line level.

Please note, only .png, .jpg, .jpeg, .pdf, .html, .tif or .tiff file can be uploaded and the
upload limit is 5 MB per file
If any expense requires you to attach an email(e.g. BU head approval in case of
misplaced receipts) then please save the email as .html and then upload
Copyright Capgemini 2016. All Rights Reserved

29

Workflow

Creating a new Expense Claim

Attaching Receipts

You can hover over the


receipt symbol to review it.

Copyright Capgemini 2016. All Rights Reserved

30

Itemization

Workflow

Creating a new expense claim

Itemization

Copyright Capgemini 2016. All Rights Reserved

31

Workflow

Creating a new Expense Claim

Itemization. Hotel is only one expense type for which itemization is mandatory in MyExpenses.

Click on the Hotel


expense from the
available expense types

Itemization is mandatory due to the fact that the hotel bill may contain a variety of
other expenses like room fees, meals, parking, telephone and data to name a few

Copyright Capgemini 2016. All Rights Reserved

32

Workflow

Creating a new Expense Claim

Itemization

Fill in all the necessary


details of your hotel stay
Please note you need to
enter the total amount of
your stay here. You will be
able to enter the break up
of costs on the next
screen.
Click on Save & Itemize

Copyright Capgemini 2016. All Rights Reserved

33

Workflow

Creating a new Expense Claim

Itemization

Enter the check in and


check out date and the room
rate

The Expense appears here

Fill in the additional


charges(per night) as
applicable

Once all details are


filled, click on Save
Itemizations

Copyright Capgemini 2016. All Rights Reserved

34

Workflow

Creating a new Expense Claim

Itemization

After itemization, if there is any


amount pending, it will appear
here.

Select an expense type for the


pending amount

Add the additional expense


and click save

Copyright Capgemini 2016. All Rights Reserved

35

Workflow

Creating a new expense claim

Available expenses(AMEX)

Copyright Capgemini 2016. All Rights Reserved

36

Workflow

Creating a new Expense Claim

Available Expenses (AMEX)

To add the available AMEX


expenses, you can go to the home
page and go into Available
Expenses OR

You can click on Import


Expenses while in the expense
report

Copyright Capgemini 2016. All Rights Reserved

37

Workflow

Creating a new Expense Claim

Available Expenses (AMEX)


You will be able to see all your
AMEX expense here (for interfaced
cards alone)
You can select the ones
applicable and either add it
to the same claim or create
a new claim for them

You are required to submit your AMEX claim, official and personal(including charges
reversed by AMEX) within 30 days of its occurrence. Company will not make any payments
to AMEX for personal expenses. You will not be able to submit any claims till you clear the
AMEX expenses which are pending over 30 days.

Copyright Capgemini 2016. All Rights Reserved

38

Workflow

Submitting Claims

Copyright Capgemini 2016. All Rights Reserved

39

Workflow

Submitting Claims

Once you are ready to submit your expense claim, you need to set your
approval workflow

Under Details, click on


Approval Flow

Copyright Capgemini 2016. All Rights Reserved

40

Workflow

Submitting Claims

You will get a pop up prompting you to


choose the Approver.
Just type in * and it will show you all the
approvers associated with this code.
You will also be able to see global
approvers here.
Select the required approver as
informed by your project manager and
click submit claim

In case you do not see the approver name here, it means


1. The approver is not yet tagged to the code. In this case, please contact your project controller/ finance
controller to have them added to the approver table.
2. For VPs in ACIS and BSv, the supervisor is the default approver and hence submitter will only see
supervisor while choosing an approver
MyExpenses has a simple one level approval hierarchy so make sure you select the correct approver on
this screen. Normally your project manager should be the expense approver except for VPs as
mentioned above
Copyright Capgemini 2016. All Rights Reserved

41

Workflow

Submitting Claims

Accept the confirmation


agreement and submit

And your claim is successfully submitted.


You can see the summary of you claim here.

Copyright Capgemini 2016. All Rights Reserved

42

Workflow

System Emails

Copyright Capgemini 2016. All Rights Reserved

43

Workflow

System Emails

You will receive emails from MyExpenses through the life cycle of your expense report. Please keep an eye out
for them.

Once you submit the expense report, an email will be sent


to you and the approver requesting him to take action

In case you are assigned as a delegate then you will


receive system emails on behalf of the actual approver

Once the expense report is approved, it will go for audit approval.


You will receive an email when the status changes

Any time there is status change on your expense,


MyExpenses will send out an email to you
Copyright Capgemini 2016. All Rights Reserved

44

Delegating access in MyExpenses

Copyright Capgemini 2016. All Rights Reserved

45

Delegates

You can assign another employee to act on your behalf in MyExpenses. This functionality
will prove useful for senior employees who want to delegate their access to Admin
Assistants or when Employees are on long leaves

Under Profile, go to Profile


settings

Click on Expense Delegates

Copyright Capgemini 2016. All Rights Reserved

46

Delegates
Adding and modification

Click on Add
In the search box, Search using
employee name/email address/
employee ID/login ID and select
the employee

Once selected, tick the task you want


them to perform.
Click on Save
You can also edit access levels from
this screen at a later time

You can add multiple delegates. Just follow the same process. Multiple delegates can
have different access levels.
Copyright Capgemini 2016. All Rights Reserved

47

Delegates

Access Levels

Access Level

Description

Can Prepare

User can prepare claims on your behalf. This additionally implies that the user will also be able to view your
receipts

Can Submit claims

User can submit claims but this additionally implies that the user can prepare claims and view receipts as well.

Can View Receipts

This cannot be selected as a stand alone access. It will go hand in hand with one of the other.

Receives Emails

You can assign a user to receive all notifications on your behalf without any additional implications

Can Approve

This is allows the user to approve claims on your behalf. The user will be able to see all approvals pending in
your queue

Can Approve temporary

If you leave this field blank, then your delegate can approve claims on your behalf indefinitely. To assign the
approval rights for a limited time, enter the start and end dates accordingly. Note the duration is valid only for
approval rights

Receives Approval Emails

Your delegate will receive approval related notification on your behalf. There are no additional implications to
this.

Copyright Capgemini 2016. All Rights Reserved

48

Delegates

Delegates Access view

If you are setup as a delegate for


another user. You can check what
rights were delegated to you by
going to the Delegate For section.
Please note, you will be able to
only view the rights and not
change them.

Copyright Capgemini 2016. All Rights Reserved

49

Delegates

Acting as a delegate

Go to the Profile Section


Under Acting as other user, select
the user you want to act as a
delegate for from the dropdown

Once selected, click on Start Session

Copyright Capgemini 2016. All Rights Reserved

50

Delegates

Acting as a delegate

You will notice that you are acting as


your delegator now

Once you sign in as a delegate, you can perform all the functions that you have been
granted access to.

Copyright Capgemini 2016. All Rights Reserved

51

MyExpenses on Mobile

Copyright Capgemini 2016. All Rights Reserved

52

Concur Mobile App

Go to Profile Settings

Click on Mobile Registration

Copyright Capgemini 2016. All Rights Reserved

53

Concur Mobile App

Set you PIN. This PIN will be


used to access the Concur
App

Download the Concur app on you


phone and install it.
Login using PIN

Per Diems cannot be claimed through the App

Copyright Capgemini 2016. All Rights Reserved

54

Meet the Support team

Copyright Capgemini 2016. All Rights Reserved

55

Following are the Help Desk email ids to contact for any queries

ACIS

financeexp-reimburse.in@capgemini.com

FS

finuser1.fssbu@capgemini.com

BSv

cgbsil-expenseclaims.in@capgemini.com

For Hardware / Login / Mobile apps installation related issues, please raise a ITSM
ticket in India service desk

Copyright Capgemini 2016. All Rights Reserved

56

Conclusion

Conclusion

Copyright Capgemini 2016. All Rights Reserved

57

Conclusion
MyExpenses has a direct interface for AMEX card. Employee prepares only the expense
report and company pays to AMEX (Applicable for E & F grades only and for existing card
holders in C & D grades).
Submit AMEX claim within 30 days of occurrence else you will not be able to
claim further expenses

Claims pertaining to expenses which have been incurred during travel to certain
European countries still need hard copies due to prevailing regulations(refer
annexure II).

There is an escalation matrix built into the tool. If your claims are not approved
within 10 days then it is escalated to approvers supervisor

You can use the MyExpenses(Concur) App to submit your claims

Copyright Capgemini 2016. All Rights Reserved

58

Q&A

Copyright Capgemini 2016. All Rights Reserved

59

Thank you !
About Capgemini
Now with 180,000 people in over 40 countries, Capgemini is
one of the world's foremost providers of consulting, technology
and outsourcing services. The Group reported 2015 global
revenues of EUR 11.915 billion.
Together with its clients, Capgemini creates and delivers
business, technology and digital solutions that fit their needs,
enabling them to achieve innovation and competitiveness. A
deeply multicultural organization, Capgemini has developed its
own way of working, the Collaborative Business Experience,
and draws on Rightshore, its worldwide delivery model.
Learn more about us at www.capgemini.com.

www.capgemini.com
The information contained in this presentation is proprietary.
2016 Capgemini. All rights reserved.
Global Enterprise Model (GEM) 2016. Capgemini. All rights reserved.

Annexure I

Important Links

Important documents that will help you with your claim will be available on
Talent India > About Us > Finance > MyExpenses > Reference Documents

Copyright Capgemini 2016. All Rights Reserved

61

Annexure II

1.
2.
3.
4.
5.
6.
7.
8.

Countries that need hard copies of receipts

UK
Denmark
Netherlands
Sweden
Finland
France
Norway
Austria

Copyright Capgemini 2016. All Rights Reserved

62

Annexure V

MyExpenses button/ icon description

Attendees: Indicates that an expense entry has associated attendees


Approve: Approve the expense report for processing
Credit Card Transaction: Indicates that an expense entry was from a credit card transaction
Comments: Indicates that an expense entry has comments associated with it
Delete Report: Deletes the current expense report
Details: Provides options to view details of the expense report such as the report header, allocations, and audit trail
Exceptions: Indicates that an expense entry has an exception associated with it
Import: Provides access to import trip details or credit card charges to the current expense report
Multiply: Reverses the exchange rate when working with foreign out of pocket transactions
New Attendee: Add a never before used attendee to an expense report
New Expense: Create an out of pocket expense entry
New Expense Report: Create a new expense report
Next: After creating the expense report header go to the next step in the process
Non- Reimbursable Expenses: Indicates that an expense entry was marked as Non- Reimbursable
Print: Print the fax cover page or detail report for the current expense report
Receipts: Access to attach receipt images or view previously attached receipts
Save: Save the current expense entry
Itemize: Itemization of the current expense entry
Send Back to Employee: Allows the approver to send the expense report back for corrections
Submit Report: Submit the expense report for approval
Show / Hide Itemization: Click this icon to view or hide itemization specifics

Copyright Capgemini 2016. All Rights Reserved

63

You might also like