Art of War by Huawei
Art of War by Huawei
Art of War by Huawei
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In 1992, Huawei began producing its own switchboards. For the first time, the
fledgling companys sales exceeded CNY 1 million (USD 0.156 million).
In 1993, Huawei created a breakthrough in the domestic telecommunications
market by exploiting the hidden demand in Chinas rural areas, riding a wave of
high-speed development, and effectively neutralizing multinational mega brands,
such as Alcatel-Lucent, Motorola, and Siemens, who had traditionally dominated
the China market.
In 1997, Huawei introduced and implemented a top-down systematic practice of
world-class management consulting firms and established international standardsbased IT management systems for Integrated Product Development (IPD), Integrated Supply Chain (ISC) Management, Human Resources Management, Financial
Management, Quality Control, and a myriad of other operational functions. Huawei
initiated a strategy of cooperative partnerships with multinational heavy hitters, such
as the Hay Group, PWC, FhG, and others. After 5 years of improvement and change
management, customer demand driven development, and implementation of supply
chain processes, Huawei achieved a significant competitive advantage, consistent
with customer interests, and further consolidated its core competitiveness in the
industry.
In 1999, Huawei achieved sales of CNY 12 billion (USD 1.88 billion), and by
2000, sales had almost doubled to CNY 22 billion (USD 3.44 billion).
In 2003, Huawei implemented the Going Out strategy. Including its overseas
investments, Huawei now employs over 35,000 people, of whom 85 % have college
degrees or higher. About 48 % of Huaweis employees are engaged in R&D. 10 % of
annual sales are re-invested in scientific research with world-class enterprises such
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as TI, Motorola, Intel, AT&T, ALTERA, SUN, Microsoft, and many others, making
Huawei an industry leader with broad involvement in technical and marketing
cooperation. By the end of 2005, Huawei had accumulated more than 11,000 patent
applications and become the single largest holder of domestic Chinese patents.
Huaweis independent R&D products cover switching, access, transmission, mobile communication, intelligent networks, support networks, ATM, access servers,
routers, Ethernet switches, televideo conferencing, among others. Major telecommunication equipment and services form the core self-developed technology systems, providing fixed networks, mobile networks, and the full spectrum of data
communications network solutions, especially in emerging optical networking,
mobile communications and the broadband industry. Huawei has seized a leadership
position in the communications markets. Key components of Huawei products use
in-house designed integrated circuit chips.
Currently, Huawei has established more than 100 worldwide branches, with
international research institutes in Dallas, Bangalore, Stockholm, Moscow, as
well as domestic locations in Beijing, Shanghai and elsewhere throughout China.
Huaweis products and solutions are in use in Germany, Spain, Brazil, Russia,
Egypt, Thailand, Singapore, and South Korea. Altogether, Huawei products are sold
in more than 100 countries and used by 28 of the worlds top 50 operators, globally
servicing more than 1 billion users.
The chronology outlined above shows that Huawei has become and remains a
major industry player despite intensifying industry competition, thus creating its
own spring. However, IT is a cutthroat industry without development, enterprises die. Huawei thus cannot rest on its achievements, and must continuously
innovate and develop to survive. Huawei has developed an enviable and sustainable
development program that has been operating successfully for over a decade. The
key management philosophies of Huawei are presented below.
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Co., Ltd., Special Economic Zone Gazette, China (Issue No. 10, 2005).
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origin of the dialectics of Huaweis sense of crisis strategy. Chapter Two, Waging
War and Chapter Seven, Maneuvering of Sun Tzus Art of War, state that: only one
who is thoroughly acquainted with the evils of war can thoroughly understand the
profitable ways of waging war and maneuvering with an army is advantageous;
maneuvering with an undisciplined multitude is dangerous. This philosophy sees
the use of troops as a double-edged sword. Though success can be achieved through
glorious military achievements, the path is strewn with hidden enemies and saps
national resources. Even allies may suddenly become enemies. Consequently, the
country requires a constant sense of crisis where the potential for military action
always exists. Such an environment improves the success of military campaigns and
increases the likelihood of Winning a Quick Victory, thus conserving resources
and reducing the likelihood of a real crisis.
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situations, resort to stratagem. In desperate positions, fight. There are roads which
must not be followed, armies which must not be attacked, towns which must not be
besieged, positions which must not be contested, and commands of the sovereign
which must not be obeyed. It is often argued that only when generals become
proficient in the use of all these machinations of war and experienced in adapting
their strategy to diverse situations can they truly use troops effectively.
Throughout its past 20 years of operations, in accordance with different development stages and situations, Huawei has implemented various management strategies
and tactics to overcome internal and industry barriers. Prior to 1995, Huawei barely
had a toehold in the industry, and faced a fiercely competitive environment and giant
rivals. As a fledgling company in the domestic communications industry, Huawei
sought to gain a firm foothold for itself in the face of competition. The main problem
Huawei faced was how to develop core products and competitiveness. Huawei
thus focused on research and development, and invested heavily in developing
internal R&D manpower, materials, and financial resources. From 1995 to 1998,
with the gradual opening up of the domestic telecommunications equipment market,
Siemens, Sony-Ericsson and other giant multinationals entered the domestic market,
and immediately carved out enormous and often monopolistic market positions. To
survive, Huawei needed to defeat these international competitors in the domestic
market, which it did by focusing on market development, and cultivating its marketing staff. After 1998, riding on its domestic success but also seeking alternatives
to competing in the increasingly challenging domestic market, the company shifted
its focus abroad, implementing a period of internationalization that saw it enter the
international market.
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From 1998, Huawei applied this same strategy in the global market, focusing
on underdeveloped markets before going after more mature markets. Initially,
Shenzhen Huawei targeted neighboring Hong Kong. Huawei then focused on
developing countries with relatively large untapped markets primarily Russia and
South America. In 2000, Huawei launched operations in other developing regions,
including Thailand, Singapore, Malaysia, and other Southeast Asian markets, as
well as the Middle East and Africa. Huawei later also targeted markets in socalled developed countries, first France, then the Netherlands, and finally fighting
for market share in England. Huawei has now established a firm foothold in the
European market.
Huaweis guerrilla warfare fully embodies the Art of War tactics of avoid the
main force and attack the vulnerable spot. Ancient Chinese military tactics are
likened to water, which in its natural course runs downwards from high places.
The Chinese strategy in war thus is to avoid what is strong and strike at what
is weak i.e., to target low hanging fruit. Water mobility and its ubiquitous
adaptability are reflected in warfare. In war, combatants should avoid what is strong
and strike at what is weak, act according to circumstances, and give full play to ones
own characteristics as well as seeking to defeat the enemy. When applied to the
battlefield of business, this philosophy requires that companies avoid competing
in saturated markets, focus on market segments ignored by competitors, and create
competitive differentiation.
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a common enemy in the same boat, they will also help each other, as united as the
left and right hands. The skillful tactician may be likened to the shuai-ran. Now the
shuai-ran is a snake found in the Hengshan Mountains. Strike at its head, and you
will be attacked by its tail; strike at its tail, and you will be attacked by its head;
strike at its middle, and you will be attacked by both head and tail. With its wide
ranging alliances, Huawei was able to lead a sufficient force to neutralize one of its
most powerful international competitors. Like the shuai-ran snake of Mt. Hengshan,
the head and tail rescued each other, warded off attacks and launched their own
powerful counter-attack.
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Motivating Staff
Huawei follows the principle, Never put Lei Feng at a disadvantage. This
means that the company pursues a high-wage, high-benefit compensation system,
consistent with Sun Tzus Handsome salary philosophy of military management,
to motivate employees by appealing to their materialism. Article 69 of the Huawei
Basic Law stipulates that: Huawei shall ensure during times of economic prosperity and positive development that the per capita income of its staff shall exceed its
industry and regional competitors.
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is behind every call to action, has a vast breadth of knowledge, is familiar with Mao
Zedong thought, and speaks logically and eloquently at meetings. His articles are
required reading for employees, and he is the undisputed spiritual leader of Huawei.
Mr. Ren Z.F. is the ruler of an empire engaged in a ferocious business war. He
shows loyalty and courage, piercing eyes and a stable character, but is not overtly
aggressive. He never takes the initiative to provoke a dispute with opponents, nor
does he engage in risky business. He is characterized by generosity, kindness, and
warmth.
Like founder, like enterprise, so the saying goes. In China, behind every
successful business lies the superior wisdom and ability of a strong leader. Huawei
is no exception. Mr. Ren Z.F.s military-style, vigor, and resolute character created
Huaweis ferocious and resilient Wolf culture. Many Chinese corporate cultures
strongly reflect the characteristics of their bosses, and Huawei is no exception.
Mr. Ren Z.F.s ideology permeates the history of Huawei. Mr. Ren Z.F. is Huawei
and Huawei increasingly resembles Mr. Ren Z.F. This situation inevitably leads
to concern about Mr. Ren Z.F.s successor. Can a suitable successor be found and
trained? How will Mr. Ren Z.F.s successor overcome the obstacles he will face?
Can the Huawei culture continue to flourish after Mr. Ren Z.F.s departure? For
how long can Huawei sustain rapid growth? If some day, Mr. Ren Z.F. suddenly
departed, what would Huawei be like without him?
6.7 Commentary
To other private enterprises in China, Huawei is a compelling, often controversial
company. From the self-professed Wolf Culture to the staff Mattress Culture;
from the Winter of Huawei to the Huawei Basic Law; from the staff practice of
a Karoshi Culture to Mr. Ren Z.F.s article Hard Work Ensures Great Success!,
and the more recent mass layoffs and staff re-signing of contracts, all these elements
have contributed to significant achievements. Huaweis success is commendable. It
has achieved rapid development amidst strong competitors in the IT and foreign
high-tech industry with its strategy of Rushing out of Asia and striding into the
world.
Huaweis success is based on a culture of militarization. This is immediately
apparent on entering Huawei. The philosophy of one of the best known works of
traditional Chinese culture, the Art of War, affects the management of Huawei at all
levels, and significantly influences the companys rapid development. Huawei can
be said to employ a typical oriental style of management.
It is often said that doing business is like waging war. This phrase describes
the present era of fierce business competition and may hold some truth. But in
fact the phrase should be considered carefully, and does not necessarily hold true
for Huawei. Military and business wars differ in ends and means. The purpose
of a military war is to defeat the enemy and win, even using unscrupulous
means to achieve this. Meanwhile, a business war emphasizes both competition
References
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and cooperation, and while enterprises are rivals, they may also be cooperative
partners. Competition thus should follow the rules of market competition, rather
than being a fierce, unscrupulous, life and death ordeal. Although both fierce
business competition and a sense of urgency are important, the Art of War also says:
The principle of Kings Wen and Wu was to alternate tension with calm. Modern
management emphasizes people first, and human resources are the most important
capital of high-tech companies. Excessive emphasis on competition, ignoring the
human harmony within and outside businesses, will create a sick corporate culture
and reduce enterprise competitiveness.
Like many high-tech IT companies, Google Inc. has created a relaxed office
environment and a battery of user-friendly management practices, including flexible
working hours and even allowing employees to bring pets to work. Microsoft and
others use similar management styles. These practices, while on the surface appear
very Western, may in fact be consistent with OM culture. After all, OM culture
stresses: Favorable weather in heaven is less important than advantageous terrain
on earth, and advantageous terrain on earth is less important than human unity.
Only by full consideration of OM and comprehensive study of Eastern thinking can
a business achieve good health and sustainable development.
In the face of intensifying industry competition and challenges, what is the next
step for Chinas controversial wolf?
References
1. Ren ZF (2001) Huaweis Winter. Corporate Culture (12):13
2. Sun Yougang (2005) Existence vs. paradox Huaweis corporate culture. Enterprise Management (6):22