User Multi6 Parts en-GB SCANIA

Issue 2009:01
Scania Multi
Parts
User guide
Scania CV AB 2009, Sweden
en
Contents
Introduction
Send report
Navigation in Scania Multi
Vehicle/engine data
Search in Multi
Image processing
Parts
Information in Acrobat Reader
................................................................................. 4
Help in Multi ..................................................................... 4
................................................................................. 5
General information about the function ............................ 5

Contents of reports .......................................................... 5
Recipient of the report...................................................... 5
................................................................................. 6
The Navigator ..................................................................

Shortcut keys ...................................................................
Context menu ..................................................................
History .............................................................................
History buttons.................................................................
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8
8
9
9
............................................................................... 10
Searching by vehicle/engine data ..................................

Classification of vehicle/engine data ..............................
Using the vehicle/engine window ...................................
Vehicle/engine data field................................................
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12
13
17
............................................................................... 18
Search part .................................................................... 18

Search replacement....................................................... 20
............................................................................... 22
Pictures in the viewer ..................................................... 23

Pictures in Acrobat Reader ............................................ 25
............................................................................... 26
General information on parts..........................................

Different parts ranges ....................................................
Updating ........................................................................
Select parts....................................................................
Select part from illustration.............................................
Service Exchange System .............................................
Accessories ...................................................................
Display reference...........................................................
Display information ........................................................
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31
32
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33
............................................................................... 34
Scroll.............................................................................. 34
Search text..................................................................... 35
Selection list
Notes
Print
............................................................................... 36
Overview list ..................................................................

Add ................................................................................
Edit ................................................................................
Delete ............................................................................
Add a blank line .............................................................
Clear ..............................................................................
Save ..............................................................................
Saved selection lists ......................................................
Send order .....................................................................
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41
............................................................................... 42
In the Navigator.............................................................. 42
In the vehicle/engine window ......................................... 43
............................................................................... 44
Preview .......................................................................... 44
Parts .............................................................................. 44
Selection list................................................................... 45
Connection to dealer system
............................................................................... 46
Local chassis register
............................................................................... 47
Export and import
Configure Multi
Troubleshooting
Add new chassis............................................................ 48

Delete chassis ............................................................... 48
Selection........................................................................ 49
............................................................................... 50
Export ............................................................................ 50
Import ............................................................................ 51
............................................................................... 52
General ..........................................................................
Paths to Multidata ..........................................................
Connection to dealer system .........................................
Updating ........................................................................
Settings..........................................................................
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............................................................................... 57
Introduction
Introduction
Scania Multi is an aid to quickly and effectively
find the right parts for a vehicle or an industrial
or marine engine.
Searches in Multi are fastest if you can specify
which vehicle or industrial and marine engine
you wish to work with before starting a search.
Information which is not relevant will then be
omitted by Multi.
Multi may have a direct connection to the dealer

system or can be used as a stand-alone system.
This version of Multi incorporates the parts
catalogue.
The user is assumed to have a basic knowledge
of Windows and also be familiar with the way
Scania service literature is structured.
Help in Multi
As a supplement to the User Manual the
program incorporates a help file. The help file
contains largely the same information as the
user manual but provides more detail in some
areas. You can find the help file under the
question mark in the button bar or in Help and
Contents on the menu bar.
Select Abbreviations in the Help menu to

display a list of abbreviations in the help
file.
Send report
Send report
General information about
the function
If you find a fault or incorrect information in
Multi, you can send a report. Click the Send
report e-mail button on the button bar to open
an e-mail message.
Note: In order to use the function, the computer
must be connected to the internet and an e-mail
sender must have been configured for the
computer.
Contents of reports
The following contents are automatically added
to the e-mail message:
Information text about where it is being

sent, including a link to SAIL, where the
link to FRAS can be found.
An attachment which consists of an image

of the window displayed in Multi at the
moment when you clicked on the e-mail
button.
If you have configured Multi with a standard

address for the recipient, the address is
automatically added to the message.
You can edit the message just like a normal
e-mail message.
Recipient of the report

The report is sent to the person or function that
can pass the fault on to Scanias fault reporting
system FRAS.

Different features and tools in Multi are
described here. They are located in the menu bar
and toolbar at the top of the screen when you
start Multi.
The names of the different buttons can be seen
by moving the mouse pointer over the buttons
when the buttons are highlighted in blue. When
you have clicked on a button it is highlighted
with a blue background.
1
2
3
4
5
6
7
8
Navigator
Vehicle/engine data
Parts
Service Exchange System
Accessories
Selection list
Saved selection list
Add to selection list
Multi sorts all information according to a

component structure, the BTI structure. This has
been developed for Scanias aftermarket
information and contains twenty main groups
with associated subgroups.
The purpose of the BTI structure is to facilitate
searching for information in all aftermarket
technical information.
More information about the BTI structure and
its contents can be found in the help file
accessed from the question mark (?) on the
menu bar.
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10
11
12
13
14
15
Search
Search replacement
Back
Next
Help
Send report
Links
The Navigator
You can access the higher and lower levels of
the BTI structure by means of the Navigator,
which acts as a file manager. It is automatically
displayed when a function which uses the BTI
structure has been selected.
Click on a tab or the text of a main group to
expand it. The active tab is highlighted in blue.
Note: The View menu (1) allows you to choose
to view section codes for spares.
The information itself is retrieved when you
click on the relevant heading, but not the
headings of the subgroups which have no
information of their own.
You can change the width of the Navigator by
moving the right edge with the cursor and
dragging it in.
Note: Information is filtered when you select a
tab for one of the main groups. But only the
selected main group will be filtered.
In most cases when the navigator is open it takes

space from the information that is to be viewed.
When you have selected a section: click the
Navigator icon or press the F2 key, and it will
close and leave room for other information.
You can choose to hide the Navigator
automatically after clicking on an information
type from the View menu. You can choose to
always view the small navigator tabs in the same
way, (only applies to parts).
You can also navigate directly from, for
example, engine in a partial specification on a
chassis number to engine in the parts catalogue.
Shortcut keys
You can reuse information in all fields into
which you can enter text. This means that you
can use the shortcut key to highlight text and/or
figures, copy, Ctrl+C, and paste, Ctrl+V, and
press Enter to search for example.
Context menu
To assist you a context menu is displayed when
you right click. The other options available in
the context menu vary depending on the position
of the mouse pointer and which program version
you are using.
History
History on the menu bar offers a shortcut to
previously accessed information.
When you move between different sections in
Multi, the program saves the sections used. The
last 20 sections used are saved under the
relevant function.
Clicking on a section under History will take
you straight back to the section again.
The stored history is deleted when you close
Multi.
History buttons
You can use the arrow buttons in the toolbar as
an alternative to the History list. The left
arrow (1) will take you one step back in the
history each time you click it. The right
arrow (2) will accordingly take you one step
forward in the history.
Otherwise, the arrow buttons work in the same
way as the History list.
Vehicle/engine data
Vehicle/engine data
Searching by vehicle/
engine data
An essential part of Multi is searching by
vehicle/engine data. If a vehicle/engine is
specified by a chassis or engine number, only
information relevant to that particular vehicle/
engine is displayed. Other information is
filtered out. Use vehicle/engine data to reduce
search times and reduce the risk of wrong
selections in Multi.
The vehicle/engine data window opens
automatically when you start Multi.
Filtering is most efficient and searching is
easier if you enter the chassis number, engine
number or registration number of the vehicle/
engine when starting the search.
You can also specify the directory when you
have entered Vehicle/Engine type.
If the number is not available, filtering of
vehicle type is possible, for example 3 series
bus, but the filtering will not be as efficient.
10
Vehicle/engine data
As a last choice, All can be used. The search

will be completely unfiltered.
If Multi cannot find the chassis or engine
number you entered, it could be that the
particular vehicle/engine belongs to a region
which has not been installed in the database.
For more information refer to Classification of
vehicle/engine data.
The vehicle/engine data will be available
during a session until you select a different
vehicle/engine or exit the program.
The vehicle/engine information in Multi has
been taken from the CHIN database and shows
vehicles as they were delivered from the
factory plus any reported modifications.
The vehicle/engine information stored covers
trucks from the 3 series onwards, buses
manufactured from October 1991 onwards and
industrial and marine engines from 1996
onwards.
11
Vehicle/engine data
Classification of vehicle/
engine data
The amount of information related to specific
vehicles/engines has increased. Because of this
there is so much data that it has been divided
into regions.
To install vehicle/engine data select which
regions you wish to install. More information is
available in the Installation instructions.
The regions are divided into:
Africa
America
Asia
Australia and Oceania
Europe
Scania Engines
The help file in Contents in the Help menu

contains information on the countries that make
up a region. There are no countries in the
Scania Engines region but all the industrial and
marine engines.
12
Vehicle/engine data
Using the vehicle/engine

window
Click on the toolbar button or select the
Chassis/Engine data command in the
Functions menu.
Vehicle/engine data can be retrieved in
different ways: via chassis number, registration
number or engine number.
The chassis window is divided into three main
sections:
1 Chassis/engine search (1).
2 Chassis/engine information (2).
3 Vehicle/engine data (3).
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Vehicle/engine data
Chassis/engine search
4 Chassis serial number (4): Enter the
chassis serial number.
5 Vehicle/Engine type (5): Select type by
clicking the arrow and selecting from the
list.
6 Registration number (6): If you are
connected to the dealer system or if
registration number data has been entered
in the local register, you can enter the
registration number of the vehicle and click
Search (9).
7 If you select Vehicle/Engine type, you can
also specify the folder (7) for some of the
options.
8 Engine number (8): Enter the engine
number of the vehicle/engine.
9 Click Search (9) and Multi will search for
chassis data in the chassis database.
The information will be shown on the chassis
data tabs.
Multi then retrieves the chassis number which
is linked to the registration number. Then Multi
will search for chassis data. If the chassis is in
Multi, the relevant chassis data will be shown.
For more information refer to Local chassis
register.
14
Vehicle/engine data
Quick navigation for the Vehicle/

Engine type option
When you search with this option, a window
opens with the Navigator and a picture of the
vehicle type or engine option concerned.
When you click on a section in the Navigator,
a quick navigation menu (1) is displayed which
takes you to the following information areas:
Spare parts
Standard times
Menu price
Exchange parts
Workshop manual
TI
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Vehicle/engine data
Vehicle/engine information
1 Chassis/Engine Information: General
information about the vehicle/engine is
displayed on the left.
2 Deviations: The factorys computer
system cannot handle deviations from the
specification for older vehicles
automatically. They are therefore
displayed as a text string in the field on the
right.
Sometimes an S-order number may be
indicated. This number can be used as a
reference when contacting the factory about
any queries.
The FFU number is also displayed here when
the vehicle is fitted with FFU equipment. A
ZZC number is also displayed for a bus with
customer-specific equipment.
If the figures are displayed as a link, blue
underlined figures, a PDF document containing
more information is linked to the number. Also
applies to ZZC numbers.
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Vehicle/engine data
Vehicle/engine data field

The vehicle/engine data field changes when
you have searched on the chassis or engine
number. It is divided into three tabs:
1 General information (1): This shows
general information on the chassis or
engine, e.g. delivery date.
2 Technical information (2): The entire
chassis specification is shown here. You
cannot change this. At main group level
you can navigate directly to the different
types of information. Click on the main
group and select the type of information in
the context menu which is displayed.
3 Notes (3): Click on the tab, the toolbar
button, Notes in the context menu or select
Note in the Notes menu to make a note.
A symbol at the top left corner of the window
will indicate whether there are any notes for the
current item.
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Search in Multi
Search in Multi
Search part
You can find information on a particular part
by using different search terms.
Filtering is carried out by the chassis number or
vehicle type entered into the chassis dialogue
box. There will be no filtering if you have
selected All.
Note: Searching in all main groups,
particularly by designation, takes a long time
and cannot be interrupted.
Click Search on the toolbar or select the
command Search part from the Tools menu.
1 Select Search definition (1). You can
choose between Part number, Description,
Component code or System.
2 Enter the number/designation (2).
You can combine an incomplete
designation with the * character when
performing a search. An asterisk can be
used to replace one or more characters of
any kind. The conditions that apply to the
different search definitions are set out in
the description in the text box.
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Search in Multi
3 Select the group (3) you want to search in.

If you do not know which group the part
belongs to you can ask Multi to search
through all groups.
4 Click Search (4).
The number of sections found containing the
required designation is indicated in the Rows
box on the right.
5 Highlight the section you wish to view and
click Open (5) or double-click on the
section to view it.
If Multi does not find what you are looking for,
you will be asked if you would like to continue
the search in the replacement list, if it has not
been filtered. If you obtain no hits in a search it
may be due to what has been selected in the
chassis window. If you selected All, the Search
replacement dialogue should be displayed.
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Search in Multi
Search replacement
If a part number is shown in italics and greyed
out and an icon is shown in the References
column, a replacement is available. Click the
double binoculars icon to display the Search
replacement window.
You can also open the window by selecting
Search replacement in the Tools menu or in
the Search part dialogue.
A part may be replaced by one or more parts.
The replacement may in turn be replaced by one
or more new parts.
1 Enter the part number you are searching
for (1).
2 Click Search (2).
3 If there is a note on the part, a symbol is
displayed in front of the part (3).
4 Click on the symbol to display information
about the part in the Notes window (4).
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Search in Multi
You can change the number of parts:

5 Click the current part to highlight it.
6 Click Add to selection list (5) to add the
highlighted part to the selection list.
7 Click the selection list icon and highlight
the part to be edited. Click Edit (7). A new
window opens.
8 Change the number of parts and then click
Add to selection list (8) to update the
selection list and the window will close.
21
Image processing
Image processing
Images are displayed in various ways in Multi.
Some images are displayed directly in the Multi
window and some directly using a viewer. For
more information refer to Pictures in the viewer.
There are other images in PDF files which are
viewed with Acrobat Reader.
22
Image processing
Pictures in the viewer

The pictures can be manipulated using the
buttons in the button bar. These buttons allow
you to:
1 Print. The printout shows the image as it is
displayed on the screen.
2 Restore to original.
3 Magnifier. See the Magnifier section.
4 Global View. See the Global View section.
Zoom in and zoom out

To enlarge the image (zoom in), left-click in the
image.
To shrink the image (zoom out), right-click in
the image.
Manipulating windows
Change the size of window by dragging a corner
with the mouse pointer.
Close windows by clicking on the cross in the
top right corner.
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Image processing
Magnifier
Click the Magnifier button (3). A new window
will appear enlarging the area you are pointing at
with the mouse pointer in the large window. This
helps when tracing a cable, for example.
Change the magnification level by using the
scale on the left in the magnification window.
Global View
Click the Global View button (4). A window
will now be displayed with a global view. The
area shown in full screen is marked with a red
rectangle. Move the red rectangle in the small
window to navigate in the large window.
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Image processing
Pictures in Acrobat Reader

Multi uses Acrobat Reader to display some
information. In this program you can zoom into
different parts of a picture for a better view. The
appearance and location of the buttons may vary
depending on the program version.
Adjust the size to the window

Adjust the size of the document to the window
using these buttons. The left button adjusts the
height of the document and the right one adjusts
the width of the document.
Zoom in and zoom out

You can choose at what size to view the
document.
Select which tool you wish to use via the

arrow button on the right of the zoom-in
tool: zoom in, zoom out or dynamic zoom.
If you select the alternative at the bottom,
these buttons are shown on their own
toolbar.
If you select dynamic zoom, the
magnification is changed by clicking and
dragging up and down in the picture.
You can also enter the size with the plus and
minus buttons. The size is shown in the box
between the buttons.
Select a size from the list that is displayed

by clicking on the arrow.
25
Parts
Parts
General information on
parts
Click on the toolbar button or select Parts in
the Functions menu.
You can make a selection of parts to be ordered
with or without access to vehicle/engine data.
However, the search is faster using vehicle/
engine data.
Find the required section with the help of the
Navigator, see Navigating in Scania Multi.
Help is provided in the form of a parts picture
for the section you have selected.
When you hide the Navigator, both the parts
picture and the parts list can be viewed.
The position, part number and description of
the parts is displayed.
If a dot is shown in front of the part, it is

included in the part immediately above
which has no dot.
If a two dots are shown in front of the part,

it is included in the part immediately above
which has only one dot, etc.
You can obtain a printout of the picture or the

picture and the parts list. For more information
refer to Print.
26
Parts
Parts dialogue with Navigator
Parts dialogue without Navigator
27
Parts
Different parts ranges
Updating
Multi can display two different ranges. One is

applicable to Latin America and one to the rest
of the world. You can change the settings for the
range to be displayed in Multi Config. You only
need to change the settings if Multi is installed
in Latin America.
The range is constantly being expanded and

replacements introduced. In order for Multi to
display current information, updates must be
applied at regular intervals. Refer to Configure
Multi for further information about
communication with the dealer system.
The parts that are not applicable to the range you

selected are greyed out. They are not available
from central warehouses at factory level. The
part may, however, be available at regional or
local warehouses.
Parts that are not applicable may be replaced.
Their part numbers are then shown with the
figures greyed out and in italics. In addition, an
icon, binoculars, is shown in the References
column.
Select parts
To select parts, highlight one or more lines

in the section list.
Highlight several lines by holding down the
Ctrl key at the same time as clicking on the
lines. When you highlight the part in the list,
the number for the part in the illustration is
highlighted.
Add the parts to the selection list by clicking

Add to selection list on the toolbar or select
Add to selection list in the context menu
which is displayed when you right click.
28
Parts
A list is displayed with the parts you selected.

1 Indicate the desired quantity by highlighting
the line concerned and typing the
quantity (1) on the keyboard.
Confirm with the Enter key.
2 Highlight any lines you wish to remove and
then click Remove part (2).
Tip: In the Add parts to the selection list
window, the quantity is set to 1 for all listed
parts and the number one is highlighted in the
Quantity box. Use the numeric keypad to enter
the quantity you require and press Enter when
each line is finished so that the next line is
automatically highlighted.
When you have picked out all the parts that are
needed for a job order, you can print the
selection list. For further information see Print.
106 988
3 After the last line Add (3) is highlighted.

Press Enter again to add the parts to the
selection list.
If Multi is connected to the dealer system you

can send the order there. In the window you can
see the quantity of parts that the dealer has in
stock and where they can be found in the
stockroom. You can also see whether the dealer
has ordered parts from the central warehouse,
On order, and the price of the part.
29
Parts
Select part from

illustration
You can also highlight the number of the part
you wish to select in the illustration.
If you hold the mouse pointer over a number

in the illustration, the part number and
description will be displayed.
If you click on the number, the part is

highlighted in the list on the right of the
illustration.
You can now click on several numbers in

the illustration to highlight several parts in
the list at the same time.
You can also highlight parts in the list to

activate the number in the illustration. To
highlight several parts in the list at the same
time, you must hold down the Ctrl key while
clicking on the lines in the list.
If you then right-click the context menu is

displayed. You can then choose to add parts
to the selection list.
In order to deselect one of the parts highlighted

in illustration, click on the highlighted number
you wish to deselect.
30
Parts
Service Exchange System

You can use Multi to obtain information from
the Scania Service Exchange System in PDF
document form.
1 Click Service Exchange System (1) in the
menu to display all available information
for each group.
Click the section you wish to view to open
the document in Acrobat Reader.
2 If a section is linked to it, the text See

Scania Service Exchange System (2) is
displayed as a link.
Click the link to display the section
concerned.
3 Click the link in the View links window (3)
to open the document in Acrobat Reader.
31
Parts
Accessories
If you want to know which accessories for
vehicles and drivers are available, click the
Accessories (1) button on the button bar. The
button only operates for the vehicle types for
which accessories are available.
When you click on a group of accessories, a
window opens with information about the
accessories that are available. This information
consists of a product description and part
number for ordering.
Accessories are grouped differently from other
information in Multi.
The information is shown in the form of PDF
files.
32
Parts
Display reference
If a part has a reference linked to it, an arrow is
shown in the References column.
1 Click the arrow (1) and the section
containing the reference will be
automatically displayed.
To return to the previous section, use History Parts on the menu bar or the arrow keys on the
toolbar.
Note: There are also references to complete
subgroups.
Display information
If information is available about a line or
heading, an icon with an I is displayed.
2 Click the icon (2) to display the information
text.
The serial number limits for the part row
concerned are also displayed in the text box.
If there is information about an entire section,
the same icon is displayed in the Navigator.
3 Hold the mouse pointer on the icon (3) to
display the information.
33

Some information in Multi is displayed in
Acrobat Reader. It starts automatically, for
example when you click on an information link.
Scroll
Scroll through the document by using the arrow
buttons. Click to scroll forwards or backwards.
Use the outermost buttons to scroll directly to
the first or last page of the document.
Use the round arrow buttons on the right to
scroll forwards or backwards in the history.
You can also scroll using the Scroll forwards

(Page down) and Scroll backwards (Page up)
keys on the keyboard.
In service booklets with bookmarks you can
move between the different chapters by clicking
on the different headings.
34
Search text
When a document is open in Acrobat Reader,
you can do a search in the text. Click Search
on the toolbar.
1 Enter the word you are looking for in the
field and click Search (1).
2 To hide the search box, click Hide (2).
35
Selection list
Selection list
The parts you have selected from different
sections remain in the Selection list. You can
save selection lists for 100 vehicles/engines.
1 You can view the selection list by clicking
Selection list (1) or by selecting the
Selection list command under Functions in
the toolbar.
2 Save your selection lists with Save (2).
3 To see the selection lists you have already
saved, click Saved selection lists (3) on the
toolbar.
Note: Use the buttons on the right or the context
menu which is displayed when you right click to
manage the selection lists.
36
Selection list
Overview list
You can have an overview list from the
selection list open while you are working with
the parts catalogue for example. You can then
see which parts are in your selection list all the
time.
Click the << button at the bottom right of the
selection list window. The overview list is
displayed.
4 Click the >> button (4) in the overview list
to return to the selection list. You can deal
with the parts as normal there, refer to
Selection list.
37
Selection list
Add
Parts
5 If you know the number of the part you wish
to add, click Add part... (5).
6 Enter the Part No (6).
7 Enter the Quantity (7).
8 Click Search (8) to display the description.
If Multi is connected to the dealer system,
the availability, location and price will also
be displayed.
9 To select the part, click Add to selection
list (9).
38
Selection list
Edit
1 To change the quantity, highlight the part
and click Edit (1). Enter the new quantity
and click Add to selection list.
Delete
2 Delete selected parts from the selection list
by highlighting them in the list and clicking
Delete (2).
Add a blank line

3 To add a blank line, click Insert space (3).
The line will be added after the current line.
Move lines by left clicking and holding the line,
dragging the line where you want it and
releasing the button.
Clear
4 To clear the entire selection list, click
Clear (4).
Save
5 Save the selection list with Save (5) when
you have finished.
39
Selection list
Saved selection lists

When you click Saved selection lists, a list of
the saved selection lists is displayed. The
selection lists are chassis number dependent.
1 To see the contents of a selection list,
highlight it and click View list (1). Or you
can double click on the selection list you
want to open.
Selection lists that you save will be left even
when you clear Multi or change the specific
number of your search.
2 To delete selection lists that have been
saved, highlight the line with the selection
list you want to delete and click Delete (2).
40
Selection list
Send order
To send the contents of the selection list to the
dealer system, enter the order number
previously obtained from the dealer system and
click the Send button.
If you installed Multi with a password for
communication with the dealer system, a
dialogue will now appear where you must enter
the password.
1 Enter your Name (1).
2 Enter the Password (2).
3 Click OK (3) to send the order.
Note: This is only possible if Multi is connected
to the dealer system. If it is not, the Send button
is greyed out and cannot be activated.
41
Notes
Notes
In the Navigator
You can enter your own notes in the Navigator
at all levels from subgroup and below. The notes
are saved in the local database on the hard drive.
You can copy them via a floppy disk, USB
memory stick or server to the hard drives of
other Multi users. For more information refer to
Export and Import.
To generate a new note or to open one created
previously:
A pen shown in the Navigator indicates that

there is a note for the section.
Select Note in the Notes menu.

You can also select Note in the context
menu which is displayed when you right
click.
Notes can be added to all types of information.
42
Notes
In the vehicle/engine
window
You can write a note in the Vehicle/Engine
window when you have entered a chassis or
engine number. Notes are specific to a specific
vehicle/engine. A symbol in the vehicle/engine
search box at the top left corner of the window
will indicate if there are any notes for a
vehicle/engine.
Click on the button in the toolbar or the

Notes tab.
You can also select Note in the Notes
menu or select Note in the context menu
which is displayed when you right click.
1 Enter the note directly on the white

field (1) of the tab.
2 Click Save (2) to save the note.
3 Click Clear (3) to delete it.
43
Printing
Print
Preview
If you select Preview in the File menu or
Preview in the context menu, Multi will create a
PDF file which is displayed on the screen. You
can, for example, save or print the PDF file or
attach it to an e-mail.
Parts
In general, if printing of parts is requested from
main group level, the information for all lowerlevel sections will be printed. If printing is
requested from section level, only the open
section will be printed.
Click Print in the File menu.
You can choose between printing a complete

parts list with picture or the picture alone.
44
Printing
Selection list
It may be a good idea to print the selection list as
an addition to invoices for foreign customers,
who will then more readily understand what
they are being billed for.
Click Print or select Print in the File menu.
1 Enter the Name (1).
2 Enter the Order No (2).
3 Enter anyRemarks (3).
4 You can also select the Language (4) to be
used in the list.
5 Choose whether the orientation should be
portrait or landscape (5).
6 Click Print (6).
45
Connection to the dealer system
Connection to dealer system
A workshop utilises Multi to its best advantage

when the system is connected to the local
dealer system. You can connect via an
interface, API (Application Program Interface).
Information from the customer and parts
registers can be used by Multi and Multi can
send information to the dealer system.
The most efficient way of using Multi is to start
with a given vehicle/engine specification. You
can use this to filter out information which
does not apply to that particular vehicle/engine.
The key to obtaining a specification is the
chassis or engine number. These numbers may
sometimes be difficult to obtain as the
customer quite simply does not know them.
In Multi you can therefore obtain the
specification from the registration number.
This is sent to the dealer register via the API.
The register responds with the chassis number
obtained from the customer register. This
depends on the information being present in the
local system.
Refer to Configure Multi for further
information about communication with the
dealer system.
46

You can also create a local register in the local
database. The register links the vehicle
registration number to the chassis number. You
can sort and make selections on the chassis
number and registration number. This means
that you can retrieve a chassis specification via
the registration number.
Instructions for using the program are available
in the Help menu or via the (?) button on the
toolbar.
Select Registration No in the File menu in
Multi to start the program.
The window contains a list of the information
entered into the register.
1 View all chassis

2 New registration
3 Delete registration
47
Add new chassis
Click New registration (2), see illustration

on previous page.
Enter its Chassis number (8).
Enter its Registration number (9).
Click OK (10).
The chassis is now registered in your local

register.
Note: Check that the chassis or registration
number you wish to add is not already listed in
the register.
Delete chassis
Highlight the chassis number you want to

delete in the list.
Click Delete (3).

The dialogue box displays the chassis you
highlighted in the list.
Click Yes to confirm.
48
Selection
If your register is very extensive it may be
difficult to find what you are looking for in it.
You can use Selection to filter the chassis out of
the list.
Click View all chassis (1), see illustration

on previous page.
Specify the first digits of the chassis number

and/or the first digits/letters of the
registration number.
You can also enter the chassis number and
registration number.
Click OK and the program will filter out the

chassis that do not match your criteria.
Save
You can save your register as a text file in order
to print it. You can make a selection to save a
limited number of chassis.
Click Save.. (6), see illustration on first

page of this section.
Select the folder you want to save your file

in and enter a name.
Click Save to finish.
49
Export and import
Export and import

You can export the local database by copying it
to a floppy disk, USB memory stick or to a
server on a network. Then you can import the
database to other Multi computers.
Export
Click Export in the File menu. In the Export
dialogue you can then select those parts of the
database you want to copy.
You can choose:
1 Chassis number and registration
number (1).
2 Notes (2).
3 Where and which directory to export the
database to (3).
4 Click Export (4) when you have made your
selection.
50
Export and import
Import
Click Import in the File menu.
In the Import dialogue, first select where on the
hard drive the database is to be saved. Multi
suggests C:\Multi\ldbexp.dat.
Indicate, by clicking in the boxes, which parts of
the database you want to import. Only those
parts of the database represented in the export
file are displayed in the dialogue.
You can choose:
1 Chassis number and registration
number (1).
2 Notes (2).
3 Whether you wish to overwrite, replace, (3)
the old database.
4 Or whether it should be added (4).
If you replace the old database, the entire
contents of those parts of the database you
selected for updating will be deleted.
5 Click Import (5) when you have made your
selection.
51
Configure Multi
Configure Multi
General
Multi saves the settings for language options,
database directories, communication settings,
etc. in the file Multi.ini. This is located in the
Multi directory, usually C:\Program files\Multi.
When you have installed Multi, the settings can
be changed in Multi Config, which was installed
at the same time as Multi. Here you can change
the settings you chose during installation
without having to reinstall Multi.
All options are displayed in Multi Config
regardless of whether you installed Multi Parts,
Multi Service or Multi. But you can only choose
the options which are applicable to the version
of Multi you installed.
Note: Close Multi before starting Multi Config,
otherwise you cannot make any changes.
52
Configure Multi
Paths to Multidata
When you have started Multi Config, the paths
to Multidata and Local databases are displayed.
The path to Multi.ini is displayed at the top.
Settings in Multi.ini are changed via Multi
Config.
1 To use an ini file other than the one
suggested, click Browse (1) and look for the
ini file you want to use.
The type of database to be used is preselected:
Access or SQL server.
Multi handles two types of data: Catalogue,
Chassis, Service data and Local data. Multi uses
four different folders to find data: Catalogue
database, Chassis database, Service
information and Local database.
Note: The Service information folder is not
available in Multi Parts.
By changing the paths to these directories, Multi
can retrieve data from different places, for
example from the hard drive or a network
server.
Click Browse for the path you wish to change.
Then find the path you wish to use and click
OK.
2 Click Apply (2) when you have made the
changes.
3
Click Close (3) to close Multi Config.
53
Configure Multi
Connection to dealer
system
IMPORTANT! If your dealer system was
connected in an earlier version of Multi, you
must also enter the settings for this version of
Multi.
1 Select the tab Select dealer connection (1)
to enter the settings to be used to
communicate with the dealer system.
2 In order to connect to the dealer system, tick
the box Connect Multi to Java Demon (2).
In order to connect to the Multi Dealer
Service, contact the person responsible for
Multi at Scania.
3 Enter the IP address* (3) of the dealer
system.
4 Enter its Port number (4).
* A computer IP address is a unique sequence
of four groups of integers between 0 and 255.
IP addresses are usually written with dots
between the four groups of integers, for example
193.12.193.1. IP addresses are used to identify
computers on the local network using the TCP/
IP protocol.
It is very important to enter the correct IP
address. Contact the network manager if you are
not sure of the IP address for the relevant dealer
system.
To start communication with the dealer system,
its port number is also required. The preselected
port is 6711.
The following steps only apply to the Standard
version of Multi:
5 Tick the box to Activate the Standard
Times control digit (5).
6 Tick the box to Activate sorting sequence
for Menu Price (6) in a dealer system.
54
Configure Multi
Updating
Here you can adjust the settings for updating
both the chassis database and information
relating to the range and replacements. You can
perform immediate updates and subsequent
scheduled updates.
1 Click Start (1).
Note: In order to perform an update, the
computer on which Multi is installed must have
an Internet connection and it must always be
turned on.
2 Click Update now (2) to retrieve the latest
information immediately.
3 If you wish to schedule updates, proceed as
follows: Tick the box marked Enabled and
click the Schedule button (3).
4 Enter the date, time and day of the week (4)
that you wish the updates to be carried out.
5 Click OK (5) to close the window.
6 Click Save (6) to save your settings.
7 Click Close (7) to exit the update option.
55
Configure Multi
Settings
Select the Settings tab to enter:
1 the Language (1) Multi should display and
to retrieve the correct data from the
database. The language setting does not
affect the program Local DB.
The workshop manual is only available in
the language which was installed from the
DVD.
2 Standard times setting (2). Choose
whether to use Standard times or TU/PU.
Multi Edit is required for this.
If you select TU/PU, a field with TU and PU
is displayed instead of standard times in the
different dialogues relating to Standard
times, Menu prices and Selection list.
Enter a value for PU in Multi Edit.
3 Application mode (3). Select whether
Multi should be used in Manager or
Standard mode. This only applies when you
have installed Multi Standard and Edit.
4 SLA settings (4). If you tick the box, Multi
displays the spare parts range that is
available on the Latin American market.
Click on SLA settings to display a PDF
document with more information.
5 Address for e-mail (5). Enter here the
e-mail address of the recipient to whom
reports from Multi should normally be sent.
The address is automatically added to the
e-mail message which is created when you
click the Send report button.
Note: The Standard time setting does not apply
to Multi Parts and Multi Service.
Multi saves local information in a local database
which can be read by all Multi users. But you
must select Multi Edit, which is intended for a
small number of Multi users, mainly at importer
level.
6 Click Apply (6) to activate the options and
settings you have selected.
7 Click Close (7) to exit Multi Config.
56
Troubleshooting
Troubleshooting
If you encounter problems with the program
when using Multi, data is provided about the
program. The data is needed when
troubleshooting Multi.
1 Select Data.. (1) in the Help menu.
Click the Advanced button at the bottom
left of the window that is displayed.
The following applies to all tabs:
2 Click Save to file.. (2) to save the
information as a text file. You can then
print the file or attach it to an e-mail
message.
3 Click Close (3) to exit.
Information about your computer settings is

displayed under the Customer settings tab.
57
Troubleshooting
Information about your computers settings

with other servers is displayed under the Server
settings tab.
Information about your computers different

registry settings is displayed under the Register
settings tab.
58

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What are the main sections covered in the user guide?

What are the main sections covered in the user guide?

How can you navigate and search for information in Multi?

How can you navigate and search for information in Multi?

Issue 2009:01

Scania CV AB 2009, Sweden

Navigation in Scania Multi

Information in Acrobat Reader

Help in Multi ..................................................................... 4

General information about the function ............................ 5

The Navigator ..................................................................

Searching by vehicle/engine data ..................................

Search part .................................................................... 18

Pictures in the viewer ..................................................... 23

General information on parts..........................................

Scania CV AB 2009, Sweden

Overview list ..................................................................

Connection to dealer system

Local chassis register

Export and import

Add new chassis............................................................ 48

Scania CV AB 2009, Sweden

Multi may have a direct connection to the dealer

Select Abbreviations in the Help menu to

Scania CV AB 2009, Sweden

Information text about where it is being

An attachment which consists of an image

If you have configured Multi with a standard

Recipient of the report

Scania CV AB 2009, Sweden

Navigation in Scania Multi

Navigation in Scania Multi

Multi sorts all information according to a

Scania CV AB 2009, Sweden

Navigation in Scania Multi

Scania CV AB 2009, Sweden

Navigation in Scania Multi

In most cases when the navigator is open it takes

Scania CV AB 2009, Sweden

Navigation in Scania Multi

Scania CV AB 2009, Sweden

Scania CV AB 2009, Sweden

As a last choice, All can be used. The search

Scania CV AB 2009, Sweden

Australia and Oceania

The help file in Contents in the Help menu

Scania CV AB 2009, Sweden

Using the vehicle/engine

Scania CV AB 2009, Sweden

Scania CV AB 2009, Sweden

Quick navigation for the Vehicle/

Scania CV AB 2009, Sweden

Scania CV AB 2009, Sweden

Vehicle/engine data field

Scania CV AB 2009, Sweden

Scania CV AB 2009, Sweden

3 Select the group (3) you want to search in.

Scania CV AB 2009, Sweden

Scania CV AB 2009, Sweden

You can change the number of parts: