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    SIMS Report

    Uploaded by

    r_i_k_y
    The document is a service report for a Caterpillar product. It contains information about the dealer, customer, equipment, hours/miles, parts used, work performed, and customer satisfaction survey. The report provides details on any issues, repairs, and signatures.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd

    SIMS Report

    Uploaded by

    r_i_k_y
    399 views2 pages
    The document is a service report for a Caterpillar product. It contains information about the dealer, customer, equipment, hours/miles, parts used, work performed, and customer satisfaction survey. The report provides details on any issues, repairs, and signatures.

    Original Description:

    simsrep

    Copyright

    © © All Rights Reserved

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    The document is a service report for a Caterpillar product. It contains information about the dealer, customer, equipment, hours/miles, parts used, work performed, and customer satisfaction survey. The report provides details on any issues, repairs, and signatures.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Download as xls, pdf, or txt
    399 views2 pages

    SIMS Report

    Uploaded by

    r_i_k_y
    The document is a service report for a Caterpillar product. It contains information about the dealer, customer, equipment, hours/miles, parts used, work performed, and customer satisfaction survey. The report provides details on any issues, repairs, and signatures.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Download as xls, pdf, or txt
    You are on page 1of 2

    CATERPILLAR

    ROUTING

    SERVICE REPORT
    1
    SEG

    DEALER WORK CUSTOMER


    CODE ORDER NAME

    EMPLOYEE EQUIPMENT
    DATE
    mo da yr IDENTIFICATIO LOCATION

    CATERPILLAR CATERPILLAR INSTRUCTION


    MODEL SERIAL NO.

    HOURS MILES KILOMETERS

    DID THIS INCIDENT


    PART NUMBER DESC.* GROUP NUMBER MAKE THE PRODUCT DESCRIPTIVE COMMENTS
    PART NAME QTY GROUP NAME
    RESPONSIBLE CODE CONTAINING PART INOPERATABLE? (20 SPACES MAXIMUM PER INCIDENT)

    Yes No

    Yes No

    Yes No

    A- Structural C - Leaks E - System Malfunction G - General Repair K - Serviceability X - OPERATION


    DESCRIPTION CODES * B- Surface D - Factory Assembly F - Factory Shipping H - Adjustment N - Abuse COMPLAINT
    RELATED SERIAL NUMBERS COMPONENT ARRANGEMENT / LABOR MAN
    DESCRIPTION

    .
    CATERPILLAR OEM PRODUCT TEST / SERIAL NUMBERS CODE HOURS

    .
    MODEL SERIAL NO. MAKE / MODEL COMPONENT NUMBER .

    .
    .
    VEHICLE CONVIGURATION

    DELIVERY
    DATE DATE OF
    LAST LABOR
    WHAT WAS THE
    CUSTOMER COMPLAINT

    ADDITIONAL COMMENT ON
    THE CAUSE OF FAILURE ?

    WHAT WAS THE


    RESULTANT DAMAGED ?

    HOW DID YOU


    REPAIR IT ?

    CUSTOMER SATISFACTION
    GOOD (9) FAIR (6) POOR (3)

    COMMENT

    CUSTOMER SERVICEMAN
    SIGNATURE SIGNATURE
    IF COPY OF THIS PAGE IS BEING SENT
    == Sis ==
    TO CATERPILLAR, COMPLETE FOLLOWING DEALER STORE == Sis ==

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