NYC DOB Now Safety Owner User Manual
NYC DOB Now Safety Owner User Manual
NYC DOB Now Safety Owner User Manual
This user manual is a dynamic document that is continually edited and updated. Please check the
New York City Department of Buildings website to download the most current user manual.
Table of Contents
Introduction ............................................................................................................................................... 4
DOB NOW: Safety Overview.................................................................................................................... 4
DOB NOW: Safety Faades Overview ..................................................................................................... 4
DOB NOW: Safety Manual Overview ...................................................................................................... 4
Inspection & Report Deadlines........................................................................................................... 4
Sub-Cycle Diagram .............................................................................................................................. 5
Faade Classifications ......................................................................................................................... 5
SWARMP Filings .................................................................................................................................. 5
General Faade Report Reminders .................................................................................................... 6
DOB NOW: Safety Filing Numbers .......................................................................................................... 6
DOB NOW: Safety Terms ......................................................................................................................... 7
Accessing DOB NOW: Safety and Getting Oriented ............................................................................. 9
Access DOB NOW: Safety......................................................................................................................... 9
DOB NOW: Safety Faades Dashboard Orientation .......................................................................... 11
Dashboard Columns .............................................................................................................................. 13
DOB NOW: Safety Application Features .............................................................................................. 14
Ribbon .................................................................................................................................................... 14
Required Fields...................................................................................................................................... 14
Form and Property Detailed Information ........................................................................................... 14
History Trace Button ......................................................................................................................... 15
Property Profile Button .................................................................................................................... 16
Payment History Button ................................................................................................................... 17
TR6 Report Button ............................................................................................................................ 18
Calendar Dropdown .............................................................................................................................. 18
Saving and Filing ................................................................................................................................... 19
Supporting Documents ......................................................................................................................... 19
Making Payments .................................................................................................................................. 20
Bounced/No Good Check .................................................................................................................... 24
Locating Your Filings ............................................................................................................................ 25
Address Search ...................................................................................................................................... 26
TR6 - Technical Report (TR6)/FISP Report ....................................................................................... 30
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Introduction
DOB NOW: Safety Overview
DOB NOW: Safety has been designed to allow Qualified External Wall Inspectors (QEWI), Owners,
Registered Architects, and Professional Engineers to interact with the Department of Buildings (DOB) in
a more efficient manner. After registering for an account, you can use DOB NOW: Safety to submit
applications, make payments, check the status of an application, amend an application, and make time
extension requests.
Property owners must repair unsafe conditions within 90 days of filing a technical report. Once the work
is finished, owners must file an amended report within 14 days.
This manual does not represent all the filing requirements for any given application. Every effort is made
to continuously update this guide. However, this guide in no way supersedes, or otherwise substitutes
for, the guidance provided by the Building Code, Zoning Resolution or any other applicable rules,
regulations or policies.
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Sub-Cycle Diagram
Faade Classifications
The required faade inspections are called critical examinations and may only be performed by a
Qualified Exterior Wall Inspector (QEWI). QEWIs are New York State licensed Professional Engineers (PE)
or New York State Registered Architects (RA). After performing an inspection, the QEWI must file a
technical report on the condition of the facade, and classify the building in one of three ways:
SAFE: No observed unsafe conditions;
SAFE With a Repair and Maintenance Program (SWARMP): Safe, but requires
repair/maintenance; or
UNSAFE: Observed problems/defects that threaten public safety.
With an UNSAFE classification, the owner must immediately install protection, such as a sidewalk shed,
construction fence, etc.
SWARMP Filings
The condition of window air conditioner units may be classified as SWARMP.
SWARMP filings must include a statement that states There are no unsafe conditions.
If the QEWI believes the condition will deteriorate and become hazardous in less than 12
months, the faade report must be filed as UNSAFE.
If all necessary repairs are not completed before the next cycle, the next report must be filed as
UNSAFE.
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Example:
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QEWI: A Qualified Exterior Wall Inspector is a DOB registered Professional Engineer (PE) or Registered
Architect (RA) that has been registered and verified with the DOB Facades Unit.
CSR: A Customer Service Representative is a DOB staff member who provides an Administrative Review
of a filing, usually before sending the filing to a Plan Examiner. An Administrative Review for a filing in
part consists of making sure the content provided is complete.
ERT: The Emergency Response Team provides rapid response in all emergencies requiring DOB response
to ensure that NYC building codes and rules and regulations are being followed.
Plan Examiner: A DOB building Plan Examiner (PE) reviews a filing and determines the condition of each
filing. For example, a filing can be rejected, accepted or returned incomplete.
FISP (Faade Inspection & Safety Program) Forms: A reference to either a filing extension or an UNSAFE
Notification. In the example of a FISP1 (an initial extension request) and FISP2 (additional extension
request), each represents a time extension request for a UNSAFE filing. In the example of a FISP3 (or
unsafe Condition) report, the report can be filed by a QEWI or a DP.
Initial Filing: This option will be enabled for a new compliance filing.
Amended Filing: This option will be enabled after an UNSAFE Initial Report has been filed and accepted
by DOB.
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Subsequent Filing: This option will be enabled after a SAFE or SWARMP Initial (TR6) Report has already
been filed and accepted. A subsequent report indicating revised conditions may be filed within the
current five-year report filing cycle to change a buildings filing status for that cycle.
Inspection: If a DOB Inspection is determined to be necessary as part of the filing process, an Inspector
is assigned to inspect the faade of a building, and report on its condition.
BIN: This refers to the Building Identification Number. A BIN is assigned to each building.
Block and Lot: This refers to the physical mapped location of a building. The block and Lot is also known
as the tax block and Lot.
311: NYC311 provides access to non-emergency City services and information about City government
programs. NYC311 is available online and by phone.
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This section will guide you through how to access DOB NOW: Safety and help to get you familiar with
navigating between different screens in the system. Screenshots will direct your attention to key
features and a step-by-step guide will explain how to use them.
Navigate to the DOB NOW login page by going to the following link: www.nyc.gov/dobnow
1. Enter your Username and Password and click Login. This is the same username and password
that you have created for eFiling. If your account information is incorrect, you will need to
update your information in the eFiling system.
Note: If you enter an invalid username and password combination, you will see an error message
and will not be able to login.
If your account has been flagged or deactivated by DOB, you will also see an error message and
will not be able to log in.
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2. If there is an issue with your login, clicking on Cant access your account? will bring up a
message with an email address (dobnowsupport@buildings.nyc.gov) to contact for assistance.
If you do not have a confirmed eFiling account, you will not be able to login to DOB NOW: Safety.
Once you have successfully logged in, navigate to DOB NOW: Safety by clicking on the DOB NOW: Safety
icon.
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16. Sub Cycle Reassignment Requests tab: Search and view existing requests for building sub-cycle
reassignments.
17. List of grid columns: Filing #, Control #, Address, Borough, Filing Type, Filing Status, Compliance
Report Status, QEWI, Owner, Payment Status, Created Date, Modified, Actions and View.
Relevant data is displayed in each column for each type of filing/request. Each contain their own
unique columns of information:
a. Sort data in ascending or descending order, and also remove the column by clicking on
b. You can search each column for specific information by entering that information in the
blank field at the top of the column.
+Technical Report (TR6)/FISP Report Button: A new TR6 (Technical Report) filing.
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Dashboard Columns
This section guides you through the actions that you can take from each tab on the grid. For example,
the default Technical Report (TR6)/FISP Report grid has the following columns: Filing#, Control#, Address,
Borough, Filing Status, Compliance Status, Payment Status, Action and View. Within each column, you
can perform a compliance filing column search.
You can search for specific filings, sort columns, and choose which columns appear in the dashboard
grid.
Column Sort: Click the dropdown button ( ) next to each column to sort the results by
ascending or descending order.
Column Search: Type a value in one or more fields to search for and display only those filings
that contain the searched for value. For example, if you type Initial in the Filing Type column,
only jobs with an Initial filing type will be displayed.
Each compliance filing listed within the grid can be viewed by either double-clicking the record (row), or
clicking the desired row under the View column (using the icon). When clicked (or double-clicked
anywhere within the row), a pop-up message is displayed showing the Filing (TR6 Report) Number and
the address of the report that is about to open, with the option to proceed (Yes) or Cancel (No).
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Ribbon
At the top of each form a ribbon displays the current filing status to the QEWI. When the TR6 has first
been opened, the Pre-Filing status will be highlighted in orange on the form, until the application has
been saved for the first time. Once the filing has been saved for the first time, additional statuses will be
displayed as shown below.
Required Fields
On all forms required fields are notated by a red asterisk (*). These fields must have data input by the
QEWI in order to file with DOB. Optional non-required fields can have data input at the discretion of the
QEWI.
History Trace
Property Profile
On forms where payments are required, the following button will display:
Payment History
On the TR6 form, once the TR6 has been filed, the following button will display:
TR6 Report
The functionality for each of these buttons is described in detail in the following sections.
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1. Invoice Number
2. Merchant Amount
3. Convenience Fee Applied
4. Total Amount
5. Fee Type
6. Transaction Date
7. Close button When the Owner is finished viewing the History Trace, clicking the Close
button will close the pop-up screen.
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Calendar Dropdown
With each date field, clicking on the calendar icon displays a calendar pop-up screen.
When the calendar icon is clicked and a date is selected, the date will populate in the date field in the
proper format (mm/dd/yyyy). This applies to date fields throughout DOB NOW: Safety. Only those dates
that are applicable to the field will be available for selection.
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The Save and File buttons can also be found on the bottom of all forms.
Supporting Documents
After the QEWI has uploaded at least one document per Document Type, the Owner can view the list of
all uploaded documents and View/Download each. The Delete option is disabled for forms for
documents that were uploaded by the QEWI.
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Making Payments
In the Application Highlights there is a Fee section where
the Filing Fee and Amount Due are displayed. When the
QEWI is ready to make a payment, clicking the Pay Now
button begins the payment transaction process.
After clicking the Pay Now button, the Payment Confirmation pop-up screen will be displayed. Clicking
the Confirm button opens the Payment window. To close the window and return to the filing form, click
the Cancel button.
Please note that you must remove your pop-up blocker in order to proceed with making a payment.
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1. Payment Method: Select the appropriate payment method: Credit or Debit Card or E-Check.
2. Card /Bank Account Information: Enter your card or bank account information in this section.
3. Billing Information: Billing information associated with the credit card or bank account.
Note: If there is no activity on the payment screen for more than 10 minutes, the payment session will
expire. Youll see the message shown below and youll be required to re-start the payment process by
clicking on Pay Now again.
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If paying with a credit or debit card, youll need to enter the applicable card information.
If paying with an E-Check, youll need to enter the applicable account information.
This will bring you to a Terms and Conditions page. Check the box to agree to the terms and conditions
and click Continue to review payment details.
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The next page will show a payment summary page. If you need to change any information, click on Go
Back/Edit. If everything is correct, click on Process Payment. Your payment will not be processed until
you click on Process Payment.
Once the payment is successfully processed, you will be redirected to a receipt page.
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The transaction receipt will also be emailed to the email address you entered on the payment entry
screen.
DOB NOW: Safety will also update, in the Fee section, the Amount Due as $0.00, and the full paid
amount in Amount Paid. In addition, the Pay Now button will be grayed out. The Owner has the option
to view the Payment History.
Once a bounced check or a no good check was submitted the job filing will be placed on hold and $20
fee will be added to the original fee. A $20 fee will be added for each bounced or no good check that is
received. Please note that once a hold is placed on a job filing the hold will not be lift until we have
received notification from the bank that the subsequent payment has cleared. This can take at least five
business days from the date of submitting the subsequent payment.
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Address Search
An Owner has the option to search for a propertys Faade filings. On the Dashboard, the Owner shall
click on the +Search button.
The Address Search page will load. To the right of each section is a down arrow. When clicked, it will
display the search type selected.
After the selection information is entered and Search is clicked, the grid below each search type will
display the property address match results.
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By BIN:
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The grid can be viewed by either double-clicking the record (row), or clicking the desired row under the
View column (using the icon). When clicked (or double-clicked anywhere within the row), the
selected row shall populate the subsequent results sections.
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1. Cycle
2. Sub-Cycle (cycle 6 and prior do not have sub-cycle assignments)
3. Control#
4. House#
5. Street
6. BBL Seq
7. Filing Status
8. BIN
9. No. of Stories
10. Initial Filing Date
11. View (click on view or double-click to populate subsequent results sections)
Search Results (sample) of a cycle 8 (sub-cycle B or 8B) property:
In addition to Faade status and property information, a list of previous filings is provided.
When clicking (or double-clicking anywhere within) the desired row under the View column (using the
icon) of the Related Technical Reports (TR6), the selected TR6 filing shall open for view.
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The TR6, FISP and Supporting Documents forms will display all the information entered by the QEWI for
an initial faade filing.
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Section 2. Location
The location information provides the Owner with full details regarding the property. Details include:
House No(s), Street Name, Borough, Block, BIN, Lot, Zip Code, and C.B. No.
Filing Type
Report Cycle
Report Sub Cycle
Last Filing Date
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Landmark Building
Landmark District
Number of Stories
Exterior Wall Type
Number of Balconies
Wall(s) Subject to Inspection
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In Section 6a, the Owner can view the Applicants Statement, electronic signature, and review the legal
content.
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General Description
Scope of Inspection
Summary of Findings
Conclusions and Recommendations
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Private
City Owned Non-NYCHA
NYCHA
State
Federal
Diplomat
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The Location(s) of close-up inspection & Plot Details is displayed below the Rigger Operator section
(above).
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The Owner should review and confirm the selected Dates of Inspection and additional information the
QEWI provided at the time of submission. Each Inspection date will be listed in the grid below. The
Delete button is unavailable to the Owner.
For the following sections, the Owner should read and understand the required repairs and
maintenance details provided by the QEWI.
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Section Jb. Work permit numbers, status & sign off dates
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Section Jc. ECB Violation Numbers and the Status of the Repairs of the
Conditions Cited in the ECB Violations
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Supporting Documents
The Owner should review and confirm the supporting documentation the QEWI provided by selecting
the Supporting Documents form and clicking the View/Download button. The Owner is unable to click
the delete icon.
When the View/Download button is clicked, the document opens in the browser.
1. Document Name
2. Document Type
3. View/Download
4. Delete.
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Owner Signature
In order for the QEWI to proceed with submitting the filing, the Owner must review the filing and
electronically sign the form.
On the TR6 form, the Owner will go to Section 9. Owners Statement to review the legal content and
check the checkbox to provide the Owners electronic signature. When finished, the Owner will Save the
filing.
If there are any outstanding fees, the Owner can click on the Pay Now button and make a payment. The
Owner may also review all payments made in the payment history. Once complete, the Amount Due will
be $0.00 and the Pay Now button will be disabled.
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Below each column header, the Owner can search the grid for specific items. For example, under the
Filing Type column the Owner can search for Amended, and under the Compliance Report Status
column, the Owner can search for Pre-Filing. The results will only display those entries searched for.
On the default Technical Report (TR6)/FISP Report tab of the Dashboard, the Owner will find the
Amended Report by viewing Amended in the Filing Type column and viewing the Compliance Report
Status column for Pre-Filing, and in the Filing # column, the TR6 number will end with -A1. The letter
A for Amended, and the number is a sequence number starting with 1.
The Owner may double click on the Amended filing row, or click the View ( ) icon to open the form,
which will then display a pop-up window with the TR6 Report Number and address.
When the Owner clicks the Yes button, the report will load. Clicking No will return the Owner to the
Dashboard.
The Owner may review the Amended report, following the same process as the Initial TR6 filing.
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Owner Signature
In order for the QEWI to proceed with submitting the filing, the Owner must review the filing and
electronically sign the form.
On the TR6 form, the Owner will go to Section 9. Owner Statement and check the checkbox after
reviewing of the legal content. This will provide the Owners electronic signature. When finished, the
Owner will Save the filing.
If there are any outstanding fees, the Owner can click on the Pay Now button and make a payment. The
Owner may also review all payments made in the payment history. Once complete, the Amount Due will
be $0.00 and the Pay Now button will be disabled.
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Below each column header, the Owner can search the grid for specific items. For example, under the
Filing Type column the Owner can search for Subsequent, and under the Compliance Report Status
column, the Owner can search for Accepted. The results will only display those entries searched for.
On the default Technical Report (TR6)/FISP Report tab of the Dashboard, the Owner will find the
Subsequent Report by viewing Subsequent in the Filing Type column and viewing the Compliance
Report Status column for Pre-Filing, and in the Filing # column, the TR6 number will end with -S1. The
letter S for Subsequent, and the number is a sequence number starting with 1.
The Owner can double click on the Subsequent filing row, or click the View ( ) icon to open the form,
which will then display a pop-up with the TR6 Report Number and address.
When the Owner clicks the Yes button, the report will load. Clicking No will return the Owner to the
Dashboard.
The Owner may review the Subsequent report, following the same process as the Initial TR6 filing.
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Owner Signature
In order for the QEWI to proceed with submitting the filing, the Owner must review the filing and
electronically sign the form.
On the TR6 form, the Owner will go to Section 9. Owner Statement and click the checkbox after a review
of the legal content. This will provide the Owners electronic signature. When finished, the Owner or
Owners Representative will Save the filing.
If there are any outstanding fees, the Owner can click on the Pay Now button and make a payment. The
Owner may also review all payments made in the payment history. Once complete, the Amount Due will
be $0.00 and the Pay Now button will be disabled.
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There are no fees associated with filing a Sub Cycle Reassignment Request form.
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When an Owner enters a Control Number, it will not matter if it is a previous cycle (700013), the Owner
will be provided a selection within the current cycle (800013), and its sub-cycle (8B).
When the Owner enters the desired address or Control Number, the Owner will be able to validate the
address DOB has on file with pertinent information.
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Building is not in DOB NOW: Safety and has more than 6.5 stories
Building is in DOB NOW: Safety and has less than 6.5 stories
Building has been demolished
Other (if selected, the Explain Others required field
shall be displayed)
Photographs
Property Profiles
Demo Sign Off
OTHER (if selected, the Explain Others required field shall be displayed)
Permits
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Supporting Documents
On the Supporting Documents form, the Owner may attach supporting documents by selecting the Add
New Document button.
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The file will be prepared for upload. Only one file can be uploaded at a time.
4. Confirm Button: The Owner must confirm the proper document is ready to be uploaded.
When the Owner has uploaded at least one document per Document Type, the Owner can view or
delete the list of all uploaded documents by clicking the View/Download or Delete buttons.
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There are no fees associated with filing a New Control Number Request form.
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5. Application Highlights displays key elements relating to the property and filing.
6. Form sections; The Report is broken down into two forms which are required to file a New
Control Number Request, in order left to right; New Control Number Request Supporting
Documents.
7. The Control Number Request form details.
The following are read-only fields that will be populated once the address has been validated:
1. Lot
2. Control Number
3. Zip Code
4. Block
5. C.B. No.
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Supporting Documents
On the Supporting Documents form, the Owner may attach supporting documents by selecting the Add
New Document button.
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The file will be prepared for upload. Only one file can be uploaded at a time.
4. Confirm Button: The Owner must confirm the proper document is ready to be uploaded.
When the Owner has uploaded at least one document per Document Type, s/he can view the list of all
uploaded documents and View/Download and/or Delete each.
Form Submission
Once the Owner selects the Submit button, the request is submitted to DOB.
There are no fees associated with filing a New Control Number Request form.
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There are no fees associated with filing a Sub Cycle Reassignment Request form.
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The Sub Cycle Reassignment Request form provides the Owner with the option to search for multiple
property addresses for sub-cycle reassignment.
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Once the Owner clicks the OK button, the address will be listed in the grid below. The Owner can enter
as many addresses as required.
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In Section 1, The Owner will be presented with the option to search by Control Number or Address.
When an Owner enters a Control Number, display a pop-up with the property information.
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Section 1. Form
The Owner can enter as many addresses per Owner as required.
If the Owner wishes to remove an address before filing the request, the Owner can click on the Delete
button on the row that includes the address to be removed.
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Appendix
Work Type Acronyms
BL: Boiler
CC: Curb Cut
CH: Chute
DM: Demolition and Removal
EQ: Construction Equipment
EW: Equipment Work
FA: Fire Alarm
FB: Fuel Burning
FN: Fence
FP: Fire Suppression
FS: Fuel Storage
MH: Mechanical/HVAC
OT: Other
PL: Plumbing
SD: Standpipe
SF: Scaffold
SG: Sign
SP: Sprinkler
EL: Elevator
Legal Acronyms
AC: Administrative Code
APPN: Administrative Policy and Procedure Notice
BC: Building Code
HPD: Housing Preservation and Development
LL: Local Law
LPPN: Legal Policy and Procedures Notice
MDL: Multiple Dwelling Law
NYC DEP: New York City Department of Environmental Protection
NYC RR: New York City Report Recommendations
NYS DOH: New York State Department of Health
NYS ECL: New York State Environmental Conservation Law
OPPN: Operations Policy and Procedure Notice
PPN: Policy and Procedure Notice
RCNY: Rules of the City of New York
RS: Reference Standard
TPPN: Technical Policy and Procedure Notice
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Professional Acronyms
PE: Professional Engineer
RA: Registered Architect
GC: General Contractor
DP: Design Professional
FR: Filing Representative
QEWI: Qualified Exterior Wall Inspector (PE/RA)
QRWI: Qualified Retaining Wall Inspector (PE/RA)
Agency Director or Director (PE/RA)
MP: Master Plumber
OBI: Oil Burner Installer
LP: Licensed Professional
2016 City of New York (or City of New York by and through the Department of Buildings). All rights
reserved. Reproduction, distribution, display and use of the presentation without written permission of
the New York City Department of Buildings is prohibited.
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