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    Resume Siti Hajar-APRIL 2017

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    minsya
    Siti Hajar binti Abu Seman is a 34-year-old married female seeking a customer service position. She has over 5 years of experience in customer service and account administration. She holds a Bachelor's degree in Business Administration from Universiti Teknologi MARA and a Diploma in Business Studies. Her most recent role was as a Senior Executive of Operations and Customer Service at Hong Leong Bank Berhad from 2011 to 2015.

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    Resume Siti Hajar-APRIL 2017

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    minsya
    98 views1 page
    Siti Hajar binti Abu Seman is a 34-year-old married female seeking a customer service position. She has over 5 years of experience in customer service and account administration. She holds a Bachelor's degree in Business Administration from Universiti Teknologi MARA and a Diploma in Business Studies. Her most recent role was as a Senior Executive of Operations and Customer Service at Hong Leong Bank Berhad from 2011 to 2015.

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    Siti Hajar binti Abu Seman is a 34-year-old married female seeking a customer service position. She has over 5 years of experience in customer service and account administration. She holds a Bachelor's degree in Business Administration from Universiti Teknologi MARA and a Diploma in Business Studies. Her most recent role was as a Senior Executive of Operations and Customer Service at Hong Leong Bank Berhad from 2011 to 2015.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    98 views1 page

    Resume Siti Hajar-APRIL 2017

    Uploaded by

    minsya
    Siti Hajar binti Abu Seman is a 34-year-old married female seeking a customer service position. She has over 5 years of experience in customer service and account administration. She holds a Bachelor's degree in Business Administration from Universiti Teknologi MARA and a Diploma in Business Studies. Her most recent role was as a Senior Executive of Operations and Customer Service at Hong Leong Bank Berhad from 2011 to 2015.

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    of 1

    SITI HAJAR BINTI ABU SEMAN

    Address : No. 15, Jalan 19, Off Jalan Johan Setia, 41200 Klang, Selangor
    NRIC : 831005-06-5418
    D.O.B : 05th October 1983
    Age/ Gender : 34/ Female
    Status : Married
    Phone : 019-337 4200
    Email : sitihajarabuseman@yahoo.com

    PROFESSIONAL PROFILE
    Customer service representative with over 5 years of experience on account administrative with proven leadership and
    organizational skills, willing to learn and enjoy challenges, energetic in team participant, strong oral and writing.

    EDUCATION
    2004-2006
    Universiti Teknologi MARA (UiTM) Shah Alam,Selangor
    Bachelor of Business Administrative (Hons) International Business
    CGPA: 2.97
    2001-2003
    Universiti Teknologi MARA (UiTM) Jengka, Pahang
    Diploma in Business Studies
    CGPA: 3.03
    1996-2000
    Sekolah Menengah Kebangsaan Bera Bandar 32, Triang, Pahang
    Sijil Pelajaran Malaysia (SPM) Result: 1A, 3B, 4C, 1E

    LATEST EMPLOYMENT
    Company Name : Hong Leong Bank Berhad
    Company Address : 68, Lorong Batu Nilam 4A, Bandar Bukit Tinggi 1, 41200 Klang, Selangor
    Position Level : Senior Executive, Operation & Customer Service
    Date Joined : 13 December 2011
    Date Left : 30 November 2015 (Mutual Separation Scheme)
    Responsibilities : Monitoring customers current account either personal or company account,
    monitoring and checking daily/weekly/monthly excess report, BMC report,
    Dormant account report, Closed account report and sending reminder letter.

    RELATED COURSEWORK

    Strategic Management for International Business


    Research Methodology and Data Analysis
    Quality Management
    International Economics and Management
    Physical Supply & Distribution
    International Banking & Investment

    SKILLS AND LANGUAGES


    Computer Skills:
    Microsoft Office (Word, Power Point & Excel)
    IBM SPSS Statistics
    Language Skills:
    Malay: Excellent in oral and writing
    English: Excellent in oral and writing

    REFERENCE
    Name : Nurkhayati Binti Yusoff
    Position : Customer Service Operation Manager (CSOM)
    Company : Hong Leong Bank Berhad (Bandar Bukit Tinggi Branch)
    Contact No. : 03 3324 9490
    017 652 4226

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