What Is Ethics Event Management and Sponsorship: Learning Outcomes
What Is Ethics Event Management and Sponsorship: Learning Outcomes
What Is Ethics Event Management and Sponsorship: Learning Outcomes
8
Event
Management
CHAPTER and Sponsorship
What is Ethics
LE AR NI NG OUTC OMES
By the end of this topic, you should be able to:
3. Explain press conference, press release, media advisories and fact sheets;
4. Elaborate on the promotional methods like road shows, exhibition, audiences and spon-
sorship.
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
INTRODUCTION
Event management is
the application of the
management practice of
project management to
the creation and devel-
opment of festivals and
events. Event Manage-
ment involves studying
the intricacies of the
brand, identifying the
target audience, devis-
ing the event concept,
planning the logistics
and coordinating the
technical aspects before
Press conferences,
Press release,
Audiences and
Sponsorship.
A media event as in shown figure 8.1, as loosely defined by evolving modern usage, is an occa-
sion or happening, spontaneous or planned, that attracts prominent coverage by mass media or-
ganisation, particularly television news and newspapers in both print and Internet editions. The
element of immediacy (as in breaking news) is crucial in spontaneous media events, while
in planned events like a major speech by a national leader or a public demonstration against a
government action, the prime importance of the subject matter itself is relied upon to elevate the
occasion to true media event status. When individuals or groups attempt to generate publicity
for themselves through a contrived media event, the occasion almost never captures widespread
interest in the way a naturally occurring event doessuch attempts are usually thought of as
instances of spin or media manipulation, despite the use of the term media event by adver-
tising agencies or other planners.
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
What is the difference between press conference and press release? A press (or media) confer-
ence is a question and answer period, set up by an organisation that allows the press to ask ques-
tions, usually after a prepared statement has been verbally delivered as shown in figure 8.2.
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
A press release is a prepared statement, from an organisation, that is distributed to the media,
usually for information purposes only as shown in figure 8.3.
Press conferences bring together members of the media and the public and one or more govern-
ment officials in a question-and-answer session, usually at a location selected by the govern-
ment official as shown in figure 8.4. Press conferences offer a chance for citizens through
the press to question government officials and a chance for the government officials to take
their message to the people through the media.
Public
Press
conferences
Figure 8.4: Press conferences connect media, government officials and public.
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
The first step in setting up a press conference is to be sure there is news. For the head of a coun-
try, this is rarely a problem. For the head of a small government agency, attracting the press
could be more difficult. Reporters dont like spending time at what they consider a non-event
when they have other news competing for their attention as shown in Table 8.1.
1. Determine the topic of the conference and whether there is news to be made.
Decide if a press conference is really necessary, or if reporters can write an accurate,
2. thorough story with a press release, a fact sheet, and a follow-up telephone conversa-
tion.
3. Decide what the government official will say in his or her opening statement.
Write talking points for the government official for the opening statement. Just as in
4.
doing an interview, focus on making only three points. More than that is too much.
Identify possible questions that might be asked and appropriate responses to each
question. These need to go beyond the intended subject of the press conference since
5. reporters may ask questions on other issues. Some press offices keep a list of topics
on their computers to be frequently updated so the material does not have to be newly
written each time.
Stage a mock press conference the day before the actual conference, especially if the
government official is uncomfortable responding to potential questions. Have the press
6.
office staff pretend to be reporters and ask questions of the official. This allows both
official and staff to become aware of potential gaps in their responses.
Pick the date for the press conference carefully. Check the event against the long-term
7. calendar of other government offices to ensure there are no conflicts with other news
events that day.
Pick the time for the press conference. Mid-morning or early afternoon is often the
8.
best for the various news deadlines.
Choose a location that is accessible and can meet the technical requirements of the me-
dia. The site should also be visually attractive and enhancing to your message. For in-
9.
stance, if agriculture is the topic, pick a farm as a backdrop. If it is education, perhaps
a school library.
Determine whether to use visual aids. Is there a good visual, such as a big chart, that
the government official can show during the press conference? Have it next to the of-
10. ficial so that television cameras can include it. Also, have the visual printed and put in
a press packet so reporters can refer to it as they write their stories and have it printed
in the newspaper or shown on tape.
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
Decide who, if anyone will introduce the government official at the press conference
11.
and who will conclude it.
Notify reporters. Besides those who cover the official regularly, you might expand the
12. list of reporters, depending on the topic. For instance, if the intended story is on the
environment, you might also notify environmental reporters.
Telephone reporters a day or two before the event to remind them of it. Try to get an
13.
idea of who is coming and who is not. You may need to get a larger or smaller room.
14. Put the announcement of the press conference on a news wire service calendar.
Send a fax or e-mail to out-of-town press who may be interested in the topic but are
15
unable to attend the press conference.
Allow time for the writing, printing, assembling, and transportation of any press mate-
16.
rials, such as press kits, press releases, backgrounders, biographies, and photographs.
Decide if credentialing the press is necessary. That is, will only certain reporters be
17.
invited.
Manage all the technical requirements of the press. Arrange for lighting platforms,
special power, translation, and mult-boxes audio equipment that has a single input and
18.
multiple outputs that go to recording devices). Make certain that anything that will be
used works.
Assign a staff member to manage the logistics of the conference. On the day of the
event, he or she should be at the site well in advance and should be prepared to handle
19.
unexpected logistical problems, such as outside noise and bad weather if it is an out-
door event.
If the press conference is off site, you need to follow as shown in Table 8.2.
1. Decide if you need a holding room or hospitality suite for the government official.
2. Have adequate space that meets the technical needs of reporters.
Have the names, phone numbers, and cell phone numbers of key people at the site, such
3.
as the head of security, the maintenance superintendent, and public relations staff.
Although you are a guest at another location, planning all the aspects of out-of-town events is as
important as planning events on your home turf. Things can and do go wrong. For example, one
government official traveled several hours to dedicate a new hospital facility. He and his press
secretary knew he would take press questions after the dedication, but they neglected to arrange
for a place where this could occur. The official wound up giving a press conference for 15 re-
porters in a hospital hallway, with a school band playing so loudly that reporter could not hear,
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
1. Have a sign-in sheet for the press and any visitors so you know who was there.
Tell reporters at the beginning of the press conference how much time the speaker has,
2.
and be prepared to cut off questions at that time.
Keep the press conference and statements short. The press will be more receptive to an
3. official who makes a short statement and takes questions as opposed to one who gives a
half-hour speech.
Tape the remarks made by the government official so that they can be transcribed for a
5.
permanent record.
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
Put a transcript of the press conference on your Web page as soon as possible to make it
1.
widely available.
Send hand-out materials and a transcript to any media who could not attend but have an
2.
interest in the story.
Fulfill all promises for additional materials or responses to unanswered questions within
3.
deadline times.
4. Critique each step of operation, and write up your notes for the next conference.
WEBSITE
http://usinfo.state.gov/products/pubs/pressoffice/conferences.htm
Press releases are a summary of facts about a program or issue on which you want media atten-
tion. They are presented in a standardised format. The main criterion for a press release is that
it must contain news.
Similar to a straight news article as shown in Figure 8.6, a press release is written in an inverted
pyramid style. The first paragraph is the lead, and it contains the most important information;
subsequent paragraphs expand on that information and give more detail in decreasing order of
importance. The least important information is at the end.
Like a good news story, the good press release answers who, what, when, where, why, and how.
Who is the subject of the story? What is the story about? When is or was the event? Where is or
was it happening? Why is the information important? How is this of significance? All of these
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
The sentences and paragraphs in a press release should be short so they can be quickly reviewed
by an assignment editor or a reporter as shown in figure 8.7, and they should contain no jargon,
abbreviations, unexplained details, or cliches. Quotations may be used, but it is more usual to
find these in the second or third paragraph; they are always attributed.
Figure 8.7: Assignment editor and reporter reviewing the press release
Press releases that read like a news story, without a lot of inflammatory adjectives, are more
likely to be picked up by the press.
Typically, press releases in the United States follow a formula as shown in figure 8.8.
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
Double spacing.
Plain stationery, preferably with the organisations name and address printed at
the top.
Wide margins - at least one inch (2.54 centimeters) around - providing for ease in
reading and allowing editors and reporters to make notes in them.
Figure 8.8: Formula for press release followed in the united states
The standard press release contains the following information at the top of the release as shown
in figure 8.9
A contact name, phone number, fax number, and e-mail address. Sometimes, cell
phone numbers of after-hours contact persons are listed, particularly if the press
office deals with reporters in several time zones.
A release time. Often, news releases are sent in advance of an event but cannot be
used until a specific time so that reporters have time to read the material and pro-
cess the information, particularly if it is a complicated story. If this is done, write
EMBARGOED UNTIL and the date and specific time the news can be released. If
the information can be used immediately, write FOR IMMEDIATE RELEASE.
A headline, summarising the news of the release that is attention getting and capi-
talised.
A dateline, capitalised, beginning the first paragraph that states where the news
originated.
In the United States, press releases as show in figure 8.10 typically run one to two pages. If
there is more than one page, type more at the end of the first page. At the end of the release,
type --30-- or #### to indicate the end. Be sure to check for spelling errors, typos, incorrect
punctuation, and poor writing.
Press releases can be sent to the attention of an editor, an assignment editor, or a reporter. Fol-
low up on the press release with a phone call. Ask if the intended recipient got your release and
would like additional information.
Press materials, such as press releases and fact sheets, should always be written and distrib-
uted before a news event such as a press conference, and not afterwards. One new govern-
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
The fact sheet, or backgrounder, as show in figure 8.12 gives more detail than the press release
by using facts and figures, but not quotations, to embellish on a press release. The fact sheet is
presented in as readable a form as possible. It often has subtitles in bold type and is highlighted
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
with bullets.
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
SELF-CHECK
List four thins that PRO should do before, during and after the press confer-
ence.
ACTIVITY
WEBSITE
http://www.http://usinfo.state.gov/products/pubs/pressoffice/look.html
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
Creation of awareness and recall: - both of the exhibition itself and of the promo-
tional message associated with a product.
Exhibition offers scope and potential for promotional scale and creativity-Large
and spectacular displays can be used, incorporating variety and creative and in-
novative activities.
Exhibition may be used as the high point of a more general promotional activity.
The promotional campaign can be reinforced or boosted by the kind of spectacular
display or event that can be staged at an exhibition.
The exhibition may become a well known event associated with the promotion of
a product.v
Exhibition offer an individual supplier the chance to inspect and evaluate competi-
tors products and promotional strategy.
It offers competitors the chance of inspecting and evaluating your products and
services in a business industry.
Can be a waste as people who attend might not have the interest in particular
product or service and have no intention of buying.
Planning for road shows need to start at least a few months in advance. To have a significant
presence at strategic or influential show, planning to set up a booth, either by the company or
with a key partner. Booth space is limited and must be reserved in advance. Usually a fee is
involved, which varies according to square footage and location on the exhibition floor. Design-
ing the portable booth can take a few months, planning ahead is required.
Here are some tips for getting maximum benefit from road show appearances as shown in Table
8.5:
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
Evaluate and selection of road shows: participating in a show can require a major invest-
ment of time, money, and resources. Exposure to few hundred very qualified targets is
1.
better than exposure to thousands of generalists who are very unlikely to be interested in
the business.
Identify goals: must be specific about the things to accomplish as a result of the partici-
pation in the show. Whether to increase visibility, gain exposure to a large number of
2.
customers who might be interested in the products, or check out the competition? Con-
crete goals are important to determine the value of the trade show to the organisation.
Define measurement of success: for each goal, determine a way to measure its success.
Make these measurements as specific as possible. Put your show plan in writing. The
3.
plan should include a workable schedule, a comprehensive list of preparation activities,
and an individual assigned for each task.
Develop a key message for the booth exhibit: like good advertising, a good exhibit
4. clearly communicates one major message. This draws in more prospects to the booth
than an unfocused cacophony of messages.
Design an open, inviting booth: an open booth design, with no tables obstructing ac-
cess, invites attendees to come in. Logo should be big enough to be seen from a good
distance. Maximize walking around space by mounting brochure displays on walls.
5.
Use interesting graphics to draw peoples attention. For demos, laptops and flat-screen
monitors are space-efficient. If space permits, provide comfortable chairs to encourage
prospects to linger. A portable booth should be reasonably easy to set up and take down.
Order all necessaries supplies, including brochures and giveaways: If marketing col-
lateral needs to be updated or redesigned, take care of this early. Do not want to run the
6. risk of having no brochures to hand out. Design forms for filling out prospect informa-
tion-clear forms eliminate guesswork. Consider giveaways to generate attention and a
sense of fun. Pens with web address and a catchy slogan can be very effective.
Design PowerPoint presentations and demos for the booth: These will draw attendees to
7. the booth and help them learn more about the business. Presentations will allow com-
municating information to many prospects at once.
Create a unique identity for booth staff: Decide on the dress code for staff. Matching
8.
blazers, T-shirts, or even boutonnieres will make your representatives easily identifiable.
Train exhibit staff before each show: this is very important. Staff needs to know what
is expected of them. They need to be briefed on all new programs and initiatives that
9. should be emphasized. They must know how to run the demos and presentations, and
they should know some basic trouble shooting. Nothing looks more unprofessional then
demos that dont work.
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
Hospitality is a pivotal part of many sponsorship packages. VIP tickets to games, throwing out
the First Pitch, autographed items and private receptions hosted by personal are all available
when putting a sponsorship package together. Individual hospitality elements may be included
based on each Sponsors business needs and marketing objectives as show in figure 8.20.
Maintaining existing and gaining news customers is vital in todays corporate environment; the
personal touch. Is a way for the customers to remember. They will remember the organisation
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SELF-CHECK
8.4 Audiences
The audiences as show in figure 8.21 can be deemed to be as follows- shareholders, investors,
government and regulators, business partners, NGOs and pressure groups and customers.
Customers
Pressure
Group Share
holder
Audiences
Investors
NGOs
Government
Business and
Partners Regulator
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
In line with the desire to be relationship-driven in its organising of events, positive and con-
structive relationships must be build by an organisation with key audience groups in line with
best practices. The key objectives are to build trust and lasting relationships by listening to, and
being attentive to the needs of these audiences. The frequency and nature of these contracts are
left to the individual custodians, CEOs, MDs, COOs and/or their designated representatives.
In getting the right audiences, relationship is important. Relationships are about communication
and can be a powerful tool to build trust and goodwill. Relationships must be well-managed and
are necessary for a company to survive and prosper.
To build relationships to further the objectives of the group, a spokespersons and key represen-
tatives must have the following qualities as show in Figure 8.22:
SELF-CHECK
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
oping human intellectual capital through education. Besides that, a company can also commit
in promoting healthcare and quality of life, helping those who do not enjoy good health by
supporting appropriate care organisation. The company can work with NGOs and non-NGOs,
contributing to medical relief funds to be channeled to deserving local and international causes.
Normally a yayasan is formed under that company as show in Figure 8.24 .
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
SELF-CHECK
8.6.1 Recruitment
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
4. Make Contact:
There is nothing I dislike more than cold-calling than perhaps being the recipient of a cold call.
More often than not, cold callers are stopped before having the opportunity to get their message
across. Why? Cold-callers (think telemarketers) are seen as inconsiderate because they are
imposing on your time. Everyone is busy and time is valuable. I recommend approaching the
potential sponsor by letter or personal e-mail. This communication should detail the program
and its goals, state the purpose of the contact (request for sponsorship) and plans for follow-up
with a specific timeframe. The sponsorship kit should accompany the letter or e-mail.
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
5. Follow-Up:
Its very important to keep your word and follow-up in the time frame specified in the corre-
spondence. I like to begin the call by identifying myself and asking if I could take a few mo-
ments of their time. Once approved, this is the perfect opportunity to first explain the program
(not the sponsorship program) and its benefits and objectives. After the potential sponsor un-
derstands the program concept, he/she will likely be more interested in learning about how they
can help support such a noble cause.
6. Continue to Follow-Up:
Its highly unlikely that a decision will be made in the first follow-up conversation. The poten-
tial sponsor will need time to digest the information you gave them, review the different spon-
sorship categories and possibly gain approval from others in their organisation. Establish a time
thats convenient for the potential sponsors for you to follow-up. Not only is this an efficient
way of working, it shows consideration for their time and adds a personal touch.
8.6.1 Recruitment
Retention
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
ACTIVITY 1. http://www.hennesseycap.com/successful_sponsorship.html
2. http://www.fleng.org/images/chapters/Building%20a%20Succeessful%20
Sponsorship%20Program.pdf
1. Decide what you want, what is reasonable, and importantly, what you will give in return.
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
7. If you have been able to meet and chat with the right people during the course of the year,
even better.
8. Ask yourself: Are you willing to do what you are about to propose if you are having a bad
day?
9. Be on your best behavior at races and events. Temper tantrums and unsporting behavior will
get you noticed for the wrong reasons.
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
With planned events for the coming year, at the same time noting you flexibility, if
any, to suit the needs of team, company, or group to which you are applying.
4. Extras:
WEBSITE
http://www.arniebakercycling.com/handouts/hl_fa_sponsorship.htm
SUMMARY
1. We have already leaned in this chapter about press conferences, press release, exhibitions
and road shows, audiences, and sponsorship.
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EVENT MANAGEMENT AND SPONSORSHIP l CHAPTER 8
2. A press (or media) conference is a question and answer period, set up by an organisation that
allows the press to ask questions, usually after a prepared statement has been verbally delivered.
4. Exhibition and road shows are normally undertaken by commercial companies, trade as-
sociations, government bodies, educational institutions, health advisory council, political
parties, and charities.
glossary
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CHAPTER 8 l EVENT MANAGEMENT AND SPONSORSHIP
reference
Books
Bruce E. Skinner and Vladimir Rukavina (2003)Event Sponsorship The Wiley Event
Management Series, John Wiley and Sons,Inc.Canada.
Patricia Martin (2003) Made Possible By: Succeeding with Sponsorship San Francisco,
Calif.: Jossey-Bass; Chichester : John Wiley and Sons.
Leonard H. Hoyle (2002) Event Marketing: How to Successfully Promote Events, Festi-
vals, Conventions, and Expositions (The Wiley Event Management Series), John Wiley
and Sons, Inc.Newyork.
Schmader, Steven Wood; Jackson, Robert(1990) Special Events: Inside and Out - How-
to Approach to Event Production, Marketing and Sponsorship, Sagamore Publishing.
Daryl Everett (1991) Broadcasters Guide to Special Events and Sponsorship Risk Man-
agement, National Association Broadcasters.
Web Links
http://en.wikipedia.org/wiki/Event_management
http://www.eventmanagement.in/types-of-event-management.htm
http://www.zeelearn.com/course/eventmgmt/index.htm
http://event-management.bestmanagementarticles.com/
http://www.northants-chamber.co.uk/pdf/Top10Tips_Event_Management.pdf
http://www.darden.virginia.edu/html/standard.aspx?menu_
id=220&styleid=2&id=10860
http://www.stlukes-hospice.org/walkerswebsite/sponsorship.htm
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