Promotional Strategies of Textiles
Promotional Strategies of Textiles
Promotional Strategies of Textiles
INTRODUCTION
1
INTRODUCTION
Modernization is a continuous process and there should be concerted effort to modernize both
machinery and manufacturing process regularly. It is general experience that units which
maintained the process of modernization systematically could manage to sustain their growth
in the long run.
Indian Textile industry is one of the leading textile industries in the world. Indian textile
industries are quietly famous from very early period and it is the worlds finest one. But as
for everything the competition strikes in textile industry also, then it move towards the lower
part of market. Thus textile industries adopt various promotional strategies to survive.
Promotion of retail textile is not just a process, it is a focused mission to persuade customers
that the product is better than competing products and to remind customers about why they
may want to buy. A promotional strategy is an important element of marketing strategy. A
key ingredient in marketing campaign consists of a diverse collection of incentive tools,
mostly short term, and design to stimulate quicker or greater purchase of particular products
or service by consumers or trade.
2
MEANING
DEFINITION
The choice of a target market and formulation of the most appropriate promotion mix to
influence it.
- Business dictionary
Promotion compasses all the tools in the marketing mix whose major role is persuasive
communication.
- Philip Kotler
Promotion includes, advertising, personal selling, sales promotion and other selling tools.
- Stanston
3
SIGNIFICANCE OF THE STUDY
In the competitive world, to sustain in market, promotional strategy plays a vital role.
Promotional strategies and marketing go hand in hand. Marketing your brand or product will
include different aspects of manufacturing, promoting and selling products to the customers.
Promotion is a key element in putting across the benefits of your product or service to the
customers. Well-designed promotional strategies ensure long-term success, bring in more
customers and ensure profitability for businesses. Promotional strategies are wider concepts
which send out your brands message loud and clear to the audience. Various media
platforms can be used to promote your company and brand. They include television, radio,
shopping outlets, billboards, magazines, and social media. Various promotional strategies can
be used to promote and market your business depending on the goals, objectives and
priorities of your company. In the growing world textile industries faces a lot of competitors,
to sustain the market promotional tools are efficient. So the marketing or promotional activity
has such a great significance in the textile industry.
This study is helpful to understand about the promotional strategies adopted by textiles in
4
OBJECTIVES OF THE STUDY
SCOPE OF STUDY
This Study is conducted around 60 textiles in perinthalmanna municipality. The ultimate task
was to identify the promotional strategies of textiles in perinthalmanna municipality. This
study also consists of the consumer behavior by the effect of promotion strategies.
RESEARCH METHODOLOGY
Sample Area
The sample area for the research is in perinthalmanna municipality.
Sample Size
The number of samples covered under the study is 60 textiles.
Sample method
The method used for selection of sample is convenience sampling method.
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Type of source of data
The primary data has been collected from various textile owners in perinthalmanna.
Secondary data has been collected by using internet, journals and different books.
The primary data has been collected through the issue of questionnaire, which has been
distributed among selected owners of textiles.
Satisfaction tools like percentage, pie chart, etc has been used for analyzing data. Graphs,
tables and different diagrams have been used to have a better clarity.
LIMITATION OF STUDY
The period has been limited to four months from December 2016 to March 2017.
6
CHAPTERISATION
For a lucid presentation of the research report, it is divided into four chapters.
CHAPTER 1- INTRODUCTION
This chapter deals with the introduction, meaning, definition, significance of the study,
statement of the problem, objectives of the study, scope of study, research methodology used,
limitations and period of the study.
This chapter gives a literature and theoretical review about the promotional strategies.
This chapter deals with the various findings and conclusions of the study.
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CHAPTER 2
LITERATURE & THEORETICAL
REVIEWS
8
LITERATURE REVIEW
Does consumption respond to promotion? Many studies have focused on the effects of
promotion on brand switching, purchase quantity, and stockpiling and have documented that
promotion makes consumers switch brands and purchase earlier or more. The consumers
consumption decision has long been ignored, and it remains unclear how promotion affects
consumption (Blattberg et al. 1995). Conventional choice models cannot be used to address
this issue because many of these models assume constant consumption rates over time
(usually defined as the total purchases over the entire sample periods divided by the number
of time periods). While this assumption can be appropriate for some product categories such
as detergent and diapers, it might not hold for many other product categories, such as
packaged tuna, candy, orange juice, or yogurt. For these categories, promotion can actually
stimulate consumption in addition to causing brand switching and stockpiling. Thus, for
product categories with a varying consumption rate, it is critical to recognize the
responsiveness of consumption to promotion in order to measure the effectiveness of
promotion on sales more precisely.
Emerging literature in behavioural and economic theory has provided supporting evidence
that consumption for some product categories responds to promotion. Using an experimental
approach, Wansink (1996) establishes that significant holding costs pressure consumers to
consume more of the product. Wansink and Deshpande (1994) show that when the product is
perceived as widely substitutable, consumers will consume more of it in place of its close
substitutes. They also show that higher perishability increases consumption rates. Adopting
scarcity theory, Folkes et al. (1993) show that consumers curb consumption of products when
supply is limited because they perceivesmaller quantities as more valuable. Chandon and
Wansink (2002) show that stockpiling increases consumption of high convenience
productsmore than that of low-convenience products. In an analytical study, Assuncao and
Meyer (1993) show that consumption is an endogenous decision variable driven by
promotion and promotion-induced stockpiling resulting from forward-looking behaviour.
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There are some recent empirical papers addressing the promotion effect on consumer
stockpiling behaviour under price or promotion uncertainty. Erdem and Keane (1996) and
Gonul and Srinivasan (1996) establish that consumers are forward looking. Erdem et al.
(2003) explicitly model consumers expectations about future prices with an exogenous
consumption rate. In their model, consumers form future price expectations and decide when,
what, and how much to buy. Sun et al. (2003) demonstrate that ignoring forward looking
behaviour leads to an over estimation of promotion elasticity.
Consumer promotions are now more pervasive than ever. Witness 215 billion manufacturer
coupons distributed in 1986, up 500% in the last decade (Manufacturers Coupon Control
Center 1988), and manufacturer expenditures on trade incentives to feature or display brands
totaling more than $20 billion in the same year, up 800% in the last decade (Alsop 1986;
Kessler 1986). So far, not much work has been done to identify the purchasing strategies that
consumers adopt in response to particular promotions, or to study how pervasive these
strategies are in a population of interest. Blattberg, Peacock and Sen (1976) define a
purchase strategy as a general buying pattern which "incorporates several dimensions of
buying behaviour such as brand loyalty, private brand proneness and deal proneness." A
greater understanding of the different types of consumer responses to promotions can help
managers to develop effective promotional programs as well as provide new insights for
consumer behaviour theorists who seek to understand the influence of different types of
environmental cues on consumer behaviour.
Blattberg, Eppen, and Liebermann (1981),Gupta (1988), Neslin, Henderson, and Quelch
(1985), Shoemaker (1979), Ward and Davis (1978), and Wilson,Newman, and Hastak
(1979) find evidence that promotions are associated with purchase acceleration in terms of an
increase in quantity purchased and, to a lesser extent, decreased inter purchase timing.
Researchers studying the brand choice decision-for example, Guadagni and Little (1983)
and Gupta (1988)-have found promotions to be associated with brand switching.
Montgomery (1971), Schneider and Currim (1990), and Webster (1965) found that
promotion-prone households were associated with lower levels of brand loyalty.
10
Blattberg, Peacock, and Sen (1976, 1978) describe 16 purchasing strategy segments based
on three purchase dimensions: brand loyalty (single brand, single brand shifting, many
brands), type of brand preferred (national, both national and private label), and price
sensitivity (purchase at regular price, purchase at deal price). There are other variables that
may be used to describe purchase strategies, examples are whether the household purchases a
major or minor (share) national brand, store brand, or generic, or whether it is store-loyal or
not.
McAlister (1983) and Neslin and Shoemaker (1983) use certain segments derived from
those of Blattberg, Peacock, and Sen but add a purchase acceleration variable to study the
profitability of product promotions.
Throughout the world, consumer sales promotions are an integral part of the marketing mix
for many consumer products. Marketing managers use price-oriented promotions such as
coupons, rebates, and price discounts to increase sales and market share, entice trial, and
encourage brand switching. Non-price promotions such as sweepstakes, frequent user clubs,
and premiums add excitement and value to brands and may encourage brand loyalty (e.g.,
Aaker 1991; Shea, 1996). In addition, consumers like promotions. They provide utilitarian
benefits such as monetary savings, added value, increased quality, and convenience, as well
as hedonic benefits such as entertainment, exploration, and self expression (Chandon,
Laurent, and Wansink, 1997).
A large body of literature has examined consumer response to sales promotions, most notably
coupons (e.g.. Sawyer and Dickson, 1984; Bawa and Shoemaker, 1987 and 1989; Gupta,
1988; Blattberg and Neslin, 1990; Kirshnan and Rao, 1995; Leone andSrinivasan, 1996).
Despite this, important gaps remain to be studied. It is generally agreed that sales promotions
are difficult to standardize because of legal, economic, and cultural differences (e.g., Foxman,
Tansuhaj, and Wong, 1988; Kashani and Quelch, 1990; Huff and Alden, 1998). Multinational
firms should therefore understand how consumer response to sales promotions differs
between countries or states or province
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THEORETICAL REVIEW
PROMOTIONAL STRATEGIES
A marketers job is to build a marketing program to achieve a companys objective. For this,
he has to design and administer various under Four P s of marketing, namely, product, price,
place and promotion. Marketing communication is an important P (also called as promotion)
of marketing.
A promotion strategy is an activity that is designed to help boost the marketing of a product
or service. It is very important as it not only helps to boost sales but it also helps a business to
draw new customers while at the same time retaining older ones. It can be done through an
advertising campaign, public relation activities, a free sampling campaign, a free gift
campaign, a trading stamp campaign, through demonstrations and exhibitions, through prize
giving competitions, through temporary price cuts, and through door-to-door sales,
telemarketing, personal sales letters, and e-mails. Promotion is a reward making activity that
influences people to buy and consume the products of a marketer. The methods and means of
the small scale industrial units are traditional, simple, involve less cost.
Promotion may be defined as the co-ordination of all seller initiated efforts to set up
channels of information and persuasion to facilitate the scale of a good or service.
Promotion is most often intended to be a supporting component in a marketing mix.
Promotion decision must be integrated and co-ordinate with the rest of the marketing mix,
particularly product/brand decisions, so that it may effectively support an entire marketing
mix strategy. The promotion mix consists of four basic elements. They are:-
1. Advertising,
2. Direct Marketing,
3. Personal Selling,
4. Sales Promotion, and
5. Publicity
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Advertising:
It is any paid form of non-personal presentation and promotion of ideas, goods or services by
an identified sponsor.
Direct Marketing:
It refers to the use of mail, telephone and other non-personal contact tools to communicate
Personal Selling:
Face to face interaction with one or more prospective purchasers for the purpose of making a
Sales Promotions:
The short-term incentive to encourage trial or purchase of a product or service refers to sales
promotion. Whereas advertising offers a reason to buy; sales promotion offers an incentive to
buy.
Sales Promotion
Sales promotion refers to the short-term incentives to encourage sales of a product or service.
13
Purpose of Sales Promotion
Sales promotion tools vary in their specific objectives. They may be used to attract new
customers, to reward loyal customers and to increase the repurchase rates of occasional users.
Sales promotion usually targets brand switchers because non-users and users of other brands
do not always notice a promotion. Sales promotions are thus also seen as a tool for breaking
Sales promotions also let manufacturers adjust to short term changes in supply and demand
and differences in customer segments. They also let manufacturers to experiment by varying
To use sales promotion, a company must set objectives, select the right tools, develop the best
The specific objectives set for sales promotions will vary with the type of the target market.
For consumer promotions, objectives include encouraging purchasing of larger sized units,
building trial among non-users and attracting switchers away from the competitors brands.
For trade promotions, objectives may include; including retailers to carry new items and
promotions, building brand loyalty of retailers and gaining entry into new retail outlets.
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The sales force promotions help in encouraging support of a new product or model,
encouraging more prospecting and stimulating off-seasonal sales. But most importantly, sales
Many tools can be used to accomplish sales promotion objectives. Descriptions of the main
Samples:
purchasers to try the product without cost or at a lower cost in the hope that they will buy
Coupons:
Coupons are certificates that give buyers a saving when they purchase a specified
products.
15
Rebates:
Rebate is also known as cash refund offers. Rebates are offers to refund part of a
purchase price of a product to its customers who send a proof of purchase to the
manufactures. These are like coupons except that the price reduction occurs after the
Price Packs:
Cents-off deals or price packs offer consumers savings by way of reducing prices that are
marked by the producer directly on the package.
Premiums:
the pack).
Prizes:
They are offers of chance to win something such as cash, trips or goods by luck or
through extra efforts. Contests of talent and sweepstakes or draws the most popular prize
offering promotions.
Tie-in Promotions:
Tie-in promotions involve two or more brands or companies that team up on coupons,
16
Cross Promotions:
Advertising Specialties:
These are useful articles imprinted with an advertisers name, given as gifts to consumers.
Patronage Rewards:
They are cash or other awards for the regular use of companys products or services.
They are values (in cash otherwise) that are proportional to ones patronage of a certain
More money is spent by companies on trade promotion (58%) than on consumer promotions
Discounts:
It is also known as price-off or off-invoice or off-list. Discounts price cut off the list price
Allowances:
They are the amount offered in return for an agreement by the retailer to feature the
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Free Goods:
Free goods are the extra merchandise offered to middlemen who buy a specific amount of
a product.
ADVANTAGES:
creator.
5. Sales promotion leads to low unit-cost, due to large-scale production and large
scale selling.
6. It is an effective supporter of sales. It helps the salesman and makes his effort
more productive.
7. The promotional tools are the most effective to be used in increasing the sales
volume.
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DISADVANTAGES:
2. Sales promotion activities are having temporary and short life. The benefits
are also short-lived for three or four months. Then the demand will fall down.
are of the opinion that due to the lack of popularity and overstocking of
5. There is a feeling in the minds of the customers that sales promotional activity
6. Discounts or rebates are allowed by boosting the prices of the goods, with a
tool.
8. It is expensive and leads to a rise in the price of products.
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CHAPTER 3
ANALYSIS OF DATA
20
CLASSIFICATION OF TEXTILES ON THE BASIS OF MONTHLY INCOME.
TABLE 3.1
Below 25000 4 7%
Total 60 100
CHART 3.1
30
26
25
21
20
15
NO. OF RESPONDENTS
10 9
5 4
0
Below 25000 25000 35000 35000 45000 45000 & above
Table 3.1 shows the monthly income of textiles. 7% have a monthly income of below 25000,
15% have monthly income of 35000 - 45000, 43% have monthly income of 25000 35000
and 35% have a monthly income of above 45000.
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CLASSIFICATIONS OF TEXTILES ON THE BASIS OFOWNERSHIP STRUCTURE
TABLE 3.2
RESPONDENTSHIP
NO. OF RESPONDENTS PERCENTAGE
STRUCTURE
Sole proprietorship 15 25%
Partnership 39 65%
Total 60 100%
CHART 3.2
39
40
35
30
25
NO. OF RESPONDENTS
20 15
15
10 6
5
0
Sole proprietorship Partnership Joint stock
Table 3.2 shows the ownership structure. 25% of textiles are Partnership firms; 65% of
textiles are Sole proprietorships and 10% of textiles are Joint stock companies.
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CLASSIFICATIONS OF TEXTILES ON THE BASIS OFBUSINESS OPERATION
TABLE 3.3
Total 60 100%
CHART 3.3
33
35
30
25
20
14 NO. OF RESPONDENTS
13
15
10
0
Small scale Medium scale Large scale
Table 3.3 shows the size of textiles. Majority (22%) of textiles is Medium scale; 55% belongs
to Small scale; 23% belongs to Large scale.
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SECTION OF THE CUSTOMERS AIMED BY TEXTILES
TABLE 3.4
CHART 3.4
60 56
50 43
38
40
30 NO. OF RESPONDENTS
20
10
0
Gents Ladies Kids
Table 3.4 shows the section of customers aimed by textiles. 93% of textiles include Gents;
72% of textile includes Ladies and 63% of textiles include Kids.
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SHOWSSALES PROMOTION MEDIA ADOPTED BY TEXTILES
TABLE 3.5
MEDIA
Others 11 18%
CHART 3.5
60
54
50
40 38
30
NO. OF RESPONDENTS
20
11
10
0
Print Media Visual Media Others
Table 5.6 shows the Sales promotion Medias adopted by textiles. Majority of textiles (90%)
are using Print media; 63% using visual Medias for sales promotion;18 % using other Medias
for sales promotion; using print Medias for sales promotion;
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SHOWSPROMOTIONAL ACTIVITES ADOPTED BY TEXTILES
TABLE 3.6
ACTIVITES
Discount 58 97%
Coupons 11 18%
Others 7 12%
CHART 3.6
58
60
50
40
30 24
20 16
10 11
0 7
Discount Extra
Offer 1+1 Offer
Coupons
Others
NO. OF RESPONDENTS
Table 3.6 shows the Promotional activities adopted by textiles.97% using Discounts; 40%
using Extra offer; 27% using 1+1 offer; 18% using coupons and 12% using others;
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EFFECTIVNESS PROMOTIONAL TOOLS
TABLE 3.7
Advertising 45 75%
Personal Selling 1 1%
Direct Marketing 3 5%
60 100%
CHART 3.7
45
45
40
35
30
25
20 NO. OF RESPONDENTS
15 11
10
3
5 1
0
Advertising Personal Direct Sale
Selling Marketing promotion
Table No: 3.7 show effectiveness of promotional activities.75% of textiles say that
Advertisement is more effective, while 19% of textiles say that Sales Promotion is more
effective; But 1% of textiles say that Personal selling is more effective and 5% of textiles say
that Direct marketing is more effective.
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CUSTOMER REACTION TO PRODUCT PROMOTION
TAABLE 3.8
CHART 3.8
CUSTOMER REACTION
Negative
10%
Neutral
12%
Positive
78%
Table No: 3.8 shows customer reaction towards promotional activities of textiles. Majority of
textiles (78%) say that customers reacted positively; only 12% of textiles say that customers
reaction is neutral and 10% of textiles say that customers reacted negatively
28
USEFULNES OF PROMOTION THROUGH SOCIAL NETWORKING WEBSITE
TABLE 3.9
CHART 3.9
Yes
37%
No
63%
Table No: 3.9 shows usage of social networking websites. 37% respondents say that Social
Networks are useful. While 63% respondents say that Social Networks are not useful.
29
EFFECTIVENESS OF SPONSORING AN EVENT
TABLE 3.10
CHART 3.10
No
38%
Yes
62%
Table No: 3.10 show effectiveness of sponsoring an event. 38% respondents say that
sponsoring is useful. While 62% respondents say that sponsoring are not useful.
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REASON FOR USING MORE SALE PROMOTION
TABLE 3.11
CHART 3.11
60 56
50
43
40
31
30
20
13
10 7
0
Increased Lower number Reduced Publicity Others
competition of customers market share
NO. OF RESPONDENTS
Table No: 3.11 show the reasons for using sales promotion. Publicity is one of the main
reason of sales promotion for majority of textiles (93%); 72% respondents say that Increased
competition is also a reason for using more sales promotion; 51% respondents say that Lower
number of customers is one of reason for using more sales promotion;. 12% respondents say
that Reduced market share are the reason for using more sales promotion. 22% respondents
say that other reason are the reason for using more sales promotion
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AMOUND SPEND FOR PROMOTIOAL ACTIVITY IN AN YEAR
TABLE 3.12
CHART 3.12
43
45
40
35
30
25
20
15
10 8
5 6
3
0
Below 50000
50000
100000 100000
500000 Above
500000
NO. OF RESPONDENTS
Table no: 3.12 shows the amount spend textiles for sale promotion during a year. 72% of
textiles spend an amount below 50000; 13% textiles spends an amount of Rs. 50000 -
100000; 5% of textiles spends an amount of Rs. 100000 500000; 10% of textile spends an
amount above Rs.500000.
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VARIATION IN PROFITABILITY AFTER ADOPTING PROMOTIONAL STRATEGIES
TABLE 3.13
Yes 56 93%
No 4 7%
Total 60 100%
CHART 3.13
No
7%
Yes
93%
Table No: 3.13 show the variation in Profitability of textiles after adopting Promotional
Strategy. A lion portion (93%) of textiles says that there is variation in profitability after
adopting promotional strategy. since 7% say that there is no variation in profitability.
33
CHAPTER 4
FINDINGS AND CONCLUTION
34
FINDINGS
45000.
Out of the sample (60) textiles, 39 textiles (65%) are Partnership firms.
A major portion of textiles (93%) sales Gents wears, 72% of textiles sales ladies wear
More than half of the respondents (90%) are using Print Media for sale promotion.
Discount (97% of textiles) and Extra offer (40% of textiles) are the commonly used
Promotional tool.
Majority of textiles (78%) says that Customers reacting positively towards their Sales
Promotion activities.
More than half of respondents (63%) say that Social Networking websites are not
effective.
Majority of textiles (62%) says that sponsoring is effective for sales promotion.
Publicity is one of the major reasons for using sales promotion for almost all (93%)
textiles in Perinthalmanna.
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Most of textiles in Perinthalmanna are spending an amount below 50000 for
promotion.
sales promotion.
CONCLUSION
This study reveals that almost all textiles are using Promotional strategies effectively
according to the situation and they find changes in the sales as well as Profitability. One of
the major reasons for using Promotional measures is increased competition and this
competition seems to be in the field of Promotion too.
36
BIBLIOGRAPHY
AND
APPENDIX
37
Websites
1. www.scribd.com
2. www.slideshare.net
3. http://issue.com
4. www.assignmentpoint.com
5. www.tutor2u.net
6. www.questionpro.com
7. http://slideplayer.com
Books
1. Advertising and Promotion: An IMC perspective By Kuti Shah and Alan Dsousa,
2009, Volume 6.
2. Marketing Management- By Philip Kotler and Kevin Keller, 2009.
38
APPENDIX
39
QUESTIONNAIRE
Sir / Madam,
1. Company Name: .
2. Year of Establishment :
3. Monthly Income
Radio Commercials
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Sales Promotion Others
10. How has the customer reacted to your product promotion conducted so far?
11. Do you think promotion through social networking website will be helpful?
Yes No
Yes No
If yes, Is it effective .
13. What is the reason for using more sale promotion in your company?
Increased competition
Publicity
Others
14. How much amount spends for promotional activities during a year?
15. Is there any variation in your profitability after adopting promotional strategies in your
Yes No
41