GUIDELINE FOR INTERNSHIP REPORT

All reports are broadly organized in three sections:

1. Preliminary matter
2. Text
3. Back matter

PRELIMINARY MATTER REQUIREMENTS

The preliminary matter consists of the title page, approval page, abstract/ executive summary,
acknowledgments (optional), table of contents, list of tables, list of figures, other lists (such as
nomenclature), and the preface (optional). Preliminary pages are paginated separately from the
rest of the text. Proper order of Preliminary Pages:

1. Title page
2. Approval page
3. Acknowledgments (optional)
4. Table of contents
5. List of tables (if tables appear in document)
6. List of figures (if figures appear in document)
7. Other lists (e.g., nomenclature, definitions, glossary of terms, etc.)
8. Preface (optional; must be less than 10 pages)

Each of these items is further described below.

Title page
The title page is the first page of the report. See Annexure 1 for a sample Title page.

Title Page Checklist

• Margins: 0.98 inches- left, right, top, bottom
• Text centered between left and right, and top and bottom margins;
• Typeface consistent with main text;
• Spell out all acronyms in full;
• “by” in lower case;
• Full name of the student in upper/lowercase combination, (e.g. Noorjahan Begum);
• “Fulfillment” (no “s”);
• “Requirements” (with an “s”);
• “INDEPENDENT UNIVERSITY, BANGLADESH” in all capitals;
• Correct month and year;
• Month in upper/lowercase;
• No comma between month and year;
Approval page
This page, as indicated by the signature of your supervisor, indicates the consent of your
supervisor to the fact that you have completed your internship project in a manner that you had
been directed. Since this page is part of your formal report, you have to obtain the signature on
this page before you give your report for final binding. Therefore, you should obtain the
signatures on the approval page with sufficient time with you to bind the report and submit it
before the oral examination. See Annexure 2 for examples of the Approval Page.

Approval Page Checklist

• Margins: 0.98 inches- left, right, top, bottom
• Typeface consistent with main text;
• TITLE exactly as appearing on the Title page, centered between left and right margins;
• Spell out all acronyms in full;
• No boldface;
• “by” in lower case;
• Full name of the student in upper/lowercase combination,
• “has been approved” in lowercase
• Correct month and year (of oral defense)
• Month in upper/lowercase;
• No comma between month and year;

Acknowledgments
These are optional pages, although most documents have a brief paragraph acknowledging the
contributions of supervisor and others who helped the student complete the report. If you decide
to include these pages, you must maintain a professional tone.

Acknowledgments Checklist
• Margins: 0.98 inches; right, top, bottom
• Text flush left, not centered;
• Typeface and size consistent with main text;
• Maximum two pages;

Table of Contents

The table of contents introduces the reader to the report, indicating its contents, organization, and
progression. The key is to provide easy access and not to overwhelm the reader with a detailed
index of the contents. The table of contents is compiled by listing the headings in the document; it
should not show a listing for anything preceding it (Abstract, Acknowledgments, etc.). The
student must be consistent in the level of heading that is listed; e.g., if the second-level
subheadings are listed from one chapter, the second-level subheadings from all chapters that
contain this level. Each level of subheading should be consistently indented a few spaces more
than the preceding level. The arrangement of the table of contents in Annexure 3 works for any
document, with minor adjustments for the style of chapter numbers or heading levels.
List of Tables and List of Figures
Obviously, only those documents that use tables and figures require these lists. Both lists follow
essentially the same format, resembling the table of contents. The sample in Annexure 4 provides
model that are easy to read and work well for any document.

List of Tables and List of Figures Checklist

• “LIST OF TABLES” and “LIST OF FIGURES” in all capitals and centered between
margins
• List of tables precedes list of figures
• Every table title and figure caption included
• Identical in style and substance (wording, punctuation, letter case) to corresponding titles
and captions in the text; lengthy entries abbreviated but not paraphrased (i.e., identical up
to the point of abbreviation)
• Length: may be several pages; no “continued” at top of second and subsequent pages
• Page number(s): lower case roman numeral(s), consecutive from previous section,
centered between the proper margins, 1 inch from the bottom of the page

TEXT REQUIREMENTS

Every page of the report must meet the margin requirements listed several times in this manual:
0.98 inches (left, right, top, and bottom). Follow the APA (American Psychological Association)
format to write the report. The follows must be included in this chapter.

Abstract/ Executive summary

The abstract lets the public and other colleagues know about the report. The abstract should be a
succinct summary of the aims, methods, conclusions or results, and significance of your study. It
should be accurate (do not include information here that is not in the body of the manuscript),
concise (350 word maximum), and specific (begin this section with the most important
information and limit it to the four or five most important concepts, findings, or implications of
the study). If the abstract is well written, other researchers are more apt to go on to read the entire
document.

Introduction

The introduction is the part of the paper that provides readers with the background information
for the research reported in the paper. Its purpose is to establish a framework for the research, go
on to review the relevant literature. Then go on to make clear the connection between previous
research and the present work.
Statement of the Problem

State the problem in terms intelligible to someone who is generally sophisticated but who is
relatively uninformed in the area of your investigation. A problem statement should be presented
within a context, and that context should be provided and briefly explained, including a
discussion of the conceptual or theoretical framework in which it is embedded. Clearly and
succinctly identify and explain the theoretical framework that guides your study.

Purpose of the Study

The purpose statement should provide a specific and accurate synopsis of the overall purpose of
the study. The main purpose of this section is to tell the reader why you performed the study. In
other words, the reader should be informed of the research question and importance of the study.
State how the present study is unique compared to previous studies. Key points to keep in mind
when preparing a purpose statement.
Try to incorporate a sentence that begins with “the purpose of this study is….” This will clarify
your own mind as to purpose and it will inform the reader directly and explicitly. Clearly identify
and define the central concepts or ideas of the study.
Identify the specific method of inquiry to be used. Identify the unit of analysis in the study.

Timeline

Provide a general outline of the time schedule you expect to follow.

Limitations

A limitation identifies potential weaknesses of the study. Think about your analysis, the nature of
self-report, your instruments, and the sample. Explain these weaknesses.

Review of Literature

The review of literature provides the background and context for the research problem. It should
establish the need for the research and indicated that the writer is knowledgeable about the area.
Demonstrate to the reader that you have a comprehensive grasp of the field and are aware of
important recent substantive and methodological developments. Avoid statements that imply that
little has been done in the area or that what has been done is too extensive to permit easy
summary. Statements of this sort are usually taken as indications that the writer is not really
familiar with the literature. The literature review accomplishes several purposes.

Questions and Hypotheses

Questions and hypotheses are testable propositions deduced and directly derived from theory. A
research question poses a relationship between two or more variables but phrases the relationship
as a question; a hypothesis represents a declarative statement of the relations between two or
more variables. Describe the design and clearly spell out the independent and dependent
variables.
The Design – Methods and Procedures

The methods or procedures section is really the heart of the research proposal. The activities
should be described with as much detail as possible, and the continuity between them should be
apparent. The purpose of this section is to describe in detail how you performed the study.
Someone should be able to replicate your study based on the information you provide in this
section.

Sampling
Indicate who participated in the study, how many, and how were they selected.

Instruments

Outline the instruments you propose to use. If instruments have previously been used, identify
previous studies and findings related to reliability and validity. If instruments have not
previously been used, outline procedures you will follow to develop and test their reliability and
validity.

Data Collection

Outline the general plan for collecting the data. This may include survey administration
procedures, interview or observation procedures.

Data Analysis
Specify the procedures you will use, and label them accurately (e.g. ANOVA, MANOVA,
MANCOVA, Regression, case study, grounded theory).

Results

Briefly state the main findings in both tables and words. That is, first give a general description,
then go into the details. When presenting the results of statistical tests, give descriptive statistics,
and reliability value before the corresponding inferential statistics. During presenting the results,
try to emphasize the meaning of the statistics.

Discussion

The purpose of this section is to evaluate and interpret the results, especially with respect to the
original research question. It is also important to discuss how the results relate to the literature
cited in the introduction.

Significance of the Study

Indicate how your research will refine, revise, or extend existing knowledge in the area under
investigation. Note that such refinements, revisions, or extensions may have either substantive,
theoretical, or methodological significance. State the implications of the study.
Recommendation

Try to provide some solutions related to your findings. Use your own words to explain the
solutions.

BACK MATTER REQUIREMENTS

The back matter of the report document consists of the notes, the references (or bibliography),
and appendices. The back matter is paginated consecutively from the last page of the text. The
back matter, including appendices, must meet the same margin requirements as the rest of the
document.

Notes

If the report uses notes, the student may (1) place them at the bottom of the page (footnotes), and
(2) group them at the end of the document, before the bibliography (notes). If it is chosen to
group the notes at the end of the document, the notes should begin on a new page, which is
counted but not numbered. Subsequent pages should be numbered. Notes are indicated in the text
and in the notes with superscript numbers. The number should appear here1 rather than here1, so
it is distinct from the text.

References

It is a matter of professional ethics to give credits to the researchers who’s published work you
have used in conducting your work. These published works may be books, journal articles, or
web sites. Use APA format to cite the works.

Appendices

The following materials are appropriate for an appendix.

• Instructions to participants.
• Original scales or questionnaires. If an instrument is copyrighted, permission in writing
to reproduce the instrument from the copyright holder or proof of purchase of the
instrument.
• Sample of informed consent forms.
• Cover letters sent to appropriate stakeholders.
• Official letters of permission to conduct research.
 Annexure 1

THE RELATIONSHIPS BETWEEN SOCIAL POWER AND ORGANIZATIONAL

CITIZENSHIP BEHAVIOR: THE MEDIATIONAL ROLE OF PROCEDURAL JUSTICE,
ORGANIZATIONAL COMMITMENT, AND JOB SATISFACTION IN CONTEXT OF A
PRIVATE COMMERCIAL BANK IN BANGLADESH

by

Noorjahan Begum
ID: 0010091

An Internship Report Presented in Partial Fulfillment

of the Requirements for the Degree
Bachelor of Business Administration

INDEPENDENT UNIVERSITY, BANGLADESH

April 2005
 Annexure 2

THE RELATIONSHIPS BETWEEN SOCIAL POWER AND ORGANIZATIONAL

CITIZENSHIP BEHAVIOR: THE MEDIATIONAL ROLE OF PROCEDURAL JUSTICE,
ORGANIZATIONAL COMMITMENT, AND JOB SATISFACTION IN CONTEXT OF A
PRIVATE COMMERCIAL BANK IN BANGLADESH

by

Noorjahan Begum
ID: 0010091

has been approved

April, 2005

____________________

Dr. Nadim Jahangir

Associate Professor
School of Business
Independent University, Bangladesh
 Annexure 3

TABLE OF CONTENTS

Page
List of Tables I
Abstract 1
1.0 Introduction 1
2.0 Review of literature 2
2.1 Concept of Social Power bases 2
2.2 Concept of Procedural Justice 3
2.3 Link between Social Power bases and Procedural Justice 5
2.4 Organizational Commitment 7
2.5 Job Satisfaction 8
2.6 Link between Procedural Justice, Organizational Commitment
and Job Satisfaction 9
2.7 Organizational Citizenship Behavior 10
2.8 Links between bases of power Organizational Commitment,
Job Satisfaction, and Organizational Citizenship Behavior 12
3.0 Conceptual Framework 14
4.0 Method 16
4.1 Sample 16
4.2 Pilot test 16
4.3 Data collection procedure 16
4.4 Measures 17
4.4.1 Employees’ perception of managers’ social power 17
4.4.2 Employees’ perception of procedural justice 17
4.4.3 Employees’ organizational commitment 18
4.4.4 Employees’ organizational citizenship behavior 18
4.4.5 Employees’ job satisfaction 18
4.5 Analysis 18
5.0 Results 20
5.1 Confirmatory factor analysis 22
5.2 Structural equation analysis 23
5.3 Path Analysis 24
6.0 Discussion 26
References 28
Appendices 39
 Annexure 4

List of Tables

Page

1. Summary of Theoretical Models 19

2. Reliability Coefficient and Descriptive Statistics of Employees’

Perception of Mangers’ Social Power (Reward Power, Coercive
Power, Legitimate Power, Expert Power, Referent Power),
Organizational Commitment, Job Satisfaction, and Organizational
Citizenship Behavior 20

3. Correlation Matrix for Employees’ Perception of Managers’ Social

Power (Reward Power, Coercive Power, Legitimate Power, Expert
Power, Referent Power) and Procedural Justice with Organizational
Commitment, Job Satisfaction, and Organizational Citizenship Behavior 21

4. Measurement Model Result 1 23

5. Measurement Model Result 2 23

6. Standardized Path Coefficients for the Models 24

 Annexure
12 7

Begum
Begum

or
IUB

IUB