04 CIP Syllabus ENG 2015 2016 LR WEB PDF

CIP
PROFESSIONAL DESIGNATIONS The Insurance Institute of Canada

Chartered Insurance Professional (CIP) 18 King Street East, 6th Floor
Toronto, ON M5C 1C4
Advanced Chartered Insurance Professional (CIP (Adv))
Toll-free: 1-866-362-8585
Fellow Chartered Insurance Professional (FCIP) Fax: (416) 362-2692
www.insuranceinstitute.ca
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ACORD Certified Expert
Adjusters Training and Education Series
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INSURANCE LICENSING AND CE CREDITS

Brokers and Agents
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Life Licensing (LLQP/Accident & Sickness)
Program
PROFESSIONAL DEVELOPMENT Syllabus &
Handbook
Business/Management
Insurance/Technical
Interpersonal/Communications
20152016
CHARTERED
INSURANCE
Learning for the real world. Rewarding. PROFESSIONAL
PROFESSIONAL DESIGNATIONS
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Welcome to the CIP Program
Chartered Insurance Professional (CIP)Learning for the Real World.
On behalf of the Board of Governors of The Insurance Institute of Canada, I would like to welcome new and returning
students to the CIP Program.
Upon completion of this program of study, you will have met a rigorous national standard and be qualified to use the
professional designation and descriptive title Chartered Insurance Professional (CIP). Recognized across Canada and
elsewhere around the world, the CIP designation is the benchmark of insurance professionalism. In addition,
CIP graduates have told us that their designations help them to advance their careers and increase their incomes.
Applied professional courses are the core of the CIP Program. They are aligned to the functional knowledge and skills
required of brokers and agents, underwriters, and adjusters and are of significant value in helping students relate
their education to their jobs. As a result, by completing this program of study, you will not only be more technically
capable, but also more functionally competent in your field of work.
The applied professional and mandatory courses are accompanied by student resource guides and access to online
tutorials. In addition, there are a variety of in-class and distance learning study options available, all supported by
an interactive web-based learning platform. This dynamic set of learning tools and options will help you to acquire
knowledge, develop critical thinking skills, and be successful in the national examinations.
So, welcome aboard as you embark on the path to professionalism. The CIP qualification you ultimately earn will be well
worth your investment.
Good luck and best wishes for every success in your professional development.
Peter G. Hohman, MBA, FCIP, ICD.D 18 King Street East, 6th Floor
President and Chief Executive Officer Toronto, ON M5C 1C4
Phone: (416) 362-8586
Ted Hellyer, FCIP, CRM Fax: (416) 362-1126
Vice President, Programs Toll-free: 1-866-362-8585
Neil Toffick, MEd, BA, CIP Email: IICmail@insuranceinstitute.ca
Registrar and Senior Director, Examinations Website: www.insuranceinstitute.ca
The Insurance Institute of Canada
Program Syllabus & Handbook 20152016 i

ii
The CIP Program at a Glance
Mandatory Applied Professional Electives
5 courses required 3 courses required 2 courses required
C11 Principles and Practice of Insurance Claims Professional Series C31 Property Damage Appraisal
(must be taken as one of the first four courses) C32 Bodily Injury Claims
C110 Essentials of Loss Adjusting C35 Insurance Against Crime
C12 Insurance on Property
C111 Advanced Loss Adjusting C36 Building Construction, Fire Hazards, and
C13 Insurance Against LiabilityPart 1 Basic Hazards
CIP Chartered Insurance Professional

C112 Practical Issues in Claims Management C37 Special Hazards and Processes
C14 Automobile InsurancePart 1 C38 Liability Loss Prevention
C16 The Business of Insurance C39 Fraud Awareness and Prevention
(must be taken as one of the last three courses) C40 Business Interruption Insurance
C43 Specialty Lines
Underwriting Professional Series C45 Surety Bonds
C47 Reinsurance
C120 Underwriting Essentials C48 Automobile InsurancePart 2
C121 Advanced Underwriting C49 Insurance Against LiabilityPart 2
Marine Courses C57 Cargo and Goods in Transit Insurances*
C122 Practical Issues in Underwriting Management C58 Marine Hull and Associated LiabilitiesPart 1*
C59 Marine Hull and Associated LiabilitiesPart 2*
The following courses, intended for the marine specialist, C66 Financial Service EssentialsPart 1
will replace the applied professional course requirement: C72 Introduction to Risk Management and
Commercial Lines Insurance
C57 Cargo and Goods in Transit Insurances Broker and Agent Professional C110 Essentials of Loss Adjusting
Series C111 Advanced Loss Adjusting
C58 Marine Hull and Associated LiabilitiesPart 1 C112 Practical Issues in Claims Management
C59 Marine Hull and Associated LiabilitiesPart 2 C130 Essential Skills for the Insurance Broker C120 Underwriting Essentials
and Agent C121 Advanced Underwriting
C122 Practical Issues in Underwriting Management
C131 Advanced Skills for the Insurance Broker
C130 Essential Skills for the Insurance Broker
and Agent and Agent
C132 Practical Issues in Broker Management C131 Advanced Skills for the Insurance Broker
* See Marine Courses for more information. and Agent
C132 Practical Issues in Broker Management
NOTE: Successfully complete all three Risk Management
Certificate courses with the Institute, and you will receive
credit for two elective courses in the Institutes Chartered
Insurance Professional (CIP) designation program.
Contents
Welcome to the CIP Program (President's Message) i Mandatory Courses 16
The CIP Program at a Glance ii Applied Professional Courses 18

Claims Professional Series 20
Introduction to the CIP Program 3 Underwriting Professional Series 22
General Overview 3 Broker and Agent Professional Series 24
GIE: An Alternative Introductory Program 3
Becoming a Chartered Insurance Professional (CIP) 3 Marine Program 26
Mandatory Courses 4
Applied Professional Courses 4 Elective Courses 28
Elective Courses 4
Student Resource Guides 4 Fee Schedule 20152016 30
Course Examinations 4 Important Dates 31
Student Checklist 31
In-Class Program 5
Registration 5 Detailed Course Descriptions 32
Exam Registration and Deadlines 5
Transferring to an In-Class Course from Distance Learning or Next Steps on Your Educational Path 41
Continued Tuition 6
Withdrawals and Refunds 6 Examinations: Rules, Regulations, and Information 42
Term Work and Final Marks 6 Candidates Regulations and Timetable 42
At the Examination Centre 42
Distance Learning Program 7 Computer-based Exams 43
Distance Learning Registration Periods and Deadlines 7 Withdrawal and Transfers 44
To Register for Distance Learning 7 Students with Special Needs 44
Test Papers 7 Change of Exam Location 44
Final Marks 8 Absence from Examinations and Exam Deferral Requests 45
Continued Tuition 8 Examination Results 45
Transferring to an In-Class Course from Distance Learning CIP Honours Certificate 46
or Continued Tuition 8 Examination Grades 46
Students Outside Canada 9 Examination Rewrites 46
Online Tutorials 9 Appeals 47
Examination Cancellations 48
Virtual Learning Program 10 Liability of the Institute 48
General Information 10 Refund Policy 48
Whats Included 10 Examination Centres 48
Exam Registration and Deadlines 10 Sample Examinations 48
Grading 11
How it Works: Virtual Learning Technology 11 Program Information 49
Credits/Exemptions 49
Choose Your Educational Path 12 Payment of Fees 49
Transcripts 49
Examination Schedules 20152016 13
Fall Semester 2015 13 CIP Prizes 50
Winter Semester 2016 14
Spring Semester 2016 15 The CIP Society 51
CIP Society Member Benefits 51
Computer-based Exam Schedule 15
Institutes and Chapters Inside Back Cover
www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 1

2 CIP Chartered Insurance Professional
Introduction to the CIP Program
General Overview Becoming a Chartered Insurance
Professional (CIP)
The CIP Program is comprised of 10 courses:
Five mandatory courses In addition to successfully completing the required CIP
Three applied professional courses courses, there are a few additional steps to complete in order
(or three Marine Program courses) to be awarded the CIP designation:
Two elective courses
1. You must become, and remain, a member of your local
Refer to the CIP Program chart on page ii for a list of course insurance institute. You can apply for membership when
options. Be sure to check the detailed course descriptions you register for your first course, or you can complete your
(see pages 3240) for any recommended prior courses. This membership form online at www.insuranceinstitute.ca.
will help you avoid taking more advanced courses before you
have acquired the fundamentals. 2. Meet the academic requirements of the CIP Program by
completing 10 courses as described in this syllabus.
The three available tuition methods are distance learning,
in-class learning, and virtual learning. While all courses 3. Fulfill the experience requirement of at least one year of
listed in the syllabus are available by distance learning, the full-time employment in the general insurance, life insurance,
availability of in-class and virtual learning is subject to local or related financial services industries. If you are unsure
demand. Consult your local institute or chapter for the course whether you meet this experience requirement, you may
schedule in your area. (Contact numbers are listed on the request clarification by submitting a detailed work history
inside back cover.) to the Registrar before enrolling in the program.
Online tutorials and student resource guides are available for 4. Once you have completed Steps 1, 2, and 3, and provided
selected courses, providing practice questions and interactive you have not breached the Institutes Code of Ethics, your
learning tools to enhance your learning experience. name will be submitted for election as a CIP in May or
October.
National examinations are held three times each yearApril,
July, and December. While you may want to combine the three 5. Your local insurance institute will be advised of your
tuition methods to complete your courses, be careful not to success and will notify you of the time and location of the
register for more than one course with the same exam date convocation ceremony at which you will be presented with
and time. Refer to the Examinations section of the syllabus your diploma. Prizewinners will also receive their awards at
(see pages 4448) for rules, regulations, and information on these ceremonies.
exam results availability.
6. Upon election as a CIP, you will automatically become a
GIE: An Alternative member of the Institutes graduate community, the CIP
Introductory Program Society. Your membership in the Society will be free of
charge until you renew your institute membership the
If you are not sure that a 10-course professional designation following May.
program is right for you, or if you only require a general
program that introduces you to the insurance industry, the You will be entitled to use the professional designation CIP
General Insurance Essentials (GIE) Program may be a more for as long as you maintain paid membership in your local
suitable choice. Those who successfully complete the two- institute and the CIP Society. Refer to page 51 of this syllabus
part GIE Program will be granted an exemption from taking for information about exciting and extensive CIP Society
C11: Principles and Practice of Insurance in the CIP Program. benefits.
GIE grades are not transferrable to the CIP Program. For more
information, refer to the General Insurance Essentials Program For more course information, refer to the CIP Program chart on
Syllabus & Handbook, available from local institutes and The page ii and the detailed course outlines that follow on pages
Insurance Institute of Canada, or on the Institutes website at 3240 of this syllabus.
www.insuranceinstitute.ca.

Introduction to the CIP Program
Mandatory Courses Student Resource Guides
The five mandatory courses concentrate on essential
insurance knowledge, including courses that cover the Additional learning resources are compiled in student
principal lines of business. resource guides. These guides contain sample questions and
C11 Principles and Practice of Insurance is the introductory model answers matching the question styles of the national
course for the CIP Program; therefore, we recommend that it examinations. You will also find review questions, case study
be taken first. C11 must be one of the first four courses taken. questions, and other supplementary material to enhance
C16 The Business of Insurance is the capstone course, and your learning experience and help you to prepare for your
we recommend that you take it as your last (tenth) course. national examination.
However, it must be one of the last three courses taken. Student resource guides are required for all mandatory and
applied professional courses. Students require both the text
Applied Professional Courses and resource guide to prepare for the examination. The fee
These nine courses are the heart of the CIP Program. They for the student resource guide includes access to the online
provide an opportunity to shape your learning according to tutorial for the same course. Refer to the Fee Schedule on
your interests and career goals. Three courses must be taken page 30 for pricing information.
to complete the program requirements.
Applied professional courses focus on three important career Course Examinations
choices within the insurance industry: broker and agent; Examinations for all CIP courses are held in April, July, and
underwriter; and loss adjuster. The three courses within each December each year. (Examinations for marine courses and
series are arranged in order, according to the students level of selected elective courses are held in December and April
experience: Essentials (introductory); Advanced (intermediate); sessions only.) Most exams provide you with the opportunity
and Management (senior). to demonstrate your knowledge of the course material with
three types of question styles: multiple choice, narrative, and
NOTE application. All CIP examinations are three hours long. Many
You may fulfill the program requirements by taking any of the course texts and student resource guides include an
three applied professional courses. There is no restriction of appendix that will assist you in preparing for the examination,
stream or level. It is, however, our strong recommendation and include sample exam questions of each type. Samples of the
that subjects be selected according to your current position various exam formats are displayed on the Institute website at
in the industry and your future career goals. For example, if www.insuranceinstitute.ca.
you have recently entered the industry in an underwriting With a few exceptions, as noted under Mandatory Courses
position, you would be benefit by taking the three courses in above, you can take courses in any order. However, you should
the Underwriting Professional Series. note the recommended prior courses listed in the detailed course
Elective Courses descriptions. When choosing your courses, you also need to
Choose two elective courses from an extensive list of ensure that you do not take more than one course with the same
options. Extra applied professional courses, in addition to exam day and time.
the three required, may be taken to complete the elective Review the Examination Schedules on pages 1315 and refer to
course requirement. page 42 of this syllabus for exam rules and regulations.
NOTE NOTE
Successfully complete all three Risk Management Certificate Examinations are being transitioned from a paper-based
courses with the Institute, and you will receive credit for to a computer-based format, on a course-by-course basis.
two elective courses in the Institutes Chartered Insurance For more information, visit the Institute website at
Professional (CIP) designation program. www.insuranceinstitute.ca/cbe.

In-Class Program
In-class instruction is offered through local institutes, chapters, Registration periods for in-class courses may vary. Check
some community colleges, and universities across the country. with the local institute, chapter, or school where the course is
Courses include approximately 36 hours of instruction. During being offered. Although the registration period for the course
the term, students complete assignments, quizzes, and a mid- may vary, the deadlines for final exam registration are
term examination, which are combined in a final term mark. A fixed. Late fees will apply to all late registrations for the final
students final course grade is based on a combination of the examinations.
term mark and the final examination mark.
Exam Registration and Deadlines
The in-class courses offered each session depend on the
number of students and availability of instructors, and can The registration form must reach The Insurance Institute of
vary among locations. Distance learning is available for Canada's office with payment by the following dates:
courses not offered locally (see next section).
October 15 for December final exams
Contact your local institute or chapter (see inside back February 15 for April final exams
cover) for current course options, locations, and registration June 1 for July final exams
information.
Late entries will be subject to an additional fee (see the Fee
Registration Schedule on page 30), which must accompany the registration
form.
Registering for an in-class program is a multi-step process:
Students can register for examinations on our website at
1. Register for the course at your local institute, chapter, www.insuranceinstitute.ca. It is the students responsibility
college, or university. to ensure that registration is completed and submitted with
the examination fee in time to reach the Institute before the
2. If the current text is not included in your enrolment deadline date.
package, purchase it from your university/college
bookstore or local institute. Final examinations must be written in the session immediately
following the course. Special permission must be obtained
3. Become a member of your local institute (see inside back from the Registrar to defer a final exam.
cover); refer to the website at www.insuranceinstitute.ca.
Student examination timetables, outlining the date and
4. Register for the examination and pay the exam fee at location of the exam, will be available two weeks before the
www.insuranceinstitute.ca if the fee is not collected and final examination and accessible on the website under My
submitted locally. (This fee may be in addition to the Current Courses. Students should print the timetable and
monies paid to a college for tuition.) bring it with them to the examination centre. Please note that
exam centre location information is subject to change up to
two weeks prior to the exam week.
IMPORTANT
If you are taking more than one course in the same semester, NOTE
check the Examination Schedules (pages 1315) to ensure that Examinations are being transitioned from a paper-based
you do not register for courses with examinations at the to a computer-based format, on a course-by-course basis.
same time. For more information, visit the Institute website at
www.insuranceinstitute.ca/cbe.
There are three examination sessions and, normally, three
corresponding in-class sessions:
December final examsAugust/September registration

April final examsDecember/January registration
July final examsMarch/April registration

In-Class Program
Transferring to an In-Class Course from Term Work and Final Marks
Distance Learning or Continued Tuition
Within the first few classes, students will receive a course outline
Many students prefer classroom instruction, and many from the instructor that will explain how they will be evaluated
institutes have formulated long-term schedules of courses to during the semester. The marks from the instructor are out of
assist students to plan their education. These schedules are 100, and will count as one-third of the final course grade.
subject to change if a suitable instructor cannot be identified In-class students will be marked as follows:
or if students do not register in sufficient numbers. To avoid
missing the opportunity to write an examination in these Instructors mid-term examination 60 marks
circumstances, students may register in a distance learning Instructors assessment (based on participation,
course and transfer to an in-class course for the same subject assignments, tests, and attendance) 40 marks
later in the session without incurring administrative charges. Final examination 200 marks
Note that the following conditions apply:
The instructors mark (out of 100) is combined with the final
1. The in-class final examination must be scheduled for the examination mark (out of 200) to determine your final grade
same session as the distance learning course examination. (out of 300). You must achieve a minimum mark of 55%
(110/200) on the final examination and a minimum combined
2. The student must pay the tuition cost of the in-class in-class mark and final exam mark of 60% (180/300) to pass
course, but will not be required to pay the examination fee the course. To obtain Honours, an overall course grade of 80%
or purchase the text, as the distance learning course fee (240/300) is needed, including a minimum final exam mark of
includes both these items. This information is available on 80% (160/200).
the Institute website at www.insuranceinstitute.ca.
EXAMPLE 1
The Institute will refund the tuition portion of the distance If you receive an in-class mark of 60% (60/100) and the
learning course fee. Transferring to distance learning required minimum final exam mark of 55% (110/200)a total
registration from an in-class course is not permitted. combination mark of 170/300you will not receive a passing
mark for the course, because you did not achieve the minimum
Withdrawals and Refunds required 60% (180/300) needed to pass the course.
Withdrawal and refund policies for in-class tuition are subject EXAMPLE 2
to the rules and guidelines of each facility or institution. The If you receive an in-class mark of 90% (90/100) and a final exam
Insurance Institute of Canada will withdraw the examination mark of 53% (106/200)a total combination mark of 65%, or
registration and refund the fee if notice is received prior to the 196/300, more than the minimum 180 marks requiredyou will
exam entry deadline for the appropriate session. The refund will not receive a passing mark for the course, because you did not
be less an administration charge (see the Fee Schedule on page achieve the required minimum 55% on the final exam.
30). No refunds will be made after the exam entry deadline. Late
entry and extra-late entry fees are non-refundable. In situations where students rewrite exams, the rewrite score
becomes the sole determinant of students final grades;
in-class marks are not carried over. Rewrite exams must be
Ask the Institute written in the next session. Permission must be obtained from
the Registrar to defer an exam rewrite. See the Examination
Have a question about learning options? Rewrites section on page 46 for additional information.
Ask the Institute! Youll find the answers Final grades will be made available on the Institute website at
to questions our members ask the most. www.insuranceinstitute.ca. The Examination Results section on
We want to help you make the most of page 45 of this syllabus outlines the steps to obtain these results.
your student experience and success.
Learn more at www.insuranceinstitute.ca/ask.

Distance Learning Program
For students who may not have access to in-class instruction To Register for Distance Learning
or prefer self-study, distance learning is an excellent way
to continue their professional development and earn a CIP 1. Become a member of your local institute. Refer to the
designation. website at www.insuranceinstitute.ca.
Distance learning registration fees include tuition, the 2. Verify that you have met the course prerequisites before
examination fee, and the course text. Students complete you make your course selections. You should also check
courses independently, and may choose to enhance their the examination schedule to avoid conflicts when signing
knowledge by obtaining policy wordings from other sources. up for multiple courses.
All final examination questions are drawn directly from the
textbooks. 3. Complete the Distance Learning registration process
online at www.insuranceinstitute.ca.
Within two weeks of registration, students will receive their
course materials and a packing slip. Student examination Early registration provides more study time, as well as
timetables, outlining the date and location of the exam, will be additional time to submit test papers for bonus marks.
available two weeks before the final examination and accessible
on the website under My Current Courses. Students should Test Papers
print the timetable and bring it with them to the examination
centre. Please note that exam centre location information is Each text or student resource guide includes several tests
subject to change up to two weeks prior to the exam week. that students may complete and submit for comments and
evaluation. The tests are optional, but marks awarded on
Distance Learning Registration Periods these tests may count toward the final result. By submitting
and Deadlines a minimum of two tests prior to the session registration
deadline, students are eligible to receive a maximum of 10
December Examinations marks toward their final grade. Students are encouraged to
Early registration period: May 1July 31 submit their test papers early in order to receive the timeliest
Standard registration period: August 1September 30 feedback. The final grade will be calculated by adding the
Withdrawal/Transfer deadline: September 30 mark on the final exam (out of 200) to the average of the
Receipt of test papers at the Institute: September 30 marks awarded on the tests (out of 10).
April Examinations EXAMPLE

Early registration period: September 1November 30 Final exam mark: 130/200
Standard registration period: December 1January 31 Average test mark: 7/10
Withdrawal/Transfer deadline: January 31 Final mark: 137/200
Receipt of test papers at the Institute: January 31
Registering close to the deadline may not leave sufficient
July Examinations time to submit test papers for bonus marks. The deadline to
Early registration period: December 1February 28 submit test papers will not be extended. To take advantage of
Standard registration period: March 1April 30 the opportunity for bonus marks, a student should register as
Withdrawal/Transfer deadline: May 31 early as possible.
Receipt of test papers at the Institute: April 30
You must submit original test papers for each session you
See the Fee Schedule on page 30 for price listings. are enrolled in a course.
NOTE Your test papers must be only your own individual,

Examinations are being transitioned from a paper-based distinct work.
to a computer-based format, on a course-by-course basis.
For more information, visit the Institute website at Submit tests by email to: tests@insuranceinstitute.ca.

Final Marks Transferring to an In-Class Course from
Distance Learning or Continued Tuition
If students earn bonus marks from test submissions, they must
obtain at least 55% of the total marks on the final exam and Many students prefer classroom instruction, and many
an aggregate of 60% in order to pass. A minimum of 80% on institutes have formulated long-term schedules of courses to
the final exam is required to achieve an honours mark. For assist students in planning their education. These schedules
example, if a student receives 7/10 on two test submissions, are subject to change if a suitable instructor cannot be found
the student will need a minimum mark of 113/200 on the final or if students do not register in sufficient numbers. To avoid
exam to receive a pass mark (i.e., 113+7=120 marks out of 200, missing the opportunity to write an examination in these
or 60%). circumstances, students may register in a distance learning
course and transfer to an in-class course for the same subject
Students who choose not to submit tests will be graded on later in the session without incurring administrative charges.
the final exam alone. These students must earn 60% (120/200) Note that the following conditions apply:
to pass and 80% (160/200) to obtain an honours grade.
1. The in-class final examination must be scheduled for the
Continued Tuition same session as the distance learning course
examination.
Continued tuition is distance learning at a reduced charge.
It is available to students who were unsuccessful in their 2. The student must pay the tuition cost of the in-class
exam, unsuccessful in their rewrite, or absent from the course, but will not be required to pay the examination fee
exam. Students who are enrolled in continued tuition are or purchase the text, as the distance learning course fee
encouraged to use any available online tutorials and submit includes both these items. This information is available on
test papers for bonus marks in order to prepare for the the Institute website at www.insuranceinstitute.ca.
examination.
The Institute will refund the tuition portion of the distance
Registration, withdrawal, transfer, and test submission learning course fee. Transferring to distance learning
deadlines are identical to those listed for each distance registration from an in-class course is not permitted.
learning session.
For information about transferring between distance learning
Continued tuition students may use the text they purchased sessions or withdrawing from distance learning, see page 44.
with their original course enrolment if it is the current text
edition, or they may purchase a new text. It is the students
responsibility to ensure they are using the correct text edition
(and addenda, if applicable) in preparation for the exam. Refer
to the Institute website at www.insuranceinstitute.ca for the
current text edition listing.
Ask the Institute

Have a question about the program?
We care about your student experience

and success. Therefore, we have answered
the questions students ask the most.

Students Outside Canada Online Tutorials
While Institute courses are prepared specifically for the Online tutorials are available for many CIP Program courses
Canadian market, enrolments are accepted from students and provide students with additional study aids in an
outside of Canada. interactive, web-based environment.
To provide these students with air mail service for materials Using the Institutes Learning Management System, students
and examinations, it is necessary to charge an additional fee. can review course notes, test their knowledge by completing
Please see the Fee Schedule on page 30 for details. self-assessment quizzes, and post questions and comments
for other students to a discussion forum. An online tutor is
International students are required to make their own available to answer course-related questions and direct online
arrangements to write examinations. They must forward a discussions.
letter of consent from a responsible manager or supervisor of
a professional organization such as a company, association, Online tutorials are included with the student resource guides.
or college, along with the individuals contact information. Students who purchase texts and student resource guides
This information must be received at The Insurance Institute from the Institute will receive access to the corresponding
of Canada no later than one month prior to the scheduled online tutorials within two business days. Login instructions
examination. All arrangements are subject to approval by the are printed on students order confirmation forms.
Institute. The student is responsible for all charges incurred for
the exam centre and supervision. If you obtained your books from a third party, please contact
your local institute office or Member Services at (416) 362-8586
Students currently residing outside Canada who will continue or 1-866-362-8585 to complete your registration.
to reside outside Canada for the duration of the course are not
required to remit GST/HST with their fees.

Virtual Learning Program
Virtual classes bring the lecture to you. At the Institute, our Exam Registration and Deadlines
technology allows instructors to deliver traditional classroom
learning experiences over the Internet. Virtual classes typically Fall Semester
include two main components: real-time instruction in virtual SeptemberDecember (December Exam)
classrooms and supplemental materials available on the
Learning Management System. A key feature of a virtual class Early registration period: May 1July 31
is its interactive elementsthe ability to give, receive, and Standard registration period: Aug. 1Sept. 30
discuss information. They are convenient, economical, and Withdrawal/Transfer deadline: Sept. 30
save travel time. All you need is a connection to the Internet.
Winter Semester
General Information JanuaryApril (April Exam)
This section provides important general information on how a Early registration period: Sept. 1Nov. 30
virtual learning class works. Below, we provide you with some Standard registration period: Dec. 1Jan. 31
specific details about virtual learning technology that you will Withdrawal/Transfer deadline: Jan. 31
need to know before deciding if this option is right for you.
Spring Semester
Textbooks are mailed prior to the start of the semester. We will AprilJuly (July Exam)
not send out books for classes that have not been confirmed.
You are welcome to pick up your textbook in person at your Early registration period: Dec. 1Feb. 28
local institute prior to the start of the course. The availability Standard registration period: March 1Apr. 30
of virtual classes will depend upon student enrolment and Withdrawal/Transfer deadline: May 31
the availability of instructors. Distance learning is available for
courses not offered virtually. NOTE
Examinations are being transitioned from a paper-based
Contact your local institute or chapter for information about to a computer-based format, on a course-by-course basis.
current virtual learning courses, schedules, and registration For more information, visit the Institute website at
information. If you have any questions, contact Member www.insuranceinstitute.ca/cbe.
Services at (416) 362-8586 or 1-866-362-8585, or email us at
iicmail@insuranceinstitute.ca. Withdrawal and refund policies for virtual learning tuition
are subject to the rules and guidelines of each facility or
Whats Included institution. The Insurance Institute of Canada will withdraw the
examination registration and refund the fee if notice is received
Virtual learning registration fees include the following: prior to the exam entry deadline for the appropriate session. An
administrative charge will be deducted from the refund (see the
Examination fee Fee Schedule on page 30). No refunds will be made after the
Cost of tuition exam entry deadline. Late-entry and extra-late entry fees are
Course textbook non-refundable.
Student resource guide: Self-assessment and practice work-
book for mandatory and applied professionals courses
Online tutorial for mandatory and applied professionals courses
Please note that a membership to your local institute is

required in addition to your course registration fees.

Virtual Learning Program
Grading How it Works:
Virtual Learning Technology
For every CIP course (other than distance learning courses),
there is a class mark out of 100, and a final exam mark out Virtual learning classes operate on a web-conferencing
of 200. The class mark is always made up of a mid-term platform. In a virtual learning class, the instructor interacts
mark out of 60; the remainder of the marks are made up of a with students through the use of text, presentations slides,
combination of quizzes, assignments, and participation at the chat, and interactive tools. Neither instructors nor students use
instructors discretion. Your instructor will provide you with a web cameras in our virtual learning classes. Students are able
course outline during the first class and advise you how the to ask the instructor questions and get answers in real time, as
40% of your class mark will be distributed. well as view the online media during the lecture.
You must achieve a minimum mark of 55% (110) on the final Participation is required to be successful in learning your
examination and a minimum combined class mark and final course material for professional development and preparing
exam mark of 60% (180) to pass a virtual learning course. To for the final exam. The virtual learning classes are recorded
obtain Honours, an overall course grade of 80% (240) is needed, and are available for three weeks, if you have to miss a class
including a minimum final exam mark of 160 out of 200. due to work or personal commitments. The mid-term exam
is completed online within an allocated time. There may be
EXAMPLE additional quizzes and assignments throughout the semester.
If you receive a mid-term mark of 42/60 (70%), an in-class mark
of 28/40 (70%), and a final exam mark of 106/200 (53%), your final For more information on the virtual learning option, please
mark will be 176/300, or 59%. You will not receive a passing mark, visit the CIP section of the Institute website, and look for CIP
as the combined total grade is less than 180 marks, and the final Learning Options.
exam mark is less than 110 (55%). You will receive a course grade
of X.
In situations where students rewrite exams, the rewrite score

becomes the sole determinant of the students final grade; virtual
learning class marks are not carried over. Rewrite exams must be
written in the next session. Permission must be obtained from
the Registrar to defer an exam rewrite. See the Examination
Rewrites section on page 46 for additional information.
Mid-Term Exams:
Special Information for Virtual Learning Classes
There is an online mid-term examination for virtual classes Ask the Institute
that must be supervised by your employer. The Rules and
Regulations of the Mid-Term Supervision Agreement must be Have a question about the program?
submitted once you have received confirmation of enrolment.
Students must arrange to have the online mid-term supervised We care about your student experience
by their employer. Students may have the option of writing and success. Therefore, we have answered
a paper version of the mid-term at their local institute office the questions students ask the most.
on the same date and time if they are unable to arrange for
required supervision. The Mid-Term Supervision Agreement Learn more at www.insuranceinstitute.ca/ask.
can be found on our website.

Choose Your Educational Path
The CIP Program provides you with a wide range of courses to suit your individual career plans. To help you in your selection,
we have created several recommended CIP study paths that align to the most common career paths: broker/agent, underwriter,
and adjuster (claims). We suggest one of the following programs to help you qualify for your choice of career and your
professional designation.
Courses (see pages 1630 for details)
Broker/Agent Underwriting
C11 Principles and Practice of Insurance C11 Principles and Practice of Insurance
C12 Insurance on Property C12 Insurance on Property
C14 Automobile InsurancePart 1 C14 Automobile InsurancePart 1
C13 Insurance Against LiabilityPart 1 C13 Insurance Against LiabilityPart 1
C130 Essential Skills for the Insurance Broker and Agent C120 Underwriting Essentials
C131 Advanced Skills for the Insurance Broker and Agent C121 Advanced Underwriting
C39 Fraud Awareness and Prevention C40 Business Interruption Insurance
C72 Introduction to Risk Management C48 Automobile InsurancePart 2
and Commercial Lines Insurance C122 Practical Issues in Underwriting Management
C132 Practical Issues in Broker Management C16 The Business of Insurance
C16 The Business of Insurance
Marine
Claims C11 Principles and Practice of Insurance
C11 Principles and Practice of Insurance C57 Cargo and Goods in Transit Insurances*
C12 Insurance on Property C58 Marine Hull and Associated LiabilitiesPart 1*
C14 Automobile InsurancePart 1 C59 Marine Hull and Associated LiabilitiesPart 2*
C13 Insurance Against LiabilityPart 1 C43 Specialty Lines
C110 Essentials of Loss Adjusting C45 Surety Bonds
C111 Advanced Loss Adjusting C14 Automobile InsurancePart 1
C39 Fraud Awareness and Prevention C13 Insurance Against LiabilityPart 1
C32 Bodily Injury Claims C12 Insurance on Property
C112 Practical Issues in Claims Management C16 The Business of Insurance
C16 The Business of Insurance * See Marine Program on page 26 for more information.
Risk Management
C11 Principles and Practices of Insurance
C14 Automobile InsurancePart I
C13 Insurance Against LiabilityPart I You will see that students start with C11 Principles and Practice
C130 Essential Skills for the Insurance Broker and Agent of Insurance and finish with C16 The Business of Insurance.
C131 Advanced Skills for the Insurance Broker and Agent Students also take C12 Insurance on Property, C13 Insurance
R110 Risk Management Principles and Practices* Against LiabilityPart 1, and C14 Automobile InsurancePart
R120 Risk Assessment and Treatment* 1 because these courses contain technical information essential
R130 Risk Financing* for all insurance professionals. The other courses in each
C132 Practical Issues in Broker Management program are suggestions. Note that three applied professional
C16 The Business of Insurance courses are required.
* NOTE: Successfully complete all three Risk Management
Certificate courses with the Institute, and you will receive Other choices are available to you. Your employer may also
credit for two elective courses in the Institutes Chartered wish to offer guidance. Please take time to read the syllabus
Insurance Professional (CIP) designation program. and plan your education as an insurance professional.

Examination Schedules 20152016
Fall Semester 2015
The fall semester runs from September to December. Examinations are written in December.
COURSE EXAM DATE TIME
C11 Principles and Practice of Insurance Monday, Dec. 7, 2015 9:30 AM12:30 PM
C12 Insurance on Property Wednesday, Dec. 2, 2015 9:30 AM12:30 PM
C13 Insurance Against LiabilityPart 1 Tuesday, Dec. 1, 2015 1:30 PM4:30 PM
C14 Automobile InsurancePart 1 Friday, Dec. 4, 2015 9:30 AM12:30 PM
C16 The Business of Insurance Monday, Dec. 7, 2015 1:30 PM4:30 PM
C31 Property Damage Appraisal* Thursday, Dec. 3, 2015 1:30 PM4:30 PM
C32 Bodily Injury Claims Friday, Dec. 4, 2015 1:30 PM4:30 PM
C35 Insurance Against Crime* Wednesday, Dec. 2, 2015 9:30 AM12:30 PM
C36 Building Construction, Fire Hazards, and Basic Hazards Wednesday, Dec. 2, 2015 9:30 AM12:30 PM
C37 Special Hazards and Processes Thursday, Dec. 3, 2015 9:30 AM12:30 PM
C38 Liability Loss Prevention Wednesday, Dec. 2, 2015 1:30 PM4:30 PM
C39 Fraud Awareness and Prevention Thursday, Dec. 3, 2015 1:30 PM4:30 PM
C40 Business Interruption Insurance* CBE

C43 Specialty Lines* Thursday, Dec. 3, 2015 1:30 PM4:30 PM
C45 Surety Bonds* Thursday, Dec. 3, 2015 9:30 AM12:30 PM
C47 Reinsurance* Tuesday, Dec. 1, 2015 1:30 PM4:30 PM
C48 Automobile InsurancePart 2* Tuesday, Dec. 1, 2015 1:30 PM4:30 PM
C49 Insurance Against LiabilityPart 2* Friday, Dec. 4, 2015 9:30 AM12:30 PM
C57 Cargo and Goods in Transit Insurances* Thursday, Dec. 3, 2015 9:30 AM12:30 PM
C58 Marine Hull and Associated LiabilitiesPart 1* Wednesday, Dec. 9, 2015 1:30 PM4:30 PM
C59 Marine Hull and Associated LiabilitiesPart 2* Thursday, Dec. 3, 2015 1:30 PM4:30 PM
C66 Financial Service EssentialsPart 1 Friday, Dec. 4, 2015 9:30 AM12:30 PM
C72 Introduction to Risk Management and Commercial Lines Insurance Monday, Dec. 7, 2015 1:30 PM4:30 PM
C110 Essentials of Loss Adjusting Thursday, Dec. 3, 2015 9:30 AM12:30 PM
C111 Advanced Loss Adjusting Wednesday, Dec. 2, 2015 1:30 PM4:30 PM
C112 Practical Issues in Claims Management Friday, Dec. 4, 2015 9:30 AM12:30 PM
C120 Underwriting Essentials Wednesday, Dec. 2, 2015 1:30 PM4:30 PM
C121 Advanced Underwriting Tuesday, Dec. 1, 2015 9:30 AM12:30 PM
C122 Practical Issues in Underwriting Management Friday, Dec. 4, 2015 1:30 PM4:30 PM
C130 Essential Skills for the Insurance Broker and Agent Tuesday, Dec. 1, 2015 9:30 AM12:30 PM
C131 Advanced Skills for the Insurance Broker and Agent Monday, Dec. 7, 2015 1:30 PM4:30 PM
C132 Practical Issues in Broker Management Wednesday, Dec. 2, 2015 9:30 AM12:30 PM
* Examinations for these courses are held only in December and April.
See The CIP Program at a Glance, Marine Courses, on page ii for more information.
CBE This course now has computer-based examinations. Exams are offered on select dates between December 1 and 21. Once registration is
complete, the examination dates schedule is available online.

Winter Semester 2016
The winter semester runs from January to April. Examinations are written in April.
C11 Principles and Practice of Insurance Monday, Apr. 4, 2016 9:30 AM12:30 PM
C12 Insurance on Property Wednesday, Apr. 6, 2016 9:30 AM12:30 PM
C13 Insurance Against LiabilityPart 1 Tuesday, Apr. 5, 2016 1:30 PM4:30 PM
C14 Automobile InsurancePart 1 Friday, Apr. 8, 2016 9:30 AM12:30 PM
C16 The Business of Insurance Monday, Apr. 4, 2016 1:30 PM4:30 PM
C31 Property Damage Appraisal* Thursday, Apr. 7, 2016 1:30 PM4:30 PM
C32 Bodily Injury Claims Friday, Apr. 8, 2016 1:30 PM4:30 PM
C35 Insurance Against Crime* Wednesday, Apr. 6, 2016 9:30 AM12:30 PM
C36 Building Construction, Fire Hazards, and Basic Hazards Wednesday, Apr. 6, 2016 9:30 AM12:30 PM
C37 Special Hazards and Processes Thursday, Apr. 7, 2016 9:30 AM12:30 PM
C38 Liability Loss Prevention Wednesday, Apr. 6, 2016 1:30 PM4:30 PM
C39 Fraud Awareness and Prevention Thursday, Apr. 7, 2016 1:30 PM4:30 PM
C40 Business Interruption Insurance* CBE

C43 Specialty Lines* Thursday, Apr. 7, 2016 1:30 PM4:30 PM
C45 Surety Bonds* CBE

C47 Reinsurance* Tuesday, Apr. 5, 2016 1:30 PM4:30 PM
C48 Automobile InsurancePart 2* Tuesday, Apr. 5, 2016 1:30 PM4:30 PM
C49 Insurance Against LiabilityPart 2* Friday, Apr. 8, 2016 9:30 AM12:30 PM
C57 Cargo and Goods in Transit Insurances* Thursday, Apr. 7, 2016 9:30 AM12:30 PM
C58 Marine Hull and Associated LiabilitiesPart 1* Wednesday, Apr. 6, 2016 1:30 PM4:30 PM
C59 Marine Hull and Associated LiabilitiesPart 2* Thursday, Apr. 7, 2016 1:30 PM4:30 PM
C66 Financial Service EssentialsPart 1 Friday, Apr. 8, 2016 9:30 AM12:30 PM
C72 Introduction to Risk Management and Commercial Lines InsuranceCBE
C110 Essentials of Loss Adjusting Thursday, Apr. 7, 2016 9:30 AM12:30 PM
C111 Advanced Loss Adjusting Wednesday, Apr. 6, 2016 1:30 PM4:30 PM
C112 Practical Issues in Claims Management Friday, Apr. 8, 2016 9:30 AM12:30 PM
C120 Underwriting Essentials Wednesday, Apr. 6, 2016 1:30 PM4:30 PM
C121 Advanced Underwriting Tuesday, Apr. 5, 2016 9:30 AM12:30 PM
C122 Practical Issues in Underwriting Management Friday, Apr. 8, 2016 1:30 PM4:30 PM
C130 Essential Skills for the Insurance Broker and Agent Tuesday, Apr. 5, 2016 9:30 AM12:30 PM
C131 Advanced Skills for the Insurance Broker and Agent Monday, Apr. 4, 2016 1:30 PM4:30 PM
C132 Practical Issues in Broker Management Wednesday, Apr. 6, 2016 9:30 AM12:30 PM
See The CIP Program at a Glance, Marine Courses, on page ii for more information.
CBE This course now has computer-based examinations. Exams are offered on select dates between April 4 and 22. Once registration is complete,
the examination dates schedule is available online.

Spring Semester 2016
The spring semester runs from April to July. Examinations are written in July.
C11 Principles and Practice of Insurance Monday, July 4, 2016 9:30 AM12:30 PM
C12 Insurance on Property Wednesday, July 6, 2016 9:30 AM12:30 PM
C13 Insurance Against LiabilityPart 1 Tuesday, July 5, 2016 1:30 PM4:30 PM
C14 Automobile InsurancePart 1 Friday, July 8, 2016 9:30 AM12:30 PM
C16 The Business of Insurance Monday, July 4, 2016 1:30 PM4:30 PM
C32 Bodily Injury Claims Friday, July 8, 2016 1:30 PM4:30 PM
C36 Building Construction, Fire Hazards, and Basic Hazards Wednesday, July 6, 2016 9:30 AM12:30 PM
C37 Special Hazards and Processes Thursday, July 7, 2016 9:30 AM12:30 PM
C38 Liability Loss Prevention Wednesday, July 6, 2016 1:30 PM4:30 PM
C39 Fraud Awareness and Prevention Thursday, July 7, 2016 1:30 PM4:30 PM
C66 Financial Service EssentialsPart 1CBE
C72 Introduction to Risk Management and Commercial Lines InsuranceCBE
C110 Essentials of Loss Adjusting Thursday, July 7, 2016 9:30 AM12:30 PM
C111 Advanced Loss Adjusting Wednesday, July 6, 2016 1:30 PM4:30 PM
C112 Practical Issues in Claims ManagementCBE
C120 Underwriting EssentialsCBE
C121 Advanced Underwriting Tuesday, July 5, 2016 9:30 AM12:30 PM
C122 Practical Issues in Underwriting Management Friday, July 8, 2016 1:30 PM4:30 PM
C130 Essential Skills for the Insurance Broker and Agent Tuesday, July 5, 2016 9:30 AM12:30 PM
C131 Advanced Skills for the Insurance Broker and Agent Monday, July 4, 2016 1:30 PM4:30 PM
C132 Practical Issues in Broker Management Wednesday, July 6, 2016 9:30 AM12:30 PM

Although the exam dates are the same for distance and in-class learners, the registration periods are different.
CBE This course now has computer-based examinations. Exams are offered on select dates between July 4 and 22. Once registration is complete,
the examination dates schedule is available online.
Computer-based Exam Schedule

NOTE: All exams will be computer-based by July 2017. Once a course transitions to a computer-based exam, it will be offered
only in this format. The order of course implementation below is subject to change.
EXAM SESSIONS CBE ROLLOUT BY COURSES

December 2015 C40
April 2016 C45, C72
July 2016 C66, C112, C120
December 2016 C16, C31, C32, C35, C43, C45, C47, C121
April 2017 C36, C37, C38, C49, C57, C58, C59, C81, C82, C110, C111, C122, C130, C131, C132
July 2017 C11, C12, C13, C14, C39
More information about computer-based exams can be found at www.insuranceinstitute.ca/cbe.

Mandatory Courses
C11 Principles and Practice C14 Automobile InsurancePart 1
of Insurance
(Textbook version is specific to your province or
This course is an overviewthe foundation of your CIP studies. region [Atlantic])
You are introduced to risk and shown how insurance deals
with it. You will study the basic concepts and the language of This is a detailed study of automobile insurance in Canada.
insurance; the legal context of insurance; and the participants It deals with legislation related to automobile insurance,
in the industry and their relationship to each other. Specific policies, and regulations, concentrating mostly on personal
types of insurance are not discussed. The principles you will coverages. It provides an overview of the different provincial
learn here underlie every situation you will encounter in approaches to automobile insurance and some of the
insurance and every policy and course you will study. problems related to it. You will deal in detail with Owners
Policies or coverages specific to your own province.

This course is an introduction to property insurance. It lays
the foundation for all types of property insurance with This is the capstone course in the CIP Program. Now that
explanations of the legal requirements, principles, and you have a basic technical knowledge of insurance and risk,
doctrines that apply to all property policies and how they are you will be exposed to the insurance industry in its broader
embodied in the Basic Fire Policy. It reviews elements that context. This course explores the insurance industrys
broaden the basic contract, then studies the Commercial relationship to its external environment and examines
Property Named Perils and Broad Forms. It introduces international issues associated with insurance. You will learn
habitational insurance and discusses the Homeowners forms. about financial concepts unique to the insurance industry.
We recommend you take C11 before C12. You will examine marketing in insurance, pricing the product,
broker and insurer relationships, the regulatory environment,
and the general dynamics of how the industry operates. This
C13 Insurance Against LiabilityPart 1 course also introduces you to the study of ethics and how it
relates specifically to you and to our industry.
To understand liability insurance, you must know something
first of the law and the Canadian legal system and the
differences between the common law and the Civil Code of
Quebec. This is not a law course, but it does introduce you to
those legal principles that affect liability insurance. This course
discusses some of the more common ways people become
liable to each other and explains how liability may be insured
or why it cannot be insured. We recommend you take C12 and
C14 before C13.

All students must take these five courses. They contain Examination Days
and Times
information and knowledge essential for a general
understanding of the p&c insurance industry in Canada.
C11 Principles and Practice of Insurance is the foundation
course, and should be taken first. Course Sequence
and Examination Information
C16 The Business of Insurance is the capstone course, and
should be taken last. The remaining mandatory courses deal C11 Principles and Practice of Insurance
with the main lines of insurance transacted and may be taken Exam Day/Time: Monday, 9:30 AM
in any order.
Exam Day/Time: Wednesday, 9:30 AM
We recommend that you take C11 first. However, it must be C13 Insurance Against LiabilityPart 1
one of the first four courses taken. We recommend that you Exam Day/Time: Tuesday, 1:30 PM
take C16 as your last (tenth) course. However, it must be
one of the last three courses taken. C14 Automobile InsurancePart 1
Exam Day/Time: Friday, 9:30 AM

Exam Day/Time: Monday, 1:30 PM
Caution
Examination Dates
If you are taking more than one course in the same
semester, please check the Examination Schedules For exam dates and details, refer to the Examination
(see pages 1315) to ensure that you do not register for Schedules on pages 1315.
courses with examinations at the same time.
NOTE
In planning your program, contact your local institute or Examinations are being transitioned from a paper-
chapter for details of available classes and also refer to based to a computer-based format, on a course-by-
these sections of the syllabus: course basis. For more information, visit the Institute
website at www.insuranceinstitute.ca/cbe.
In-Class Program, on page 5
Distance Learning Program, on page 7
Virtual Learning Program, on page 10
Examinations: Rules, Regulations, and Information, on page 42
NOTE
Admission and registration deadlines are subject to change in
subsequent academic years.
CIP course offerings in each semester may be subject to

demand, and registration opportunities for a specific course
may be limited by the number of available candidate spaces.

Applied Professional Courses
The applied professional courses are the heart of the CIP You may take any three applied professional courses to
Program. They provide an opportunity to shape your learning complete the requirements. However, taken in sequence,
according to your interests and career goals. Three courses the courses within each series provide the student with
must be taken to complete the program requirements. technical skills and knowledge at progressive stages of career
development.
Applied professional courses focus on three important
career choices within the insurance industry: loss adjuster; The first course in each series develops fundamental technical
underwriter; and broker and agent. The three courses within skills and knowledge:
each series are arranged in order, according to the students
level of experience: Essentials (introductory); Advanced C110 Essentials of Loss Adjusting
(intermediate); and Management (senior).
C120 Underwriting Essentials
Through the use of case studies and practical examples,
these courses provide you with a combination of industry C130 Essential Skills for the Insurance Broker and Agent
knowledge and the skills required by individuals employed as
adjusters, underwriters, or brokers/agents. The second course in each series develops higher-level skills
and knowledge:
There are three courses in each series:
C111 Advanced Loss Adjusting
Claims Professional Series
C121 Advanced Underwriting
C110 Essentials of Loss Adjusting
C131 Advanced Skills for the Insurance Broker and Agent
The third course in each series develops senior-level
C112 Practical Issues in Claims Management technical competencies:
Underwriting Professional Series C112 Practical Issues in Claims Management
C120 Underwriting Essentials C122 Practical Issues in Underwriting Management
C121 Advanced Underwriting C132 Practical Issues in Broker Management
C122 Practical Issues in Underwriting Management
Broker and Agent Professional Series

Ask the Institute
C130 Essential Skills for the Insurance Broker and Agent
Have a question about courses?
C131 Advanced Skills for the Insurance Broker and Agent
Ask the Institute! Youll find the answers
C132 Practical Issues in Broker Management to questions our members ask the most.
We want to help you make the most of

There is no restriction of stream or level for the 2015/2016
applied professional courses. It is, however, our strong
recommendation that courses be selected according to your Academic Semesters
current position in the industry and your future career goals.
Course Sequence
For example, if you have recently entered the industry in an and Examination Information
underwriting position, you would benefit by taking the three
courses in the Underwriting Professional Series. If you are C110 Essentials of Loss Adjusting*
an independent adjuster working towards your adjusting Exam Day/Time: Thursday, 9:30 AM
licence, consider the three courses in the Claims Professional
Series. If you are a broker, the three courses in the Broker and C111 Advanced Loss Adjusting
Agent Professional Series will match the skills and knowledge Exam Day/Time: Wednesday, 1:30 PM
required to advance in your career. Course recommendations
for each of the professional series are listed on the following C112 Practical Issues in Claims ManagementCBE
pages of this syllabus. Exam Day/Time: Friday, 9:30 AM

Caution Exam Day/Time: Wednesday, 1:30 PM
If you are taking more than one course in the same semes- C121 Advanced Underwriting
ter, please check the Examination Schedules Exam Day/Time: Tuesday, 9:30 AM
(see pages 1315) to ensure that you do not register for
courses with examinations at the same time. C122 Practical Issues in Underwriting Management
Exam Day/Time: Friday, 1:30 PM
In planning your program, contact your local institute or
chapter for details of available classes and also refer to C130 Essential Skills for the Insurance Broker
these sections of the syllabus: and Agent
Exam Day/Time: Tuesday, 9:30 AM
Distance Learning Program, on page 7 C131 Advanced Skills for the Insurance Broker
Virtual Learning Program, on page 10 and Agent
Examinations: Rules, Regulations, and Information, on page 42 Exam Day/Time: Monday, 1:30 PM
C132 Practical Issues in Broker Management

Examination Dates
For exam dates and details, refer to the Examination

Schedules on pages 1315.
NOTE
Examinations are being transitioned from a paper-
based to a computer-based format, on a course-by-
course basis. For more information, visit the Institute
* CONFLICT WARNING CBE When offered as a computer-based examination,

Students who have completed C17 Claims 1 may not this course is available on select dates. Once
enrol in C110 Essentials of Loss Adjusting. registration is complete, the examination dates
schedule is available online. See page 15 for the
Computer-based Exam Schedule, which lists
sessions and courses.

Claims Professional Series
C110 Essentials of Loss Adjusting C39 Fraud Awareness and
Prevention*
The core of this course is focused knowledge of insurance
and professional conduct within the claims domain form. Learn how fraud may arise under insurance policies and what
Soft skills and knowledge required to handle claims are initiatives the insurance industry has advanced to fight fraud.
blended in the curriculum in order to improve fundamental The cost of fraud is discussed, as are the laws that affect how
claims-handling techniques. You will learn about managing insurers must handle claims investigations and settlements.
relationships in order to gather critical information in the This is the natural course to take after C110 Essentials of Loss
claims-handling process. A step-by-step process delivers Adjusting and is well suited to claims people. Property, liability,
the key to policy analysis for coverage evaluations. You will and automobile claims are covered. Part of the text is dedicated
also learn the fundamentals of investigation, evaluation, to new business and renewals, making this course an asset to
negotiation, and settlement within the claims process. Specific anyone in the industry. All insurance professionals can benefit
introductory claims knowledge will be covered in the context from being well informed about insurance fraud.
of automobile, property, and liability claims. We recommend
that you take C11, C12, C13, and C14 before C110. C32 Bodily Injury Claims*
Students who have completed C17 Claims 1 may not enrol Learn the basics of human anatomy and physiology and how
in this course. they are important to the insurance adjuster. The investigative
process is outlined for injury claims and the factors involved
C111 Advanced Loss Adjusting in claim evaluation and negotiation are considered. Injuries
that are likely to be encountered and the medical treatment
This is the second course in the Claims Professional Series, normally prescribed are discussed. You will study how medical
where more advanced claims issues are explored. General reports should be interpreted. Rehabilitation and the role of
liability claims-handling issues are introduced, along with the adjuster in the process are introduced. We recommend this
environmental claims, products liability claims, professional course for everyone associated with claims work.
liability claims, and automobile injury claims. The framework
for negotiating and mediation in claims settlements is * Recommended Electives
introduced. The investigative issues of more complex property
claims and commercial property claims are examined. You
are provided with a step-by-step guide for the adjustment of
business interruption losses, and you will also learn specific
techniques for handling crime claims and surety bond claims.
We recommend that you take C11, C12, C13, C14, and C110
before C111.
C112 Practical Issues in

Claims Management
This is the third course in the Claims Professional Series, where
the broader perspective of managing the claims function is
considered. The various aspects of the claims managers role
are explored. Managerial soft skills relating to communication,
cooperation, and problem-solving are examined. The
processes, procedures, controls, and measures used in claims
work are explored from a broad administrative context. You
will learn management considerations regarding reserving
practices, claims audits, recoveries, the litigation process, and
catastrophe claims management. Class action suits and privacy
laws are also dealt with in more detail. We recommend that
you take C11, C12, C13, C14, C110, and C111 before C112.

If you are following a career in claims, consider the electives 2015/2016
recommended with the Claims Professional Series.
Academic Semesters
These courses will also be appropriate for both independent
and in-house adjusters requiring licences. However, adjusters Course Sequence
will want to consider the licensing requirements of their and Examination Information
province in selecting course options. Obtain details from your
superintendent of insurance or insurance regulator. C11 Principles and Practice of Insurance
Exam Day/Time: Monday, 9:30 AM
To get the most from your studies, we recommend you take the
following courses in the order shown in the column on the right. C12 Insurance on Property
C14 Automobile InsurancePart 1

Caution
C13 Insurance Against LiabilityPart 1
If you are taking more than one course in the same semes- Exam Day/Time: Tuesday, 1:30 PM
ter, please check the Examination Schedules
(see pages 1315) to ensure that you do not register for C110 Essentials of Loss Adjusting*
courses with examinations at the same time. Exam Day/Time: Thursday, 9:30 AM
Other Options C111 Advanced Loss Adjusting

Exam Day/Time: Wednesday, 1:30 PM
You may select any of the courses listed on page 28 in
place of the two elective courses described here. For C39 Fraud Awareness and Prevention
example, if you deal with property claims, you might Exam Day/Time: Thursday, 1:30 PM
consider C31 Property Damage Appraisal. Similarly,
C43 Specialty Lines may be useful. (Rememberthree C32 Bodily Injury Claims
applied professional courses are required.) Exam Day/Time: Friday, 1:30 PM
In planning your program, contact your local institute or C112 Practical Issues in Claims ManagementCBE
chapter for details of available classes and also refer to Exam Day/Time: Friday, 9:30 AM
these sections of the syllabus:
In-Class Program, on page 5 Exam Day/Time: Monday, 1:30 PM
Virtual Learning Program, on page 10 Examination Dates
NOTE
course basis . For more information, visit the Institute
* CONFLICT WARNING CBE When offered as a computer-based examination,

Students who have completed C17 Claims 1 may not this course is available on select dates. Once
enrol in C110 Essentials of Loss Adjusting. registration is complete, the examination dates

Underwriting Professional Series
C120 Underwriting Essentials C40 Business Interruption Insurance*
This course is addressed to the beginning underwriter. You will This is an important course for the underwriter, agency or
begin with an overview of the underwriters role as an investor brokerage sales professional, or adjuster concentrating on
of shareholder capital on behalf of the insurer. You will see how commercial property insurance. The introduction describes
that role has evolved and how the underwriter accepts or rejects the benefits of this type of insurance to businesses. You will
risk for the insurer. You will consider the detailed knowledge, study IBCs Business Income forms, including loss settlement
hard and soft skills, and the temperament an underwriter and choosing limits. You will also learn about the Gross
needs to succeed. You will see these characteristics applied in Earnings and Profits forms that have prevailed in the Canadian
the analysis of individual property, liability, and automobile market. We recommend that you take C12 before C40.
risks. We recommend that you take C11, C12, C13, and C14 before
C120. C48 Automobile InsurancePart 2*
C121 Advanced Underwriting C48 begins where C14 ends. It concentrates on commercial
automobile insurance. You will briefly review the relationship
This course is for underwriters with some experience; between personal and commercial automobile insurance. You
it continues and expands the discussion begun in C120 will study the nature of commercial risks and how they are
Underwriting Essentials. You will examine how the nature underwritten, both individually and in fleets; commercial
of an underwriters work and the types of knowledge, skill, automobile rating; risk management for commercial vehicles,
and temperament an underwriter needs must be broadened especially those in fleets; garage riskshow they are
and deepened to analyze the needs and loss experience identified, what makes them unique, why they need special
of larger, more complex risks. You will study some more coverageand their underwriting and rating. You will also
unusual or specialized lines of insurance. You will take the examine various commercial coverages, including the Garage
broader perspective of a more experienced underwriter on Policy, the Non-owned Policy, the Lessors Contingent Policy,
the legal and regulatory environment, manuscript wordings, the Excess Automobile Policy, and various endorsements to
alternative risk transfer, reinsurance, and international risks. We the Owners Policy.
recommend that you take C11, C12, C13, C14, and C120 before
C121. * Recommended Electives

Underwriting Management
This course widens the focus from underwriting individual risks
to managing a portfolio or book of business. You will begin
with regulatory and other influences on the underwriting
environment, then establish an organizational context with
studies on company organization and the distribution network.
You will look at planning and budgets, the use of reinsurance,
and the development of new programs and products. You will
learn how internal and external audits measure the results of
planning and development. You will close with a discussion
about setting priorities, the importance of communication, and
other general considerations for effective book management.
We recommend that you take C11, C12, C13, C14, C120, and C121
before C122.

The courses in the Underwriting Professional Series are most 2015/2016
useful to students working as underwriters or underwriting
assistants, whether with an insurer or a reinsurer. The courses Academic Semesters
combine the skills and knowledge required by underwriters
who assess and accept risks for their companies. Course Sequence
and Examination Information
following courses in the order shown in the column on the right. C11 Principles and Practice of Insurance
Exam Day/Time: Monday, 9:30 AM

Caution Exam Day/Time: Wednesday, 9:30 AM
If you are taking more than one course in the same semes- C14 Automobile InsurancePart 1
ter, please check the Examination Schedules Exam Day/Time: Friday, 9:30 AM
courses with examinations at the same time. C13 Insurance Against LiabilityPart 1
Exam Day/Time: Tuesday, 1:30 PM
Other Options
You may select any of the courses listed on page 28 in Exam Day/Time: Wednesday, 1:30 PM
place of the two elective courses described here. For
example, if you are employed by a reinsurer, you will C121 Advanced Underwriting
want to consider C47 Reinsurance. If you are a casualty Exam Day/Time: Tuesday, 9:30 AM
underwriter, you may want to take C49 Insurance Against
LiabilityPart 2 instead of C48 Automobile Insurance C40 Business Interruption InsuranceCBE
Part 2. (Rememberthree applied professional Exam Day/Time: Friday, 1:30 PM
courses are required.)
C48 Automobile InsurancePart 2
In planning your program, contact your local institute or Exam Day/Time: Tuesday, 1:30 PM
chapter for details of available classes, and also refer to
these sections of the syllabus: C122 Practical Issues in Underwriting Management
Exam Day/Time: Friday, 1:30 PM
Distance Learning Program, on page 7 C16 The Business of Insurance
Virtual Learning Program, on page 10 Exam Day/Time: Monday, 1:30 PM
Examination Dates

NOTE
course basis. For more information, visit the Institute
CBE When offered as a computer-based examination,

this course is available on select dates. Once
registration is complete, the examination dates

Broker and Agent Professional Series
C130 Essential Skills for the Insurance C39 Fraud Awareness and
Broker and Agent Prevention*
This course gives an overview of insurance business practices Learn how fraud may arise under insurance policies and what
from the brokers perspective. This skills-based course initiatives the insurance industry has advanced to fight fraud. The
concentrates on the needs of personal-lines clients and small cost of fraud is discussed, as are the laws that affect how insurers
commercial risks. It begins by introducing the broker as must handle claims investigations and settlements. This course
insurance intermediary and gives insight into the skills that a is well suited to claims people. Property, liability, and automobile
typical broker needs to perform effectively. You will follow the claims are covered. Part of the textbook is dedicated to new
progress of a risk from initial contact with the client through business and renewals, making this course an asset to anyone in
the evaluation and application process, to binding and policy the industry. All insurance professionals can benefit from being
documents. In this course, you will also review the major well informed about insurance fraud.
product lines and common policy transactions that a broker
handles. We recommend that you take C11, C12, C13, and C14 C72 Introduction to Risk Management
before C130. and Commercial Lines Insurance*
C131 Advanced Skills for the Insurance This course provides an overview of how to determine the
Broker and Agent commercial insurance needs of a client. You begin with risk
management, in which insurance is only part of a general
This course is useful to the broker with several years of approach to managing the insureds exposure to loss. Then,
experience. It addresses the complex insurance needs of commercial property insurance, liability insurance, and business
commercial clients through the risk management principles interruption insurance are introduced.
of identifying exposures, analyzing risks, identifying risk
management options, and implementing a risk management * Recommended Electives
plan. Three categories of commercial clients'manufacturers
and distributors, contractors, and buildersrisks are analyzed
using a case study process. The course addresses the brokers
continuing task of monitoring and modifying the risk
management plan. We recommend that you take C11, C12,
C13, C14, and C130 before C131.
C132 Practical Issues in Broker

Management
This course widens the focus of C130 and C131 to the broader
managerial considerations of brokerage management and
organization. The course analyzes the basic process of strategic
and operational planning. The daily brokerage topics of
marketing, insurance market selection, sales management,
and staffing are followed by the more general business topics
of finance, growth management, technology, and continuity
planning. Finally, this course concludes with an examination of
professional liability risks, together with a review of appropriate
risk management techniques. We recommend that you take C11,
C12, C13, C14, C130, and C131 before C132.

The Broker and Agent Professional Series includes courses 2015/2016
most useful to brokers, agents, production department
staff of insurers, and others who wish to obtain an insight Academic Semesters
into the distribution arm of the insurance industry. Students
will learn the skills and knowledge required by an insurance Course Sequence
intermediary in order to evaluate a clients exposures and and Examination Information
bring the risk into the insurance market.
C11 Principles and Practice of Insurance
Brokers and agents should consider the licensing requirements Exam Day/Time: Monday, 9:30 AM
of their province in selecting course options. Obtain details
from your superintendent of insurance or insurance regulator. C12 Insurance on Property
following courses in the order shown in the column on the right. C14 Automobile InsurancePart 1
C13 Insurance Against LiabilityPart 1

Caution Exam Day/Time: Tuesday, 1:30 PM
If you are taking more than one course in the same C130 Essential Skills for the Insurance Broker
semester, please check the Examination Schedules and Agent
(see pages 1315) to ensure that you do not register for Exam Day/Time: Tuesday, 9:30 AM
courses with examinations at the same time.
C131 Advanced Skills for the Insurance Broker
Other Options and Agent
You may select any of the courses listed on page 28 in
place of the two elective courses described here. For C39 Fraud Awareness and Prevention
example, C43 Specialty Lines is appropriate for brokers Exam Day/Time: Thursday, 1:30 PM
and agents, as is C66 Financial Service EssentialsPart1.
(Rememberthree applied professional courses are C72 Introduction to Risk Management
required.) and Commercial Lines InsuranceCBE
chapter for details of available classes, and also refer to C132 Practical Issues in Broker Management
these sections of the syllabus: Exam Day/Time: Wednesday, 9:30 AM
In-Class Program, on page 5 C16 The Business of Insurance

Distance Learning Program, on page 7 Exam Day/Time: Monday, 1:30 PM
Examinations: Rules, Regulations, and Information, on page 42 Examination Dates

NOTE
CBE When offered as a computer-based examination, Examinations are being transitioned from a paper-
this course is available on select dates. Once based to a computer-based format, on a course-by-
registration is complete, the examination dates course basis. For more information, visit the Institute
schedule is available online. See page 15 for the website at www.insuranceinstitute.ca/cbe.

Marine Program
C57 Cargo and Goods C59 Marine Hull and Associated
in Transit Insurances LiabilitiesPart 2
(Chartered Insurance Institute text) (Chartered Insurance Institute text)
This course deals with the insurance of goods in transit from This course is the second of two courses concerning marine
consignor to consignee anywhere in the world. You will study hull and associated liability risks. Here, you will focus on
cargo insurance, including the main internationally recognized underwriting marine insurance and on investigating, handling,
London marine clauses, as well as those clauses designed for and settling marine claims. You will consider risk perception
specific types of goods. You will study goods in transit insurance, and evaluation in hull insurance, charterers liability, and
covering the legal liabilities of bailees. You will also review some protection and indemnity (p&i) insurance, along with loss
of the goods typically traded throughout the world and the risks prevention and risk management. You will also study the roles
to them. Finally, you will study the claims considerations and of various parties in the claims process; the use of marine survey
practices for both cargo and goods in transit insurances. reports and other documents; the application of Institute Time
Clauses and War and Strikes Clauses; claims handling by p&I
C58 Marine Hull and Associated clubs; and the settling of liability claims for ports, terminals,
LiabilitiesPart 1 ship repairers, ship builders, and charterers.
(Chartered Insurance Institute text)
This course is the first of two courses concerning marine hull NOTE
and associated liability risks. You will review world shipping Marine courses are not offered in the spring semester.
in outline, then study the different types of ship, their key
Students can take all three marine courses, or a combination of
characteristics, and their operations. You will study the legal
Marine and applied professional courses, to fulfil the applied
environment of shipping, along with its implications for hull and
professional requirement within the CIP Program. (This policy
protection and indemnity (p&i) insurance. You will consider the
applies to both the current and new curriculum courses.)
scope of marine, hull, liability, and related classes of insurance for
Alternatively, the marine courses can fulfill the
ships, ports, and terminals and their practical application. And
Elective requirement.
you will study the scope of p&i insurance and how it is provided.
C43 Specialty Lines* Caution
This course discusses many of the more important specialized If you are taking more than one course in the same
types of insurance mentioned only briefly, if at all, in other semester, please check the Examination Schedules
courses. These include glass insurance, boiler and machinery (see pages 1315) to ensure that you do not register for
insurance, aviation insurance, and travel health insurance. You courses with examinations at the same time.
will find broad overviews of their development, the exposures
they address, the forms used and the losses they cover and Other Options
exclude, and some comment on current underwriting, rating,
and claims-handling practices. You may select any of the other courses listed on page ii
in the Electives column in place of the elective courses
C45 Surety Bonds* described here, including any of the applied professional
courses.
This course is an introductory study of suretyship. Because
suretyship is dominated by the construction industry, the In planning your program, contact your local institute or
text focuses on this aspect of it. The business of bonding chapter for details of available classes, and also refer to
construction projects, the bonds required, underwriting, these sections of the syllabus:
claims handling, and legal issues are covered. A brief glimpse
of miscellaneous bonds is also provided. In-Class Program, on page 5
* Recommended Electives Virtual Learning Program, on page 10

2015/2016 The marine courses are intended for the marine specialist.
Texts are supplied by the Chartered Insurance Institute (CII)
Academic Semesters in the United Kingdom and accompanied by a Canadian
commentary.
Course Sequence
and Examination Information In addition to the marine courses, the marine student must
complete the five mandatory courses and two elective courses
* C11 Principles and Practice of Insurance to complete the CIP Program. To get the most from your
Exam Day/Time: Monday, 9:30 AM studies, we recommend you take the following courses in the
order shown on the left.
C57 Cargo and Goods in Transit Insurances

Exam Day/Time: Thursday, 9:30 AM

EXAMINATION NOTE
C58 Marine Hull and Associated Examinations for marine courses (those in the 50 series) are
LiabilitiesPart 1 held only in December and April, not in July. This includes
Exam Day/Time: Wednesday, 1:30 PM rewrites and deferrals.
C59 Marine Hull and Associated

LiabilitiesPart 2
Exam Day/Time: Thursday, 1:30 PM Examination Dates
C43 Specialty Lines Schedules on pages 1315.
Exam Day/Time: Thursday, 1:30 PM
NOTE
C45 Surety BondsCBE Examinations are being transitioned from a paper-based
Exam Day/Time: Thursday, 9:30 AM to a computer-based format, on a course-by-course basis.
For more information, visit the Institute website at
* C14 Automobile InsurancePart 1 www.insuranceinstitute.ca/cbe.
CBE When offered as a computer-based examination,
* C13 Insurance Against LiabilityPart 1 this course is available on select dates. Once
Exam Day/Time: Tuesday, 1:30 PM registration is complete, the examination dates
* C12 Insurance on Property Computer-based Exam Schedule, which lists
Exam Day/Time: Wednesday, 9:30 AM sessions and courses.
* C16 The Business of Insurance

* Mandatory CIP courses

Marine courses will replace the applied professional
course requirement

Elective Courses
SEMESTER AND COURSE
EXAM DAY TIME
C31 Property Damage Appraisal* Thursday 1:30 PM
C32 Bodily Injury Claims Friday 1:30 PM
C35 Insurance Against Crime* Wednesday 9:30 AM
C36 Building Construction, Fire Hazards, and Basic Hazards Wednesday 9:30 AM
C37 Special Hazards and Processes Thursday 9:30 AM
C38 Liability Loss Prevention Wednesday 1:30 PM
C39 Fraud Awareness and Prevention Thursday 1:30 PM
C40 Business Interruption Insurance* CBE Friday 1:30 PM
C43 Specialty Lines* Thursday 1:30 PM
C45 Surety Bonds* CBE Thursday 9:30 AM
C47 Reinsurance* Tuesday 1:30 PM
C48 Automobile InsurancePart 2* Tuesday 1:30 PM
C49 Insurance Against LiabilityPart 2* Friday 9:30 AM
C57 Cargo and Goods in Transit Insurances* Thursday 9:30 AM
C58 Marine Hull and Associated LiabilitiesPart 1* Wednesday 1:30 PM
C59 Marine Hull and Associated LiabilitiesPart 2* Thursday 1:30 PM
C66 Financial Service EssentialsPart 1CBE Friday 9:30 AM
C72 Introduction to Risk Management and Commercial Lines InsuranceCBE Monday 1:30 PM
C110 Essentials of Loss Adjusting Thursday 9:30 AM
C111 Advanced Loss Adjusting Wednesday 1:30 PM
C112 Practical Issues in Claims ManagementCBE Friday 9:30 AM
C120 Underwriting EssentialsCBE Wednesday 1:30 PM
C121 Advanced Underwriting Tuesday 9:30 AM
C122 Practical Issues in Underwriting Management Friday 1:30 PM
C130 Essential Skills for the Insurance Broker and Agent Tuesday 9:30 AM
C131 Advanced Skills for the Insurance Broker and Agent Monday 1:30 PM
C132 Practical Issues in Broker Management Wednesday 9:30 AM
See The CIP Program at a Glance, Marine Courses, on page ii for more information
CBE When offered as a computer-based examination, this course is available on select dates. Once registration is complete, the examination dates
schedule is available online. See page 15 for the Computer-based Exam Schedule, which lists sessions and courses.
NOTE
Successfully complete all three Risk Management Certificate courses with the Institute, and you will receive credit for two elective
courses in the Institutes Chartered Insurance Professional (CIP) designation program.

There is a wide variety of elective course options available.
Examination Dates You can select elective courses that will assist you in your job,
or you may select topics that interest you. Additional applied
For exam dates and details, refer to the Examination professional courses may be taken to complete the program
Schedules on pages 1315. requirements.
NOTE EXAMINATION NOTE

Examinations are being transitioned from a paper- Examinations for elective courses indicated with an asterisk *
based to a computer-based format, on a course-by- are held only in December and April. They are not available in
course basis. For more information, visit the Institute July for courses, rewrites, or deferrals. If you plan to take any of
website at www.insuranceinstitute.ca. the indicated courses, consider registering for the fall session
with the examination in December. This will allow for a rewrite or
deferral at the April examination session if necessary.
Caution
If you are taking more than one course in the same

semester, please check the Examination Schedules Ask the Institute
courses with examinations at the same time. Have a question about courses?
Other Options Ask the Institute! Youll find the answers

to questions our members ask the most.
You may select any of the courses listed on page 28 in We want to help you make the most of
place of the elective courses described here, including any your student experience and success.
of the applied professional courses.
chapter for details of available classes and also refer to
these sections of the syllabus:


Fee Schedule 20152016 Effective Date: August 1, 2015
Note that fees are subject to tax (GST or HST as applicable).
For in-class course fees, contact your local institute, community college, or human resources department.
CIP PROGRAM All Other Provinces (Base Fee) Quebec (Base Fee)
Distance Learning (includes cost of text, tuition, and examination)

* Course C11 (First Registration) 748.00 758.00
Mandatory and Applied Professional CoursesStandard Rate 704.00 714.00

All Other CoursesStandard Rate 667.00 677.00
Marine Program Contact Institute for fees Contact Institute for fees

Continued Tuition 512.00 522.00
Outside Canada Student Surcharge (no tax applicable) 290.00 290.00
Transfer Exam Session 50.00 50.00
Withdrawal (see page 6) 50.00 50.00
Standard fee. The standard fee will be reduced by $50.00 for early registration. Refer to page 7 for deadlines.
Fee for mandatory and applied professional courses includes student resource guide and online tutorial.
Examinations
* Course C11 (First Registration) 228.00 228.00
Exam Fee 184.00 184.00
** Computer-based Exam Surcharge 65.00 65.00
Late Entry (received after deadline) 70.00 70.00
Late Entry (received within 14 days of exam week) 100.00 100.00
Rewrites 184.00 184.00
Exam Deferral Requests See page 45 See page 45
Exam Withdrawal (prior to deadline) 50.00 50.00
Exam Appeals
Re-evaluation Fee 115.00 115.00
Re-assessment Fee 90.00 90.00
Re-calculation Fee 25.00 25.00
Textbooks and Other Resources
CIP Textbooks 155.00 165.00
Student Resource Guide (includes Online Tutorial) 60.00 60.00
CIP Text Kits (including Text and Student Resource Guide) 192.00 202.00
The Dictionary of Insurance 55.00 55.00
Text kits are required for mandatory and applied professional courses.
5% GST applies to all book sales, and shipping fees apply to all orders.
For special orders, including Marine texts, contact the Institute.
Miscellaneous
* Credit Fee for C11 94.00 94.00
Credit FeesAll Other Courses 50.00 50.00
Resalable Textbook Administration Fee 50.00 50.00
Returned Cheques 52.00 52.00
Transcripts 21.00 21.00
Tax Receipts (Duplicates) 20.00 20.00

* Includes a $44.00 charge to cover the cost of creating a student record
** Surcharge applies to CBE exams


Important Dates Important Dates (Continued)
To register for in-class courses, contact your local institute, JULY
community college, or human resources department. National examinations are July 48, 2016.CBE
Register for in-class courses to write exams in December.
AUGUST
Register for in-class courses to write exams in December. * Applicable to students enrolled in current
in-class session
SEPTEMBER
CBE Computer-based examinations are offered on
Enrol in distance learning to write exams in April.
select dates between:
Registration deadline for distance learning
(December exams) is September 30. December 1 and 21, 2015
Withdrawal/Transfer/Test Paper Submission April 4 and 22, 2016
July 4 and 22, 2016
OCTOBER December 5 and 23, 2016
Registration deadline for in-class students writing
December exams* is October 15.
NOVEMBER
Register for in-class courses to write exams in April.
Computer-based exams rescheduling deadline is
November 17. Student Checklist
DECEMBER Ensure that your membership dues are paid. If you are
National examinations are December 17, 2015.CBE not a member of your local institute, please join. See
Enrol in distance learning to write exams in July. the inside back cover of this syllabus for locations, or
complete your membership application on the Institute
JANUARY
website at www.insuranceinstitute.ca.
Registration deadline for distance learning
(April exams) is January 31.
Withdrawal/Transfer/Test Paper Submission
Before registering in a course, make sure you are eligible.
FEBRUARY Check with your local institute for class registration times
Registration deadline for in-class students writing and deadlines.
April exams* is February 15.
Register for in-class courses to write exams in July. Before registering in more than one course, make
sure that the exam times do not conflict. This is your
MARCH responsibility.
Computer-based exams rescheduling deadline is
March 18. Submit your registration for in-class, distance learning, and
virtual learning examinations to The Insurance Institute of
APRIL Canada prior to the deadlines noted on pages 5, 7, and 10.
National examinations are April 48, 2016.CBE
Registration deadline for distance learning Payment of all fees is the responsibility of the individual
(July exams) is April 30. student, even if the course is being sponsored by
Test Paper Submission someone else.
MAY
Enrol in distance learning to write exams in December.
Distance learning and examination fees may be paid
by credit card (Visa, MasterCard, or American Express);
Withdrawal/Transfer
register early to avoid missing deadlines.
Registration deadline for in-class students writing
July exams* is June 1.
If you have to transfer or withdraw from a distance
JUNE learning course or an examination, your request must
Renew membership. be received by The Insurance Institute of Canada by the
Computer-based exams rescheduling deadline is required deadline (see page 6 for more information).
June 20. Refund of in-class fees must be discussed directly with the
college or local institute that is offering the course.

Detailed Course Descriptions
C11 Principles and Practice C13 Insurance Against LiabilityPart 1
of Insurance
To understand liability insurance, you must know something
This course is an overviewthe foundation of your CIP studies. first of the law and the Canadian legal system and the
You are introduced to risk and shown how insurance deals with differences between the common law and the Civil Code of
it. You will study the basic concepts and language of insurance; Quebec. This is not a law course, but it does introduce you to
the legal context of insurance; and the participants in the those legal principles that affect liability insurance. It discusses
industry and their relationship to each other. Specific types of some of the more common ways people become liable to
insurance are not discussed. The principles you will learn here each other and explains how this liability may be insured or
underlie every situation you will encounter in insurance and why it cannot be insured. We recommend you take C12 and
every policy and course you will study. C14 before C13.
Outline Outline
Risk and insurance Introduction to liability insurance
History and functions of insurance Canadian law
Ratemaking, underwriting, and rating General concepts of liability
The insurer Common law
Insurance distribution and insurance intermediaries Quebec Civil Code
The law and the judicial system Products liability and its effects
The law of contract: common law and the Civil Code of Liability policies
Quebec Measuring underwriting exposure
The insurance contract
Insurance documents and processes C14 Automobile InsurancePart 1
Adjusters and the claims process
Reinsurance This is a detailed study of automobile insurance in Canada. It
Insurance organizations deals with legislation related to automobile insurance, policies,
The customer and regulations, concentrating mostly on personal coverages.
It provides an overview of the different provincial approaches
C12 Insurance on Property to automobile insurance and some of the problems related
to it. You will deal in detail with Owners Policies or coverages
This course is an introduction to property insurance. It lays the specific to your own province. The outline below provides a
foundation for all types of property insurance with explanations summary of topics covered in every provinces textbook, but
of the legal requirements, principles, and doctrines that apply the names and order of topics may not exactly follow this
to all property policies and how they are embodied in the list due to provincial variations. In addition, your provinces
Basic Fire Policy. It reviews elements that broaden the basic textbook may include additional topics not mentioned here.
contract, then studies the Commercial Property Named Perils
and Broad Forms. It introduces habitational insurance and Outline
discusses the Homeowners forms. We recommend you take Introduction and development of automobile insurance
C11 before C12. Third party liability coverage
Accident benefits
Outline Uninsured motorist coverage
The influence of legislation General provisions, definitions, and exclusions
The evolution of property policies Statutory conditions, prescribed conditions (BC), mandatory
Broadening the contract conditions (Nova Scotia), or general policy conditions (Quebec)
The Commercial Property Named Perils Form Loss of or damage to the insured automobile
The Commercial Property Broad Form Endorsements
Habitational insurance Applications for automobile insurance; underwriting
The Homeowners forms Industry programs for insurance availability
Outline of coverages in all provinces other than the students
province of residence

Continued
C16 The Business of Insurance C32 Bodily Injury Claims

This is the capstone course in the CIP Program. Now that you Learn the basics of human anatomy and physiology and how
have a basic technical knowledge of insurance and risk, you will they are important to the insurance adjuster. The investigative
be exposed to the insurance industry in its broader context. process is outlined, and the factors involved in claim
This course explores the insurance industrys relationship to evaluation and negotiation are considered. Injuries that are
its external environment and examines international issues likely to be encountered and the medical treatment normally
associated with insurance. You will learn about financial prescribed are discussed. You will study how medical reports
concepts unique to the insurance industry. You will examine should be interpreted. Rehabilitation and the role of the
marketing in insurance, pricing the product, broker and insurer adjuster in the process are introduced. We recommend this
relationships, the regulatory environment, and the general course for everyone associated with claims work.
dynamics of how the industry operates. The course introduces
you to the study of ethics and how it relates specifically to you Outline
and to our industry. Investigation, evaluation, and negotiation
Disability
Outline Basic anatomy and physiology
Insurance industry in Canada Rehabilitation
Insurance company structure Traumatic injuries and their treatment
Dynamics of the insurance marketplace Psychological disorders
Financial management Medical-legal reports and independent medical examinations
Regulatory environment
Marketing C35 Insurance Against Crime
Relationships between sales intermediaries and insurers
Pricing insurance coverages An overview of crime insurance is provided. The course is
Emerging issues especially recommended for those in underwriting, claims,
Ethics, education, and excellence and loss prevention. You will study the crime perils, the need
for insurance against them, and the forms that provide this
C31 Property Damage Appraisal coverage. The rating and underwriting of crime coverages,
prevention and control of crime losses, and the adjusting of
This course provides an overview of building construction crime losses will be covered.
terminology, how a house is built, building materials used,
repair methods, and estimating methods. Learn about the Outline
more common types of building damage and how to go Introduction to crime insurance
about evaluating the cost of repair. Traditional policy forms
Comprehensive Dishonesty, Disappearance and Destruction
Outline Policy (the 3-D policy)
Construction and repair terminology Financial institutions coverages
Structural types Underwriting
Damageability and repairability Protection of premises
Burglar alarms and intrusion detection devices
Line security and signal termination; choice of alarm systems
Safes and vaults; robbery
Rating; claims

C36 Building Construction, Fire C38 Liability Loss Prevention
Hazards, and Basic Hazards (SCM Risk Management Services Inc. text)
(SCM Risk Management Services Inc. text)
Hazards that may cause injury or loss for which an insured is
This course deals with the basic elements of the fire hazard. legally liable and ways of controlling them are the subjects
It does not discuss insurance as such. Instead, you will focus of this course. Those in loss prevention and underwriting will
on certain aspects of the physical risk that may be subject to benefit most from it, but brokers will also find it useful. We
insurance. The course is especially recommended for those in recommend you take C13 before taking C38.
loss prevention and underwriting.
Outline
Outline Liabilitygeneral
Building construction Premises liability
Heating Common hazards
Electrical Manufacturers and contractors liability
Flammable liquids Products liability
Basic hazards Garage liability
Fire detection and protection Pollution liability
C37 Special Hazards and Processes C39 Fraud Awareness and Prevention
(SCM Risk Management Services Inc. text)
Learn how fraud may arise under insurance policies and what
This course builds on the discussion of physical risk in C36. initiatives the insurance industry has advanced to fight fraud.
Again, insurance as such is not discussed. Rather, you will The new 2015 edition covers the cost of fraud and the laws
study in detail certain physical phenomena and various that affect how insurers must handle claims investigations
processes that may give rise to fires or explosions covered by and settlements. This course is well suited to claims people.
insurance and ways of controlling these exposures. Those in Property, liability, and automobile claims are covered. Part
loss prevention and underwriting will benefit most from this of the textbook is dedicated to new business and renewals,
course. We strongly recommend you take C36 before C37. making this course an asset to anyone in the industry. All
insurance professionals can benefit from being well informed
Outline about insurance fraud. A case study at the end of the
Heating and cooling equipment textbook focuses on ethics and touches on issues insurance
Electrical exposures professionals may face.
Basic fire alarm systems
Liquefied petroleum gases Outline
Dusty occupancies Definitions, defences, and law
Flammable liquid exposures The cost of insurance fraud
Hazardous materials and processes Broker, underwriter, and adjuster responsibilities
Industrial lift trucks Property, liability, and automobile claims
Ethics is threaded throughout the text

Continued
C40 Business Interruption C45 Surety Bonds

Insurance
This course is an introductory study of suretyship. Because
This is an important course for the underwriter, agency or suretyship is dominated by the construction industry, the
brokerage sales professional, or adjuster concentrating on text focuses on this aspect of it. The business of bonding
commercial property insurance. The introduction describes construction projects, the bonds required, underwriting,
the benefits of this type of insurance to businesses. You will claims handling, and legal issues are covered. A brief glimpse
study IBCs Business Income forms, including loss settlement of miscellaneous bonds is also provided.
and choosing limits. You will also learn about the Gross
Earnings and Profits forms that have prevailed in the Canadian Outline
market. We recommend that you take C12 before C40. Introduction to surety bonds
The business of construction
Outline Surety forms in construction
Introduction to business interruption insurance Surety underwriting
The standard and Extended Business Income forms Financial statements
Choosing sums insured and settling losses under Legal aspects of surety
the Business Income forms Indemnity agreements
The Gross Earnings and Profits forms Miscellaneous bonds
Rental income Surety claims
Extra expense insurance Co-suretyship and reinsurance
Miscellaneous business interruption forms
C47 Reinsurance
NOTE
Students enrolling for the C40 December 2015 final examination Reinsurance is the insurance of insurers. In this course, you are
will be taking the exam using the computer-based format. For more introduced to its principles and applications. You will study
information, visit the Institute website at www.insuranceinstitute.ca. the main types of reinsurance and their contribution to and
importance in maintaining a stable insurance industry. This is
C43 Specialty Lines a difficult course if you lack a strong basic understanding of
property, liability, and automobile insurance. Therefore, unless
This course discusses many of the more important specialized you have professional experience in these areas, we strongly
types of insurance mentioned only briefly, if at all, in other advise that you take C12, C13, and C14 before C47.
courses. These include glass insurance, boiler and machinery
insurance, aviation insurance, and travel health insurance. You Outline
will find broad overviews of their development, the exposures Introduction to reinsurance
they address, the forms used and the losses they cover and Methods and types of reinsurance
exclude, and some comment on current underwriting, rating, The treaty document
and claims-handling practices. Proportional treaty agreements
Excess of loss treaty agreements
This course will be helpful to underwriters, agency or brokerage The cost of reinsurance
staff, and adjusters. Reinsurance programs
Managing for reinsurance
Outline
Glass insurance
Surety bonds
Boiler and machinery insurance
Aviation insurance
Agricultural insurance
Miscellaneous coverages
Travel health insurance

C48 Automobile InsurancePart 2 C49 Insurance Against LiabilityPart 2
C48 begins where C14 ends. It concentrates on commercial This course builds on Insurance Against LiabilityPart 1.
automobile insurance. You will briefly review the relationship The difference between claims-made and occurrence-based
between personal and commercial automobile insurance. You policies is explored. The ways in which liability coverage is
will study the nature of commercial risks and how they are broadened and increased are considered. The law concerning
underwritten, both individually and in fleets; commercial the more specialized forms of liability is outlined as it concerns
automobile rating; risk management for commercial vehicles, the environment, employment practices, professionals,
especially those in fleets; garage riskshow they are identified, construction, and emerging liabilities. Insurance policies used
what makes them unique, why they need special coverage to cover such exposures are discussed.
and their underwriting and rating. You will also examine various
commercial coverages, including the Garage Policy, the Non-owned Outline
Policy, the Lessors Contingent Policy, the Excess Automobile Policy, Claims-made and occurrence-based policies
and various endorsements to the Owners Policy. Broadening and increasing the coverage
Employment practices liability
Outline Environmental liability
Commercial automobile insurance: the basics Professional liability
Commercial automobile underwriting Wrap-up policy
Commercial automobile rating Alternative financing of risk
The Owners Policy: additional forms, endorsements, and Emerging trends
agreements
Risk management: loss prevention for commercial automobile
fleets
The Non-owned Automobile Policy
Garage risks: the need for the Garage Automobile Policy
The Garage Automobile Policy
The Lessors Contingent Automobile Policy
The Excess Automobile Policy

Continued
C57 Cargo and Goods in Transit C59 Marine Hull and Associated
Insurances LiabilitiesPart 2
(Chartered Insurance Institute Text) (Chartered Insurance Institute Text)
This course deals with the insurance of goods in transit from This course is the second of two courses concerning marine
consignor to consignee anywhere in the world. You will study hull and associated liability risks. Here, you will focus on
cargo insurance, including the main internationally recognized underwriting marine insurance and on investigating, handling,
London marine clauses, as well as those clauses designed for and settling marine claims. You will consider risk perception
specific types of goods. You will study goods in transit insurance, and evaluation in hull insurance, charterers liability, and
covering the legal liabilities of bailees. You will also review some protection and indemnity (p&i) insurance, along with loss
of the goods typically traded throughout the world and the risks prevention and risk management. You will also study the roles
to them. Finally, you will study the claims considerations and of various parties in the claims process; the use of marine survey
practices for both cargo and goods in transit insurances. reports and other documents; the application of Institute Time
Clauses and War and Strikes Clauses; claims-handling by p&i
Outline clubs; and the settling of liability claims for ports, terminals,
World trade ship repairers, ship builders, and charterers.
Business environment
Legal environment: carriage of goods by sea, road, and rail Outline
Scope of cover: marine cargo insurance; haulage contractors Underwriting
liability Clauses for core hull cover
Risk profiles of typically traded goods Ancillary and associated insurances
Further aspects of risk Protection and indemnity (p&i) insurance
Claims Claims investigation, handling, and settlement procedures
C58 Marine Hull and Associated

LiabilitiesPart 1
(Chartered Insurance Institute Text)
This course is the first of two courses concerning marine hull

and associated liability risks. You will review world shipping
in outline, then study the different types of ship, their key
characteristics, and their operations. You will study the legal
environment of shipping, along with its implications for hull and
protection and indemnity (p&i) insurance. You will consider the
scope of marine, hull, liability, and related classes of insurance for
ships, ports, and terminals and their practical application. And
you will study the scope of p&i insurance and how it is provided.
Outline
Main elements of marine hull and liability risk
Legal environment for shipping
Legal mechanisms that allocate risk
Legal issues relating to towage, pollution, passengers, and
collisions
Legal issues relating to carriage of goods and charterparties
Marine Insurance Act, 1906

C66 Financial Service EssentialsPart 1 C110 Essentials of Loss Adjusting
This course is the first in a series of financial services topics, Focused knowledge of insurance and professional conduct
and this one primarily deals with life and health insurance. It within the claims domain form the core of this course. Soft skills
covers the fundamental elements of the law and insurance as and knowledge required to handle claims are blended in the
they relate to insurance on the person. The need for financial curriculum in order to improve fundamental claims-handling
stability is explored and how risks associated with the person techniques. You will learn about managing relationships in
can be solved through the use of insurance. Applications order to gather critical information in the claims-handling
and policy documentation are explained in the context of process. A step-by-step process delivers the key to policy
underwriting. The basics of how insurance products are priced analysis for coverage evaluations. You will also learn the
provide a deeper understanding of how this industry operates. fundamentals of investigation, evaluation, negotiation, and
Life and health products for personal and business uses are settlement within the claims process. Specific introductory
covered. A framework of government programs is studied as claims knowledge will be covered in the context of automobile,
well in order to properly assess financial needs. property, and liability claims. C11, C12, C13, and C14 should be
taken before C110.
Outline
Introducing financial services Outline
Fundamental elements of the law and insurance Legal and corporate environments
The life and health insurance industry Policy contract analysis
Needs for life and health insurance Communication skills
Applications, documentation, and policies Investigation, evaluation, negotiation, and settlement
Underwriting life and health insurance Automobile, property, and liability claims
Life productspersonal and business
Health insurance Students who have completed C17 Claims 1 may not enrol in
Group benefit plans this course.
Government programs and financial security
C72 Introduction to Risk
Management and Commercial This is the second course in the Claims Professional Series,
Lines Insurance where more advanced claims issues are explored. General
liability claims-handling issues are introduced, along with
This course provides an overview of how to determine the environmental claims, products liability claims, professional
insurance needs of a commercial client. You begin with risk liability claims, and automobile injury claims. The framework
management, in which insurance is only part of a general for negotiating and mediation practice is introduced. The
approach to managing the insureds exposure to loss. Then, investigative issues of more complex property claims and
commercial property insurance, commercial liability insurance, commercial property claims are examined. You are provided
and business interruption insurance are introduced. with a step-by-step guide for the adjustment of business
interruption losses, and you will also learn specific techniques
Outline for handling crime claims and surety bond claims. We recommend
Introduction to risk management that you take C11, C12, C13, C14, and C110 before C111.
Exposure identification and analysis
Case studies Outline
Property insurance Liability coverage issues
Liability insurance Liability injury claims
Business interruption insurance Environmental, products, and professional liability claims
Package policiesan overview Automobile injury claims
Mediation practices
Investigation issues in complex property losses and
commercial property losses
Business interruption claims
Crime claims and surety bond claims

Continued
C112 Practical Issues in Claims C121 Advanced Underwriting

Management
This course is for underwriters with some experience;
This is the third course in the Claims Professional Series, where it continues and expands the discussion begun in C120
the broader perspective of managing the claims function is Underwriting Essentials. You will examine how the nature of
considered. The various aspects of the claims managers role an underwriters work and the types of knowledge, skill, and
are explored. Managerial soft skills relating to communication, temperament an underwriter needs must be broadened and
cooperation, and problem-solving are examined. The processes, deepened to analyze the needs and loss experience of larger,
procedures, controls, and measures used in claims work are more complex risks. You study some more unusual or specialized
explored from a broad administrative context. You will learn lines of insurance. You will take the broader perspective of a
management considerations regarding reserving practices, more experienced underwriter on the legal and regulatory
claims audits, recoveries, the litigation process, and catastrophe environment, manuscript wordings, alternative risk transfer,
claims management. Class action suits and privacy laws are also reinsurance, and international risks. We recommend that you
dealt with in more detail. We recommend that you take C11, take C11, C12, C13, C14, and C120 before C121.
C12, C13, C14, C110, and C111 before C112.
Outline
Outline Needs analysis
Introduction to claims management Loss analysis and rating
Claims processes, procedures, controls, and measurements Other common lines of insurance
Reserving practices Important supporting lines
Claims audits Miscellaneous lines of insurance
Recoveries Financial evaluation skills
Managing litigation Alternative risk financing
Catastrophe claims management International business
Class actions Retention and reinsurance
Privacy laws
C120 Underwriting Essentials Underwriting Management
This course is addressed to the beginning underwriter. You will This course widens the focus from underwriting individual risks
begin with an overview of the underwriters role as an investor to managing a portfolio or book of business. You will begin
of shareholder capital on behalf of the insurer. You will see with regulatory and other influences on the underwriting
how that role has evolved, and how the underwriter accepts environment, then establish an organizational context with
or rejects risk for the insurer. You will consider the detailed studies on company organization and the distribution network.
knowledge, hard and soft skills, and the temperament an You will look at planning and budgets, the use of reinsurance,
underwriter needs to succeed. You will see these characteristics and the development of new programs and products. You will
applied in the analysis of individual property, liability, and learn how internal and external audits measure the results of
automobile risks. We recommend that you take C11, C12, C13, planning and development. You will close with a discussion
and C14 before C120. about setting priorities, the importance of communication, and
other general considerations for effective book management.
Outline We recommend that you take C11, C12, C13, C14, C120, and C121
Introduction to underwriting before C122.
Underwriting the risk: overview
Underwriting the applicant Outline
Underwriting the risk: property Regulatory and other influences
Underwriting the risk: liability Company organization, distribution networks, and plant
Underwriting the risk: automobile management
Pricing the risk Organizational planning
Underwriting relationships Reinsurance
The underwriting environment Program and product development
The underwriting temperament Internal and external audits
Book management

C130 Essential Skills for the Insurance C132 Practical Issues in Broker
Broker and Agent Management
This course gives an overview of insurance business practices This course widens the focus of C130 and C131 to the broader
from the brokers perspective. This skills-based course managerial considerations of brokerage management and
concentrates on the needs of personal-lines clients and small organization. The course analyzes the basic process of strategic
commercial risks. It begins by introducing the broker as and operational planning. The daily brokerage topics of
insurance intermediary and gives insight into the skills that a marketing, insurance market selection, sales management,
typical broker needs to perform effectively. You will follow the and staffing are followed by the more general business topics
progress of a risk from initial contact with the client through of finance, growth management, technology, and continuity
the evaluation and application process, to binding and policy planning. Finally, this course concludes with an examination of
documents. You will also review the major product lines and professional liability risks, together with a review of appropriate
common policy transactions that a broker handles. We strongly risk management techniques. We recommend that you take
recommend that you take C11, C12, C13, and C14 before C130. C11, C12, C13, C14, C130, and C131 before C132.
Outline Outline
The role of insurance intermediary Legal environment and licensing
Overview of broker soft skills Planning and managing the brokerage
Practical risk analysis Marketing and markets
Applying for insurance Sales management
From quote to policy Human resources
Property, liability, and automobile insurance Financial management
Overview of common insurance transactions Growth
Brokers role in claims process Technology
Continuity planning
Professionalism and professional liability
C131 Advanced Skills for the
Insurance Broker and Agent
This course is useful to the broker with several years of
experience. It addresses the complex insurance needs of
commercial clients through the risk management principles
of identifying exposures, analyzing risks, identifying risk
management options, and implementing a risk management
plan. Three categories of commercial clientsmanufacturers
and distributors, contractors, and buildersrisks are analyzed
using a case study process. The course addresses the brokers
continuing task of monitoring and modifying the risk
management plan. We recommend that you take C11, C12, C13,
C14, and C130 before C131.
Outline
Introduction to risk management
Exposure identification and analysis
Marketing, quoting, and binding risks
Refining the sales and marketing process
Insurance wordings and coverages
Manufacturers and distributors
Contractors/builders risk
Monitoring and modifying the risk management plan

Next Steps on Your Educational Path
As you move through your CIP courses, youre on the path to ASSESS YOUR POTENTIAL
a significant achievement. If your career plans also include a
leadership role in the p&c industry, the FCIP (Fellow Chartered Learn more about the program at www.insuranceinstitute.
Insurance Professional) could be your next step. The FCIP ca/fcip. In a short video on the website, industry executives
designation builds on your achievements in the CIP Program, discuss how the FCIP can help you to succeed in the industry.
and can enhance your leadership potential. The FCIP is the
pre-eminent professional insurance designation in Canadas p&c Are you ready for the FCIP? Take our short online quiz at
industry, tailored to provide current and future leaders in the www.insuranceinstitute.ca/AreYouReady to find out.
insurance business with the knowledge and skills they need.
The FCIPs six courses are designed to inspire vision and

strategic insight. Offered online by The Insurance Institute of
Canada, the program was developed in collaboration with
insurance industry executives, subject matter experts, and
academics from leading Canadian business schools. The FCIP
Program balances business theory with insurance context and
academic challenge with real-world application.
NEWAdvanced CIP Certificate NEWRisk Management Certificate

If you are finished or close to finishing the CIP Program, you Are you interested in deepening your understanding of risk
may want to consider continuing your learning path with the in the context of insurance? This fall, the Insurance Institute
Advanced CIP Certificate Program. This four-course certificate will be offering the first of three courses in our new Risk
consists of the following courses: Management Certificate Program. The successful completion
of this three-course program prepares you to apply for the
1. One eligible CIP elective Canadian Risk Management (CRM) designation.
2. A300 Critical Thinking for Insurance Professionals
3. A310 Business Foundations for Insurance Professionals The following courses will be offered to students via
4. Any ONE of the following: facilitated online learning:
A312 Practical Issues in Claims Management Risk Management Principles and Practices
A322 Practical Issues in Underwriting Management Risk Assessment and Treatment
A332 Practical Issues in Broker Management Risk Financing
Courses for the Advanced CIP Program will begin in September Courses for the Risk Management Program will begin in
2015. Learn more at www.insuranceinstitute.ca/AdvancedCIP. September 2015. Learn more at www.insuranceinstitute.ca/
RiskManagement.
Ask the Institute

Have a question about your path
after the CIP?
Ask the Institute! Youll find the answers

to questions our members ask the most.
We want to help you make the most of

Examinations: Rules, Regulations, and Information
Examinations are conducted for those students who have area Examinations (Rules, Regulations, and Information)
received instruction through in-class programs, distance during an examination, as are recording devices, cameras,
learning, virtual learning, or continued tuition prior to the telephones, personal digital assistants, MP3 players,
examination date. Examinations must be written during the Blackberrys, iPods, pagers, cellular equipment, iPads,
semester in which the student receives instruction. Blackberry Playbooks or other tablets, and any other
electronic device.
Candidates Regulations and Timetable Candidates may not take photos or make copies, images,
or recordings of the examinations or answer books before,
Student examination timetables, outlining the date and during, or after the examination at the examination centre.
location of the exam, will be available two weeks before the
final examination and accessible on the website under My 7. Calculators are permitted for use in the paper-based
Current Courses. Students should print the timetable and examinations provided they are math-only, non-
bring it with them to the examination centre. Please note that programmable, silent, and battery operated. Cellphones
exam centre location information is subject to change up to and other multi-function electronic devices may not be
two weeks prior to the exam week. used as calculators. The Proctor at the centre will rule on a
calculators admissibility.
At the Examination Centre 8. Communication of any kind between candidates, or with

anyone other than authorized personnel, during the
1. A candidate will be permitted to sit examinations only in examination is prohibited.
subjects for which the candidate has registered with the
Insurance Institute of Canada and at the date and time 9. Candidates may not use or have in their possession or
scheduled. vicinity any unauthorized or illegitimate materials or
information nor make any attempt to obtain or provide
2. Candidates may attempt only one examination paper per such during the examination. Candidates may not provide
course, per session. Conflicts in examination times are the any information about an examination that they have
responsibility of the candidate and may not be resolved by written to another candidate who is about to write the
concurrent or consecutive taking of examinations during same examination at the same exam session. Candidates
the one session. may not hide or place, or arrange to have hidden or placed,
any unauthorized or illicit material that may be accessed by
3. Candidates who arrive after the starting time of the themselves or others during an examination.
examination shall be allowed to sit for the unexpired time
only, but no candidate may enter the examination room 10. Paper-based examination answer books and question
after one half-hour has elapsed from the starting time of papers must be handed in to the Proctor when the
the examination. candidate leaves the examination room, together with any
paper used for rough work. Rough work and notes may
4. Candidates may not withdraw from the examination room only be made during the examination and only on paper
until one half-hour has elapsed from the starting time of provided at the examination centre.
the examination.
11. Any breach of regulations 3 through 10 above will
5. Candidates may only leave the examination room if result in disqualification and the candidate will not
accompanied by a Proctor or after their attempts at be permitted to register for examinations in any of
answering have been completed and their exam has the next following nine examination sessions. The
been submitted. circumstances will be referred to the candidates local
institute for disciplinary action additional to the automatic
6. Course texts, dictionaries, books, notes, papers, translation and minimum suspension of registration privileges
books or devices or other matter whatsoever are mentioned herein. Any subsequent breach of regulations 3
prohibited from use during the exam and are prohibited through 10 will result in permanent disqualification from all
in the examination room, washrooms and any accessible examinations of this Institute.

Continued
12. Food, snacks, and beverages may not be consumed by or 17. For paper-based examinations;
be in the vicinity of candidates during an examination. Complete the front cover of the answer book, but do not
(With approval in advance, exceptions may be granted for begin writing answers until so advised by the Proctor.
related medical conditions.) Answers must be written in black or blue pen (no red pen,
gel pen, or pencil) and only in the books or paper provided.
13. Ensure arrival in the examination room 20 minutes before Candidates will cease writing immediately when time
the scheduled start. Check in with the Proctor and take has expired and will hand in their answer books. No
your place as directed. time extension is permitted.
14. Prior to the start of the examination, candidates shall place 18. Candidates writing computer-based examinations will
government authorized photo identification (drivers cease typing when time has expired.
license, health card, passport) at the top of their table for
identity verification, unless directed otherwise. Candidates 19. No persons other than the Proctors and candidates eligible
will not be permitted to take their exam if they do not have to take the examination shall be present during the session.
valid government authorized photo identification.
20. Candidates must be members in good standing (that is,
15. Do not begin your examination until so advised by the membership is paid in full) of a local institute.
Proctor.
16. BE SURE YOU RECEIVE THE CORRECT EXAMINATION.
Computer-based Exams
The Insurance Institute of Canada is working towards the For employers, flexible CBE scheduling means managers
gradual introduction of computer-based exams for Chartered responsible for staffing will be able to maintain consistent and
Insurance Professional (CIP) and General Insurance Essentials reliable service levels throughout their organizations because
(GIE) courses over a two-year period, beginning with the employees will be able to schedule their exam times and
December 2015 exam session. locations at any point within the three-week CBE window.
Computer-based exams (CBE) will be written at proctored For CIP students, CBE provides a variety of advantages,
exam centres, with keyboards and monitors replacing pens including the speed and comfort associated with typing,
and paper answer books. CBE will mirror the rigour of the increased clarity of answers, scheduling flexibility, automated
current paper-based exam process, using multiple-choice, exam timing, and question tracking, as well as early results.
short narrative, and application questions. Exam sites will
More information, including a complete schedule of when
have a secure computer set-up, including screen protection
CBE will be launched in each course, is available at
and locked-down browsers.
Computer-based exams will be scheduled three times
annually; each exam period will consist of a three-week
window.

Withdrawal and Transfers Students with Special Needs
Distance learning students may withdraw from courses The Institute will make every effort to accommodate
by returning all material, including texts, sent to them. students with special needs and who may require alternative
Provided the texts are in a resalable condition, students arrangements to write the final examination. In order to
will receive a refund of their entire fee less an administration provide accommodation, full details regarding the nature of
charge (see the Fee Schedule on page 30). Students wishing the special need or disability and how it affects writing the
to retain texts will have an additional amount deducted final examination must be submitted to the Examinations
equivalent to the cost of the text. Late-entry and extra- Department at the time of registration for the course or
late entry fees and overseas student surcharges are non- examination. Medical information will be requested and
refundable. is required in order to assess and determine the nature of
suitable accommodation.
A refund or withdrawal will not be allowed if received by the
Institute after January 31 for the April examination session, Change of Exam Location
after May 31 for the July examination session, or after
September 30 for the December examination session. If students change address prior to the scheduled
examination, they should update the My Current Courses
In-class students wishing to withdraw from the examination area on the website. Students can amend their preferred
must have their withdrawal notice delivered to the Institute examination site up to three weeks prior to the start of the
prior to the entry deadline for the appropriate examination. exam week. For alternate exam locations, check with your
local institute or chapter (inside back cover), or call Member
Rewrite fees will be refunded, less an administration fee Services at (416) 362-8586 or 1-866-362-8585.
(see the Fee Schedule on page 30) if the withdrawal notice is
delivered to the Institute prior to the entry deadline for the
appropriate examination.
Ask the Institute
Distance learning students may transfer to an in-class equivalent
if that course becomes available during the distance learning Have a question about exams?
semester. The student is responsible for payment of the in-
class tuition, but the Institute will credit the student with the Ask the Institute! Youll find the answers
examination fee and textbook fee, if applicable, and refund the to questions our members ask the most.
balance of the distance learning fee. We want to help you make the most of
Distance learning students may transfer into the next
distance learning session at any point prior to the transfer
deadline indicated in each session, at no charge. A fee (see
the Fee Schedule on page 30) is applicable when written
transfer requests are received within two weeks following
the transfer deadline. Additional fees may be required to
cover any difference in tuition costs between sessions.
Please contact the Institute prior to submitting your
payment. This type of transfer is allowed once.
No other refunds or credits will be made.

Continued
Absence from Examinations Examination Results

and Exam Deferral Requests
Examination results are available for paid members of the
Examinations must be written at the session immediately Institute. Results will be announced at the end of the fifth week
following completion of the tuition semester. Absence from following the examination week. Results can be obtained from
a scheduled exam does not entitle a student to write the the Institute website at www.insuranceinstitute.ca. Students
examination at another date. Ineligible absence from an can log into their accounts and click on the My Grades link.
examination will require the student to enrol in continued For assistance, contact Member Services at (416) 362-8586 or
tuition. A request to defer an examination due to an absence 1-866-362-8585. Results will be available as PDF files from the
must be submitted in writing with supporting documentation, same area of the website. Results will not be mailed except by
to the Registrar, no later than January 1 for the preceding request.
December exams, May 1 for the preceding April exams, and
August 1 for the preceding July exams. Exam Session Release Date
December 2015 Session January 16, 2016
A request to defer a forthcoming examination must be April 2016 Session May 14, 2016
submitted in writing in advance, along with supporting July 2016 Session August 13, 2016
documentation, to the Registrar. Medical deferrals may be December 2016 Session January 14, 2017
granted with no fee. Other deferral requests will be considered
on their merits and may require an administrative fee. When Results will not be available prior to these dates.
an exam is deferred, it is the responsibility of the student to
obtain any course or textbook revisions and updates, and pay
any additional fees, where applicable.

The Institute does not return examination answer papers or Likewise, with the final exam grade, as the final exam is out of
copies thereof, and registration in an examination waives any 200, 5559% is a range of two to 10 marks.
right of access a student may have to the same. Refer to the
Appeals section on page 47. Examination Rewrites
Examination results may be released to the students Examination rewrites will only be accepted from those who
employer. A student or member who tampers with or amends received notification of results in the X and Y categories.
the official notice of examination result or transcript published Students will only be allowed to rewrite the examination on one
by the Institute or utters a document falsely purporting to occasion. Students with a Z grade and students unsuccessful in
be a true copy of such notice or transcript will be subject to their second attempts will be required to re-enrol as continued
the penalties described in item 11 under the heading At the tuition students or re-enter an in-class program. Rewrite results
Examination Centre (see page 42). will be based on the final examination only. In-class or tutorial
marks are not carried over. Students should ensure that they
CIP Honours Certificate obtain any course revisions and updates, where applicable.
To qualify for an Honours certificate, a student must obtain a Students can register for an exam rewrite on the website by
minimum of eight (8) honours grades out of ten (10) subjects. logging into their online account at www.insuranceinstitute.ca.
Students with credits should review the Credits/Exemptions Students can click on My Student Records to find the course
section for more information (see page 49). with the rewrite option and then click on Rewrite to register
for the next examination session.
Examination Grades
Rewrites from a July exam will be written in the December
Honours standing will be granted in each subject if not less exam session.
than 80% of the possible marks are obtained in the course, as Registration deadline is October 15
well as on the final exam.
Rewrites from a December exam will be written in the April
A minimum of 60% of the possible marks must be obtained in exam session.
order to receive a passing grade. A minimum of 55% must be Registration deadline is February 15
obtained in the final examination by all in-class students and
by distance learning students eligible for bonus marks. Rewrites from an April exam will be written in the July or
December exam session.
Passing grades: Registration deadline is June 1 for the July exam session
H = 80100% of the available marks Registration deadline is October 15 for the December
B = 7579% of the available marks exam session
C = 6574% of the available marks
D = 6064% of the available marks Prior to registering for an exam rewrite, where extenuating
circumstances exist, students may submit a request in writing to
Failing grades: the Registrar for an alternate exam session. The alternate session
X = 5559% of the available marks shall be the subsequent one, and the timeframe from the
Y = 4054% of the available marks original exam to the rewrite may not exceed one year. Students
Z = less than 40% of the available marks are responsible for obtaining textbook updates and changes.
Actual exam marks will not be published. Students may withdraw from the exam session prior to the
registration deadline, subject to the withdrawal fee noted in
Students who are unsuccessful and receive an X grade (5559% the Fee Schedule (see page 30).
of the marks) often feel they may have missed passing by only
a mark or two. It should be noted that, as in-class courses are Other exam session change requests are subject to the
out of a total of 300, 1% is equivalent to three marks. Therefore, Institutes deferral policy (see page 45).
5559% is a range of three to 15 marks, and students may be
more than one or two marks away from a pass.

Continued
Appeals NOTE CAREFULLY
There are three options for students who wish to appeal their 1. Appeals rarely change the original result, as great care
final exam grade. An appeal request must be received at the is taken with the marking, and a system of checks and
Institute within 30 days of the publication date on the website. balances is in place to prevent oversights. The original
Examination answer books are not returned with any of the marking will be carefully reviewed to ensure fairness and
appeal options. accuracy. In the event that a re-calculation, re-assessment,
or re-evaluation produces a passing grade from a failing
Appeals are intended to assist students who were unsuccessful grade or an H grade is achieved, the full fee will be
in a course, or students who perceive their paper to be of an returned.
honours calibre, by having their exams reviewed by another
independent marker. Appeals are not designed to otherwise 2. Only the answer paper to the final examination can be
improve students standing by a grade or two. Appeals ensure re-evaluated, re-assessed, or re-calculated.
the accuracy and fairness of the calculations and grading and
are not a re-marking of the exam. Appeal information will help 3. Students who are eligible to rewrite a failed examination
students understand their grade, but is not intended to be should register for the rewrite when applying for re-evaluation
sufficiently comprehensive for review or study purposes. or re-assessment to avoid missing the entry deadline
date. If the result of an appeal is not available prior to the
Fees for each appeal are indicated in the Fee Schedule (see examination, the student may request that the rewrite be
page 30). deferred to the next session.
Re-evaluation 4. General Insurance Essentials (GIE) examinations are not

A re-evaluation is available to students who obtained an eligible for review.
unsuccessful final grade (X, Y, or Z). Students requesting a
re-evaluation will be provided with an analysis of their answers 5. An appeal (re-evaluation or re-assessment) is the final
by an independent reviewer. Re-evaluations include a check of review of a students answer book and grade, and no
the addition, transposition of marks, and an assessment of the further reviews or appeals are available.
accuracy of the original marking.
It is The Insurance Institute of Canadas policy not to return
Re-assessment answer papers or copies thereof. However, in jurisdictions
A re-assessment is available to all students, regardless of final where there is a requirement by law to return answer papers,
grade. Re-assessment includes a check of the addition and a copy will be returned to students upon receipt by The
transposition of marks and a review of answers with less than Insurance Institute of Canada of a request in writing and the
a 60% score to ensure the original marking was representative fee of $50.00 plus GST or HST per exam paper. This request is
of the answer provided by the student. Students who request to be received within 30 days of the publication date of the
a re-assessment are not eligible to request a re-evaluation sessions grades on the website. Once a student acts upon this
afterwards. Students who have been successful in the course legal requirement, there will be no further appeals, discussion,
may request a re-assessment in order to achieve an honours or review of the students answer paper or marks.
(H) grade only.
Re-calculation
A re-calculation is a double-check of the addition and numerical
transposition of marks from inside the booklet of the final exam.
This appeal is available to all students, regardless of final grade.
Students who request a re-calculation are still eligible to request
either of the other two appeals, provided the other request is
received within the required timeframe.

Examination Cancellations Refund Policy
Examinations will only be held as determined by The Refunds of course fees are subject to the policies of the
Insurance Institute of Canada (IIC) and published in this college or institute arranging the course. Examination,
syllabus. In the event that an extraordinary circumstance distance learning, rewrites, and continued tuition fees are
arises that prevents an examination from being held at the refunded, less an administration fee (see the Fee Schedule on
published time, students must contact the IIC to determine page 30), only if written notice is received before the deadline.
their options. Note the withdrawal deadlines indicated for each distance
learning session.
Examinations held at times other than those expressly authorized
by The Insurance Institute of Canada will be invalid. Examination Centres
Please see the Liability of the Institute section below Examinations are held in April, July, and December in many
regarding the Institutes obligations in these circumstances. cities across Canada. Local institutes will give consideration to
arranging examination centres for students who reside more
Liability of the Institute than 160 kilometres from the nearest city. Students may be
required to contribute towards the expense of the centre and
If the Institute, for reasons outside its control, should find it its supervision. Such students should make arrangements with
impossible to hold any of its scheduled examinations, or if a their local institutes at the beginning of the semester.
candidates completed examination paper is lost or destroyed,
the Institutes liability shall be limited to a complete refund Refer to the website at www.insuranceinstitute.ca for a current
of the examination fee paid in respect of the examination list of examination centres.
concerned.
Sample Examinations
In lieu of a refund and in order to obtain a grade for the subject,
candidates may opt to write a subsequent examination in the Sample examinations for many courses are available on our
same subject at no additional cost. website at www.insuranceinstitute.ca. The sample exams
provide examples of different exam formats.
Examination Days and Dates

DECEMBER 2015 EXAMSCBE JULY 2016 EXAMSCBE
Tuesday, Dec. 1, 2015 Monday, July 4, 2016
Wednesday, Dec. 2, 2015 Tuesday, July 5, 2016
Thursday, Dec. 3, 2015 Wednesday, July 6, 2016
Friday, Dec. 4, 2015 Thursday, July 7, 2016
Monday, Dec. 7, 2015 Friday, July 8, 2016
APRIL 2016 EXAMSCBE DECEMBER 2016 EXAMSCBE
Monday, April 4, 2016 Monday, Dec. 5, 2016
Tuesday, April 5, 2016 Tuesday, Dec. 6, 2016
Wednesday, April 6, 2016 Wednesday, Dec. 7, 2016
Thursday, April 7, 2016 Thursday, Dec. 8, 2016
Friday, April, 8, 2016 Friday, Dec. 9, 2016
CBE
Computer-based examinations are offered on select dates between:
December 1 and 21, 2015 July 4 and 22, 2016
April 4 and 22, 2016 December 5 and 23, 2016
Once registration is complete, the examination dates schedule is available online.

Program Information
Credits/Exemptions Payment of Fees
Credits granted will be recognized as transfer credits only and Payment may be made by cheque, money order, debit, or
will be assigned a passing grade (P grade). This may affect credit card (Visa, MasterCard, or American Express). Availability
qualification for an Honours CIP certificate and a students of payment options may vary according to local institutes.
chance at winning an academic prize.
Postdated cheques are not acceptable. Cheques not honoured
Credits are available for the following programs: by the bank will be subject to a charge of $52.00 plus GST or
HST and must be replaced by certified cheque or money order.
Insurance Brokers Association of Canada
With completion of all the courses required for the CAIB Failure to comply promptly will result in registration being
designation, applicants are eligible for three (3) credits: C11, nullified and any examination attempt disqualified.
C130, and one (1) unspecified elective course.
Transcripts
Provincial Agent/Broker Licensing
Credit is available for successful completion of provincial licensing A complete list of courses taken is available from the My
requirements and examination. Contact your local institute or Student Records area of the Institute website.
chapter for information, or visit www.insuranceinstitute.ca.
For an official transcript, complete the Transcript Request Form
Associate Insurance Broker (Quebec) on the Examinations area of the website, and submit it to the
With a completed AIB designation, applicants are eligible for Institute along with payment of $21.00 plus GST or HST.
three (3) credits. AIB graduates receive credit for C11, C12, and
C14. Transcripts are available only for paid-up members of the
Institute.
Life License Qualification Program (LLQP)
A credit for C66 is available for successful completion of the
LLQP and provincial licensing examination. Ask the Institute
To apply for credits, you are required to: Have a question about financial assistance?
1. Be a member of your local institute.
2. Submit copies of the official result or evidence of success, Ask the Institute! Youll find the answers to questions our
including the actual mark and certificate. members ask the most. We want to help you make the
3. Submit the applicable credit fee (see the Fee Schedule on most of your student experience and success.
page 30).
Credit Fees:
Refer to the Fee Schedule.
The Dictionary of Insurance

The Dictionary of Insurance contains more than 1,800 insurance and legal terms and definitions. This valuable reference
resource is available in print and a new app version.
To purchase a copy, visit www.insuranceinstitute.ca. Download the app on Google play or the Apple App Store.
IIC Mobile
The Insurance Institute of Canada now has an app available for download on Google play or the Apple App Store. The
mobile app includes The Dictionary of Insurance and will soon have practice exam questions available for purchase.

CIP Prizes
Prizes are awarded based on the results of the examinations.
All awards are at the discretion of the Board of Governors, which reserves the right to withhold any prize.
The Insurance Institute of Canada is indebted to the donors of prizes, whose names are listed below each prize.
Please check with your local institute for availability of local prizes.
NAME OF PRIZE PRIZE DONOR PRIZE
CIPFIRST YEAR Best performance by a first-year studentThree prizes awarded

The Kenneth E. MacLeod Prize State Farm Insurance Company $250
The L.L. Rooke Memorial Prize Travelers Canada $250
The Tretiak Memorial Prize The Insurance Institute of Canada $250

Best first-year student in a full-time insurance program
The Frank Dougan Prize Dale Parizeau Morris Mackenzie $500

Top graduating student from a full-time insurance program
CIPRESTRICTED PRIZES The following prizes may be awarded by the Board of Governors to the classes of person stated.
Independent Broker Prize The Insurance Institute of Canada $300

Top GraduateIndependent Broker
The Canadian Independent Adjusters Association Prize The Canadian Independent Adjusters Association $300
Top GraduateIndependent Adjuster
The Reinsurance Research Council Prize The Reinsurance Research Council $500
Top GraduateReinsurance
The Canadian Board of Marine Underwriters Prize The Canadian Board of Marine Underwriters $300
Top GraduateMarine Major
CIPOPEN PRIZES
The Ralph Sketch Prize Northbridge Insurance $750

Gold Prizewinner
SCM - The School of Loss Control Technology Prize SCM Risk Management Services Inc. $500
Silver Prizewinner
CIP Bronze Prize Zurich Canada $400

Bronze Prizewinner
The Honorable Order of the Blue Goose International Prize Blue Goose International $300
Third Runner-up
The following prize, based on examination results, is open for competition to all members of the Institute who have completed
their first five courses in the CIP Program.
The Gerald E. Hackett Memorial Prize Crawford Adjusters Canada $375

Top Student

The CIP Society
Upon graduation, you will join a community of more than17,000 RECOGNITION AND PROMOTION OF THE FCIP AND
graduates of the Insurance Institutes FCIP and CIP programs in the CIP DESIGNATIONS
prestigious CIP Society. The Society is a professional organization The Society is committed to building awareness of the
created in 1998 to promote and develop insurance professionals designations among industry stakeholders, including
working in the property and casualty insurance industry. employers, as well as the insurance-buying public. We are
working to establish the credibility of the designations
We fulfill our mandate through a variety of programs and through national and local consumer advertising and public
services in response to member needs and expectations. relations campaigns.
These include advanced learning opportunities, promotion of
the FCIP and CIP designations within the industry and to the RECOGNITION AND PROMOTION OF LEADERSHIP
public, forums for exchanging information, and networking. The Societys National Leadership Awards recognize
leadership within our membership. The program offers a
MEMBER VALUES special opportunity to celebrate individuals for the sum of
A CIP society member: their achievements in the industry and in their respective
Practices the commitment to lifelong learning and organizations and communities in two distinct categories:
professional development Emerging and Established Leader.
Contributes personal time and expertise to the insurance
industry, CIP Society, and/or the Institute RECOGNITION AND PROMOTION OF MENTORING
Adheres to the Insurance Institutes Code of Ethics The Societys mentoring ADVANTAGE website demonstrates
Maintains membership in the CIP Society and local the value of mentoring and provides resources to help
insurance institute organizations and individuals establish more and better
mentoring relationships in the industry. The Experience
CIP Society Member Benefits Speaks section of the site provides an opportunity to share
and learn about mentoring in action.
INFORMATION SERVICES
To keep you in the know, the Society provides members with MEMBER SAVINGS PROGRAM
information in a variety of timeframes and formats: The Society offers you access to Venngos MemberPerksTM,
ADVANTAGE Daily: news in briefa daily news service a program that provides unique savings on products and
delivering top Canadian and international news stories to services from both brand-name companies and smaller shops
members inboxes around your home and office that you love to visit.
ADVANTAGE Monthly: emerging trends and issuesa series
of papers archived as downloadable PDFs and available NETWORKING OPPORTUNITIES
exclusively to members Local institute or chapter seminars and events provide
ADVANTAGE Quarterly: the pulse of the industryour opportunities to stay connected and to enhance your professional
member newsletter featuring news about the Society, the development needs.
people, and the profession
Text Linkprovides online access to CIP Society course VOLUNTEER AND LEADERSHIP OPPORTUNITIES
textbooks It takes member involvement to make a successful professional
organization. Everyone can play a role. For more information,
LIFELONG LEARNING contact your local institute or chapter.
To support you with all the relevant pieces to complete your
career picture, the CIP Society brings you: www.insuranceinstitute.ca/cipsociety
PROedge Seminars and ADVANTAGE LIVE Webinars
providing cutting-edge, advanced-level learning on leading
industry and regulatory issues
Rhind Scholarship Programproviding scholarships to
members who wish to pursue their FCIP or insurance-related
education, but lack the financial support
Professional Ethicskeeping ethics in the insurance
industry at the forefront through regular columns in an
industry trade publication and on our website

Notes

The Insurance Institute on Social Media Institutes and Chapters
Join the Conversation
Follow our local institutes and chapters on Twitter for study tips, course information, events, and seminars in your region.
The Insurance Institute of Canada Insurance Institute of Ontario LInstitut dassurance
18 King Street East, 6th Floor GTA (Greater Toronto Area) de dommages du Qubec
@InsuranceInsBC @IIOKaw_Dur Toronto, ON M5C 1C4 18 King Street East, 16th Floor 16501200, avenue McGill College
@InsuranceInsNA @IIOOttawa Telephone: (416) 362-8586 or Toronto, ON M5C 1C4 Montral, QC H3B 4G7
@InsuranceInsSA @IIOSouthWest 1-866-362-8585 (416) 362-8586 (514) 393-8156
@InsuranceInsMB @InsdassuranceQC Fax: (416) 362-2692 Fax: (416) 362-8081 Fax: (514) 393-9222
@IIOCambrian @InsuranceInsPEI www.insuranceinstitute.ca IIO@insuranceinstitute.ca montrealcourriel@institutdassurance.ca
@IIOConestoga @InsuranceInsNB IICmail@insuranceinstitute.ca
@IIOGTA @InsuranceInsNS Cambrian Shield Chapter Edifice Le Delta 1
@IIOHam_Nia @InsuranceInsNL The Insurance Institute c/o 18 King Street East, 16th Floor 13002875, boul. Laurier
of British Columbia Toronto, ON M5C 1C4 Sainte-Foy, QC G1V 2M2
1110800 West Pender Street 1-866-362-8585 (418) 623-3688
Visit www.insuranceinstitute.ca/socialmedia for blogs and links to your local institute and chapter Twitter accounts.
Vancouver, BC V6C 2V6 Fax: (416) 362-8081 Fax: (418) 623-6935
(604) 681-5491 CambrianShieldmail@insuranceinstitute.ca quebeccourriel@institutdassurance.ca
Fax: (604) 681-5479
IIBCmail@insuranceinstitute.ca Conestoga Chapter The Insurance Institute
Follow The Insurance Institute of Canada on LinkedIn. 101515 Riverbend Drive of New Brunswick
The Insurance Institute Kitchener, ON N2K 3S3 1011010 St. George Boulevard
of Northern Alberta (519) 579-0184 Moncton, NB E1E 4R5
204, 10109106 Street NW Fax: (519) 579-1692 (506) 386-5896
Edmonton, AB T5J 3L7 Conestogamail@insuranceinstitute.ca Fax: (506) 386-1130
(780) 424-1268 IINBmail@insuranceinstitute.ca
Fax: (780) 420-1940 Hamilton/Niagara Chapter
IINAmail@insuranceinstitute.ca 1439 Upper Ottawa Street, Units 4 & 5 The Insurance Institute of Nova Scotia
Hamilton, ON L8W 3J6 250 Baker Drive, Suite 220
The Insurance Institute (905) 574-1820 Dartmouth, NS B2W 6L4
of Southern Alberta Fax: (905) 574-8457 (902) 433-0070
1110 Canadian Centre833 4th Avenue SW HamiltonNiagaramail@insuranceinstitute.ca Fax: (902) 433-0072
Calgary, AB T2P 3T5 IINSmail@insuranceinstitute.ca
(403) 266-3427 Kawartha/Durham Chapter
Fax: (403) 269-3199 c/o 18 King Street East, 16th Floor The Insurance Institute
IISAmail@insuranceinstitute.ca Toronto, ON M5C 1C4 of Prince Edward Island
1-866-362-8585 c/o 18 King Street East, 6th Floor
The Insurance Institute Fax: (416) 362-8081 Toronto, ON M5C 1C4
of Saskatchewan KawarthaDurhammail@insuranceinstitute.ca (902) 892-1692
3102631 28th Avenue Fax: (902) 368-7305
Regina, SK S4S 6X3 Ottawa Chapter IIPEImail@insuranceinstitute.ca
(306) 525-9799 3001335 Carling Avenue
Fax: (306) 525-8169 Ottawa, ON K1Z 8N8 Insurance Institute
IISmail@insuranceinstitute.ca (613) 722-7870 of Newfoundland & Labrador Inc.
Fax: (613) 722-3544 151 Crosbie Road, Level 3, Chimo Building
The Insurance Institute of Manitoba Ottawamail@insuranceinstitute.ca St. Johns, NL A1B 4B4
303175 Hargrave Street (709) 754-4398
Winnipeg, MB R3C 3R8 Southwestern Ontario Chapter Fax: (709) 754-4399
(204) 956-1702 101200 Queens Avenue IINLmail@insuranceinstitute.ca
Fax: (204) 956-0758 London, ON N6A 1J3
IIMmail@insuranceinstitute.ca (519) 432-3666
Fax: (519) 432-5919
Southwesternmail@insuranceinstitute.ca
CIP
PROFESSIONAL DESIGNATIONS The Insurance Institute of Canada
Chartered Insurance Professional (CIP) 18 King Street East, 6th Floor
Toronto, ON M5C 1C4
Advanced Chartered Insurance Professional (CIP (Adv))
Toll-free: 1-866-362-8585
Fellow Chartered Insurance Professional (FCIP) Fax: (416) 362-2692
www.insuranceinstitute.ca
CERTIFICATE PROGRAMS iicmail@insuranceinstitute.ca
ACORD Certified Expert
Adjusters Training and Education Series
Associate Customer Service
General Insurance Essentials (GIE)
Instructor Certification
Rehabilitation Benefits Administration
Risk Management Certificate
INSURANCE LICENSING AND CE CREDITS

Brokers and Agents
Independent Adjusters
Life Licensing (LLQP/Accident & Sickness)
Program
PROFESSIONAL DEVELOPMENT Syllabus &
Handbook
Business/Management
Insurance/Technical
Interpersonal/Communications
20152016
CHARTERED
INSURANCE
Learning for the real world. Rewarding. PROFESSIONAL
PROFESSIONAL DESIGNATIONS

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CIP

PROFESSIONAL DESIGNATIONS The Insurance Institute of Canada

INSURANCE LICENSING AND CE CREDITS

Program Syllabus & Handbook 20152016 i

CIP Chartered Insurance Professional

The CIP Program at a Glance ii Applied Professional Courses 18

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 1

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 3

4 CIP Chartered Insurance Professional

December final examsAugust/September registration

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 5

Learn more at www.insuranceinstitute.ca/ask.

6 CIP Chartered Insurance Professional

April Examinations EXAMPLE

NOTE Your test papers must be only your own individual,

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 7

Ask the Institute

We care about your student experience

Learn more at www.insuranceinstitute.ca/ask.

8 CIP Chartered Insurance Professional

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 9

Please note that a membership to your local institute is

10 CIP Chartered Insurance Professional

In situations where students rewrite exams, the rewrite score

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 11

Courses (see pages 1630 for details)

12 CIP Chartered Insurance Professional

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 13

14 CIP Chartered Insurance Professional

Computer-based Exam Schedule

EXAM SESSIONS CBE ROLLOUT BY COURSES

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 15

C12 Insurance on Property

16 CIP Chartered Insurance Professional

C16 The Business of Insurance

CIP course offerings in each semester may be subject to

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 17

Underwriting Professional Series C112 Practical Issues in Claims Management

C120 Underwriting Essentials C122 Practical Issues in Underwriting Management

C121 Advanced Underwriting C132 Practical Issues in Broker Management

C122 Practical Issues in Underwriting Management

Broker and Agent Professional Series

Learn more at www.insuranceinstitute.ca/ask.

18 CIP Chartered Insurance Professional

C120 Underwriting EssentialsCBE

C132 Practical Issues in Broker Management

For exam dates and details, refer to the Examination

* CONFLICT WARNING CBE When offered as a computer-based examination,

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 19

C112 Practical Issues in

20 CIP Chartered Insurance Professional

C14 Automobile InsurancePart 1

Other Options C111 Advanced Loss Adjusting

* CONFLICT WARNING CBE When offered as a computer-based examination,

www.insuranceinstitute.ca Program Syllabus & Handbook 20152016 21

C122 Practical Issues in

22 CIP Chartered Insurance Professional

C12 Insurance on Property

For exam dates and details, refer to the Examination