Jntua Mba Syllabus All IV Semester 2017-18

JAWAHARLAL NEHRU TECHNOLOGIAL UNIVERSITY ANANTAPUR
Course Structure and Detailed Syllabi (2017-18 onwards)

Master of Business Administration
MBA Semester I
S. Course
Subject L T P C
No code
1. 17E00101 Management & Organizational 4 - - 4
Behaviour
2. 17E00102 Business Environment & Law 4 - - 4
3. 17E00103 Managerial Economics 4 - - 4
4. 17E00104 Financial Accounting for Managers 4 - - 4
5. 17E00105 Statistics for Managers 4 - - 4
6. 17E00106 Management Information Systems 2 - - 2
7. 17E00107 Information Technology for 2 - - 2
Managers
8. 17E00108 Communication Lab - - 3 2
9. 17E00109 Data Analytics Lab - - 3 2
Total 24 - 6 28
MBA Semester II
S. Course
Subject L T P Credits
No code
1. 17E00201 Human Resource Management 4 - 4
2. 17E00202 Marketing Management 4 - 4
3. 17E00203 Business Research Methods 4 - 4
4. 17E00204 Financial Management 4 - 4
5. 17E00205 Operations Research 4 - 4
6. 17E00206 Operations Management 4 - 4
7. 17E00207 Business Communication 2 - 2
8. 17E00208 Business Analytics Lab - 3 2
9. 17E00209 Business Communication Lab - 3 2
Total 26 6 30
*Note: The student shall initiate project work immediately after II semester and
evaluation shall take place in IV semester
MBA Semester III
S. Course
Subject L T P C
No code
1. 17E00301 Business Ethics & Corporate Governance 4 - - 4
2. 17E00302 Green Business Management 4 - - 4
3. 17E00303 Entrepreneurship Development 4 - - 4
4. Elective I 4 - - 4
17E00304 Cost and Management Accounting
17E00305 Product and Brand Management
17E00306 Human Resource Development
17E00307 Mobile Commerce
5. Elective II 4 - - 4
17E00308 Financial Institutions and Services
17E00309 Consumer Behavior
17E00310 Labor laws and Legislation
17E00311 Supply Chain Management
6. Elective III 4 - - 4
17E00312 Investment and Portfolio Management
17E00313 Rural Marketing
17E00314 Performance Management
17E00315 Enterprise Resource Planning
7. Elective IV 4 - - 4
17E00316 Auditing and Taxation
17E00317 Advertising and Sales Promotion
Management
17E00318 Knowledge Management
17E00319 Data warehousing and Mining
8. 17E00320 Business Simulation Lab - - 3 2
9. 17E00321 MOOCS - - -
Total 28 - 3 30
MBA Semester IV
S. Course
Subject L T P C
No code
1. 17E00401 Strategic Management 4 - - 4
2. 17E00402 E-Business 4 - - 4
3. Elective V 4 - - 4
17E00403 Financial Derivatives
17E00404 Services Marketing
17E00405 Organization Development
17E00406 Data Communication and Network
Analysis
4. Elective VI 4 - - 4
17E00407 International Financial Management
17E00408 International Marketing
17E00409 Global Human Resource Management
17E00410 Corporate Information Management
5. 17E00411 Seminar (Contemporary Issues on - - 3 2
Business)
6. 17E00412 Project Work - - 12 10
Total 16 - 15 28
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY ANANTAPUR
MBA I Semester L T P C
4 0 0 4
(17E00101) MANAGEMENT & ORGANIZATIONAL BEHAVIOUR
Objective of the course is to give a basic perspective of Management theories and

Practices. This will form foundation to study other functional areas of management and to
provide the students with the conceptual framework and the theories underlying
Organisational Behaviour.
1. Role of Management Concept Significance Functions Principles of Management -

Patterns of Management: Scientific Behavioural Systems Contingency.
2.Decision Making & Controlling Process Techniques. Planning Process Problems

Making It Effective. Controlling - System of Controlling Controlling Techniques
Making Controlling Effective
3. Individual Behaviour & Motivation Understanding Individual Behaviour Perception
Learning Personality Types Johari window- Transactional Analysis- Motivation
Concept of Motivation - Motivational Theories of Maslow, Herzberg, David Mc Clelland,
and Porter and Lawler
4.Group Behavior & Leadership: Benefits of Groups Types of Groups Group
Formation and Development. Leadership and Organizational Culture and Climate:
Leadership Traits Theory Managerial Grid Transactional Vs Transformational
Leadership Qualities of good leader- Women Leadership in India.
5. Organisational BehaviourOrganizing Process Departmentation Types Making

Organizing Effective Organisational culture- Types of culture Organisational Culture Vs
Organisational climate - Conflict management - Change Management
Textbooks:
Organisational Behaviour, Stephen P. Robbins, Pearson Education
Management and Organisational Behaviour, Subbarao P, Himalaya Publishing House
Principles of Management, Koonz,Weihrich and Aryasri, Tata McGraw Hill.
References:
Organisational Behaviour ,S.S.Khanka, S.Chand
Organisational Behaviour , Mishra .M.N ,Vikas
Management and Organisational behaviour, Pierce Gordner, Cengage.
Behaviour in Organizations, Hiriyappa .B.New Age Publications
Organisational Behaviour, Sarma, Jaico Publications.
Principles of Management ,Murugesan ,Laxmi Publications
4 0 0 4
(17E00102) BUSINESS ENVIRONMENT AND LAW
The objective of the course is to provide the student with a background of various
environment factors that have major repercussions on business and sharpen their mind to
watch and update the changes that occur constantly in this sphere.
1. Introduction to Business Environment:- Meaning, Components of Business

Environment.-Industrial policy of 1991, Liberalization, Privatization and
Globalization
2. Monetary, Fiscal and Trade Policy: Monetary & Fiscal Policy ,EXIM Policy, Role
of EXIM Bank. Balance of Payments: WTO: Role and functions of WTO in
promoting world trade TRIPS, TRIMS and GATS, - Dumping and Anti-dumping
measures.
3. Law-Definition -Need, classification and sources of Business Law, Law of Contract -
1872 (Part-I): Nature of Contract and essential elements of a valid Contract, Offer and
Acceptance. Law of Contract 1872 (part-II): Consideration, Capacity to Contract
and free consent, Legality of the object.
4. Companies Act, 1956 (Part-I): Kinds of Companies, Formulation of Companies,
Incorporation, Company Documents. Company Act, 1956 (Part-II): Company
Management, Directors, Company meetings, Resolutions, Auditors, Modes of
Winding-up of a company.
5. Information Technology Act, 2000: Scope and Application of IT Act, 2000- Digital
signature e-governance, penalties and adjudication, cyber regulations appellate,
tribunals, duties of subscribers - Right to Information Act,2005 GST Act 2017.
Textbooks:
Essentials of Business Environment, K.Aswathappa, Himalaya publishers.
Mercantile Law - N.D.Kapoor, Sultan Chand & Sons.
Mechantile Law- Garg, Sareen, Sharma, Chawla, Kalyani publishers.
References:
Indian Economy, Dutt and Sundaram, S. Chand, New Delhi.
Business Environment Text and Cases, Justin Paul, TMH.
Indian Economy- Misra and Puri, Himalaya.
Business Environment, Suresh Bedi, Excel.
Mercantile Law, S.S. Gulshan, 3/e, Excel Books,
Legal Aspects of Business, Ravinder Kumar, Cengage.
A Manual of Business Laws, S.N.Maheshwari & Maheshwari, Himalaya.
Business law for management, K.R.Bulchandani-Himalaya Publishing.
Business law, R.S.N Pillai, Bhagavathi, S.Chand
4 0 0 4
(17E00103) MANAGERIAL ECONOMICS
Objective of this course is to understand the relevance of economics in business

management. This will enable the students to study functional areas of management such as
Marketing , Production and Costing from a broader perspective.
1. Introduction to Managerial Economics: Definition, Nature and Scope,

Relationship with other areas in Economics, Production Management, Marketing,
Finance and Personnel, Operations research - The role of managerial economist.
Objectives of the firm: Managerial theories of firm, Behavioural theories of firm,
optimization techniques, New management tools of optimization.
2. Theory of Demand: Demand Analysis Law of Demand - Elasticity of demand,
types and significance of Elasticity of Demand. Demand estimation Marketing
research approaches to demand estimation. Need for forecasting, forecasting
techniques.
3. Production Analysis: Production function, Isoquants and Isocosts, Production
function with one/two variables, Cobb-Douglas Production Function, Returns to Scale
and Returns to Factors, Economies of scale- Cost concepts - cost-output relationship
in the short run and long run, Average cost curves - Break Even Analysis.
4. Market Structure and Pricing practices: Features and Types of different
competitive situations - Price-Output determination in Perfect competition,
Monopoly, Monopolistic competition and Oligopoly. Pricing philosophy Pricing
methods in practice: Price discrimination, product line pricing. Pricing strategies:
skimming pricing, penetration pricing, Loss Leader pricing. Pricing of multiple
products.
5. Inflation and Business Cycles:-Definition and meaning-characteristics of Inflation-
types of inflation - effects of inflation - Anti-Inflationary methods - Definition and
characteristics of business cycles-phases of business cycle - steps to avoid business
cycle
Textbooks:
Managerial Economics -Analysis, Problems ,Cases ,Mehta,P.L., Sultan Chand &Sons.
Managerial Economics, Gupta, TMH
References:
Managerial Economics, D.N.Dwivedi,Eighth Edition,Vikas Publications

Managerial Economics, Pearson Education, James L.Pappas and Engene F.Brigham
Managerial Economics, Suma Damodaran, Oxford.
Macro Economics by MN Jhingan-Oxford
Managerial Economics- Dr.DM.Mithani-Himalaya Publishers
Managerial Economics-Dr.H.L Ahuja-S.Chand and Com pvt ltd, NewDelhi
Managerial Economics by Dominick Salvatore, Ravikesh Srivastava- Oxford
University press.
Managerial Economics by Hirschey- Cengage Learning
4 0 0 4
(17E00104) FINANCIAL ACCOUNTING FOR MANAGERS
The Objective of the course is to provide the basic knowledge of book keeping and
accounting and enable the students to understand the Financial Statements and make analysis
financial accounts of a company.
* Standard discounting and statistical tables to be allowed in the examinations.
1. Introduction to Accounting: Definition, Importance, Objectives, uses of accounting
and book keeping Vs Accounting, Single entry and Double entry systems,
classification of accounts rules of debit & credit.
2. The Accounting Process: Overview, Books of Original Record; Journal and
Subsidiary books, ledger, Trial Balance, Final accounts: Trading accounts- Profit &
loss accounts- Balance sheets with adjustments, accounting principles.
3. Valuation of Assets: Introduction to Depreciation - Methods (Simple problems from
Straight line method, Diminishing balance method and Annuity method). Inventory
Valuation: Methods of inventory valuation (Simple problems from LIFO, FIFO,
Valuation of goodwill - Methods of valuation of goodwill.
4. Financial Analysis -I Analysis and interpretation of financial statements from
investor and company point of view, Liquidity, leverage, solvency and profitability
ratios Du Pont Chart -A Case study on Ratio Analysis
5. Financial Analysis-II: Objectives of fund flow statement - Steps in preparation of
fund flow statement, Objectives of Cash flow statement- Preparation of Cash flow
statement - Funds flow statement Vs Cash flow statement.
Textbooks:
Financial Accounting, Dr.S.N. Maheshwari and Dr.S.K. Maheshwari, Vikas
Publishing House Pvt. Ltd.,
Accountancy .M P Gupta & Agarwal ,S.Chand
References:
Financial Acounting , P.C.Tulisan ,S.Chand
Financial Accounting for Business Managers, Asish K. Bhattacharyya, PHI
Financial Accounting Management An Analytical Perspective, Ambrish Gupta,
Pearson Education
Accounting and Financial Management, Thukaram Rao, New Age Internationals.
Financial Accounting Reporting & Analysis, Stice & Stice, Thomson
Accounting for Management, Vijaya Kumar,TMH
Accounting for Managers, Made Gowda, Himalaya
Accounting for Management , N.P.Srinivasan, & M.Shakthivel Murugan, S.Chand
4 0 0 4
(17E00105) STATISTICS FOR MANAGERS
The objective of this course is to familiarize the students with the statistical
techniques popularly used in managerial decision making. It also aims at developing the
computational skill of the students relevant for statistical analysis.
1.Introduction of statistics Nature & Significance of Statistics to Business, , Measures of

Central Tendency- Arithmetic Weighted mean Median, Mode Geometric mean and
Harmonic mean Measures of Dispersion, range, quartile deviation, mean deviation,
standard deviation, coefficient of variation Application of measures of central tendency and
dispersion for business decision making.
2. Correlation: Introduction, Significance and types of correlation Measures of correlation
Co-efficient of correlation. Regression analysis Meaning and utility of regression analysis
Comparison between correlation and regression Properties of regression coefficients-
Rank Correlation.
3. Probability Meaning and definition of probability Significance of probability in
business application Theory of probability Addition and multiplication Conditional laws
of probability Binominal Poisson Uniform Normal and exponential distributions.
4. Testing of Hypothesis- Hypothesis testing: One sample and Two sample tests for means
and proportions of large samples (z-test), One sample and Two sample tests for means of
small samples (t-test), F-test for two sample standard deviations. ANOVA one and two way .
5. Non-Parametric Methods: Chi-square test for single sample standard deviation. Chi-
square tests for independence of attributes - Sign test for paired data.
Textbooks:
Statistical Methods, Gupta S.P., S.Chand. Publications
References:
Statistics for Management, Richard I Levin, David S.Rubin, Pearson,
Business Statistics, J.K.Sharma, Vikas house publications house Pvt Ltd
Complete Business Statistics, Amir D. Aezel, Jayavel, TMH,
Statistics for Management, P.N.Arora, S.Arora, S.Chand
Statistics for Management , Lerin, Pearson Company, New Delhi.
Business Statistics for Contemporary decision making, Black Ken, New age
publishers.
Business Statistics, Gupta S.C & Indra Gupta, Himalaya Publishing House, Mumbai
2 0 0 2
(17E00106) MANAGEMENT INFORMATION SYSTEM
The objective of the course is to provide the basic concepts of systems concepts and
Management of Information System and utility of the systems for the managerial decisions.
1. MIS An overview - Introduction, Need for MIS and IT nature and scope of MIS, MIS
characteristics, Structure of MIS, role of MIS in global business. Challenges of Managing
MIS.
2. Data resource management - Data base concepts, The traditional approaches, the modern
approaches (Data base management approaches) DBMS, Data models, Data ware housing
and mining.
3. Business application of IS - Enterprise systems, ERP, CRM, SCM, DSS, Types of
decisions, Decision support techniques, Decision making and Role of MIS, Business
intelligence and Knowledge management systems.
4. Management of IS - Project planning, SDLC, System development models, Project
management, system analysis, system design, Implementation process, Product based MIS
evaluation, Cost /Benefit based evaluation, Process based calculation, System maintenance.
5. Security, Ethical & Social Issues : IS security threats, Protecting IS, IS Security
Technologies, The disaster recovery plan, IS Ethical Issues, social issues.
Textbook:
MIS Managerial Perspective, D.P.Goyal,Vikas Publications.
References:
Management Information Systems, C Laudon and Jane P.Laudon, et al, Pearson Education.
MIS, Hossein Bidgoli, Nilanjan Chattopadhyay, Cengage Learning
Management Information Systems Text & Cases, W S Jawadekar, Tata McGraw-Hill.
Introduction to Information Systems, Rainer, Turban, Potter, WILEY-India.
Management Information Systems, James A. Obrein, Tata McGraw-Hill .
Management Information Systems, Dharminder and Sangeetha, 1/e, Excel books.
Cases in MIS, Mahapartra, PHI.
Management Information Systems, Gordon B. Davis & Margrethe H.Olson, Tata McGraw-Hill
.
2 0 0 2
(17E00107) INFORMATION TECHNOLOGY FOR MANAGERS
The main objective of this course is to make the student familiarize in information
technology and their applications to business processes.
1. Fundamentals of IT:- Components of a system - Meaning and nature Role of IT in

various sectors - Information technology management - Strategies for gaining IT
advantage.
2. Database Management Systems: Introduction to DBMS - Applications to data base -
concepts, data access methods Types of data processing-data base languages
3. Understanding Ms-Office:- MS-Word - MS-Excel - Formulae, Graphs, Basis
Statistical Formulae, MS-Access, MS-PowerPoint - Creating Effectiveness
presentations.
4. Data Communication and Networks: Concepts of Data Communication, Types of
Data-Communication Networks, Communications Media, Concepts of Computer
Networks, the Internet, Intranet and Extranets: Operation of the Internet, Services
provided by Internet, World Wide Web.
5. Emerging Trends in IT: Introduction to SAP, IP addresses, IP protocol, various ERP
packages, Implementation of ERP - Introduction to big data - cloud computing
Textbooks:
Fundamentals of Information Technology, Alexis Leon, & Mathews Leon - Vikas.
References:
Basics of Computer Sciencs, Behrouz Forouzan, Firoz Mosharraf, Cengage.
Information Technology for Management, Ramesh Behi, Mc Graw Hill.
Introduction to Computers and Communications, Peter Norton-Sixth Edition-Tata
McGraw Hill.
V.Rajaraman, Introduction to Information Technology, Prentice Hall India.
Information Technology and theory Aksoy, Cengage Learnings.
Foundations of IT,Dhiraj Sharma, Excel Books.
MS Office 2000 for every one, Sanjay Saxena Vikas
0 0 3 2
(17E00108) COMMUNICATION LAB
Objective: The introduction of Communication Lab is considered essential at I year II semester level.
At this stage the students need to prepare themselves for their careers which may require them to
listen, to read, speak and write in English both for their professionals and interpersonal
communication in the globalised context.
1. Understanding the need of Communication Skills for Managers and the importance of
effective communication, role play activities and case study analysis
2. Phonetics Introduction to sounds of speech, vowels and consonants, phonetic transcription,
orthographic transcription, syllabification, word stress, Innovation, Accent, Rhythm and
Situational Dialogues
3. Listening exercises - listening with a focus on pronunciation (ear training): segmental
sounds, stress, weak forms, intonation - listening for meaning (oral comprehension) : listening
to talks, lectures, conversations, discussions, jokes, riddles etc.
4. Speaking Skills Expressing opinions, Telephone conversations, PPT Presentations, Poster
Presentations, Welcome Address (Inviting Dignitaries to department workshops, symposiums
and university functions), proposing vote of thanks and Mock Interviews.
5. Writing and Reading exercises:- Reading and writing comprehensions, Note making after
reading a text, showing the main idea and supporting ideas and the relationships between
them -Practice in writing paragraphs, short essays and summaries etc.
Note :- 1) K-Van Solutions-Advanced communication Lab

2) Sky pronunciation for Phonetics.
Reference Books:
Basic Business Communication Skills for empowering the internet generation,
LesikarFlately, Tata McGraw Hill.
Business Communication for Managers, Penrose, Rasberry and Myers, Cengage.
A Text Book of English Phonetics for Indian Students by, T.Balasubramanian, McMillan.
Oxford Advanced Learners Dictionary.
BCOM, Mala Sinha, Cengage
Business Communication, Bovee, Pearson.
Business Communication, Locker, Kaczmarek, Tata McGraw Hill.
Speaking and Writing for Effective Business Communication, Francis, MacMillan India
Ltd.
Business Communication, Asha Kaul, PHI.
Speaking about Science, A manual for creating clear presentations, Scott Morgan and
BarretWhitner, CUP.
The Ace of Soft Skills, Gopal Ramesh and Mahadevan Ramesh, Pearson Education.
From Campus to Corporate, Ramachandran KK and Karthcik KK, MacMillan India Ltd.
Body Language Your success mantra, Dr. ShaliniVarma, S Chand
0 0 3 2
(17E00109) DATA ANALYTICS - LAB
The Objective of the course is to provide basic understanding of applications of information

technology and hands on experience to students in using computers for data organization and
addressing business needs.
The Experiments may be devised as per the following requirements
1. MS-Word-Creation of Document- Format Document-Text editing and saving-

Organising information with tables and outlines-Mail merge-Publishing documents on
Web. MS Power Point-Creation of slides-Use of templates and slide designs for
creating power point slides- use of drawings and graphics. Developing a Professional
presentation on Business Plans, Institutions, Products, People etc
2. MS Excel-Creating and editing worksheets-Cell formatting-Creating and using
formulas and functions-Use of Macros Sorting and querying data-Working with
graphs and charts
3. Sample test for means-T-test, Z-test, ANOVA, one way, two way..
4. Correlation-Significance and application, Pearson & Spearman Correlation
5. Regression-Simple linear regression, Multiple regression.
References:
Cox et all- 2007 Microsoft Office System Step-by- Step, First Edition, PHI.
David Whigam-Business Data Analysis Using Excel, First Edition, Oxford University
Press.
Alexisleon, TMH, 2008, Enterprise resource planning.
The Oxford Hand Book of Internet studies, William.H.Dulton, Oxford.
MBA II Semester L T P C
4 0 0 4
(17E00201) HUMAN RESOURCE MANAGEMENT
The objective of the course is to provide basic knowledge of functional area of

Human Resource Management. This will be the prerequisite for enabling students to take any
HRM stream electives offered in third and fourth semesters.
1. Introduction:- Meaning of HR and HRM, Nature & Scope of HRM, Functions

of HRM, Role and Objectives of HRM, Personnel Management, Policies and
Strategies of HRM.
2. Designing and Developing HR systems:- Human Resource Planning, Job
Design, Job Analysis, Job Evaluation, Job Enlargement, Job Enrichment, Job
Rotation, Recruitment & Selection, Placement, Promotion & Transfer.
3. Compensation Management:- Introduction, objectives of wages and salaries
administration, influencing factors for determining compensation- Monetary and
non monetary benefits.
4. Human Resource Development:- Concepts, Development Function, Training
and Development, Performance Appraisal & Career Planning and Development.
5. Recent Trends in HRM: Outsourcing, Work Life Balance, Quality Circles and
Total Quality Management.
Textbooks:
Personnal and Human Resource Management Text and cases, P. Subbarao,

Himalaya.
Human Resource Management, Noe A.Raymond, John Hollenbeck, Barry Gerhart
and Patrick Wright, Tata McGraw Hill.
References
Human Resource Management, Aswathappa, 4th Edition, TMH 2006
Human Resource Mangement, Ian Beardwell & Len Holden-Macmillan India Ltd.
Managing Human Resources: Productivity, quality of work life, profits- Wayne F.
Cascio TMH.
Strategies HRM by Rajeev Lochan Dhar, Excel Books.
Human Resource Management, Text and Cases, VSP Rao, Excel Books 2006.
4 0 0 4
(17E00202) MARKETING MANAGEMENT
The objective of the course is to have the basic concepts of Marketing which is one
of the important areas of functional management. This is a pre-requisite for taking up any
elective paper in 3rd and 4th semester in the stream of Marketing.
1. Understanding Marketing Management: Concepts of Marketing, Marketing

Strategies & Plans, Creating long term loyalty relationships, Marketing mix, PLC,
Analyzing Competitors ,Conducting Marketing research.
2. Connecting with Customers & Building Strong Brands: Analyzing Consumer
Markets, Analyzing Business Markets, Tapping into global markets, Identifying
market segments and targets, Crafting Brand Positioning, Creating Brand Equity-
Addressing Competition and driving growth.
3. Creating & Communicating Value:- Setting product strategy, Designing &
managing services, Introducing new market offerings. Developing pricing strategies
& programmes. Designing & Managing Integrated Marketing Communications,
Advertising & Sales Promotions, Events and experiences, Managing digital
communication - online, social media & mobile, Personal selling.
4. Delivering Value :- Managing retailing, wholesaling and logistics. Designing and
Managing Integrated Marketing Channels
5. Sales Management:- Nature & Importance of Sales Management, Skills of sales
manager, Sales objectives, Concepts of sales organization, Types of sales
organization.
Textbooks:
Marketing Management, Phillip Kotler, Kevin Lane Keller, 15th edition ,Pearson.
References:
Marketing, A South Asian Prospective, Lamb, Hair, Sharma, Mcdaniel, Cengage .
Marketing Asian Edition Paul Baines Chris Fill Kelly page, Oxford.
Marketing Management 22e, Arun Kuar, Menakshi, Vikas publishing .
Marketing in India, Text and Cases, S.Neelamegham, Vikas .
Marketing Management, Rajan Saxena, TMH.
Marketing The Core, Kerin, Hartley and Rudelius, McGraw Hill, Irwin.
Case Studies in Marketing, The Indian Context, Srinivasan, PHI.
Marketing Management, V.S. Ramaswamy and S. Namakumari, McMillan.
Marketing concepts and Cases, Etzel, Walker, Stanton, Pandit, TMH.
Introduction to Marketing theory and practice, Adrian Palmer , Oxford University Press
4 0 0 4
(17E00203) BUSINESS RESEARCH METHODS
Objective of the course is to have a general understanding of statistics as applicable to

business and its use in areas of management research. The Course addresses the methods of
research with an emphasis on various stages that are necessary to obtain and process
information to enable well informed decision-making. It allows the students to grasp and
comprehend the methods and techniques used in research and provide with the knowledge
and skill to undertake research.
*Standard Statistical tables shall be allowed in the examination
1. Introduction to Business Research: Definition-Types of Business Research.
Scientific Investigation, Technology and Business Research: Information needs of
Business - Technologies used in Business Research: The Internet, E-mail, Browsers
and Websites. Role of Business Research in Managerial Decisions.
2. The Research Process: Problem Identification: Broad Problem Area-Preliminary
Data Gathering. Literature Survey - Hypothesis Development - Statement of
Hypothesis- Procedure for Testing of Hypothesis. The Research Design: Types of
Research Designs: Exploratory, Descriptive, Experimental Designs and Case Study -
Measurement of Variables- Operational Definitions and Scales-Nominal and Ordinal
Scales- Rating Scales- Ranking Scales- Reliability and Validity - Sampling and
Methods of sampling
3. Collection and Analysis of Data Sources of Data-Primary and Secondary Sources of
Data - Data Collection Methods- Interviews: Structured Interviews and Unstructured
Interviews- Observational Surveys: Questionnaire Construction: Organizing
Questions- Structured and Unstructured Questionnaires Guidelines for Construction
of Questionnaires.
4. Data Analysis: An overview of Descriptive, Associational and Inferential- Statistical
Measures.
5. The Research Report: Research Reports-Components-The Title Page-Table of
Contents-The Executive Summary-The Introductory Section-The Body of the Report-
The Final Part of the Report- Acknowledgements References-Appendix -
Guidelines for Preparing a Good Research report - Oral Presentation
Textbooks:
Research Methodology methods & Techniques, C.R. Kothari, Vishwa prakashan.
Research Methods for BusinessA Skill Building Approach, Uma Sekaran, John Wiley &
Sons (Asia) Pte.Ltd, Singapore.
Research Methodology(Concepts and cases) Deepak Chawla Neena Sondhi-Vikas publishing
Business Research Methods 8e, Zikmund- Babin-Carr- Adhikari-Griffin-Cengage learning.
References:
Business Research Methods, Donald R Cooper and Pamela S Schindler,9/e,Tata McGraw-
Hill Publishing Company Limited.
Methodology and Techniques of Social Science Research, Wilkinson & Bhandarkar,
Himalaya Publishing House.
An Introduction to Management for Business Analysis, Speegal, M.R., McGraw Hill
Research Methodology in Management, Michael, V.P., Himalaya Publishing House.
Research Methodology, Dipak Kumar. Bhattacharya, Excel Books.
Research Methodology (Concepts and cases) Deepak Chawla Neena Sondhi-Vikas
publishing.
Business Research Methods- Alan Broman, Emma Bell 3e, Oxford university
Research Methodology ,Dr.Vijay Upagade and Dr.Aravind Shende
4 0 0 4
(17E00204) FINANCIAL MANAGEMENT
The objective of the course is to provide the necessary basic tools for the students so as to
manage the finance function. The students should be able to understand the management of the
financing of working capital needs and the long term capital needs of the business organization
* Standard Discounting Table and Annuity tables shall be allowed in the examination
1. The Finance function: Nature and Scope. Importance of Finance function The role in
the contemporary scenario Goals of Finance function; Profit Vs Wealth maximization .
2. The Investment Decision: Investment decision process Project generation, Project
evaluation, Project selection and Project implementation. Capital Budgeting methods
Traditional and DCF methods. The NPV Vs IRR Debate.
3. The Financing Decision: Sources of Finance A brief survey of financial instruments.
The Capital Structure Decision in practice: EBIT-EPS analysis. Cost of Capital: The
concept, Measurement of cost of capital Component Costs and Weighted Average Cost.
The Dividend Decision: Major forms of Dividends
4. Introduction to Working Capital: Concepts and Characteristics of Working Capital,
Factors determining the Working Capital, Working Capital cycle- Management of Current
Assets Cash, Receivables and Inventory, Financing Current Assets
5. Corporate Restructures: Corporate Mergers and Acquisitions and Take-overs-Types of
Mergers, Motives for mergers, Principles of Corporate Governance.
Textbooks:
Financial management V.K.Bhalla ,S.Chand

Financial Management, I.M. Pandey, Vikas Publishers.
Financial Management--Text and Problems, MY Khan and PK Jain, Tata McGraw- Hill
References
Financial Management , Dr.V.R.Palanivelu , S.Chand

Principles of Corporate Finance, Richard A Brealey etal., Tata McGraw Hill.
Fundamentals of Financial Management, Chandra Bose D, PHI
Financial Managemen , William R.Lasheir ,Cengage.
Financial Management Text and cases, Bringham & Ehrhardt, Cengage.
Case Studies in Finance, Bruner.R.F, Tata McGraw Hill, New Delhi.
Financial management , Dr.M.K.Rastogi ,Laxmi Publications
4 0 0 4
(17E00205) OPERATIONS RESEARCH
The objective of the course is to provide the basic tools of Operations Research in
solving the management problems through modeling and using mathematical approach.
1. Introduction to OR: Meaning, Nature, Scope & Significance of OR - Typical applications

of Operations Research.
The Linear Programming Problem Introduction, Formulation of Linear
Programming problem, Limitations of L.P, Graphical solution to L.P.P, Simplex
Method, Artificial Variable techniques, Two Phase Method, Variants of the Simplex
Method.
2. Transportation Problem: Introduction, Transportation Model, Finding initial basic feasible
solutions, Moving towards optimality, Unbalanced Transportation problems, Transportation
problems with maximization, Degeneracy.
Assignment Problem Introduction, Mathematical formulation of the problem, Solution of
an Assignment problem, Hungarian Algorithm, Multiple Solution, Unbalanced Assignment
problems, Maximization in Assignment Model.
3. Sequencing Job sequencing, Johnsons Algorithm for n Jobs and Two machines, n
Jobs and Three Machines, n jobs through m machines, Two jobs and m Machines
Problems.
4. Game Theory: Concepts, Definitions and Terminology, Two Person Zero Sum
Games, Pure Strategy Games (with Saddle Point), Principal of Dominance, Mixed
Strategy Games (Game without Saddle Point), Significance of Game Theory in
Managerial Application.
5. Project Management: Rules for drawing the network diagram, Application of CPM
and PERT techniques in Project Planning and Control.
Textbooks:
Operations Research / S.D.Sharma-Kedarnath
References:-
Introduction to O.R/Hiller & Libermann (TMH).

Operations Research /A.M.Natarajan,P.Balasubramani,A. Tamilarasi/Pearson
Education.
Operations Research: Methods & Problems / Maurice Saseini, Arhur Yaspan &
Lawrence Friedman. Pearson
Quantitative Analysis For Management/ Barry Render, Ralph M. Stair, Jr and Michael
E. Hanna/
Operations Research / R.Pannerselvam, PHI Publications.
Operations Research / Wagner/ PHI Publications.
4 0 0 4
(14E00206) OPERATIONS MANAGEMENT
The Objective of the course is to enable students to understand the production

Planning and Controlling aspects of a typical production and operations organization. To
study understand the concepts of work study and Quality management.
1. Introduction: Overview of Production and Operations Management (POM) Function,
Historical Development of POM, POM scenario Today. Product and Process Design -
Product and Process Development, Manufacturing Process Technology, CAD/CAM
analysis
2. Facilities Management & Aggregate Planning: Location of Facilities, Layout of
Facilities, Optimization of Product/Process Layout, Flexible Manufacturing and Group
Technology: Aggregate Planning - Preparation of Aggregate Demand Forecast,
Specification of Organisational Policies For Smoothing, Capacity Utilization,
Determination of feasible Production Alternatives
3. Scheduling : Scheduling In Job, Shop Type Production, Shop- Loading, Assignment and
Sequencing, Scheduling In Mass, Line of Balance, Methods of Production Control
,World class production
4. Work Study & Quality Management : Method Study, Work measurement, Work
Design, Job Design, Work Sampling, Industrial Engineering Techniques. Economics of
Quality Assurance Inspection and Quality Control, Acceptance Sampling, Theory of control
charts, control charts for variables and control charts for attributes
5. Materials Management: Introduction, Objectives, Importance of Materials Management-
Issues in Materials Management Functions Activities Selection of Materials-Advantages
of Materials Management.
Textbooks:
Production and Operation Management, Aswathappa K- Himalaya Publishing House
"Production and Operations Management" - Dr. K. Sai Kumar, Kalyani Publishers
References:
Operations Management and control, Biswajit Banerjee-S.Chand.
Production and Operations Management Dr.K.C.Arora ,2nd Edition- University
Science Press.
Production and Operations Management, R. Panneerselvam: PHI Learning Private
Ltd.
Production Management , Martand T Telsang-S.Chand
Modern Production/Operations Management, Elwood S.Buffa and Rakesh
K.Sarin,Wiley ..
Production and Operations Management, SN Chary, Tata McGraw Hill, New Delhi.
Operations Management, Mahadevan, Pearson Education, New Delhi.
Production and Operations Management-Text and Cases, Upendra Kachru, Excel
Books.
2 0 0 2
(17E00207) BUSINESS COMMUNICATION
The objective of this Course is to understand the communication concepts and to
develop the students competence in communication at an advanced level. Assuming that the
students are fairly proficient in the basic communication skills of listening, speaking, reading
and writing in English the course aims to train them in communicating efficiently in the
workplace and professional contexts.
1. Concept of Communication Significance, Scope Communication Process Essentials

of good communication Channels of Communication Formal, Informal Communication
Upward, Downward, Horizontal Communication.
2. Types of communication: Verbal Oral Communication: Advantages and Limitations
of Oral Communication, Written Communication Characteristics, Advantages &
Limitations Non verbal Communication: Sign language Body language Kinesics
Proxemics Time language and Hepatics: Touch language.
3. Interpersonal Communication: Communication Styles, Managing Motivation to
Influence Interpersonal Communication Role of emotion in Inter personal Communication.
4. Barriers of Communication: Types of barriers Technological Socio-Psychological
barriers Overcoming barriers, Types of listening.
5. Report writing Formal reports Writing effective letters Different types of business
letters - Interview techniques Communication etiquettes
Text Books:
Business Communication, C.S.Rayudu, HPH.
Business Communication, Meenakshi Raman, Oxford University Press.
References:
Business communication, Shalini Varma, Vikas.
Business Communication, Raymond V.Lesikar, Neeraja Pandit et al.,TMH
English for Business Communication, Dr.T.M Farhatulla, Prism books Pvt. Ltd.
Business Communications, Hudson, Jaico Publications
Business communication for managers, Penrose, Raspbery, Myers, Cengage
The Skills of Communication, Bills Scot, Gower publishing company Limited,
London.
Effective Communication, Harward Business School, Harward Business Review
No.1214.
Essentials of Business Communication, Rajendra Pal, JS.Korlahhi, S.Chand
0 0 3 2
(17E00208) BUSINESS ANALYTICS LAB
Objective: To make the students apply information systems in business areas.
1. Accounting- Creation of company, Preparation of Ledger, Posting Trial Balance,

Profit and loss account, Balance sheet(Sole Traders).
2. Finance:- Capital Budgeting decisions, Calculations of NPV, IRR, Profitable Index ,
preparation of budget, Calculation of cost of capital.
3. Marketing:- Storing and Retrieving of data of customers, sales, dealers, products
and geographical areas(Tables and graphs).
4. Human Resource Management:- Employees data base and Salary Administration.
5. Systems:- Understanding Information Systems , Design of MIS , Internet and Internet
tools.
Note:- The programmes have to be taught to the students using MS Excel, Access, Power
Point and Accounting packages. SPSS
References:
Ms Office-Sanjay Saxena
Ms Office Excel-Frye, PHI publications
Ms Office Access- Step by step, PHI publications
Reading material on accounting packages.
SPSS User manual
0 0 3 2
(17E00209) BUSINESS COMMUNICATION LAB
Aim: Aim is to enable students understand how to write business letters and improve Written
Communication
Learning Outcome: At the end of the course, students will be enabled with the following
skills.
a. English language skills for effective written business communication (s).
b. Will be able to understand how to write project report.
***
1. Business Writing: Introduction, Importance of Written Business Communication, Direct
and Indirect Approach to Business Messages, Five Main Stages of Writing Business
Messages. Practice Exercises.
2. Business Correspondence: Introduction, Business Letter Writing, Effective Business
Correspondence, Components of Business Letters, Kinds of Business Letters, Writing
Effective Memos. Practice Exercises.
3. Instructions: Introduction, Written Instructions, General Warning, Caution and Danger,
Oral Instructions. Practice Exercises.
4. Business Reports and Proposals: Meaning of Reports, Parts of a Report, Steps in writing
an effective Business Report
5. Careers and Resumes: Introduction, Career Building, Electronic and Video Resumes and
Write your resume to market yourself.
Textbook :
Meenakshi Raman and Prakash Singh, Business Communication, Oxford.
Lesikar: Basic Business Communication, TMH.
References:
Stephen Bailey, Academic Writing for International Students of Business, Routledge.
David Irwin: Effective Business Communications, Viva-Thorogood.
Rajendra Pal, J S KorlahaHi: Essentials of Business Communication: Sultan Chand &
Sons,
Sailesh Sengupta, Business and Managerial Communications, PHI.
MBA III Semester L T P C
4 0 0 4
(17E00301) BUSINESS ETHICS AND CORPORATE GOVERNANCE
Objective:The objective of the course is to make students aware of ethical and moral issues
concerning business both in Indian and International context and develop sensitivity of
students for right ethical practices in conduct of business, to understand the principles of
corporate governance, to know the social responsibility of the corporate.
1. Business Ethics and Corporate Ethics Meaning, Importance, Functions, Unethical

Practises and Ethical dilemma, Ethical theories and Approaches, Modern Decision
making - Ethical Models for Decision Making, Indian Ethos, Ethics for Managers, Ethics
in Business Competition.
2. Ethical Aspects in Organisation I: Marketing ethics and Consumer ethics Ethical
issuesin Advertising, Criticisms in Marketing ethics, Ethics in HRM: Selection, Training
and Development Ethics at work place Ethics in Performance Appraisal.
3. Ethical Aspects in Organisation II: Ethics in Finance: Insider trading - Ethical
investment - Combating Frauds. Ethical issues in Information Technology: Information
Security and Threats Intellectual Property Rights Cyber crime.
4. Corporate Governance: Purpose Theories and Philosophies of Corporate Governance
5. Corporate Governance Structures: Directors, Committees,Institutional investors
Auditors. Corporate Social Responsibility: Stakeholders Environment social
Development.
TextBook :
Business Ethics andCorporate Governance A.C. Fernando, Pearson Education.
References:
Perspectives in Business Ethics, Laura P Hartman, Tata McGraw Hill.
Ethics in management and Indian Ethos, Biswanath Ghosh, Vikas
Bob Tricker, Corporate Governance, Oxford.
Corporate Governance and Social responsibility, Balachandran, Chandrasekharan,
PHI
Business Ethics -Concepts and Cases, Weiss,Cengage.
Business Ethics, Himalaya, C.S.V.Murthy.
Ethical Management, Satish Modh, Mcmillan.
4 0 0 4
(17E00302) GREEN BUSINESS MANAGEMENT
Objective :The objective of the course is to impart students in understanding of green

business, its advantages, issues and opportunities and to provide knowledge over the
strategies for building eco-business .
1. Introduction to Green Management:The Concept of Green Management; Evolution;

nature, scope, importance and types; Developing a theory; Green Management in India;
Relevance in twenty first century
2.Organizational Environment; Indian CorporateStructure and Environment; How to go
green; spreading the concept in organization; Environmental and sustainability issues for the
production of high-tech components and materials, Life Cycle Analysis of materials,
sustainable production and its role in corporate environmental responsibility (CER).
3.Approaches from Ecological Economics; Indicators of sustainability; Eco- system
services and their sustainable use; Bio-diversity; Indian perspective; Alternate theories
4.Environmental Reporting and ISO 14001; Climate change business and ISO 14064;
Green financing; Financial initiative by UNEP; Green energy management; Green product
management
5.Green Techniques and Methods; Green tax incentives and rebates (to green projects and
companies); Green project management in action; Business redesign; Eco-commerce models
Text Books:
Green Management and Green Technologies: Exploring the Causal Relationship by
Jazmin SeijasNogarida , ZEW Publications.
The Green Energy Management Book by Leo A. Meyer, LAMA books
References:
Green Marketing and Management: A global Perspective by John F. Whaik, Qbase
Technologies.
Green Project Management by Richard Maltzman And David Shiden, CRC Press
Books.
Green and World by Andrew S. Winston, Yale Press B
4 0 0 4
(17E00303) ENTREPRENEURSHIP DEVELOPMENT
Objective:The objective of the course is to make students understand the nature of

entrepreneurship, and transform energy to students to take unexplored career paths .
1. Nature and Forms of Entrepreneurship: Features - Entrepreneurs competencies,
attitude, qualities, functions. Entrepreneurial scenario in India and Abroad. Small
Business, Importance in Indian Economy, Types of ownership, sole trading, partnership,
Important features of various types of businesses - corporate entrepreneurship,
intrapreneurship - Role of Government in the promotion of Entrepreneur.
2. Institutions supporting business enterprises :Central level institutions - NBMSME,
KVIC, The coir board, NSIC, NSTEDB, NPC,EDI, NRDCI, National entrepreneurship
Development Institutes. State level Institutions - State Directorate of Industries &
Commerce, DIC, SFC, SIDC, SIADB. Other institutions : NABARD, HUDCO, TCO,
SIDBI, Business incubators
3. Project Planning and Feasibility Studies: The Concept of Project, Project Life Cycle -
Project Planning, Feasibility Project proposal & report preparation.
4. MSMEs& New Venture Creation:Concept of MSME,Role & Importance of MSMEs,
Growth & development of MSMEs in India, Current schemes for MSMEs, Business
opportunities in India, Contents of business plans, presenting a business plan.
5. Women &Rural Entrepreneurship and EDPs: Scope-Challenges faced by women
entrepreneurs,Institutions supporting women entrepreneurs. Successful cases of women
entrepreneurs.-Need, Rural Industrialization Role of NGOs Organising EDPs
Need, Objectives, Evaluation of Entrepreneurship Development Programmes
Text Books :
The Dynamics of Entrepreneurial Development and Management, Vasanth Desai,
Himalaya.
Entrepreneurship Development & Small Business Enterprises Second Edition,
Poornima M.Charantimath , Pearson
References:
Entrepreneurial Development, S. Chand and Company Limited, S.S. Khanka, .
Fundamentals of Entrepreneurship, H. Nandan, PHI.
Entrepreneurship, 6/e, Robert D Hisrich, Michael P Peters, Dean A Shepherd, TMH.
Entrepreneurship New venture Creation, Holt, PHI.
Entrepreseurship- Successfully Launching New Ventures, Barringer, Ireland, Pearson.
Entrepreneurship,Roy, Oxford.
4 0 0 4
(17E00304) COST AND MANAGEMENT ACCOUNTING

(Elective I)
Objective: To describe the cost concepts, cost behaviors, and cost accounting techniques that
are applied to manufacturing and service businesses. To provide an understanding of the use
of cost information in support of different strategies
1. Nature and scope of accounting: Cost analysis, concepts and classifications, Cost
sheets, preparation of cost sheets, Tenders and Quotations.
2. Material Purchase control: Levels, aspects, need and essentials of material control.
Stores control-stores department, EOQ, Stores records, ABC analysis,VED analysis..
3. Labor cost: Computation and control, Time keeping-Methods of wage payment-Time
rate and piece rate system-Payroll procedures-Idle time and overtime-Labor turnover.
4. Management Accounting: Meaning,scope, importance and limitations
Management Accounting Vs Cost Accounting - Management Accounting Vs
Financial Accounting.
5. Analysis and Interpretation Of Financial Statements: Nature, Objectives, Tools,
Methods-Comparative Statements, Common size statements and Trend analysis
Text Book:
A Text book of Cost and Management Accounting Arora M. N, 11/e, Vikas
Reference Books:
Cost Accounting :Theory and Practice - Bhabatosh Banerjee, 12/e, PHI.
Financial Statement Analysis and Reporting - Mohana Rao P, PHI, 2011.
Cost Management :A strategic Approach - Vaidya S. C, Suveera Gill Macmillan
2010.
Cost Accounting- Jawaharlal, & Seema Srivastava, 4/e, TMH.
Accounting & Costing for Management Sinha P. K, Excel BOOKS, 2010.
A Textbook of Cost Management- G.V Kesava Rao, D Gopinath, M.G.
Krishnamurthy and Anita S. Yadav, Paramount Publishing House,
4 0 0 4
(17E00305) PRODUCT AND BRAND MANAGEMENT
(Elective I)
Objective: The objective of the course is to provide students with detailed knowledge of
Classification of Products, Product Mix, Product Line, Product Strategies, Product
Positioning Strategies, Product Planning and Development for existing products, New
Product Development, Brands in New economy Brand Hierarchy, Brand Personality, Brand
Image, Brand Identity,
1. Product Decisions : - Product Concepts Product Classification Consumer Goods and

Industrial Goods Classification Product Line and Product Mix Product Characteristics
Responsibility of Product Manager Types of Product Strategies
2. Product Management : Product differentiation Product Strategies Stages in the New
Product Development Product Positioning Strategies Packaging Management
3. Branding Decisions : Essentials of Good Brand Name Types of Brands Advantages
of branding Brand Loyalty Brand Valuation Methods Brand Revitalization
4. Creating and Managing Brand Equity : Advantages of Brand Equity Brand Building
Strategies Brand Extension New Brand Failures -
5. Branding in Different Sectors: Branding in Industrial sector, Retail Sector, Service
sector, Banking Sector and Insurance Sector.
Text book :
Marketing Management Philip Kottler,Kevin Lane Keller ,15th Edition,
Pearson.
REFERENCES:
Product & Brand Management Text & Cases, Prof.K.Venugopal
Rao,Himalaya
Product Management in India, Ramanuj Majumdar, PHI
Product Management ,C.Nandan, , TMH.
Compendium of Brand Management,Chunawalla. S.A, Himalaya
Product & Brand Management,Mathur.U.C , Excel
Brand Positioning, Subroto Sengupta, TMH.
Marketing and Branding, S.Ramesh Kumar, Pearson.
Whats in a Brand? , John Philip Jones, TMH
Brand Management Text & Cases , Harsh V Verma , Excel
Become the Brand of Choice, Jason Hartman, Jaico.
4 0 0 4
(17E00306) HUMAN RESOURCE DEVELOPMENT
(Elective I)
Objective:The objective of the course is to provide an understanding of the human resources

development framework and focuses on management best practices, tools and models to
implement an effective HRD system
1.Introduction to Human Resource Development: Meaning, significance and objectives of
Human Resource Development, Human Resource Management and Human Resource
development functions, Human Resource Development challenges
2.HRD Need Assessment & Designing of HRD programs: Strategic/ Organizational
Analysis- Task Analysis- Person Analysis- prioritizing HRD needs, defining the objectives of
HRD Intervention - Selecting the trainer - Selecting the Training methods - Preparing training
material Scheduling an HRD program
3.Implementation &Evaluation of HRD programs: Training methods - Classroom training
Approaches - Computer based Training, Purpose of HRD Evaluation- Kirkpatricks
evaluation frame work - Data collection for HRD Evaluation - Assessing the impact of HRD
programs in Monetary Terms
4.Career Management and Development: Introduction to Career management, meaning -
Stages of life and Career Development - process of career Development - Issues in career
development.
5.HRD & Diversity: Introduction - Organizational culture - Labor market changes and
discrimination adapting to demographic changes
Text books:
Jon M Werner,Randy L DeSimone : Human Resource development
(Thomson/Cengage)
Raymond A Noe : Employee Trainee Development ( Tata McGraw Hill)
References:
John P. Wilson Human Resource Development ( Kogan Page Business Books)
Tripathi P.C : Human Resource Development ( Sultan Chand & Sons)
Uday Kumar Haldar : Human Resource Development (Oxford)
4 0 0 4
(17E00307) MOBILE COMMERCE
(Elective I)
Objective: The objective of the course is to describe M-commerce system concepts ,to
critically analyze examples and cases of M-commerce systems and to examine some of the
applications in M-commerce
1. Current Status and Future Trends in Mobile Commerce, Technology Issues in Mobile
Commerce, Mobile Commerce Systems, Mobile Ecommerce on Mobile Phones,
Technologically advanced handheld devices, like Smart phones, PDAs, Laptops,
Tablets and Portable gaming consoles etc.
2. Transactional Database Accesses for M-Commerce Clients, Techniques to facilitate
Information Exchange in Mobile Commerce, Information System and Application
Issues in Mobile Commerce, The emergence of Location based Mobile Commerce,
The need for Mobile based Approaches
3. Managing the Interactions Between Handheld Devices Mobile Applications and
Users, Mobile Commerce and Usability, a Landscape Analysis,
4. Mobile marketing, mobile ticketing, mobile computing, mobile payments and mobile
banking vis-a-vis latest technologies (wireless and mobile communication technology,
digital cellular technology, mobile access technology and 4G and 5G systems
5. Configuring M-Commerce Portals for Business Success, Knowledge Management in
a Mobile Computing Context, Multimedia Messaging Peer Mobile Financial Services,
Mobile Banking A Strategic Assessment, Service for Mobile Commerce
Applications, Quality of Perception in M Commerce
Text Book:
Advances in Mobile Commerce Technologies, EE-Peng Lim, KengSiau, Idea Group

of Publishing
Reference Books:
Mobile Commerce Applications, Shi, Nansi, Idea Group of Publishing

Mobile Commerce, KarabiBandyopadhyay, PHI
4 0 0 4
(17E00308) FINANCIAL INSTITUTIONS AND SERVICES
(Elective II)
Objective:The objective of the course is to provide to students an understanding of Financial
Markets, the major institutions involved and the services offered within this framework.
1. Introduction: The structure of financial system,Elements of financial system and

economic development,Regulatory and Promotional Institutions - Function and Role
of RBI, Monetary Policy and techniques of RBI,
2. The Banking and Non-banking Institutions: The public and the private sectors
structure and comparative performance, Bank capital and Banking Innovations,
Commercial and Co-operative banks.The Non-banking financial Institutions - Mutual
Funds, Growth of Indian Mutual funds and its Regulation. The Role of AMFI,
Insurance Companies- Role of IRDA.
3. Financial and securities Markets: Primary and Secondary Markets, Structure and
functions of Money Market, -Call call money market ,Government Securities Market
T-bills market, Commercial Bills market, Commercial paper and certificate of
deposits.Securities markets:- Organization and structure, listing trading and settlement
of securities market, The role and functions of SEBI
4. Fund based services - Lease and hire purchase consumer credit and Factoring -
Definition, Functions, Advantages, Evaluation, venture capital financing,Housing
Finance.
5. Fee-based services - Stock broking, credit rating, Merchant Banking,portfolio
services. Underwriting, Depository services, Challenges faced by investment
bankers.
Text Books:
Financial Institutions and Markets, L. M. Bhole, 4/e Tata McGraw Hill.
Financial services, Gorden& Natarajan, Himalaya publishers.
References:
Financial Services and markets, Dr.Punithavathy Pandian, Vikas
Financial Markets and services, Appannaiah, Reddy and Sharma, HPH
Indian Financial System, Ramachandra and others, HPH
Investment Institutions and Markets, Jeff Madura, Cengage, 1st Edition.
Financial services, Thirpati, PHI.
Financial Markets &Services, Vasanthdesai, Himalaya.
Financial Institutions and Markets, Gupta Agarwal, Kalyani publishers.
Management of Financial Services ,C.Rama Gopal ,Vikas.
4 0 0 4
(17E00309) CONSUMER BEHAVIOR

(Elective II)
Objective :The objective of the above course is to enable students to understand the
perspectives of consumers and their buying behavior. The pre-requisite for the course is
Marketing Management .
1. Introduction to consumer behavior: Understanding consumers and market
segments. Consumer behavior and marketing strategy, Psychographic Dimensions-
consumer motivation, Perception, personality, Information processing, Attitude
formation and attitude change.
2. Social and Cultural Environment : Economic,Demographic,Cross Cultural and
socio-cultural influences, Social Stratification, Reference Groups and family
influences, personal influence.
3. Communication and consumer behavior: Process, designing persuasive
communication and diffusion of Innovations. Models of Buyer behavior- Howard
Sheth Model, EKB Model, Webster and Wind Model.
4. Consumer decision process : High and Low Involvement, Pre-purchase processes,
Purchase ,post purchase process, Consumption and Evaluation, Brand Loyalty and
Repeat Purchase Behavior.
5. Consumerism: The roots of consumerism, consumer safety, consumer information,
environmental concerns, consumer privacy, legislative responses to consumerism, and
marketer responses to consumer issues. Consumer protection Act 1986, Consumer
disputes Redressal agencies and Commission.
Text Book:
Schiff man , L.G and Kanuk L.L : Consumer Behavior, 8/e ,Pearson,2009
References :
Ramesh Kumar : Consumer Behaviour (pearson Education)
LeonG.Scistman& Leslie Leaserkarmal :Consumer Behaviour, PHI
SujaR.Nair : Consumer Behaviour in Indian Perspective, Himalaya
Subash Mehta : Consumer Behaviour, Tata McGraw Hill
RajjevKumra : Consumer Behaviour, Himalaya Publications
4 0 0 4
(17E00310) Labor Laws and Legislations
(Elective II)
Objective :In this era of Industrialization it is very significant to understand basics of

management. This programme enables the candidate to capture the significant elements of
laws to run an industry. It is a course which should be done by candidates who wants to
understand management fundamentals and basic elements of an Industry
1. Legal frame work: evolution of labour laws in India labour legislations

meaning, importance and relevance to HRM
2. Legislations relating to employment and working conditions: Industrial
employment (standing orders) Act,1946 Factories Act 1948 - contract labour
(Regulation and abolition) Act 1970
3. Laws relating to remuneration: Payment of wages Act, 1936, Minimum wages Act,
1948 Payment of Bonus Act, 1965
4. Laws relating to industrial Relations :Industrial Disputes Act ,1947 - preventive
and settlement machinery trade unions Act, 1926 workers participation in
management
5. Laws relating to social security :Work mens compensation Act,1923 ESI Act,
1948- Employees provident fund and miscellaneous provisions Act,1952 - Maternity
benefits Act,- 1961 Payment of gratuity Act, 1972
Text Books:
Industrial Relations and labourlaws -Tripati. P.C- Sultan chand and sons
Mercantile law N.D. Kapoor - Sultan chand and sons
Reference books:
Industrial Relations and labour laws - Sri Vastva vikas publishers
Industrial Relations and laws in India Agarwal LL
Industrial Relations and labour laws - Sinha &sinha, Oxford IBH
Legal aspects of business Pillai.RSN&Bhagavathi (2011), Sultan chand and sons
Industrial Law- P.L.Malik, eastern book company
4 0 0 4
(17E00311) SUPPLY CHAIN MANAGEMENT
(Elective II)
Objective: The Objective of this course is to gain the knowledge of possibilities of efficient
optimization and management of operation in integrated supply chains and also the ability to
apply them in the enterprise reality. The course will also strengthen the holistic view on
supply chain operations, management and strategy and some current research areas in supply
chain management.
1. Role of Distribution in Value discovery: Designing a distribution logistics system

Outsourcing of distribution logistics Distinction between distribution logistics and
supply chain management.Introduction -Supply Chain Fundamentals Evolution-
Role in Economy -Importance - Decision Phases - Supplier- Manufacturer-Customer
chain. - Enablers/Drivers of Supply Chain Performance.
2. Strategic Sourcing :Outsourcing Make Vs buy - Identifying core processes -
Market Vs Hierarchy - Make Vs buy continuum -Sourcing strategy - Supplier
Selection and Contract Negotiation. Creating a world class supply base- Supplier
Development - World Wide Sourcing.
3. Supply Chain Network - Distribution Network Design Role Factors Influencing
Options, Value Addition Distribution Strategies - Models for Facility Location and
Capacity allocation. Distribution Center Location Models. Supply Chain Network
optimization models. Impact of uncertainty on Network Design Network Design
decisions using Decision trees.
4. Planning Demand, Inventory And Supply - Managing supply chain cycle
inventory. Uncertainty in the supply chain - Analysing impact of supply chain
redesign on the inventory - Risk Pooling - Managing inventory for short life cycle
products - multiple item -multiple location inventory management. Pricing and
Revenue Management
5. Current Trends - Supply Chain Integration - Building partnership and trust in SC
Value of Information: Bullwhip Effect - Effective forecasting - Coordinating the
supply chain. . SC Restructuring - SC Mapping -SC process restructuring, Postpone
the point of differentiation.
Text Books :
D K Agrawal, Textbook of Logistics and Supply Chain Management, MacMillan
2003, 1st Edition.
G Raghuram & N Rangaraj, Logistics and Supply Chain Management - Cases and
Concepts. Mac Millan.
References:
Supply chain Logistics Management, Bowersox, Closs, Cooper, 2/e,TMH.
Supply chain management concepts and cases, Rhaul V. Altekar, PHI.
Principles of Supply Chain Management A balanced approach, Wisner, Leong, Tan,
Cengage.
Exploring Supply Chain theory and practice, Upendra Kachru, excel.
Supply Chain Management,R.P. Mohanty and S.G. Deshmukh, Jaico .
4 0 0 4
(17E00312) INVESTMENT AND PORTFOLIO MANAGEMENT
(Elective III)
Objective:The objective of the course is to provide students an understanding of working of
capital markets and management of portfolios of stocks. The pre-requisite for the course is
Financial Accounting and Analysis and Financial Management.
1. Investment:Introduction to stock markets -objectives, Process of Investment,
Investment and speculation.
2. Fundamental Analysis & Technical Analysis: Framework of Fundamentalanalysis-
Economic analysis, Industry analysis-Industry Life cycle - Company analysis,
Fundamental Analysis Vs Technical Analysis - Dow Theory.
3. Measurement of Risk and Return: Revenue Return and Capital appreciation,
holding period Calculation of expected return, Risk factors, risk classification
systematic risk unsystematic risk standard deviation variance Beta .
4. Valuation of Securities: Types of Securities - Approaches of valuation Bond
valuation Preference share Valuation Common stock Valuation.
5. Portfolio Management: Process of Portfolio Management, Modern Portfolio
Portfolio models Markowitz model Sharpe single index model, Capital Asset
Pricing Models.
Text Books:
Investment Management,V.K.Balla, S.Chand Company Ltd
Security Analysis and Portfolio Management ,Punithavathy Pandian, Vikas
References:
Investment Analysis and portfolio management, Chandra, Tata McGraw Hill .
Secuerity Analysis Portfolio Management, Ranganatham&Madhumathi, Pearson
Education.
Security Analysis and Portfolio Management, Sudhindra Bhat, excel.
Security analysis and portfolio management, Avadani, Himalaya publishers.
Investment analysis portfolio management, Frank Reilly & Brown, Cengage.
Investment Management, Preethi Singh, Himalaya Publishing House, Mumbai..
Investment, Bodie, McGraw Hill Book Company.
Investment Management ,Hiriyappa ,New Age Publications
4 0 0 4
(17E00313) Rural Marketing
(Elective III)
Objective :The objective of the course is to give an understanding about the structure of
Rural markets in India & Government role in promoting Rural Marketing.
1. Introduction to Rural marketing: Meaning, scope, definition& importance, Rural
versus Urbanmindsets,Growth of rural markets,Basic differences between rural, semi
urban and urban markets. Classification of Rural Consumer based on economic status,
profile of rural consumer, rural consumer behavior.
2. Rural Marketing strategies: Product strategies,pricing strategies, distribution
strategies, production strategies, Methods of sale,Hatha system, Private
Negotiations,Quotations on samples, Dara Moghum sale Methods,Open Auction
Method. Prevalence of Beoparis and Arahatias Rural Mandis, APMCs etc.
3. Role of Government in the development of Agricultural Marketing : Government
intervention in Marketing system,Role of agencies like ,Council of State Agricultural
Marketing Boards, (COSAMB),State trading, Cooperative Marketing,Types of
Cooperative marketing societies, Cooperative Processing,National Agricultural
Cooperative marketing federation (NAFED), National Cooperative Development
Corporation (NCDC ), Public Distribution Systems (PDS ), Food Corporation of
India, Directors of Marketing and Inspection (DMI), National institute of Agricultural
Marketing (NIAM), Self help Groups (SHGs)
4. Agricultural Credit and Crop Insurance: Agricultural Credit Policy, Institutional
Agreements for Agricultural Credit, Crop Insurance, Agricultural Insurance.
5. Role of IT in Rural Marketing: Infrastructure, Importance & scope,Modern
techniques for rural distribution,Case study of ITCs e-choupal Initiative
References:
Rural Marketing : Environment,Problems and strategies T.P.Gopalaswamy,Vikas
Publishing house.
Rural Marketing in India K.S.HabebRahman ,Himalaya Publishers.
Rural Marketing in India R.V.Bedi , Himalaya Publishers
Rural Marketing- Focus on agricultural inputs, Sukhpalsingh ,Vikas Publishing house.
Integrated rural development R.C.Arora , S.Chand& company
4 0 0 4
(17E00314) PERFORMANCE MANAGEMENT
(Elective III)
Objective :The objective of the course is to provide an outline of performance management
of individuals in the organization. The prerequisite for the course is knowledge of HRM.
1. Introduction to Performance management : Concept -Performance management
vs. performance appraisal--Performance management vs. Human resource
management- Purposes- Significance .
2. Mentoring and Monitoring:Concept of mentoring - Benefits of mentoring -
Characteristics of mentor- Mentoring process-Group mentoring -Benefits -Types of
Group Mentoring Pitfalls Monitoring performance.
3. Coaching and counseling :Coaching for performance improvement -. Concept - Tips
for effective coaching Counseling -Functions of counseling- Steps in counseling
process
4. Annual Stock taking: Stock taking of performance -Uses Appraisal system design
: Process and approaches - Appraisal methods - MBO and Assessment centre -360
degree appraisal - Balanced score card. Stock taking of potential- Appraisal for
reward - Appraisal for recognition
5. Learning organisation : Concept of learning organisation- Learning approaches-
Learning sources - Importance of learning-. Characteristics of learning organisation-
Reward and compensation Management -Concept and types of compensation-
Objectives - Competitive compensation design - Fringe benefits- Objectives -
Factors influencing fringe benefits - Types of fringe benefits
Text books:
Performance Management, A.S.Kohli, T.Deb,Oxford.
Prem Chadha, Performance Management, McMillan.
References:
Performance Management, Bagchi, Cengage Learnings.
Performance Appraisal and Management, Sharma, Davinder, HPH
Performance Management, Herman,Aguinis, Pearson Education.
Performance Management and Appraisal Systems, T.V.Rao, Response.
Performance management, Kandula, PHI.
360 Degree Feedback and Assessment and Development Centres, T.V.Rao, Excel.
Performance Management, Dinesh k.Srivatsava, Excel
4 0 0 4
(17E00315) ENTERPRISE RESOURCE PLANNING

(Elective III)
Objective :The objective of the course is to provide the basic concepts of Enterprise
Resource Planning, ERP Implementation and Maintenance.
1. Introduction to ERP: Overview of ERP,MRPI,MRPII and Evolution of ERP,

Business Modeling, ERP related technologies,Business PROCESS Re-engineering
(BPR) BPR Process, Myths regarding BPR, ERP Architecture.
2. Business Intelligence Systems-Data Mining, Data Warehousing, On-line Analytical
Processing (OLAP), On-line Transaction Processing (OLTP)
3. ERP Modules :Finance Controlling, Accounting System, Manufacturing and
Production Systems.Sales and Distribution Systems, Human Resource Systems.Plant
Maintenance System, Material Management System, Quality Management System,.
4. ERP Implementation: ERP Implementation life cycle, ERP package selection, ERP
Implementation process, ERP project teams, ERP operation and Maintenance
5. ERP Products: SAP, Oracle, Microsoft Dynamic, People Soft, Baan and their
impact on enterprise applications.
Text Books:
Enterprise Resource Planning, Singla, Cengage Learnings.
Enterprise Resource Planning,Mahadeo Jaiswal & Ganesh Vanapalli,Macmillan
References:
Enterprise Resource Planning, Alexis Leon, TMH.
Enterprise Resource Systems,Motiwala,Pearson.
ERP in practice, Jagan Nathan Vaman, TataMc.GrawHill.
Enterprise Resource Planning and MIS,Venugopal Rao, Excel.
ERP concepts &Practice,Vinod Kumar Kard arid NK Venkata Kristean, PHI.
Concepts in ERP ,Monk,2/e Thomson.
Managerial Issues of ERP, David L.Olson , TMH
4 0 0 4
(17E00316) AUDITING AND TAXATION
(Elective IV)
Objective : To make the students familiar with the basic concepts of Income Tax and
computation of income and audit aspects of business accounts.
1. Introductionto Auditing :Definition, objective of Audit, Advantages and limitation of

audit, Types of Audit - Basic Principles of governing audit. Vouching - Meaning and
significance.
2. Company Audit :Meaning and significance of Company Audit - Audit programme-
Audit note book - working papers- Commencement of new audit.
3.Verifications and valuation of Assets & liabilities: Qualifications, disqualifications
appointment and removal of company auditor. Duties and rights of a company auditor -
Preparation of an audit report.
4. Direct and Indirect Taxes : Features and History of Income Tax in India
Definitions and Basic Concepts of Income Tax: Assessee- Assessment Year Previous
Year Person Residential Status : Meaning of Residential Status Conditions
applicable to an Individual Assessee Problems on computation of Total Income of an
Individual based on Residential Status.
5.Introduction to GST Act : Meaning and definition of GST -Objectives of GST-
Regulatory framework of GST-Scope of GST- Key features and Benefits of GST- GST
rates in India
Text book:
A Hand book on Practical Auditing- B.N. Tondan, S Chand Publishers
References:
Income Tax Law and Practice: V.P. Gaur & D.B Narang, Kalyani Publishers
Income Tax: B.B. Lal, Pearson Education
Taxation: R.G. Saha, Himalaya Publishing House Pvt. Ltd.
Taxation Law and Practice: Balachandran &Thothadri, PHI Learning
4 0 0 4
(17E00317) ADVERTISING AND SALES PROMOTION MANAGEMENT
(Elective IV)
Objective :The objective of the course is to provide students with detailed knowledge of
some of the marketing mixes such as Sales and Promotion.
1. Advertising:Meaning, Role of advertising, types of advertisement, industrial,
institutional, retail, trade and professional, marketing mix, Advertising department
and advertisement manager .
2. Organizing for Advertising: Objectives and functions - Role and functions of
advertisement agencies. Advertising agency and services, client agency relationship.
Visual layout, art work, production traffic copy, effective use of words, devices to get
greater readership interrelation.
3. Advertisement budgets and effectiveness: Types, optimal expenditure, decision
models, sales response and decay, competitive share, Pre-testing, post testing,
experimental designs.
4. Sales Promotion: Importance and scope; Need and objectives of sales promotion;
Consumer promotion; channel promotion; Timing of sales promotion; Measurement
of impact of sales promotion; sales promotion budgeting.
5. Publicity and public relations: Scope and importance. Methods of publicity, Power
of Publicity, advantages and disadvantages of Publicity, Process of Public relations-
Marketing public relations functions;Public relations officer- role and functions.
Text Books :
Advertising & Promotion : George E.Belch,THM

Advertising and Promotion- An Integrated Marketing Communication approach, Shimp,
Cengage
References:
Integrated Advertising, Promotion and Marketing Communications, Clow, Baack,
Pearson.
Integrated Advertising, Promotion and Marketing Communications,Kruti shah, Alon
DSouza, TMH.
Advertising & Sales Promotion ,SHHKazmi, Satish Batra, Excel.
Advertising Management with integrated Brand Promotion, OGuinn, Allen, Semenik,
Cengage.
Advertising Management, Jethwaney, Jain, Oxford.
Contemporary Advertising, Arens, TMH.
Advertising, Sales and Promotion Management, S.A.Chunawalla, Himalaya.
Sengupta, Subroto: Brand Positioning, Strategies for Competitive Advantages, Tata
McGraw Hill
4 0 0 4
(17E00318) KNOWLEDGE MANAGEMENT
(Elective IV)
Objective :The objective of the course is to provide the basics of the emerging area of
Knowledge Management to students. This course focuses on few important concepts as
Knowledge management and Information Technology, Knowledge process, etc.
1. Introduction to KM: Definition, scope and significance of Knowledge

Management, Principles of Knowledge Management, Techniques of Knowledge
Management, Data-Information-knowledge-Wisdom relationship
2. Essentials of Knowledge Management: Basic types of Knowledge management,
Organisational Knowledge Management - Organisational knowledge types-
Knowledge Life cycle- Organisational knowledge sources- process, Knowledge
Conversion
3. Implementation of Knowledge Management: Discussion on Roadblocks to
success,10-step KM Road Map of Amrit Tiwana, Information Architecture: A
three-way Balancing Act of KM .
4. Knowledge Management and Information Technology: Role Information
Technology in Knowledge Management Systems, E-commerce and Knowledge
Management, Bench marking and Knowledge Management
5. Future of Knowledge Management and Industry perspective: Knowledge
Management in Manufacturing and service industry, future of Knowledge
Management.
Text books:
Knowledge Management, Sudhir Warier: Vikas Publishing House.

Web Warehousing & Knowledge Management,Mattison: Tata McGraw-Hill.
References:
Knowledge management: An Evolutionary view, Becerra Fernandez: PHI.
Knowledge Management,Fernando: Pearson.
Knowledge Management, B.Rathan Reddy: Himalaya.
Knowledge Management, Tapan K Panda: Excel.
Knowledge Management systems, Barnes: Cengage.
The Knowledge Management tool kit, Tiwana: 2/e, Pearson Education.
Knowledge Management,Sislop: Oxford University Press,.
Knowledge Management, Debowski: Wiley Student Edition, Wiley Ind
Knowledge management, A Thothathri Raman, Excel books
4 0 0 4
(17E00319) DATA WAREHOUSING AND MINING
(Elective IV)
Objective: The objective of the course is to give an understanding Data Warehousing and
Data Mining concepts.
1. Managing Data: Individual Data Management, Organisational Data Warehousing and

Data Management, Components of Organisational Memory, Evaluation of Database
Technology.
2. Database Systems in the Organisation: Data Sharing and Data Bases Sharing Data
Between Functional Units, Sharing Data Between Different Levels of Users, Sharing
Data Between Different Locations.
3. The Data Warehouse Data Base: Context of Data Warehouse Data Base, Data Base
Structures Organizing Relational Data warehouse Multi-Dimensional Data Structures
Choosing a Structure. Meta Data: Human Meta Data, Computer Based Meta Data for
people to use, Computer based Meta Data for the Computer to use.
4. Analyzing the Contexts of the Data warehouse: Active Analysis, User Queries
OLAP Constructing a Data warehouse System: Stages of the Project Developing a
Project Plan, Data warehousing Design Approaches The Architecture Stage.
5. Getting Data into the Data warehouse Extraction, Transformation, Cleaning,
Loading and Summarization. Data Mining, Creating a Decision Tree, Correlation and
Other Statistical Analysis, Neural Networks, Nearest Neighbor Approaches, Putting the
Results to Use.
Text Books :
Data Mining Concepts and Techniques - Jiawei Han &MichelineKamber,
Morgan Kaufmann Publishers, 2nd Edition, 2006.
Data Mining Introductory and advanced topics Margaret H Dunham, Pearson
education
References:
Decision Support Systems and Data warehouse Systems, Efram G. Mallach:
TMH.
Data Mining Techniques and Tasks, T.H.M.Sivanandam, Thomson.
Data Management, Data Bases and Organizations, Richard T Watson : Wiley.
Modern Data Warehousing, Mining and Visualization Core Concepts, Marakas,
Pearson
Data warehousing, Data Mining OLAP, Berson Smith, TMH
0 0 3 2
(17E00320)BUSINESS SIMULATION LAB

Objective :The course aims is to practice statistical tools in computer with MS-Excel and
SPSS
.Learning Outcome: The learning outcome is that the students should be able to: Analyse
the data to draw inference for decision making. Understand application of statistical measures
of central tendency. Understand application of ANOVA. Analyse trends. Test hypotheses.
1. EXCEL Lessons:- Customizing the Quick Access Toolbar.- Creating and Using
Templates.-Working with Data: Entering, Editing, Copy, Cut, Paste, Paste Special.-
Formatting Data and Using the Right Mouse Click.- Saving, Page Setup, and Printing.- Using
Headers and Footers.- Manipulating Data, using Data Names and Ranges, Filters and Sort
and Validation Lists.- Data from External Sources.- Using and Formatting Tables.- Basic
Formulas and Use of Functions.-Data Analysis Using Charts and Graphs.-Managing,
Inserting, and Copying Worksheets.- Securing the Excel Document (Protect Cells and
Workbook).
2. Advanced excel lessons- Advanced Formulas and Functions.-Advanced Worksheet
Features.-Advanced Data Analysis using PivotTables and Pivot Charts.
3. Overview of SPSS, Uses, Data Analysis. Making students/Learn Familiar with Main menu
and other features of SPSS Package
4. Simulation of frequency distributions:- Binomial, poisson, exponential, weibull and
Normal Distributions
5. Statistical tools for execution using excel:- Tabulation, bar diagram, Multiple Bar
diagram, Pie diagram, Measure of central tendency-mean, median, mode, Measure of
dispersion: variance, standard deviation, Coefficient of-variation. Correlation, regression
lines.
t- test, F-test, ANOVA one way classification, chi square test, independence of attributes.
Text Book
Glyn Davis &BrankoPecar Business Statistics Using Excel Oxford University
Press.
References
David Whigham Business Data Analysis Using Excel Oxford University Press.
Winstion Excel 2010 Data Analysis and Business Modelling PHI Learning Private
Limited.
Bajpai Business Statistics Pearson.
D P Apte : Statistical Tools for Managers USING MS EXCEL, Excel Books.
David M Levine, David. F. Stephan & Kathryn A. Szabat, Statistics for Managers
Using MS
Bruce Bowerman, Business Statistics in Practice, TMH.
Shelly, MS Office, 2007, Cengage.
MBA IV Semester L T P C
4 0 0 4
(17E00401) STRATEGIC MANAGEMENT
Objective :The Objective of the course is to enable students have a grasp of various business
strategies in general and functional management areas. It will provide a strategic orientation
in conduct of the business
1. Introduction- Concepts in Strategic Management, Strategic Management as a
process Developing a strategic vision, Mission, Objectives, Policies Factors that
shape a companys strategy Environmental Scanning -Concepts of Core
Competence, Crafting a strategy for competitive advantage.
2. Strategic Analysis and Choice: Tools and techniques- Porter's Five Force Model,
BCG Matrix, GE Model, SWOT Analysis and TOWS Matrix,. Market Life Cycle
Model - and Organisational Learning, and the Experience Curve.
3. Strategy Formulation : Formulation of strategy at corporate, business and
functional levels. Strategy Alternatives:- Stability Strategy, Growth Strategy,
Retrenchment Strategy, and Combination Strategy, .
4. Strategy Implementation : Types of Strategies : Offensive strategy, Defensive
strategy, vertical integration, horizontal strategy; Tailoring strategy to fit specific
industry and company situations, Strategy and Leadership, Resource Allocation as a
vital part of strategy Planning systems for implementation.
5. Strategy Evaluation and control Establishing strategic controls - Role of the
strategist - benchmarking to evaluate performance - strategic information systems
Guidelines for proper control- Strategic surveillance -strategic audit - Strategy and
Corporate Evaluation and feedback in the Indian and international context.
Text Book :
Strategic Management J.S.Chandan& Nitish sen Gupta, Vikas
References:
Strategic Management Concepts and Cases ,FredR.David, PHI.
Strategic Management,Hill, Ireand, manikutty, Cengage.
Concepts in Strategic Management and Business Policy,Wheelen& Hunger, Pearson
Education.
Strategic Management Text and Cases, V.S.P. Rao, Excel.
Strategic Management, Ireland, Hoskinsson, Hitt, Cengage.
Strategic Management Theory and Application, Habergerg, Rieple, oxford .
Strategic Management, P. SubbaRao, Himalaya.
Business policy and strategic management, SukulLomash, P.K.Mishra, Vikas
4 0 0 4
(17E00402) E-BUSINESS
Objective : The course imparts undertaking of the concepts and various application issues of
e-business like Internet infrastructure, security over internet, payment systems and various
online strategies for e-business.
1. Introduction to e-business : Electronic business, Electronic commerce, difference

between e-business & e-commerce,electronic commerce models,types of electronic
commerce,value chains in electronic commerce,E-commerce in India, internet,web
based tools for electronic commerce.Electronic data, Interchange, components of
electronic data interchange, electronic data interchange process.
2. Security threats to e- business: Security overview, Electronic commerce threats,
Encryption, Cryptography, public key and private key Cryptography digital
signatures, digital certificates, security protocols over public networks : HTTP,
SSL,Firewall as security control, public key infrastructure (PKI) For Security.
3. Electronic payment system : Concept of money, electronic payment systems, types
of electronic payment systems,smart cards and electronic payment systems,
infrastructure issues in EPS, Electronic fund transfer.
4. E-business applications and strategies : Business models & revenue models over
internet, emerging trends in e- businesse- governance,digitalcommerce,mobile
commerce, strategies for business over web,internet based business models.
5. E business infrastructure and e- marketing : Hard works system software
infrastructure,ISPs, managing e-business applications infrastructure, what is e-
marketing, e-marketing planning, tactics, strategies.
Text books:
Dave chaffey :e-business & e-commerce management- Pearson.
e- commerce- e-business :Dr.C.S.Rayudu, Himalaya.
References :
Whitley, David (2000) ,e-commerce strategy,Technologies and applications.TMH.
Schneider Gary P.and Perry, James T(1ST edition 2000) Electronic commerce,
Thomson Learning.
Bajaj, Kamlesh K and Nag, Debjani (1st edition 1999) ,e- commerce, The cutting edge
of business,TMH Publishing company
4 0 0 4
(17E00403) FINANCIAL DERIVATIVES
(Elective V)
Objective: The objective of this course is to make students efficient in the area of Financial
Derivatives, giving them the knowledge of basics in Financial Derivatives, Future Markets,
Option Strategies, etc.
1. Introduction to Derivatives:Development and Growth of Derivative Markets, Types
of Derivatives, Uses of Derivatives, Financial and Derivative markets -Fundamental
linkages between spot & Derivative Markets, The Role of Derivatives Market in
India.
2. Future and Forward Market: structure of forward and Future Markets, Mechanics
of future markets, Hedging Strategies, Using futures.Determination of forward and
future prices - Interest rate futures, Currency futures and Forwards
3. Options: Distinguish between Options and Futures, Structure of Options Market,
Principles of Option Pricing, Option Pricing Models: The Binomial Model, The Black
Scholes Merton Model.
4. Basic Option Strategies: Advanced Option Strategies, Trading with Options,
Hedging with Options, Currency Options.
5. Swaps: Concept and Nature of SwapsMajor Types of Financial Swaps Interest
Rate Swaps Currency Swaps Commodity Swaps Credit Risk in Swaps
Text Books:
Financial Derivatives, Gupta, 1st Edition, PHI.
Fundamentals of futures and options market, John C Hull: Pearson Education.
References:
Financial Derivatives and Risk Management, OP Agarwal, HPH
Commodities and Financial Derivatives, Kevin, PHI
Fundamentals of Financial Derivatives, Swain.P.K, HPH
Financial Derivatives, Mishra: Excel.
Risk Management & Derivatives, Stulz, Cengage.
Derivatives and Risk Management, Jayanth Rama Varma: TMH.
Risk Management Insurance and Derivatives, G. Koteshwar: Himalaya
4 0 0 4
(17E00404) SERVICES MARKETING
(Elective V)
Objective :The objective of the course is to provide a deeper insight into the marketing
management of companies offering services as product.
1: Understanding services marketing: Introduction, Characteristics of services marketing
mix, services in the modern economy, Classification of services, marketing services Vs.
Physical services.
2: Customer Expectations of service: Service expectations, types of expectations, factors
that influence customer expectations of service. Issues in involving customers service
expectations, Customer defined service standards.
3. Pricing & Promotion strategies for services: Service pricing, establishing monetary
pricing objectives, foundations of pricing, pricing and demand, putting service pricing
strategies into practice.
4. Service promotion: The role of marketing communication. Implication for
communication strategies,, marketing communication mix.
5. Marketing plans for services: The marketing planning process, strategic context,
situation review marketing strategy formulation, resource allocations and monitory marketing
planning and services.
Text Books:
Services Marketing Text and Cases, Rajendra Nargundkar, TMH.
Services MarketingIntegrating Customer Focus Across the
Firm,ValarieA.Zeithaml& Mary Jo-Bitner: TMH.
References:
Services Marketing People, Technology, Strategy,Christopher Lovelock, Wirtz,
Chatterjee, Pearson.
Services Marketting Concepts planning and implementation, Bhattacharjee,
excel,2009
Services Markeing,Srinivasan, PHI.
Services Marketing, Operations and Management, Jauhari, Dutta, Oxford.
Marketing of Services, Hoffman, Bateson,Cengage.
Service sector Management,C.Bhattacharjee, Jaico.
4 0 0 4
(17E00405) ORGANIZATION DEVELOPMENT
(Elective V)
Objective :The objective of the course is to provide the students with the conceptual
framework and the theories underlying Organizational Development.
1. Organization Development Definition Characteristics - Contributory Stems,
Values, Assumptions, Beliefs in OD - Ethical issues in OD.
2. Foundations of OD- Systems Outlook- Third Wave Management and Organization
Transformation.
3. Diagnostic Process and Areas of Diagnosis Action Research- As a Process and
Approach- OD
4. Interventions classification Team Interventions Intergroup Interventions-
Third party peace making intervention, Structural Interventions- Comprehensive
Interventions and Training Experience, Other Interventions- T- Groups, Behaviour
Modelling, Life and Career Planning.
5. Consultant Issues System Ramifications Power politics in OD Future of OD.
Text Books:
Organisation Development and Transformation, French, Bell &Zawacki, TMH.
Organization Development,French&Bell,Pearson
References:
Organisation Change and Development,Kavita Singh: Excel.
Organization Development,Daniel Robey & Steven Actman,Macmillan.
OrganisationDevelopmentChange,Cummins&Worley,Thomson/Cengage.
Organisation Development Interventions&Strategics, S. Ramnarayan, T.v Rao
&kuldeepsingh,Response.
4 0 0 4
(17E00406) DATA COMMUNICATION AND NETWORK ANALYSIS
(Elective V)
Objective :The objective of the course is to provide the basic concepts of Data
Communication and Network Analysis, network security, privacy and data encryption.
1. Introduction General structure of Networks ISO, OSI Reference Model.

Hierarchical Network, connectivity analysis delay analysis local access Network
design.Physical layer: transmission and multiplexing digital transmission circuit
switching packet switching terminal handling error correction and error correcting
codes.
2. Data link layer: simple protocols. Unrestricted stop and wait sliding window
protocols. Network layer: virtual circuits and data grams, centralize hierarchical and
broadcasting algorithms.
3. Transportation layerand Session layer: transport service addressing and
connection establishment flow control and buffering synchronization crash
recovery gate way internet work fragmentation session layer.
4. Presentation layer: network security and privacy data encryption key distribution
authentication and digital signatures virtual terminal protocols file transfer
protocols.
5. Application layer distribution systems ISDN Service & History, TCP/IP and Net
Working and Internet working Derives.
Text Books :
Understanding Data Communications & Networks, William A. Shay, Vikas.
Data Communications and Net Working, Behrouz A. Forouzan, TMH
References:
Data Communication and Computer Networks, Duck& Read, Person.
Data Networks, Bertsekas&Gallages, PHI
Computer Communications and Networking Technologies, Michael A. Gallo,
Cengage.
4 0 0 4
(17E00407) INTERNATIONAL FINANCIAL MANAGEMENT
(Elective VI)
Objective: The objective of the course is to provide students with a broad view of
International Monetary Systems and its understanding to enable a global manager to do
business in a global setting. The prerequisite for the course is Financial Accounting and
Analysis and Financial Management.
1. Introduction to International Financial management: IFM meaning, Difference
between FM & IFM, Nature ,Scope, Importance.
2. Foreign Exchange Market: Functions and Structure of the Forex markets, major
participants, types of transactions and settlements, Foreign exchange quotations, .
3. Management of foreign exchange exposure and risk: Types of Exposure,
Economic Exposure, Transaction Exposure, Operating Exposure.
4. Cross-border Investment Decisions: Capital budgeting, Approaches to Project
Evaluation, Risk in Cross-border Investment Decisions.
5. Financing Decisions of MNC`s & Working Capital Management: Introduction,
the cost of capital, capital structure, Cash management, management of receivables,
Inventory management.
Text Books:
International Financial Management, V.K.Bhalla ,S.Chand
International Financial Managemen, EphriamClark , Cengage.
References:
International Finance , Prakash .G.Apte, TMH
International Financial Management, T.Siddaiah: Pearson.
International Financial Management ,M.K.Rastogi
International Financial Management, S.EunChoel and Risnick Bruce: TMH.
International Financial Management, Machi Raju, HPH.
international finance management, Jeff Madura, Cengage.
International Financial Management, Sharan5th Edition, PHI.
International Financial Management, MadhuVij: Excel, .
International Financial Management, V. A Avadhani, Himalaya .
4 0 0 4
(17E00408) INTERNATIONAL MARKETING
(Elective VI)
Objective :The objective of the course is to provide students with a perspective of
International Marketing Management, its environment and complexities.
1. International Marketing: Scope and Significance of International Marketing, The

importance of international marketing, Differences between international and
domestic marketing, legal environment and regulatory environment of international
marketing.
2. International Market Entry Strategies: Indirect Exporting, , Direct Exporting,
Foreign Manufacturing Strategies with Direct Investment. Entry Strategies of Indian
Firms.
3. International product management: International product positioning, Product
saturation Levels in global Market, New products in Interntional Market, Products
and culture, brands in International Market.
4. International Marketing Channels:Distribution Structures, Distribution Patterns,
Factors effecting Choice of Channels, the Challenges in Managing an international
Distribution Strategy, Selecting Foreign Country Market intermediaries. The
management of physical distribution of goods, Grey Market goods.
5. Export Marketing: Introduction to Export Marketing, Export Policy Decisions of a
firm, EXIM policy of India. Export costing and pricing, Export procedures and export
documentation. Export assistance and incentives in India.
Text books:
International Marketing, Michael R.Czinkota, Likka A Ronkainen, Cengage .
Global marketing Management , Keegan, Green, 4/e, Pearson
References:
International Marketing Analysis and Strategy, SakOnkvisit, John J. Shaw, PHI.
International Marketing, Philip R. Cateora, John L. Graham, Prasanth Salwan, TMH.
International Marketing,Vasudeva PK, excel.
Global Maketing, Management, Lee, Carter, Oxford.
International Marketing and Export management, Albaum , Pearson Education.
Global Marketing, Johansson, TMH.
Integrated Marking Management Text and Cases, Mathur, Sage.
4 0 0 4
(17E00409) GLOBAL HUMAN RESOURCE MANAGEMENT

(Elective VI)
Objective :The objective of the course is to provide an outline of Global Human Resource
management of MNC`S.
1. Global Human Resource Management concept, expanding role Global issues and
challenges, Differences between Domestic HRM and GHRM.
2. Social and Cultural Variables in Global Organizations Cross Cultural
Differences Cross Cultural Research Methodologies Hofetedes Hermes Study,
Cultural Issues.
3. Global staffing and Compensation Practices Nature, Sources, Policies Human
Resource Planning Recruitment and Selection for globalAssignment,Selection
process- Expatriate and Repatriate. Compensation- International Compensation
structure, Differentiating HCNS, PCN`S and TCN`S
4. Appraisal and Training and developmentin the Global Perspective-Programmes
and Agencies Performance management, Appraisal system Training and
development need, cross cultural training, Areas of international training and
development.
5. Global Industrial Relations and People Management Trade Unions, Collective
bargaining, Disputes/Conflicts, Quality Circles and Participative Management.- USA
European Countries, Asian Countries and Middle East.
Text books:
International Human Resource Management,Aswathappa,TMH.
International Dimension of Human Resource Management, Dowling P.J,
Thomson/Cengage
References:
International Human Resource Management, Tony Edwards & Chris Rees, Pearson.
Internal Human Resource Management, Rao P.L, Excel.
International Human Resource Management, Subba Rao P, Himalaya.
International Dimensions of Organizational Behaviour, Adler N.J, Kent
.
4 0 0 4
(17E00410) CORPORATE INFORMATION MANAGEMENT

(Elective VI)
Objective:The objective of the course is to provide a broad outline of Information
Technology and its application at corporate business units and to understand all the issues
related to the IT management.
1. IT planning and strategy tools: Strategy analysis environment analysis-
Conducting strategy audit- Assessing opportunities and risks- Company technology
analysis Industry technology analysis Trajectories of technology.
2. Extending the enterprise: Organising for innovation Collaboration- Understanding
business networks: differentiation interdependence and ownership Designing hybrid
governance models- Building collaborative community- Emerging network business
models.
3. IT Alignments : Building the case for IT- leveraging infrastructure and creating
options- Components of internet working infrastructures Rise of internet working
business implications, Managing IT services : Availability facilities- uninterruptible
power Delivery- climate control security New service models.
4. IT outsourcing - Managing risk through incremental outsourcing- Outsourcing
advantages and disadvantages- Outsourcing opportunities- Managing relationships
with outsourcing agencies, Coordination and control of IT :Development stages of IT
in organising- Nolans model- Distributed data processing - Centralisation vs
decentralisation- drivers toward user dominance- Drivers towards centralised policy-
Coordination and location IT policy.
5. Project management: Project categories- Project management: stage in project
planning and controlling tools-Problems Towards effective project management,
Technology and innovation:Understanding technological developments- Technology
cycles-. Creative idea generation- Employee creativity R&D- Role in technology
development.
Text Books:
C,S,G,,Krishnamcaharyulu and Lalitha R. Management of Technology, Himalaya
Lynda M.Applegate, Robert D.Ausitn and F. Warren McFarlan, Corporate
Information strategy and Management, TMH
References:
SanjivaShnkar Dubey, IT strategy and Management, PHI.
Parag Kulkarni IT strategy for Business, Oxford.
V.K.Narayan, Managing Technology and Innovation for competitive Advantage,
Pearson.
C.K. Prahlad, The New Age of Innovation. TMH.
0 0 3 2
(17E00411) SEMINAR (Contemporary Issues on Business)
The objective of the seminar is to evaluate the skills required for the managers viz.,
communication skills, logical skills, analytical skills, presentation skills, persuasion skills,
decision making skills acquired by the students in the course of M.B.A and to analysethe
managerial capabilities.
Students are required to present a seminar on any contemporary issue of the business.

0 0 12 10
(17E00412) PROJECT WORK
Students are required to take up a project work, in which the student can choose
any specific problem of Industry or Industry based project work. Alternatively it can be
secondary source based or Field based project work. Before the commencement of the project
work each student is required to submit a synopsis indicating the objectives, Methodology,
Framework for analysis, Action plan with milestones in order to have clarity for the
subsequent work. The project should have an internal faculty as guide. The student shall
initiate project work immediately after II semester and evaluation shall take place in IV
semester
References:
Business Essentials: Research Project, Viva.
Paul Oliver:Writing Your Thesis, Sage.
M.K.Rampal&S.L.Gupta: Project Report Writing, Paragon International.
Michael Jay Polonsky: David S Waller: Designing and Managing a Research Project,
Sage.
Surendra Kumar: An Aid to Project Work, Paragon International.

Jntua Mba Syllabus All IV Semester 2017-18

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JAWAHARLAL NEHRU TECHNOLOGIAL UNIVERSITY ANANTAPUR

Course Structure and Detailed Syllabi (2017-18 onwards)

Objective of the course is to give a basic perspective of Management theories and

1. Role of Management Concept Significance Functions Principles of Management -

2.Decision Making & Controlling Process Techniques. Planning Process Problems

5. Organisational BehaviourOrganizing Process Departmentation Types Making

1. Introduction to Business Environment:- Meaning, Components of Business

Objective of this course is to understand the relevance of economics in business

1. Introduction to Managerial Economics: Definition, Nature and Scope,

Managerial Economics, D.N.Dwivedi,Eighth Edition,Vikas Publications

1.Introduction of statistics Nature & Significance of Statistics to Business, , Measures of

1. Fundamentals of IT:- Components of a system - Meaning and nature Role of IT in

(17E00108) COMMUNICATION LAB

Note :- 1) K-Van Solutions-Advanced communication Lab

The Objective of the course is to provide basic understanding of applications of information

The Experiments may be devised as per the following requirements

1. MS-Word-Creation of Document- Format Document-Text editing and saving-

The objective of the course is to provide basic knowledge of functional area of

1. Introduction:- Meaning of HR and HRM, Nature & Scope of HRM, Functions

Personnal and Human Resource Management Text and cases, P. Subbarao,

(17E00202) MARKETING MANAGEMENT

1. Understanding Marketing Management: Concepts of Marketing, Marketing

Objective of the course is to have a general understanding of statistics as applicable to

(17E00204) FINANCIAL MANAGEMENT

Financial management V.K.Bhalla ,S.Chand

Financial Management , Dr.V.R.Palanivelu , S.Chand

1. Introduction to OR: Meaning, Nature, Scope & Significance of OR - Typical applications

Introduction to O.R/Hiller & Libermann (TMH).

The Objective of the course is to enable students to understand the production

1. Concept of Communication Significance, Scope Communication Process Essentials

(17E00208) BUSINESS ANALYTICS LAB

Objective: To make the students apply information systems in business areas.

1. Accounting- Creation of company, Preparation of Ledger, Posting Trial Balance,

(17E00301) BUSINESS ETHICS AND CORPORATE GOVERNANCE

1. Business Ethics and Corporate Ethics Meaning, Importance, Functions, Unethical

Objective :The objective of the course is to impart students in understanding of green

1. Introduction to Green Management:The Concept of Green Management; Evolution;

Objective:The objective of the course is to make students understand the nature of

(17E00304) COST AND MANAGEMENT ACCOUNTING

1. Product Decisions : - Product Concepts Product Classification Consumer Goods and

Objective:The objective of the course is to provide an understanding of the human resources

Advances in Mobile Commerce Technologies, EE-Peng Lim, KengSiau, Idea Group

Mobile Commerce Applications, Shi, Nansi, Idea Group of Publishing

1. Introduction: The structure of financial system,Elements of financial system and

(17E00309) CONSUMER BEHAVIOR

Objective :In this era of Industrialization it is very significant to understand basics of

1. Legal frame work: evolution of labour laws in India labour legislations

1. Role of Distribution in Value discovery: Designing a distribution logistics system

(17E00315) ENTERPRISE RESOURCE PLANNING

1. Introduction to ERP: Overview of ERP,MRPI,MRPII and Evolution of ERP,

1. Introductionto Auditing :Definition, objective of Audit, Advantages and limitation of

Advertising & Promotion : George E.Belch,THM

1. Introduction to KM: Definition, scope and significance of Knowledge

Knowledge Management, Sudhir Warier: Vikas Publishing House.

1. Managing Data: Individual Data Management, Organisational Data Warehousing and

(17E00320)BUSINESS SIMULATION LAB

(17E00401) STRATEGIC MANAGEMENT

1. Introduction to e-business : Electronic business, Electronic commerce, difference

1. Introduction General structure of Networks ISO, OSI Reference Model.