Sw12e1ev XST
Sw12e1ev XST
Sw12e1ev XST
SW12E1S(P)/XST
SERVICE Manual
1. Product Features
2. Technical Points
4. Cautions in Servicing
5. Troubleshooting
6. How to Disassemble
8. Product Specifications
! Caution for the safety during servicing
1. Do not allow the customer to repair the product.
The person may be injured or the product life may be shortened.
2. Execute A/S after unplugging the power supply unit.
Be care of the electric shock.
3. Do not plug several plugs in the same outlet.
It may cause the fire due to overheat.
4. Check the damage, pressing or burning of the power plug or outlet.
Replace it promptly if it has problem.(It may cause the electric shock or fire)
5. Do not clean the main body with the water.
It may cause the electric shock and fire and shorten the product life)
6. The wiring of the harness shall be free from the moisture and tightened during serving.
It shall not be deviated by certain impact.
7. Remove any dust or filth on the housing section,wiring section,connection section during servicing.
Protect the cause of the fire such as the tracking,shortage and etc.
8. Check any mark of the moisture on the electrical parts, harness section and etc.
Replace the parts or remove the moisture.
9. Check the assembly status of the parts after servicing.
Maintain the status before servicing.
10. Pull out the power cord with holding the plug.
Be care of the electric shock and fire when the cord is damaged.
11. Unplug the power plug from the outlet when the wash machine is not used.
Be care of the electric shock and fire due to the strike of the lightening.
12. Do not use or store the spray or flammable materials(including gasoline,alcohol and etc.)
around the wash machine.
Be care of the explosion or fire due to the electric spark.
13. Do not put the bowl of water or wet laundry on the wash machine.
If the water is penetrated to the wash machine, this may cause the electric shock or fire.
14. Do not install the wash machine in the place where the snow or rain falls.
It may cause the electric shock and fire and shorten the product life.
15. Do not push the control buttons with the awl,pin, or sharp materials.
It may the electric shock and trouble.
16. Check the wash machine is leveled horizontally and installed properly on the floor.
The vibration may shorten the product life.
17. Joint the wire by the connector correctly.
When the wire is jointed by the tape, this may cause the fire due to the tracking.
18. When the wash machine is to be laid for the service, put the pad on the floor and lay the
product at side slowly.
If the wash machine is laid front, the relay may be damaged by the tub.
19. When the wash-heater is replaced, check it is inserted in the bracket-heater and screw the nut.
If the wash-heater is not inserted in the bracket-heater properly, this may cause the noise and
leakage since it is contacted to the drum.
1. Product Features
Detergent Compartment
COLD/WATER WATER
HOT/WATER SUPPLY
HIGH
MEDIUM
LOW WATER
LEVEL
SMALL
MINIMUM
1 TIMES
REMAINING TIME/MIN RINSE
2 TIMES ADDITION
3 TIMES
FUZZY
BEDDING
WOOL COURSE
SPIN ONLY
RINSE ONLY
POWER
LEVEL INDICATOR
START/PAUSE
1. Course Key
1) Before pressing the initial start key or while in pause, each time this key is pressed, one of the courses is selected in the follow-
ing order.
2) While in operation by the effective selection of the course, the input of this key is ineffective. However, it makes the input sound.
3) When changing the course after a Pause while in operation by the effective input of the Course key, the default value of each
cycle in the finally selected course is set even if each cycle (the number of rinsing cycles) has been changed by using the Manual
key in the previous course.
4) While in operation by the effective selection of the course, the input of all the keys except the Course key is effective.
However, during the spinning cycle, only the Start/Pause key and the Power key are effective.
5) The weight sensor functions only in the Fuzzy course and the Rinse Only course.
Each time the Water Level key is pressed,
Number of Rinse Addition Range 1-3 times 1-3 times 1-3 times 1-3 times 1-3 times
Rinsing
Cycles Default Value 2 times 3 times 2 times x 1 times
Spinning
Default Value 6 min 9 min 1 min 6 min x
Time
Default Value of Water
Supply Selection Cold water Cold water Cold water x Cold water
7) While in operation by the effective course key, the corresponding mode can be updated by the Rinse Addition key input.
However, the Rinse Off is skipped.
8) While in the initial stage of Power On (while the Fuzzy course is selected), after switching from the Fuzzy course to another
course before the Start key input, the corresponding mode can be updated by the Rinse key input.
9) While the Fuzzy, Bedding, or Wool course is in progress, press the Pause key and then the Rinse Addition key to increase the
number of the rinsing cycle.
Each time the Rinse Addition key is pressed, one is selected as shown below. (before entering the rinsing cycle)
E.g.) Fuzzy course One time Two times Three times Off
10) When the Fuzzy, Bedding, or Wool course is selected, the cycles are fully automatically proceeded.
11) When the Spin Only is selected, the Spin Only mode is carried out and the Rinse Addition key can be input. (before the Start
key input)
12) When the Rinse Only is selected, the Rinse Only mode is carried out.
Each time the Rinse Addition key is pressed, one is selected as follows. (before entering the rinsing cycle)
One time Two times Three times Off
13) On starting the selected course, the LED indicating the corresponding course is ON/OFF at 1 sec interval. While in Pause, the
LED is ON.
* 1) The LED for the Water Supply and Water Level are ON/OFF at 1 sec interval. When supplying water is done, it is kept ON.
2) The LED for the Rinse Addition is ON until the rinsing is done.
2) After selecting the Rinse Only and before inputting the Start key, one is selected by touching this key as follows.
3) While in progress of the Rinse Only mode, if the Course key is pressed, only the key input sound is produced.
4) While in progress of the Rinse Only mode, if the Pause key is pressed and then the Course key is input, the Rinse Only mode
is cancelled to switch to the selected mode.
5) When the number of the rinsing cycles is changed, one previously carried out is canceled and the finally selected one is applied.
6) While in operation or after a pause, this key can be input until the final rinse is done just before the draining cycle starts.
2) Each time this key is pressed, one is selected in the following order.
3) When the water supply selection is changed by inputting this key, the selected water supply maintains even if the course is
changed.
When changed to the Wool course, automatically cold water is selected. However, when changed to another course again, the
previous water supply selection is applied again.
5) While in supplying water, the lamp for the corresponding water supply flashes in the way of 1 sec ON/OFF.
Start Pause
3) When restarting after a pause, the delay time of the drive part is as follows.
Operation Mode Drive Part Operation Mode Pause Mode Operation Mode Remarks
Draining 4 sec
Draining/Stop
Motor
Draining 10 sec
Spin Mode Motor
(including
Intermittent Motor
10 sec
Spin) (ML)
2) Each time this key is input, one is selected in the following order.
3) When the Bedding course is selected, only the low water level or higher can be selected.
4) When the Wool course is selected, only the small water level or higher can be selected.
5) While a water level is selected, if the course is changed to the Wool or Bedding course after a pause, in case of the Bedding course, if
the previous water level is below the Low, the water level is automatically set to the High, however, if the previous water level is the Low
or higher, the previous water level is applied. In case of the Wool course, if the previous water level is below the Small, automatically
the high water level is set. However, if the previous water level is the Small or higher, the previous water level is applied.
6) After supplying water is done just before the motor runs, if the water level is changed by touching the water level key, the remain-
ing time is recalculated since the water supplying time for the corresponding water level is changed.
7) Changing washing time according to the water level in the Fuzzy course is applied only before the motor starts to run. After the motor
starts to run, washing is proceeded according to the washing time for the previous water level regardless of the water level change.
8) While is displayed as the initial data in the Fuzzy course, by inputting the water level key, the remaining time for the corre-
sponding water level immediately appears.
However, if the Start key is input in the initial stage of the Fuzzy without inputting the water level key, is displayed until the
weight sensing is done.
2) The water level selection is as follows. (Unit: water amount-l, Frequency: KHz)
3) The selection of the water supply valve-ON for each cycle according to the water supply stated in Paragraph 1) is as follows.
Note) 1. When only the hot water is selected, for the initial 20 sec of supplying water at the beginning of washing, the cold water
valve is on.
To avoid the damage of the cloth and to solve the detergent completely
2. While in rinsing, the water supply selection is applied only to the Rinsing 1 as shown in the table above. In the Rinsing
2 or later, only cold water is supplied.
4) While supplying water, the corresponding lamp is ON/OFF at 1 sec interval. When the water supply is done, the corresponding
lamp is on.
5) When supplying water is not done after the standard time allotted for supplying water is over, the remaining time does not
decrease.
6) When supplying water is done before the standard time allotted for supplying water is not over, the remaining time is compelled
to decrease according to the allotted time and then the next cycle starts.
7) When supplying water is not done 60 min later after starting the water supply, the Water Supply Error mode is carried out.
(including the water supply or the additional water supply for clearing the unbalance)
8) After supplying water is done, if the water level key is input and the selected level is higher than the previous one, water is sup-
plied to the selected level. Meanwhile, the motor is off and the remaining time is not reduced while in supplying water.
Water Supply Time 5 min 4 min 30 sec 4 min 2 min 30 sec 1 min 30 sec
10) While in operation, if the water level drops below the reset, water is supplied to the selected water level and then the operation
proceeds.
11) When the water level reaches the one that is one level lower than the selected level while in supplying water, the motor starts to
run with the default water current pattern. When the selected water level + 200 Hz are reached, the motor is off. (excluding the
small water level or lower)
* 1. Motor running time out 30 sec
2. This procedure is carried out in washing or rinsing as well.
Draining Time 2 min 10 sec 2 min 1 min 50 sec 1 min 30 sec 1 min 20 sec Excluding 50 sec delay
3) When the water level is higher than the reset in 15 min after starting the draining mode, the draining error mode is carried out.
The buzzer sounds 5 times and the pause mode is carried out.
4) If the Start key is input during the step 3), the error is cleared, the time out is set to 15 min again, and then draining begins.
2) The other functions are the same as those of the intermittent spin mode.
3) The spinning time after washing or rinsing, or the final spinning time is shown in the time chart.
4. Pause Mode
1) This mode is carried out by turning off ML for 1 min 30 sec and keeping the draining valve on.
2) When the door is open while in the pause mode of the rinsing cycle, the door open error occurs. When the door is closed again,
the restart mode is carried out.
3) When the door is open while in the pause mode of the final spinning cycle, the ending mode is carried out.
5. Draining Mode
1) The same as the draining mode of the washing cycle.
6. Rinsing Mode
1) When the selected water supply is done, rinsing starts according to the water level.
2) The rinsing time is 2 min 30 sec regardless of the number of rinsing cycles. However, in the Wool course, it is 2 min.
3) Table of Water Current Pattern during the rinsing cycle of each water level for each course (see the appendix)
2) In the Wool course, spinning is carried out by 10-sec ON and 5-sec OFF.
2) While in this mode, the end melody sounds and all the drive parts are off.
Meanwhile, 00 is displayed by 1-sec ON/1-sec OFF.
3) When this mode ends, the automatic power relay off is carried out.
4. Draining Error
1) When the water level does not drop below the reset in 15 min after draining begins.
2) The error melody sounds 5 times.
3) Display: 5E, 0.5 sec ON/OFF
4) How to clear: Inputting the Start key to start draining again
6. Unbalance Error
1) When the unbalance is detected for the third time during a spinning cycle
2) The error melody sounds 5 times.
3) Display: UE, 0.5 sec ON/OFF
4) How to clear: Opening and closing the door
Supplying water ON
OFF
RINSE ON
OFF
10 5 10 5 10 5 10 5 15
2) The softener is flushed at the final rinsing cycle. However, if the number of the rinsing cycles is adjusted to the higher number
while in flushing the softener, the valve for flushing softener is off and then water is supplied.
3) When the number of the rinsing cycles is adjusted to the higher number while in flushing the softener, flushing the softener stops.
Later when the final rinsing cycle starts, the softener is flushed for the remaining flushing time of the previous rinsing cycle.
4) When the pause mode is carried out while flushing the softener, flushing the softener stops. When restarted, the softener is
flushed for the remaining time.
2) When the power is restored, the paused cycle proceeds in the same way when the restart key is input.
However, the key input sound is not produced.
3) The power failure is detected when 60 Hz INT is not generated for 50 ms or longer. Clearing is carried out immediately after 60
Hz INT is generated for 450 ms.
3) Each time the Rinse Addition key is input at the step 2), the mode is selected as shown below.
01 02 03 04 05
Cold water (Cold water LED ON) Draining (Spin LED ON) Hot water (Hot water LED ON)
MR (Note 2) ML (Note 1 Rinse (Rinse LED ON)
* Note 1: L is ON on 8-SEG
* Note 2: r is ON on 8-SEG
9) When the Rinse Addition key is input while the corresponding mode is carried out by selecting a mode at the step 4), the mode
in progress is canceled to enter the mode designated by the Rinse Addition key. If the Start key is pressed at this time, the final-
ly selected mode is carried out.
(Unit: min)
High 5:00 18:00 2:10 1:00 1:30 5:00 2:30 2:10 1:10 2:00 1:30 5:00 2:30
Medium 4:30 18:00 2:00 1:00 1:30 4:30 2:30 2:00 1:00 2:00 1:30 4:30 2:30
Fuzzy Low 4:00 18:00 1:50 1:00 1:30 4:00 2:30 1:50 1:00 2:00 1:30 4:00 2:30
Small 2:00 12:00 1:30 1:00 1:30 2:30 2:30 1:30 1:00 200 1:30 2:30 2:30
Min 2:00 12:00 1:20 1:00 1:30 2:00 2:30 1:20 1:00 2:00 1:30 2:00 2:30
High 5:00 18:00 2:10 1:00 1:30 5:00 2:30 2:10 1:00 2:00 1:30 5:00 2:30
Bedding Medium 4:30 18:00 2:00 1:00 1:30 4:30 2:30 2:00 1:00 2:00 1:30 4:30 2:30
Low 4:00 18:00 1:50 1:00 1:30 4:00 2:30 1:50 1:00 2:00 1:30 4:00 2:30
High 5:00 6:00 2:10 1:00 1:30 5:00 2:00 2:10 1:00 0:30 1:00 5:00 2:00
Medium 4:30 6:00 2:00 1:00 1:30 4:30 2:00 2:00 1:00 0:30 1:30 4:30 2:00
Wool
Low 4:00 6:00 1:50 1:00 1:30 4:00 2:00 1:50 1:00 0:30 1:30 4:00 2:00
Small 2:30 6:00 1:30 1:00 1:30 2:30 2:00 1:30 1:00 0:30 1:30 2:30 2:00
High
Medium
Spin Low
Small
Min
5:00 2:30
Rinse 1 4:30 2:30
+ 4:00 2:30
Spin 4:00 2:30
2:30 2:30
2:00 2:30
(Unit: min)
High 2:10 1:00 2:00 1:30 5:00 2:30 2:100 1:00 9:00 1:30 79min 10sec
Bedding Medium 2:00 1:00 2:00 1:30 4:30 2:30 2:00 1:00 9:00 1:30 76min 30sec
Low 1:50 1:00 2:00 1:30 4:00 2:30 1:50 1:00 9:00 1:30 73min 50sec
1) When laying down the washer on the front side, if the floor is
uneven, put a stand on the floor, and then carefully lay down
the washer so as not to damage the out-case.
1) When replacing the suspension-bar assy, make sure that the front
and the rear are not switched each other and that the parts of other
models are not mixed. (During the spin, the violent vibration may
occur.)
Shape
DAMPER
CASE
AIR SEAL
Caution
1) Be cautious not to apply grease on the area where no grease should exist.
2) After replacing the damper, apply enough Albanian grease on the caller-suspension part.
Since there are few defective dampers among the recently produced ones owing to the thorough management, be
cautious when judging the product whether good or not.
10
cm
2) Level checking
Adjust so that the bubble of the level indicator is in the
center of the circle.
3) Leveling
If not level, adjust the leveling feet so that the washer is
level.
Be cautious not to put the hand under the leveling feet.
(It may cause to hurt the hand.)
1) After removing the 2 screws that fasten the top-cover and the
cover-T.C. together, gently push the cover-T.C. to the direction
of the arrow in the figure to separate it.
Remove the 3 screws (2 on the rear, 1 on the front) that
fasten the top-cover and the out-case together, gently
raise the rear side, and push it to the front in order to sep-
arate the top-cover and to turn it over.
Before turning over the top-cover, remove the screw that
fastens the earth-wire.
EARTH-WIRE
SCREW
2) Pressure-sensor
After pulling out the terminal of the pressure-sensor lead-wire,
widen the hook to remove the sensor.
While assembling the pressure-sensor, ensure that the air-
hose is not kinked and connected properly.
3) Water-valve
Remove the 3 terminals of the water-valve lead-wire. Then
remove the 3 screw-taps, TH that fasten the water-valve of the
assy-detergent inside the top-cover to disassemble the assy
water-valve.
Before assembling the water-valve, ensure that the seal-
detergent is not missing. (If the seal-detergent is missing,
water leaking occurs and it may cause the danger of a short.)
2) After removing the screws (2 on the rear, 1 on the front) that fix the
top-cover and the 1 screw that fixes the earth-wire, raise the rear
part of the top-cover assy and push it to the front to separate it.
3) Remove the 4 screws that fix the cover-tub and take out the cover-
tub.
6) Remove the 1 nut that fixes the assy-spin basket and the shaft
together by using the jig box and take out the assy spin basket.
7) Lay down the main body so that the front of the out-case faces
upward and the remove the 4 bolts that fix the saddle by using the
10 mm box.
8) Remove the 4 bolts that fix the shaft by using the 10 mm box and
take out the shaft-assy. (Please check that the condition of the
shaft is same as the figure on the right.)
(The Condition During Washing)
Assemble in reverse order of disassembling.
Since the front left side of the top-cover is fixed by the hook,
check that the hook is correctly fixed while assembling the top-
cover.
When diagnosing the problem or replacing the part, please ensure that the following instructions are followed
1) The static electricity on the plastic part of the washer or on your body may cause to damage the electronic components.
Therefore, before working on the PCB, earth by your body or touch the terminal of the washer power plug and the earth wire in
order to remove the current difference between your body and the washer.
2) Since the components on the PCB are coated with the urethane, they cannot be checked by the test rod of the tester. Therefore,
check them by carrying out the test mode in order to diagnose the problem according to the results.
5
3
9
6
7
8
11
11
10
13
12
15
12
14
16
3 4
8 7
9
11
13
10
12
14
22
21
16
25
17 24
18
23 26
20 27
19
15
28
13
11
1
15
2
17
14
12 4
5
10
18
7
20
8
9
6
2
16 15
3 1
6
(WITHOUT PUMP)
2
8
18
15
16 19
1
3
(WITH PUMP)
Model No SEW-12E1S(P)
Weight 53kg
High 90 liter Up to 10 kg (blanket 3.5 kg, wool 3.5 kg) 90g 61g
Medium 84 liter Up to 7.5 kg (blanket 1.5 kg, wool 1.5 kg) 84g 57g