Securedoc - Manual Cleanup

MANUAL CLEANUP
OF SECUREDOC
Technical Brief
WinMagic® Inc.
www.winmagic.com
Technical Support Email: support@winmagic.com
©Copyright 2014 WinMagic Inc. All rights reserved. Printed in Canada
This product uses AES encryption algorithms, which are currently under export restrictions. You cannot use this
product outside of the U.S. and Canada without an export permit.
WinMagic products are trademarked by WinMagic Inc. All other brand and product names are trademarks or
registered trademarks of their respective holders, and are marked as such in each initial appearance in this document.
Table of Contents
1. PRECONDITIONS................................................................................................................................3
2. CHECKING FOR PRECONDITIONS..................................................................................................3
2.1 Partial Encryption.................................................................................................3
2.2 SecureDoc cannot be cleanly uninstalled..............................................................3
2.3 Check for BootLogon Status.................................................................................5
3. KILL SDPIN............................................................................................................................................6
4. KILL SDSERVICE.................................................................................................................................8
5. DELETE WINMAGIC REGISTRY KEYS..........................................................................................10
6. DELETE WINMAGIC DRIVER KEYS..............................................................................................10
7. RENAME WINMAGIC DIRECTORY................................................................................................12
8. DELETE WINMAGIC DRIVERS........................................................................................................13
9. DELETE KERNEL DRIVER KEY......................................................................................................14
1. PRECONDITIONS
The procedure outlined in this document explains how to manually clean SecureDoc
drivers from a system in cases of corrupted installation or uninstallation.
Only proceed with the steps within this guide if and only if ALL the following
conditions apply:
1. Drive must not be partially encrypted
2. SecureDoc cannot be uninstalled from Add/Remove Programs
3. SecureDoc cannot be uninstalled through MSI Command Line Uninstall Procedure
4. BootLogon must not be installed on drive
Disclaimer: Failing to abide to Pre-Conditions can lead to unbootable OS and potential data
loss.
2. CHECKING FOR PRECONDITIONS
2.1 Partial Encryption
Use SDRecovery 3.0 and above to check for drive status. If drive status says
encrypting, do not proceed with the procedure outlined in this document.
Contact WinMagic Technical Support or the Partner within your region.
2.2 SecureDoc cannot be cleanly uninstalled
The clean uninstall procedure is to first decrypt the drive, uninstall BootLogon
and Uninstall SecureDoc from Add/Remove Program.
Alternatively, if drive is decrypted and BootLogon uninstalled, SecureDoc can
be uninstalled through the command line. First check the registry for SecureDoc
uninstall switch. It is different depending on the SecureDoc version.
 Open CMD as administrator and run the switch.
2.3 Check for BootLogon Status
If the value of the BootLogon = 1, do not proceed with this procedure. Contact
WinMagic Technical Support or the Partner within your region.
SDRecovery application is also an indicator as to whether BootLogon is installed.

3. KILL SDPIN
 Check if SDPin is running
 Right-click and End Task

 Delete SDPin from registry
4. KILL SDSERVICE
 As from SecureDoc 6.4, the option to stop the SDService is greyed out.
Versions prior to 6.4, this step is not required.
 First create the ‘SDServiceUninst’ DWORD key with a value of ‘2’

o The path is HKLM\Software\WinMagic\SecureDoc
 The option to stop the Service now becomes available. Proceed to Stop the
SDService.
 Delete the SDService key in the Registry

5. DELETE WINMAGIC REGISTRY KEYS
6. DELETE WINMAGIC DRIVER KEYS
 Delete the following entries under :
 PinFile
 SDDisk2k
 SDDToki
 SDDVD
 SDPswdSynchronizer
 SDUPC
 SDVCE
7. RENAME WINMAGIC DIRECTORY
Rename the WinMagic directory under Program Files to ‘WinMagicold’ or similar
8. DELETE WINMAGIC DRIVERS
Note if any of the driver files are locked, move them to a different folder, eg on the
Desktop. Delete the following driver files under Windows\System32\Drivers:
9. DELETE KERNEL DRIVER KEY
Remove SDDisk2K Kernel driver from the list to load upon boot
After deletion:

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MANUAL CLEANUP

©Copyright 2014 WinMagic Inc. All rights reserved. Printed in Canada

SDRecovery application is also an indicator as to whether BootLogon is installed.

 Check if SDPin is running

 Right-click and End Task

 First create the ‘SDServiceUninst’ DWORD key with a value of ‘2’

 Delete the SDService key in the Registry

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