Swot Analysis of Go Air
Swot Analysis of Go Air
Swot Analysis of Go Air
Strengths
Turnaround time for aircraft is limited & substantially lower than other airlines in its category
Strong promotional campaigns & marketing has placed it in the forefront of low cost carriers in
India
0 fare scheme has proved to help company catapult itself ahead of the competition
Well connected routes within in India including remote locations such as Nashik, etc that are
only serviced by Go Air
Highly trained & efficient ground staff, in-flight & catering team.
Tie-ups with various travel agents & travel sites already in place with a efficient online & phone
booking service.
Weakness
Opportunities
Improvement in the aviation sector specially with new planes being launched the company can
lease newer models & start better services on existing routes
Can seeks to add international routes on the model of air asia
Can extend into new avenues in aviation such as helicopter or private jet leasing which are on
the rise in the Indian Sub –continent
Can extend shopping line to suit a variety of client’s right from luxury products to food &
beverages. Along with this the food & beverage menu can be rotated in order for better
customer satisfaction
Reduction in delays through efficient utilization of time slots allocated by airport authorities
Corporate tie ups
Cargo planes
Threats
New low cost airlines such as Air Asia & Indigo airlines which offer better services along with
international routes
Many full fledge airlines offer more benefits to clients such as personal notification of flights,
delays & so
Mergers of low cost airlines with major airlines such as Deccan airlines with Kingfisher Airlines
Courier companies with private fleet that offer reduced pricing
Suggestions:
I feel that even though Go Air was a pioneer in the low cost airline race in India it has over the time
lost its value in the market through bad brand management & poor on time services. The company
has to either find a partner who has experience in brand imaging to project the airline at par with its
competitors or do a radical analysis of its core business. The core of the business has to be
remodeled so as to accommodate a steadily growing top line, employee satisfaction which would
ultimately lead to better customer satisfaction. Being a low cost airline the margins for such a
change would be strained but the cost-benefit factor would be seen in the long run. I would
recommend the company to
Focus on getting more flights within the 99% on time schedule as publicized by competitor
Indigo Airlines. This would take time & could be a long term strategy but is definitely needed
to remodel the airlines image
A frequent flier program could be introduced which would allow fliers to earn miles or credit
which could be redeemed after collection of sufficient points. This would help get people to
fly more often with the airline.
A proper marketing strategy should be adopted after appropriate survey of the populous
conducted. Promotional activities should be undertaken to attract people to the airlines.
International routes specially to holiday destinations such as Malaysia, Singapore, China, etc
should be researched. Feasibility study for the same should be carried on before
implementation.