2LPQualified Guide PDF

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LPQualified (LPQ) POWERED BYTHE LOSS PREVENTION FOUNDATION

Serving the Loss Prevention Industry


The Loss Prevention Foundation is a not-for-profit 501 c (6) organization founded in 2006 by industry leading
professionals to serve the loss prevention industry. Our mission is to advance the profession by providing relevant,
convenient and challenging educational resources. We support this mission through a variety of ever-expanding
initiatives, including two certification programs, on-line educational resources, a career-oriented membership
program, student scholarships and a college and university program.

www.losspreventionfoundation.org/certification.html

The LPQualified* (LPQ) is a certification designed to provide a benchmark education for loss prevention managers,
supervisors, store managers, college students, select hourly employees, and anyone interested in the career field .
It is also an excellent refresher course for new District LP Managers, corporate LP support personnel or those who
have limited or no field experience. The LPQ was created with input from more than 170 loss prevention
professionals from more than 75 of today's leading retail companies.

*The LPQ qualifies towards Bachelor credits at Fairleigh Dickinson University & Master's credits at Eastern
Kentucky University.

To earn certification, you must pass the LPQ proctored exam (100 multiple choice questions) offered at locations
throughout the US. While you are not required to purchase the LPQ course prior to taking the exam, it is the best
study tool available.

The LPQ coursework is composed of 3 modules with 25 detailed sections . Curriculum focuses on :

1. The Retail Environment


2. Becoming a Successful Business Person
3. Loss Prevention Basics and Tools

Each module includes section review questions, practical applications, and a practice exam at the end of the course.
The course is delivered 100% online, includes more than 500 pages of text, 65 video demonstrations & nearly 500
pictures . It is self paced with no hardcopy or CD . A study gopher allows for note taking which can be printed .

Module 1 Module 2 Module 3


Retail Environment Becoming a Successful Loss Prevention Basics
Business Person and Tools
• Foundations of Loss
Prevention • A Professional Approach • Vocabulary and Terminology
• Basic Retail Business • Ethics and Conduct • External Theft
Operations • What You Should Expect • Internal Theft
• The Causes Behind Loss • Career Growth • Interviewing as a Tool
• Shrink Awareness • Communications Skills • Civil Recovery and Restitution
• Establishing a Controlled • Building Relationships • Courtroom Procedures
Environment • Diversity • Physical Security
• Workplace Safety • Harassment Awareness • Crisis Management and
• Conflict Resolution Emergency Response
• Auditing
• Employment Screening

For more information on the programs offered by The Loss Prevention Foundation, visit www.LossPreventionFoundation.org or call
866-433-5545 or 704-837-2521. The Foundation is a not-for-profit 501 c (6) organization founded by leading industry professionals
to serve the loss prevention industry.

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