Training of Trainers (TOT) Process Note

SCOPE: Training of Trainers - RASCI Certified Trainers/ Experienced Trainers/ Fresh Trainers

Objectives:
• To ensure that each trainer is certified on National Skill Qualification Framework (NSQF)-aligned
Qualifications Pack/National Occupations Standards (QP/NOS) prior to training batch
commencement across skilling verticals.

• To ensure quality training delivery aligned with the QP/NOS.

• To enhance the horizon of knowledge & skills of trainees to impact employability.

• To create a cadre of competent NSQF-certified trainers in the Retail Industry for sustained
learning and skill transformation.

TOT Overview:
 Defined entry level requirements – Trainers shall be permitted to undergo the TOT
programme on establishing their eligibility. Eligibility criteria for trainers based on a
combination of educational qualification and relevant industry experience has been defined
on job role basis by RASCI.
 Training of trainers have been classified into two training models based on defined pre-
screening criteria:
 An existing trainer (Recognition of Prior Learning [RPL] Mode)
• An existing trainer is the one who meets the requisite education qualification,
relevant industry experience, and possess a minimum of 1 year of training
experience.
• Acknowledging the experience of an existing trainer in the Indian Vocational
Education Training (VET) system, the existing trainer is required to undergo RPL
mode of TOT for certification. RPL mode includes just the assessment and
certification.
 A new trainer (Normal Mode)
• A new trainer is the one who meets the pre-requisite criteria defined by RASCI.
• A new trainer would have to undergo Normal mode of TOT i.e. a 10-day long
programme, wherein applicant would be oriented and certified on domain skills
as well as training delivery skills (Platform skills).
 Standardized structure of TOT models and recommended fee for training and assessment
 Availability of pre-read materials
 Trainer qualification has been linked to the NSQF, getting a recognized certificate would lead
to better trainer’s professional recognition, higher esteem, and demonstration of
competence to employers.
 Certification of TOT is a two-layered process – Layer 1 is Domain certification and layer 2 is
on platform skills.
 Grading system for Trainers is provided based on the defined assessment criteria
 Standardized model for certification of Master Trainers
 Process guidance on conducting TOT program

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Table I: Pre-screening Criteria - RPL Mode:

Minimum 12th pass or Retail Diploma/Graduate.

Educational
Qualifications
Experience  12th pass with 4 years of experience in Retail Store Operations or Sales including
minimum 1 year of supervisory experience
OR
 12th pass with 4 years of experience in Retail Store Operations or Sales including
minimum 1 year of training experience
OR
 Retail Diploma/Graduate with 2 years of experience in Retail Store Operations or Sales
including minimum 1 year of supervisory experience
OR
 Retail Diploma/Graduate with 2 years of experience in Retail Store Operations or Sales
including minimum 1 year of training experience

Table II: Pre-screening Criteria - Normal Mode

Minimum 12th pass or Retail Diploma/Graduate.

Educational
Qualifications
Experience  12th pass with 4 years of experience in Retail Store Operations or Sales

OR

 Retail Diploma/Graduate with 2 years of experience in Retail Store Operations or Sales

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Table III: Grading Matrix for Trainers

Grade Certification Assessment Criteria Remarks Features

& Validity Domain Platform
Score Score
(All (NSQF
NSQF Level 5 &
Levels) 6)
A TRAINER – 90% and 90% and Less than 90%  Refresher
‘A’ Grade Above above in any one course after 2
Assessment years
Trainer results in lower  Preference for
Certification grade, as per the International
validity – 2 applicable case Skill training
years Centers
 Possibility of
better
compensation
B TRAINER – 80% to 80% to Less than 80%  Refresher
‘B’ Grade 89% 89% in any course needed
Assessment after 1 year of
Trainer results in lower previous
Certification grade, as per certification
Validity – 1 applicable case
year
C PROVISION 70% to 70% to Less than 70%  Re-
AL 80% 80% in any assessment
TRAINER Assessment within 6
results in fail months
category
NOT NOT Below Below -  Repeat ToT
CERTIFIED CERTIFIED 70% 70%

For more details, please refer Draft Guidelines On Training Of Master Trainers, Trainers
And Assessors (version 3.1) issued by NSDC at
https://www.nsdcindia.org/New/sites/default/files/files/Draft-Guidelines-on-ToT-and-
ToA-V3.1-NQAF-compliant-20072017-04-08-2017.pdf

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 RASCI TOT Process Flow

Trainer Profile submission by RASCI-affiliated Training Partners

RASCI-affiliated Training Partners to submit Trainer Profiles (CVs, Experience/appointment letters,
highest qualification certificate/mark sheet, Aadhaar card copy) and details in Master format to RASCI
for Approval

Profile Verification by RASCI

RASCI to review profiles and provide feedback within 72 hours of receipt of complete trainer profiles

Profiles Approved Profiles Approved Profiles Rejected

for RPL Mode for Normal Mode
(Refer Annexure I (Refer Annexure II
for Process Flow) for Process Flow)

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 Annexure I
TOT RPL Mode Process Flow

Profile Approval by RASCI

RASCI approves eligible profiles for TOT RPL mode

Fee Payment to RASCI Account

After receiving approval from RASCI, VTP makes the required payment (INR 1800 per Trainer for domain
and platform skills assessment)

Enrolment of Trainers for TOT

On receipt of TOT assessment fee payment, RASCI provides pre-read materials (Annexure III) for trainers
and shares Master format with RASCI TOT Assessment Partner (AP) for scheduling assessments

If the requested TOT batch size is <15 If the requested TOT batch size is >15 trainers,
trainers, AP conducts online domain VTP may opt for offline (classroom mode) or
assessment (on RASCI QP/QPs) on the online assessment. For offline assessment, a prior
mutually agreed date (within 7 days from the notice of one week is required.
receipt of payment)

Domain Skills Assessment Result Declaration

Domain assessment results will be shared with the VTP by RASCI within 3 working days from the date of
assessment

Platform Skills Assessment

For trainers who score 70% and above in the domain assessment, platform skills assessment will be
conducted on Trainer QP (MEP/Q0102) within 7 days from the domain skills assessment result
declaration date

Final Result Declaration (Domain & Platform Skills)

Final results will be declared by RASCI within 7 days of platform skills assessment

Format A submission by VTP

VTPs to submit completely filled “format A” with RASCI within 2 working days from result declaration date

Certificate Generation
RASCI will issue provisional letters to qualified candidates within 7 days of receipt of format A

Score between 70- Score = or >80%

Score < 70% Score >90%
79%  Certified Trainer  Certified Trainer (Grade A)
FAIL
 Provisional pass (Grade B)  Provisional letter with 1-
 Provisional letter with  Provisional letter with Year validity will be issued
six-month validity will 1-Year validity will be by RASCI within 7 days of
be issued by RASCI issued by RASCI within result declaration
within 7 days of final 7 days of result  Eligible for Master Trainer
result declaration declaration certification
Notes: 5
 Assessments are done in digital mode with comprehensively auditable trails
 Certificates will be issued once the TOT process is integrated into SDMS.
Table IV: Structure of TOT Model for an Existing Trainer (RPL Mode)
STRUCTURE OF ToT MODEL – EXISTING TRAINERS
Stages of ToT Orientation Assessment & Duration Fee
Certification
Domain Skills Pre-assessment Mandatory Minimum 1 Day  INR 1200 in
material recommended case of digital
(mandatory) (online)
Platform Skills Pre-assessment assessment
material  INR 1800 in
(mandatory) case of
classroom
assessment at
TOT center

Table V: Possible scenarios for an Existing Trainer certification (RPL mode)

SCENARIO DOMAIN PLATFORM CERTIFICATION FURTHER
ASSESSMENT ASSESSMENT ACTION
SCORE SCORE
Case 1.a: Domain and For all NSQF Level 5: 90% Trainer Certificate Qualified.
Platform with 90% levels: 90% and and above (Grade A ) CERTIFIED
and above above TRAINER
Case 1. b: For all NSQF Level 5: 80% to Trainer Certificate Qualified.
Domain and Platform levels: 80% to 89% (Grades B) CERTIFIED
pass with 80% and 89% TRAINER
above
Case 2: For all NSQF Level 5: 70% to Provisional Trainer No re-assessment.
Domain pass (80% and levels: 80% and 79% score authorization valid Enroll for complete
above) and platform above for six months TOT batch as
provisionally pass NEW TRAINERS
(70% to 79%)
Case 3: For all NSQF Level 5: 80% Provisional Trainer No-reassessment.
Domain Provisionally levels: 70% to and above authorization valid Enroll for complete
Pass (70-79%) and 79% for six months TOT batch as
Platform Pass (80% NEW
and above) TRAINERS
Case 4: For all NSQF Level 5: 70% Provisional Trainer No-reassessment.
Domain Provisionally levels: 70% to to authorization valid Enroll for complete
Pass (70-79%) and 79% 79% score for six months TOT batch as
Platform
NEW
Provisionally
Pass (70% to 79%) TRAINERS

Case 5: For all Levels Level 5: No certificate and Enroll for complete
Domain fail (<70%) Domain < <70% not eligible for re- TOT batch as
and platform fail 70% score assessment NEW
(<70%)
TRAINERS

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 Annexure II
TOT Normal Mode

Table VI: Structure of TOT Model for a New Trainer (Normal Mode)

STAGES OF TOT TRAINING/ ASSESSMENT TOTAL DURATION FEE

ORIENTATION

Domain Skills 2 days / 16 hrs (min) 1 day 3 days INR

9000/candidate
Platform Skills 6 days / 48 hrs (min) 1 day 7 days

COMPLETE TOT 8 days / 64 hrs (min) 2 days 10 days

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 TOT Normal Mode (10 days) Process Flow

Profile Approval by RASCI

RASCI approves eligible profiles for TOT Normal mode (batch size should be = or > 10 trainers)

Fee Payment to RASCI Account

After receiving approval from RASCI, VTP makes the required payment

Sharing of TOT Calendar and Enrolment of Candidates

RASCI shares Master format & TOT calendar with the VTP and conducts TOT on mutually agreed dates at
TOT centre/VTP centre. The training and assessment are conducted as per the above structure (Table VI).

Domain Training and Assessment

2 days of Training on Domain skills will be conducted on RASCI QP, followed by 1 day of assessment

Domain Assessment Result Declaration

Domain assessment results will be declared by RASCI

Platform Skills Training and Assessment

For trainers who score 70% and above in the domain assessment, 7 days of platform skills training will
be conducted on Trainer QP (MEP/Q0102), followed by 1 day of assessment

Final Result Declaration

Results will be declared by RASCI within 7 days of platform skills assessment

Format A submission by VTP

VTPs to submit completely filled “format A” with RASCI within 2 working days from the date of result
declaration

Certificate Generation
RASCI will issue provisional letters to qualified candidates within 7 days of receipt of format A
1
1
Score between 71- Score = or >80%
Score < 70% Score >90%
79%  Certified Trainer
FAIL  Certified Trainer (Grade A)
 Provisional pass (Grade B)  Provisional letter with 1-Year
 Provisional letter with  Provisional letter validity will be issued by
six-month validity will with 1-Year validity RASCI within 7 days of result
be issued by RASCI will be issued by declaration
within 7 days of result RASCI within 7 days  Eligible for Master Trainer
declaration of result certification
declaration

Notes:
 Assessments are done in digital mode with comprehensively auditable trails 8
 Certificates will be issued once the TOT process is integrated into SDMS.
Table VII: Possible Scenarios on Certification of a New Trainer (Normal Mode)
SCENARIO DOMAIN PLATFORM CERTIFICATI FURTHER
ASSESSMENT ASSESSMENT ON ACTION
SCORE SCORE
Case 1. a: For all NSQF Level 5: 90% and Trainer Qualified Trainer
Domain and Platform levels: 90% and above Certificate –
pass with 90% and above Grade A
above
Case 1.b: For all NSQF Level 5: 80% and Trainer Qualified Trainer
Domain and Platform levels: 80% and above Certificate -
pass with 80% and above Grade B
above
Case 2: For all NSQF Level 5: 70% to Provisional Re-assessment on
Domain pass (80% levels: 80% and 79% score Trainer platform QP within
and above) and above authorization six months.
platform valid for six
provisionally pass months
(70% to 79%)
Case 3: For all NSQF Level 5: 80% and Provisional Re-assessment on
Domain levels: 70% to above Trainer domain QP within
Provisionally Pass 79% authorization six months
(70-79%) and valid for six
Platform Pass (80% months
and above)
Case 4: For all NSQF Level 5: 70% to Provisional Re-assessment on
Domain levels: 70% to 79% score Trainer Domain and
Provisionally Pass 79% authorization Platform QP within
(70-79%) and valid for six six months
Platform months
Provisionally Pass
(70% to 79%)
Case 5: For all NSQF Level 5: Less than No certificate Repeat ToT
Domain pass (80% levels: 80% and 70% and not eligible
and above) and above for re-assessment
platform fail (<70%)
Case 6: For all NSQF Level 5: 80% and No certificate Repeat ToT
Platform pass (80% levels: Less than above and not eligible
and above) and 70% for re-assessment
domain fail (<70%)
Case 7: For all Levels Level 5: <70% No certificate If interested, repeat
Domain fail ( <70%) Domain < 70% score and not eligible the ToT modules for
and platform fail for re-assessment both Domain and
(<70%) Platform

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 ANNEXURE III
A. TEMPLATES
Download Master Format and Format A from:
https://drive.google.com/open?id=1SL4q3RxdvAdfNUvKT9-D5Ao0bP5HuGVW

B. PRE-READ MATERIALS

To Download Self-Learning Material, please refer: https://drive.google.com/open?id=1p55bO-

xlSRuugTiXHLBp7O-r7Pl4hTGp

Link to Retail QPs: http://rasci.in/National-Occupational-Standards.php

Link to Trainer QP: https://drive.google.com/open?id=1p55bO-xlSRuugTiXHLBp7O-r7Pl4hTGp

Link to Facilitator guides:

Retail Trainee Associate:

https://www.nsdcindia.org/New/sites/default/files/FG_RAS_Q0103_Low%20Res_Trainee%20Associate%
2023-10-17.pdf

Retail Sales Associate: https://www.nsdcindia.org/New/sites/default/files/FG-RAS-Q0104-

Low%20Res%20_New_Sales%20Associate-9-11-17.pdf

Distributor Salesman:
https://www.nsdcindia.org/New/sites/default/files/FG_RAS_Q0604_Low%20Res_Distributor%20Salesm
an%2023-10-17.pdf

C. FEE STRUCTURE

1. RPL MODE

 Assessment Fee: INR 1800 per participant

Domain QP assessment cost Rs. 600/-

Platform QP assessment cost Rs. 600/-

Admin cost (infra support, mobilization, one day lunch and refreshment) Rs. 600/-
TOTAL: Rs. 1800/-
• Any cost, above the ToT fee such as Travel, Boarding/lodging, etc. to be borne by the Parent
Training center (where Trainer is currently employed) or the Trainer, in the case of freelancers.

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2. NORMAL MODE

 Training fees per trainer: INR 9,000/- per QP for a 10-day program (inclusive of assessment
fee)

3. HYBRID MODEL (2-day training on Domain Skills + 2-day training on Platform Skills + 1-day
domain & platform skills assessment)
 Training fees per trainer: INR 5,000/- per QP for a 5-day program (inclusive of assessment
fee)

D. PAYMENT PROCESS

Details for Training / Assessment Fees via NEFT / RTGS are as under and request you to
send confirmation mail of the payment
at kartik.salian@rasci.in; tushar.pandya@rasci.in; affiliations@rasci.in

Name of the Account: Retailers Association's Skill Council of India

Account No: 042694600000026

Bank Name: YES Bank Ltd.

Bank Branch: Sakinaka

IFSC Code: YESB0000426

Note: Cash deposit, Cheque Deposit, or NEFT through personal bank accounts is
not acceptable; payments have to be made only through NEFT / RTGS from the
registered bank account of Partners.

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