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    5 Whys 5 Whys C & E C & E: Root-Cause Analysis: 5 Why's

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    salva
    The document discusses various root cause analysis tools including the 5 Whys technique and fishbone diagrams. The 5 Whys helps to quickly identify the root cause of a problem by asking "why" five times to determine the relationship between different root causes. Fishbone diagrams break problems down visually and show how various causes in categories like materials, machines, methods, and measurements interact. Both tools help analyze problems and identify their root causes.

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    5 Whys 5 Whys C & E C & E: Root-Cause Analysis: 5 Why's

    Uploaded by

    salva
    262 views6 pages
    The document discusses various root cause analysis tools including the 5 Whys technique and fishbone diagrams. The 5 Whys helps to quickly identify the root cause of a problem by asking "why" five times to determine the relationship between different root causes. Fishbone diagrams break problems down visually and show how various causes in categories like materials, machines, methods, and measurements interact. Both tools help analyze problems and identify their root causes.

    Original Description:

    porque no?

    Original Title

    5 Why Analysis

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    The document discusses various root cause analysis tools including the 5 Whys technique and fishbone diagrams. The 5 Whys helps to quickly identify the root cause of a problem by asking "why" five times to determine the relationship between different root causes. Fishbone diagrams break problems down visually and show how various causes in categories like materials, machines, methods, and measurements interact. Both tools help analyze problems and identify their root causes.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    262 views6 pages

    5 Whys 5 Whys C & E C & E: Root-Cause Analysis: 5 Why's

    Uploaded by

    salva
    The document discusses various root cause analysis tools including the 5 Whys technique and fishbone diagrams. The 5 Whys helps to quickly identify the root cause of a problem by asking "why" five times to determine the relationship between different root causes. Fishbone diagrams break problems down visually and show how various causes in categories like materials, machines, methods, and measurements interact. Both tools help analyze problems and identify their root causes.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    of 6
    At a glance
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    The key takeaways are that the 5 Whys technique helps identify root causes of problems and the benefits include quickly learning and not requiring statistical analysis. A fishbone diagram or cause-and-effect diagram visually shows potential causes for a specific problem or quality issue.

    The 5 Whys technique is a root cause analysis method used to determine the underlying cause of a problem by repeating the question 'Why?' each time an answer is given. It helps identify the relationship between different root causes.

    A fishbone diagram or cause-and-effect diagram visually shows potential causes for a specific problem or quality issue. It breaks problems down, displays possible causes graphically, and shows how various causes interact.

    Root-Cause Analysis: 5 Why's

    Benefits Of The 5 Whys.


    It helps to quickly identify the root cause of a problem.
    It helps determine the relationship between different root causes of a problem.
    It can be learned quickly and doesn't require statistical analysis to be used.

    When Is 5 Whys Most Useful?


    When problems involve human factors or interactions.
    In all types of business situations whether solving a lean manufacturing or for any other business problem.

    C&E 5 Whys
    Problem Solution - 5 Why's Analysis Worksheet

    Part Number: Date: Area: Product/Process:

    Problem Description:

    Use this route to specify the nonconformity that is being investigated. Root Causes

    Corrective Action &


    Therefore Responsibility Date
    Why? A
    Therefore
    Why?
    Therefore
    Why?
    Therefore A
    Use this route to investigate why Why?
    the problem wasn’t detected Therefore
    Why?
    Therefore
    Why? Why? B
    Therefore
    Why?
    Therefore
    Why?
    Therefore B
    Use this route to investigate the Why?
    root cause of the system. Therefore
    Why?
    Therefore
    Why? Why? C
    Therefore
    Why?
    Therefore
    Why?
    Therefore C
    Why?
    Therefore
    Why?

    Why?
    Problem Solution Completed: Solution Date: Break point of the change in the process: Implementation Date:
    Problem Solution Completed: Solution Date: Break point of the change in the process: Implementation Date:
    Fishbone

    Root Cause Identification Tool

    (complete for product involved in quality issue)

    Machine Material Measurement

    Problem
    Statement

    Method Manpower Environment

    Cause and Effect (Fishbone Diagrams)

    A cause and effect (fishbone) diagram:

    ● Breaks problems down into bite-size pieces.


    ● Displays many possible causes in a graphic manner.
    ● Is also called a cause & effect, 4-M or Ishikawa diagram.
    ● Shows how various causes interact.
    ● Follows brainstorming rules when generating ideas.

    A fishbone session is divided into three parts: Brainstorming, prioritizing, and development of an action plan. Identify the problem statement and
    brainstorm the categories in a fishbone diagram. To prioritize problem causes, polling is often used. The three most probable causes may be circled
    for the development of an action plan.

    Generally, the 4-M (manpower, material, method, machine) version of the fishbone diagram will suffice. Occasionally, the expanded version must be
    used. In a laboratory environment, measurement is a key issue. When discussing the brown grass in the lawn, environment is important. A 5-M
    and E Schematic is shown in the above illustration.

    Material Machine Man


    Insufficient Training
    Variation in Tolerance
    Wear and Tear Keypunch errors
    1. Plating
    Over Issue updates not made
    2. Material thickness 1. Worn numbers on scale keys
    3. Scrap & Foreign Elements 2. Containers broken Pulled wrong parts from location
    4. Lengths
    Reduce incoming
    receipt errors from 4%
    to 1% of transactions
    Wrong part numbers from dept
    Scale #2 more accurate Suspect pan tare weights
    than scale #1 Pulled wrong parts from location Vendor counts accepted
    Scale Calibration
    Non-standard sampling procedure
    Three different scales (inadequate sample quantity)
    Pulled wrong parts from location
    Tare weights not on pans
    Interruptions

    Measurement Environment Method


    IS-IS NOT MATRIX

    Problem: Is Is Not Distinctions

    What occurs, what objects


    are affected?

    Where does the problem


    occur?

    When does the problem


    occur?

    Extent of problems

    Who is involved?

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