CURRICULUM of COMPETENCY UNIT (CoCU)

Sub Sector INFRASTRUCTURE SUPPORT

Job Area COMPUTER SYSTEM OPERATION
Competency Unit Title COMPUTER SYSTEM SET-UP

The person who is competent in this CU shall be able to assemble computer hardware, computer peripheral and
installs the software and make the computer ready to be used. Upon completion of this competency unit, trainees will
be able to: -
 Analyse job request/change order
 Prepare computer set-up tools, computer hardware parts and computer software
Learning Outcome  Set-up computer hardware
 Carry out computer software installation
 Set-up computer peripherals
 Carry out unit functionality test
 Prepare computer system set-up report

Competency Training
Competency Unit ID 1 Core Level 3 300 Hours Credit Hours 30
Type Duration

37
 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

1. Analyse job i. Types of computer, such 9 hours Lecture i. Types of

order / change as: computer,
request  Desktop peripheral and
 Laptop its software
- ultra book identified
- net book
 Thin client ii. Computer
system work
function defined

ii. Computer system

software
 Computer software
- Operating system
o Licensed
o Open
source
- Productivity suite:
o Licensed
o Open
source
- Application:
o Licensed
o Open
source

iii. Computer peripherals,

such as:
 Input: Keyboard,
mouse, Scanner
 Output: Monitor,
Printer, speaker

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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

i. Identify types of 21 hours Demonstration,

computer, peripheral and practical
and software
ii. Define computer
system work function

Attitude:
i. Detail and
precise in
interpreting
computer system
software and
peripheral
ii. Analytical
mind in identifying
user’s needs and
requirements

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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

2. Prepare i. Computer hardware 13 hours Lecture

computer compatibility check-up, i. Computer
set-up tools, such as: hardware
computer  Computer compatibility
hardware parts components determined
and computer specification:
software - Processor
- RAM
- Motherboard
- Hard disk

 Power supply ii. Computer

specification: Operating
- 110V System and
- 240V software
information
ii. Computer Operating defined
system and software
information, such as: iii. Computer cable
 Software Version connector
 Chips Architecture prepared
- 32 bit
- 64 bit iv. Connector
orientation,
iii. Types of computer computer
cable connector, such monitor
as: connector and
 Network connector plug layout
RJ45 determined
 Phone connector
RJ11 v. Computer
system set-up
iv. Connector orientation, tool prepared.
such as:
vi. Electrical safety
 Power cable
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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

i. Determine computer 32 hours Demonstration

hardware compatibility: and practical
 Computer
components
specification
 Power supply
specification
ii. Define computer
operating system and
software information
iii. Prepare computer cable
connector
iv. Determine connector
orientation, computer
monitor connector type
and plug layout type
v. Prepare computer
system set-up tools.
vi. Adhere electrical safety
requirements
vii. Upkeep work area
cleanliness and hygiene
Attitude:
i. Thorough in
determining
computer
hardware
compatibility
ii. Cautious in
preparing
hardware,
software and set-
up tools

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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

3. Set-up i. Computer hardware 27 hours Lecture i. Computer

computer components installation hardware
hardware  Processor components
 Mother board installed
 Network card
 Memory module
 Graphic card
 Sound card ii. Computer
casing installed
 Power supply
 Cooling Fan
iii. Computer
 Hard disk warning alarm
 Storage media interpreted
 Optical drive
 Casing iv. Power On Self
 Heat sink Test (POST)
 Thermal paste messages
defined
ii. Types of Computer
casing, such as:
 Mini tower
 Medium tower
 Desktop casing
 Full tower

iii. Types of computer

casing/cover installation
 Plug and play casing
 Customised casing,
such as:
- Cooling system:
o System Fan:
2 fans, 6 fans
o Air-condition
- Hard disk bays:
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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

i. Install computer 63 hours Demonstration

hardware components and practical
 Processor
 Mother board
 Network card
 Memory module
 Graphic card
 Sound card
 Power supply
 Cooling Fan
 Hard disk
 Storage media
 Optical drive
 Casing
 Heat sink
 Thermal paste

ii. Install computer

casing/cover
iii. Interpret computer
warning alarm
iv. Define power on self
test (POST) messages

Attitude:
i. Detail and
systematic in
installing
computer
hardware
components and
computer casing
ii. Thorough and
details in defining
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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

4. Carry out i. Computer Operating 18 hours Lecture i. Computer

computer system installation Operating
software  Types of Operating system installed
installation system and its
version ii. Computer
- Licensed devices driver
- Open source installation
 Operating System carried out
Licensing
- Open source iii. Software
- Licensed application
products installation
executed
ii. Types of computer
devices driver, such as: iv. Computer
 Graphic driver system software
 Sound card driver update
 Chipset driver performed
 Network driver
v. Computer
 Monitor driver
security verified
iii. Software application
vi. Software back-
installation:
up performed
 Minimum installation
requirement
- Hard disk space
- Memory
- Processor
- Optical drive

 Installation license
key

iv. Software update

44
 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

i. Install computer 42 hours Demonstration

operating system and practical
ii. Execute computer
devices driver
installation
iii. Perform software
application installation
iv. Carry out computer
system software update
v. Verify computer
security verification,
vi. Perform software back-
up Attitude:
i. Accurate and
systematic in
installing
computer
operating system
and devices
driver
ii. Cautious in
carrying computer
software
installation and
software back-up

Safety/Environment:
i. Adhere to work
area safety
requirement
ii. Adhere to
manufacturer
instruction
manual

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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

5. Set-up i. Types of peripherals, 9 hours Lecture

computer such as: i. Types of
peripherals  Printer computer
 Scanner peripheral and
 Multi function cables
 Uninterrupted Power determined
Supply (UPS)
ii. Peripheral
ii. Types of computer driver
peripheral cables, such compatibility
as: checked
 USB cable: 1.1, 2.0,
3.0 iii. Computer
 Parallel cable peripherals
connection
 Serial cable
carried out
 Scsi cable
 Firewire (IEEE 1394)
 Thunder bolt

iii. Peripheral driver

compatibility
 OS version

46
 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

i. Determine types of 21 hours Demonstration

computer peripheral and practical
cables
ii. Check peripheral driver
compatibility
iii. Carry out computer
peripherals connection
 Printer
 Scanner
 Multi function
 Uninterrupted Power
Supply (UPS)
Attitude:
i. Accurate and
cautious in
carrying out
computer
peripheral
connection
ii. Detail in
checking
peripheral driver
compatibility

Safety/Environment:
i. Adhere to work
area safety
requirement
ii. Adhere to
manufacturer
instruction
manual

47
 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

6. Carry out unit i. Types of computer unit 9 hours Lecture i. Computer unit
functionality test test executed
test  System process
cycle ii. Computer
 Continuity Test performance
test carried out
ii. Types of computer
performance test
 CPU Test
 Graphic Test

 Sound Test iii. Computer

 Hard disk Test peripherals
functionality
 Memory Test
test performed
iii. Computer peripherals
iv. Handing over of
functionality test
computer and
peripherals to
iv. Preparation of
the end-user
computer and
prepared
peripherals handing
over to the end-user
v. User
 Asset tagging
Acceptance Test
 Labelling (UAT) carried
 Packing list out
 Logistic
arrangement
- Packing
- transportation
arrangement

v. User Acceptance Test

(UAT) verification

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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

i. Execute computer unit 21 hours Demonstration

test and practical
 System process
cycle
 Continuity Test

ii. Carry out computer

performance test
 CPU Test
 Graphic Test
 Sound Test
 Hard disk Test
 Memory Test

iii. Perform computer

peripherals functionality
test
iv. Prepare for the handing
over of computer and
peripherals to the end-
user
v. Perform User
Acceptance Test (UAT)
Attitude:
i. Precise,
analytical mind,
details and
accurate in
carrying out
computer and
peripheral testing
ii. Detail and
thorough in
preparing the
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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria

7. Prepare i. Company asset 5 hours Lecture i. Company asset

computer documentation: documentation
system set-up  Types of asset: carried out
report - Operating
system, ii. User
- software, Acceptance Test
- drivers report prepared
- Data backup
- Warranty cards iii. Final as-built
diagram created
ii. User Acceptance Test
report iv. Electrical
iii. Final as-built diagram schematic
iv. Electrical schematic diagram
diagram produced
v. Computer set-up
checklist v. Computer set-
vi. Computer set-up job up checklist
order / change request recorded
report

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 Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
vi. Computer set-
i. Carry out company 10 hours Demonstration up job order /
asset documentation and case study change request
ii. Produce User report prepared
Acceptance Test report

iii. Create final as-built

diagram
iv. Produce electrical
schematic diagram
v. Record computer set-up
checklist
vi. Prepare computer set-
up job order / change Attitude:
request report i. Transparent
and detail in
preparing
computer system
set-up report

Safety/Environment:
i. Adhere to
company
confidentiality
policy

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Employability Skills

Core Abilities Social Skills

01.01 Identify and gather information. 1. Communication skills

01.02 Document information procedures or processes. 2. Conceptual skills
01.03 Utilize basic IT applications. 3. Interpersonal skills
02.01 Interpret and follow manuals, instructions and SOP's. 4. Leadership skills
02.03 Communicate clearly.
02.04 Prepare brief reports and checklist using standard forms. 5. Learning skills
03.01 Apply cultural requirement to the workplace. 6. Multitasking and prioritizing
03.02 Demonstrate integrity and apply practical practices. 7. Self-discipline
03.03 Accept responsibility for own work and work area. 8. Teamwork
03.05 Demonstrate safety skills.
03.06 Respond appropriately to people and situations.
03.07 Resolve interpersonal conflicts.
06.01 Understand systems.
06.02 Comply with and follow chain of command.
06.03 Identify and highlight problems.
06.04 Adapt competencies to new situations/systems.
01.04 Analyse information.
01.05 Utilize the Internet to locate and gather information.
03.08 Develop and maintain a cooperation within work group.
04.01 Organize own work activities.
04.02 Set and revise own objectives and goals.
04.03 Organize and maintain own workplace.
04.04 Apply problem solving strategies.
04.05 Demonstrate initiative and flexibility.
06.05 Analyse technical systems.

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Core Abilities Social Skills
06.06 Monitor and correct performance of systems.
01.11 Apply thinking skills and creativity.
02.10 Prepare reports and instructions.
02.11 Convey information and ideas to people.
03.13 Develop and maintain team harmony and resolve conflicts.
03.14 Facilitate and coordinate teams and ideas.
03.15 Liaise to achieve identified outcomes.
03.16 Identify and assess client/customer needs.
04.07 Negotiate acceptance and support for objectives and strategies.
05.01 Implement project/work plans.

Tools, Equipment and Materials (TEM)

ITEMS RATIO (TEM : Trainees)

1) LCD Projector 1:25

2) Laptop/PC 1:25
3) Computer hardware components 1:25
 Processor
 Mother board
 Network card
 Memory module
 Graphic card
 Sound card
 Power supply
 Cooling Fan
 Hard disk
 Storage media
 Optical drive
 Casing

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  Heat sink
 Thermal paste
4) Computer casing: 1:25
 Mini tower
 Medium tower
 Desktop casing 1:125
5) Computer Operating system and software
1:5
6) Types of computer cable connector, such as:
 Network connector RJ45
 Phone connector RJ11
7) Connector orientation: 1:5
 Power cable
 USB (1.1, 2.0, 3.0)
 Monitor cable
 Network cable (RJ45) 1:5
8) Computer monitor connector, such as
 VGA,
 DVI,
 HDMI
9) Plug layout
 Three pins 1:5
 Two pins
 International adaptor
10) Electrostatic precaution 1:5
11) Computer system set-up tools: 1:5
 screw driver,
 multi meter
 anti-electrostatic wristband
 Vacuum cleaner 1;1
1;1
12) Sample of User Acceptance Test report
13) Sample of as-built diagram 1;1
14) Sample of Electrical schematic diagram 1;1
15) Sample of Computer set-up checklist 1;1
16) Sample of Computer set-up job order / change request report

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REFERENCES

1. Books, Hephaestus (2011) . Computer Peripherals, Including: Computer Monitor, Fax, Hard Disk Drive, Stored Energy Printer, Peripheral, Plug
and Play, Auto-Configuration, Game Port, Hot Swapping, Autodetection, Surge Protector, Remote Terminal Unit,. Western Digital Media Center.
Hephaestus Books, Lightning Source Uk Ltd. ISBN-13: 978-1-242-97956-9

2. Jyoti Snehi. (2006). Computer Peripherals and Interfacing. Firewall Media. ISBN-13: 978-81-7008-929-2

3. R.A. Penfold. (2005). How to Set Up Your New Computer. Bernard Babani Publishing
ISBN-13: 978-0-85934-559-0

4. Robert B J Warnar (2012). Computer Peripheral Memory System Forecast (Volume 500-545). General Books. ISBN-13: 978-1-235-71266-1

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