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    Good Stress MGMT Project

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    This document summarizes a research study on stress management among bank employees. The study found that the major causes of stress for bank employees were feeling overloaded with work, not achieving targets, having to sacrifice personal life for work, and family problems. About half of employees felt stress and conflict at work. While some banks had stress management programs, only 44% of employees felt they were effective. To cope with stress, many employees practiced yoga, meditation or other stress relief activities. The study concluded stress has negative health, psychological and behavioral impacts and that both individual and organizational approaches are needed to better manage workplace stress.

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    Good Stress MGMT Project

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    Mallikarjun Rao
    73 views4 pages
    This document summarizes a research study on stress management among bank employees. The study found that the major causes of stress for bank employees were feeling overloaded with work, not achieving targets, having to sacrifice personal life for work, and family problems. About half of employees felt stress and conflict at work. While some banks had stress management programs, only 44% of employees felt they were effective. To cope with stress, many employees practiced yoga, meditation or other stress relief activities. The study concluded stress has negative health, psychological and behavioral impacts and that both individual and organizational approaches are needed to better manage workplace stress.

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    Good Stress Mgmt Project

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    This document summarizes a research study on stress management among bank employees. The study found that the major causes of stress for bank employees were feeling overloaded with work, not achieving targets, having to sacrifice personal life for work, and family problems. About half of employees felt stress and conflict at work. While some banks had stress management programs, only 44% of employees felt they were effective. To cope with stress, many employees practiced yoga, meditation or other stress relief activities. The study concluded stress has negative health, psychological and behavioral impacts and that both individual and organizational approaches are needed to better manage workplace stress.

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    © All Rights Reserved
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    73 views4 pages

    Good Stress MGMT Project

    Uploaded by

    Mallikarjun Rao
    This document summarizes a research study on stress management among bank employees. The study found that the major causes of stress for bank employees were feeling overloaded with work, not achieving targets, having to sacrifice personal life for work, and family problems. About half of employees felt stress and conflict at work. While some banks had stress management programs, only 44% of employees felt they were effective. To cope with stress, many employees practiced yoga, meditation or other stress relief activities. The study concluded stress has negative health, psychological and behavioral impacts and that both individual and organizational approaches are needed to better manage workplace stress.

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    International Journal of Science, Technology & Management www.ijstm.

    com
    Volume No 04, Special Issue No. 01, May 2015 ISSN (online): 2394-1537

    A STUDY ON STRESS MANAGEMENT AMONG THE


    EMPLOYEES OF BANKS
    Nirmala. R.
    Assistant Professor, Department of Commerce, Govt. College, Hisar, Haryana, (India)

    ABSTRACT
    The productivity of the work force is the most decisive factor as far as the success of an organization is
    concerned. The productivity in turn is dependent on the psychosocial well being of the employees. The banking
    organization, have been facing greater challenges in terms of technological revolution, service diversification
    and global banking. Stress is unavoidable on the part of the employees as the systems, procedures; techniques
    are getting complicated with the use of advance technology. Every employee cannot cope with such rapid
    changes taking place in the jobs. This will lead to arising of stress among employees. Stress can affect one‘s
    health, work performance, social life and the relationship with family members. The stressors and its
    consequences are to be understood at individual and organizational level. An attempt has been made through
    this research paper to know the reasons of stress among the bank employees and the ways used by employees to
    cope with the stress generated at workplace The aim of this paper is to provide insight that will help the reader
    further improve his/her management competencies in managing stress in the workplace.

    Keywords: Stress Management, Employees, Yoga & Meditation.

    I. INTRODUCTION

    Stress is a natural human response to its environment. Stress has become significant due to dynamic social
    factor and changing needs of life styles. Stress is man‘s adaptive reaction to an outward situation which would
    lead to physical, mental and behavioral changes., In fact, moderate levels of stress are considered essential
    motivators. However, high levels of stress have the capacity to greatly impact physical and emotional health, not
    all stresses are destructive in nature. Appropriate amount of stress can actually trigger passion for work, tap
    latent abilities and even ignite inspirations. Stress can make a person productive and constructive, when it is
    identified and well managed.[1]

    II. OBJECTIVES

    1. To study the causes of stress among employees.


    2. To know the level of stress on employees.
    3. To study the effects of stress on the health of employees.
    4. To analyze the importance of interventional strategies to manage stress among bank employees.
    5. To study effectiveness of stress management programme organized by the banks.

    III. RESEARCH METHODOLOGY

    Both primary and secondary method is used to collect information. The sample size is 50. It was collected from
    the employees of various bank situated in Hissar. Data was collected through self-structured questionnaire.
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    International Journal of Science, Technology & Management www.ijstm.com
    Volume No 04, Special Issue No. 01, May 2015 ISSN (online): 2394-1537
    [2]
    Books, internet web sites, journals etc were used as a source of secondary data. Percentage Analysis method
    was used to analyze and interpret results and achieves research objectives.

    3.1 Workplace Stress


    Workplace stress is the harmful physical and emotional response that occurs when there is a poor match
    between job demands and the capabilities, resources, or needs of the worker.

    IV. FINDINGS

    Most of the employees fear with the fact that they lack quality in their work. This puts stress on them. It is found
    that maximum number of employees in banks remains in stress. 50% employees feel that they are overloaded
    with work. 42% employees feel tensed due to their non-achievement of their target of work. 36% employees
    accepted that they will obey the order of their boss by sacrificing their important domestic function. It\ indicates
    fear and stress among employees. 37% employees feel stress due to their family related problems. It means such
    employees feel greater level of stress as compared to other employees. Half of the employees accepted that there
    is conflict among the employees[3]. It is a concern for top management. Only 44% employees feel that strategies
    used by banks to manage stress of employees are effective. Majority of the employees try to find solution to
    relieve them from stress.47% employees use YOGA or other ways to relieve them from stress. In spite of stress,
    majority of the employees balance in their social life.
    Causes and Consequences of Workplace Stress Table
    Causes Consequences of distress

    1) Work related stressors: 1) Physiological


     Inter-personal stressors  Heart diseases
     Role related stressors  Ulcers
     Task control stressors  High blood pressure
     Organizational-physical environment  Head aches
    stressors  Sleep disturbances
     Increased illness
     Certain cancers
    ƒ Back pain
    2) Non-work stressors: 2) Psychological:
     Time-based  Job Dis-satisfaction
     Strain based  Low commitment
     Role based conflict  Exhaustion
     Depression
     Moodiness
     Burnout
    3) Individual Differences : 3) Behavioral :
     Personal health  Low job performance
     Knowledge-skill  More accidents
     Coping skills  Faulty decisions
     Resilience work holism.  Higher absenteeism

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    International Journal of Science, Technology & Management www.ijstm.com
    Volume No 04, Special Issue No. 01, May 2015 ISSN (online): 2394-1537
     Workplace aggression
     Turnover/Absenteeism

    4.1 Stress Management


    Stress management is the need of the hour. However hard we try to go beyond a stress situation, life seems to
    find new ways of stressing us. Stressors, if not escapable, are fairly manageable. Effective management of job
    stress can only be achieved under two conditions. First, the individual worker must be able to recognize
    stressors and understand their consequences and second, organizations must develop stress prevention, as well
    as stress reduction techniques[4]. Stress Management is important for both individual and from the point of view
    of the organization. It is generally assumed that there are two basic approaches to cope with stress i.e. individual
    oriented approach and organizational oriented approach[5].

    4.2 Individual Oriented Strategies for Coping with Stress


     Solo-Active - Reading, Writing, Photography, Art, Playing a musical instrument, Collection of
    different things, Running, Hobbies, Vacations.
     Group- Activities: - Sports, Games, Eating out, Vacations.
     Solo-Passive/Group-Passive: - Television, Movies, Shows &Theatre, Listening to music, Concepts,
    opera, Sporting events, Vacations.
     Yoga & Meditation: - it is helpful in overcoming the stress

    4.3 The Organizational Oriented Strategies for Coping with Stress


     Flex time. Allowing workers to start or end the workday earlier or later can reduce work/life stress,
    especially for working parents. Flex time can also reduce the stress of commuting in rush hour traffic.
     Job sharing. This allows at least two people trained to perform each job, enabling each employee to have
    time off without losing productivity.
     Work from home. Working from home results in higher morale and job satisfaction and lower employee
    stress and turnover, The prime reason is that working at home provides employees more control over how
    they do their work, Working at home also helps workers better manage work/family demands.
     Longer lunch hours. Extending the lunch hour may help discourage snacking and fast food. Adequate time
    may also encourage time for calming or other stress-reduction activities such as walking.
     Healthcare advocacy. Offering an expert who can personally address healthcare issues, such as helping to
    resolve medical bills and interacting with insurance and providers, can help employees reduce worry and
    stay focused on their job[6].
     EAPs (Employee Assistance Programs) EAPs are typically offered by the HR department as part of the
    employer’s health insurance plan to assess and address personal issues that affect employee performance
    and productivity. Issues can range from substance abuse to family problems, and EAPs often include
    counseling benefits. EAPs for substance abuse can reduce workers’ compensation claims, employer
    healthcare costs, and absenteeism[7].
     Stress management programs Conducting stress management programs at organizational level, with the
    objective of creating awareness about stress and making employees to learn stress management techniques.

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    International Journal of Science, Technology & Management www.ijstm.com
    Volume No 04, Special Issue No. 01, May 2015 ISSN (online): 2394-1537
     Physical activities planned in job design The body can release stress, better through physical exertion, as
    physicians were suggesting, indulging any kind of physical activity is recommended while job design.

    IV. CONCLUSION

    Stress can make an individual productive and constructive when it is identified and well managed. In times of
    great stress or adversity, it‘s always best to keep busy, to plow anger and energy into something positive.
    Positive attitude and meditation will be helpful for coping the stress. Stress can be minimized if companies take
    the right steps. Stress–free employees perform better, work harder, feel happier and have a long term
    commitment to the organization as compared to their counterparts. Having broader perspective of life will
    definitely change the perception of stress. Let us hope that we will be successful in making distress into eu-
    stress for our healthy lifestyle as well as organizational well being.

    REFERENCE

    [1]. Dr. K. Chandrasekar (2011), "Workplace environment and its impact on organisational performance in
    public sector organisations", International Journal of Enterprise Computing and Business Systems, Vol.
    1, Issue 1, January 2011
    [2]. Kathirvel N,(2009), The IUP Journal of Management Research, Vol. VIII, No. 11, 28-44
    [3]. Anne Marie Berg et al, ‘stress burnout’. (2006), Journal of Occupational Medicine and Toxicology, 1:26
    doi: 10.1186/1745- 6673-1-26
    [4]. Selys, H., (1936), Quoted by Pestonjee, DM(1999), Stress and Coping: the Indian Experience, Sage
    Publication, 2nd Edition, p 15
    [5]. Steven L. Sauter PhD, Occupational stress and work-related upper extremity disorders: Concepts and
    models, Journal of Occupational Health Psychology
    [6]. Keeley,K and Harcourt, M., (2001), Occupational Stress: A Study of the New Zealand and Reserve
    Bank, Research and Practice in Human Resource Management, 9(2), pp 109-118.
    [7]. Bhole (1977), Psycho Physiological importance of some yoga practices, paper presented at the
    international seminar, stress in Health and Diseases, Banaras Hindu University, Varansi.
    [8]. Dr. K.N Udupa., (1997), Biochemical studies on meditation, Paper presented at the international seminar
    on stress in Health and Diseases, BHU, Varansi.
    [9]. Pestonjee (1999), Stress and coping: the Indian experience, 2nd edition, New Delhi, Sage Publications.
    [10]. www.stressmanagementreview.com
    [11]. Www.Stress.org

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