Accounting and The Construction of The Governable Person
Accounting and The Construction of The Governable Person
Accounting and The Construction of The Governable Person
00
Printed in Great Britain Pergamon Journals Ltd.
PETER MILLER
Division of Economic Studies, University of Sheffield
and
TED O’LEARY
Department ofAccounting, University College, Cork
Abstract
The concern of the paper is historical. It addresses one familiar event within the literature of the history of
accounting-the construction of theories of standard costing and budgeting in the first three decades of
the twentieth century. A different interpretation of this event is offered from that commonly found. This is
seen to have significant implications for the relevance of historical investigation to the understanding of
contemporary accounting practices. Instead of an interpretation of standard costing and budgeting as one
stage in the advance in accuracy and refinement of accounting concepts and techniques, it is viewed as an
important calculative practice which is part of a much wider modern apparatus of power which emerges
conspicuously in the early years of this century. The concern of this form of power is seen to be the con-
struction of the individual person as a more manageable and efficient entity. This argument is explored
through an examination of the connections of standard costing and budgeting with scientitic management
and industrial psychology. These knowledges are then related to others which, more or less simultaneously,
were emerging beyond the contines of the firm to address questions of the efficiency and manageability of
the Individual. The more general aim of the paper is to suggest some elements of a theoretical understand-
ing of accounting which would locate it in its interrelation with other projects for the social and organisa-
tional management of individual lives.
Accounting has remained remarkably insulated essentially having functional roles in society,
from important theoretical and historical albeit ones which can change (American
debates which have traversed the social sci- Accounting Association, 1970). Little or no sus-
ences. Accounting history, for example, is a con- picion seems to surface that different
text in which one can begin to substantiate this methodological starting points could be enter-
lack of a problematisation of the roles of tained, which could lead to rather different
accounting. A standard concept which guides understandings of accounting’s history.
accounting history is one that sees accounting as There are ripples, however. Recently there
l Earlier drafts of this paper were presented at the Symposium of the Roles of Accounting in Organizations and Society, Uni-
versity of Wisconsin-Madison, U.S.A., July 1984, and at the Accounting Workshop of the European Institute for Advanced
Studies in Management, Brussels, Belgium, December 1984. We are obliged to the participants at both gatherings for very
helpful comments.
We express our thanks especially to Anthony Hopwood for ideas and encouragement, and for suggesting this collaboration.
Ted O’Leary Is grateful for the financial support of the Management Fund and the Development Fund, University College,
Cork We are both grateful to the Symposium Organizers, University of Wisconsin-Madison, for their financial contributions
towards travel costs.
235
236 PETER MILLERand TED O'LEARY
which occurs around the turn of the century. c o n c e r n is w i t h r e n d e r i n g visible all f o r m s o f ac-
A f o u r t h a n d final issue c o n c e r n s t h e level o f tivity o f t h e i n d i v i d u a l in v i e w o f t h e i r c o n t r i b u -
analysis w e have u n d e r t a k e n here. W e have t i o n to t h e efficient o p e r a t i o n o f t h e e n t e r p r i s e
p l a c e d g r e a t e s t e m p h a s i s o n w h a t w e m i g h t call a n d o f society.
p r o g r a m m a t i c d i s c o u r s e s as o p p o s e d to
a c c o u n t i n g as it was p r a c t i s e d in p a r t i c u l a r firms.
This is n o t b e c a u s e w e r e g a r d t h e l a t t e r as u n i m - STANDARD COSTING AND BUDGETING
portant. N o r is it b e c a u s e w e v i e w o u r c o n c e r n s
as e n t i r e l y i n d e p e n d e n t f r o m this m o r e techni-
cal level o f analysis. To clarify o u r views it m a y B e t w e e n 1900 a n d 1930 t h e r e a p p e a r s in t h e
h e l p to identify w h a t w e s e e to b e t w o d i s t i n c t a c c o u n t i n g l i t e r a t u r e an initial d e l i n e a t i o n o f
orders of events and the interrelation between t h e o r i e s o f s t a n d a r d c o s t i n g a n d b u d g e t i n g . This
them. T h e o n e w e h a v e c o n c e n t r a t e d o n in this is a n o v e l e v e n t w i t h i n accounting. At a p u r e l y
p a p e r can b e c a l l e d t h e d i s c u r s i v e p r o g r a m m e s t e c h n i c a l level t h e i n n o v a t i o n b r o u g h t a b o u t
for t h e a d m i n i s t r a t i o n a n d c a l c u l a t i o n o f was n o t h i n g less than an e n t i r e re-casting o f t h e
activities w i t h i n t h e e n t e r p r i s e and in s o c i e t y as d e f i n i t i o n o f c o s t a c c o u n t i n g . Its p r i m a r y con-
a w h o l e . T h e o t h e r w e w o u l d call t e c h n o l o g i c a l c e r n w o u l d h e n c e f o r t h n o l o n g e r b e t h e ascer-
and c o n c e r n s t h e actual o p e r a t i o n o f a c c o u n t i n g t a i n m e n t o f o n l y t h e actual c o s t s ( N i c h o l s o n ,
practices, their elaboration through particular 1913; Church, 1917; Epstein, 1978, pp. 9 0 -
p r o c e d u r e s and t e c h n i q u e s . O u r p o i n t is that 120), o f p r o d u c t i o n o r o f activities. T h e r e w o u l d
t h e s e t w o levels are distinct, y e t c r u c i a l l y b e an e x p a n s i o n o f d o m a i n to p e r m i t a c o n c e r n
interdependent. A discursive programme (for for t h e f u t u r e as w e l l as for t h e past.
t h e c a l c u l a t i o n o f i n d i v i d u a l inefficiences, s a y ) T h e v i r t u e o f t h e s e n o v e l p r a c t i c e s lay in t h e i r
o n l y fulfils its v o c a t i o n w h e n it has as its c o u n t e r - c a p a c i t y to r o u t i n e l y raise q u e s t i o n s o f w a s t e
p a r t an a d e q u a t e t e c h n o l o g y . W h a t t h e p r o g - a n d efficiency in t h e e m p l o y m e n t o f r e s o u r c e s ,
r a m m e c o n t r i b u t e s to t h e t e c h n o l o g y is a m o r e w h e t h e r h u m a n , financial o r material, at as m a n y
g e n e r a l r e n d e r i n g o f r e a l i t y in a f o r m s u c h that it levels o f analysis as r e q u i r e d . O n e c o u l d , for
c a n b e k n o w n , a r e n d e r i n g visible o f c e r t a i n e x a m p l e , r o u t i n e l y p o i n t to, a n d analyse, var-
activities in a w a y w h i c h is intelligible b y v i r t u e iances o f actual f r o m s t a n d a r d o r p l a n at t h e level
o f c e r t a i n g e n e r a l categories. A p r o g r a m m e is of t h e p r o f i t o f t h e total firm, o r at t h e level o f
also t h e s p a c e for t h e a r t i c u l a t i o n o f p r o b l e m s , m a t e r i a l o r l a b o u r use in p r o d u c t i o n or, i n d e e d ,
n e g o t i a t i o n and conflict o v e r interests. T h e r e is, at t h e level o f e v e r y a c c o u n t a b l e p e r s o n w i t h i n
o f c o u r s e , c o n s i d e r a b l e p l a y in t h e m e c h a n i s m t h e firm.
w h i c h links t h e p r o g r a m m a t i c level w i t h t h e The existing histories note the importance of
t e c h n o l o g i c a l . Yet it is p r e c i s e l y t h e l o o s e n e s s of t h e i n t r o d u c t i o n o f s t a n d a r d costing. For Sowell
t h e linkage w h i c h m a k e s it i m p o r t a n t to r e c a l l its (1973) standard costing entailed the develop-
existence. m e n t o f a set o f t e c h n i q u e s and a t h e o r e t i c a l
T h e s e are t h e p r i n c i p l e t h e m e s w h i c h inform r a t i o n a l e for t h e "scientific" p r e d e t e r m i n a t i o n o f
o u r t h i n k i n g in this p a p e r . If t h e y have validity t h e c o s t s o f r a w material, l a b o u r a n d o v e r h e a d ,
for t h e u n d e r s t a n d i n g o f a c c o u n t i n g as an organi- as w e l l as for t h e analysis o f t h e v a r i a n c e o f s u c h
sational a n d social p r a c t i c e t h e i m p l i c a t i o n s are c o s t s f r o m t h e actual o r historical costs. Sol-
significant. A c c o u n t i n g c a n n o l o n g e r b e re- o m o n s ( 1 9 6 8 ) identifies similar t h e m e s across a
g a r d e d as a n e u t r a l a n d o b j e c t i v e p r o c e s s . It r a n g e o f w r i t e r s , in p a r t i c u l a r H a r r i n g t o n Emer-
c o m e s r a t h e r to b e v i e w e d as an i m p o r t a n t p a r t son ( 1 9 1 9 ) a n d C h a r t e r H a r r i s o n ( 1 9 3 0 ) .
o f a n e t w o r k o f p o w e r r e l a t i o n s w h i c h are built W h a t i n t e r e s t s us h e r e is t h e w a y t h e e x i s t i n g
into t h e v e r y fabric o f o r g a n i s a t i o n a l a n d social histories construe the development of standard
life. It is a c o n s t i t u t i v e e l e m e n t in a form o f nor- costing. T h e y t e n d to n a r r a t e t h e e m e r g e n c e o f
malising s o c i o - p o l i t i c a l m a n a g e m e n t w h o s e s t a n d a r d c o s t i n g a n d b u d g e t i n g a c c o r d i n g to
ACCOUNTINGAND THE CONSTRUCTIONOF THE GOVERNABLEPERSON 241
most of the material of which had first appeared of science in the art of politics.
in newspaper articles the previous year, proc- The improvement of the national physique
laimed the need for a thoroughgoing reappraisal was one element of a programme of efficiency.
of the nation's political and moral values. White The need for this was seen to be highlighted by
was a polemicist, yet in a Britain which was the physical unfitness of those w h o came for-
stumbling through the successive revelations ward for recruitment for the Boer War. Thus in
and disasters of the Boer War such arguments Manchester in 1900, 8000 out of 11,000 would-
were not out of place. be volunteers had to be turned away on grounds
Inefficiency was considered by White to of ill-health, and of the remainder 2000 were
derive from both physical and moral deteriora- declared fit only for the militia (Searle, 1970;
tion. The middle classes had, he argued, b e c o m e Winter, 1980).
largely "a class of pleasure-seekers" whilst the The m o o d that developed around the ques-
working classes "artificially restrict their labour" tion of physical health was one of pessimism
(p.310). Meanwhile drink exercised its which at times shifted to hysteria. The concern
despotism over all social groups. The result was was that Britain was breeding a race of degener-
a softening of the fibre of the ruled and the rulers ates, and that this became more acute the further
alike. But the first element of efficiency, accord- one went down the social scale. White had
ing to White, was health (p.95). Here the prob- suggested restrictions on marriage to alleviate
lem was seen to be most acute. "Our species", he the problem ( 1901, p. 111 ). The eugenic move-
proclaimed dramatically, "is being propagated ment was the more extreme version of such
and continued increasingly from undersized, arguments with demands for "the sterilization of
street-bred people". (p.lO0). White was refer- the unfit" gaining ground and appearing in polit-
ring here to "Spectacled school-children, hun- ical debate. This was, moreover, not a matter of
gry, strumous, and epileptic" who "grow into party politics, eugenics appealing to Fabian
consumptive bridegrooms and scrofulous brides socialists and Conservatives alike. The sick had
•.." (pp. 101-102)• Outside certain institutions to be taken in hand both for their own good and
such as the Army, the Navy and the police, the for the efficient functioning of society.
population was seen to consist mainly in "hospi- Efficiency was a key-word also in relation to
tal out-patients, enfeebled with bad air, seden- the machinery of government, education, and
tary lives, drink, and disease." (pp. 107-108). In the role of the scientific expert in government.
short, the nation was rapidly deteriorating and The purpose of the State was to promote the
the State was doing virtually nothing to prevent "good life" of its citizens and to develop the
this deterioration. moral nature of man (Dyson, 1980, p.192). To
White was only one of many journalists to achieve this the application of scientific know-
suggest the need for a new political alignment, ledge and training was deemed necessary. It is
which would give expression to a programme of not altogether clear whether this meant leaving
"national efficiency". Such themes, moreover, key decisions in the hands of experts, or making
were not absent from the arguments and state- politics and public administration itself a sci-
ments of politicians. Whilst an astute politician ence. Both lines of argument clearly existed, the
such as Roseberry shied away from White's jour- latter finding its institutional form in the found-
nalistic excesses, he admitted, however, to being ing of the London School of Economics by the
in "substantial agreement" with White's opin- Webbs at the very end of the nineteenth century.
ions (Searle, 1970, p.54). The question of The principle at work here was that "social
national efficiency was, at heart, one which con- reconstructions require as much specialized
cerned social organisation. Central here was the training and sustained study as the building of
utilisation of Germany and Japan as models or bridges and railways, the interpretation of the
exemplars of a form of social organisation which law, or technical improvements in machinery
promoted efficiency through the incorporation and mechanical processes" (quoted in Searle,
ACCOUNTINGAND THE CONSTRUCTIONOF THE GOVERNABLEPERSON 245
1970, p . 8 5 ) . Again this w a s a t h e m e w h i c h c u t between the expert and the citizen which was
a c r o s s p a r t y politics. R o s e b e r r y , t h e l e a d e r o f t h e essential to g o o d g o v e r n m e n t ( H a b e r , 1964,
"Liberal I m p e r i a l i s t s " c a l l e d for g o v e r n m e n t b y p. 110). Efficient g o v e r n m e n t w a s to b e a c h i e v e d
"scientific m e t h o d s " . Asquith, for his part, t h r o u g h e x p e r t g o v e r n m e n t officials a c t i n g in
s u g g e s t e d that social r e f o r m s h o u l d b e c a r r i e d t h e i n t e r e s t s o f citizens, s i n c e t h e l a t t e r c o u l d n o
o u t " n o t as a m o r a l q u e s t i o n . . , b u t as a q u e s t i o n l o n g e r realistically a c h i e v e t h e level o f e x p e r t i s e
o f social a n d i m p e r i a l efficiency" ( q u o t e d in required:
Collini, 1979, pp. 83--84).
This o f c o u r s e is n o m o r e t h a n a s u g g e s t i v e Citizens of larger cities must frankly recognize the need
g l a n c e at t h e l i t e r a t u r e w h i c h w o u l d e n a b l e o n e for professional service on behalf of citizen interests...
Even efficient private citizens cannot deal helpfully with
to s u b s t a n t i a t e t h e e x i s t e n c e a n d d e p t h o f a dis- expert governmental questions. Efficient citizens will
c o u r s e o f n a t i o n a l efficiency in Britain in t h e evidence their efficiency by supporting constructive
e a r l y y e a r s o f this c e n t u r y . W e feel it is e n o u g h , efforts for governmental betterment (quoted in Haber,
h o w e v e r , to s u p p o r t o u r a r g u m e n t s that t h e 1964, p.112).
t e r m efficiency p r o v i d e d a d e g r e e o f c o h e r e n c e
to t h e i d e n t i f i c a t i o n a n d e x p r e s s i o n o f a d i v e r s e T h e utilisation o f n o t i o n s o f efficiency in rela-
r a n g e o f n a t i o n a l c o n c e r n s . If it is t h e case that tion to t h e b u s i n e s s o f g o v e r n m e n t c a n b e s e e n
this e n t i t l e s us to talk o f an i d e o l o g y o f efficiency in s u c h b o d i e s as t h e P r e s i d e n t i a l C o m m i s s i o n
in Britain d u r i n g this p e r i o d w a s this t r u e also o f o n E c o n o m y a n d Efficiency w h i c h w a s r e p l a c e d
t h e U n i t e d States? It w o u l d a p p e a r that this c a n b y a B u r e a u o f Efficiency w h e n t h e W i l s o n ad-
b e a n s w e r e d in t h e affirmative, as l o n g as o n e m i n i s t r a t i o n t o o k office ( H a b e r , 1964, p. 1 1 3 -
b e a r s in m i n d t h e different s o c i o - p o l i t i c a l c o n - 114). This w a s n o t s i m p l y f e d e r a l c o n c e r n , t h e
t e x t o f A m e r i c a n society. T h e p r o g r e s s i v e era, as states s o o n s e t t i n g u p t h e i r o w n efficiency c o m -
o n e a u t h o r has e x p r e s s e d it, "is a l m o s t m a d e to missions. W i n c o n s i n b e g a n in 1911, and b y 1917
o r d e r for t h e s t u d y o f A m e r i c a n s in l o v e w i t h effi- at least s i x t e e n states h a d f o r m e d s u c h c o m m i s -
c i e n c y " ( H a b e r , 1964, p.ix; Hays, 1959). T h e "ef- sions. T h e a c h i e v e m e n t s o f s u c h c o m m i s s i o n s
ficiency craze" of the progressive era consisted s e e m to h a v e c o n s i s t e d p r i n c i p a l l y in con-
in "an o u t p o u r i n g o f ideas a n d e m o t i o n s in s o l i d a t i n g state agencies, i m p r o v i n g c o s t
w h i c h a g o s p e l o f efficiency w a s p r e a c h e d with- a c c o u n t i n g t e c h n i q u e s , a n d in g r a n t i n g m o r e
o u t e m b a r a s s m e n t to b u s i n e s s m e n , w o r k e r s , p o w e r to t h e g o v e r n o r ( H a b e r , 1964, p. 115 ).
doctors, housewives and teachers..." (Haber, T h e g r e a t m e r i t o f t h e n o t i o n o f efficiency was,
1964, p.ix). Efficiency in this s e n s e r e f e r r e d to a h o w e v e r , its pliability, o r at least its ability to
p e r s o n a l a t t r i b u t e , to a m e c h a n i c a l p r i n c i p l e o f s u p p l y a p o i n t o f focus for a r g u m e n t s c o v e r i n g a
t h e o u t p u t - i n p u t ratio o f a m a c h i n e , to a c o m - vast r a n g e o f issues. It w a s n o t o n l y social effi-
m e r c i a l efficiency in t h e f o r m o f profit, a n d to c i e n c y that w a s o f c o n c e r n in t h e e a r l y y e a r s o f
efficiency c o n c e i v e d as a r e l a t i o n s h i p b e t w e e n this c e n t u r y . T h e efficient utilisation o f natural
m e n . I n this last, a n d p o s s i b l y for o u r p u r p o s e s resources around the principle of conservation
h e r e m o s t i m p o r t a n t sense, efficiency m e a n t w a s c e n t r a l also. T h e n o t i o n o f c o n s e r v a t i o n , to
social efficiency, w h i c h in t u r n m e a n t social b e a c h i e v e d t h r o u g h p l a n n e d and efficient utili-
organisation. sation o f natural r e s o u r c e s , a p p l i e d to s u c h
If o n e c a n s p e a k h e r e o f a " p o l i t i c s o f effi- issues as w a t e r r e s o u r c e m a n a g e m e n t a n d t h e
c i e n c y " , it w a s a r o u n d t h e issues o f d e m o c r a c y c o n s e r v a t i o n o f forests (Hays, 1959). A n d t h e
a n d e x p e r t i s e that this p o l i t i c s c e n t r e d . Scien- elasticity o f t h e t e r m " c o n s e r v a t i o n " a l l o w e d it
tific w i s d o m w a s t o b e u s e d to a d v a n c e t h e c a u s e to e x t e n d b a c k to t h e q u e s t i o n o f t h e c o n s e r v a -
o f " g o o d g o v e r n m e n t " , w h e t h e r at t h e level o f tion o f h u m a n health. T h e National C o n s e r v a t i o n
t h e m u n i c i p a l i t y o r t h e factory. " D e m o c r a c y " C o n g r e s s o f 1910 h a d o r g a n i z e d a s t a n d i n g c o m -
was to m e a n g o v e r n m e n t for t h e p e o p l e b a s e d m i t t e e o n "vital r e s o u r c e s " w h i c h c o n c e r n e d
i n c r e a s i n g l y o n q u e s t i o n s o f fact, a p a r t n e r s h i p itself w i t h p u b l i c h e a l t h as w e l l as h a v i n g units
246 PETERMILLERand TED O'LEARY
directing principle of human endeavour... (Hobhouse, dilemma of how the more traditional liberal
1911, p.155). ideal of the freedom of the individual was to be
rendered compatible with an organic concep-
Social science conceived in this manner could tion of the social (Freeden, 1 9 78, p p . 2 5 - 7 5). F o r
become an instrument which would contribute
H o b h o u s e ( 1 9 1 1 ), s o c i e t y c o n s i s t e d of:
to the better control and directing of human
progress. Social science could serve human ... individual persons and nothing but individual persons,
n e e d s as n a t u r a l s c i e n c e d o e s , t h r o u g h b e i n g just as the body consists of cells and the product of cells
consciously adapted and harnessed to the pur- ... (p.30).
poseful achievement of ends. According to the
American sociologist, Lester Ward: B u t i n t h e s a m e w a y t h a t o n e w o u l d fail t o
u n d e r s t a n d t h e life o f a b o d y b y e x a m i n i n g its
It is only through the artificial control of natural phen- s e p a r a t e cells, s o o n e w o u l d a l s o fail t o u n d e r -
momena that science is made to minister to human stand society in terms only of individual persons.
needs; and if social laws are really analogous to physical
laws, there is no reason why social science may not re-
ceive practical applications such as have been given to We must equally take into account that organic intercon-
physical science (Ward, 1918, p.352; cited in Hofstadter, nection whereby the living processes of each separate
1955). cell cooperate together to maintain the health of the
organism which contains them all. So, again, to under-
The introduction of a space for rational choice stand the social order we have to take into account, not
only the individuals with their capabilities and achieve-
e n t a i l e d t h e p o s s i b i l i t y f o r a n a p p l i e d s o c i a l sci-
ments, but the social organization in virtue of which
e n c e . K n o w l e d g e c o u l d l o c a l i s e . Its f u n c t i o n these individuals act upon one another and jointly pro-
could become that of following human rational- duce what we call social r e s u l t s . . . (Hobhouse, 1911,
ity, i n o r d e r t o i m p r o v e its e f f e c t i v e n e s s , t h r o u g h p.29).
a multiplicity of arenas or sites of action. Social
s c i e n t i f i c k n o w l e d g e s a n d p r a c t i c e c o u l d , as it An important task facing the social reformer
were, form partnership with the state, assisting was the redesign of the social organization so
the latter in the purposeful, deliberate improve- that the cooperation of individuals to produce
m e n t o f b o t h t h e s o c i a l o r g a n i z a t i o n , a n d t h e life social results could work in the least wasteful
a n d b e h a v i o u r o f t h e i n d i v i d u a l w i t h i n it. way. But unlike Webb's mechanistic imagery, in
This changed conception of the nature of the which the freedom of the individual seemed to
s o c i a l a n d t h e p o s s i b i l i t y o f its r a t i o n a l a d m i n i s t - disappear in the filling of a social role, Hobhouse
ration was expressed in the conception of the argued that:
social machine and the organic relations which
w e r e s e e n t o l i n k i n d i v i d u a l s t o it. I n B r i t a i n , f o r ... the life of the body is not perfected by suppressing the
life of the cells, but by maintaining it at its highest point
example, the Fabian socialist Sidney Webb
of efficiency. Nor is the organism developed by reducing
would proclaim that: the cells to a uniform type, but rather by allowing each
type to vary on its own lines, provided always that the
• . . we must take even more care to improve the social several variations are in the end mutually compatible.
organism of which we form part, than to perfect our own These things are applicable to society, from the widest to
individual developments. Or rather the perfect and fit- the narrowest form thereof (pp.90-91 ).
ting development of each individual is not necessarily the
utmost and highest cultivation of his own personality, but
the Falling, in the best possible way, of his humble func- These two dimensions to the sociological and
tion in the great social machine (Webb, 1899, p.58; cited philosophical debates of the time combined
in Freeden, 1978). well. A rationally administered social was one in
which a concern with the individual could be
And the working-out of a philosophy for what f o r m u l a t e d i n t e r m s o f t h e c o l l e c t i v e g o a l s o f so-
would become the New Liberalism of British ciety. A concern with individual behaviours was
p o l i t i c s t o o k , as o n e o f its i m p o r t a n t s t r a n d s , t h e a concern with society because the two were
248 PETERMILLERand TED O'LEARY
obtain from every source reliable data regarding condi- tive attitude of finding ways and means for people to live
tions and methods of dealing with mental disorders; to their lives at their best. Medicine has long enough main-
enlist the aid of the Federal Government so far as may tained as ideals freedom from disease and the putting off
seem desirable; to coordinate existing agencies and help of death. It is time that these were replaced by ideals of
organize in each State in the Union an allied, but indepen- living, of actual creative accomplishment. The art of liv-
dent, Society for Mental Hygiene, similar to the existing ing must replace the avoidance of death as a prime objec-
Connecticut Society for Mental Hygiene (cited in Castel tive, and if it ever does succeed in replacing it in any
etal., 1982, p.34). marked degree, it will be found that it has succeeded bet-
ter in avoiding death than the old methods that had that
Rapidly o b t a i n i n g financial support, t h e particular objective as their principal goal. Health is a
positive, not a negative concept (cited in Castel et al.,
results o f its first s t u d y c a r r i e d o u t in a B a l t i m o r e 1982, p.37).
s c h o o l in 1913 are h e l d to s h o w that 10% o f t h e
s c h o o l c h i l d r e n w e r e in n e e d o f p s y c h i a t r i c T h e advantages w e r e e v i d e n t . O n e w as n o w
assistance. T h e w a r w a s to add c o n s i d e r a b l e fully entitled, e v e n r e q u i r e d , to d o s o m e t h i n g to
f o r c e to s u c h d e v e l o p m e n t s , t h e " w a r n e u r o s e s " individuals m a n i f e s t i n g m i n o r d e v i a t i o n s f r o m a
p r o v i d i n g n e w m a t e r i a l for o b s e r v a t i o n and statistical n o r m w h i c h t w o d e c a d e s earlier m i g h t
highlighting the relationship b e t w e e n psychic h a v e passed u n n o t i c e d . O n e c o u l d n o w cl ai m to
d i s o r d e r s and e v e r y d a y living c o n d i t i o n s . In this b e able to d o s o m e t h i n g , for instance, to c h i l d r e n
respect the greatest contribution of the mental
w h o m a n i f e s t e d s u c h b e h a v i o u r s as "tantrums,
h y g i e n e m o v e m e n t lay in t h e t r e a t m e n t o f th e stealing, seclusiveness, truancy, cruelty, sensi-
p r o b l e m s o f soldiers r e t u r n i n g h o m e . tiveness, restlessness, and fears" ( Cast el et al.,
T h e m e n t a l h y g i e n e m o v e m e n t in A m e r i c a 1982, p.38). At least in p r i n c i p l e , t h e r e was
w as p a r t i c u l a r l y c o n c e r n e d w i t h c h i l d r e n ' s
h e n c e f o r t h no limit to t h o s e s p h e r e s o f p e r s o n a l
p r o b l e m s , an d p l a y e d a l e a d i n g r o l e in t h e c h i ld life w h i c h , o n c e r e n d e r e d visible, c o u l d n o w b e
g u i d a n c e m o v e m e n t w h i c h first f l o u r i s h e d in t h e
r e g a r d e d as p o t e n t i a l l y d i s r u p t i v e o f t h e efficient
'twenties. T h e i m p o r t a n c e o f s u c h d e v e l o p -
f u n c t i o n i n g o f t h e individual.
m e n t s lay in t h e n e w f o r m o f social m a n a g e m e n t
T h e f o cu s for all t h e s e n e w f o r m s o f social
w h i c h t h e y p e r m i t t e d . In t h e w o r d s o f o n e offi-
i n t e r v e n t i o n was t h e individual. W h a t t h e y
cial o f t h e c h i l d g u i d a n c e m o v e m e n t :
a c h i e v e d w as to b r i n g to t h e surface all t h o s e
the (children's) clinic treats these problems by treating aspects o f an individual's p e r s o n a l life w h i c h
not only the child through whom they become manifest, m i g h t b e d e t r i m e n t a l to t h ei r physical and m e n -
but as well the family, schools, recreational and other tal health, and t h e r e b y to t h ei r efficiency, and to
involved factors and persons which contribute to the o p e n t h e s e up to t h e possibility o f a w i d e r a n g e
problem, and whose disorder the problem may reflect o f f o r m s o f social m a n a g e m e n t . I n t e l l i g e n g e test-
(cited in Castel etal., 1982, p.35).
ing p r o v i d e d a f u r t h e r and i m p o r t a n t d i m e n s i o n
to this o v e r a l l strategy o f r e n d e r i n g visible t h e
It was n o w p o s s i b l e to i n t e r v e n e in th e w h o l e
l e v e l o f f u n c t i o n i n g o f t h e individual. T h e advan-
r a n g e o f b e h a v i o u r s o f t h e s e individuals w h o s e
tage o f i n t e l l i g e n c e tests was that t h e y s u p p l i e d
p e r f o r m a n c e fell b e l o w t h e n o r m . T h e g u i d i n g
an e l a b o r a t e and s u p p o s e d l y o b j e c t i v e m e a n s
p r i n c i p l e was n o t t h e c u r i n g o f disease and th e
w h e r e b y o n e c o u l d d i f f er en t i at e o n e individual
e r a d i c a t i o n o f defects, b u t t h e i m p r o v e m e n t o f
f r o m another. It d i d so w i t h t h e aid o f statistics
t h e h e a l t h o f t h e individual, t h e o p t i m i s a t i o n o f
w h i c h s e r v e d to s h o w t h e e x t e n t of t h e indi-
t h e i r f u n c t i o n i n g . W il li a m W h i t e w a s to state this
vidual's d e v i a t i o n f r o m t h e n o r m ( H a c k i n g ,
p r i n c i p l e cl earl y in his inaugural address to t h e
1975; Rose, 1979). I n t e l l i g e n c e tests w e r e first
First I n t e r n a t i o n a l C o n g r e s s o f Mental Hygiene:
d e v e l o p e d in F r a n c e b y Alfred Binet in 1905,
Mental hygiene is on this account alone more important a l t h o u g h as early as 1895 t h e p r i n c i p l e s w e r e
than ever before, and its significance can be seen to be stated clearly:
gradually changing from one of the simple prevention of
mental disease, which is a negative program, to the posi- we must search with the present knowledge and
250 PETER MILLERand TED O'LEARY
methods at hand for a series of tests to apply to an indi- ( c i t e d in Castel et al., 1982, p.45). A l t h o u g h it
vidual in order to distinguish him from others and to ena- a p p e a r s that s u c h figures w e r e r a p i d l y r e v i s e d
ble us to deduce general conclusions relative to certain
d o w n w a r d , t h e y p r o v i d e d an i m p o r t a n t i m p e t u s
of his habits and faculties... (Binet & Henri, trans quoted
from Rose, 1979, p.8). for t h e s p r e a d o f m e n t a l t e s t i n g to o t h e r areas o f
social life.
I n t e l l i g e n c e tests w e r e i m p o r t e d to t h e U n i t e d In Britain t h e w a r also was significant for t h e
States b y T e r m a n at Stanford, G o d d a r d at t h e Vin- d e v e l o p m e n t o f p s y c h o l o g i c a l testing. T h e influ-
e l a n d Training S c h o o l in N e w Jersey, a n d Yerkes e n c e o f t h e w o r k o f C.S.Myers is c r u c i a l here.
at Harvard. M e n t a l t e s t i n g at that t i m e h a d c l o s e Q u e s t i o n s s u c h as fitness in r e l a t i o n to l e n g t h o f
connections with the eugenics movement. The w o r k i n g time, t h e s e l e c t i o n a n d training o f
p r o b l e m s w e r e s e e n to b e t h o s e o f criminality, industrial w o r k e r s , t h e e s t i m a t i o n o f " a c c i d e n t
p a u p e r i s m , i n d i g e n c e a n d inefficiency, all o f p r o n e n e s s " as a p e r s o n a l attribute, all s h o w e d
t h e s e b e i n g a t h r e a t to a w e l l - o r d e r e d social t h e value in b e i n g a b l e to identify t h e p e r s o n a l
b o d y . T h e difficulty, h o w e v e r , lay in d e t e c t i n g p s y c h o l o g i c a l c h a r a c t e r i s t i c s o f t h e individual.
s u c h i n s i d i o u s characteristics. F o r w h i l s t a lay- M y e r s d e v i s e d a n d a p p l i e d s e l e c t i o n tests for
p e r s o n c o u l d d e t e c t t h e m o s t e x t r e m e a n d man- m e n using listening d e v i c e s for l o c a t i n g e n e m y
ifest forms, h o w w a s o n e to identify t h e high- submarines, and worked on problems of the
g r a d e defectives? T h e i n e x p e r t o b s e r v e r c o u l d " w a r n e u r o s e s " . Myers insisted o n t h e
easily m i s t a k e s u c h i n d i v i d u a l s as e n t i r e l y nor- p s y c h o l o g i c a l n a t u r e o f w h a t w a s called "shell
mal. Mental testing p r o d u c e d a " s o l u t i o n " in its shock" and proposed and practiced
p r o v i s i o n o f a m e a n s o f s y s t e m a t i c a l l y identify- p s y c h o t h e r a p e u t i c m e t h o d s o f t r e a t m e n t . His
ing t h e fine differentiation b e t w e e n i n d i v i d u a l s p o s i t i o n was e m p h a t i c :
across h u g e masses o f individuals. Statistics a n d
the normal curve supplied another important The physiological factors involved in purely muscular
fatigue are now fast becoming negligible, compared with
i n g r e d i e n t in t h e f o r m o f a m e c h a n i s m for iden-
the effects of mental and nervous fatigue, monotony,
tifying d e v i a t i o n from t h e n o r m ( G a l t o n , 1883; want of interest, suspicion, hostility, etc. The psychologi-
Hacking, 1975; Rose, 1979; Sutherland, 1972). cal factor must therefore be the main consideration of
In the U n i t e d States t h e q u e s t i o n o f immigra- industry and commerce in the future (Myers, 1920,
tion c o n t r o l offered a suitable e x p e r i m e n t a l pp.V-VI ).
g r o u n d for m e n t a l testing. T h e testing o f "the
g r e a t mass o f average i m m i g r a n t s " in 1912 h a d The psychological attributes of the person
r e v e a l e d that 83% o f t h e Jews, 80% o f t h e Hun- w e r e , i n d e e d , to p r o v i d e t h e m o s t fruitful
garians, 79% o f t h e Italians, and 87% o f t h e Rus- g r o u n d for t h e e x p r e s s i o n o f c o n c e r n s to impli-
sians w e r e " f e e b l e - m i n d e d " . It is w e l l to recall cate the individual within the objectives of the
that f e e b l e - m i n d e d n e s s was a w a y o f qualifying e n t e r p r i s e and society.
for d e p o r t a t i o n , and it a p p e a r s that m e n t a l test-
ing significantly i n c r e a s e d t h e n u m b e r o f d e p o r -
tations for this r e a s o n (Kamin, 1974, p. 16). THE FIRM AS A SITE IN THE CONSTRUCTION
T h e first w o r l d w a r was a f u r t h e r p o w e r f u l fac- O F THE GOVERNABLE PERSON
t o r in e n c o u r a g i n g t h e s p r e a d o f m e n t a l testing.
T h e t e s t i n g p r o g r a m m e , t h e Alpha a n d Beta tests, T h e a m b i g u i t i e s o f t h e w o r d efficiency ena-
w a s a p p l i e d to s o m e t w o m i l l i o n m e n , p u b l i c b l e d it to o p e r a t e across a series o f d i s p e r s e d
i n t e r e s t in s u c h tests b e i n g given a s t i m u l u s strategies c o n c e r n e d w i t h m a n a g i n g t h e life o f
w h e n it w a s r e v e a l e d that t h e " m e n t a l age" o f t h e the person. These ranged from broad political
average w h i t g e draftee was o n l y 13 (Yerkes, p l a t f o r m s to p s y c h o l o g i c a l a n d s o c i o l o g i c a l con-
1921). E x t r a p o l a t i n g s u c h results to t h e e n t i r e cerns with individuals who deviated from
p o p u l a t i o n o f t h e U n i t e d States y i e l d e d a figure s p e c i f i e d n o r m s in a v a r i e t y o f ways. W e h a v e
o f s o m e 50 m i l l i o n m e n t a l l y d e f e c t i v e citizens! a r g u e d that t h e s t a n d a r d c o s t i n g - b u d g e t i n g c o m -
ACCOUNTINGAND THE CONSTRUCTIONOF THE GOVERNABLEPERSON 251
p l e x c a n b e v i e w e d i n t e r m s of s u c h a p r e o c c u - of the i n d i v i d u a l c o u l d c o m e to b e e x p r e s s e d in
pation. Standard c o s t i n g a n d b u d g e t i n g , how- m o n e y t e r m s a n d related to e x p e c t e d standards
ever, w e r e i n t e n d e d to o p e r a t e w i t h i n a particu- a n d norms.
lar site - - that o f the firm. O u r c o n c e r n n o w is to U n d o u b t e d l y , the b o d y of t h o u g h t a n d prac-
identify the w a y i n w h i c h s t a n d a r d c o s t i n g a n d tice that b e c a m e k n o w n as scientific manage-
b u d g e t i n g , i n c o n j u n c t i o n w i t h scientific man- m e n t was e n m e s h e d w i t h i n that A m e r i c a n q u e s t
a g e m e n t a n d i n d u s t r i a l psychology, c a m e to for n a t i o n a l efficiency to w h i c h w e have referred
define the firm as a v e r y p a r t i c u l a r k i n d of space. in the p r o c e d i n g s e c t i o n (Haber, 1964; Hays,
It s h o u l d b e o n e i n w h i c h efficiency a n d rational- 1959). A c c o r d i n g to F. W. Taylor ( 1 9 1 3 , pp. 5 -
ity w o u l d prevail. Such o b j e c t i v e s w o u l d b e 7), in the i n t r o d u c t o r y pages of his c e l e b r a t e d
stated n o t just i n t e r m s of the overall o b j e c t i v e s Principles of Scientific Management, the task
of the enterprise, b u t at the level of the activities was to a d v a n c e n a t i o n a l efficiency t h r o u g h
a n d u l t i m a t e l y m o t i v a t i o n s of the i n d i v i d u a l r e m e d i a t i o n of those vast wastes which, going
e m p l o y e e . Initially the w o r k e r o n the factory far b e y o n d the p o o r use a n d i n a d e q u a t e conser-
floor, a n d finally e v e r y e m p l o y e e , w o u l d c o m e vation of n a t u r a l resources, s e c r e t e d t h e m s e l v e s
to b e identified i n t e r m s of their c o n t r i b u t i o n to w i t h i n the dally actions of everyone. Roosevelt
s u c h ends. This was to r e q u i r e a p r o c e s s of con- had b e e n p r o p h e t i c , says Taylor, i n r e g a r d i n g the
tinual m o n i t o r i n g a n d observation. T h e s t a n d a r d c o n s e r v a t i o n of n a t u r a l r e s o u r c e s as n o m o r e
c o s t i n g a n d b u d g e t i n g c o m p l e x was, w e argue, a t h a n p r e l i m i n a r y to s u c h a w i d e r q u e s t i o n of the
c e n t r a l e l e m e n t in s u c h a process. efficiency of the p e r s o n and, thereby, of the
T h e c r e a t i o n of a s t a n d a r d c o s t i n g w i t h i n the nation.
a c c o u n t i n g literature, a c c o u n t i n g historians For Taylor the c o r e of the issue was that,
have a c k n o w l e d g e d , o w e s a c o n s i d e r a b l e d e b t w h e r e a s wastes of n a t u r a l r e s o u r c e s have an easy
to that m o v e m e n t which, o r i g i n a t i n g i n the visibility, wastes of h u m a n r e s o u r c e s are h i d d e n :
U.S.A., b e c a m e k n o w n as "scientific manage-
We can see our forests vanishing, our water-powers
m e n t " . A c c o r d i n g to S o l o m o n s ( 1968, p. 37), for going to waste, our soil being carried by floods into the
example, o n e c a n n o t read F. W. Taylor's p a p e r of sea. We can see and feel the waste of material things.Awk-
1903 o n Shop M a n a g e m e n t w i t h o u t n o t i c i n g ward, inefficient,or ill-directed movements of men, how-
that it c o n t a i n s m a n y of the essential e l e m e n t s of ever, leave nothingvisible or tangible behind them. Their
w h a t w o u l d later b e c o m e s t a n d a r d costing. appreciation calls for an act of memory, an effort of the
imagination. And for this reason, even though our daily
A c c o u n t i n g historians have d r a w n o u r attention, loss from this source is greater than from our waste of
also, to a n o t h e r l e a d i n g p r o p o n e n t of scientific material things, the one has stirred us deeply, while the
m a n a g e m e n t ideas, H a r r i n g t o n E m e r s o n (see, other has moved us but little ( Taylor, 1913, pp. 5-6 ).
e.g. Sowell, 1973, pp. 2 0 6 - 1 9 ; Epstein, 1978, pp.
9 0 - 1 2 0 ) . N o t o n l y did his w o r k o n efficiency Scientific m a n a g e m e n t w o u l d take u p o n itself
explictly envisage a r e q u i r e m e n t for s o m e t h i n g the p r o j e c t of r e p l a c i n g that vagueness a n d o t h e r
akin to a s t a n d a r d c o s t i n g ( E m e r s o n , 1919, pp. acts of the i m a g i n a t i o n w i t h exact scientific
149-172), but apparently he exercised a strong k n o w l e d g e of the e x t e n t of the wastes caused
i n f l u e n c e o n the w r i t i n g s of G. Charter Harrison, t h r o u g h i n a d e q u a t e h u m a n a c t i o n a n d social
w h o s e 1930 b o o k has b e e n taken as an early organisation. And, it w o u l d also set itself the task
e x a m p l a r of a fully-integrated a n d rationalised of their systematic elimination.
s t a n d a r d - c o s t i n g a n d b u d g e t i n g system (Sowell, W e are n o t c o n c e r n e d h e r e to c o n t e s t Taylor's
1973, pp. 2 2 0 - 7 0 ) . claims to scientificity. It is, rather, w i t h the way
Taking scientific m a n a g e m e n t a n d cost in w h i c h s u c h claims f u n c t i o n e d that w e are
a c c o u n t i n g as an i n t e r l i n k e d c o m p l e x , w e wish interested. Lay k n o w l e d g e s and practices of all
to suggest an e x p l a n a t i o n as to the k i n d of pro- kinds, s u c h as trades, crafts a n d traditional prac-
ject to w h i c h it c o n t r i b u t e d . This was o n e in tices, w e r e to b e p l a c e d u n d e r s u s p i c i o n as to the
w h i c h n o t i o n s of efficiency identified at the level wastefulness of their m o d e s of operation. As the
252 PETERMILLERand TED O'LEARY
full art i cu l at i o n s o f standard costing, a w o r k o f the workman fails to do his task, some competent teacher
w h i c h S o l o m o n s w o u l d say in 1968 that it w a s should be sent to show him exactly how his work can
best be done, to guide, help, and encourage him, and, at
still part o f t h e c u r r e n t literature. H a r r i s o n takes
the same time, to study his possibilities as a workman (pp.
f r o m E m e r s o n ( 1 9 1 9 ) his c o n c e p t o f t h e funda- 69-70).
m e n t a l d e f e c t o f e x i s t i n g c o s t a c c o u n t i n g prac-
tices. P r i o r to its i n t e r s e c t i o n w i t h scientific
But o v e r w h o m was this individualisation t o
management, cost accounting's prime defect
b e e x e r c i s e d ? It is c l e a r that l e a d e r s o f t h e scien-
was that it had:
tific m a n a g e m e n t m o v e m e n t h ad e n v i s a g e d that
their principles could embrace everyone, with
Failed most utterly and dismally to achieve what should
be the primary purpose of any cost system, namely, to n o task at all t o o l o w l y o r i m p o r t a n t to escape.
bring promptly to the attention of the management the Both p h y s i o l o g i c a l and m e n t a l w o r k w e r e to b e
existence of preventable inefficiencies so that steps e m b r a c e d . But d e s p i t e that h o p e, scientific man-
could be taken to eliminate these at the earliest possible a g e m e n t w o u l d r e m a i n e n t r a p p e d at t h e l ev el o f
moment (Harrison, 1930, p. 8).
fairly m u n d a n e , p h y s i o l o g i c a l tasks ( D r u r y ,
1915). Its first-hand t e c h n o l o g i e s for c o n s t r u c t -
In r e c t i f y i n g this d e f i c i e n c y c o s t a c c o u n t i n g
ing norms, s u c h as t h e t i m e and m o t i o n study,
w o u l d e x p a n d its d o m a in . It w o u l d s u p p l y t h e
w e r e hardly e q u i p p e d for a n y t h i n g m o r e .
e n g i n e e r s and t h e i r scientific m a n a g e m e n t w i t h
This is p r e c i s e l y w h e r e standard c o s t i n g again
a facilitative t e c h n o l o g y for e x p r e s s i n g t h e i r
b e c o m e s significant. T o g e t h e r w i t h b u d g e t i n g it
n o r m s and standards in t e r m s o f m o n e y . T h e
w o u l d s e e m to h a v e p r o v i d e d an i m p o r t a n t
e arl i er c o n c e r n o f c o s t a c c o u n t i n g w i t h
e s c a p e route, a l l o w i n g t h e p r i n c i p l e s o f standar-
t h e r e g i s t r a t i o n o f th e m o v e m e n t s o f w o r k e r s
dising and n o r m a l i s i n g to m o v e away f r o m t h e
and materials as t h e y " a t t a c h e d " t h e m s e l v e s to
f act o r y floor. At least in p r i n c i p l e t h e y c o u l d
p r o d u c t i o n (Epstein, 1978, pp. 9 0 - 1 2 0 ) w o u l d
n o w e m b r a c e e v e r y o n e w i t h i n t h e firm. Harri-
b e a u g m e n t e d . This e x p a n s i o n w o u l d r e f l e c t a
son's ( 1 9 3 0 ) standard c o s t i n g t e x t offers, in t h e
c o n c e p t o f t h e w o r k e r as a l m o s t c e r t a i n l y ineffi-
t e r m s o f scientific m a n a g e m e n t , a rationale for
cient, n e e d i n g to b e e n m e s h e d w i t h i n a
s u c h an e n d e a v o u r :
routinely-applicable calculative apparatus
w h i c h standard c o s t i n g w o u l d p r o v i d e . We have increased the efficiency of the average man
This alliance o f c o s t a c c o u n t i n g w i t h t h e because we have applied the principles of scientific man-
e n g i n e e r s was i m p o r t a n t in t h e c o n s t r u c t i o n o f agement to his work...
n o r m s o f efficfency. It p r o v i d e d a w a y for m a k i n g Our accounting methods today are the best evidence
of our failure to apply scientific management principles
t h e individual w o r k e r r o u t i n e l y k n o w a b l e and
to the development of our executives. For the five-dol-
a c c o u n t a b l e in t e r m s o f w a s t e d actions. And sci- lars-a-day man our accounting records clearly set up the
entific m a n a g e m e n t w a s s u c h an individualising objective and the accomplishment in comparision there-
e n d e a v o u r p a r excellence. It was a m a t t e r o f with. But when we come to our records for executives
c e a s i n g to treat o f w o r k e r s o n l y in t h e a n o n y m - what do we find?... Of accomplishment, it is true that our
profit and loss account tells the story of the ultimate
o u s t e r m s o f groups, classified by tr a d e o r skill.
result, but of executive objectives shown in relation to
A t t e n t i o n was to b e paid instead to t h e perfor- the accomplishment, our records are silent... (p. 27-
m a n c e o f e a c h individual w o r k e r . T a y l o r i s m 28).
w o u l d insist that e a c h w o r k e r b e s in g l e d out, to
b e r e w a r d e d o r p u n i s h e d o n t h e basis o f his o r Standard c o s t i n g had already e n m e s h e d t h e fac-
h e r individual p e r f o r m a n c e (Taylor, 1913, p. t o r y w o r k e r w i t h i n a c a l c u l u s o f efficiency. It
121; Haber, 1964, p. 23). W h e n o n e c e a s e s to s h o u l d n o w m o v e on, b y m e a n s o f t h e b u d g e t o r
deal w i t h m e n in large gangs o r groups, says profit plan, to d o t h e s a m e for e x e c u t i v e s .
Taylor ( 1 9 1 3 ) ,
No man can realize his fullest possibilities, whether he be
and proceeds to study each workman as an individual, if a five-dollar-a-day trucker in the factory or a five-
254 PETERMILLERand TED O'LEARY
d u c t e d . This w o u l d place it alongside the n a t u r a l psychotechnics does not stand in the services of a party,
sciences. Its p e r i p a t e t i c l a b o r a t o r y w o u l d b e the but exclusively in the service of civilisation (Munster-
factory, i n d u s t r i a l psychologists m o v i n g freely berg, 1913, p. 20).
from the o n e to the o t h e r w i t h great ease (Myers,
1920). To any p r o j e c t of e n m e s h i n g the individual
I n d u s t r i a l p s y c h o l o g y w o u l d share w i t h scien- w i t h i n n o r m s of efficiency, an e x p e r t psycholog-
tific m a n a g e m e n t a c o n c e n t r a t i o n u p o n the indi- ical s e l e c t i o n process, as well as psychological
vidual. I n d e e d as M u n s t e r b e r g ( 1 9 1 3 ) p o i n t s i n t e r v e n t i o n in i n t e r p r e t i n g task p e r f o r m a n c e
out, the e n t i r e p r o j e c t of an applied psychology, variables, is d e c l a r e d indispensable. Later, as w e
w i t h i n w h i c h industrial p s y c h o l o g y c a n b e sited, shall see, the b o d y of psychological literature
had b e c o m e possible o n l y w h e n psychologists w h i c h w o u l d e m e r g e in altered form from these
c a m e to r e c o g n i s e the i m p o r t a n c e of individual b e g i n n i n g s w o u l d significantly i n t e r s e c t w i t h
differences. T h e q u e s t for universal laws of the b u d g e t i n g a n d standard costing. In so doing, it
m i n d , for all of its i m p o r t a n c e , had d e n i e d w o u l d help to b r i n g into particular relief the
psychologists the possibility of b r i n g i n g their c o m p l e x individuality of the p e r s o n w i t h i n the
skills to b e a r u p o n the practical w o r l d of affairs: firm. This c o n s t r u c t has, w e shall suggest, rein-
forced a rationale for " b e h a v i o u r a l scientists" to
In practical life we never have to do with what is com- intensify their a t t e n t i o n to m a n a g i n g the organi-
mon to all human beings, even when we are to influence sationally d y s f u n c t i o n a l p r o p e r t i e s of the per-
large masses; we have to deal with personalities whose son.
mental life is characterised by particular traits of national.
ity, or race, or vocation, or sex, or age, or special
interests, or other features by which they differ from the
average mind which the theoretical psychologist may A GESTURE TOWARDS THE PRESENT
construct as a type (Munsterberg, 1913, p. 9).
I n so far as the c o n c e r n of this p a p e r is histori-
It is the i n d i v i d u a l w h o m the psychologist is to cal w e w o u l d like it to b e read as a "history of the
help. His or h e r particular aptitudes or skills are present". By this w e m e a n an a t t e m p t to identify
to b e e x p e r t l y ascertained, so that the the dispersed e v e n t s w h i c h i n t e r s e c t to establish
psychologist c a n r e c o m m e n d a p e r s o n - t a s k fit o u r c o n t e m p o r a r y , a n d often u n q u e s t i o n e d ,
that is c o n g r u e n t w i t h individual w e l l - b e i n g a n d rationales. This far, h o w e v e r , w e have b e e n
the e x i g e n c i e s of efficiency (see e.g. Myers, p o i n t i n g largely to n o t i o n s a n d practices w h i c h
1920). A n d m o t i v a t i o n a l difficulties in task per- have b e e n s u p p l a n t e d or significantly redefined.
f o r m a n c e are to b e s e e n as s t e m m i n g from m e n - W e w o u l d like n o w to try schematically to iden-
tal traits w h i c h the n o n - e x p e r t c a n n o t effec- tify s o m e of the r e l o c a t i o n s a n d shifts w h i c h
tively diagnose. O n l y b y s u c h i n t e r v e n t i o n s of have o c c u r r e d in m o r e r e c e n t times. W e c a n n o t
the p s y c h o l o g i s t will t h e r e b e avoided that h o p e in any w a y to d o justice to the r i c h n e s s of
which the i n t e r v e n i n g period. It is simply s o m e of the
lines w h i c h e m e r g e o u t of a n d following the
social statistics show with an appalling clearness, what a
p e r i o d 1 9 0 0 - 1 9 3 0 to w h i c h w e wish to refer.
burden and what a danger to the social body is growing
from the masses of those who do not succeed and who by This is u n d e r t a k e n w i t h a v i e w to locating the
their lack of success become discouraged and embitted c o n t i n u i t i e s b e t w e e n the p r e s e n t a n d the p e r i o d
(Munsterberg, 1913, p. 35). w e have addressed above. It also entaills regis-
t e r i n g the effect and i m p l i c a t i o n s of the shifts
Finally, the early industrial psychologists w h i c h have o c c u r r e d in the a c c o u n t i n g litera-
share w i t h Taylorism an appeal to efficiency as a ture.
t r a n s c e n d e n t purpose. T h e y too, it seems, w a n t O n e issue w h i c h interests us particularly in
their e n d e a v o u r p l a c e d b e y o n d the reach of poli- this c o n t i n u i t y of c o n c e r n s , c o u p l e d w i t h a rede-
tics: finition of t e r m s a n d objectives, is the i n t r o d u c -
256 PETERMILLERand TED O'LEARY
decision is in its important aspects a social process.., the members of the coalition. One such control-sys-
process of decision in individuals.., is a psychological t e m is t h e b u d g e t :
process socially conditioned (Barnard, 1938, cited in
Sofer, 1972, p. 165). The budget in a modern, large-scale corporation plays
March & Simon (1958), Simon (1957) and two basic roles. On the one hand, it is used as a manage-
ment control device to implement policies on which
C y e r t & M a r c h ( 1 9 6 3 ) w e r e to d e v e l o p this
executives have decided and to check achievement
notion of the decision-making organisation. "De- against established criteria. On the other hand, a budget
c i d i n g " c a m e t o b e v i e w e d n o t as a m o m e n t a r y isa device to determine feasible programs. In either case,
a c t b u t as a p r o c e s s w h i c h p e r v a d e d t h e e n t i r e it tends to define - - in advance - - a set of fixed commit-
organisation: ments and (perhaps more important) fixed expectations.
Although budgets can be flexible, they cannot help but
Although any practical activity involves both "deciding" result in the specification of a framework within which
and "doing", it has not commonly been recognised that a the firm will operate, evaluate its success, and alter its
theory of administration should be concerned with the program (Cyert & March, 1963, pp. 110-111 ).
processes of decision as well as with the processes of
action. This neglect perhaps stems from the notion that T h e b u d g e t m a y set o r g a n i s a t i o n a l o b j e c t i v e s .
decision-making is confined to the formulation of over-all B u t it is n o n e t h e l e s s c o n s t r a i n e d b y t h e m o r e
policy. On the contrary, the process of decision does not
general constraints of the motivational complex-
come to an end when the general purpose of an organiza-
tion has been determined. The task of "deciding" per- ity o f individuals. W h a t is i n t e r e s t i n g for o u r p u r -
vades the entire administrative organization quite as p o s e s h e r e is t h e p r o p o s e d r e s o l u t i o n t o this dif-
much as does the task of "doing" - - indeed, it is integrally ficulty. O n e n o l o n g e r s e e k s o n l y to f o r c e p e o p l e
tied up with the latter. A general theory of administration into the structures of the budget. Rather one
must include principles of organization that will insure
redefines the accounting side of the equation
correct decision-making, just as it must include princi-
ples that will insure effective action (Simon, 1957, p. 1). through the incorporation of a concept of the
p e r s o n as m o t i v a t i o n a l l y c o m p l e x . T h e b u d g e t
A drastic revision of the concept of "economic a n d s t a n d a r d c o s t i n g c o m e t o b e d i s p l a c e d in
man" was seen to be needed. The revision meant f a v o u r o f a task o f s e e k i n g t o e n g i n e e r t h e ration-
incorporating the environment and the ality o f t h e p e r s o n . T h e i m p l i c a t i o n a n d n o r m a l i -
psychological attributes of individuals within a sation of the individual within calculative prac-
new conception of the individual human being. t i c e s is n o l o n g e r to b e a c h i e v e d t h r o u g h single-
C y e r t & M a r c h ( 1 9 6 3 ) w e r e to f o r m u l a t e this minded pursuit of budget requirements (Hop-
shift in a " b e h a v i o u r a l t h e o r y o f t h e f i r m " w i t h i n wood, 1973).
which such a notion of the person and of deci- Let us try a n d e x p r e s s w h a t w e s e e t o b e at
s i o n s w e r e c e n t r a l . T h e b u d g e t a n d its ability to issue h e r e , for it is n o t s i m p l y a m a t t e r o f defini-
d e f i n e o r g a n i s a t i o n a l o b j e c t i v e s w a s c e n t r a l to tions. W h a t w e s e e t o b e o c c u r r i n g in t h e t e x t s
u n d e r s t a n d i n g t h e f i r m in s u c h a m a n n e r . T h e w e h a v e c i t e d is a r e c o n c e p t u a l i s a t i o n o f t h e
i s s u e w a s e x p r e s s e d simply. I n d i v i d u a l s h a v e boundaries of the accounting complex through
goals; c o l l e c t i v i t i e s d o not. A m e a n s o f g e n e r a t - an i n c l u s i o n w i t h i n it o f a r e v i s e d n o t i o n o f t h e
i n g c o l l e c t i v e g o a l s so t h a t t h e y a r e c o n g r u e n t p e r s o n a n d t h e firm. W i t h this shift a c c o u n t i n g
w i t h p e r s o n a l g o a l s w a s s e e n to b e r e q u i r e d . c o m e s t o f u n c t i o n as an i n t e r d e p e n d e n t e l e m e n t
The elaboration of organisational goals came in a r a n g e o f o p e r a t i o n s w h o s e c o n c e r n is w i t h
to b e d e f i n e d in a w a y w h i c h s a w t h e m as i n h e - the implication of the individual within organisa-
r e n t l y c o n f l i c t u a l . T h e o r g a n i s a t i o n was, after all, tional objectives. What we are suggesting, admit-
only a "coalition" of individuals, some of them tedly by merely gesturing towards some relev-
organized into subcoalitions (Cyert & March, a n t e x a m p l e s , is t h a t an i m p o r t a n t r e f o r m u l a t i o n
1963, pp. 2 7 - 2 9 ) . C o o p e r a t i o n w a s a p r o c e s s o f of the objectives of accounting occurs through
negotiation, of bargaining. But human beings the introduction of the notion of the behavioural
have limited capacities. Control-systems are w i t h i n its t e r m s o f r e f e r e n c e . It is n o t j u s t a
n e e d e d to i d e n t i f y t h e c o n s i d e r a t i o n s r e l e v a n t to b r o a d e n i n g o f t h e c o n c e r n s o f a c c o u n t i n g . It is a
ACCOUNTINGAND THE CONSTRUCTION OF THE GOVERNABLEPERSON 261
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