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LEARNING MATERIAL
Sector: ELECTRONICS
Qualification Title: Computer Systems Servicing NC II
Unit of Competency: Install and Configure Computer Systems
Welcome to the Module “Installing and Configuring Computer System”. This module contains
training materials and activities that a trainee should complete.
The unit of competency “Install and Configure Computer System” contains the knowledge, skills
and attitudes required in installing, assembling and testing computers and common peripherals. This is
one of the core modules for National Certificate level II (NC II).
Trainees are required to go through a series of learning activities in order to complete each of the
learning outcomes of the module. In each learning outcome there are Information Sheets, Task Sheets,
Assignment Sheets and Job Sheet. Follow these activities on your own and answer the Self-Check at the
end of each learning activity.
Task Sheet - This will guide you in performing single task, operation or
process in a job.
Job Sheet - This is designed to guide you how to do job that will
contribute to the attainment of the learning outcome.
You may already have some of the knowledge and skills covered in this module because you
have:
o been working for some time
o already have completed training in this area.
If you can demonstrate to your trainor that you are competent in a particular skill or skills, talk to
him/her about having them formally recognized so you don’t have to do the same training again. If you
have a qualification or Certificate of Competency from previous trainings show it to your teacher. If the
skills you acquired are still current and relevant to this module, they may become part of the evidence you
can present for RPL. If you are not sure about the currency of your skills, discuss it with your teacher.
After completing this module ask your teacher to assess your competency. Result of your
assessment will be recorded in your competency profile. All the learning activities are designed for you to
complete at your own pace.
Inside this module you will find the task for you to complete followed by relevant information
sheets for each learning outcome. Each learning outcome may have more than one learning activity.
Summary of Learning Outcomes:
Conditions:
The students/trainees must be provided with the following:
PC or workstations
Instructional Manuals such as: Occupational Health and Safety policies and procedure
manual, device manual and hardware diagrams and charts.
Tools such as: Screw Driver, Anti-Static Wrist Strap, Pliers and digital multi-meter
Supplies and materials such as: Screws, Thermal paste, Flash Drive, Appropriate
software applications and programs.
Reference Materials:
Computer Manuals
https://en.wikipedia.org
www.Google.com
www.Youtube.com
ICT_COMPUTER HARDWARE SERVICING NC II GRADE 9
PC HARDWARE SERVICING LEARNING MODULE
Basic-Functional-of-Computer-Hardware
TECHNICAL TERMS
Operating system (OS) is installed in accordance with established installation procedures and
to comply with end-user requirements.
System Unit - The main part of a microcomputer, sometimes called the chassis. It includes the
following parts: Motherboard, Microprocessor, Memory Chips, Buses, Ports, Expansion Slots
and Cards.
Anti-static mat – used to stand on or place hardware on to prevent static electricity from
building up.
Central Processing Unit (CPU) is the electronic circuitry within a computer that carries out
the instructions of a computer program by performing the basic arithmetic, logical, control
and input/output (I/O) operations specified by the instructions.
ROM – (Read Only Memory) ROM is non-volatile, meaning it holds data even when the
power is ON or OFF.
RAM – (Random Access Memory) RAM is volatile, meaning it holds data only when the
power is on. When the power is off, RAM's contents are lost.
Hard Disk Drive (HDD) - Also known as hard drive is a magnetic storage device that is
installed inside the computer. The hard drive is used as permanent storage for data. In a
Windows computer, the hard drive is usually configured as the C: drive and contains the
operating system and applications.
Floppy drive, or floppy disk drive, is a storage device that uses removable 3.5-inch floppy disks.
Optical Drive- An optical drive is a storage device that uses lasers to read data on the optical
media. There are three types of optical drives: Compact Disc (CD), Digital Versatile Disc
(DVD) and Blu-ray Disc (BD).
COMPUTER SYSTEM SERVICING NC II
List of Competencies
MODULE DESCRIPTOR : This unit covers the outcomes required in installing and
configuring desktop and workstation computers systems. It
consists of competencies to assemble computer hardware,
install operating system and drivers for peripherals/devices, and
install application software as well as to conduct testing and
documentation.
QUALIFICATION LEVEL : NC II
PREREQUISITE :
ASSESSMENT CRITERIA
1.1 Unit assembly is planned and prepared to ensure OH&S policies and procedures are
followed in accordance with systems requirements
1.2 Materials necessary to complete the work are identified and obtained in accordance with
established procedures and checked against systems requirements
1.3 Tools, equipment and testing devices needed to carry out the installation work are obtained
in accordance with established procedures and checked for correct operation and safety
1.4 Computer hardware is assembled in accordance with established procedures and systems
requirements
Basic-input-output-system (BIOS) configuration is performed in accordance with
hardware requirements.
1.5 Portable bootable devices are created in accordance with software manufacturer instruction
1.6 Customized installers are prepared in accordance with software utilization guide and end
user agreement.
Installation of portable applications are carried out in accordance with software user
guide and software license
1.7 Operating system (OS) is installed in accordance with established installation procedures
and to comply with end-user requirements
1.8 Peripherals/devices drivers are installed and configured in accordance with manufacturer’s
instructions and/or OS installation procedures.
1.9 OS and drivers updates/patches are accessed and installed in accordance with
manufacturer’s recommendations and requirements
On-going checks of the quality of the work are undertaken in accordance with established
procedures.
1.10 Application software are installed based on software installation guides, end-user
requirements and software license agreement
1.11 Variation to application software installation is carried out in accordance to customer/client
requirements
Software updates are accessed and installed in accordance with manufacturer’s recommendations
and requirements
1.12 Devices / systems and/or installation is tested to determine whether it conforms to
requirements
1.13 Stress test is conducted to ensure reliability of equipment in accordance with
manufacturer’s instructions and system requirements
1.14 5S and 3Rs are followed according to environmental policies
1.15 Documentation in relation to the test is forwarded to appropriate personnel and/or authority
in accordance with requirements
LEARNING OUTCOME 1
ASSESSMENT CRITERIA:
Unit assembly is planned and prepared to ensure OH&S policies and procedures are
followed in accordance with systems requirements
Materials necessary to complete the work are identified and obtained in accordance with
established procedures and checked against systems requirements
Tools, equipment and testing devices needed to carry out the installation work are
obtained in accordance with established procedures and checked for correct operation and
safety
Computer hardware is assembled in accordance with established procedures and systems
requirements
Basic-input-output-system (BIOS) configuration is performed in accordance with
hardware requirements.
CONTENTS:
1. Types and Parts of Computers
2. Computer Hardware Assembly
CONDITIONS:
The students/trainees must be provided with the following:
PC or workstations
Instructional Manuals such as: Occupational Health and Safety policies and procedure
manual, device manual and hardware diagrams and charts.
Tools such as: Screw Driver, Anti-Static Wrist Strap, Pliers and digital multi-meter
Supplies and materials such as: Screws, Thermal paste, Flash Drive, Appropriate
software applications and programs.
METHODOLOGIES:
1. Discussions
2. Demonstration
ASSESSMENT METHODS:
Written Test:
Covering the following Learning Outcomes and it should be multiple types of
questions.
The students should answer the given answer sheet.
Performance Test with Oral Discussion:
Preparing computer components and peripherals.
Identifying the different components and peripherals.
Performing the necessary inspection and testing.
As each of the above activity is completed, the student will document the action
performed (in writing, on tape or in a Trainee Record) for assessment purposes.
Learning Experiences
LEARNING OUTCOME 1
Learning Objective:
One important thing to consider before executing a computer assembles is that one must be
knowledgeable in the different computer parts, tools, equipment and devices used in computer
hardware.
At the end of this module the student can now perform Computer Assembly and Disassembly
with proper used of tools, equipment and devices.
Personal Protective Equipment - Proper preparation is the key to a successful work. Before
you begin, make sure that you have the tools you will need, and secure a clear well-lit
workplace. Gather all the components you’ll be using and unpack them at the same
time. Always keep in mind that personal protection is one of the traits of a good computer
technician.
Illustrations Hardware Tools and their Functions
Anti-static wrist strap – used to prevent ESD damage to
computer equipment.
Power surge protectors – Devices designed to protect the computer from sudden power surges
form intermittent power sources.
AVR (Automatic Voltage Regulators) - is designed to protect
form intermittent power sources.
A hand tool is a device for performing work on a material or a physical system using only
hands. The hand tools can be manually used employing force, or electrically powered, using
electrical current.
Illustrations Hardware Tools and their Functions
Flat head screwdriver – used to loosen or tighten slotted
screws
Philips head screwdriver – used to loosen or tighten cross- head
screws.
Instructions: Identify the following Computer Parts, Tools and Devices and choose in the
box the correct answer that corresponds to the given images below. Write the answer in the space
Provided.
1. ______________ 6. _________________
2. _______________ 7. _______________
3. _______________ 8. _______________
9. ______________
4. ______________
Answers:
1. RAM 6. Motherboard
2. NIC 7. Hard Disk
3. Power Supply 8. CPU
4. Philip Screw Driver 9. ROM
5. Anti-Static Wrist Strap 10. Mouse
INFORMATION SHEET 1.1-2
COMPUTER HARDWARE ASSEMBLY
Learning Objective:
One important thing to consider before executing a computer assembles is that one must be
knowledgeable in the different computer parts, tools, equipment and devices used in computer
hardware.
At the end of this module the student can now perform Computer Assembly and Disassembly
with proper used of tools, equipment and devices.
1. Before Installing RAM into the motherboard you need to consider the RAM compatibility.
2. Check the Memory Manufacturer’s Manual in order how to install Memory.
3. Lock both sides of Memory Socket.
Step 6. Place the motherboard into the case
1. Prepare the motherboard and Chassis(Case)
2. Check if the motherboard intact with the case.
3. Check the layout of the sockets on the motherboard, and confirm that the ports on your
motherboard's back panel match the holes on the case's Input/Output (I/O) shield that is
installed in your case.
4. Tighten the needed screw of motherboard to holes connected to the Case.
1. Begin by removing the backplane cover from the AGP or PCI Express X16 slot.
2. Install the graphics board in that slot, and then secure the card with a screw
1. Connect the Mouse, Keyboard, Power cord and vga Cable at the back panel of the
system unit.
TASK SHEET 1.1-1
Steps/Procedure:
CRITERIA YES NO
1. Did you bring the tools needed in Computer Assembly?
2. Did you know all the parts of computer hardware?
3. Did you use the Hand tools properly?
4. Did you prepare the motherboard correctly?
5. Did you install the CPU into the motherboard?
6. Did you install the RAM into the motherboard?
7. Did the motherboard place into the Case?
8. Did you connect the Power supply correctly?
9. Did you install the Video Card and NIC?
Comments/Suggestions
___________________________________________________________________________
_
___________________________________________________________________________
___________________________________________________________________________
__
CRITERIA YES NO
1. Did you unplug all electronics/equipment from the power source?
Comments/Suggestions
___________________________________________________________________________
_
___________________________________________________________________________
___________________________________________________________________________
_
Questioning
Portfolio
Written
The evidence must show that the trainee…
*Follows OH&S policies and procedures for installing x x x
devices/systems
*Assembled Computer Hardware x x x
*Installed operating system and drivers for
x x x
peripherals/devices
*Installed application software x x x
*Conducted testing and documentation x x x
Forwards documentation to appropriate personnel in
relation to test and to authority in accordance with x
requirements
Objectives/Content # of items/
Knowledge Comprehension Application
area/Topics % of test
Institutional Assessment
Instruction for the Trainer
Qualification : Computer System Servicing NC II
Competency Number: COC 1
Unit of Competency: Install and Configure Computer System
General Instruction:
The Student’s must Install and Configure Computer System and follow the
following Procedures.
Procedure Time
1. Assemble Computer Hardware 30 mins
2. Prepare Installer 15 mins
3. Install Operating System and Drivers for Peripherals 45 mins
4. Install application software 20 mins
5. Conduct testing and Documentation 10 mins
Specific Instruction:
1.1 In Assemble Computer Hardware you must have knowledge how to
Assemble computer hardware
1.2 Has known all the parts, tools and devices used in Assemble Computer
Hardware
2.1 In Preparing Installer you must have a CD or Flash Drive used for
creating bootable media.
2.2 You must use Windows OS liked Windows 7
3.1 In Installing Operating System and Drivers for Peripherals you
must have a Manuals used in Installing Operating System and
Peripherals.
3.2 A Flash Drive or CD for Installing OS and Drivers
4.1 In Installing application software you must have the needed application
that used in Windows 7.
5.1 You need to Conduct Testing and Documentation after Install and
Configure Computer System.
Assessment Methods:
Written Test
Demonstration with Oral Questioning
Feedback to student:
YES if the student is able to perform the tasks/activities listed below and
NO if not.
Unit of Competency: Install and Configure Computer System
LO1: Assemble Computer Hardware
ASSESSMENT CRITERIA : YES NO
Plans and prepares installation to ensure OH&S policies’ procedures and
requirements
Materials necessary to complete the work are identified and obtained in
accordance with established procedures and checked against systems
requirements
Tools, equipment and testing devices needed to carry out the installation
work are obtained in accordance with established procedures and checked
for correct operation and safety
Computer hardware is assembled in accordance with established
procedures and systems requirements
Basic-input-output-system (BIOS) configuration is performed in
accordance with hardware requirements.
LO2: Prepare Installer
ASSESSMENT CRITERIA : YES NO
Portable bootable devices are created in accordance with software
manufacturer instruction
Customized installers are prepared in accordance with software utilization
guide and end user agreement.
Installation of portable applications are carried out in accordance with
software user guide and software license
LO3: Install operating system and drivers for peripherals/devices
ASSESSMENT CRITERIA : YES NO
Operating system (OS) is installed in accordance with established
installation procedures and to comply with end-user requirements
Peripherals/devices drivers are installed and configured in accordance with
manufacturer’s instructions and/or OS installation procedures.
OS and drivers updates/patches are accessed and installed in accordance
with manufacturer’s recommendations and requirements
On-going checks of the quality of the work are undertaken in accordance
with established procedures
LO4: Install application software
ASSESSMENT CRITERIA : YES NO
Application software are installed based on software installation guides,
end-user requirements and software license agreement
Variation to application software installation is carried out in accordance to
customer/client requirements
Software updates are accessed and installed in accordance with
manufacturer’s recommendations and requirements
LO5: Conduct testing and documentation
ASSESSMENT CRITERIA : YES NO
Devices / systems and/or installation is tested to determine whether it
conforms to requirements
Stress test is conducted to ensure reliability of equipment in accordance
with manufacturer’s instructions and system requirements
5S and 3Rs are followed according to environmental policies
Documentation in relation to the test is forwarded to appropriate personnel
and/or authority in accordance with requirements
Did the student’s overall performance meet the standard?
Strength:
Improvements needed:
General comment:
Satisfactory
Questions to probe the candidate’s underpinning knowledge
response
Safety Questions
Why do we follow OHS policies and procedures correctly in installing
computer systems and networks?
Why we need to use the PPE and Power Surge Protector
Contingency Questions
What are the common unplanned events or conditions that might affect the
success of installation of computer systems and networks? How are you going
to respond to these events?
Job Role/Environment Questions
What is the importance of checking the quality of on-going work?
Extension/Reflection Questions
Safety Questions
Q: Why do we follow OHS policies and procedures correctly for installing computer
systems and networks?
A: We must follow OHS policies and procedures correctly for installing computer
systems and networks to eliminate any untoward incident that might cause the
system to fail. Not following the procedures would result to the failure of the work
being done which might cause accident.
Q: Why we need to use the PPE and Power Surge Protector
A: PPE used to prevent us from Electric Shock and Power Surge Protector used to
prevent computer from sudden power surge.
Contingency Questions
Q: What are the common unplanned events or conditions that might affect the success
of installation of computer systems and networks? How are you going to respond to
these events?
A: One unplanned event that might affect the success of the network installation is the
unavailability of materials and equipment to be used. Another is the breakdown of
equipment to be used. To solve such events, one must make sure that all materials
and equipment are available before the start of the installation and to have spare
parts as a contingency measure when something breaks down.
A. We must follow the user’s manual so that we know how prepare and proceed the
operations.
WRITTEN EXAMINATION
I. MULTIPLE CHOICE
DIRECTION: Select the best answer from among the choices given. Circle the correct
Answer.(20 minutes time limit)
Directions: Identify the following Computer Parts, Tools and Devices and choose in
the box the correct answer that corresponds to the given images below. Write the answer in
the space Provided. .(15 minutes time limit)
1. ______________ 6. _________________
2. _______________ 7. _______________
3. _______________ 8. _______________
9. ______________
4. ______________
Direction: Group the computer parts, storage, tools, equipment according to its category
and place it into the table below. .(20 minutes time limit)
I. MULTIPLE CHOICE
1. D
2. A
3. B
4. C
5. B
6. C
7. A
8. A
9. B
10. B
11. D
12. A
13. C
14. D
15. A
II. IDENTIFICATION:
1. RAM 6. Motherboard
2. NIC 7. Hard Disk
3. Power Supply 8. CPU
4. Philip Screw Driver 9. ROM
5. Anti-Static Wrist Strap 10. Mouse
III. Classification:
Electronic Resources:
Fundamentals of PC repair
http://danreb.com/sites/default/files/CHS-NC2%20Reviewer%20-
%20With%20Oral%20Questioning_0.pdf
http://www.bechtel.com/assets/files/Environmental/ToolboxSafetyTopics/20
10/ProperToolSelection.pdf Tool Selection
http://www.iml.uts.edu.au/assessment-futures/designing/assembling.html