SHARP Tech Tips
SHARP Tech Tips
SHARP Tech Tips
Tech Tips
AR-200,160
When getting weird copy quality problems, clean the contacts for the T/S unit (little pigtail spring on side door).
Grease from rail gets in there and causes arcing.
FO-130, UX-112, UX-222
Lines appear on copies, making them unclear. This is caused by dry capacitors in the power supply, causing noise.
Replace Capacitors C14, C15, C16, C17. This will fix fault.
General
REPLACE TONER
If machine calls for toner repeatedly after replacing toner cartridge, check the toner auger gears to make sure they
turn freely. Many times these gears are bound up and the mixing auger will not turn. Turn the gears several
revolutions before putting the cartridge back in. This will almost always cure the problem.
ADF's
Anytime you have mystery jams clean the one way bearings with alcohol and rough up the shafts with scotch brite
or fine sand paper. It is not required to replace the one ways in most cases. Also ADF machines that change paper
size in the middle of a run can be cured by this same process. (A11 and A51 plus some others) What happens is the
one-way slips while the original is being measured by sensors causing an 11inch paper appear to be 14 inch, hence
the auto select switches to draw from 14 inch cassette.
Too Much Toner
Customer complains machine is using too much toner!! Check blanking lamps!! machine may run and run until all
toner is in waste container! You cannot just eyeball these lamps to see if they are working, this could throw you off.
These lamps are wired series parallel so some may be on while others are off, or lamps may be dirty and this cannot
be detected by just watching lamps. There is an easy way to check that all lamps are coming on. Remove main
charger unit and run a copy of your test sheet (your work order if you are like me) If you get a full image it means
your discharge lamps are not working. If you get only a partial image you have a blown lamp. If you have a faint
image your lamps are dirty. Yes I know that it sounds strange but it works. (machines with grid/main charge system)
Never tried it on non grid machine.
DOCUMENT FEEDERS
ROLLER ALTERNATIVES
Many of the document feeder 1st and 2nd feed rollers may be purchased at significant savings. Even SF-463, or 465
ADFs can be retrofitted with SF-9750 ADF parts!
MISFEEDS
Many of SHARP'S document feeders have sensors that are voltage controlled by a pot on the DF board. If you don't
have a schematic it may take a little detective work, but if you can't find any other cause for the jamming, you might
want to try tweaking the sensor voltages.
SF-A114 Multifeeding
Use can sep belts, part number FA5-5427-00. The Sharp belts are to slick. The Canon belts have a dull finish. They
will also cross over to SF-A54 and the other models.
SF-A51/A11
If you are getting jams in these ADF's and the feed rollers are new, clean or replace one-way gears in ADF(4 of
them). Symptoms are: won't feed in originals and jams(like faulty feed rollers) or jams while doing 2nd side. Make
sure you also clean the reversing document sensor. This also applies to the SF-9750/9800 ADF's.
SF-A51/A11
Do not clean the four small counter roller belts with a solvent!! Use WD-40. This restores the belt. These belts will
fail and cause ADF misfeeds if dried out by solvents or alcohol. Sharp training centers are also suggesting the use of
WD-40 on feed paper stop rollers. Just make sure you work it into the rubber well. No moisture should remain on
roller. It works very well and does not damage rubber like some solvents. Also restores belts already cleaned with
solvents.
SF A54
Doc feed jams and lead edge problems on the SF-A54 can be caused by the one way gears in paper feed drive unit.
You would save call backs if you replace all 3 one way gears and the shaft with the 2 one way gears. These problems
can be hard to pin point. Cleaning will help, but you will be back.
SF-S11 Sorter - Jamming
It doesn't matter if you're in non-sort or sort mode. It’s easier to detect while using non-sort. The symptom is a
sluggish exiting because something is loading the motor. I discovered that the brass bushing on the black belt
(suction) shaft (upper front frame) needed cleaning. After cleaning, the symptom halted. The bushing may have been
dirty from dried out oil which was applied due to prior troubleshooting. You may want to give second thoughts
before lubricating these bushings and/or others in the equipment.
SF-S14 Sorter - Causing F1-(00) codes.
Re-crimp wires that are forced into pins in the plastic jacks on sorter board. Rubber insulation expands and forces
wire out of piercing wedge of metal pin in plastic jack. Problem can return many months or years later. Don't be
surprised.
2000 Series
Problem: Duplex jams on all 2000 series.
Solution: Adjust the alignment plates of the duplex unit. The default is set at 7. If jamming occurs in duplex adjust
to 5. This adjust the plates to allow for some "play" Paper tends to bind if the plates are too close together. Lowering
the value widens the space between the plates.
Problem: Paper wrapping around fuser roller and jams. The exit roller is on the door on left side of copy. This door
gets
slammed pretty hard by end users, resulting in bending exit roller shaft.
Solution: If you will remove gear and bend shaft back towards copier slightly, you will find that this improves paper
feed from fuser.
2010 family
DRUM CARTRIDGE
The drum cartridge on these machines will frequently wear prematurely. The cause is the drum drive. A pin and four
flat surfaces. The metal pin will rub against the plastic flats of the drum drive gear as it drives, wearing out the drum
drive gear. A small amount of grease on the flats before installing a new cartridge will prevent the premature wear.
2X14
BYPASS FEEDER
Sometimes these feeders don't feed properly from new. We've found that
the separator roller assy. has a couple of washers on it to adjust the
tension of the braking spring.
If it misfeeds remove one (or more) of these washers.
SF-2014 through SF-2514
Skewed copies or jams at pre-registration roller
When unpacking and setting up these machines, DO NOT grab the lip of the bypass when lifting them out of the
box. This can deform the metal upper paper guide and cause skewed copies and/or jams. If this has already
happened, you can cure it by applying pressure to the bypass assembly just below the tray extension, thereby
undoing the damage.
2020
Symptom: Waste toner overheats and hardens in bottle causing "little man
light" to flash before waste toner is full.
A Solution: Use aluminum tape (heater duct tape), apply to underside of
waste toner compartment on drum unit to shield from heat. Also you might
want to lower fuser temp to 170. Some work well at 160. This tape is
fairly expensive, but worth it.
2022 / 2027 / 2035
TONER PROBLEMS
If you're having toner yield problems or the toner light comes on and there's still toner in the cartridge, most likely
the toner hopper shaft mylar is loose in the hopper. Every machine I have checked this is the case. Sharp has
redesigned the shafts for this problem. The part #'s are CSFTZ2114FC51 and CSFTZ2114FC52. More info is in tech
bulletin SF-2035-006. You may be able to only remove the loose mylar and it may work ok.
2035
DARK COPIES
The SF-2035 sharp copier has a dirt correction feature that can save calls or cause more work on a call. If the copier
is half way or more into the 80k pm cycle and cleaning the lens and mirrors doesn't give you clean enough copies
then using T/C 46-01 will cause even darker copies because once you press print to change input value you reset dirt
correction feature. TIP!!! Press P (program button) value is stored and dirt correction is not reset. Saved me time on
many a call. Hope it will help you as well.
GEAR NOISE
If you hear a strong grinding noise coming from the back of the machine, first find out if it originates in the
developer section, all the way to the left (when you look from the back of the machine). Or, it may be caused by the
gear box in the middle of the machine.
If the cause is the developer section, you will need to replace the yellow coupling/gear that drives the developer
section. You should also replace the shaft on which it seats because it is probably worn. If the noise comes from the
gear box, you must take the unit completely apart, clean the slide bearings and re-install the unit after you replaced
the worn gears, if any. If you just spray oil, you will be back very shortly.
2050
ADF EXIT JAMS
Possible cause could be white feed belt slipping. If belt has over 150k might want to check.
SF2014/2114/2214
When the drum is replaced you turn off the mechanic light using crop code 24 sub code 7. This is not in the Service
manual.
SF-2116, 2118, 2020, 2120
Symptom: Waste toner hardens in the waste toner bottle.
Cause: Excessive heat in the body cavity of the machine.
Solution: At the paper exit side of the machine, remove the cover, remove the cooling fans and remove the ozone
filters located BEHIND the fans. (These filters get clogged easily and prevent proper air circulation in the machine.
The heat build-up will also cause early drum failure. I have been disposing of these filters without any adverse
effects).
SF-2116, 2118, 2020, 2120
Symptom: False waste toner light (machine shuts down)
When you are called out to empty the waste toner bottle, due to it really being full, the damage is already done. The
end of the waste toner auger that goes into the bottle is sharp enough to sew with. When the waste toner fills up it
pushes the auger into the waste tube and the end begins to cut grooves in the "reinforced" section of the tube.
Solution(s): The most effective way to solve this is to just replace the tube. A quick fix however is to remove the
tube, clean it and, with a round file, file out the grooves. Simulation 15 clears the light.
2116/2120
SHUTTING OFF
Problem found in many of these machines is that the customer calls in that
the machine is turning off. Problem is not electrical it's that the door
switch actuator is too short. Fix by pulling front inside cover (need to
pull op panel too) remove actuator (plunger type thing with 1 screw) and glue
small circle of flat plastic to the rear of plunger, and reassemble. Good idea
is to do this when setting up machine in your shop before delivery.
2118
Proper Cooling
Modification to upper left cover is needed to ensure proper cooling of this machine. Also tell the customer to keep
this in one of the coolest rooms in the office! This machine must be kept out of the closets!
2214
DF HINGES
The doc feeder hinges (especially left one) break frequently and have
been modified at least once. Latest part #'s are: Left Hinge
MHNG-0178FCZ4, Right Hinge: MHNG-0179FCZ4 . Not positive if 0179 ends in
4 or not but should not matter. Pricing found to be $25-30 ea.
Left one breaks more due to higher spring load within. When it goes, it
may knock the connector off the sensor above it resulting in jamming
symptom.
3062
7300 SERIES
Outer Fuser Bearings Breaking
Place a washer that just clears the fuser rollers diameter but is small enough to be held by the retaining clip on the
front bearing between the bearing and the retaining clip.
CROP CODE
Crop code for toner density Is "COOP 44 Cassette button" the higher the number the less toner the lower the number
the more toner, This works well and do not be afraid to change it quite alot, But every thing need be in good
condition first- this mean no EE codes or such other conditions.
INTERMITTENT VOID AREAS
The guide above the transfer corona (guides paper up to drum) is
adjustable on this machine. You might want to try moving this around if
you are getting intermittent void areas.
JAMMING AT THE EXIT
Paper jams at exit, half way out of the copier.
Most of the time this hard working Sharp works well. Try taking the
exit panel out and get to the exit switch. Clean it well, vacuum, etc.
This should solve the problem. (Technician from Ontario, Canada)
H4 CODES
The cooling fan goes bad and generates false signals. Replace the fan
if everything else checks good. It may also cause intermittent power failures "machine goes dead".
JAMMING AT THE EXIT ROLLERS
Can be caused by the picker fingers. They come with a little gear like paper guide. If they are not there the paper
rises up and catches the top of the upper exit rollers.
PAPER FEED
Be sure to clean the first and second paper feed clutches with a light oil...they come packed in a heavy black
grease... also check that the right side panel is on correctly....I have found a lot of these put on wrong.
PAPER FEED
Sometimes on this machine the lower pick off fingers can impair feed. To solve this problem just remove the lower
fingers. You can do without them.
7300, 7350
H-3 CODE
These machines will give you a false H-3 code. It's almost always the cold solder joints on the transistor on the main
board. Resolder and no more H3's. If very loose can also cause a dead machine.
7300/7370
CASSETTE JAMMED
Cassette is hard to get in or out.....check to make sure that the paper feed unit is put in correctly....the lead edge of
the paper feed unit must go under the conveyance unit.....or this will push the conveyance down causing the
problem...simple...but I see it alot...
JAMMING
Jamming at the exit....there are two guide rollers at the exit...sometimes they loose their spring and cause the paper
to hit the metal parts that hold the roller....easy to check.
7320/7370
H3, H4 CODES
Check the fuses on the power supply, after all the usual stuff.
TONER PROBLEMS
When you go into diag. code 25 to level D.V. be sure to hit the cassette button...this will make sure it doesn't under
or overtone.
H3 CODE
If you have tried to fix the main board and that doesn't work....then its the power supply.
HEAT LAMP FAILURE
On the Sharps 7320&7370 series Check the fuser heat roller for a metal guide plate in side on the rear side of the
roller if one is seen take it out it will cause premature lamp failure by cutting into the ceramics of the lamp.
DV UNIT COARSE ADJUSTMENT
Between PMs it occasionally is necessary to decrease code 44 value to boost solids. On some machines the code 44
value may already be too close to 0 to adjust. ( values below 10 seem to cause problems ) On the bottom of the DV
unit behind thin black plastic strip, lies the developer sensor. Pull away yellow or white paper decal to expose hole
with soft core worm screw adjustment. The square key hole is smaller than those found on Toshiba's 4121s, etc. A
1/8th turn ccw will boost Code 44 values 40 to 60 points upward. Note, this may hamper Code 25 CA after
developer replacement with an E Code above 99. This has been implemented on several machines for approximately
10 to 12 months with no DV mix ratio problems period.
7320/7370/7900
COPY QUALITY
Overtoning and toner spray. You must set up code 44 to a number that is five digits higher than that in code 25 and
this will prevent this overtoning problem.
7370
NO MAIN MOTOR RUN? NO CODES?
Might start with a paper jam then just won`t run. The problem may be PT (photo interrupter clock) inside main
motor plastic shroud. Clean or replace it. The part is not in the parts book, P/N is VHPGP1A/-1, the package says
HOTO COUPLER, think it should be PHOTO COUPLER.
PAPER OUT INDICATOR
On the Sharp 7370, if you press the print button and get a paper out indicator, and when you bypass copy you get a
jam indicator, check to see if the main motor is turning on when you try to copy. Be certain to listen for the main
motor and don't mistake it for the cooling fan. If the main motor is not starting up, the paper feeder will not work,
thus a paper out indicator from the cassette feed and a jam indicator from the bypass. The main motors in this
machine are very high mortality.
7370
Problem: Copier would not go into initial rotation after coming out of warm-up.
Solution: Drum blade was flipped, which had blown fuse on motor driver board.
7700
L4 CODES
Main motor inoperative. Try resoldering joints on main motor PCB. Cold solder joint.
7700-7750
COPY QUALITY
If the copy is lighter on the void side of the copy with blank areas,
check the lens mount, after the lens is cleaned it may have lifted out of
the tracks. The lens will still travel without problems so there are no
indications of the problem.
JAMMING IN FUSER
If the copies jam or buckle when the lead edge enters the fuser assembly
clean or replace the lower fuser bushings, replace the fiber bushings
with metal ones #NBRGC0053FCZZ
BLACK COPIES
If the exposure lamp comes on and then goes out when the scanner moves
further, check for a break in the wire harness to the lamp. The part
number is DHZI-1304FCZZ and needs to be soldered in place.
CLICKING NOISE
If the machine makes a clicking noise when running check the registration
clutch, the gear cracks causing the noise and sometimes paper jams. Part
number NGERH0434FCZZ.
SF 7800
U2 CODES AND SCRAMBLED MEMORY
Performing all the suggestions on the factory bulletins had no effect. In this case, the charge corona was arcing to
grid in the area of the rear block. Sharp figured a cover wasn't necessary (duh!). Covering the end blocks with tape
cured this problem which was previously happening once a month.
7800/7850
7800, 7850 MAINTENANCE LIGHTS
The maintenance light has two meanings. The light on constantly means the maintenance cycle is up (normally
30,000 copies). Crop 20 clears it. The same light blinking means the drum toner waste is too full. This lugs down the
auger causing the spring drive clutch to push a micro switch on the back frame. Cure it by removing the drum pull
the plug on top, dump the waste toner in a trash bag, run crop 25 for about 15 seconds then crop 14.
SERVICE INDICATOR - NO CODE
Check the drum unit it maybe full.
JAMMING
If you experience intermittent false jamming with the paper stopping in or near the fuser assembly, check the lower
fuser roller cleaning roller. Gummed and/or worn cleaning roller bushing can cause the lower fuser roller from
turning freely causing the intermittent jams.
7900
U2, PARTIAL BLANK, FULL MEMORY SCRAMBLE
On any of these problems I would take out the drum unit and shake and roll it around; if you hear any rattle or sound
of any kind, replace the drum immediately, or you will regret it. The ground has come loose inside the drum assy.
and it creates problems worse than a charge grid ever thought of.
INTERMITTENT BLANK COPY
The main corona unit housing builds up with "corona scum",
and requires cleaning.
U1/U2 CODES
Don't go right to the battery! An arcing transfer/separation corona will produce the same problem. Found out the
hard way!
RANDOM CODES
If you are experiencing random codes there is an additional solution
without replacing a lot of parts. The codes as indicated previously in
this section is caused by main charger grid arcing. Make sure you are
using the new style grid and corona blocks, then when you install the
unit secure it by using a paper clip or similar object and fasten to the
screw just above the front corona block. The problem is when the corona
vibrates out of the machine just enough to cause arcing. This may sound
tacky but it has completely cured this problem and it has not happened
since it was done.
SHADOWED COPIES
If your are getting shadows on the copy and you have to constantly clean
the optics to get good copies don't forget to clean the filter glass
above the developer unit. Open the developer drawer and remove the top
panel and the black plate holding the filter glass, slide plate out and
clean both sides. Make sure you get it on the tracks when reinstalling.
SCANNER SLAMMING
Cause - Leaking primary corona block sending noise to scanner control board.
Remedy - Replace primary corona. LOGIC PROBLEMS
Machine does initial warm-up ,but you press start key and machine goes haywire. I replaced coronas, logic board
and even the power supply. This machine gave me hell for a month. I finally replaced the whole drum unit and I
have not had problems ever since. So if possible have extra drum unit in stock they’re expensive but you save time
and make more money!
LOGIC PROBLEMS
Sharp 7900 intermittent U, L, or H codes and/or jamming...A loose screen grid will cause electrical "noise", and will
confuse the main board. Broken fuser drive coupling gear.
For a quick fix use the gear next to the paper advance handle on the bottom right, front frame side. It is the same one
and will not impair operation.
Closely inspect all the gears near the fuser cleaning drive before ordering parts.
LOGIC PROBLEM
Symptoms, Synch (refeed) clutch does not fire (sensor is good, clutch is good) Blanking lamps intermittently print
whatever part of the copy they want to print. Random U1s and U5s (maybe other Us as well)
Did you just change the charge corona wire? If so did the little tabs on the assy. break? if so, change the assy and the
problems will go away.
U1 CODES
Check the number one corona unit and replace if necessary. Sometimes this corona unit can cause this code. COPY
QUALITY
Toner problems. If the toner dispensing can't keep up with the consumption, check that the mylar blades inside the
toner unit are not binding. They have been known to become warped and get stuck as they turn to stir up the toner.
You can fix this by just cutting off the warped part. It will still work and you can save the time and expense of
replacing the part.
COPY QUALITY
7900 intermittent blank/Partial copies. Make sure the charge corona wire is tight. Sometimes, it oscillates and
grounds out to the corona shell, causing blank or partial blank. If blanking lamps stay on when they're not supposed
to (causing a similar symptom), The mirror motor PWB may be heating up and sending a false "on" signal to the
blanking lamps.
SF-7900/8300
LIDS
Replace those flimsy or worn out platen covers with SF-7800/7850/7855 lids. Most customers prefer a solid lid.
These lid will last longer also.
SORTER JAMS
Jamming as soon as the copy goes into the sorter trays... the sensor that is located in the sorter is dirty this sensor is
photo sensor that goes for the top of the sorter to the bottom.
U-3 CODES
Check 2.5 amp fuse on power distribution PCB at upper rear center of copier. Has nothing to do with what the book
says is U-3 code problems. Book will have you looking at scanner motor, PCB, and sensors.
LOGIC PROBLEMS
Symptoms: Random and intermittent U-5s and U-1s Refeed solenoid will not fire (clutch is good, sensor is good)
Blanking lamps wig out (randomly and intermittently come on leaving some of the copy)
Problem: Ask yourself if you just changed corona wires. If so, did the little green tabs break off. If so, change the
corona assy and the problem is fixed. (This one had me going!)
8100
H-4 CODES
Check the connector on front frame side. The plastic/metal connector fries intermittently.
8200-8100-8260
MAG ROLLER REPLACEMENT
If the rear developer drive gears break check the mag roller for binding,
developer gets inside the mag roller and binds it causing to much drag.
Before you replace the mag roller (very expensive) install foam on the
screw side of the developer unit (not gear side). This protects the end
of the roller from coming in contact with developer, also check when you
replace all the v-rings, the v-ring goes on backwards on the screw side.
V-rings can be ordered from Sel-Drum a lot cheaper than OEM, sticky back
foam can be ordered from Alternative Technical Services @ 1-800-343-3530
and has a lot of other uses.
9750
STICKY KEYS
The keys on the SF 9750 (and models with similar key pads) tend to stick in the actuated position. This locks up the
key pad and can cause you to replace the operation PWB. Disassemble the key pad and clean all the individual keys
insuring that they move freely in their slots.
LIGHT COPY QUALITY
This problem showed up most noticeably on the second side of duplexed copies. Poor fill and faded print were
ultimately caused by a slight bend in the spring-loaded image-transfer guide plate which puts the copy moving
through the machine in contact with the drum. "Strategic reforming" seemed to work.
9750 / 9800 / S-451
PAPER JAM
If you find a copy in very bottom of machine, (on the paper ramp), check part# OCW675720//// h-lever (SEC 33-
129 in the service manual) for stress cracks in plastic lever. This lever is in the inverter section on rear side by the
inverter solenoid.
DRUM LIFE
Check to see if your drum sep pawl mechanism is moving pawls back and forth. Replace solenoid arm and cams if
not. This will increase your life of your drum
EXPOSURE LAMP
Check to see if your first mirror base front guide roller is working. Replace it if not or has flat spot. This will save
replacing exposure lamps (less vibrations on lamp)
HOT ROLLER GEAR
Clean them ozone filters (keeps fuser cooler and optics). You won't
have to replace the hot roller gear as often.
SORTER PROBLEMS
Bizarre problems with the sorter (intermittent jamming, indexer moving sluggishly) can be caused by a weak power
supply in the copier.
9800 Waste Toner Coil
It's not hard to know when the waste toner coil binds and breaks on the SF 9800, but there are a couple of things to
save you from a recall. First be sure to replace plastic tube (top section) as well as auger coil. This tube usually gets
damaged when coil breaks and can leak. Also remove waste toner unit rear cover and clean waste toner sensor
switch. Weighted platform actuates this switch. Be sure to check continuity of this switch!!
Z-SERIES
JAMMING
Paper jams just prior to FUSER. Remove and replace large gear on Fuser drive swing gear assembly. ( metal
bushing moves out of gear causing gears to not engage properly.)
FUSER PROBLEMS
Fuser rollers do not always grab paper right away. Replace lower fuser roller. Flat spot develops on roller.
BUSHING PROBLEMS
On many Z-series SHARPS the bronze bushings in the gears come loose. The bushing moves beyond the gear
surface and causes binding and lost drive problems. Bushings can be tapped in using a rubber or plastic hammer.
(Fat plastic screw driver handle works in a pinch.)
FUSER GEARS
Another reason to keep fuser drive gears in stock is the tab on the inside breaks and the rollers turn fine until paper
goes through them.
TONER
When the toner light comes on your z series copier, take the collection bottle off and vacuum it out, then there is a
plug behind, and fill it up with SF-76NT1(SF-760) or SF-77NT1(SF-7700). make sure you fill it up 1/2 to 2/3 full. if
you over fill it will take the drum and dv box out.
Z-50
The other day I was working on a Sharp Z-50 machine. Just needed to put in a drum unit and clean the thing. As
luck would have it the plastic triangular power switch actuator in the t/d cartridge track broke when I slid the t/d
cart. back in. I was in a bind. Didn't have one with me. Not wanting to tell the customer that I broke the machine I
took a crimp on electrical connector for splicing 2 wires together and pushed it onto the rod which is pressed when
the front door is closed. The red crimp on connector fits like a glove. I had to cut the plastic down to the metal on
one side of the connector because it was to long but other than that it worked fine. In fact I think it is better than the
original design. From now on I will be modifying all my Z-Series customers as the original actuator breaks. This
will work with almost all the Sharp Z-series machines. It also will work with the Xerox equivalents.
Z-50/70
BROKEN GEAR
The heat roller gear on these machines breaks all the time, so you may want to keep one or two on hand at all times.
Z-57
The paper starts to come out, hits the exit switch but registers a jam. Switch checks good. Try a manual feed and
hold the paper back. You will get an L code. Time for a new scan clutch.
Z-72/76/77
L CODE
Scanner moves to the left but wont go back to home...
The reverse clutch is out on the scanner unit...you can have these units rebuilt or try it yourself....good luck.... this
also goes for the Xerox 5009 re...which is built by sharp.
Z85
I had a problem with the machine jamming upon initial feed, I had replaced the clutch springs and feed tires, pulled
the scanner out and checked its clutch springs, had replaced them four months ago, still good and the machine still
jammed. Well, after two and half hours later I realized the paper wasn't reaching the secondary feed rollers enough
and the cause of it was the right side cover was warp and the plastic guides molded as part of the r/s cover was not
helping the paper push into the secondary rollers, so I took 1/4" wide semi-rigid mylar I made from another part and
stuck them in between the guides, 1" long, about four to five will work, and the jamming stopped, because the
mylars were helping the paper feed into the secondary rollers.
Sharp Z800/Xerox XC 800 series doc. feed jams
Having consistent doc feed jams on any of these series machines. Check the clutch dog arm (plastic) in the clutch
assembly. The arm is mounted on a plastic pin, which breaks and leaves the arm dangling. You can remove the
assembly and replace the broken pin with a small sheet metal screw. Works good as new and probably won't break
again.