Copier Error Messages Página 1 de 7

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Copiers & Printers Error Messages

Error Code Messages by Major Manufacturers

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HP laserjet printers error messages

Konica Minolta copiers error code messages

Kyocera Mita copiers error code messages

Panasonic copiers error code messages

Ricoh copiers error code messages

Sharp copiers error code messages

Toshiba copiers error code messages

Xerox copiers error code messages

Note: This is a guide line or reference point for troubleshooting for trained technician only. Technicians should know
simulation procedures on how to reset some error messages.
Canon error messages shown below:

E000
Fuser problem, Fuser heater, Fuser film, Thermistor, Connections, Power Supply

E001
Fuser Temperature too high, Fuser heater, Fuser film, Thermistor, Connections, Power Supply

E002E003
Low Fuser Temperature, Thermistor, Fuser heater, Fuser film, Connections, Power Supply

E004
Fuser problem, triac shorted, thermistor, power supply

E007
Fuser film rotation problem ( IR 2200, 2800, 3300 or i )

E009
Fuser does not match power supply or DC controller board

E010
Drive problem, main motor, motor drive board, mechanical gear functions

E014-0000
Fuser motor ( IR 2200, 2800, 3300 or i )

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Copier Error Messages Página 2 de 7

E019-0000
Waste toner full ( IR 2200, 2800, 3300 or i )

E032-0001
DA unit communications error ( IR 2200, 2800, 3300 or i )

E040
Holding plate drive assembly, holding plate position sensor or holding plate solenoid

E043
Paper deck feed motor problem

E051-0000
Horizontal registration home detect mechanism ( Motor M9 or sensor PS10 ) ( IR 2200, 2800, 3300 or i )

E054
Duplex feed roller home position sensor lever, duplex feed roller gear, duplex drive board, duplex feed clutch, or duplex
motor

E055
Horizontal registration guide, home sensor lever, drive gear, duplex drive board, horizontal registration motor or duplex drive
motor

E064-0000
Charge, transfer or developer bias problem

E100
Laser unit, BD mirror, image processor board, laser board, DC controller, can also happen if drum is not installed

E102
Laser problem

E110-0000
Laser motor ( IR 2200, 2800, 3300 or i )

E202-0001
Scan problem, scan switch, scan motor, image processor board ( IR 2200, 2800, 3300 or i ), panel locked with error
message

E203
Scan motor driver board, scan motor or reader controller board

E204-0001
ADF lead edge image signal problem ( IR 2200, 2800, 3300 or i )

E211/215
Reader controller board, exposure lamp heater, exposure lamp thermistor, flat cable connections

E216
Exposure lamp, inverter board, reader controller board

E217
Exposure lamp heater or heater controller board

E219
Exposure lamp, inverter board, reader controller board

E220-00001
Exposure lamp inverter board ( IR 2200, 2800, 3300 or i )

E225-0000,-00002

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Copier Error Messages Página 3 de 7

White plate/edge whit plate read error, bad CCD or exposure lamp ( IR 2200, 2800, 3300 or i )

E240-0000
Mcon-Dcon problem, bad DC controller ( IR 2200, 2800, 3300 or i )

E243-0000
Control panel to image processor board communication problem, main controller board ( IR 2200, 2800, 3300 or i )

E248-0001
EEPROM problem ( IR 2200, 2800, 3300 or i )

E261-0000
Zero cross signal problem, main control board or DC controller board

E302-0001, -0002
Shading error, CCD, reader board or main controller board ( IR 2200, 2800, 3300 or i )

E315
Image data problem, main controller board ( IR 2200, 2800, 3300 or i )

E400
RDF to copier communication problem

E401
RDF pickup motor or pickup sensor

E402
RDF belt motor or pulse sensor

E403
RDF feed motor or pulse sensor

E404
DRF delivery motor problem

E420-0001
ADF back up data ( IR 2200, 2800, 3300 or i )

E421-0001
ADF back up data ( IR 2200, 2800, 3300 or i ), communication problem

E422-0001ADF IPC error

E500
Finisher main board or communication with copier

E501-0001
Saddle finisher communications with punch

E503-03
Finisher saddle-stitcher communication problem

E504-01,-02,-03,-04
Finisher height sensor problem

E505-0001,-0002
Finisher back up RAM error

E510-0001,-0002
Finisher feed motor ( IR 2200, 2800, 3300 or i )

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Copier Error Messages Página 4 de 7

E512-01,-02
Finisher delivery motor or delivery motor clock sensor

E513-01,-02
Finisher alignment motor or alignment motor home sensor

E514
Stack delivery motor, sensor

E530
Rear jogging plate motor, sensor

E531
Finisher stapler motor, home sensor

E532-01,-02
Finisher stapler motor or its home sensor

E535-01,-02
Finisher delivery motor or its swing guide switches

E535-03
Finisher safety switch or swing guide switch

E537Front jogging plate motor M3, front aligning plate home sensor

E540-0000,-00002,-0003
Finisher tray up/down motor ( IR 2200, 2800, 3300 or i )

E551
Finisher fan

E577
Finisher delivery motor or sensor

E580
Finisher stack tray upper limit sensor or up/down motor problem

E583
Finisher tray aux plate motor or sensor

E584-01,-02,-03
Finisher feed motor, feed motor switch or shutter closed switch

E585-0000
Finisher stack handling

E590-0000,-0002
Punch motor

E592-0000,-0002,-0003,-0004,-0005
Horizontal registration sensor, 0006 is punch sensor error

E593-0001,-0003
Punch shift motor

E5F1-0001,-0002,-0003
Finisher saddle folder motor

E601-0000,-0001
Image transfer error, hard drive, main controller, DC controller

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Copier Error Messages Página 5 de 7

E602-0001,-0002
Hard disk error, reinstalled software, hard drive or DC controller bad

E604-0000
Image memory, hard drive or main controller board

E605-0001
Image memory battery, hard drive or main controller board

E606-0001
HDD mounting fault, reinstalled software, replace HDD or main controller board, connections

E674-0000
Fax unit problem

E676
PDL board connection, PDL board, systems controller board

E677-0001
PDL board, printer board or main controller board

E710-0001,-0002,-0003
IPC initialization problem

E711-0001,-0002,-0003
IPC register

E712-0001,-0002
Communication problem with document feeder

E713-0000
Communication problem with finisher

E716-0000
Communication problem with pedestal

E717-0001
Communication problem with ASSIST

E719-0001
Card reader, coin vendor communication problem

E731
Relay board, PDA board, network board, image processor board, system controller board

E732-0001
Reader communication problem

E733-0001
Printer communication problem

E734
Relay board, PDA board, network board, image processor board, system controller board

E735
Relay board, PDA board, network board, image processor board, system controller board

E736
Fax board or system controller board

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Copier Error Messages Página 6 de 7

E737-0000
SDRAM problem, DIMM or system controller

E738
Network board, relay board, system controller board

E739
Network board, relay board, system controller board

E740-0001,-0002,-0003
Ethernet board

E741-0000
PCI bus error

E742
RIPI board

E743-0000
Mcon-Rcon communication error

E744-0000
Boot ROM software problem

E803-0000
Low voltage power supply problem

E804
Printer unit power supply fan, DC controller

E805
Laser motor, DC controller, ( Developer Fan or other Fan on IR series ), Bad fan, DC controller or image processor board

E807
Fuser /scanner fan or DC controller

E810
(IR models) No drum in machine

E826
Bypass fan or DC controller board

E827
Controller power supply fan problem

E901-0000
Pedestal feed unit motor or board

E903
Paper deck lift problem

Note: This is a guide line or reference for technicians only. Simulations a function key.

Copiers and HP laserjet printers error code messages meaning for troubleshooting

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