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    Policies, Processes, Procedures

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    Alex Dcosta
    The document discusses the importance of policies, processes, and procedures for businesses. It states that policies outline overall guidelines, processes describe flows of activity, and procedures provide detailed instructions. For these elements to be effective, they must be documented, aligned with business strategy and vision, clear, part of staff training, practiced by management, regularly reviewed, and flexible. The document also notes challenges like lack of policies or unclear procedures. Developing strong policies, processes, and procedures can help businesses by improving efficiency, consistency, and allowing staff to get more done. It offers to help businesses create and implement these important elements.

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    © All Rights Reserved
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    Policies, Processes, Procedures

    Uploaded by

    Alex Dcosta
    77 views2 pages
    The document discusses the importance of policies, processes, and procedures for businesses. It states that policies outline overall guidelines, processes describe flows of activity, and procedures provide detailed instructions. For these elements to be effective, they must be documented, aligned with business strategy and vision, clear, part of staff training, practiced by management, regularly reviewed, and flexible. The document also notes challenges like lack of policies or unclear procedures. Developing strong policies, processes, and procedures can help businesses by improving efficiency, consistency, and allowing staff to get more done. It offers to help businesses create and implement these important elements.

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    Policies, Processes, Procedures

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    The document discusses the importance of policies, processes, and procedures for businesses. It states that policies outline overall guidelines, processes describe flows of activity, and procedures provide detailed instructions. For these elements to be effective, they must be documented, aligned with business strategy and vision, clear, part of staff training, practiced by management, regularly reviewed, and flexible. The document also notes challenges like lack of policies or unclear procedures. Developing strong policies, processes, and procedures can help businesses by improving efficiency, consistency, and allowing staff to get more done. It offers to help businesses create and implement these important elements.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    77 views2 pages

    Policies, Processes, Procedures

    Uploaded by

    Alex Dcosta
    The document discusses the importance of policies, processes, and procedures for businesses. It states that policies outline overall guidelines, processes describe flows of activity, and procedures provide detailed instructions. For these elements to be effective, they must be documented, aligned with business strategy and vision, clear, part of staff training, practiced by management, regularly reviewed, and flexible. The document also notes challenges like lack of policies or unclear procedures. Developing strong policies, processes, and procedures can help businesses by improving efficiency, consistency, and allowing staff to get more done. It offers to help businesses create and implement these important elements.

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    Page 1:

    Business Policies, processes and procedures

    Overview:

    Businesses know that they need to have a system made up of policies, processes and procedures. Often
    businesses have issues discerning which is which or use the terms interchangeably, resulting in them
    lacking one of the elements. All three, however, are necessary to run a successful, organized business.

    Processes, procedures and standards explain how a business should operate.

    In short:

    Policy: The overall guidelines.

    Process: The flows of activity which guide

    actions

    Procedure: The detailed instructions of steps/ tasks and define actions

    In order for all of your business's processes, procedures and standards to be effective, they must be:
     documented
     grounded in the vision and strategy of your business
     clear about general business procedures as
    well as role-specific procedures
     part of your staff training program
     practiced by management, so other staff will
    follow their lead
     discussed regularly in meetings to capture
    feedback
     flexible and open to improvement
     designed to empower and inform, rather
    than constrain staff
     regularly reviewed and updated to meet
    legislative or compliance changes that affect your business.

    Contact our business adviser if you need help creating effective procedures, processes and standards for
    your business.

    Page 2:

    Challenges/Problems

     Lack of corporate policies


     Ineffective policies, procedures
     Unclear or non-existent documented instructions to perform tasks

    How will I benefit?

     Important if you are in the early stages of establishing a business, or when you are trying to
    rebuild or grow a business that has been underperforming.
     Vital for training staff and induction programs, as well as formal processes.
     Save you time and money by increasing efficiency.
     Staff can get more done in less time by following set processes and procedures, and you can
    spend less time overseeing the day-to-day running of the business.
     Improve the consistency of product and service delivery by your staff.

    How we can help?

    From strategic business analysis consulting through to project execution, our services deliver value for
    money outcomes. Our experienced consultants have an enviable track record in improving client
    business analysis capability through organizational development, whilst also providing business analysis
    services to execute the business analysis activities to deliver project deliverables.

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