FLIR IP Series

Quick Networking Guide HD IP Cameras

This guide will show you how to set up your IP camera for connection over the Internet using a 2 Local Connection
PC, Mac, smartphone, or tablet.
NOTE: If you are using the IP camera with an NVR, you should use the a Install FLIR Cloud™ Client from the CD or from
www.flir.com/security/support on a PC or Mac f Click Add ( ) then Live View ( ).
instructions included with the NVR to set up a remote connection. in the same LAN as the IP camera.
g Click and drag Default Group to the display
Before you start, make sure you have: b Enter the client user name (default: admin) and window to open your cameras in live view.
• A router and high-speed Internet access (not included). password (default: admin) and click Login.
• Connected the IP camera to a router or switch on your network using an Ethernet cable.
See the Quick Connection Guide for details. c Click Add ( ) and then click Devices ( ).
• A PC or Mac connected to the same network as your IP camera. The client scans your LAN for connected IP cameras.
Write down the IP address of your camera.
1 Record Your IP and MAC Address Result
d
a MAC Address: The IP camera’s MAC address is printed on the product label located on the
camera housing. Check your camera
b IP Address: To find the camera’s IP address, see Step 2.
Record your information below: Click Add.
MAC ADDRESS: - - - - -
IP ADDRESS: . . . e Enter the password (default: admin) for your IP
camera and click OK.

3 Port Forwarding 4 Register for FLIR DDNS

Manually forward ports 80 and 35000 to the IP camera’s IP address. a Open your web browser and go to: d Complete the System Information fields:
All routers are different. To port forward your router, please refer to your router’s user manual. Product License: Select your product model from
http://ddns.myddns-flir.com the Product License drop down menu
An example of a port forwarding screen is shown for illustration purposes: (i.e. DNZ12TL2).
b Click Create Account.
<Product Code>-<MAC Address>: Enter the
EXAMPLE MAC address of the IP camera. The MAC address
is printed on a label on the camera housing.
URL Request: Choose a URL for your DDNS con-
nection (i.e. your name, your company or business
name, or anything of your choice).
HTTP 80 80
e Once the information has been entered,
c Complete the Account Information fields with click Create New Account. Your Account
Client 35000 35000 your personal information.
information will be sent to you at the email
address you used in Step c.
NOTE: An automatic port forwarding wizard is available from www.flir.com/security/support
f DDNS User Name:
NOTE: If you are configuring multiple IP cameras, you must change the ports used by each cam- Record your
DDNS Domain Name:
era. Two cameras cannot use the same port number. For information on changing camera ports, information here:
DDNS Password:
see the instruction manual for your camera.
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 FLIR IP Series
Quick Networking Guide HD IP Cameras

5 Enable DDNS on your IP Camera 6 Connect Over the Internet

Once you have registered for free DDNS service, use the information in the confirmation
a Install FLIR Cloud™ Client from 1. Device Name: Enter a name of your choice for
email (recorded in Step 4f) to configure DDNS settings on your system. www.flir.com/security/support on a the IP camera.
remote computer. 2. Check By IP/Domain.
1. Server Type: Check the checkbox and select
a Click Add ( ) and then click Device FlirDDNS. 3. Type: Select IPC.
Config ( ) in the CMS software on a PC 2. Server IP: Enter ddns.myddns-flir.com.
b Click Add ( ) and then click
4. IP/Domain Name: Enter the DDNS Domain
Devices ( ). Name (recorded in 4f) followed by
or Mac in the same LAN as the camera. 3. Port: Enter the Client port (default: 35000) .myddns-flir.com.
b Click on the camera in the device list. 4. Domain Name: Enter the Domain Name c Click Add Device. 5. Port: Enter the Client port (default: 35000)
from the confirmation email you received after 6. User Name: Enter the User Name for the IP
c Click Network ( ) then click DDNS. registering for DDNS. d Configure the following: camera (default: admin)
5. User Name: Enter the User Name from the
d Configure the following: 7. Password: Enter the Password for the IP camera
confirmation email. 1 (default: admin).
1 2
6. Password: Enter the Password from the
2 confirmation email.
3 e Click Save.
4
3
e Click Save.
5
4 6 f Click Add ( ) then Live View ( ).
5 NOTE: It may take between 10~15 minutes 7

6 for the DDNS server to update with your new g Click and drag Default Group to the display
DDNS address. window to open your cameras in live view.

7 Mobile Connection Quick Reference

NOTE: You must complete ALL previous steps before connecting using a mobile device. For other Default passwords Troubleshooting
mobile platforms, visit www.flir.com/security/support for details. Error Possible Causes Solutions
User Name Password
iPhone or Android iPad Local System Access, Cannot connect Ports not forwarded Port forward the ports shown
a Install FLIR Cloud™ from the App Store or a Install FLIR Cloud™ from the App Store. Remote Access, and admin admin to the IP camera
over the Internet DDNS Setup not
above. See Step 3 for details.
Complete Steps 4 & 5 to register
Google Play Store. Mobile Connection
b
Tap the FLIR Cloud™ icon.
CMS Software Login admin admin
completed your IP camera for DDNS.
b Tap the FLIR Cloud™ icon.
c Ports are blocked Some ISP’s block port 80. Reassign
Tap , then . Default system ports by Internet Service the HTTP port to anything above
c Tap , then . d Tap Device Manager, and then tap Add. • HTTP Port: 80 Provider (ISP) 1026. Re-do Step 3 with the new
port number. If this does not work,
d Configure the following: e Configure the following, then tap Save: • Client Port: 35000
contact your ISP for assistance.
1. Register Mode: Select IP/Domain. • UDP: 35001 (special applications only)
1. Register Mode: Select IP/Domain. Multiple routers If you have multiple routers,
2. Name: Choose a name for your IP camera of your choice. • RTSP: 554 (special applications only) installed in local additional setup may be required.
2. Name: Choose a name for your IP camera of your choice.
3. Address: Enter the IP address or DDNS address of your IP NOTE: HTTP and Client ports must be port network See the Port Forward Wizard
3. Address: Enter the IP address or DDNS address of your IP cam- Manual on
camera. (e.g. tomsmith.myddns-flir.com). forwarded to enable access to the system
era. (e.g. tomsmith.myddns-flir.com). www.flir.com/security/support
4. Client Port: Enter the Client Port (default: 35000).
4. Client Port: Enter the Client Port (default: 35000). over the Internet. See Step 3 for details. Could connect to Camera internal IP This can occur if your router resets
5. Username: Enter the IP camera’s User Name (default: admin). system previous- address has changed due to power failure. Set up a fixed
5. Username: Enter the IP camera’s User Name (default: admin).
6. Password: Enter the IP camera’s Password (default: admin). Latest software and manuals available on
6. Password: Enter the IP camera’s Password (default: admin). ly, but no longer IP address for your IP camera. See
7. Channel amount: Enter 1. www.flir.com/security/support can the Instruction Manual on for details.
e Tap Connect.
f Tap Start Live Preview. Cannot connect IP address used
to the IP camera from outside local
Use the DDNS address to connect
to the IP camera using a mobile
f Enter a new 6 character password and tap OK. This
password will be used to connect to your IP camera
g Enter a new 6 character password and tap OK. This using a smart- network application. See Step 7.
password will be used to connect to your IP camera phone or tablet Router is blocking Turn off WiFi connection and
from now on. from now on. DDNS connection attempt to connect using 3G or
g The app opens in Live View and streams video from
h The app opens in Live View and streams video from from internal mobile network.
your cameras. your cameras. network

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