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    SBC To Mas 1

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    raju niraula
    The document summarizes the rules and regulations for electronic train tickets (e-tickets) booked through IRCTC. It outlines that e-tickets will only be valid with the original ID used to make the booking. It lists valid forms of ID required during travel and notes that if ID is not presented, passengers will be treated as traveling without tickets. The document also provides details about ticket status after chart preparation, authorization to board trains, cancellation and refund policies for different ticket types like confirmed, RAC, waitlisted tickets before and after chart preparation.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    SBC To Mas 1

    Uploaded by

    raju niraula
    32 views3 pages
    The document summarizes the rules and regulations for electronic train tickets (e-tickets) booked through IRCTC. It outlines that e-tickets will only be valid with the original ID used to make the booking. It lists valid forms of ID required during travel and notes that if ID is not presented, passengers will be treated as traveling without tickets. The document also provides details about ticket status after chart preparation, authorization to board trains, cancellation and refund policies for different ticket types like confirmed, RAC, waitlisted tickets before and after chart preparation.

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    SBC TO MAS 1

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    The document summarizes the rules and regulations for electronic train tickets (e-tickets) booked through IRCTC. It outlines that e-tickets will only be valid with the original ID used to make the booking. It lists valid forms of ID required during travel and notes that if ID is not presented, passengers will be treated as traveling without tickets. The document also provides details about ticket status after chart preparation, authorization to board trains, cancellation and refund policies for different ticket types like confirmed, RAC, waitlisted tickets before and after chart preparation.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    32 views3 pages

    SBC To Mas 1

    Uploaded by

    raju niraula
    The document summarizes the rules and regulations for electronic train tickets (e-tickets) booked through IRCTC. It outlines that e-tickets will only be valid with the original ID used to make the booking. It lists valid forms of ID required during travel and notes that if ID is not presented, passengers will be treated as traveling without tickets. The document also provides details about ticket status after chart preparation, authorization to board trains, cancellation and refund policies for different ticket types like confirmed, RAC, waitlisted tickets before and after chart preparation.

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    © All Rights Reserved
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    of 3

    IRCTC E-Ticketing Service

    Electronic Reservation Slip (Personal User)

    This ticket will only be valid with an ID proof in original provided at


    the time of booking by the passenger (s). If found travelling without
    ID Proof, passenger(s) will be treated as without ticket and charged as
    per extant Railway rules
    If the passenger whose ID card no. is indicated on the ERS/VRM is not
    travelling, all other passenger(s) booked on that ticket, if found
    travelling in train will be treated as travelling WITHOUT TICKET and
    charged accordingly.
    Valid IDs to be presented during train journey by one of the passenger
    booked on an e-ticket :-Voter Identity Card / Passport / PAN Card /
    Driving License / Photo ID card issued by Central / State Govt.
    /Student Identity Card with photograph issued by recognized School
    or College for their students /Nationalized Bank Passbook with
    photograph /Credit Cards issued by Banks with laminated photograph
    General rules/ Information for e-ticket passenger have to be studied
    by the customer for cancellation & refund

    Train No. & Name : 12610/CHENNAI


    PNR No. : 4450377015 Quota : GN
    EXPRESS

    Transaction ID:
    Date & Time of Booking: 2018-10-10 Class of Travel: 2S
    100001477067931

    From: SBC Date of Journey: 2018-11-01 To : MAS

    Scheduled Departure:
    Boarding: SBC Date of Boarding: 2018-11-01
    08:02

    Resv. Up to : MAS Scheduled Arrival: 14:30 4 Adults, 0 Children

    Passenger Mobile No : 8660879463 Note:- N/A Distance: 362 km(s)

    Goibibo Booking Id : TRNDF5LCCNPBH9

    Goibibo Invoice Id : TRTI000004844172

    Fare Details
    S.No. Description Amount (In Rupees) Amount (In Words)

    1 Ticket fare** 600 SIX HUNDRED ONLY

    IRCTC Service Charge #


    2 0 ZERO ONLY
    (Inc. of Service Tax)

    3 AGENT SERVICE CHARGE(Inc. GST) 20 TWENTY ONLY

    4 PAYMENT GATEWAY CHARGE 0 ZERO ONLY

    5 Total 620 SIX HUNDRED TWENTY

    Passenger Details
    S.No. Name Age Sex Concession Code Booking Status/Coach No/Seat No.

    1 NAWARAJ NIROULA 49 M NA CNF/D1/17

    2 HEMNATH ADHIKARI 44 M NA CNF/D1/20

    3 RUPA NIRAULA 47 F NA CNF/D1/21

    4 AJITA ADHIKARI 43 F NA CNF/D1/22

    This ticket is booked on a personal user id and cannot be sold by an agent, if bought from an agent by any
    individual. It is at his/her own risk.

    GST Details: Invoice Number:


    Supplier Information Receipent Information GST SGST/UGST IGST
    SAC Taxable
    Total Tax
    Code Value
    GS TIN State Code/Name GSTIN Name Address Rate Amount Rate Amount Rate Amount
    /

    This ticket is booked on a personal user id and cannot be sold by an agent, if bought from an agent by any
    individual. It is at his/her own risk.

    Agent Details
    Principal Agent: Ibibo Group Private
    E-Mail Id: customer@goibibo.com:
    Limited

    Address: ibibo Group, Pearl Towers, Plot No 51, Sector 32, Gurgaon-
    Contact Number:1860-258-5858
    122002.

    Important

    Only confirmed/RAC/Partially confirmed E-ticket is valid for travel.Fully Waitlisted E-ticket is invalid
    for travel if it remains fully waitlisted after preparation of chart and the refund of the booking
    amount shall be credited to the account used for payment for booking of the ticket. Travelling on a
    fully waitlisted e-ticket is illegal.
    For details, rules and terms &conditions of E-Ticketing services, please visit www.irctc.co.in
    * New Time Table is effective from 01-09-2014.Departure time printed on this ERS/VRM is liable to
    change. Please Check correct departure from Railway Station Enquiry, Dial 139 or SMS ’RAIL’ to 139.
    There is an amendment in certain provisions of refund rule. Refer amended refund rules w.e.f. 01
    The accommodation booked is not transferable and is valid only if the ID card printed above is
    presented during the journey. The ERS/ VRM along with the printed ID proof in original would be
    verified by TTE with the name and PNR on the chart. If the passenger fail to produce/display
    ERS/VRM due to any eventuality (loss, damaged mobile/laptop etc.) but has the prescribed original
    proof of identity, a penalty of Rs.50/-per ticket as applicable to such cases will be levied. The ticket
    checking staff On board/ off board will give Excess Fare Ticket for the same.
    E-ticket cancellations are permitted through respective agent only.
    Obtain certificate from the TTE /Conductor in case of PARTIALLY waitlisted e-ticket, LESS NO. OF
    PASSENGERS travelled, A.C. FAILURE, TRAVEL IN LOWER CLASS. This original certificate must be
    sent to GGM (IT), IRCTC Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi-
    110055 after filing on-line refund request through the respective agent for claiming refund.
    Passengers are advised not to carry inflammables/dangerous/explosives articles as part of luggage
    and also to desist for smoking in the Trains.
    Contact us at 1860-258-5858 or www.goibibo.com/support.
    For any suggestions/complaints related to catering services, contact Toll Free No. 1860-258-
    5858(07.00 hrs to 22.00 hrs)

    General Rules/ Information for E-ticket passengers

    a) Status of E-tickets after Chart Preparation


    1. Confirmed E ticket -E-ticket where all passengers are confirmed.
    2. Partially waitlist/Confirmed/RAC E ticket -E-ticket where some passengers are confirmed/ RAC and other wait-
    listed.
    3. Fully waitlisted E tickets -E-ticket where all passengers are waitlisted.

    b) Authorization to board the train:


    1. Passengers with confirmed E ticket are permitted to board the train. Their names will appear on the reservation
    chart.
    2. Name of passengers with Partially Waitlisted /Confirmed/RAC will appear on the chart (including the wait listed
    passengers in the partially waitlist ticket).
    3. PNRs having Fully wait listed status will be dropped and names of the passengers will not appear on the
    reservation chart. They are not allowed to board the train. If full waitlisted passengers are found travelling, they
    will be treated as without ticket and charged as per extant Railway rules.

    c) Cancellation & refund rules:


    1. Confirmed Tatkal E-ticket: No refund will be granted on cancellation of Confirmed Tatkal E-ticket.
    2. Partial cancellation of Tatkal tickets is allowed for only those passengers whose ID proof is not given at the time
    of booking. On cancellation of passenger whose ID proof is given, all the passengers on that ticket will be
    cancelled
    3. Confirmed E-ticket before chart preparation: E-ticket can be cancelled online and the amount will be
    refundedelectronically to the respective agent s account used for booking.
    4. Confirmed E-ticket after chart preparation: Cancellation/ Refund request received after preparation of chart
    areforwarded by IRCTC to concerned railway for manual processing. Refund amount received from concerned
    railway will be credit back to the respective agent s account used for booking by IRCTC.
    5. Partially waitlisted E-ticket before chart preparation: E-ticket can be cancelled online and the amount will
    berefunded electronically to the respective agent s account used for booking.
    6. Partially waitlisted E-ticket after chart preparation: E-ticket cannot be cancelled onlineafter chart
    preparation.Partially waitlisted e-ticket holder where part passengers have travelled and want to claim refund for
    passengers who have not travelled is required to send the original certificate issued by TTE / Conductor in lieu of
    the same toIRCTC after filing online refund request through the respective agent. The partially waitlisted e-ticket
    holder where no passengers have travelled & wants to claim refund is required to file online refund request
    through respective agent. It would then beforwarded to concerned railway and refund received from Railways
    would be credited back electronically to the respective agent s account used for booking by IRCTC.
    7. Fully waitlisted E-tickets before chart preparation: E-ticket can be cancelled online andamount will be
    refundedelectronically to the respective agent s account used for booking by IRCTC.
    8. Fully waitlisted E-tickets after chart preparation: E-ticket will be automatically cancelled by Railways and
    amountwill be refunded electronically to the respective agent s account used for booking by IRCTC.
    9. If the ticket is partially waitlisted/ Confirmed/ RAC at remote location chart preparation then E-ticket cannot be
    cancelled online. It is required to file refund request online for claiming refund through the respective agent. It
    would then be processed offline and refund received from Railways would be credited back electronically to the
    respective agent s account used for booking by IRCTC
    10. In case if you wish to cancel the booking in future, refund will be processed within 5-14 business days depending
    upon your bank cycle.

    d) If train is cancelled, E-ticket can be cancelled online up to 3 days from the date of departure of the
    train through the respective agent s account used for booking.
    e) Bank charges, if any, will be payable extra. (For details of bank charges kindly refer to Terms and
    Conditions on www.irctc.co.in )
    f) The Compartment/ Cabin/ Coupe/ Coach/ Seat numbers for first AC and First class will be allotted at
    the time of chart preparation.
    g) The customer who has opted for auto-up gradation during booking of his/her e-ticket is requested
    to check the up-gradation chart before boarding the train.

    h) Agent(Goibibo) Service Fee for e-ticket (inclusive of service tax)- Non-refundable


    Class SERVICE FEE
    SL/2S Rs.20
    1AC/2AC/3AC/CC/3E/FC Rs.40

    Customer Support- Contact Us at 1860-258-5858 or www.goibibo.com/support

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