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    Air University, Multan Department of Business Administration

    Uploaded by

    Shahrayz
    The document is a survey being conducted by students of Air University's Business Administration department to analyze customer satisfaction with the university canteen. It contains 10 questions regarding topics like dining frequency, time slots, menu, value, cleanliness, preferences for non-veg options or special meals, and ratings of the canteen's price, quality, cleanliness, variety and service. It concludes by thanking participants and wishing them a nice day.

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    Air University, Multan Department of Business Administration

    Uploaded by

    Shahrayz
    87 views3 pages
    The document is a survey being conducted by students of Air University's Business Administration department to analyze customer satisfaction with the university canteen. It contains 10 questions regarding topics like dining frequency, time slots, menu, value, cleanliness, preferences for non-veg options or special meals, and ratings of the canteen's price, quality, cleanliness, variety and service. It concludes by thanking participants and wishing them a nice day.

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    The document is a survey being conducted by students of Air University's Business Administration department to analyze customer satisfaction with the university canteen. It contains 10 questions regarding topics like dining frequency, time slots, menu, value, cleanliness, preferences for non-veg options or special meals, and ratings of the canteen's price, quality, cleanliness, variety and service. It concludes by thanking participants and wishing them a nice day.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    87 views3 pages

    Air University, Multan Department of Business Administration

    Uploaded by

    Shahrayz
    The document is a survey being conducted by students of Air University's Business Administration department to analyze customer satisfaction with the university canteen. It contains 10 questions regarding topics like dining frequency, time slots, menu, value, cleanliness, preferences for non-veg options or special meals, and ratings of the canteen's price, quality, cleanliness, variety and service. It concludes by thanking participants and wishing them a nice day.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    AIR UNIVERSITY, MULTAN

    DEPARTMENT OF BUSINESS ADMINISTRATION

    Dear all,
    We are the students of BBA 4th Semester in Air University, Multan. This is
    survey for analyzing the customer satisfaction in Air University canteen. It is being
    done as a part of course curriculum (Business Communication) of Air University.
    Kindly participate in the survey and help us to complete this survey.

    1. How often do you eat in canteen?


     1 day a week
     1-3 days a week
     3-5 days a week
     All days

    2. Are you comfortable with the time slot of canteen?


     Yes
     No

    Suggest a suitable time slot _________________________

    3. Are you satisfied with menu provided in the canteen?


     Yes
     No

    4. How would you rate the value for money of products?


     Excellent
     Above Average
     Average
     Below average
     Poor

    5. Is the canteen maintained cleanly?


     Yes
     No

    6. Do you prefer Non-Veg to be included in normal menu?


     Yes
     No

    7. What is your opinion about canteen and sitting area ambience?


     Poor
     Fair
     Good
     Excellent

    8. Please rate the following parameters when canteen is considered:


    (5- Strongly Agree, 4- Agree, 3- Agree or Disagree, 2- Disagree, 1-Strongly
    Disagree)
     Price 5 4 3 2 1
     Quality of food 5 4 3 2 1
     Cleanliness 5 4 3 2 1
     Variety 5 4 3 2 1
     Service 5 4 3 2 1

    9. Do you want some special meals to be offered on 1 specific day of week?


     Yes
     No
    Recommend special meal and day on which it should be offered
    ________________________________________________
    10. Give your suggestions for improvement of canteen?
    _______________________________________________________________
    _______________________________________________________________

    Personal Details:
    Name (Optional): _________________________
    Gender: Male Female
    Department: ___________________________________

    Thank you for participating with us in this survey.


    Have a nice day!

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